Maytag Corporation terminated Thomas McCoy’s employment for failing to comply with the notice provision of its collective bargaining agreement after McCoy did not provide a medical update to justify his absence from work after his leave of absence expired. McCoy then sued Maytag, alleging that Maytag terminated him in retaliation for his filing of a workers’ compensation claim and that his termination breached the collective bargaining agreement. The district court granted summary judgment to Maytag on both claims. We affirm.
I.
Thomas McCoy was an assembly line employee in Maytag Corporation’s (“Maytag”) washer and dryer manufacturing facility in Herrin, Illinois. On April 21, 2003, McCoy injured his left shoulder while moving washing machine bases as part of his job duties. McCoy felt something pop in his left shoulder, and then his arm began to go numb and he experienced a tingling sensation.
That same day, McCoy reported the incident to his supervisor, Gordon Dailey. A physician’s assistant, Chris Shadowens, examined McCoy that day and diagnosed him as suffering from rotator cuff tendinitis, but he ruled out a tear. Shadowens opined that McCoy was fit to return to light-duty work the next day, with the restriction that McCoy may not use his left arm to lift objects weighing more than five pounds. Later that day McCoy provided Shadowens’ written medical evaluation to nurse Kathy LeMay, who worked in Maytag’s on-site medical office, which was located within the manufacturing facility. McCoy also testified that in the past he had provided medical documents, such as doctor’s notes, both to LeMay and to Maytag’s Senior Workers’ Compensation Specialist, Marie Brasher. Brasher, unlike LeMay, worked in Maytag’s human resources office.
McCoy returned to work the next day. An unidentified doctor then modified Sha-dowens’ prior work limitations to restrict McCoy from using his left arm and stated in his written medical evaluation that McCoy could return to work the next day. McCoy discussed the new restriction with Dailey. Unfortunately for McCoy, Dailey informed him that Maytag had no jobs that could accommodate his restriction.
McCoy testified that at some point shortly thereafter, he had a conversation with LeMay during which he requested “a form to fill out for work comp.” According to McCoy, LeMay gave him a Maytag form entitled “Statement of Claim for Accident or Sickness Benefits” (“A & S form”). 1 McCoy then completed the A & S form and dated it April 28, 2003. On the form, McCoy indicated that he had been injured at work and that he intended to present a workers’ compensation claim. McCoy’s personal physician, Edward Corder, M.D., completed the physician portion of McCoy’s A & S form and signed and dated it May 7, 2003. Two days later, McCoy sent to Maytag a facsimile of his completed A & S form. 2 McCoy stated that no one at Maytag discouraged him from filing an application for A & S benefits, and he acknowledged that he received A & S benefit payments.
McCoy testified that, at the time he completed the A & S form, he mistakenly believed it was a form to apply for workers’ compensation benefits. On the same day that McCoy completed his portion of the A & S form, however, he completed, signed, and dated a separate workers’ compensation benefits application at his attorney’s office. The record indicates that McCoy filed his workers’ compensation claim with the Illinois Industrial Commission, 3 and that Maytag initially disputed McCoy’s claim. In May 2004, McCoy and Maytag ultimately settled his workers’ compensation claim for a lump sum payment to McCoy of $8,856.69.
In the months that followed his application for A & S benefits, McCoy stayed in touch with Brasher and provided to her medical evaluations forms completed by his treating physicians indicating the status of his condition and limitations. Some of the documents that McCoy submitted were completed versions of Maytag’s own “Health Insurance Claim Group Disability Income” forms (“Maytag forms”), while others were evaluations written on his treating physicians’ letterheads. For example, McCoy submitted to Maytag an evaluation from one of his treating orthopedists, William Harryman, M.D., dated August 4, 2003, and written on Dr. Harry-man’s letterhead, which stated that he was unable to work until after his next evaluation on August 25, 2003. 4 On August 11, 2003, McCoy and Dr. Corder completed, signed, and dated a Maytag form indicating that McCoy remained totally disabled and unable to work. Dr. Harryman reevaluated McCoy on August 25, 2003, and McCoy testified that he believed that he provided to Maytag another letter on Dr. Harryman’s letterhead indicating that McCoy may not return to work until after undergoing surgery.
On September 25, 2003, five months after his injury, Dr. Harryman performed surgery on McCoy’s shoulder. In a letter on Dr. Harryman’s letterhead and signed by Dr. Harryman, he stated that McCoy
It was at that point that the situation became convoluted. Maytag states that it was working under the belief that McCoy had a duty to provide it with status reports regarding his medical condition every thirty days pursuant to Article 13.5 of its collective bargaining agreement (“CBA”). Prior to his surgery, McCoy provided periodic updates within the required thirty-day time frames, and Maytag accordingly paid A & S benefits to McCoy. It is uneontest-ed, however, that following his surgery and submission of Dr. Harryman’s medical evaluation forms, McCoy did not provide any further status updates to Maytag for at least thirty days. Based on its interpretation of the CBA, Maytag determined that without any updated status reports, McCoy’s A & S benefits and leave of absence expired on October 21, 2003.
