Lehman Bros. Inc. v. CERTIFIED REPORTINGLehman Bros. Inc. v. CERTIFIED REPORTING
MEMORANDUM OPINION AND ORDER
Defendants are investors 1 who originally sought to arbitrate before the New York Stock Exchange (“NYSE”) their claims against plaintiff Lehman Brothers. Investors alleged in their arbitration Statement of Claim (“Arbitration Claim”) that Lehman disseminated false and misleading information inducing them to purchase grossly overvalued stock. In response, Lehman brought this action in federal district court. Lehman’s complaint requests preliminary and permanent 2 injunctive relief barring Investors from arbitrating certain of their claims, namely those involving stock that Investors bought from other brokerage firms. Lehman seeks a declaratory judgment to the same effect.
The parties have now filed cross-motions for summary judgment. They submitted a joint statement of facts, stipulating that no genuine issue of material fact prevents this Court from rendering judgment as a matter of law.
Lehman and Investors also agree that the legal standard governing arbitrability in this ease is NYSE Arbitration Rule 600(a), which provides:
Any dispute, claim, or controversy between a customer or a non-member and a member ... arising in connection with the business of such member ... shall be arbitrated under the Constitution and Rules of the New York Stock Exchange, Inc. as provided by any duly executed and enforceable written agreement or upon the demand of a customer or non-member.
2 N.Y.S.E. Guide (CCH) ¶2600 (Nov. 1995). Lehman acknowledges that it is a member of the NYSE. Joint Statement Pursuant to Local General Rule 12(M)(3)(“Jt.St.”) ¶A.1. In dispute is whether' Investors are “customer[s] or non-member[s],” and whether Investors’ claims arose in connection with Lehman’s business. Resolving those issues requires this Court to decide whether Rule 600(a) permits arbitration when the parties lack a direct transactional relationship. For the reasons discussed below, the Court finds that it does. 3
RELEVANT FACTS
To determine arbitrability, a court must look to “whether the party seeking arbitration has made a claim which on its face is governed by the contract.”
Merrill Lynch, Pierce, Fenner & Smith, Inc. v. Hovey,
Investors allege in their Arbitration Claim that they purchased stock in Great American Communications Company (“GACC”) based on the misrepresentations of Lehman and Mr. Paul Warehall, then a Lehman Chicago office employee. Compl., Ex. A, at 1. GACC was the product of a 1987 merger that left it mired in debt. In 1989, GACC sought to reduce its indebtedness by hiring Lehman to market and sell its stock. Id. ¶¶3-4. Lehman became GACC’s primary market maker. Id. ¶ 15.
Shortly after GACC retained Lehman, the firm allegedly began to engage in conduct designed to artificially support and manipulate the stock price. Id. ¶¶ 5, 15. Lehman misrepresented to Investors GACC’s financial fitness, performance, and prospects, selling the stock at inflated prices. Through the head of its over-the-counter trading department, Lehman presented over-enthusiastic recommendations to its brokers and implemented a broker incentive program to facilitate quick stock sales. Id. ¶¶ 6, 10, 15. The firm also allegedly directed one of its employees, Paul Warehall, to solicit Investors to buy GACC stock using a sales script containing false and misleading statements. Ware-hall misrepresented to Investors both the stock’s value and its investment risk, claiming that GACC was and would remain profitable. Id. ¶¶ 13,18.
From 1989 to 1991, Investors purchased GACC stock based on these alleged misstatements. Id. ¶¶ 42-59. While some Investors bought the stock directly from Lehman, all executed at least one GACC transaction through other brokerage firms. Id.
The GACC stock turned out to be a poor investment. Its market price plummeted from $12 per share to $0.40 per share in the span of three years. Id. ¶¶ 14, 27. When GACC’s market price dipped to $3.00 per share, Lehman allegedly continued to recommend the stock and support its price by falsely stating that the share price would skyrocket when institutional short sellers were forced to “cover their positions.” Id. ¶ 19. This, however, never occurred, and by the second quarter of 1992, GACC was trading for just $0.40 per share. Id. ¶ 27.
