Defendant Lisa Homer, who was named (as “Lisa Hommer”) as a defendant in Plaintiff Jones-Bey’s prisoner suit alleging deliberate disregard of his medical needs, appeals the entry of a default judgment against her and the denial of her subsequent Rule 60(b) motion to set aside that judgment. Homer claims that she was never served with process in the suit. For the reasons that follow, we vacate the judgment and remand for further proceedings.
I. FACTUAL BACKGROUND AND DISPOSITION BELOW
Most of the basic facts underlying this appeal are straightforward. On June 30, 1999, plaintiff Nathaniel Jones-Bey, a state prisoner, filed a lawsuit alleging that Indiana Maximum Control Facility (MCF) nurse “Lisa Hommer” and two other defendants had been deliberately indifferent to his serious medical needs in violation of the Eighth Amendment. “Lisa Hommer” entered no appearance in the case, which went to a jury trial on February 25, 2002. The district court docket records a “RETURN OF SERVICE executed upon defendant Lisa Hommer on 10/30/99.” At trial the district court granted both of Homer’s co-defendants judgment as a matter of law, but also granted Jones-Bey’s motion for a default judgment against “Hommer.” The jury awarded $40,000 in damages against “Hommer” on March 7, 2002.
After some procedural wrangling about Jones-Bey’s attempt to pursue proceedings supplemental against “Lisa Hommer,” the matter was finally set for a hearing in September of 2003. Lisa Homer was served with a summons on September 16, 2003, and the return of service was filed with the court on the next day. The summons identified Homer as the “Judgment Debtor” and instructed her to appear in federal court “to answer concerning the judgment debtor’s property, income, and profits.”
After multiple continuances, the court granted Jones-Bey’s motion to initiate a garnishment hearing against “Hommer” on June 1, 2004. On June 7, 2004, Lisa Homer appeared by counsel and moved the district court, pursuant to Federal Rule of Procedure 60(b), to set aside the default judgment against her for lack of personal jurisdiction and to dismiss the action against her. Specifically, Homer argued that she was never properly served with process in connection with the 1999 lawsuit, and thus that the default judgment entered against her was void. Homer submitted her own declaration averring that her name was not “Lisa Hommer,” that she had not worked at the MCF in Westville, Indiana since July 1998 and that she had not been served in 1999 with a copy of the complaint or summons that ultimately led to the default judgment against her. She stated that she had no knowledge whatsoever of the existence of that action until she was served with process identifying her as the “Judgment Debtor” in September 2003.
Jones responded on August 13, 2004. Attached to the response was a Declaration by Paul Joseph of the U.S. Marshals Service, who stated that he had handed the summons to “Lisa Hommer” in October of 1999. He stated that he had learned from the MCF that “Lisa Hommer” no longer worked there, and he sent the summons to Homer’s last known residential address as *751 provided by the MCF, consistent with the practice of the Marshals Service (for security reasons). Joseph stated that he had not noted the address on the summons. He recited that he had received the signed return receipt for the summons from the posted address on October 30, 1999, and that it had been signed by someone named “Homer.” Joseph also declared that he was familiar with Homer’s address because he had sent her several certified postings during 1999, and that he sent the 2003 summons (which Homer did receive) to the same address he had used in 1999.
Attached to Joseph’s declaration was a copy of the “PROCESS RECEIPT AND RETURN” form ordering service of process on “Lisa Hommer” at the MCF facility, signed by an “L. Jozaite” and dated October 29, 1999. Apparently believing that Homer still worked at the MCF facility, Jones-Bey had initially attempted, via the Marshals Service, to serve her there. When this attempt failed, service was rerouted to a different address — presumably the one on file with the MCF as Homer’s home address. However, consistent with the policy of the Marshals Service, the Return of Service form does not list this new address; it merely gives a certified mail number and states “Sent to last known address.” Most crucially, the original certified postal receipt from October 30, 1999 — the only document bearing the address to which the original 1999 summons was actually sent and the signature of the individual who received the mailing — was missing. Joseph testified that, pursuant to Marshals Service standard record-keeping protocols, postal receipts are routinely destroyed three years after they are received. The original postal receipt from the 1999 summons thus apparently had been destroyed pursuant to this policy.