LeMay asked McConnaughy to advise McCoy that he was delinquent in submitting his updated status reports. 5 In a letter dated November 6, 2003, sent via certified mail, McConnaughy informed McCoy that “we have not heard from you or received medical documentation since your leave of absence expired on October 21, 2003.” McConnaughy’s letter requested that McCoy “submit documentation necessary to support your absence for the past three weeks by 9:00 a.m. on Friday, November, 14, 2003 for us to review to determine your employment status” and warned him that “[i]f we do not hear from you by that date, we will have assumed that you have terminated your employment.”
From November 6, 2003, through November 14, 2003, Maytag did not receive a response from McCoy, nor did it receive a certified mail receipt evincing delivery of the letter. On November 14, 2003, McConnaughy sent an e-mail to LeMay and Wittenbrink, asking, “[c]an you please tell me if you received updated medical documentation for Thomas McCoy[,]” as well as “[w]hat address do you have for Thomas?” Wittenbrink responded that he had not received an update from McCoy, and that McCoy had provided “an address different than his original paperwork” on his last continuation form. McConnaughy then sent to McCoy a second letter via certified mail, which was dated November 17, 2003.
6
That letter stated that because Maytag had not heard from McCoy since October 21, 2003, “effective immediately, [his] employment with Maytag [ ] has been terminated. If you can provide documen
On November 20, 2003, McCoy accepted delivery of both of Maytag’s certified letters. That same day McCoy contacted his then-attorney, Mark Prince, who in turn contacted Maytag’s attorney, Michael Keefe, regarding getting McCoy reinstated. According to McCoy, “nothing came of’ Prince’s efforts, and McCoy did not speak with anyone at Maytag regarding his termination. 7 McCoy did not, however, contact his union representative or submit any additional documents to Maytag for review for approximately two months. Not until January 15, 2004, did McCoy contact his union representative, Steve Jones, regarding his termination. Jones declined to file a grievance on McCoy’s behalf, based on his conclusion that a grievance would have been untimely because it was well past the CBA’s forty-eight-hour deadline to file such a grievance.
McCoy filed this lawsuit against Maytag approximately four months later. McCoy alleged that Maytag terminated his employment in retaliation for his exercise of his workers’ compensation rights and that Maytag breached the CBA. 8 Following discovery, Maytag moved for summary judgment. The district court granted Maytag’s motion. McCoy appeals.
II.
On appeal, McCoy first argues that the district court should not have granted summary judgment in favor of Maytag because Maytag’s proffered reason for his discharge—that he failed to provide medical updates—was a pretext. We review the district court’s grant of summary judgment de novo.
Clark v. State Farm Mut. Auto. Ins. Co.,
Under Illinois law, “ ‘[a] valid claim for retaliatory discharge requires a
Some question remains, however, regarding whether, under' the
Erie
doctrine, a federal court exercising diversity jurisdiction to hear a retaliatory discharge claim under the Illinois Workers’ Compensation Act must apply the Illinois framework, or whether it may use the familiar burden-shifting method first presented in
McDonnell Douglas Corp. v. Green,
Even assuming that McCoy could demonstrate a prima facie case of retaliatory discharge under either the Illinois framework or the
McDonnell Douglas
framework, McCoy’s claim fails because Maytag has articulated a legitimate, nondiscriminatory reason for terminating McCoy’s employment and McCoy has failed to show that Maytag’s proffered reason was pretextual.
See Gomez v. The Finishing Co.,
In this case, there is ample evidence in the record that Maytag’s decision to terminate McCoy’s employment was based on its interpretation of the CBA’s terms and its conclusion that McCoy’s leave of absence had expired and he had abandoned his employment. McCoy claims that Maytag deliberately misread the CBA
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as requiring him to submit medical status updates every thirty days as part of a scheme to reduce its workers’ compensation costs. Whether or not Maytag “misread” the CBA’s thirty-day policy, it did not immediately enforce it against McCoy when he initially ran afoul of it. Maytag’s understanding of the CBA is reflected in the certified letters that it sent to McCoy prior to terminating his employment. Those letters also evince that Maytag provided McCoy with a chance to rectify his failure to submit timely medical updates prior to taking action against him. Additionally, all of the Maytag employees who were involved in McCoy’s termination process-including Brasher, LeMay, and McConnaughy-testified that they were operating pursuant to this understanding of the CBA and in accord with established Maytag policy. For instance, Brasher testified that, “[i]n the most recent five years, [Maytag] has terminated 17 employees who failed to provide the Company updated medical information after being requested to do so.” McConnaughy testified that the letter she sent to McCoy is a “standard letter” that she sends to “everyone in this situation.” McCoy’s union representative, Jones, testified that “it is not uncommon to see those letters with termination to follow them for a no call, no show, whether you’re on comp or not.” Finally, Brasher, McConnaughy, and union representative Jones each testified that under their understanding of the CBA, an employee must submit new medical documentation every thirty days, regardless of whether the employee had previously submitted documentation that purported to cover a period longer than thirty days, as McCoy’s letters from Dr. Harryman did in this case. Thus, while Maytag’s reading of the CBA may have been flawed, or even incorrect, and its communication between
Next, McCoy argues that the district court erred in granting summary judgment on his claim that Maytag breached the CBA. Maytag countered, and thé district court agreed, that McCoy’s claim failed because he did not exhaust the CBA’s grievance procedures prior to filing this lawsuit. McCoy concedes that he failed to comply with the CBA’s grievance procedures, but contends that his failure should be excused.
