OPINION ON REHEARING
We grant appellant’s motion for rehearing, withdraw our October 30, 2000 opinion, and vacate the October 80, 2000 judgment. The following is now the opinion of the Court.
Sandra M. Lection appeals the take-nothing summary judgment rendered against her in her suit for medical malpractice against Louis Dyll, M.D. This case was heard in the trial court by Judge Sheehan sitting for Judge Anne Ashby. Lection contends the trial court committed procedural error in reconsidering Dyll’s motion for summary judgment and challenges the court’s determination that no doctor-patient relationship existed between Dyll and her. On original submission, we affirmed the trial court’s judgment. We have re-examined the relevant facts and pertinent authorities relating to the physician-patient relationship and conclude that Dyll failed to sustain his summary judgment burden to prove he owed no duty to Lection. Accordingly, we reverse the judgment of the trial court and remand for further proceedings.
FACTUAL BACKGROUND
On August 15, 1992, Lection was taken by ambulance to the emergency room of The Medical Center of Mesquite with symptoms of slurred speech, hemiparesis, severe headache, dizziness, and other neurological symptoms. Dr. Nabeel Syed, the emergency room physician on duty, examined Lection, had an EKG and CT-scan performed, and then requested a nurse to page the neurologist on call. At about 7:00 p.m., Dyll, who was the neurologist on call that day, telephoned the emergency room to speak with Syed. After Syed gave Dyll the results of Syed’s examination and testing, Syed asked Dyll if anything further needed to be done. Dyll responded that “no further treatment needed to be done for this patient at the time,” that “it sounded like she had a hemiplegic migraine” and that “nothing further needed to be done,” which included admission into the hospital. According to both Syed and Dyll, during this telephone conversation, a nurse told Syed that Lection “was no longer in the room” and he so informed Dyll. When Syed told Dyll the patient had left the hospital and asked Dyll “is that okay,” Dyll said it was all right that the patient had gone home. Syed stated that “admission would be based on what Dyll had told” him, and that he could have contacted the patient to return “if it needed to be done,” but “based on her [Lection’s] physical find
A factual dispute exists whether Lection left the hospital during or after Syed’s telephone conference with Dyll. According to the doctors, Lection left before being discharged and while the two doctors were speaking on the phone. However, Syed stated in his deposition that he was waiting to hear from the neurologist and the cardiologist before making a decision on the correct course of treatment, and that what he (Syed) ultimately decided to do depended upon what Dyll told him to do. Syed told Lection and her husband that he wanted to hear from the neurologist before making a decision about discharge. Lection and her husband testified by deposition that Syed told Lection to go home over their objection and that Syed sаid Lection only had a “hysterical migraine” or something to that effect. Lection argues that Syed must have said she had a “hemiplegic migraine,” thus relating Dyll’s diagnosis to her and proving she did not leave the hospital until after Syed had concluded his telephone consultation with Dyll.
The hospital records contain conflicting entries concerning whether and when Lection was discharged from the hospital. The emergency physician record shows Dyll as the “consulted physician,” provides the diagnosis of “TIA / Headache — hemi-plegic migraine,” 1 and describes the treatment plan: “( 1 ) Discharge. See Dr. Kubo-li/Deal [Dyll?] in the office on Monday. ( 2 ) Return to ER if sx worsen.” The treatment record indicates the “Time ED Release” as 6:40 p.m., which was before Dyll’s call. The emergency room progress notes state that at 6:15 p.m., Lection was “for discharge as per Dr. Syed — pending call fr. Dr. Jishi,” 2 Lection’s IV was “dc’d,” she was “off monitor,” and she had stated she was “feeling better”; at 6:55 p.m., Lection was “awaiting disposition”; at 7:00 p.m., Dyll called and talked to Syed; and at 7:10 p.m., Lection “not in bed' — left [without] signing for discharge instructions.” At 7:30 p.m., the nurse called Lectiоn at home and left a message. The 8:15 p.m. entry reads: “daughter Chris called back — instructions given via the phone— Dr. Dyll/Koholi’s tel. # given — Pt doing better — just having a little headache.” The next morning, Lection suffered a disabling stroke.
