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Lenders Title Co. v. Chandler
186 S.W.3d 697
Ark.
2004
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*1 motions the administration and will not promotes justice action, of the to the we hold such unfairly prejudice any parties actions to be to class certification. appropriate prior case,

In the the trial court listed seven alternative present under Rule for dismissal grounds 12(b)(6) appellants’ amended We conclude that the alternative complaint. grounds dismissal were based on the trial court’s improper weighing merits of the claims. appellants’

Petition for denied. rehearing Thornton, J., concurs. CHANDLER,

LENDERS TITLE COMPANY Don and On Behalf of All Other Persons Situated Individually Similarly 04-41 186 S.W.3d 697 Court of Arkansas

Supreme 17,2004 delivered Opinion June *4 LLP, Clark, & Robert S. Eldredge William Friday, by: Shafer Waddell, Wood, Smith, A. & M. Jr.; Don Clay, by: Schnipper Schnipper, appellant. P.A.,

Nichols & H. and Todd Campbell, by: Gregory Campbell; Turner, for appellee. *5 L. Lenders Title Com- Corbin, Appellant Just ic ic e.e. of the order Garland appealed pany County

Donald Circuit Court Don Chandler’s lawsuit as a class certifying Appellee action, P. is the such to Ark. R. Civ. 23. This second pursuant we reversed the certification the first interlocutory appeal. appeal, insufficient, we on the that the trial court’s order was and ground factors remanded the matter to the trial court for further analysis Chandler, 339, 107 set Title out in Rule SeeLenders Co. remand, Pursuant to the trial court (Lenders S.W.3d 157 our (2003) 1). order, entered detailed a class a more certification as again granting action, of this is thus and this followed. Our appeal jurisdiction appeal reversal, to Ark. Ct. R. For Lenders 1—2(a)(7). argues pursuant Sup. that court lacked trial (1) trial subject-matter (2) jurisdiction; court abused its discretion in cannot classwhose members certifying 50,000 be identified review than without manual of more closing files; and the trial (3) court’s conclusions of law regarding predomi nance and are and to fail with this inadequate superiority comply court’s We mandate LendersI. affirm.

The and facts of this case were out at set procedural history I, in Lenders and we here. It suffice will them will length repeat to that in Chandler some sold Plot say January Springs to Everett Lawless. Lenders acted as the and settlement property transaction, escrow that re- Lenders agent. During charged ceived $50 each from Chandler and for Lawless document prepa- suit, ration. In October filed Chandler behalf of himself situated, Lenders, and others that similarly against alleging fees received are Lenders for documents document-preparation by Lenders, deeds, prepared documents such as including legal and notes. Chandler that mortgages, documents alleges legal and, thus, were not act of prepared by attorneys Lenders’ charging separate documents legal constitutes the unauthorized of law. Chandler asserts that practice Lenders’s actions violate the Arkansas Trade Practices Deceptive Act, Ark. Ann. Code 4-88-101 to -115 2001). Fie further (Repl. § asserts a cause of action for negligence, claiming by failing communicate him that the fee was unlawful and charged illegal, fee, such an unlawful and Lenders breached charging illegal the standard care owed Chandler and others situ- similarly ated.

In March filed Chandler a motion for class certifica- 4, 2002, tion. A was held on hearing which during June witnesses, from several and both presented testimony offered numerous exhibits. On issued parties court July its fact and conclusions of law on the class-certification findings

72 Thereafter, 21, order trial court entered an on the

criteria. August as a class action. the case certifying court’s 2002 class-certification trial Lenders appealed court, and remanded for lack and we reversed order to this I, 339, 107 Ark. in the order. See 353 sufficient findings remand, submitted new S.W.3d 157. On proposed parties conclusions, or no testimony but further factual and legal findings 25, 2003, the trial court On evidence was received. September defined a the class action. The order entered new order certifying Lenders Title the class “All who Company as persons paid 23, transaction after October document in any this certification order. 1997.” Lenders now from appeals that on we note Before addressing points appeal, Ark. R. a lawsuit action is the certification of as class governed by the class-certification criteria Civ. P. 23. The determination that the broad discretion of have been satisfied is matter within court, will reverse the trial court’s decision trial and this court Blue Blue Shield absent an of that discretion. Arkansas Cross& abuse Hicks, 269, USA Cashers (2002); v. 349 Ark. 78 S.W.3d 58 Check Island, 71, 349 76 S.W.3d 243 Rock, (2002). Little Inc. v. Ark. order, this court focuses on a class-certification reviewing it evidence the record to determine whether in supports Cross,349 court’s certification. ArkansasBlue conclusion regarding However, delve into Ark. this court will not the merits of the claims when whether underlying deciding Id. Rule 23 have been met. requirements

