Lead Opinion
¶ 1 Before suing the state or its subdivisions, a person generally must file a notice of claim with the prospective defendant in compliance with Arizona Revised Statutes (“A.R.S.”) section 12-821.01(A) (2003). We hold that proof of mailing a notice of claim may create a material issue of fact as to its filing even though the State denies receiving the notice.
I.
¶2 James Lee’s car crashed through a highway guardrail; the accident seriously injured Lee and resulted in the death of three passengers. Lee and representatives of the passengers (collectively “Lee”) filed a complaint against the State, alleging negligent design, construction, and maintenance of the roadway and guardrail. The State moved to dismiss the complaint, claiming it never received a notice of claim as required by A.R.S. § 12-821.01(A).
¶ 3 In response, Lee submitted a “proof of service” signed under penalty of perjury by a staff member of his attorney’s firm, attesting that the notice had been sent to the attorney general via regular United States mail more than a week before the statutory deadline for its receipt. See A.R.S. § 12-821.01(A) (requiring filing of claim “within one hundred eighty days after the cause of action accrues”). The superior court granted the State’s motion and dismissed Lee’s claim.
¶ 4 The court of appeals affirmed, reasoning that the statute required Lee to show that the notice actually arrived at the attorney genеral’s office without relying on the common law rule that a letter properly mailed is presumed to reach its destination. Lee v. State,
II.
A.
¶ 6 Arizona law requires that “[pjersons who have claims against a public entity ... shall file claims with the person or persons authorized to accept service for the public entity ... as set forth in the Arizona rules of civil procedure.” A.R.S. § 12-821.01(A). If a claimant fails to file the notice of claim as required, the claim is barred. Id.
¶7 Both Lee and the State agree that “file” means actual delivery of the notice of claim to a person authorized to accept service. Both also agree that Lee was free to use regular mail to accomplish the filing. The dispute turns on the proof required to show that a filing occurred when the State denies receiving the notice of claim. The State argues that if it denies receipt and the claimant lacks contrary evidence other than proof of mailing, the claim must be dismissed under A.R.S. § 12-821.01(A). We disagree.
¶ 8 We have long recognized what is best termed a “mail delivery rule.” This common law rule has two components: one a presumption, and one a rale regarding the sufficiency of evidence. Under the mail delivery rale, there is a presumption that a “letter properly addressed, stamped and deposited in the United States mail will reach the addressee.” State v. Mays,
¶ 9 The State argues that the mail delivery rule has no effect here because A.R.S. § 12-821.01(A) requires that a claimant “file” the notice of claim. This language, the State contends, means that Lee must present direct evidence that the notice was timely delivered, for instance, by presenting evidence of the receipt of a claim sent by certified mail or of physical delivery by the claimant or a courier. In other words, the State interprets “file” as implicitly limiting the type of рroof that will suffice to show delivery of the notice.
¶ 10 By their terms, however, neither the word “file” nor the statute as a whole speaks to the proof required to show delivery. The State would have us read into the word “file” not only the requirement of actual delivery, but also an abrogation of the long-held understanding that mail properly sent will reach its destination. Such an interpretation goes against our prior conception of the mail delivery rule. In Andrews, we noted that the presumption would apply even though we interpreted the lease-option contract at issue to require “actual receipt ... of [the lessee’s] written exercise of the option.”
