Mayer v. WingMayer v. Wing
Opinion and Order
This is a class action challenging the manner in which New York City and State agencies have reduced home care services for Medicaid recipients. The individually named Plaintiffs are five recipients of home care services, each of whom received notice that the level of services he or she received was being reduced. The defendants are the Acting Commissioner of the New York State Department of Social Services (“State Defendant”) and the Administrator of the New York City Human Resources Administration (“City Defendant”). Presently before the Court is Plaintiffs’ motion for a preliminary injunction preventing the City Defendant from reducing or terminating home care services without a change in the recipient’s condition or circumstances, and requiring Defendants to automatically schedule a fair hearing — with aid-continuing — for any recipient whose level of care is reduced. Also
I. Factual Background
Medicaid, established under Title XIX of the Social Security Act,
“Medical assistance” is defined to include “personal care services furnished ... in a home or other location.”
In New York City, individuals requiring personal care services must apply to the City Defendant’s Home Care Services Program. Eligibility is determined under procedures and standards set forth in State regulations and each applicant must undergo a rigorous assessment process.
See
Every recipient of home care services must be reauthorized at least once a year.
See
18 N.Y.C.C.R.
All of the named Plaintiffs and the interve-nors are recipients of home care services who received notices informing them that their level of services was being reduced. All of these individuals requested administrative hearings which, in most cases, resulted in the proposed reductions being withdrawn or held in abeyance pending the outcome of the hearings. At least three of them actually suffered a temporary reduction in hоme care services. One suffered this reduction despite requesting a fair hearing prior to the effective date.
See
Affidavit of Plaintiff Shirley Sambroff (“Sambroff Aff.”), dated March 15, 1996, 15. Another experienced a reduction
Plaintiffs assert that the City Defendant is arbitrarily reducing home care services for Medicaid recipients rather than following the reauthorization procedures required by law. Plaintiffs argue that personal care services may only be reduced or terminated if it is found thаt the recipient’s circumstances have changed sufficiently to warrant such an action, or if “the social services district reasonably expects that such services cannot maintain or continue to maintain the patient’s health and safety in his or her home.” N.Y.Soe.Serv.L. § 366-a(5);
II. Standing
As an initial matter, Defendants maintain that Plaintiffs lack standing to bring this action. To have standing, “[a] plaintiff must allege personal injury fairly traceable to the defendant’s allegedly unlawful conduct and likely to be redressed by the requested relief.”
Allen v. Wright,
Defendants’ argument is predicated on an unreasonably narrow construction of the injury Plaintiffs claim to have suffered. Plaintiffs allege that Defendants have been arbitrarily sending out notices of reduction to recipients of home care services, deliberately placing the onus on a very frail and frightened class of persons to fight to retain services previously determined to be medically necessary to their welfare. They allege that the methods Defendants have employed for the reauthorization of home care services violate federal and state Medicaid laws as well as their Fourteenth Amendment right to due process.
The fact that none of the Plaintiffs was experiencing a reduction of services on the date the complaint was filed is of no moment. Plaintiffs allege that when this suit was commenced, three of them were still awaiting hearings to determine whether their aid would be cut.
See
Complaint ¶¶ 20, 46, 52. These Plaintiffs, who had been informed that their services were being reduced and still faced the imminent prospect of such a fate, have standing to bring this action.
See Cottrell v. Lopeman,
At the time plaintiff initiated this action he was facing a hearing and hearing procedures which he claimed violated his constitutional rights. This is sufficient to constitute an injury in fact and to provide plaintiff with the requisite standing to initiate this action.
Id.
Because this is a class action, the fact that at least some of the named Plaintiffs have standing is sufficient to confer jurisdiction over Plaintiffs’ claims.
See Comer v. Cisneros,
Moreover, even if Defendants were right that only an actual reduction in services can constitute an injury, Plaintiffs would still have standing. Typically, a plaintiff must be suffering a redressable injury when she commences suit; however, the injury requirement is also met “where the plaintiff has suffered [a past] injury and there is a substantial likelihood that he or she will again be subjected to the allegedly unlawful policy in the future.”
