Plаintiff brought this action against defendant Arbonne International, Inc. (Arbonne), for,
inter alia,
breach of contract, violation of the Unlawful Trade Practices Act (UTPA), ORS 646.605
et seq,
interference with business
Arbonne is a company that develops and produces beauty and skin care products that are marketed through “consultants.” To become a consultant with Arbonne, the individual fills out an application in which the individual acknowledges that he or she will work as an “independent contractor.” When the application is filled out and a fee paid, the individual is considеred “registered” with the company. In January, 1987, plaintiff filled out an application and became a registered consultant.
Raker and Vollstedt were already Arbonne consultants. Raker had “sponsored” Vollstedt, and Vollstedt sponsored plaintiff. The significance of sponsoring a person as a consultant is that the sponsor receives commissions on all of the sрonsored consultant’s sales, and on the sales of all people whom that consultant, in turn, sponsors into the sales network. This sponsorship network is referred to as the consultant’s “down line.” Thus, plaintiff was in Vollstedt’s “down line” and both Vollstedt and plaintiff were in Raker’s “down line.”
In 1990, plaintiff also became a consultant for a different company. Shortly thereafter, Arbonne instituted a pоlicy that an Arbonne consultant could not directly or indirectly sponsor any Arbonne consultant to sell products or services for any other company, a practice known as “cross-sponsoring.” In August, 1991, Vollstedt wrote a letter to Kochen, the corporate executive officer for Arbonne, requesting that plaintiff be “deregistered.” On September 19,1991, Kochen wrotе to plaintiff, alleging that she had violated the policies relating to cross-sponsoring, and gave her ten days in which to send a “satisfactory written response” that she had not violated Arbonne’s policies. Plaintiff responded but, on October 19, Arbonne deregistered plaintiff.
Plaintiff first assigns error to the summary judgment for Arbonne on her breach of contract claim. She argues that the trial court erred in concluding that the parties had an “at will” relationship that either party could terminate and that there was no duty of good faith and fair dealing in the contract. Plaintiff alleged that she “was not an employee, agent or legal representative of Arbonne International,” but was an “independent contractor” who “operated] under an implied сontract.” She alleged that her deregistration, which was “without just cause or justification,” was a breach of the implied contract and the duty of good faith and fair dealing between the parties.
On appeal, plaintiff appears to have abandoned her position that Arbonne breached an implied contract. Rather, the gist of her argument is that Arbonne’s right to dеregister her was limited, because her application did not reserve a right for Arbonne to terminate the agreement at will and because Arbonne’s policy manual states that a consultant may be deregistered for violating policies. She argues that there are questions of fact as to whether the agreement was an “at will” agreement, whether plaintiff violatеd any policy and whether Arbonne acted in good faith.
We conclude that, even under the position plaintiff now takes, the trial court did not err in granting summary judgment on the claim. Plaintiff acknowledges that, generally, the rule in Oregon is that a contract for an indefinite period may be terminated at will when reasonable notice is
given.
1
Anderson v. Waco Scaffold & Equip.,
We also reject plaintiffs argument that Arbonne’s policy statement changed the “at will” relationship. Personnel policy statements may create contractual obligations between an employee and an employer.
Yartzoff v. Democrat-Herald Publishing Co.,
Plaintiff argues that, even if the agreement was one at will, Arbonne’s right to terminate it was limited by the obligation of good faith and fair dealing. Plaintiffs position is that the doctrine of good faith has been developed to effectuate the reasonable contractual expectations of the parties,
Best v. U. S. National Bank,
In
U.S. National Bank v. Boge,
“The obligation of good faith does not vary the substantive terms of the bargain or of the statute, nor does it provide a remedy for an unpleasantly motivated act that is expressly permitted by contract or statute. As this court noted in the common law context:
“ ‘The law imposes a duly of good faith and fair dealing to facilitate performance and enforcement of the contract where it is consistent with and in furtherance of the agreed-upon terms of the contract or where it effectuates “the reasonable contractual expectations of the parties.” Best v. U.S. National Bank, supra,303 Or at 563 * * *.