In his motion for summary judgment, Dyll alleged no physician-patient relationship existed because Lection left the hospital and Dyll’s telephone conference with Syed did not create any duty of care to Lection. In response, Lection asserted that Dyll breached the standard of care for an on-call doctor by making an inappropriate diagnosis, failing to obtain adequate information from Syed to make a proper diagnosis, improperly instructing Syed, and failing to admit Lection to the hospital for evaluation and treatment.
In her sole issue on appeal, Lection asserts the trial court erred in granting Dyll’s motion for summary judgment.
STANDARD OF REVIEW
We review a summary judgment de novo.
See Reynosa v. Huff,
For a defendant to prevail on summary judgment, he must show there is no genuine issue of material fact concerning one or more essential elements of the plaintiffs cause of action or establish each element of an affirmative defense as a matter of law.
See
Tex.R.Civ.P. 166a(c);
see Black v. Victoria Lloyds Ins. Co.,
The affidavit of an interested witness can support summary judgment if the evidence is clear, positive and direct, otherwise credible and free from contradictions and inconsistencies, and could have been readily controverted.
See
Tex. R.Civ.P. 166a(c);
Anderson v. Snider,
Hospital By-Laws
Before we can determine the merits of the trial court’s ruling on Dyll’s motion for summary judgment, we must determine what evidence was properly before the trial court. Dyll asserts that the Hospital By-Laws and “Rules and Regulations of the Medical Staff’ were not competent summary judgment evidence because Lection did not present the trial court with a properly authenticated copy of the bylaws. Attached to Lection’s March 25, 1996 “Supplemental Response” to Dyll’s motion for summary judgment and her May 13, 1998 response to Dyll’s motion to reconsider his motion for summary judgment are copies of the by-laws and rules and affidavits from Lection’s attorney stating the by-laws and rules were obtained in response to Plaintiffs First Request for Production of Documents to the Medical Center of Mesquite as true and correct copies of the by-laws and rules. Lection’s April 1, 1996 amended response to the motion for summary judgment refers to the hospital by-laws and rules. Discovery products not on file with the clerk may be used as summary judgment evidence if copies of the material or a notice containing specific references to the discovery are timely filed and served on all parties together with a statement of intent to use the specified discovery as summary judgment proofs. 3 Tex.R.Civ.P. 166a(d). In this case, Lection complied with the rule by serving the documents on Dyll and filing them in thе trial court attached to Lection’s response to the motion for summary judgment. Lection filed the doeu-ments more than seven days before the hearing on the motion for summary judgment.
Dyll also asserts that the court could not consider the by-laws and rules attached to the March 25, 1996 supplemental response to Dyll’s motion for summary judgment because they were not filed at least seven days before the court’s original hearing of his motion for summary judgment on April 8, 1996 and were not properly before the trial court. The by-laws and rules were attached to Lection’s supplemental response to the motion for summary judgment and were filed fourteen days before the April 8, 1996 hearing. However, on April 1, 1996, seven days before the hearing, Lection filed an amended response, which did not have the by-laws and rules attached. Dyll argues the amended response without the by-laws and rules supplanted the supplemental response so that the by-laws and rules were not before the trial court on April 8, 1996 when it ruled on and denied Dyll’s motion for summary judgment. Although Lection filed a copy of the by-laws and rules fifteen days before the hearing at which the trial court granted Dyll’s motion for summary judgment, Dyll argues the by-laws and rules were not properly before the trial court because his motion to reconsider his motion for summary judgment was essentially a motion for new trial, and Lection could not present new evidence on a motion for new trial without leave of court. See
Robe v. Guar. Nat’l Ins. Co.,
Accordingly, we conclude that the trial judge properly considered the by-laws and rules as summary judgment evidence.
See McConathy v. McConathy,
Moreover, because the alleged defects in Lection’s offer of the by-laws and rules as summary judgment evidence were defects of form rather than substance, Dyll had to object in the trial court to these defects and obtain a ruling from the trial court on the objections to preserve error.
