For over 100 years, it has been common — indeed standard — for fire insurance policies to contain a clause requiring disputes concerning the amount of a covered loss suffered by the insured to be resolved through an appraisal process. Such a clause is at issue here. It provides, in relevant part, that, if the company and the insured are unable to agree on the amount of loss, either one can demand that the amount be determined by appraisal. Upon such a demand, each party is obliged to select an appraiser; the two appraisers so selected then “select a competent, impartial umpire.” If the two appointed appraisers agree on an amount, that amount “shall be the amount of loss.” If they are unable to agree, they submit their differences to the umpire. Writtеn agreement signed by any two of the three then will constitute the amount of loss. The policy further provides that “[n]o action shall be brought unless there has been compliance with the policy provisions.”
Appellants purchased a policy of fire insurance containing that clause from appellee. A fire occurred at their home, but, unfortunately, they and the company were unable to agree on the amount of loss. Although it is not entirely clear from the Agreed Statement of the Case that constitutes the record in this appeal, it appears that the company, at some point, sought to invoke the appraisal process. Appellants instead filed suit for damages in the Circuit Court for Wicomico County, contending that the appraisal provisions were invalid. The basis of their claim was that *85 (1) Maryland Deсlaration of Rights, art. 23 provides that the right of jury trial of “all issues of fact in civil proceedings” where the controversy exceeds $500 shall be “inviolably preserved,” (2) this controversy exceeds $500, (3) enforcement of the appraisal provision would effectively remove their right to have a jury determine the extent of their loss, (4) although the Constitutional right to a jury trial may be waived, the waiver must be a knowing, voluntary, and intentional one, and (5) because the policy was a contract of adhesion and because they were actually unaware that it contained the appraisal provision, there was no effective waiver of their Constitutional right.
The company moved to dismiss the action. Though conceding the factual averments of appellants’ complaint for purpose of the motion, it contended that the disputе resolution clause was not invalid and that, by omitting to allege compliance with it, appellants had failed to state a claim upon which relief could be granted. The court found merit in that defense and dismissed the action. Hence, this expedited appeal in which the singlе issue, as framed by the company, is presented: “Is the enforcement by the courts of policy provisions which make an appraisal, if invoked by the insurer, a condition precedent to suit by the insured, an unconstitutional deprivation of the right to trial by jury?” We shall answer that question in the negative and thus affirm the judgment entered below.
It does not appear that the Maryland Court of Appeals has ever considered this precise question. It has, however, on a number of occasions upheld and enforced clauses just like this one.
In
Caledonian Ins. Co. v. Traub,
*86 “The ascertainment of the amount of the loss by appraisement was a condition precedent to the payment of the sum of money for which the Insurance Company was liable. And it was the duty of each of the parties to the contract of insurance to select an appraiser. If the insured should refuse to perform this duty, he would be disabled to recover in a suit on the policy.”
See also Caledonian Fire Ins. Co. v. Traub,
The Court considered this provision again in
Conn. Fire Ins. Co. v. Cohen,
“The right of the insured to bring the suit is not derived from the agreement to submit to appraisement. His policy is the source of his title, and if he in good faith complies with its terms and is in no way сhargeable with the failure of the appraisers to make the appraisement, his right to maintain the action is complete. The primary obligation of the insurer is to pay the loss, and it is the right of the insured to enforce that obligation. The agreement to submit to appraisement only provides a means of ascertaining the loss. If that means fails without his fault, the rights of the insured under his policy are not by reason thereof forfeited.”
In
Aetna Cas. & Sur. v. Ins. Comm’r,
The United States Supreme Court has also upheld the standard appraisal clause in fire insurance policies. In
Hamilton v. Liverpool & London & Globe Ins. Co.,
“The appraisal, when requested in writing by either party, is distinctly made a condition precedent to the payment of any loss, and to the maintenance of any action. Such a stipulation, not ousting the jurisdiction of the courts, but leaving the general question of liability to be judicially determined, and simply providing a reasonable method of estimating and ascertaining the amount of the loss, is unquestionably valid, according to the uniform current of authority in England and in this country.”