“ ‘The foundation of the at-will employment agreement is the express or implied understanding that either party may terminate the contract for any reason, even for a bad cause. A duty of good faith and fair dealing is appropriate in matters pertaining to ongoing performance of at-will employment agreements. It is not appropriate to imply the duty if it is inconsistent with a provision of the contract.’ Sheets v. Knight, [supra,308 Or at 233 ].”311 Or at 567 . (Emphasis deleted.) 3
We have held that the agreement here was an at-will relationship that either party could terminate on reasonable notice. The motives of the party terminating that relationship are irrelevant to a claim for breach of contract.
See Bliss v. Southern Pacific Co. et al,
Plaintiff next assigns error to the trial court’s grant of summаry judgment on her
“those which are or may be obtained primarily for personal, family or household purposes, or which are or may be obtained for any purposes as a result of a telephone solicitation, and includes franchises, distributorships and other similar business opportunities * *
Arbonne argues that the UTPA is intended to regulate consumer transactions, not business or commercial transactions,
Denson v. Ron Tonkin Gran Turismo, Inc.,
Even assuming that plaintiff is correct that the statute is broad enough to reach the distributorship 7 here, the record on summary judgment does not show that there are material issues of fact as to whether Arbonne violated the UTPA under plaintiffs allegations. Plaintiff alleged that Arbonne used unconscionable tactics in “deregistеring” her; that is not an allegation of an unlawful “unconscionable tactic in connection with sale, rental or other disposition of real estate, goods or service” under ORS 646.407(1).
Plaintiff also alleged that Arbonne represented that the business opportunity contained characteristics that .it did not have, in violation of ORS 646.408(1)(e). Plaintiff alleged that Arbonne represented that there were no restrictions on the location of plaintiffs territory and that the only limitation on
Plaintiff next assigns error to the grant of summary judgment on her claim against Arbonne for interference with business relations. The interest protected by that cause .оf action is the interest an individual has in the contractual relationships into which he or she has entered.
Wampler v. Palmerton,
Plaintiffs claim was based on the allegation that Arbonne’s decision to end the business relationship constituted an intentional interference between plaintiff and her Arbonne customers. However, the record on summary judgment does not show an issuе of fact as to interference by Arbonne with an improper motive or means. There is no evidence that Arbonne interfered directly with plaintiffs relationship with her customers. Arbonne terminated its own relationship with plaintiff. What plaintiff is seeking is damages for the consequences of that termination. Because we have held that the termination was not wrongful, plaintiff has no clаim for the collateral consequences of the termination. The trial court did not err in granting Arbonne summary judgment on plaintiffs claim for interference with business relations.
Plaintiff next assigns error to the grant of summary judgment for all the defendants on her claims of defamation, and for Raker and Vollstedt on her claim of intentional interference with business relations. She asks us to consider the сlaims together. Plaintiffs defamation claim was supported by one statement and two letters: Plaintiff testified that, while attending an Arbonne meeting, Raker had told another consultant that she should stay away from plaintiff, because plaintiff had “cross-sponsored four people and was in a lot of trouble”; Vollstedt wrote a letter to Arbonne’s chief executive officer cataloging the reasons why Vollstedt felt that Arbonne should terminate its relationship with plaintiff; and Arbonne’s chief executive officer, Kochen, wrote to plaintiff telling her of Arbonne’s decision to terminate its relationship with her.
We assume for the sake of argument, as do the parties, that the statements were defamatory. Each defendant claimed a qualified privilege. A stаtement that is otherwise defamatory is privileged if it is uttered under such circumstances that the law grants immunity to the speaker.
Wattenburg v. United Medical Lab.,
Plaintiff contends that there are issues of fact as to whether the privilege here was lost. As we understand her position, she argues that, because the publications were to persons who were “consultants” but who were not in plaintiffs “up line,” the statements wеre merely “grist for the gossip mill” and were made with the improper motive of profiting by plaintiffs removal. However, the evidence was that the publications were made to and by persons who shared a business interest in Arbonne, either by virtue of a position in the company or as a consultant. The evidence shows that the statements were on a matter of mutual concern that could affect them all — plaintiff s conduct as an Arbonne consultant. There was no evidence from which it couldbe found that defendants had no reasonable belief in the truth of the statements or that they acted with an improper motive. 8 There was no evidence that defendants abused their qualified privilege, and the trial court did not err in granting summary judgment on the defamatiоn claims.