See
Tex.R.Civ.P. 166a(f);
McConnell v. Southside Indep. Sch. Dist.,
DUTY OF AN “ON CALL” PHYSICIAN
Dyll’s sole ground for summary judgment is that he owed no duty to Lection because no physician-patient relationship existed. Lection asserts on appeal that Dyll failed to prove as a matter of law that he had no duty towards her.
Physician-Patient Relationship
A plaintiff must prove four elements in a medical malpractice cause of action in order to prevail: (1) a duty by the physician to act according to a certain standard; (2) a breach of the applicable standard of care; (3) an injury; and (4) a causal connection between the breach of care and the injury.
See Day v. Harkins & Munoz,
A physician is liable for malpractice or negligence only where there is a physician-patient relationship as a result of a contract, express or implied, that the doctor will treat the patient with proper professional skill, and there is a breach of professional duty to the patient.
See Salas v. Gamboa,
A physician who is not under a contractual obligation with a hospital to provide services and who is not required to be “on call” to maintain staff privileges owes no general duty to emergency room patients.
See Fought,
If, as in this case, no prior relationship exists between physician and patient, an on-call physician may assume a duty to the patient if he takes some
affirmative action
to treat
5
the patient.
6
See Reynoso,
Summary Judgment Evidence
The summary judgment evidence shows Lection arrived by ambulance at the hospital’s emergency room at 1:50 p.m. complaining of slurred speech, slight paralysis, severe headache, and other neurological symptoms. Syed examined Lection at about 6:00 p.m., by which time, according to the medical records and Syed’s testimony, Lection’s condition had improved to where her speech was no longer slurred and the weakness in her leg was improved. Before deciding on a diagnosis and determining whether to admit Lection to the hospital, Syed wanted to consult with the on-call neurologist, Dyll. The hospital paged Dyll. When Dyll telephoned Syed, Syed explained Lection’s current condition to Dyll.
7
During Syed’s explanation of Lection’s condition to Dyll, a nurse informed Syed that Lection had left “the room.” Syed informed Dyll of Lection’s departure, and he finished explaining his evaluation and treatment of Lection. Syed asked Dyll, “is it all right that the patient is no longer here ... and do I need to do any
Under the Hospital By-Laws, as a requirement of maintaining active staff privileges, Dyll was required to serve as an on-call physician to the emergency room. An active staff member has the prerogative to admit patients to the hospital and is obligated to participate in patient assessments and provide emergency medical care to a patient in the emergency room. The on-call physician makes the determination whether an emergency-room patient should be admitted to the hospital, 8 but he is not required to provide further treatment to the patient if the patient is not admitted to the hospital. The hospital rules and regulations also provide that a consultation is required in all cases where the diagnosis is obscure аnd where there is doubt as to the best therapeutic measures to be taken for a patient.
Dyll’s Factual Arguments
Dyll asserted in his motion for summary judgment that the summary judgment evidence proves as a matter of law that no physician-patient relationship was formed between him and Lection because: (a) no opportunity existed for the formation of the relationship due to Lection’s departure from the hospital; (b) he made no affirmative acts toward treating her; and (c) the Hospital By-Laws did not create a contractual physician-patient relationship. We consider each of these assertions in turn.
Dyll first argues the evidence proves he had no opportunity to form a physician-patient relationship with Lection because she left the hospital before he uttered a word to Syed. He cites to statements in his deposition asserting that he did not have the opportunity to form any opinion of Lection’s diagnosis or to “get into the decision-making process in my mind about what this patient had” because Lection had already left the hospital. Dyll’s stаtements that he made no determination of her condition and did not participate in the decision-making process is contradicted by Syed’s evidence that Dyll told him Lection had a hemiplegic migraine, that it was “all right” for Lection to have left the hospital, that no immediate treatment was necessary, and for Syed to send Lection to his office on Monday. The evidence is disputed as to whether Lection had left the hospital when Dyll spoke to Syed. The medical records show a ten-minute gap between Dyll’s call to Syed and the nurse’s observation that Lection was “not in bed” and had left without signing for the discharge instructions. Syed testified he would not have discharged Lection without speaking to Dyll, and Lection and her husband testified they did not leave until Syed personally told them to “go home.”