On August 27, 2004, Homer replied to Jones-Bey’s response. Homer also submitted a declaration from Joseph, and this one expressly recanted many of his earlier statements in the Jones-Bey declaration. Joseph now stated that he could not recall the address to which the summons and complaint were sent in 1999, and he did not know whether the MCF had given him the correct address when he sent them. He also stated that he did not remember whether the name signed on the postal receipt was “Homer.” Further, he declared that he was now unsure whether the same address was used in mailing the 1999 summons and in mailing the 2003 order to appear (other than that the city was the same). Joseph also reiterated that the original postal return receipt from the October 1999 mailing had been destroyed consistent with standard record-keeping procedures. Joseph finally expressly withdrew any statement in his earlier declaration that conflicted with these later recitations.
Faced with this dearth of definitive information, the district court initially proposed that an evidentiary hearing be held to probe the details of the Marshals Service’s attempts to serve Homer in 1999. This proposal was rejected, and the court proceeded to rule on the merits of Homer’s Rule 60(b) motion. On November 12, 2004, the district court denied Homer’s Rule 60(b) motion to set aside the default judgment. The district court ruled that (1) the Marshals Service’s return of service document showing that process had been served on “Lisa Hommer” on October 29, 1999, though it specified no particular address and identified no specific individual as having received the service, constituted a prima facie showing that Homer had been served with process, and (2) Homer had not rebutted this showing with “strong and convincing” evidence. (Nov. 12, 2004 Order). Homer now appeals.
*752 II. JURISDICTION
Our jurisdiction over the present appeal is not disputed. The district court had jurisdiction over Jones-Bey’s Eighth Amendment claims pursuant to 28 U.S.C. §§ 1331 and 1334, and it entered a default judgment against “Lisa Hommer” in the amount of $40,000 on March 7, 2002. On June 7, 2004, Homer appeared and made her Rule 60(b) motion asking that the judgment be set aside as void for lack of personal jurisdiction. The district court denied that motion on November 12, 2004, and entered its final order to that effect on November 16, 2004. Homer timely filed the instant appeal on December 13, 2004. Accordingly, our jurisdiction now rests on 28 U.S.C. § 1291.
III. DISCUSSION
Homer challenges the denial of her Rule 60(b) motion to set aside the earlier default judgment against her for lack of personal jurisdiction. Under Federal Rule of Civil Procedure 60(b)(4), a movant “ ‘may attack the judgment for lack of jurisdiction over the person at any time since a judgment rendered without jurisdiction over the person [is] void.’ ”
Robinson Engineering Co. Pension Plan and Trust v. George,
The district court observed that a signed return of sendee was produced by the plaintiff in this case 1 and asserted that the defendant presented no “strong and convincing” evidence to rebut this prima facie showing of service — no evidence of a mistake or confusion regarding her address, of her having moved, or of delivery to a different individual at her correct address. (Nov. 12, 2004 Order, App. at 46.) In light of these determinations, the district court concluded that Homer had not overcome Jones-Bey’s prima facie showing of service, and it denied her Rule 60(b) motion to set aside the default judgment.
Homer challenges the district court’s ruling on several grounds: she argues that (1) the record does not support the district court’s factual findings, 2 (2) a return of *753 service that does not indicate the address used or the individual who received the service is insufficient to make out a prima facie showing of service under O’Brien and related eases and (3) Jones-Bey cannot carry his burden of showing that the district court had personal jurisdiction over Homer in the first place.
We review the district court’s entry of default judgment, as well as its denial of a motion to set aside such a judgment, for an abuse of discretion.
George,
As an initial matter, we note that it is questionable whether the presumption of service and the burden-shifting scheme referenced in
O’Brien, Hicklin
and
Taft
applies to returns of service that do not specify the address used or the identity of the individual who accepted the mailing.
Hicklin
and
Taft
are distinguishable from the instant case since the returns of service at issue in those cases specified an address and/or an individual recipient. It is not entirely clear whether
O’Brien
falls into this category as well since the court there never indicated that the return of service specified a particular address but merely stated that the plaintiff “present[ed] the court with proof of service indicating [movant] had been served on August 23, 1989.”
More fundamentally, application of the presumption of service in cases like the one before us would actually undercut the burden-shifting scheme described in *754 O’Brien since a blank return of service essentially cannot be rebutted. If an address or a receiving individual are specified on a return of service (as is normally the case), a movant may challenge service by demonstrating, for example, that the address was incorrect or the specified recipient did not deliver the summons to the movant. In such a situation the O’Brien presumption and burden-shifting scheme makes sense. The movant, after all, has the best access to information regarding her place of residence or living arrangement at the time of alleged delivery.