I. Jurisdiction first For its on Lenders argues point appeal, is void and no effect because the trial court certification order without determine whether Lenders’s jurisdiction practice the blanks standardized documents constitutes filling to decide unauthorized of law. It asserts jurisdiction practice such an issue lies with our Court Committee exclusively Supreme and on the Practice of Law. This issue was raised Unauthorized v. in the case of AmericanAbstract& Title Co. rejected companion Rice, in that 186 S.W.3d 705 our decision (2004), case. we deem case is issue in this controlling Accordingly, said on it to reiterate the instant case what has been unnecessary case, we this adopt companion incorporate issue.in forth See herein reference the set in that case. reasoning

73 721 (2002); Inc. v. S.W.3d Tay-Tay, Young, Inc., 499 (2002). S.W.3d Loghry RogersGroup,

II. Class Identityof *7 For on the its second Lenders that trial argues point appeal, in court abused its discretion a classbecause the mem- certifying bers cannot be identified without a manual review of more than 50,000 of its real-estate files. Lenders that such a closing argues manual review is not an feasible of administratively way identify- Thus, the classmembers. it assertsthat trial court erred in ing class met the criterion In a of concluding numerosity. related Lenders contends that the class definition is argument, We overbroad. with both imprecise disagree arguments.

A. Numerosity I, As we observed Lenders six criteria must be met before suit bemay certified as a classaction under Rule 23: (1) numerosity; (2) (4) commonality; (3) (5) typicality; adequacy; criterion, and (6) The first predominance; superiority. numerosity, that “the classis so numerous that requires of all members joinder Ark. R. Civ. P. The exact size of the impractical.” 23(a)(1). class of the class proposed members need not identity be class;instead, established to certify numerosity requirement BPS, Richardson, be common sense. See Inc. v. may by supported 834, 341 Ark. 20 S.W.3d 403 & (2000); HealthIns. Co. v. MegaLife 261, 330 Ark. Jacola, 954 S.W.2d 898 Inc. (1997); CheqnetSystems, Thus, v. 322 Ark. 911 S.W.2d 956 Montgomery, (1995). there is no rule for bright-line how classmembers are determining many meet the factor. required numerosity Life, Mega 954 S.W.2d 898. Suffice it to say numerosity “[w]here one, is a close the balance should question be struck in favor of a of finding of the trial numerosity court’s light later option Co., v. Williams decertify.” Ford Tractor& Fraley Equip. 322, 344, Evans (1999) v. U.S. & (citing Pipe Co., 696 F.2d Foundry (11th Cir. 1983); Foster BechtelPower 89 F.R.D. 624 (E.D. Corp., 1981)). case,

In the the trial court concluded that the present was met based requirement numerosity facts that (1) 50,000 Lenders has closed more than real estate transactions 2001; between 1997 and (2) evidence showed that Lenders not,” or “more routinely, often than a document1 charges transactions; case the issues raised in this in such (3) preparation in which Lenders in most of the closings would be present Chandler, namely the act (4) complained participated; fee, would typical of a the charging document-preparation These actions in other findings support Lenders’s closings. that the class met numerosity requirement. court’s conclusion B. ClassDefinition sufficiency In a related challenges argument, “All who out the trial court: the class definition set persons paid fee in trans- a document any Lenders Title Company that this definition Lenders asserts action after October 1997.” the trial court to and thus is too broad impermissibly requires determine each individual case in order to into the facts of inquire member. It also asserts that there is no is a class whether person members, feasible class way identifying administratively 50,000 review of more than that would a manual because require its Lenders relies on this files. To of its closing support position, *8 Ledbetter, v. 355 Ark. in State Farm Fire & Cas. Co. court’s holdings Co., 28, 129 S.W.3d 815 (2003), Kroger Ferguson 627, 590 Those cases are (2001). 37 S.W.3d distinguishable. 820-21, 28, 36, 815, Ledbetter, the