Dyll next asserts that the evidence conclusively establishes that he made no affirmative acts toward treating Lection. Dyll states that he never met or talked to Lection, examined Lection, performed any tests or reviewed any test results on her, or sent her a bill for his services. Dyll contends he merely discussed treatment alternatives with Syed as a professional colleague. The summary judgment evidence shows Syed contacted Dyll because he was the on-call neurologist who had an obligation to the hospital to assist, and not merely because Dyll was a colleague. Although Syed testified that he remained Lection’s physician, there is evidence that Syed sought and relied upon Dyll’s diagnosis and treatment plan. Syed testified he intended to rely on the on-call neurologist’s determination of whether Lection needed to be admitted and that he could have called Lection and told her to return to the hospital for admission if necessary. The summary judgment record contains evidence that Dyll diagnosed Lection’s condition, told Syed that no other treatment was necessary, and assured Syed that it was “all right” for her to have left the hospital. These statements constitute an evaluation of the information provided and a medical decision concerning Lection’s need for treatment and admission to the hospital and thus are “affirmative acts” towards Lection’s treatment.
See Wheeler,
Dyll next asserts that the Hospital By-Laws do not impose a contractual physician-patient relationship. Dyll states that the by-laws obligate an on-call physician to provide emergency care to patients in the emergency room only when (1) requested by the emergency room physician, and (2) when the medical needs of the patient fall within the scope of the on-call physiciаn’s practice, training, and abilities. Thus, Dyll concludes, the by-laws “did not
Dyll’s Case-Law Arguments
Dyll argues that the following Texas cases establish that no physician-patient relationship existed in this case:
St. John v. Pope,
In
St. John v. Pope,
an emergency room physician telephoned the hospital’s on-call physician, Dr. St. John, a board-certified internist, and recounted the patient’s symptoms of fever, back pain, and psychosis.
See St. John,
The evidence in this case is quite different from St. John. In St. John, no evidence showed Dr. St. John was contractually obligated to treat the patient. See id. In this case, section 4.2.4 of the Hospital By Laws requires Dyll to assist emergency room physicians with their neurology patients and to treat all emergency room рatients. 10 In St. John, the physician made no diagnosis and expressed no opinion of the appropriate treatment for the patient. Instead, he determined he lacked the skill and his hospital lacked the facility to treat the patient. In this case, Dyll diagnosed Lection’s ailment, determined the necessary course of treatment (none immediately), and, instead of acknowledging a lack of competence to treat the patient, as Dr. St. John acknowledged, Dyll directed Syed to send Lection to see him the following Monday for treatment. St. John does not support Dyll’s argument that he took no affirmative actions to treat Lection.
In
Reynosa v. Huff,
Reynosa gave birth to her child by caesarian section.
See Reynosa,
In this case, however, there is evidence that Dyll gave Syed advice regarding Lection’s treatment, namely, Dyll’s diagnosis that Lection suffered from a hemiplegic
In
Childs v. Weis,
Daisy Childs, who had been visiting Lone Oak, went to the Green-ville Hospital emergency room at about two a.m.
See Childs,
Childs complained on appeal of the entry of summary judgment because evidence raised a question of fact as to “whether the doctor-patient relationship was established and if so whether the doctor was negligent” in failing to personally examine and treat her and in instructing her to go to her Dallas doctor after learning of her medical condition. Id. This Court rejected Childs’ argument that the doctor’s statement to the nurse amounted to an acceptance of the case and affirmative instructions “in the nature of treatment” which she was bound to follow. 11 See id. at 107. We held there was no “evidence of a contract, either express or implied, which would create the relationship of patient and physician as between Dr. Weis and Mrs. Childs,” and thus Dr. Weis had no duty to examine or treat her. Id.
