MEMORANDUM OPINION
Before the court is defendant Lason Services, Inc.’s motion for summary judgment. For the reasons stated in this opinion, the defendant’s motion is granted.
BACKGROUND
The plaintiffs are a group of debtors
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who allege that the various defendants engaged in a “phony attorney letter scheme” and violated various provisions of the Fair Debt Collection Practices Act (“FDCPA”). 15 U.S.C. 1692, et seq. The plaintiffs received a “Priority Gram” letter requesting partial payment to settle a debt owed to AS.B. Living Well/Paramount Acceptance, a company that sells health club memberships.
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The debt
Arrow is a debt collection agency acting on behalf of A.S.B. Living Well. Arrow hired defendant Lason Services, Inc. (“Lason”) to aid in the dissemination of letters to the debtors. Lason’s activities included; among other things, storing Arrow’s debt collection letters on computers, merging the letters with Arrow’s mailing lists, printing the letters, and mailing them to the debtors. Plaintiffs allege that Lason further aided Arrow by wilting and formatting, the letter at issue. Lason denies this allegation.
The plaintiffs have asserted that Lason’s activities constitute a violation of § 1692j of the FDCPA. In the alternative, they allege that Lason is a “debt collector” within the meaning of the FDCPA and is therefore liable under §§ 1692e, 1692é(3), 1692e(5), 1692e(10), and 1692(f). The plaintiffs also charge various state law violations. Lason has moved for summary judgment on all of these claims. 3
DISCUSSION
Summary judgment “shall be rendered forthwith if the pleadings, depositions, answers to interrogatories, and admissions on file, together with .the affidavits, if any,.show that, there is no: genuine issue as. to any material fact and that the moving party is entitled to a judgment as a matter of law.” Fed.R.Civ.P. 56(c). In considering such a motion, the court must view all inferences in the light most favorable to the nonmoving party.
Plair v. E.J. Brach & Sons, Inc.,
Once the moving party has supported its motion for summary judgment, the “adverse party may not rest upon the mere allegations or denials of the adverse party’s pleading, but the adverse party’s response, by affidavits or as otherwise provided in [Rule 56], must set forth specific ■ facts showing that there is a genuine issue for trial.” Fed. R.Civ.P. 56(e). Any fact asserted in the movant’s affidavit will be accepted by the court as true unless the adverse party submits its own affidavits or other documentary evidence contradicting the assertion.
Curtis v. Bembenek,
The plaintiffs have asserted that Lason’s activities in connection with the letters are sufficient to constitute a violation of § 1692j(a) of the FDCPA. The language of that section reads as follows:
It is unlawful to design, compile, and furnish any form knowing that such form would be used to create the false belief in a consumer that a person other than the creditor of such consumer is participating in the collection of or in an attempt to collect a debt such consumer allegedly owes such creditor, when in fact such person is not so participating.
15 U.S.C.A. § 1692j (a) (West, 1997).
Lason moves for summary judgment, asserting that its actions are insufficient to constitute “designing], eompil[ing], and furnishing] a form” under § 1692j because it did not compose the letter at issue. 4 In response, the plaintiffs argue that Lason’s business practice is to write the text of the letters it mails and that Lason did in fact write this particular letter. Additionally, the plaintiffs argue that even if Lason did not write the letter, its mass production and dissemination of the letter are sufficient to render it liable under the statute. We address each of these arguments in turn.
Lason has introduced two significant pieces of evidence that it did not write the phony attorney letter and that it acted solely as a printer. First, Lason has presented the deposition of Allen Nesbitt, a member of Lason’s Board of Directors. Lason’s Reply Memorandum in Support of Summary Judgment, Ex. 3 (“Nesbitt Deposition”). In that deposition, Nesbitt describes Lason as an outsourcing company that replaces their customers’ printing and mailing operations. Nesbitt Deposition at 62. The customer mails or faxes to Lason the text it wants to disseminate. Id. at 34-35. Lason keys the text into its computer system, proofreads it, and sends a copy back to the customer for verification. Id. Once it has been verified, Lason merges the text with the list of names and addresses the customer provides, it laser prints the letters, and folds and mails the finished product to the debtors. Id. Nesbitt avers that Lason does not write, edit, or approve the content of the letters it prints and mails out for its clients. Declaration of Allen J. Nesbitt, ¶ 11.