It also did not err in granting summary judgment to Vollstedt and Raker on the claim for intentional interference with business relations. Plaintiffs claim was based on the allegedly defamatory statements. We have held that those statements were privileged and that there was no evidence of improper motive. Thus, plaintiff failed to show the existence of a material issue of faсt as to improper motive or means. See Lewis v. Oregon Beauty Supply Co., supra.
Affirmed.
Notes
Plaintiff seeks to avoid application of that rule by arguing that the rule requires reasonable notice, which is intended to allow a party to a contract the opportunity to recoup its investment.
See Cambee’s Furniture, Inc. v. Doughboy Recreational, Inc.,
825 F2d 167 (8th Cir 1987). Plaintiff did not plead or argue that Arbonne’s notice was unreasonаble until her reply brief. We do not address it.
Ailes v. Portland Meadows,
As pertinent, the manual provides:
“Arbonne reserves the right to deregister any Consultant or Manager for any violation of any of its policies, effective as of the date of the violation. * * *
“* * * Any disciplinary decision by the Home Office will be final.”
See also Estey & Associates, Inc. v. McCulloch Corp.,
“The claim for bad faith termination fails. Plaintiff cannot point to an Oregon case in which a bad faith termination of an at will contract supports liability. Indeed, to allow such a claim would emasculate the termination at will doctrine, and must be rejected.”663 F Supp at 171 .
OES 646.608(1) provides, in part:
“Aperson engages in an unlawful practice when in the course of the person’s business, vocation оr occupation the person does any of the following:
<<*«***
“(e) Represents that real estate, goods or services have sponsorship, approval, characteristics, ingredients, uses, benefits, quantities or qualities that they do not have or that a person has a sponsorship, approval, status, qualification, affiliation, or connection that the person does not have.”
ORS 646.607 provides, in part:
“A person engages in an unlawful practice when in the course of the person’s business, vocation or occupation the person:
“(1) Employs any unconscionable tactic in connection with sale, rental or other disposition of real estate, goods or services, or collection or enforcement of an obligation [.]”
Oregon Laws 1973, chapter 235, section 1.
Thе legislative history shows that the intent of the amendment was to protect the unwary consumer. Michael Gillette, then chief counsel of the Consumer Protection Division of the Attorney General’s office, explained the need for the amending phrase “and includes franchises, distributorships and other similar business opportunities” in testimony before the House Committee of State and Federal Affairs:
“With respect to franchises and distributorships, our experience with the fairly well-known program known as Dare to Be Great brought to our attention an unexpected flaw in the present Unlawful Trade Practices Act. That flaw exists where there are fraudulent solicitations of unwary and inexperienced citizens to become distributors and where the goods received [to be distributed were] purchased from their vendor, are not to be used, as the language of the statute now is, for personal, family or household purposes but rather are to be held by them for resale. If they’re to be held by them for resale [then] the fraudulent misrepresentations that are used by the parent company are not subject to action by our division.
“Now, agаin, the victims of these kinds of schemes are exactly the same kind of victim that the Act is concerned about but they’re excluded from our protection simply because they were victimized into trying to become merchants rather than victimized into trying to buy something which they were going to use in their own house.” House Committee on State and Federal Affairs, March 23, 1973, Tape 13, Side 1 at 166.
To show that defendants lacked a reasonable belief in the truth of their statements, plaintiff had to offer evidence creating aquestionof fact as to the mental states of defendants at the time they made the statements.
Bickford v. Tektronix, Inc.,
Plaintiff appears to focus on improper motive, claiming that, with plaintiff out of the business, percentage bonuses from down line sales that would have gone to plaintiff would go to Vollstedt. That is a statement about the way Arbonne operates its business. Standing alone, it permits no inference as to intent or motive.
See Bickford v. Tektronix, Inc., supra,