Childs differs from the case before us because Dr. Weis refused treatment to Childs. In this case, Dyll did not refuse to treat Lection; instead, the summary judgment record contains evidence that he determined no immediate treatment was necessary, implicitly determined she did not need to be admitted to the hospital, and directed that Lection see him the following Monday. Childs does not support Dyll’s argument that he owed no duty to Lection.
In
Ortiz v. Shah,
Ortiz was taken to the hospital emergency room with a gunshot wound to the chest. After being called by a nurse, Dr. Shah was the first available on-call physician to agree to come to the hospital. In the meantime, Ortiz died in surgery. The Houston Fourteenth District Court of Appeals held the physician’s agreement to go to the hospital did not establish a doctor-patient relationship.
12
Dyll cites Ortiz for the proposition that a contractual agreement with a hospital to be on call and treat emergency patients is not sufficient to establish a physician-patient relationship. However, in this case, the summary judgment evidence includes affirmative actions by Dyll concerning Lection’s treatment, namely, Dyll’s determination that no treatment was required at that time, that it was all right for Lection to have left the hospital, and that Lection should go to Dyll’s office the following Monday. Ortiz does not support Dyll’s argument that he owed no duty to Lection.
In
Lopez v. Aziz,
Lopez was admitted to Val Verde Hospital for delivery of her eleventh child and cared for by Dr. Martinez.
See Lopez,
The San Antonio Court of Appeals emphasized that the “essence of a medical malpractice action is the existence of a duty flowing from the physician-patient relationship” resulting from a contract, express or implied, that the physician will treat the patient with proper professional skill. Liability arises when there is a breach of professional duty to the patient.
See id.
at 305. The court recognized that article 4590i requires the physician-patient relationship must exist before a health care liability claim can be asserted.
See id.
(citing
Salas,
Although not cited by either party, we have discovered one other case in which a patient sued a “consulted” physician after leaving an emergency room without being seen by the consulted physician.
See Roberts v. Hunter,
Other Cases
Several cases are more analogous to this case than those cited by Dyll and demonstrate that Dyll failed to prove аs a matter of law that no physician-patient relationship existed between him and Lection.
In
Hand v. Tavera,
Hand went to the emergency room complaining of a three-day headache.
See Hand,
The San Antonio Court of Appeals determined the physician-patient relationship existed because of Hand’s and Dr. Tav-era’s relationship to the same health care plan.
Id.
That decision is an extension to health care plans of the supreme court’s statement in
St. John’s
that a physician may agree with a hospital to have no discretion to decline treatment of a hospital’s patients.
See St. John,
In
Fenley v. Hospice in the Pines,
Fenley was advised by his physician, Dr. Todd, that he should seek pain-management treatment at a hospice because of a cyst on his brain stem.
See Fence v. Hospice in the Pines,
The decision in
Wheeler v. Yettie Kersting Memorial Hospital
is also analogous to this case. In
Wheeler,
a woman brought suit against several parties for the death of her baby who suffocated during an alleged negligent delivery by the emergency medical technicians who were transporting her ninety miles to Galveston for the delivery of her baby.
See Wheeler,
The Houston First District Court of Appeals observed that the question was not whether an on-call physician had an obligation to render services to a patient whо appeared for treatment during the period of the doctor’s call, as in Childs, but “whether Dr. Rodriguez actually rendered services to Mrs. Wheeler, thus establishing a physician-patient relationship.” Id. at 39. Dr. Rodriguez was not requested to examine the patient nor did he do so. See id. But the doctor was requested to “evaluate certain information and make a medical decision whether Mrs. Wheeler could safely be transferred to John Sealy.” Id. He willingly “agreed to do so.” Id. at 39-40. The court concluded that “in evaluating the status of Mrs. Wheeler’s labor and giving his approval, he [Dr. Rodriguez] established a doctor-patient relationship with Mrs. Wheeler and accepted the duties which flow from such a relationship.” Id. at 40.
CONCLUSION
Because Dyll failed to conclusively establish that no physician-patient relationship existed between Lection and him, we conclude the trial court erred in granting summary judgment in favor of Dyll. We resolve Lection’s issue in her favor.
