Leah Lapka is an adjudication officer of the Bureau of Customs and Immigration Services, a division of the Department of Homeland Security (DHS). Lapka alleges that she was raped by a fellow DHS employee while she was attending mandatory training sessions at a Federal Law Enforcement Training Center (FLETC). She believes that the DHS failed to adequately investigate the assault and failed to take reasonable steps to protect her from further harm. Instead of helping her, Lapka claims that the DHS improperly denied her access to investigative reports and began retaliating against her for filing a complaint with the Equal Employment Opportunity Commission (EEOC). Lapka participated in a unsuccessful mediation process and received her right to sue letter on November 4, 2004. She then sued the DHS and Michael Chertoff (in his official capacity as Secretary), alleging a hostile work environment in violation of Title VII of the Civil Rights Act of 1964, 42 U.S.C. § 2000e-2(a), unlawful retaliation in violation of Title VII, 42 U.S.C. § 2000e-3(a) and a violation of the Privacy Act, 5 U.S.C. § 552a. The district court granted summary judgment for the defendants on all claims. We affirm.
I. BaCkground
We recount the story in the light most favorable to Ms. Lapka. Lapka began working for the Immigration and Naturalization Service (INS) 1 as a district adjudi *979 cation officer in 2001. On June 4, 2002, Lapka was sent by the INS to attend a month-long training course at the Federal Law Enforcement Training Center (FLETC) in Glynco, Georgia. The training sessions were specifically designed for adjudication officers and Lapka was required to attend. She was assigned to stay at a Days Inn motel in Brunswick, Georgia, close to the FLETC facility. The facility is a restricted-access site that includes dormitories, classrooms, a dining facility and a bar. On June 15, 2002, Lapka and her colleague, Heather Legacy, encountered a man named Paul Garcia on the FLETC campus. Garcia was an INS inspector who worked at O’Hare Airport in Chicago; he offered the women a ride back to their hotel should they decide to go to the FLETC bar that evening but they declined the offer. Lapka and Legacy went to dinner and later decided to meet the other trainees at the FLETC bar. They began socializing and drinking and soon became visibly intoxicated. They began dancing with a number of people, including Garcia. Garcia made sexual advances toward Lapka but she refused them. By the end of the night, Lapka was having difficulty standing up or holding on to her drink.
Taxis were scarce. Lapka and Lagacy were forced to accept a ride from Garcia, who drove them back to their hotel. Lap-ka was barely responsive at the time, although she remembers that Garcia tried to fondle her. Garcia helped her up to her room and then followed her inside. Lapka passed out once they entered the room, but was awakened to find Paul Garcia sexually assaulting her. She passed in and out of consciousness. When she woke up, she was taken to the hospital. Lapka reported a possible date rape and was treated for alcohol poisoning. For reasons that are unclear, the employees at the hospital did not preserve any evidence for law enforcement. Two weeks later, Lapka reported the incident to FLETC personnel. They summoned a FLETC investigator and called the Brunswick, Georgia police department. Lapka gave a formal statement to a FLETC investigator and to a Brunswick police detective; the Brunswick police also interviewed Paul Garcia. The FLETC officials told Lapka that a report would be forwarded to the INS Office of the Inspector General (OIG) and that she would be hearing from someone.
Lapka returned to Chicago. Months passed and no one contacted her about the status of the investigation. Lapka had become withdrawn; she had trouble sleeping and began losing weight. She had frequent bouts of crying and flashbacks of the assault. In March 2003, Lapka decided to follow up on the investigation. So, on March 3, Lapka obtained a copy of the Brunswick police report and discovered that the police had declined to prosecute due to a lack of evidence. Shortly thereafter, Lapka told her supervisors, Marilyn Roraff and Stacy Summers, what had happened. On March 24, she inquired about the status of the INS investigation; she was surprised to hear that the investigation had been closed (with no action taken against Paul Garcia) and that privacy considerations precluded the release of the findings.
On May 15, Lapka was startled to see Jaime Garcia, Paul Garcia’s brother, in the reception area of her office at 230 South *980 Dearborn. Jaime formerly worked at 230 South Dearborn and was apparently visiting his former co-workers there. 230 South Dearborn was, at that time, an office of the Bureau of Customs and Immigration Services; Jaime, like his brother Paul, now worked for the DHS Bureau of Customs and Border Protection at O’Hare Airport. Lapka was disturbed by Jaime’s presence because she could not tell the brothers apart and actually believed that she was in the presence of her previous assailant. The experience exacerbated Lapka’s feelings of fear and anxiety. She contacted Summers to complain about Jaime’s visits to the office; Summers told Lapka that she could not punish Jaime for the actions of his brother but assured her that she would take action if the visits became habitual or if Jaime mentioned the assault to anyone in the office. Jaime visited the office again on May 22 and June 12. During the second week of June 2003, Lapka contacted an EEO Intake Counselor about pursuing an EEOC claim. She filed a complaint with the EEOC on July 24, 2003.