Robidoux v. Celani,
Defendants assert that the possibility that Plaintiffs will suffer future harm is purely speculative and thus insufficient to confer standing.
See Lyons,
The threat of future injury here is quite real. Reauthorizations of home care services frequently result in notices of reduction being sent to recipients. Plaintiff Shirley Sam-broff has received three such notices since February 1995.
See
Sambroff Aff. ¶ 10. In-tervеnor Mary Ann Perez successfully challenged the City Defendant’s decision to reduce her aid at a hearing in April 1995, only to receive another notice of reduction six weeks later.
See
Affidavit of Mary Ann Perez (“Perez Aff.”), dated February 23, 1996, ¶¶ 8-9. Because notices of reduction are so common, and because the provisions enabling recipients to receive aid-continuing while awaiting a hearing often do not work,
5
the likelihood of future injury is great. Standing is therefore established.
See Darryl H. v. Coler,
III. Class Certification
Plaintiffs seek certification of a class consisting of all New York City Medicaid recipients whose personal care services were or will be reduced and who:
a) were previously determined by defendants to be medically in need of home care services; b) have had no significant changein their medical condition or their social circumstances; and c) have had their home care services reduced without having these services replaced with other Medicaid services, such as a personal emergency response system (“PERS”) or shared aide services (“cluster care”).
Pl.Mem. in Supp. of Class Certification at 2-3. Class certification is governed by
A.
Plaintiffs’ proposed class meets the requirements of
Plaintiffs satisfy the typicality requirement because “their claims arise from the same conduct as those of the proposed members of the class, their claims are premised on the same legal bases, and their interests are not adverse to the interests of other class members.”
Morel v. Giuliani,
B.
Plaintiffs are entitled to certification under either
Defendants contend that class certification is unnecessary because the
stare decisis
effect of a favorable decision for the named Plaintiffs will adequately protect all those similarly situated. “This claim overstates the protection afforded to plaintiffs by that doctrine, particularly to indigent plaintiffs. Moreover, it ignores the many cases allowing class actions to seеk injunctive relief against government agencies.”
Morel,
A party seeking a preliminary injunction has the burden of demonstrating
(a) irreparable harm and (b) either (1) likelihood of success on the merits or (2) sufficiently serious questions going to the merits to make them a fair ground for litigation and a balance of hardships tipping decidedly toward the party requesting preliminary relief.
Citibank, N.A. v. Citytrust,
A. Irreparable Harm
Plaintiffs have demonstrated a sufficient threat that they will suffer irreparable harm if injunctive relief is not granted. Plaintiffs allege that, absent injunctive relief, the City Defendant will continue a policy of arbitrarily reducing or terminating home care services. Such a termination or reduction of Medicaid benefits would result in the deprivation of life-sustaining medical services. This certainly constitutes irreparable harm.
See Caldwell v. Blum,
Plaintiffs have also demonstrated that the existing fair hearing system cannot adequately protect them from the threat thаt their services will be arbitrarily reduced. Under the present system, a home care services recipient who files a timely request for a fair hearing cannot be guaranteed aid-continuing. Defendants conceded as much in a separate litigation last year,
see Morel,
Finally, the possibility that Plaintiffs will suffer a reduction in home care services unless injunctive relief is granted is hardly speculative. Three of the named Plaintiffs and intervenors in this suit have already, at one time or another, suffered such a reduction. The experience of the named Plaintiffs and intervenors suggests that notices of reduction are being sent out at an alarming rate. Indeed, although only a small percentage of those who receive notices of reduction actually request a fair hearing, 8 a total of 4,920 such requests were madе in 1995. See Affirmation of Russell J. Hanks, Deputy General Counsel in charge of the State Defendant’s Office of Administrative Hearings, dated February 22, 1996, ¶5. Defendants concede that this represents an increase over the previous year, and that “[t]he backlog of unscheduled hearings has increased significantly since the middle of 1995.” Testimony of Russell J. Hanks, Tr. 139-40. Given this volume, it is virtually certain that, absent injunctive relief, some members of the proposed class will suffer irreparable harm.