Lason has also presented the deposition of Brian Cutler, Arrow’s Vice President of Operations. 5 Lason’s Reply Memorandum in Support of Summary Judgment, Ex. 2 (“Cutler Deposition”). In that deposition, Cutler testified that the services Lason provided to Arrow were purely printing and mailing services. He further stated that Lason has never drafted any of Arrow’s collection letters, nor has it ever given advice as to the content of Arrow’s collection letters. Cutler Deposition at 42-44. Furthermore, Lason does not determine which of Arrow’s forty letters stored in Lason’s database to send to which of the debtors; Arrow controls the process.
Finally, Lason points out that the plaintiffs admitted the truth of the following statement:
As part of its business, Lason prints and mails letters for its clients. Lason is not the author or the originator of these letters. Lason is merely an outsource for high speed laser printing of its clients’ letters using an advanced computer network.
Plaintiff’s Responses to Lason’s Material Facts (“Plaintiff’s 12N Statement”), ¶ 14.
We find that Lason has supported its contention with sufficient evidence, so the burden shifts to the plaintiffs to “set forth specific facts showing that there is a genuine issue for trial.”
See
Fed.R.Civ.P. 56(e). The plaintiffs offer two pieces of evidence that
Certain of the Company’s customers, and certain of the Company’s services as used by those customers, such as collection letter processing, are subject to various consumer protection laws, including the Fair Debt Collection Practices Act. The format and wording of many of the collection letters distributed by the Company, including its Priority Gram, are developed by the Company. From time to time, certain of the Company’s customers are subject to claims or are parties to litigation under such laws involving services supplied by the Company to such customers, such as collection letter processing.
Plaintiffs Response to Lason’s Motion for Summary Judgment (“Plaintiffs Response”), App. C at 12 (emphasis added). Furthermore, the plaintiffs point to the promotional brochures that Lason uses to advertise its services, noting in particular that Lason promotes itself as a “strategic partner” that develops techniques to encourage debtors to open their mail. Plaintiff’s Response, App. E, I. The plaintiffs suggest that this evidence shows that Lasoris business goes beyond printing and mailing, and extends to advising their customers on the substantive content of their letters.
We find this evidence insufficient to rebut Lasoris specific proof that it did not compose the letter at issue. While the disclosure of risk statement in the prospectus and, to a lesser extent, the advertising materials may be somewhat probative of Lasoris general business practices, they are not reliable evidence of what Lason did with regard to this particular client and these particular letters.
See Dalton v. FMA Enterprises, Inc.,
The second issue is whether La-son’s label merging, letter printing, and mass mailing services are sufficient, as a matter of law, to constitute “designing], compiling], and furnish[ing] any form” within the meaning of § 1692j. The statute itself does not define the phrase “design, compile, and furnish any form.” A fundamental canon of statutory construction instructs that in the absence of statutory definition, the court will accord words and phrases their ordinary and natural meaning, and in so doing, the court will avoid rendering the statutory language meaningless, redundant, or superfluous.
In re Merchants Grain, Inc. By and Through Mahern,
Other tools of statutory construction also aid our understanding. Under the
The ordinary, and natural meaning of “design” is “to conceive and plan out in the mind”; “compile” means “to compose out of materials from other documents”; and “furnish” means “to provide with what is needed.” Webster’s Ninth New Collegiate Dictionary. The use of the conjunction “and” linking the words together signifies that all three are required as elements of the offense.
See Ortiz v. Secretary of Defense,
The few cases discussing violations of 1692j support this interpretation of the statute. Although no ease defines “design, compile and furnish a form,” defendants generally incur liability under § 1692j where they actually write or otherwise originate the form letter.
Taylor v. Perrin, Landry, deLaunay & Durand,
Applying the statute to this case, then, it is clear that Lason’s label merging, letter printing, and mass mailing activities are not violations of § 1692j. There is no evidence that Lason contributed to the substance of the letters; there is no evidence that Lason conceived or suggested the strategy of mailing phony attorney letters; nor did Lason duplicate a comparable letter from its own files for Arrow’s use. Rather, the only specific evidence on the question indicates that the letter originated exclusively from Arrow. It simply cannot be said that Lason “designed” the letter at issue. Similarly, it cannot be said that Lason “furnished” the letter, because merely printing and disseminating a text written by a customer is insufficient to come within the statute.