On August 22, Paul Garcia visited the 230 South Dearborn Building. Although Lapka was not working that day, she was informed about Paul’s visit by a co-worker. Paul stayed for about forty minutes, walking down the hallways, peering into offices, and talking to officers he knew (Paul and Jaime’s mother had worked for a long time in the building). There is no evidence that Paul attempted to contact Lapka, but Lap-ka became terrified. She began taking days off work because she was so worried about the Garcia brothers’ visits. She again complained to her supervisors. They said that they would attempt to contact Paul’s supervisor and that they would institute a new visitation policy. When they did not act fast enough, Lapka sought an order of protection in state court, which was granted on September 5. On September 12, the District Director instituted an office-wide policy requiring supervisor approval before any visitor not on official duty could be allowed entry to the Chicago office. While it is not clear that the policy was consistently enforced, Summers did remind the staff to obey the policy. Lapka urged her supervisors to call the Federal Protective Services (FPS) and bar Garcia from entering her workplace pursuant to the court order. Lapka’s supervisors explained that they did not contact Garcia about the order because it was an agreed order of which Garcia was on notice. Paul Garcia never again entered the building and never tried to contact her.
Lapka believes that DHS officials then began retaliating against her for her EEO activity. Lapka contends that her supervisors assigned her all the mandamus cases in the office as a collateral duty and assigned her more duties than she had previously been assigned. The mandamus assignments were apparently more difficult and time-consuming, yet the DHS did not allow her any extra time to finish them. She fell behind and her performance rating dropped from “outstanding” to “excellent.” Lapka believes that the DHS used her backlog as an excuse to transfer her to a different job, which was not covered by her protective order, thus rendering her more vulnerable to Paul Garcia’s visits. Her application for the Department of Labor’s Employee Injury Compensation program was delayed and her voluntary leave program request was broadcast nationwide but not at the local level. In March 2005, Lapka was diagnosed with posttraumatic stress disorder. She is currently on indefinite medical leave.
II. DlSCüSSION
Our standards of review are familiar. We review the district court’s grant of a motion for summary judgment de novo.
Jackson v. County of Racine,
474 F.3d
*981
493, 498 (7th Cir.2007). Summary judgment is appropriate only “if there is no genuine issue of material fact and the moving party is entitled to judgment as a matter of law.”
Shermer v. Illinois Dep’t of Transp.,
1. Failure to Exhaust Administrative Remedies
The DHS begins by renewing an argument it lost in the district court— namely, that Lapka’s hostile environment claim is time-barred because she failed to contact an Equal Employment Opportunity (EEO) counselor within forty-five days of the alleged assault. It is true that federal employees who want to file discrimination claims with the Equal Employment Opportunity Commission (EEOC) must contact an EEO counselor “within 45 days of the date of the matter alleged to be discriminatory or, in the case of personnel action, within 45 days of the effective date of the action.” 29 C.F.R. § 1614.105(a)(1). This “counseling requirement” serves an important function; it gives agencies an opportunity to resolve an employee’s complaint informally by conducting their own internal investigations.
See Brown v. Marsh,
We believe that Lapka’s claim is timely. To determine the timeliness of her contact with the counselor, we must determine when the counseling requirement was triggered. To do this, we must carefully identify the exact nature of Lapka’s claim.
See Ledbetter v. Goodyear Tire & Rubber Co.,
— U.S. -,
The question, then, is when this hostile environment claim accrued. See Morgan,
Relying on our decision in
Pruitt,
the DHS argues that the fact that “discrete acts may have been mixed with a hostile environment does not extend the time.”
Pruitt,
2. Lapka’s Hostile Work Environment Claim
Hostile or abusive work environments are forms of sex discrimination actionable under Title VII of the Civil Rights Act of 1964.
Meritor Sav. Bank, FSB v. Vinson,
The first two elements are easily satisfied. We may assume that Lapka’s allegation that she was raped by a coworker is true. It goes without saying that forcible rape is “unwelcome physical conduct of a sexual nature.”
Little v. Win-
*983
dermere Relocation, Inc.,
Lapka must also show that the harassment she experienced was “severe or pervasive” enough to create an abusive environment and to alter the conditions of her employment.
Meritor Sav. Bank,
The sexual assault alone may have been sufficient to create an objectively hostile environment. It is true that it turned out to be an isolated incident and, thus, was not pervasive. But we have repeatedly stressed that the phrase “severe or pervasive” is disjunctive.
See Cerros v. Steel Technologies, Inc.,
We move now to the basis for employer liability. Lapka does not claim that the DHS should have known that Paul Garcia posed a danger to women, nor does she claim that the DHS was negligent in hiring him. So Lapka must proceed on a theory of co-worker liability, which is basically a theory of supervisory negligence.
