Larry Johnson v. Schulte Hospitality Group, Inc.
No. 22-1613
United States Court of Appeals For the Eighth Circuit
May 2, 2023
BENTON, Circuit Judge.
Submitted: February 15, 2023
Submitted: February 15, 2023
Filed: May 2, 2023
Before COLLOTON, BENTON, and KELLY, Circuit Judges.
BENTON, Circuit Judge.
After an overnight stay at the Sheraton St. Paul Woodbury Hotel, Larry Johnson sued the Schulte Hospitality Group, Inc. for discrimination and unfair reprisal. The district court1 granted summary judgment to the Hotel because it provided unrebutted, non-pretextual justifications for its treatment of Johnson, and he did not show a causal link between his complaint of discrimination and the Hotel‘s adverse actions. Johnson appeals. Having jurisdiction under
I.
Larry Johnson stayed at the Sheraton St. Paul Woodbury Hotel on June 4, 2020. He sued for violations of the Minnesota Human Rights Act,
Johnson appeals, alleging (i) discrimination in violation of the MHRA, (ii) reprisal for complaining about the discrimination in violation of the MHRA, (iii) discrimination in violation of
II.
Johnson claims discrimination on account of his race, in violation of the MHRA. “It is an unfair discriminatory practice . . . to deny any person the full and equal enjoyment of the goods, services, faсilities, privileges, advantages, and accommodations of a place of public accommodation because of race . . . .”
If the party establishes a prima facie case of discrimination, the second part of the McDonnell-Douglas framework applies, and the burden shifts to the place of public accommodation to articulate a legitimate, nondiscriminatory reason for its actions. If the place of public accommodation carries its burden, the third part of the McDonnell-Douglas framеwork applies, and the party must then prove, by a preponderance of the evidence, that the stated reasons for the actions of the place of public accommodation were not true reasons but instead amount to a pretext for discrimination.
Aromashodu v. Swarovski N. Am. Ltd., 981 N.W.2d 791, 796 (Minn. App. 2022) (citations omitted). See also Lucke v. Solsvig, 912 F.3d 1084, 1087-88 (8th Cir. 2019) (same); Young v. Builders Steel Co., 754 F.3d 573, 578 (8th Cir. 2014) (same). “A party may establish the presence of a discriminatory motive through indirect evidence.” Aromashodu, 981 N.W.2d at 796. “Indirect evidence includes . . . proof that the treatment of the complаinant was so at variance with what would reasonably be anticipated absent discrimination that discrimination is the probable explanation.” Id.
Johnson, a frequent Marriott guest and “silver elite” Bonvoy member, argues that the treatment he received during his stay at the Hotel “was so at variance with what would reasonably be anticipated absent discrimination that discrimination is the probable explanation.” Id. Johnson claims he was locked out of the main entrance, greeted inhospitably, forced to provide proof of his Marriott-sponsored Bonvoy rewards program membership at check-in, assigned to a room with dirty bedding, required to bring it to the front desk to exchange for clean bedding, forced to change the bedding himself, and denied a request to switch rooms. (The Hotel gave Johnson a full refund for his stay.)
The Hotel counters that, even if Johnson presented a prima facie case, the Hotel articulatеd legitimate, nondiscriminatory reasons for Johnson‘s treatment. As a result of local social protests and the COVID-19 pandemic, the Hotel maintained a locked entrance, relied on enhanced check-in procedures, reduced its maintenance and custodial staffing, discontinued daily housekeeping, discouraged guests from switching rooms, closed down its restaurant
Johnson claims these reasons are pretextual. His only comparator is the treatment of an (apparently) white guest checking in shortly after Johnson. According to Johnson, the Hotel did not greet this guest with the same hostility he experienced. But the Hotel presented evidence that, due to local social protests and COVID-19, it locked the front door and posted signs asking guests to use the external phone to call the front desk. Johnson did not follow these instructions. The other guest called the front desk upon arrival.
Johnson fails to show that the Hotel‘s reasons are pretextual. He has not provided sufficient probative evidence to support a finding that his treatment in the Hotel was so at variance with the treatment expected of premium hotels during the early months of the COVID-19 pandemic. The district court properly granted summary judgment to the Hotel on the MHRA discrimination claim.
III.
Johnson claims the Hotel violated the unfair reprisal provision of the MHRA by retaliating against him after he complained to the assistant manager. The MHRA prohibits a place of public accommodation from “intentionally engag[ing] in any reprisal against any person because that person . . . opposed a practice forbidden under this chapter.”