¶ 11 Indeed, the State’s interpretation ignores the logic underlying the mail delivery rale. The rule is not a legal fiction; it reflects the commonly recognized fact that the mail almost always works. Thus, although a denial of receipt rebuts the legal presumption that a piece of mail was received, a factfinder may still infer from the fact of mailing that the mail did reach its destination. That is, even absent any presumption of receipt, mailing remains probafive
¶ 12 The legislature could have specified what sort of delivery constitutes a filing, or restricted the evidence relevant to showing something was filed, but it did not. New York law, for example, requires many claims to “be filed with the clerk ... and ... served upon the attorney general ... either personally or by certified mail, return receipt requested.” N.Y. Ct. Cl. Act § ll(a)(i) (McKinney Supp.2008). In New York, regular mail is therefore an insufficient method of filing a claim against the state and is not evidence that something was filed. See Philippe v. State,
¶ 13 The dissent argues that the statute precludes Lee from relying on proof of mailing because it requires a claimant to “file ... as set forth in the Arizona rules of civil procedure.” A.R.S. § 12-821.01(A). Dissent ¶¶ 26-28. The dissent’s reading of the statute omits critical language. Claimants must “file claims with the person or persons authorized to accept service for the public entity or public employee as set forth in the Arizona rules of civil procedure.” Id. (emphasis added). Arizona Rules of Civil Procedure 4.1(h)-(j) clearly “set forth” the “person or persons authorized to accept service” for various public entities. By contrast, nothing in the rules defines how filing must occur. The rules do not prohibit mail as a form of filing nor do they indicate that mailing, though probative, is inadmissible to prove filing. We agree with the dissent that to successfully file requires receipt, but we decline to interpret “file” to forbid a claimant from proving a contested filing by pointing to the fact of mailing.
¶ 14 The dissent believes that the reference to the rules of procedure “mandates that we treat the filing requirement under the notice of claims statute in the same manner as we and other jurisdictions have consistently treated filing with a court.” Dissent ¶ 32. The dissent then points to several cases that refuse to “apply the mailbox rule to the filing of a document with the clerk of court.” Id. These cases, however, are inapposite because of the differencеs between a court clerk and a party to the litigation.
¶ 15 Lee’s position with respect to the State is not “identical to that of a civil litigant filing a document with the clerk of court.” Dissent ¶34. The clerk of the superior court, for example, is a constitutionally authorized officer of a neutral body, one who is statutorily required to “take charge of and safely keep ... all books, papers and records which may be filed.” A.R.S. § 12-282(A) (2003 & Supp.2007); Ariz. Const, art. 6, § 23. There is no similar position in the attorney general’s office or in many of the local-level public offices that accept notices of claim.
¶ 16 A government office’s inability to locate a notice of claim may indicate it wаs never received, but it may also indicate that it was received and later misplaced. Which conclusion is more plausible in any given case will depend on the circumstances of the initial mailing and the intended recipient’s procedures, if any, for recording the receipt of mail.
¶ 17 The notice of claims statute directs claimants to file with a potential defendant. We do not think that the statute (either as drafted or as elided by the dissent) requires a court to treat a defendant’s denial of receipt as dispositive, just as we do not treat the plaintiffs proof of mailing as conclusively establishing that the filing did occur when receipt is denied. This is the sort of factual dispute aрpropriate for resolution by a fact-finder.
¶ 18 There is some force to the State’s policy arguments but we are not convinced they are embrаced in A.R.S. § 12-821.01(A). We agree that the statutory intent can be served only if the State receives the notice of claim, but absent a clearer legislative directive than the word “file,” we will not deprive Lee of the benefit of the mail delivery rule, a “traditional means of weighing evidence in order to determine whether receipt occurred.” Barnett v. Okeechobee Hosp.,
¶ 19 We hold that a filing under A.R.S. § 12-821.01(A) may be accomplished through the regular mail, and proof of mailing is evidence that the governmental entity actually received the notice. The implications of our holding are straightforward. If a claimant presents proof of proper mailing — timely sent, correctly аddressed, and postage paid — and the public entity denies receipt, it is for the factfinder to determine if the claim was in fact received within the statutoiy deadline. If the claim was so received, and otherwise satisfies the statutory requirements, then the claimant may pursue the case on the merits. In contrast, despite facts from which a reasonable factfinder could conclude the notice of claim did reach the public entity, the dissent would extinguish the claim based merely on a defendant’s testimony that it has no record of receipt.
B.