Because of our disposition of this issue, we need not reach Lection’s assertion that the trial court erred in reconsidering its denial of Dyll’s motion for summary judgment. See Tex.R.App.P. 47.1.
We reverse the trial court’s judgment and remand the cause for further proceedings.
Notes
. According to Syed's deposition testimony, "TIA” stands for "transient ischemic attack,” which "is if you have neurologic deficits lasting a period of less than 24 hours.” A neuro-logic deficit "could be anything. It could be weakness in an arm. It could be, you know, weakness in a leg ..., slurred spеech. It could be fainting.”
. Dr. Jishi was the on-call cardiologist. Jishi had not returned Syed’s call before Lection left the hospital. Syed testified in his deposition that he did not instruct the nurse at 6:15 p.m. to prepare Lection for discharge because he was still waiting to hear from Dyll and Jishi before discharging Lection.
. The documents are timely filed if filed at least twenty-one days before the summary judgment hearing if they are to be used to support the summary judgment and at least seven days before the hearing if they are to be used to oppose the summary judgment. See Tex.R.Civ.P. 166a(d).
. However, physical contact, standing alone, is not sufficient to create a physician-patient relationship. A doctor’s examination of a person solely for the benefit of a third party, such as to determine the person’s fitness for employment or extent of disability for a worker's compensation claim, does not create a physician-patient relationship.
See Ramirez v. Carreras,
.In defining "treatment,” courts have looked to various dictionary definitions.
See Thomas v. State,
. In Hand, the San Antonio Court of Appeals appears to require both a contractual obligаtion towards the patient and affirmative acts toward treatment. See discussion infra at pp. 712-13.
. Syed’s description to Dyll of Lection’s current condition was based entirely on his own examination of Lection. Syed did not inform Dyll of the observations of other hospital personnel, including the “paralysis” purportedly observed by an emergency medical technician who had examined Lection several hours before Syed examined her.
. Different witnesses testified that Syed, as an emergency room physician, did not have authority to admit Lection without an on-call physician's approval. Although the Hospital By-Laws appear to give emergency room physicians this authority, we must resolve controverted factual issues in Lection’s favor.
. Dyll also relies on several out-of-state cases as supporting his assertion that no physician-patient relationship was created.
See Hill v. Kokosky,
. Section 4.2.4 of the Hospital By-Laws provides:
Each physician member of the active staff shall serve as an on-call physician to the emergency room by participating in the emergency room call rotation. An on-call physician is obligated to provide emergency medical care to a patient in the emergency room. The on-call physician, shall, when so requested by the emergency room physician, assume primary responsibility for the medical care of a patient requiring admission for treatment, provided that the medical needs of the patient fall within the usual scope of the physician’s practice, training and abilities. The on-call physician shall not be required to provide further treatment to the patient if the patient is not admitted to the hospital.
. We observed that Childs "did not interpret the relayed words to be in the nature of treatment by a doctor who had accepted the responsibility of treating her case for the simple reason that she was in the act of traveling toward Sulphur Springs, not Dallas or Garland, when the birth occurred.”
Childs,
. Other courts have reached this same conclusion in analogous situations.
See Tsoukas v. Lapid,
. The holding in
Aziz
that a mere telephone consultation, standing alone, does not create a physician-patient relationship is supported by cases in other jurisdictions.
See Oliver v.
. The Ohio Court of Appeals applied a similar set of requirements. That court held an on-call physician can have a physician-patient relationship with a patient about whose treatment he is consulted when the following three requirements are met: the on-call physician must (1) participate in the diagnosis of the patient’s condition; (2) participate in or prescribe a course of treatment for the patient, and (3) owe a duty to the hospital, its staff, or the patient for whose benefit he is on call.
See McKinney v. Schlatter,
. See supra note 10. Dr. Gary Lee Tunell testified that section 4.2.4 of the Hospital ByLaws obligates an on-call physician, "if he gets a phone call, he is to promptly return the phone call and to make himself available for specialty consults with the emergency room physician.... And if he is asked something that’s within his expertise, he should be available for and be able to — discuss whatever the question is with the emergency room physician. ...”