These allegations are the genesis of several causes of action: (1) breach of fiduciary duty; (2) breach of the implied covenant of good faith and fair dealing; (3) common law
All Investors claim that they bought GACC stock in reliance on Lehman and WarehaU’s misrepresentations. But not every GACC purchase was executed through Lehman’s brokerage office. See Jt. St. ¶¶ 12-21. Lehman challenges arbitration only as to the claims based on transactions with other brokers. Compl. ¶ 1.
DISCUSSION
Resolving arbitrability is a matter entrusted to the courts.
AT & T Tech., Inc. v. Communications Workers,
I. The Parties Have an Arbitration Agreement
At first blush, it appears that Investors have no agreement with Lehman at all in relation to their stock purchases from other firms. And absent this privity, it would seem that the requisite contract to arbitrate is missing. But the New York Stock Exchange provides those who have disputes with its members an alternative route to arbitration: the NYSE Constitution and Arbitration Rules. NYSE Arbitration Rule 600(a), in particular, calls for arbitration simply “upon the demand” of a customer or NYSE non-member.I. ***
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The Rule does not contemplate a contract as a precondition to arbitration because the rule supplies the contract.
Spear, Leeds,
Lehman stipulated in the parties’ joint fact statement that it is a NYSE member. Jt. St. ¶ A.l. When it became a member, Lehman pledged to obey the Exchange’s Constitution and Rules, including the Rule 600(a) procedures for resolving disputes.
See Coenen,
That exchange rules create an enforceable arbitration contract has been made clear by the Second and Seventh Circuits. In
Spear, Leeds & Kellogg v. Central Life Assurance Co.,
The reasoning in these cases furthers the purposes behind the 1934 Securities Exchange Act.' The Act bestowed upon exchanges not only the privilege of self-governance, but also the responsibility for curbing member abuses.
Spear, Leeds,
With these principles in mind, the Court finds that Lehman and Investors have agreed to arbitrate disputes falling within the purview of NYSE Arbitration Rule 600(a).
II. The Rule Covers This Dispute
Having found an agreement to arbitrate embodied in Rule 600(a), we move on to the next step of the analysis: does the scope of the agreement embrace this particular dispute? Several general principles assist courts in discerning the reach of an arbitration agreement. First, with the passage of the Federal Arbitration Act,
Rule 600(a) provides that any dispute “between a customer or a non-member and a member ... arising in connection with the business of such member” shall be arbitrated on demand. The parties agree that at issue is the breadth of the terms “customer or nonmember” and the phrase “arising in connection with the business” of a member.
First, Lehman argues that for a claim to arise in connection with its business, it must be the outgrowth of a specific transaction. Lehman would have Rule 600(a) apply only to stock purchases made directly through a Lehman broker. Since Investors'did not buy the GACC stock from Lehman, the firm contends, they fail this requirement. Investors, on the other hand, argue that the “arising in connection with the business” clause encompasses all aspects of Lehman’s exchange-related business, such as market making, disseminating securities information, and making investment recommendations.
Second, Lehman maintains that Investors were not its customers because they elected to purchase the GACC stock from other firms. Again, Lehman wishes to superimpose a purehase-and-sale requirement on the term “customer.” Investors reply that they did not need to have accounts with Lehman in order to qualify as customers. It is enough that they relied on the false and misleading advice of Lehman and its employees.
Third, according to Lehman, Investors are not “non-members.” As used in Rule 600(a),
Addressing these arguments in turn, and considering federal arbitration policy, the Court undertakes the task of deciding whether Investors’ claims fall within the scope of Rule 600(a).
A. Investors’ Claims Arose out of Lehman’s Business
The phrase “arising in connection •with the business” of a member-broker has consistently been interpreted to mean the member’s exchange-related business.
See, e.g., Spear, Leeds,
For example, in
Spear, Leeds,
the insurer’s claims against the firm were held to be exchange-related because they “implicated” matters “concerning” the NYSE.