However, if no address or receiving individual is specified on the return of service, a movant has little or no basis on which to challenge the alleged service. of process, and the
O’Brien
presumption becomes quite arbitrary. Where an unelaborated return of service is countered by a similarly unelaborated denial that service occurred, there would seem to be little rational basis for crediting one party over the other.
5
Indeed under the rule advocated by Jones-Bey, an incomplete return of service would actually help the beneficiary of a default judgment
more
than a complete one, since a'vague or blank return effectively cannot be rebutted. This would seem to be a perverse result, not least because generally it is the plaintiff who ordinarily bears the burden of demonstrating that the district court had personal jurisdiction over the parties, including valid service of process.
Claus,
Happily, we need not definitively address this issue, and the district court need not have either. In fact the district court’s analytical approach to this case may have' been somewhat off the mark. Federal Rule of Civil Procedure 4(e) provides that federal courts will have personal jurisdiction over a defendant if (1) service is effected pursuant to the law of the state where the district court is located, (2) a summons is delivered to the defendant personally, (3) the summons is left at the defendant’s usual abode with a person of suitable age and discretion, or (4) the summons is delivered to an authorized agent of the defendant.- Fed.R.Civ.P. 4(e). In other words, all methods of service specifically described by the Federal Rules of Civil Procedure involve in-hand delivery. Here, however, the alleged service was executed by certified mail, a state-law method not specifically enumerated in Rule 4(e). Accordingly, the validity of service here turns not on the specifications of the Federal Rules themselves but on the relevant provisions of Indiana law.
Claus,
Unfortunately, the Order of the district court does not purport to address Indiana law, and based on the (sparse) evidentiary record there remains a genuine question whether the attempted service of process was valid as a matter of state law. The relevant Indiana procedural rule, which applies via Fed.R.Civ.P. 4(e)(1), provides *755 only that valid service may be made on an individual by “sending a copy of the summons and complaint by registered or certified mail or other public means by which a written acknowledgment of receipt may be requested and obtained to his residence, place of business or employment with return receipt requested and returned showing receipt of the letter.” Ind. St. Trial P.R. 4.1(A)(1). Indiana Trial Rule 4.11 sets forth additional requirements for service by certified mail. The rule states, in pertinent part:
In his return the clerk of the court or the governmental agent shall show the date and place of mailing, a copy of the return receipt if and when received by him showing whether the mailing was accepted or returned, and, if accepted, by whom. The return along with the receipt shall be promptly filed by the clerk with the pleadings and become a part of the record.
Ind. St. Trial P.R. 4.11. 6
The problem in this case, of course, is that the Marshals Service’s return does not specify where exactly the summons was sent, nor does it include “a copy of the return receipt ... showing whether the mailing was accepted or returned, and, if accepted, by whom.” Id. (emphasis added). The original postal receipt, which presumably did specify exactly where the summons was sent and who accepted it, has been destroyed, ostensibly in accordance with the Marshals Service’s internal record-keeping protocols. Thus, for aught that appears, a proper mail receipt containing the required information was never filed with the pleadings (as required by Rule 4.11) in the initial action against Homer in 1999, or in Jones-Bey’s motion for entry of default judgment in June 2001; and contrary to the plain language of Indiana Trial Rule 4.11, a proper receipt certainly has not become a part of the record. Unfortunately, the district court docket sheds no more light on the issue. It merely recites a date of service and notes that “Lisa Hommer” was served. Similarly, the return of service filed with the court states only that service on “Lisa Hommer” was “[s]ent to last known address.”
Such evidentiary deficiencies pose more than a theoretical problem. It is a long-accepted proposition of Indiana law that the very concept of “service,” across various statutory contexts, includes the ability to provide
proof
of that service in court.
See Hendricks County Bank and Trust Co. v. Guthrie Bldg. Materials, Inc.,
“[Sjervice of notice” has a definite meaning,. and unless otherwise provided by law means “personal service of the individual in such a way that the party who makes service may be in a position to make due proof thereof to the court.” ... It is inherent, in the concept of “service” that service of notice upon a person or entity imposes legal obligations and consequences that make the manner and proof of such notice of utmost importance .... [T]he term “serves” means legally sufficient service of notice upon which a due return of service can be made.
Id.