In 129 S.W.3d as those insureds of Defendant under Form classwas defined “[A]ll a claim or who have had an FP7955 who have damage property under said a claim involves damage policy unpaid property lawor with the added.) (Emphasis question Plaintiff[.]” fact of insurer, Farm, case, that it be the State would In that argued a has a “common whether or not policyholder impossible prove Ledbetter, fact” with unless each of the homes of law or question of the foundation class members is damage inspected potential Thus, an individual to have resulted from water leakage. alleged home would have been of each necessary policyholder’s inspection a the class. whether a was member of to determine policyholder the certification on the that the This court reversed class ground criteria for class definition no ascertaining class provided objective the trial court to delve into the and also required membership in order to determine who is a class member. merits underlying Thus, that the class definition was too broad this court concluded be determined because members could not potential imprecise the trial court’s criteria without necessitating by objective inquiry cause of action. into the merits of plaintiffs plaintiffs Kroger, were into the classbe defined as who misled persons proposed a store because of advertise- at Kroger double-coupon shopping that under such a ments from 1990 through Kroger argued definition, members of it would be virtually impossible identify This court that in order to be class. holding proposed agreed, a under certified as class action Rule 23: it class must definite so that description sufficiently [T]he feasiblefor the to determine whether a administratively court a individualis member particular class.Further- proposed more, defined, for a classto be of the class sufficiently identity membersmust be ascertainable referenceto criteria. objective Moore, Id. at 37 S.W.3d at 593 C. Moore’s (quoting Jeremy FederalPractice Bender 3d ed. 23.2(1) (Matthew Under the 1997)). § classdefinition could claim to have proposed by plaintiffs,anyone been induced to at to take of the Kroger double shop advantage criteria, i.e., records, and there would be no coupons, objective such claim. verify case,

In the trial court defined the classin a present as all objective way who Lenders a precise, persons paid fee in transaction after October document-preparation any criteria, 1997. The class in this case is identifiable from objective namely payment document-preparation closing contrast, transaction with Lenders. In class in proposed Kroger could have included who claimed to have been anyone induced to there to take advertisement. shop advantage double-coupon were, fact, There were no criteria to if objective verify persons Moreover, Ledbetter, members of the class. unlike that in the class definition here the mere goes beyond tracking language Rule 23 that the members share “common of law or question Ledbetter, fact” with Chandler. unlike Additionally, identity *9 the class members in this case can be ascertained without an into the of investigation merits each individual’s claim.

We are not that it persuaded by is not argument feasible for Lenders to have to administratively review manually 50,000 each of the more than to files the class closing identify Instead, members. we with Chandler that agree Lenders should not to be allowed defeat class certification on its by relying and record inadequate The fact that filing system. Lenders cannot discover such information of a button on a by push computer does not render the class identification less any administratively feasible. feasible does not mean Administratively convenient. it undoubtedly would succeed on this point, Lenders to

Were for of bad records the purpose businesses to other keep encourage We thus affirm on this class actions. point. avoiding and III. Predominance Superiority trial court’s is that the made Lenders The final argument of law on criteria superiority conclusions predominance mandate in court’s with this fail comply are inadequate on the trial court Lenders asserts that remand I. Lenders Particularly, law on in its conclusion of predominance. made no change conclusion that the trial court’s Lenders also asserts post-remand is law inadequate. superiority 339, 107 I, this court set out S.W.3d

In Lenders 353 law in their fact and conclusions of trial court’s findings were Those entirety. concerning predominance superiority in a single contained paragraph: in the Plaintiffs complaint The issues raised common a action is the the classand class throughout

would predominate raisedin this case. with which to address issues method superior toto, the order in this at 161. After Id. at S.W.3d reviewing held that it was insufficient and gave following examples court its insufficiency: the trial court found to questions order does not statewhat

The or explain fact to the class.Nor doestheorder why of law or Likewise, over issues. thecommonissueswould individual predominate how is a in thiscase the method superior doesnotstate classaction why theorder Rather, merely order adjudicating conclusoryfashion, theclaims. for and that complaintpredominate statesthat thecommonissuesraised the theseissues.It does not classactionis the method superior addressing is Lenders that classaction address the made argument the class members of will because superior identifying potential closing-transactionanalysis. a closing-transaction-by require on this added). Lenders relies highlighted language Id. (emphasis the current certification order also its support argument do not insufficient. We agree. I, 23 does not stated in Rule

As require rather, the trial court must conduct court to rigorous analysis; a mean an to enable us conduct undertake analysis enough issue. Lenders misconstrues review of the certification ingful *10 77 as a directive this court for the trial court to language foregoing answer this court. It was not our questions specific posed intention create list for the trial court laundry things Rather, order, we were as a consider. simply emphasizing whole, short, In short of of Rule 23.” Id. requirements “[fell] we view the as of how foregoing language merely setting examples the trial court’s order could have been made We sufficient. now turn to Lenders’s elements of arguments regarding predomi- nance and superiority.