“The timing of an adverse . . . action in connection with the protected activity can sometimes establish causation for purpose of establishing a prima facie case.” Green v. Franklin Nat‘l Bank, 459 F.3d 903, 915 (8th Cir. 2006). See also Liles v. C.S. McCrossan, Inc., 851 F.3d 810, 819 (8th Cir. 2017) (acknowledging that reprisal claims under the MHRA “can be proven ‘by evidence of circumstances that justify an inference of retaliatory motive, such as a showing that the [defendant] has actual or imputed knowledge of the protected activity and the adverse . . . action follows closely in time‘“) quoting Dietrich v. Canadian Pac. Ltd., 536 N.W.2d 319, 327 (Minn. 1995). “Generally, more than a temporal connection between the protected conduct and the adverse . . . action is required to present a genuine factual issue оn retaliation.” Kiel v. Select Artificials, Inc., 169 F.3d 1131, 1136 (8th Cir. 1999) (en banc).
Johnson argues that, after he complained to the assistant manager of his treatment during his stay, the Hotel retaliated by calling the police to escort him out of the Hotel. The first and third elements are at issue.
As for the first element, Johnson may not be able to show that he engaged in a protected activity. He testified at length about his conversation with the assistant manager. According to him, during their conversation, he did not mention that his complаints were due to race: “I simply with respect complained about a service.” Cf. Bahr v. Capella Univ., 788 N.W.2d 76, 84 (Minn. 2010) (“If a practice is not unlawful under the plain terms of the MHRA, a party‘s belief that the practice is unlawful cannot be reasonable.“); Temple v. Metropolitan Council, No. A17-0410, 2017 WL 6272716, at *11 (Minn. App. Dec. 11, 2017) (“Because Temple did not mention race or another protected characteristic under the MHRA, the district court concluded that Temple could not link his claim of harassment to a protected activity. . . . Temple claims that he reported the ‘kind of conduct’ that is prohibited by the MHRA and did not have to explicitly claim that the harassment was due to his race. But the MHRA provides that Temple must ‘oppose[] a practice forbidden under this chapter.‘“); Hunt v. Nebraska Pub. Power Dist., 282 F.3d 1021, 1028-29 (8th Cir. 2002) (affirming dismissal of retaliation claim for failure to state a prima facie case where plaintiff did not expressly attribute her lack of a promotion to sex discrimination). Johnson may not be able tо show that his complaints to the assistant manager constituted opposing a practice forbidden under the MHRA.
Even if Johnson could satisfy the first element, he cannot satisfy the third element: that the assistant manager called the police because of Johnson‘s complaint of discrimination.
The conversation between Johnson and the assistant manager was recorded, without audio, by the Hotel‘s security camera. Johnson and the assistant manager talk for about seven minutes before the assistant manager gоes to call the police. Johnson‘s hand and arm gestures increase in sweep and emphasis throughout the conversation. After about five minutes, Johnson‘s gestures intensify, emphasizing his words with head nods and hand movements, using the full range of his wingspan. Another guest, walking through the lobby, slows down, turning his head to observe Johnson. The assistant manager testified that she called the police because Johnson became agitated, upset, and aggressive, “rais[ed] his voice and . . . turned аround and started walking towards [her],” “walk[ed] around the lobby,” and made her—the only employee then at the Hotel front desk—feel harassed and uncomfortable. Johnson testified he recounted his experience during his stay to the assistant manager and requested to be moved to a clean room for the remaining two-and-a-half hours of his stay until noon checkout. According to Johnson, the assistant manager denied his request, demanded
Johnson‘s only evidence tо support causality is an inference from temporal proximity. See Hill v. Walker, 737 F.3d 1209, 1219 (8th Cir. 2013) (“Especially where the [defendant‘s] proffered reason for action is virtually contemporaneous with the protected activity, [this court] [is] disinclined to declare a genuine issue of fact for trial based on temporal proximity alone.“); Kiel, 169 F.3d at 1136 (requiring “more than a temporal connection“). Cf. Ebersole v. Novo Nordisk, Inc., 758 F.3d 917, 925 (8th Cir. 2014) (“The mere coincidence of timing, however, is rarely sufficient to establish the causation element. The temporal proximity must be еxtremely close to establish the causal connection without other evidence of discriminatory animus.“); Smith v. Allen Health Sys., 302 F.3d 827, 833 (8th Cir. 2002) (two weeks between protected conduct and adverse action sufficient to establish prima facie case). This court need not decide whether the temporal proximity here suggests a causal connection.