¶20 Because we conclude that proof of mailing is evidence that the State received Lee’s notice of claim, we must. detеrmine whether the trial court properly dismissed Lee’s lawsuit. We treat the State’s motion to dismiss as one for summary judgment because the parties presented material outside the pleadings. Ariz. R. Civ. P. 12(b). Judgment for the State is therefore appropriate only if there are no genuine issues of material fact and, with all reasonable inferences drawn in favor of Lee, a reasonable factfinder could agree only with the State’s position. Ariz. R. Civ. P. 56(c); see Orme Sch. v. Reeves,
¶21 The State supported its motion by submitting an affidavit from an employee of the attorney general’s office who avowed that she searched the office’s record of notices received and found none from Lee. Lee, in turn, provided a “proof of service” signed under penalty of perjury and created on the day the notice was purportedly mailed, indicating that Lee’s attorney sent the notice, postage prepaid, to the attorney general well before the deadline for its receipt.
¶ 22 Applying the mail delivery rule as outlined in Andrews v. Blake, a reasonable factfinder could reject the State’s contention that a notice was never filed. After Lee presented proof sufficient to establish the mailing of the notice of claim, the State’s denial of receipt rebutted the otherwise conclusive presumption of delivery, but did not conclusively establish non-receipt. Rather, Lee’s proof of mailing and the State’s denial of receipt created a material issue of fact.
III.
¶ 23 For the foregoing reasons, we reverse the judgment of the superior court, vacate the opinion of the court of appeals, and remand to the superior court for proceedings not inconsistent with this opinion.
Notes
. The State encourages claimants to mail their notices: the attorney general’s standard notice of claim form instructs claimants to mail the form to the attorney general.
. We decline to address whether a plaintiff's compliance with the requirements of A.R.S. § 12-821.01(A) regarding timely delivery of the notice of claim is an issue for the court or for the jury because the parties did not contest this issue below. Compare Bonner v. Minico, Inc.,
Dissenting Opinion
dissenting:
¶24 I respectfully dissent. The majority holds that a claimant’s assertion that he timely mailed a claim against the state is sufficient, if accepted by a trier of fact, to establish that the claimant complied with the filing requirement of A.R.S. § 12-821.01.A, even if the claimant provides no evidence to counter the state’s assertion that it did not receive the claim. In my view, that holding fails to give effect to the language and purрose of the statute, extends the application of the mailbox rule far beyond its prior use in Arizona, and adopts an approach overwhelmingly rejected by other jurisdictions applying comparable notice of claim statutes. I would conclude that the filing requirement of § 12-821.01. A precludes use of the mailbox rule and that evidence of mailing alone, therefore, neither satisfies the statute’s filing requirement nor creates a material issue of fact.
I.
A.
¶ 25 The legislature directs the manner in which a claimant may bring suit against the state. Ariz. Const, art. 4, pt. 2, § 18; see State v. Barnum,
Persons who have claims against a public entity or a public employee shall file claims with the person or persons authorized to accept service for the public entity or public employee as set forth in the Arizona mies of civil procedure —
A.R.S. § 12-821.01.A (emphasis added). Unless a claimant strictly complies with the statute’s filing requirement, a claim against the state is statutorily barred. Id.; Deer Valley Unified Sch. Dist. No. 97 v. Houser,
¶ 26 The majority justifies its expansive interpretation of the statute’s filing requirement and the mailbox rule by noting that the legislature could have restricted the meaning of “file” but did not. Op. ¶ 12. But the legislature did clearly restrict the definition of “file.” It did so by requiring that a claimant file his notice of claim “as set forth in the Arizona rules of civil procedure.”