1. Predominance The criterion of that “the predominance requires of law or fact common to members of the class questions over individual predominate mem any questions affecting only Inc., BPS, bers.” Ark. R. Civ. P. also 23(b). See 341 Ark.

S.W.3d 403. The for examination of this issue is starting point whether a common or law fact exists in the case all question so, class members. Id. If the next issue is whether over individual question Id. When decid predominates questions. whether common over ing other questions predominate questions members, individual this court affecting only does not merely number individual versus common claims. Id. compare Rather, this court if decides the issues all common to class issues, members over” the individual “predominate which can resolved the decertified of a bifurcated during Id. stage proceeding. Thus, the mere fact that individual issues defenses bemay raised of individual members cannot defeat regarding recovery class certification where there are common questions concerning the defendant’s that must be resolved for all alleged wrongdoing Cashers, class members. USA Check 76 S.W.3d 243. said, That this court has being recognized predominance is far more than the requirement demanding commonality require BPS, Inc., 403; ment. Baker v. Wyeth- Div., Labs. Ayerst (1999) S.W.2d 797 (citing Products, Windsor, Amchem Inc. v. 521 U.S. 591 (1997)). we start analyzing predominance, by determining

whether there are common of fact or law. The current questions certification order contains the six or of law following questions fact common class:

1. Does in of blanksin filling form pre-printed legal constitute practice of law?

78 Defendant of the violate practices

2. Do the admitted Trade Practices act? Deceptive disclose, degree with duty any Does the Defendant have 3. which of documents purport its role in preparation of specificity, have? may affect any rights party or otherwise convey legal cover fee routinely charged Does the document preparation or does it actually of documents non-legal only preparation of documents? legal for time in the spent preparation compensate are by by the Defendant covered provided 5. Which services fee, fees and by which are covered document preparation the closing by charges? are covered other which full- which time were attorneys employed 6. During periods the Defendant to oversee the time or part-time documents? legal court concluded that these common questions clearly

The trial the class. predominate throughout we light foregoing questions, its discretion in cannot trial court abused concluding say over individual issues. The that these common issues predominate second, first, and fourth ques common questions, particularly tions, threshold matters that must be are clearly preliminary, can be considered. Because decided before individual issues any issues, the fact that involve threshold these common questions certifi exist cannot be used to defeat class other individual issues this cation. thus affirm on criterion. We

2. Superiority Lenders is that The final criterion challenged “a action is which class finding superiority, requires and efficient methods for the fair to other available superior P. See also 23(b). Ark. R. Civ. controversy.” adjudication Cashers, Ark. 76 S.W.3d 243. This criterion Check 349 USA is the more efficient satisfied if class certification way handling it to both sides. Id. Where a cohesive the case and if is fair exists, can this court has held that real efficiency class manageable common, law fact are first had or be if questions predominating decided, for the trial of individual with cases then splintering issues, Cross, if Arkansas Blue S.W.3d necessary. 58; Cashers, 349 The smallness USA Check 76 S.W.3d 243. of the claims is a factor to be considered deciding superiority; however, it the sole basis a class. BNL may certifying Pearson, S.W.3d 838 (2000). Equity Corp. “the Another factor to consider is that without the class point unad- action numerous meritorious claims procedure, might go *12 at dressed.” Id. at 10 S.W.3d

The a trial court found that class action was not the only fair most and efficient to the issues raised way adjudicate Chandler, but In fair efficient so the likely only way. ruling, trial court focused on the that fact the standard document- Lenders to each class member was a charged by $50, mere that individual cases would not be “illustrating clearly feasible.” The trial court find: went on to economically cases, Even if it were somehow feasibleto maintain individual issues and the repeated litigation liability possibilities of inconsistent results in a caselike this one outweigh allegation that there would a variance in the on as each proof damage claimant. if the on Alternatively, liability, Defendant prevails issuewould be laid restat the case. conclusion this SeeSummons R.R., v. Missouri (1991). Pacific The Court further finds that trial on the common is questions manageable to numerous individual in preferable casesfiled as as nine different many circuits.