See also Hardware Dlrs. v. Glidden,
The precise question raised here,
of
whether an appraisal (or arbitration) clause contravenes a party’s right to a jury trial, has been considered by some other courts, but usually without much discussion. In
Berkovitz v. Arbib Houlberg,
“Thus, [the insured] is not without jury trial rights. It simply has no jury trial right as regards the setting of the dollar amount of the loss under the policy, where the Legislature has established a standard form of policy providing for a particular procedure to be followed in one narrow aspеct of the claim process. To hold otherwise would be to do violence to a longstanding and well settled body of law, where there is no reason to do so.”
A similar result, but on a somewhat different basis, was declared in
Eden Corporation v. Utica Mutual Insurance Company,
One court, in dealing with a statute requiring this kind of clause, reached a contrary conclusion and invalidated the statute as violative of a party’s right to a jury trial. In
Molodyh v. Truck Ins. Exchange,
Unlike some of the cases noted above, we are not dealing here with a statute mandating this form of dispute resolution. It is a contractual provision. The issue is whether appellants can escape its effect because the policy was a contract of adhesion and, as they were allegedly (and for purposes of this case concededly) unaware that such a provision was in the policy, they did not knowingly, voluntarily, and intelligently waive their right to try the issue of the amount of their loss before a jury. In urging their position, we think that the appellants give too expansive a meaning to both the requirements for waiving their right to a judicial resolution of the controversy and the effect of a contract of adhesion.
A contract of adhesion has been defined as one “that is drafted unilaterally by the dominant party and then presented on a ‘take-it-or-leave-it’ basis to the weaker party who has no real opportunity to bargain abоut its terms.” Restatement (Second) of Conflict of Laws § 187, Comment b. The comment goes on to note that such contracts “are usually prepared in printed form, and frequently at least some of their provisions are in extremely small print.” It is generally recognized that insurance policies qualify as contracts of adhesion, аnd so we shall assume that the policy at issue here is such a contract.
The fact that a contract is one of adhesion does not mean that either it or any of its terms are invalid or unenforceable. A court will, to be sure, look at the contract and its terms with some spеcial care. As in most cases, it will refuse to enforce terms that it finds unconscionable and will construe ambiguities against the draftsman; but it will not simply excise or ignore terms merely because, in the given case, they may operate to the perceived detriment of *90 the weaker party. See, in general, Restatement (Second) of Contracts § 211, Comment c; also Corbin on Contracts §§ 559, 1376.
There is no asserted ambiguity in the appraisal provision; indeed, in
Aetna Cas. & Sur., supra,
It is true, of course, that a waiver of basic Constitutional rights is not ordinarily valid unless it is knowing and voluntary.
See National Equipment Rental, Ltd. v. Hendrix,
*91 These precepts, however, must be weighed against the equally well-established view that favors and enforces agreements to arbitrate disputes, including disputes over insured losses. An agreement to arbitrаte either future or existing disputes involves more than just the waiver of a right to jury trial, although that is cértainly implicit in such an agreement. It constitutes an election to use an alternative dispute resolution mechanism that the law not only recognizes but encourages. If appellants’ рosition were correct, the whole foundation of the Federal and uniform arbitration acts could be placed in jeopardy. Arbitration clauses are standard not only in insurance contracts but in construction contracts, employment agreements, and a variety оf other contracts that may, in some instances, be regarded as being of adhesion. If the “weaker” party to such contracts were able to escape the duty to arbitrate on the premise that he was unaware of the arbitration clause and therefore had not validly waived his Federal or State Constitutional right to a jury trial, the viability of this favored method of dispute resolution would be significantly circumscribed.
We recognize that if the insertion of an arbitration clause in a contract is induced by
fraud,
the clause will not be enforced.
Prima Paint v. Flood & Conklin,
JUDGMENT AFFIRMED;
APPELLANTS TO PAY THE COSTS.