See Scrimpsher,
The plaintiffs argue that Lason should be held liable because it knew or should have known that the letters .were deceptive. They point out that the name of their client, Arrow, did not appear even once on the letter; rather, the letter was ostensibly sent by an attorney whom Lason did not know. Therefore, Lason was in a position to recognize the deceptive nature of the letter. We find that this claim lacks merit. Lason was hired to print whatever text its client requested, not to analyze the legality of its client’s text. Lason was under no obligation to investigate the relationship between Arrow and Slodki— for all Lason knew, Slodki was participating in the debt collection by evaluating debtors’ files and determining which debtors were to receive the attorney letters. More fundamentally, Lason did not violate the statute in any event because it did not “design” the letters.
We grant summary judgment in favor of the defendants on the § 1692j claim.
B. Other Violations of the FDCPA
The plaintiffs assert the Lason is a “debt collector” within the meaning of the Act, and as such, Lason violated other sections of the FDCPA. See 15 U.S.C.A. §§ 1692e, 1692e(3), 1692e(5), 1692e(10), and 1692(f) (imposing liability solely on “debt collectors”). Lason argues that it is outside the statutory definition of “debt collector,” and so is not liable under these provisions of the FDCPA. Therefore, Lason maintains, it is entitled to summary judgment on these other claims.
The FDCPA defines “debt collector” as
any person (1) who uses any instrumentality of interstate commerce or the mails in any business the principal purpose of which is the collection of any debts, or (2) who regularly collects or attempts to collect, directly or indirectly, debts owed or due or asserted to be owed or due another.
15 U.S.C.A. § 1692a(6). The Supreme Court recently cited Black’s Law Dictionary for the definition that “[t]o collect a debt or claim is to obtain payment or liquidation of it, either by personal solicitation or legal proceeding.”
Heintz v. Jenkins,
Applying these criteria to the instant case, it is clear that Lason is not a “debt collector” within the meaning of the FDCPA. First, the plaintiffs admit that Lason does not collect money from debtors. Plaintiffs’ 12N Statement, ¶ 24. Indeed, in the letters, debtors are never asked or instructed to contact Lason, and Lason does not include its return address or phone number in the collection letters it prints. Id. at ¶25. The plaintiffs also agree that Lason does not provide follow-up collection services, such as calling the debtors. Id. at ¶ 27: Lason’s fees are not contingent upon the amount of money its clients actually collect; rather, La-son charges its clients on a per-eopy basis. Id. at 29, 30. Very significantly, the plaintiffs admit that Lason has no relationship with the debtors’ creditors. Id. at 28.
The plaintiffs attempt to defeat the necessary conclusion that Lason is not a “debt collector” by focusing on Lason’s debt collector clients and the volume of letters Lason prints. They argue that Lason is a debt collector because a significant portion (about 30 percent) of its business is devoted to generating and mailing debt collection letters,
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and that Lason promotes itself as a
All of these assertions, though true, are not sufficient to make “debt collector” a legitimate characterization of the services Lason provides. The techniques Lason employs to encourage debt collection include: using eye-catching colors on its envelopes; mailing with first class postage; disseminating letters within 24 hours of receiving data from its clients; using the National Change of Address service to check debtors’ addresses; and maximizing postal discounts that allow clients to send more letters. Plaintiffs Response, Ex. E, H, I. Lason is a printer and mailer. It prints and mails collection letters, bank statements, recall notices, and other business documents. Nesbitt Declaration, ¶22. Lason is no more a “debt collector” when it generates the collection letters than it is a bank when it generates bank statements. ■ Lason’s promotional brochures labeling itself as a “partner” with its clients are nothing more than advertisement techniques designed to solicit business. This is consistent with Nesbitt’s explanation that this advertisement offered Lason’s services as an outsourcer that aspires to replace its clients’ printing and mailing departments. Nesbitt Deposition at 61-62.
For these reasons, we find that there is no genuine factual issue as to whether Lason is a debt collector. Therefore, it cannot be held liable under FDCPA sections 1692e, 1692e(3), 1692e(5), 1692e(10), and 1692(f). We grant summary judgment for ’the defendants as to these claims.
C. Pendent State Law Claims
Finally, Lason asserts that this court should dismiss the pendent state law claims if all the federal law claims are dismissed. The general rule is that when all federal claims have been dismissed before trial, the pendent claims should be left to the state courts.
Wright v. Associated Ins. Co. Inc.,
For the reasons stated above, we grant summary judgment for the defendant Lason Services, Inc. on all federal claims. We re
The parties should appear on November 19,1997, at 9:30 a.m. for a status hearing to discuss the question of supplemental jurisdiction and the appropriateness of class certification in light of these rulings.