It is well settled that if a CBA establishes a grievance and arbitration procedure for the redress of employee complaints, employees wishing to assert claims based on a CBA first must exhaust the grievance procedure before resorting to a judicial remedy.
McLeod v. Arrow Marine Transp., Inc.,
The Grievance Procedure and Arbitration provided for herein shall constitute the sole and exclusive method of determination, decision, adjustment or settlement between the Parties of any and all grievances as defined herein, and the Grievance Procedure and Arbitration provided herein shall constitute the sole and exclusive remedy to be utilized by the Parties hereto for such determination, decision, adjustment, or settlement of any and all grievances as herein defined.
CBA Article 8.5, vol. 3/5. While this provision would appear to prevent McCoy’s claim, there are three exceptions in which a court may excuse an employee’s failure to exhaust a CBA’s grievance and arbitration procedure: (1) if “union officials are so hostile to the employee that he could not hope to obtain a fair hearing on his claim”; (2) if “internal union appeals procedures would be inadequate either to reactivate the employee’s grievance or to award him the full relief he seeks under § 301”; or (3) if “exhaustion of internal procedures would unreasonably delay the employee’s opportunity to obtain a judicial hearing on the merits of his claim.”
Hammer v. UAW,
McCoy’s brief does not clearly articulate upon which of the three exceptions he relies, although it appears that he is asserting the first exception because he argues that the union did not fairly represent him by declining to file a grievance on his behalf. Article 26 of the CBA provides that an employed who is discharged or
III.
The district court did not err in granting summary judgment in favor of Maytag on McCoy’s retaliatory discharge and breach of contract claims. McCoy’s retaliatory discharge claim failed because Maytag articulated a legitimate, nondiscriminatory reason for terminating McCoy’s employment, and McCoy failed to show that Maytag’s proffered reason was a pretext. McCoy’s breach of contract claim failed because he did not exhaust his administrative remedies under the CBA prior to filing suit, and his claim did not meet any of the three exceptions to the exhaustion rule. Accordingly, the district court’s judgment is AffiRmed.
Notes
. A & S benefits are a twenty-six-week, short-term disability benefit. In order to remain eligible for A & S benefits, the employee is required to submit monthly disability forms attesting to the employee's continued disability-
. Based on McCoy's application date his A & S benefits and leave of absence expired on October 21, 2003.
. The Illinois Industrial Commission is now known as the Illinois Compensation Division.
. It is unclear who signed these letters on Dr. Harryman's letterhead, but McCoy testified that Dr. Harryman was his treating orthopedist and the forms were completed at Dr. Harryman’s instruction. The letters’ veracity is not in question.
. Again, neither LeMay nor McConnaughy was aware of Dr. Harryman’s written medical evaluations, which Dr. Harryman's office faxed to Brasher on October 3, 2003. However, both testified that they were operating under their understanding of standard Maytag procedures.
. It is unclear whether the second letter was sent to the same address or the new address Wittenbrink provided in his e-mail.
. In December 2003, McCoy dismissed attorney Prince and hired attorney Stephen Stone to represent him.
. McCoy's retaliatory discharge claim invoiced the district court’s diversity jurisdiction.
See generally Monroe v. Mo. Pac. R.R. Co.,
. Maytag did note in its response brief that the district court analyzed McCoy's claim under both the direct and indirect methods, but it did not take a position on whether the Illinois framework or McDonnell Douglas framework should control the case.
. McCoy contends that his injury was a “plant injury,” and as such the CBA’s thirty-day medical update requirement in Article 23 does not apply to him. He also asserts that Maytag engaged in a conspiracy to avoid paying workers' compensation expenses by tricking him into applying for A & S benefits rather than workers' compensation and then contriving a reason to terminate his employment. McCoy’s contentions are not supported by the record, which evinces that on the same day that McCoy completed his A & S benefit form he also completed and filed a separate workers' compensation application. While Maytag initially disputed McCoy's workers’ compensation claim, McCoy and Maytag ultimately reached a lump-sum settlement. Further, Maytag did not terminate McCoy’s employment after he filed his workers' compensation claim, but rather
seven months
later, and after it had been paying him A & S benefits during that entire period.
See Fyfe v. City of Fort Wayne,