Spear, Leeds,
While a plaintiff might not have known the specific parties that would be harmed by its violation of Exchange rules, it should reasonably have expected that a failure to obey NYSE rules would lead a party aggrieved by its conduct to seek arbitration of a claim arising from it.
Id. at 30.
Like the insurers in Spear, Leeds, Investors claim Lehman violated numerous NYSE provisions. The NYSE expressly prohibits any member from communicating to the public: (1) any false or misleading statement; (2) promises of specific results, exaggerated or unwarranted claims; (3) opinions not supported by a reasonable basis; and (4) projections not clearly labeled as forecasts. 2 N.Y.S.E. Guide (CCH) ¶2472 (Jan. 1995). Investors’ allegations that Lehman misrepresented GACC’s financial fitness, performance, and prospects clearly implicate the Rule’s proscriptions.
In addition, NYSE Rule 342 requires its members to supervise and control the business-related activities of its employees, and to ensure employee compliance with the securities laws. 2 N.Y.S.E. Guide (CCH) ¶ 2342 (Nov. 1993). By charging that Lehman employees Paul Warehall and the head of Lehman’s OTC trading department misrepresented the viability of GACC stock and participated in a scheme to inflate and manipulate its price, Investors assail Lehman’s supervisory practices.
Accordingly, the Court finds the instant dispute to be exchange-related. Regardless of whether Lehman could anticipate that Investors would use the allegedly false and misleading information it disseminated to buy stock from non-Lehman brokers, the firm should reasonably expect to be held accountable in arbitration for violating the Exchange rules that it pledged to uphold.
In support of its argument that Rule 600(a) requires a transaction with an NYSE member, Lehman relies heavily on the now-reversed district court decision in
Spear, Leeds
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As explained above, the Second Circuit soundly rejected the lower court’s transactional relationship requirement.
Spear, Leeds,
Lehman secondarily turns to the decision in
Paine, Webber,
taking comfort in its language emphasizing the need to uphold the parties’ reasonable expectations. But that case does not impose a transactional prerequisite for arbitration. The opinion merely
Even assuming that disputes which, as here, involve claims of
member
misconduct must be exchange-related, Lehman’s alleged actions with respect to GACC stock easily meet the test. As Investors allege, Lehman is involved in more than simply selling stock. It is in the business of making investment recommendations, soliciting customers, and supervising its employees. Rule 600(a) does not limit arbitrable disputes to particular facets of member business, nor does it mention any need for a transactional relationship. Interpreting the Rule to allow arbitration of exchange-related claims not only comports with members’ reasonable expectations, but also facilitates the NYSE’s of self-governance and furthers the strong presumption in favor of arbitration.
Spear, Leeds,
This Court therefore holds that under Rule 600(a), “arising in connection with the business of [a] member” refers to all aspects of a member’s exchange-related activities. It finds that Investors’ claims satisfy this standard.
B. Investors Qualify as Customers or Non-Members
The second source of conflict regarding the scope of the arbitration agreement is whether Investors are “customer[s] or nonmember[s]” who can trigger Rule 600(a)’s arbitration provisions. The Court finds that under the definition of either term, Investors have standing to compel arbitration.
1. Investors are Non-Members
Lehman misguidedly spends time trying to give the word “non-member” a technical meaning that is unwarranted. The firm vigorously argues that “non-member” does not mean all persons or entities outside the NYSE. Rather, it asserts that the term refers only to brokers or dealers who are not NYSE members.
To defend this interpretation, Lehman cites
Farrand v. Lutheran Brotherhood,
Farrand is not on point. Its interpretation of entirely different language promulgated by an entirely different exchange is of little use in construing NYSE Rules.
More telling is the fact that all the courts interpreting the NYSE arbitration provisions in Rule 600(a) have refused to limit the term “non-member” to brokers or dealers. These decisions reject Lehman’s restrictive interpretation1 *****
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in favor of a common-sense approach to Rule 600(a)’s language. For example, in
Spear, Leeds,
insurance companies were deemed nonmembers.