Thus, the trial court found that a classaction is the method to superior these issues because try individual claims are (1) for small amounts that are not feasible for classmembers to a class litigate individually; (2) issues; action would inconsistent results on prevent (3) class action is more fair to both the individual class members and to Lenders; and a class action is (4) and the manageable preferred way handle such claims. Lenders that trial court’s argues on findings supe First, are flawed.

riority Lenders asserts that the finding regarding the economical of a class action in this case is feasibility negated by a section Act, of the Arkansas Trade Practices which Deceptive is who provides successful a claim litigant under bringing Act recover fees. See may Ark. Code Ann. attorney’s 4-88-113 (f) § However, We do not 2001). with this assertion. (Repl. disagree fees, alone, we do not view as availability attorney’s standing the trial court’s negating The trial court’s analysis superiority. of the four that issue but one findings on this was finding of a class favor of the concluded superiority court weighed action. trial court’s that claims that the finding

Lenders also results lead to inconsistent actually weighs individual cases may asserts Lenders mistakenly class certification. On this point, against to are those the trial court referred that the inconsistent results that each of the individual’s claims. We from the differences in arising view, it from the as we think do not with this apparent agree the trial court results envisioned by context the inconsistent cases to be arise the individual having are those that would from courts, different this juries. tried in different judges its on the the trial court’s conclusion finding supports respect, criterion superiority. action causes of asserted by Finally, argues Chandler, the Arkansas Trade violation namely Deceptive are for class actions

Practices Act and negligence, proper on each individual because each claim will turn what necessarily class believed transactions. closing member was told or during *13 Chandler cannot It that the conduct of by give asserts complained a class member rise to a cause of action for unless damages the that he or she would have objected demonstrates to factfinder to documents and for the services of its legal opted disclosed that it was not an if Lenders’s had attorney, agents In this to such documents. respect, complete legal permitted that is in the mind of the individual. Lenders the argues injury Baker, its Lenders relies on To support argument, wherein this court concluded that to a classaction court did not abuse discretion refusing certify its the individual issues that where case numerous “presented] [went] conduct, causation, to heart of the defendants’ injury, the as each that the defendants’ to will liability such plaintiff damages, Id. be at 992 have to resolved on basis.” case-by-case on decision S.W.2d at 801. Lenders also relies the Circuit’s Eighth cert, Bank, F.3d Cir.), Federal 953 (8th Glover Standard denied,537 the court reversed U.S. wherein (2002), appellate the of certification in an action order brought by mortgage on the fees the lender to broker borrowers to recover paid by fees. Circuit were referral The they illegal Eighth ground statements concluded that the was the by issue governed policy issued the Urban Development by Department Housing basis,1 determination on a which (HUD), case-by-case required such, that, as a class action was not appropriate. the certifi Neither these cases reversal of requires cation order in this case. The six of law or fact questions trial court found to be common to all of the class members may determined without a of each into merits case-by-case analysis individual’s For claims. first and third common example, whether the in of standardized questions, concerning filling legal so, and, forms constitutes of law if whether Lenders practice owed a to disclose that such were documents duty prepared by are issues of law that do non-lawyers, depend upon circumstances of an individual’s case. particular Similarly, fourth whether the question, regarding document-preparation for time routinelycharged compensates spent preparing documents, be answered without to the legal may resort having facts of each individual case. The fact that particular there bemay individual issues does not defeat the trial court’s regarding damages that a class action is finding superior.method addressing threshold issues that are predominant, the entire class. We thus affirm trial court’s ruling superiority. J.,

Thornton, dissents. For the reasons ar- Thornton, dissenting. Ju ce,ce, Ray sti sti in AmericanAbstract& Title Co. v. my Rice, 186 S.W.3d 705 (2004), I dissent. respectfully I would conclude that the trial Specifically, court lacked subject- matter jurisdiction consider claims raised in com- appellee’s because such issues stem from plaint unauthorized allegations law, and all such practice matters must be considered our Committee on the Unauthorized Practice of Law.

I dissent. respectfully *14 1 HUD two-pronged established a determining test for whether fees to a paid mortgage illegal broker were referral fees. The test a determination in necessarily required (1) goods, each individual case toas whether were facilities, services actually provided (2) and whether the was related to the compensation value paid; compensation reasonably goods, or services facilities, provided.

Case Details

Case Name: Lenders Title Co. v. Chandler
Court Name: Supreme Court of Arkansas
Date Published: Jun 17, 2004
Citation: 186 S.W.3d 697
Docket Number: 04-41
Court Abbreviation: Ark.
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