(quoting
Lock Joint Tube,
In light of the legal consequences that service of process carries, these proof requirements and burden allocations make good sense. And in the present case, the existing record does not appear to allow Jones-Bey to make the required showing. Like the fax service rejected in Hendricks, the mail service at issue here facially lacks adequate proof or a sufficient return. Given the importance Indiana law attaches not only to the existence but to the contents of the return of service, and given the underlying purpose of providing proof that service was properly made, it appears that the attempted service of Homer was at least technically noncompliant with Indiana Trial Rules 4.1 and 4.11, as well as with long-standing Indiana precedent.
Yet these technical shortcomings do not necessarily resolve the issue. Indiana Trial Rule 4.15(f) provides a savings clause to cure harmless defects in service. It provides that “[n]o summons or the service thereof shall be set aside or adjudged insufficient when either is reasonably calculated to inform the person to be served.” Ind. St. Trial P.R. 4.15(f). Likewise, because Indiana Trial Rule 4.1 states that service
“may
be made”.in the ways that rule sets forth, Ind. St. Trial P.R. 4.1 (emphasis added), the options specified in Rule 4.1 have been held to be only “general guidelines for service of process.”
Swaim v. Moltan Co.,
However, such sweeping language may disguise a narrower application. This broad language generally appears in cases where a movant’s actual notice of the lawsuit is not at issue, or where the movant “willfully avoided the proper attempts at service.”
Swaim,
The question then becomes whether any deficiencies in the attempted service of Lisa Homer were merely technical (and thus curable under Rule 4.15(f)), or whether a complete failure of service has occurred. To answer this question a court normally must review “the entire record of attempted service,”
Swaim,
Several factors will be relevant to the district court’s inquiry on remand. First, evidence of who in fact received Homer’s summons would be highly relevant to — and perhaps dispositive of — the district court’s
*758
inquiry,
see, e.g., Roberts,
Of course, the burden of demonstrating the court’s personal jurisdiction over Homer remains squarely on Jones-Bey.
Claus,
IV. CONCLUSION
For the foregoing reasons, we Vaoate the district court’s order and Remand the case for an evidentiary hearing concerning the validity of the attempted service under the relevant provisions of Indiana law.
Notes
. In support of this disposition, the district court made the following factual findings:
The Westville Prison gave [Paul Joseph] Ms. Homer's last known residential address, and Mr. Joseph sent the summons and complaint to that address by certified mail on October 29, 1999. On October 30, service arrived at Ms. Homer's last known address, and the return receipt was signed and returned to Mr. Joseph's office. Once he received the signed return receipt from Ms. Homer’s last known address, Mr. Joseph had the “Process Receipt and Return” signed, dated and filed with the court on November 2, 1999 as a "Return of Service executed upon Lisa Hommer [sic] on 10/30/99.”
(Nov. 12, 2004 Order, App. at 43-44.)
. With respect to the district court's factual findings, Homer argues that, since the return of service is silent as to the actual address used or as to the individual who received the service, there was no basis for finding that service was actually sent to Homer’s "last known address” (as opposed to some other,' *753 erroneous address), or that the return receipt was signed. Homer points out that there is no evidence that the address given to Joseph was the one used to mail the summons, Paul Joseph denied knowing whether the receipt was signed, and Mr. Joseph did not know if the address given him was actually Homer's address.
.
See, e.g., LSJ Inv. Co., Inc. v. O.L.D., Inc.,
.
See, e.g., Chester v. Green,
. This is especially so in this case given that there was evidence casting some doubt on Jones-Bey’s attempts to serve Homer from the beginning, including the fact that Jones-Bey sent the summons to the wrong address initially and listed the defendant's last name as "Hommer.”
. Homer also cites a passage from
Jones-Bey
v.
Wright,
. Though some of these cases involve state-law claims which implicate their own specific service requirements, they discuss the concept of service in general terms, citing to Black’s Law Dictionary and discussing the universal legal implications of service and notice. We see no reason why these discussions of ''service'' should not apply in the context of the Indiana Trial Rules as well.
.
But cf. Mills v. Coil,
. As a practical matter, since all claims against Homer’s co-defendants were summarily dismissed, further proceedings against Homer might appear to be a doomed enterprise. Indeed in affirming the district court's dismissal of these claims, this Court wondered aloud at the district court's entry of default judgment against Homer: "[GJiven the court’s entry of a Rule 50(a) judgment [as to both co-defendants], we wonder (that’s all we can do based on an incomplete record) whether
any
award of damages was appropriate.”
Jones-Bey
v.
Rieger,