B. Likelihood of Success on the Merits
1. Social Services Law § 866-a(5)
Plaintiffs contend that New York law prohibits Defendants from reducing home care services unless it is found that the recipient’s circumstances have changed sufficiently to justify such a reduction. Plaintiffs
All continuing assistance under this title shall be reconsidered from time to time, or as frequently as may be required by the regulations of the department. After such further investigation as the social services official may deem necessary or the department may require, the assistance may be modified or withdrawn if it is found that the recipient’s circumstances have changed sufficiently to warrant such action. The assistance may be cancelled for cause, and payment thereof may be suspended for cause for such periods as may be deemed necessary, subject to review by the department as provided in sectiоn twenty-two of this chapter.
N.Y.Soc.Serv.L. § 366-a(5) (emphasis added). Plaintiffs read this language to mean that a change in a recipient’s circumstances is the only development that may warrant modification of home care services.
Defendants argue that Plaintiffs’ interpretation would lead to two “absurd” results which should be avoided. First, they contend that it would prevent the City Defendant from rectifying any mistakes it makes in the initial authorization process. Second, they note that because § 365-a(5) provides that “assistance may be cancelled for cause,” Plaintiffs’ interpretation would make it more difficult for the City Defendant to modify services than to terminate them outright. Additionally, Defеndants contend that § 366-a(5) does not apply to the reauthorization of home care services, but rather to the reconsideration of a recipient’s eligibility for Medicaid.
On balance, Defendants’ arguments concerning the meaning of § 366-a(5) are more convincing than those offered by Plaintiffs. The implications of Plaintiffs’ interpretation are indeed troubling. More importantly, Defendants appear to be right that § 366 — a(5) deals with Medicaid eligibility, and not the reauthorization of home care services. Significantly, the language of § 366-a(5) tracks that of other statutory provisions and regulations dealing with Medicaid eligibility.
9
See
N.Y.Soc.Serv.L. § 366-a(3) (referring to “investigation” to determine Mediсaid eligibility);
2. Due Process
Although Plaintiffs are not likely to succeed on their claim that Defendants have violated § 366-a(5), they are likely to succeed on their due process claim. The Fourteenth Amendment prohibits the state from depriving a person of life, liberty or property without due process of law. Plaintiffs’ Medicaid benefits are a protectable “property interest” under the Fourteenth Amendment.
See Goldberg v. Kelly,
Due process demands that decisions regarding entitlements to government benefits be made according to “ascertainable standards” that are applied in a rational and consistent manner.
See Holmes v. New York City Housing Authority,
Part of the problem stems from the absence of standards in the regulations governing the reauthorization of personal care services.
The absence of standards governing the withdrawal or modification of services permits arbitrary decisionmaking. Although
The administrative appeal process is not a substitute for proper prior procedures at the agency level. Whatever its value in individual cases, the administrative appeal process may not regularly be used as a vehicle to conduct a requisite inquiry which the agency continually fails to institute.
Allen v. Blum,
C. Scope of Injunction
Plaintiffs have demonstrated irreparablе harm and a likelihood of success on their due process claim, 11 and are thus entitled to injunctive relief. As noted, Plaintiffs desire a preliminary injunction that: (1) prohibits the City Defendant from reducing or terminating home care services without a change in the recipient’s condition or circumstances; and (2) requires Defendants to automatically schedule a fair hearing — with aid-eontinuing — for any recipient whose level of care is reduced. The scope of the relief requested by Plaintiffs is far too broad for two reasons. First, § 366-a(5) does not establish that home care services may only be reduced upon a change in a recipient’s condition or circumstancеs, and I decline to place such a restriction on Defendants. Second, Defendants have demonstrated that it would place a severe burden on them to require fair hearings to be scheduled each time they send out a notice of reduction. See Tr. 135-37.
Still, some restriction must be placed on the City Defendant’s arbitrary issuance of notices of reduction. Accordingly, I find that prior to issuing any such notice, the City Defendant must first identify some development that justifies altering a recipient’s level of services. Specifically, Defendants are enjoined from reducing a recipient’s home care services unless they state in the notice that a reduction is justified because of: (1) a change in the recipient’s medical, mental, economic or social circumstances; (2) a mistake that occurred in the previous authorization of services; (3) a recipient’s refusal to cooperate with the required reassessment; (4) a technological development rendering certain services unnecessary or less time consuming, or (5) a finding that the recipient can be more appropriately and cost effectively served through other Medicaid programs.