¶ 27 The meaning of “file” within the rules of civil procedure is neither obscure nor open to question. Traditionally, “file” requires actual delivery and receipt of а claim. See Houston v. Lack,
¶ 28 The mailbox rule simply does not apply to determine whether a document was “filed.” As far as I can determine, Arizona has never applied the mailbox rule to extend the time for filing a document used to initiate a civil proceeding and has never regarded a mailing affidavit as evidence sufficient to establish actual delivery and receipt. None of the authorities relied upon by the majority even suggest that the mailbox rule applies to a claim “filed” in accord with the rules of civil procedure. Rather, the cases the majority cites apply the mailbox rule to establish a party’s receipt of various documents. See Rosenthal v. Walker,
¶29 Courts most frequently consider the relationship between mailing and filing when documents are mailed within the time permitted for filing, but are received after the deadline for filing has passed. In such cases, Arizona courts have consistently rejected the suggestion that mailing a document within the requisite time limit constitutes timely filing. In 1928, for example, this Court refused to set aside a default judgment in Garden Development Company v. Carlow,
¶ 30 The court of appeals has also held that mailing within a time limit does not satisfy a timely filing requirement. In Todd v. Todd, the appellant mailed a notice of appeal, which the clerk’s office stamped as having been filed one day late.
¶ 31 In an analogous case, Smith v. Industrial Commission, the court of appeals refused to interpret a workers’ compensation statute as equating mailing with applying for a petition for a writ of certiorari.
¶ 32 Other jurisdictions also have repeatedly refused to apply the mailbox rule to the filing of a document with the clerk of court. See Raymond v. Ameritech Corp., 442
¶ 33 Until today’s decision, the sole exception to the formal filing requirement involved the “prisoner mailbox rule,” recognized by the United States Supreme Court in 1988. See Houston,
¶ 34 I see no justification for expanding the pro se inmate exception to claimants under A.R.S. § 12-821.01.A. The situation of an ordinary claimant submitting a notice of claim to the state is identical to that of a civil litigant filing a document with the clerk of court. Ensuring that the state receives a notice of claim is an easy task. Like a civil litigant, a claimant can personally deliver the claim, send the claim via certified mail, or contact the state to verify receipt of the claim. Although a сlaimant is free to choose to send a claim by regular mail, that choice does not excuse the failure of the claimant or his attorney to ascertain whether the state received the claim. Given the plain language of the statute, it is not for this Court to excuse a claimant or his lawyer from complying with the statutory requirements.
B.
¶ 35 The majority’s approach not only fails to follow the clear language of the statute by
¶ 36 If a notice of claim is not filed with the state, the state has no opportunity to investigate or assess the claim’s validity and no ability to engage in financial planning and budgeting. In stark contrast to the ease with which a claimant can ensure the proper filing of a notice of claim, the state, absent actual recеipt of a claim, has no ability at all to carry out its duty to evaluate a claim against it. The Court should avoid a statutory construction that prevents or makes unlikely carrying out the statute’s purpose.
¶ 37 The majority’s conclusion that a claimant can potentially satisfy the filing requirements with mere proof of mailing also is inconsistent with this Court’s insistence that claimants strictly comply with the notice of claim statute. In Falcon, the claimant delivered a notice of claim to one member of the county board of supervisors, rather than to the chief executive officer of the board. Id. at 526 ¶ 2,
¶38 Similarly, in Houser, we held that § 12-821.01.A barred a properly filed notice of claim because the notice did not include a specific settlement amount, as required by the statute.
¶39 Rather than follow the approach of Falcon and Houser, which require strict compliance with the notice of claim statute, the majority’s opinion rather inexplicably allows far less than strict compliance with the filing requirement itself, the initial and most indispensable requirement within the notice of claim statute.
C.
¶40 The majority’s approach not only seems inconsistent with the language and purpose of Arizona’s statute, but also departs from the nearly unanimous approach taken by other jurisdictions interpreting analogous notice of claim statutes. Under the Federal Tort Claims Act (FTCA), for example, a claimant with a cause of action against the United States must have first “presented” the claim to the appropriate federal agency. 28 U.S.C. § 2675(a) (2006). Numerous courts have concluded that the “present” requirement is inconsistent with the mailbox rule. In Vacek v. United States Postal Service, the Ninth Circuit rejected a claimant’s argument that the common law mailbox rule creates a presumption that the government received a claim under the FTCA.