Johnson‘s behavior constituted intervening conduct that negated an inference of a causal connection. Sеe Kiel, 169 F.3d at 1136 (holding that plaintiff‘s angry outbursts constituted “intervening unprotected conduct [that] eroded any causal connection . . . suggested by the temporal proximity of his protected conduct and [the adverse action]“). “The plaintiff in Kiel turned his protected activity into unprotected activity by being rude and disruptive to the work environment and that severed the causal connection.” Green, 459 F.3d at 915, citing Kiel, 169 F.3d at 1136. See also Mervine v. Plant Eng‘g Servs., LLC, 859 F.3d 519, 527 (8th Cir. 2017) (“Whatever causal inference that might have been drawn from the temporal proximity between [plaintiff‘s] protected activity and the termination of his employment was vitiated by the intervening . . . misconduct.“); Scroggins v. University of Minnesota, 221 F.3d 1042, 1045 (8th Cir. 2000) (affirming summary judgment for defendant where plaintiff‘s inappropriate confrontations with a student-worker constituted “intervening unprotected conduct [that] eroded any causal connection that was suggested by the temporal proximity of his protected conduct and his termination“); Temple v. Metropolitan Council, No. A17-0410, 2017 WL 6272716, at *12 (Minn. App. Dec. 11, 2017) (unpublished) (“Intervening events, such as employee complaints or additional misconduct, between protected activity and adverse action may defeat a[] [plaintiff‘s] retaliation claim, either as amounting to breaks in the causal chain or serving as the [defendant‘s] legitimate reasons for its actions.“); Lockridge v. Per Mar Sec. & Research Corp., No. 12-2894, 2014 WL 4626355, at *11 (D. Minn. Sept. 15, 2014) (Plaintiff‘s threatening and intimidating conduct and failure to perform work constituted intervening events that “erode[d] causal connection based on temporal prоximity.“), aff‘d, 603 Fed. Appx. 522 (8th Cir. 2015). Cf. Freeman v. Ace Tel. Ass‘n, 467 F.3d 695, 698 (8th Cir. 2006) (affirming summary judgment for defendant where plaintiff‘s deception constituted “intervening events [that] undermine[d] any causal inference that a reasonable person might otherwise have drawn from temporal proximity“); Cheshewalla v. Rand & Son Constr. Co., 415 F.3d 847, 852 (8th Cir. 2005) (holding that plaintiff‘s absences from work constituted an intervening event that eroded any causal connection “suggested by the temporal proximity of [plaintiff‘s] protected conduct and her layoff“); Hankins v. AirTran Airways, Inc., 237 Fed. Appx. 513, 521 (11th Cir. 2007) (“intervening act of misconduct” of yelling at cо-worker “severed the causal connection (if any)“); Mizusawa v. United States Dep‘t of Labor, 524 Fed. Appx. 443, 448 (10th Cir. 2013) (“[I]nferring a causal relationship between the protected activity and the adverse action is not logical when the two are separated by an intervening event that independently . . . caused the adverse action.“).
Because Johnson cannot show that the Hotel called the police to escort him out of the Hotel because of his complaints, he fails to satisfy the third element of a prima fаcie case of MHRA unfair reprisal: “that the adverse action was causally linked to the protected conduct.” Kiel, 169 F.3d at 1136. See ACT, Inc., v. Sylvan Learning Sys., 296 F.3d 657, 666 (8th Cir. 2002) (While a plaintiff “is entitled to the benefit of all reasonable inferences that may be drawn from the evidence. It is not entitled . . . to the benefit of unreasonable inferences, those that amount to more than mere conjecture.“).2
The district court properly granted summary judgment to the Hotel on the MHRA unfair reprisal claim.
IV.
Johnson claims the Hotel discriminated against him in violation of
To prevail on a
As discussed, Johnson cannot show discriminatory intent on the part of the Hotel, and, even if he could, he fails to rebut the Hotel‘s non-pretextual justifications. The district court properly granted summary judgment to the Hotel on the
V.
Johnson claims the Hotel retaliated against him in violation of
As discussed, Johnson fails to show that Hotel called the police to escort him out of the Hotel because of his complaint of discrimination. The district court properly granted summary judgment on the
*
The judgment is affirmed.
KELLY, Circuit Judge, concurring in part and dissenting in part.