Some injunctive relief is also necessary to make it easier for recipients to avail themselves of the fair hearing process, and to insure that aid-continuing is not unjustly denied. Defendants are therefore ordered to: (1) establish an additional telephone line that will be used solely for processing requests for fair hearings; and (2) automatically schedule a fair hearing (with aid-continuing) for any recipient whose notice of reduction is
V. Conclusion
For the foregoing reasons, Plaintiffs’ motions for class certification and intervention are granted, and Plaintiffs’ motion for a preliminary injunction is granted in part and denied in part.
SO ORDERED.
Notes
. Plaintiffs also seek leave to permit three additional Medicaid home care recipients to intervene in this action. Because the proposed inter-venors have the same legal claims as the named plaintiffs, this motion is granted.
See
. Citations in this form are to the Transcript of the Preliminary Injunction Hearing held on March 19, 1996.
. Plaintiffs also concede that personal care services may be reduced if it is found that the patient can be served more appropriately and cost effectively through other Medicaid services, such as the personal emergency response services (PERS) or the shared aide program ("cluster care”). N.Y.Soe.Serv.L. §§ 367-g, 367-k(2)(a)(iii), 18 N.Y.C.C.R.
. While conceding that none of the named Plaintiffs was suffering a reduction in services at the time of filing, Plaintiffs argue that intervenor Consuelo Castro was experiencing such a reduction when she brought her motion to intervene. “[A]n intervenor may continue a suit for which the Court lacks jurisdiction over the original parties where the intervenor provides an independent jurisdictional basis for the relief sought.”
Schroedel
v.
New York University Medical Center,
. Defendants’ inability to provide aid-continuing in a timely fashion was recognized by this court in
Morel v. Giuliani,
. Under
. See HRA Facts: January 1995, Ex. A to Affirmation of Leslie Salzman (“Salzman Aff.”), Attorney for Plaintiffs, dated January 10, 1996.
. Russell J. Hanks, Deputy General Counsel in charge of the State Defendant’s Office of Administrative Hearings, estimates that only about ten to twenty percent of individuals who receive a notice of reduction request a fair hearing. Tr. 138.
. Defendants’ interpretation is also perfectly consistent with the text of § 366-a(5). As noted, § 366-a(5) provides that "assistance may be modified or withdrawn" where there is a change in the “recipient’s circumstances." This language likely refers to changes in a recipient’s financial status that affect her eligibility for Medicaid. Naturally, a Medicaid recipient’s assistance will be "withdrawn” if she suddenly becomes very wealthy. Such assistance may also be "modified” because of an improvement in a recipient’s financial condition. When new income or resources cause a recipient to exceed the applicable income or resources eligibility standard, the recipient must "spend-down.” This means that she must incur medical bills that exceed the amount of her excess incomе or resources before she will be fully eligible for assistance.
See
. The case of Plaintiff Anna Mayer is illustrative. Ms. Mayer suffers from Parkinson’s Disease, polycythemia and high blood pressure, and is blind in one eye. Tr. 153. She is in such a weakened state that she cannot turn herself over in bed, but must be periodically turned by an attendant to prevent the development of bed sores or ulcers. Tr. 158-59. She also has difficulty swallowing and, at night, must have her head lifted to keep her from choking on her own saliva. Tr. 159. Ms. Mayer’s condition is certainly not improving. Indeed, as her daughter Sandra Rosalsky testified, ”[s]he has gotten older and more ill and [has] more need of services now than she has ever had before.” Tr. 161. Nonetheless, on June 8, 1995, Ms. Mayer received a notice of reduction. The notice explained only that a reduction was appropriate because, "[a]f-ter carefully reviewing your file it was determined that you no longer require uninterrupted care." Notice of Decision to Change Home Care Services, dated June 8, 1995, annexed as Ex. B-6 to Salzman Aff.
. Plaintiffs may also succeed on their claim that Defendants have violated the comparability provision of the federal Medicaid statute.
See
. This order will not apply retroactively.