Lehman is wrong. Rule 629(i) has nothing to do with non-member claims, and therefore sheds no light on the definition of “nonmember” in Rule 600(a). While Rule 629(i) does state that customer claims are, logically, those brought by customers, industry claims are defined as those submitted by a NYSE “member, allied member, registered representative, member firm or member corporation against a public customer or other nonmember.” 2 N.Y.S.E. Guide (CCH) ¶2629 (emphasis added). The word “industry” in Rule 629(i) thus refers to the fact an industry entity or person, specifically a NYSE member, initiated the action. Consistent with its duty to protect investors, the NYSE could very well have determined that it should be easier, i.e., less expensive, for customers than for NYSE members to compel arbitration.
Finally, even if this Court were to find the word “non-member” ambiguous, the Supreme Court requires all doubts, including those concerning contract language, to be resolved in favor of arbitration.
Moses H. Cone,
2. Alternatively, Investors Are Customers
Nor can the Court positively conclude that Investors are not customers. Neither the NYSE nor the courts have defined “customer” as used in Rule 600(a). And the term’s lay usage is not decisive. Dictionaries differ on its scope; while the American Heritage Dictionary broadly includes within customer “[a] person with whom one must deal,” Webster’s confines the term to “one that purchases usu[ally,] systematically or frequently a commodity or service” or “one that is a patron.” The American Heritage Dictionary 357 (2d College ed. 1982); Webster’s New Collegiate Dictionary 280-81 (1973). Still, the ordinary use of the word “customer” contemplates, for example, the person who spends time browsing in a department store, but decides not to buy.
Lehman, however, contends that under Rule 600(a), a person is a customer only with respect to the firm that sold the person the security. Because Investors did not purchase the GACC stock from Lehman, the firm argues that they are not its customers.
Lehman cites
Wheat, First Sec., Inc. v. Green,
Defining customers to include not only those who executed purchases with member firms, but also those who maintained a less formal business relationship at the time of the alleged misconduct, furthers NYSE policy and recognizes market reality. The Seventh Circuit noted in
Carlson v. Bear, Stearns, & Co.,
CONCLUSION
The Court finds as follows: first, the -parties have agreed to arbitrate under NYSE Arbitration Rule 600(a); second, Investors’ claims are within the scope of the Rule. Having met both prongs of the arbitrability test, Investors are entitled to pursue their claims before the NYSE’s arbitral body. Investors’ cross-motion for summary judgment is therefore granted. Because Investors may arbitrate their claims against Lehman, Lehman’s request for a permanent injunction and declaratory judgment to the contrary is denied. For the same reason, Lehman’s cross-motion for summary judgment is denied.
The Clerk of the Court is hereby directed to enter final judgment in favor of all defendants and against the plaintiff.
Notes
. The defendant investors are: 1) Certified Reporting Company; 2) James K. Arthur; 3) Aquarius Travel Agency, Inc.; 4) John J. Henely, Ltd.; 5) John J. Henely, Ltd. Profit Sharing and Pension Plan; 6) Fred and Louise Parker; 7) Leonard S. Bird; and 8) Jacob and Donna Ivezich. The defendants are referred to collectively in this opinion as "Investors.”
. Lehman no longer seeks a preliminary injunction; its Motion for Summary Judgment asks only for permanent injunctive relief.
. Because the Court finds that Rule 600(a) requires the parties to arbitrate the instant dispute, it does not address the applicability of arbitration provisions in the Client Agreements that some Investors executed with Lehman.
See Spear, Leeds & Kellogg v. Central Life Ass. Co.,
. It goes without saying, however, that the Court’s reliance on Investors’ allegations to resolve the arbitration issue does not reflect an assessment of their merits.
. Similarly, the NYSE Constitution states that “any controversy between a member ... and any other person arising out of the business of such member ... shall at the instance of any such party be submitted for arbitration.” NYSE Const, art. XI, § 1 (emphasis supplied).
. To be fair, the lower court’s decision was not reversed until Lehman had completed its portion of the briefing. Nonetheless, since the appellate court handed down its ruling in May, neither party has brought this authoritative decision to the Court's attention.
. Lehman's citation to
Gold v. SEC,