¶ 41 Other jurisdictions, including the Seventh and Eighth Circuits, have also held that mailing alone does not satisfy the FTCA’s requirement that the claim be “presented” to the appropriate governmental agency. See Bellecourt v. United States,
¶ 42 The majority’s use of language from Barnett v. Okeechobee Hospital provides little support for its conclusion. See Op. ¶ 18. In addition to the fact that the Barnett decision reflects a distinctly minority view, it is factually dissimilar to the present case. See
¶ 43 The result in this case should be dictated by the language of A.R.S. § 12-821.01.A, which requires that notice of claims be “filed” with the appropriate state agency pursuant to the rules of civil procedure. I would hold, in keeping with the statutory language and in company with other jurisdictions, that the filing requirement cannot be subject to the common law mailbox rule.
D.
¶44 Finally, the practical import of the majority’s holding is unclear: Because the majority ventures into new territory, its opinion leaves unanswered several critical questions, including who determines whether a notice was “filed” and how this determination is made.
¶45 Under the majority’s resolution, the trial judge will face those questions on rеmand and must choose among several approaches. On the one hand, the judge might treat the issue whether Lee “filed” his claim as a preliminary fact question, similar to a jurisdictional issue, or as a matter in abatement. If either of those approaches is adopted, the question of whether Lee filed the claim presumably is a question for the judge to resolve. See Ritza v. Int’l Longshoremen’s & Warehousemen’s Union,
¶ 46 On the other hand, Lee may argue on remand that Pritchard v. State,
¶ 47 Even if Pritchard can be interpreted as requiring that a jury decide whether a claim was “filed” under § 12-821.01.A, the question remains as to how a jury makes this determination. If a jury should decide that question in a separate proceeding before a trial on the merits of the claim commences, we will have encouraged satellite litigation to decide the issue. Or the majority opinion may anticipate a bifurcated trial in which the jury first decides receipt, and if receipt is found, then decides recovery. That approach will, in those instances in which the jury decides no claim was filed, subject the parties to unnecessary expense and delay.
II.
¶48 The language of Arizona’s notice of claim statute is clear: A claim must be “filed” as set forth in the Arizona Rules of Civil Procedure. Arizona, in company with the overwhelming majority of jurisdictions, has never applied the mailbox rule to initial civil filing requirements. Particularly in view of this Court’s insistence that a claimant strictly comply with the requirements of § 12-821.01.A, we should reject the invitation to expand the mailbox rule. The trial court correctly dismissed this action for failure to comply with the statute.
. The majority opinion argues that this interpretation misreads the statute because the phrase "as set forth in the Arizona rules of civil procedure” must apply only to the phrase "person or persons authorized to accept service for the public entity” and not to the term "filing.” Op. ¶¶ 13-17. The absence of commas in the relevant portion of the statute, however, makes the better reading of the statute that the phrase "as set forth in the rules” applies to the main clause that precedes it. That is, the statute directs that "persons ... shall file claims ... with the person authorized to accept service ... as set forth” in the rules of civil procedure. If the legislature intended that the "as set forth" phrase modify only the "with the person” phrase, the statute should have referred to the “person set forth” in the rules, rather than use the phrase "as set forth in the rules.” The use of as implies that all the matters that come before should be done as set forth in the rules of procedure.
. Because this opinion involves the interpretation of a statute, the Legislature, if it chooses to do so, can amend the language of A.R.S. § 12-821.01.A to limit the methods through which a claimant must file a claim against the government. See Galloway v. Vanderpool,
. Contrary to the majority's suggestion, that conclusion does not mean that a claim would be extinguished "based merely on a defendant's testimony that it has no record of receipt.” Op. ¶ 19. It does mean that, faced with such testimony, a claimant must present evidence of actual receipt, which this claimant admittedly cannot do.