I agree with the court that Johnson‘s race discrimination claims fail at the pretext stage. But in my view, genuine disputes of material fact remain on Johnson‘s unfair reprisal and retaliation claims, and I would reverse in part the grant of summary judgment.3
On review of a grant of summary judgment, it is not the role of the court to evaluate and weigh the proffered evidence. Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 249 (1986). Instead, this court must view the evidence in the light most favorable to the non-moving party—Johnson—and must accord him the benefit of all reasonable inferenсes. Id. at 255; see Martinez v. W.W. Grainger, Inc., 664 F.3d 225, 229 (8th Cir. 2011). Applying this standard, Johnson‘s claims for reprisal and retaliation survive.
Here, Johnson engaged in protected activity by reporting alleged acts of discrimination. The Hotel‘s assistant manager, a white woman, testified that Johnson, a Black man, met with her to complain about his room conditions, and during their conversation, he “essentially” accused her of “racially profiling him” due to Johnson‘s perceived mistreatment during his stay. Johnson, too, testified that he complained to the assistant manager that she appeared to treat and interact with a white guest more favorably than she did Johnson. Because Johnson complained of racial discrimination regarding the service he received and there is no dispute that the Hotel took an adverse action by ejecting him before the end of his stay, Johnson has satisfied the first and second element of his prima facie case, respectively.
Johnson has also provided sufficient evidence to satisfy the third element of his prima facie case—a causal connection between his complaints of racial discrimination and his ejection from the Hotel. As the court acknowledges, a close temporal proximity between an adverse action and a protected activity alone can establish causation, even if only in the unusual case. See Ebersole, 758 F.3d at 924-25; Green, 459 F.3d at 915-16. This is one such case. Here, the assistant manager called the police to remove Johnson from the Hotel about seven minutes after Johnson raised his complaints of racial discrimination. This temporal proximity—a matter of minutes—establishes a strong inference of retaliatory motive sufficient to show causation. See Donathan v. Oakley Grain, Inc., 861 F.3d 735, 742 (8th Cir. 2017) (“[T]emporal proximity generally is of greater inferential
But even if this temporal proximity is not by itself sufficient, Johnson has presented additional evidence from which an inference of causation can be drawn. The assistant manager told the police to remove Johnson from the premises because she “felt very harassed” and “uncomfortable . . . with him in the lobby.” But the assistant manager admitted that she felt harassed and uncomfortable because Johnson “wouldn‘t stop” complaining about his perceived mistreatment even though she repeatedly apologized. Further, Johnson stated that when the police arrived at the Hotel,4 they explained that the assistant manager wanted him removed from the property because he “complained about a dirty room, dirty sheets, and . . . poor treatment.” Viewing this evidence in the light most favorable to Johnson, a reasonable jury could find that the assistant manager called the police because of her desire to put an end to Johnson‘s complaints of discrimination.
The court nonetheless concludes that Johnson‘s “behavior” during his conversation with the assistant managеr constituted “intervening unprotected conduct” that “negated an inference of a causal connection.” Kiel, 169 F.3d at 1136. But one can arrive at the conclusion that Johnson was “agitated and aggressive” only by improperly drawing inferences in favor of the Hotel. The Hotel‘s cameras captured Johnson and the assistant manager both using hand movements during their interaction, even if Johnson‘s gestures were more animated. While the assistant manager testified that Jоhnson‘s body language became “aggressive,” Johnson remained at a distance from her during the conversation, and he “never approached” the area behind the desk where she stood. And although the assistant manager testified that she felt intimidated by Johnson, the Hotel‘s cameras captured her moving out from behind the desk to face Johnson directly when she demanded that he leave the property.5 In my view, the audio-less video does not portray а scene from which there is only one conclusion a viewer could reach about Johnson‘s “behavior.” Based on the record before us, Johnson‘s conduct, and whether it could reasonably give cause for ejection from a place of public accommodation, is a factual matter that remains in dispute and is not for the court to decide at summary judgment.
Moreover, Johnson‘s conduct was intertwined with, not subsequent to, his complaints to the аssistant manager—his behavior was part and parcel of his expressive protected activity. And the Hotel has presented insufficient evidence to cast doubt on Johnson‘s showing of a retaliatory motive. Notably, the assistant manager testified that she had previously called the police to remove a guest on only three occasions, each involving a guest who had broken the law, damaged hotel property, or refused to pay for services. Johnson had done none of these things.
Because I would find that Johnson has established a causal connection between his protected activity and the challenged action that is sufficient for his prima facie case, I would reverse the district court‘s