Notes
. Plaintiffs have made a motion for class certification. This court delayed reaching a decision on that motion until deciding Lason’s motion for summary judgment.
. The letter to plaintiff Christopher Laubach stated:
THIS IS AN ATTEMPT TO COLLECT A DEBT ANY INFORMATION OBTAINED WILL BE USED FOR THAT PURPOSE.
I HAVE BEEN AUTHORIZED BY A.S.B. LIVING WELL / PARAMOUNT ACCEPTANCE TO OFFER YOU AN OPPORTUNITY TO LIQUIDATE YOUR INDEBTEDNESS ON YOUR A.S.B. LIVING WELL / PARAMOUNT ACCEPTANCE ACCOUNT NUMBER NM052304.
A 40% SETTLEMENT OF $206.82 PAID IN ONE PAYMENT WITHIN 30 DAYS FROM THE DATE OF THIS LETTER WILL BE ACCEPTED AS SETTLED IN FULL.
PLEASE BE ADVISED THAT AFTER THE 30 DAY PERIOD THIS OFFER WILL BE VOID AND THE FULL BALANCE WILL THEN BECOME DUE.
MAY I SUGGEST THAT YOU TAKE ADVANTAGE OF THIS MONEY SAVING OPPORTUNITY AND MAIL YOUR PAYMENT TO MY OFFICE TODAY.
UPON RECEIPT OF YOUR SETTLEMENT PAYMENT WE WILL FORWARD TO YOU A LETTER FOR YOUR LOCAL CREDIT BUREAU INDICATING YOUR ACCOUNT IS SETTLED IN FULL. .
VERY TRULY YOURS,
ALAN M. SLODKI & ASSOCIATES, LTD.
. Initially, the plaintiffs only charged Lason with violations -of FDCPA § 1692j and various state laws. After Lason filed its motion for summary judgment, the plaintiffs amended their complaint • to allege that Lason is a "debt collector” and to add the charges under §§ 1692e and 1692f.
. Lason asserts other defenses as well. First, it argues that the statute is designed to prohibit a particular practice known as "flat-rating” only, and Lason is not a "flat-rater.” Second, it argues that the statute only prohibits a person from falsely implying that it is collecting a debt, and here Lason never implied that it was collecting a debt. Because Lason's first argument is disposi-tive of the issue, we do not consider these other arguments.
. The plaintiffs and Lason both refer to the deposition of Brian Cutler which was not taken in this case but in another case pending before Judge Castillo.
. The legislative history of the FDCPA also supports this reading. There is some evidence that Congress passed this particular provision in order to curb a practice known as ''flat-rating,” in which a "flat-rater” writes and disseminates, en masse, letters to debtors implying that the "flat-rater” is a collection agency. S.Rep. No. 95-382, at 5, reprinted, in 1977 U.S.C.C.A.N. 1695, 1699. In fact, the "flat-rater’-'is not-involved in collecting the debt; rather the "flat-rater” was hired by the creditor/debt-collector solely to compose and send “dunning letters.” to intimidate debtors into paying the debt. Id.
The legislative history indicates that Congress distinguished this practice from a situation in which a printer or custom stationery seller prints or sells forms to creditors without knowledge of how they will be used.
Id.; see Fitzgerald v. Chrysler Corp.,
. Lason stated that in the last year, it mailed approximately 141 million letters for its clients. Approximately 41 million of these letters were for its collection agency clients. Defendant La-son System, Inc.'s Rule 12M(3) Statement of Undisputed Facts in Support of its Motion for
. This court has discretion in determining whether to exercise supplemental jurisdiction over Lason.
See Harris v. Secretary, U.S. Dept. of Veterans Affairs,
[I]n any action in which the district courts have original jurisdiction, the district courts shall have supplemental jurisdiction over all other claims that are so related to claims in the action within such original jurisdiction that they are part of the same case or controversy under Article III of the United States Constitution.
28 U.S.C.A. 1367(a)(emphasis added).
See Jones v. Village of Villa Park,
. We are inclined to think that the factual issues in the state law claims against Lason will revolve around whether it knew Slodki was not involved in the debt collection (if indeed he was not). This appears to be a veiy different factual issue than will be presented as to Arrow. It may be, therefore, that there would be no significant judicial economy in this court retaining supplemental jurisdiction over Lason.
See Wright,