2
See Guess,
Lapka first faults the DHS for failing to investigate the alleged assault. She focuses largely on what the District Director should have done to follow up on her complaint. She notes that the District Director made no attempt to contact Paul Garcia, Heather Legacy or the Brunswick District Attorney’s office. She is also upset that no action was taken against Garcia. Of course, the “hallmark of a reasonable corrective action” is a prompt investigation.
Cerros,
Lapka also claims that the DHS failed to protect her from visits by the Garcia brothers. It is not clear that the DHS could have prevented the visits by Paul’s brother Jaime; he never tried to contact Lapka and he had nothing to do with the original assault. Lapka’s supervisor told her that she would monitor Jaime’s behavior. That was sufficient. The visit by Paul were more troubling. But the DHS responded to Lapka’s complaints by adopting a new policy demanding that visitors to Lapka’s building be on “official business.” This policy was announced only two weeks after Paul Garcia’s visit to Lapka’s place of work. It appears that the DHS Director did contact Garcia’s supervisor and tell him not to send Garcia to 230 South Dearborn on official business. Because neither of the Garcia brothers worked for the Bureau of Immigration and Customs Enforcement it was unlikely that they would have official business there. We have noted that taking effective steps to physically separate employees and limit contact between them can make it “distinctly improbable” that there will be further harassment.
See Tutman,
Lapka’s last contention is that the DHS should have contacted FPS and told it to deny the Garcia brothers entry into the building, and that the DHS should have informed Garcia of the protective order. Again, there is no evidence that Paul Garcia was actually trying to contact Lapka. Perhaps the Director should have banned Garcia outright from Lapka’s building; this may have been the more effective course. But Garcia knew about the order because it was an agreed-upon order. It is not availing to say that the employer “should have taken even more aggressive measures.”
Berry,
3. Lapka’s Retaliation Claim
Lapka’s original complaint did not include a claim for retaliation, although she would later file a retaliation claim with the EEOC. Nevertheless, the district court read her response to summary judgment as asserting such a claim.
Lapka,
Lapka first complains that as a
form of retaliation she was assigned all the mandamus cases, which were more difficult and time-consuming than other cases. Lapka, however, already handled mandamus cases; the fact that she received more of them did not significantly alter her job responsibilities.
See Washington v. Illinois Dep’t of Revenue,
4. Lapka’s Privacy Act Claim
Beginning on July 11, 2003, Lapka filed a number of formal requests with FLETC, the INS, and the Department of Justice OIG for access to records and reports regarding the investigation into the June 2002 assault. The requests were made pursuant to the Privacy Act, 5 U.S.C. § 552a. The requests took a rather circuitous route, but the DHS ultimately denied them. Lapka now brings a claim under the Privacy Act for its failure to produce the records. Although she does not specify the subsection under which she is proceeding, we assume that she is suing for access under § 552a(g)(l)(B). 3 Under § 552a(d)(l), an employer must allow an employee an opportunity to access and review records that pertain to her. The Act provides a civil remedy for a failure to comply with § 552a(d)(l). A successful *987 plaintiff is entitled to injunctive relief and, if the plaintiff has “substantially prevailed” in the litigation, the court may also award attorney’s fees and costs. 5 U.S.C. § 552a(g)(3)(B). Section 552a(g)(3)(B) does not provide for damages in an access case under the Privacy Act.
After this litigation began, an assistant United States Attorney sent a letter to Lapka’s counsel stating that he had “convinced [his] client to permit disclosure of the reports” if the disclosure was made pursuant to a protective order. Gov. Ex.25. Shortly thereafter, the DHS turned over redacted copies of the records in question to Lapka. Lapka does not challenge any of the redactions; she appears to have got what she wanted. Because Lapka has received what she requested, her claim for injunctive relief is moot.
Cf. DeBold v. Stimson,
Lapka’s ostensible claim for attorney’s fees is not moot. Nevertheless, we do not believe that she is entitled to them under
Buckhannon Board & Care Home, Inc. v. West Virginia Dep’t of Health & Human Resources,
III. Conclusion
We regret any harm that may have come to Ms. Lapka on June 15, 2002. We certainly would not want to be taken for downplaying the serious nature of sexual assaults. But Lapka has not given us a sufficient reason to hold the DHS liable for her injuries. Lapka and her alleged assailant were effectively separated when they returned to Chicago. The DHS did not act negligently nor, we believe, did it take actions designed to dissuade her from pursuing her complaints. Its response may not have been perfect in all respects, but it was adequate. The decision of the district court is AffiRmed.
Notes
. The DHS was formed on March 1, 2003. The former INS was split into three agencies within the DHS: The Bureau of Immigration and Customs Enforcement (ICE), Bureau of *979 Customs and Border Protection (CBP) and Bureau of Citizenship and Immigration Services (CIS). While they were at the FLETC facility, both Lapka and her alleged assailant, Paul Garcia, worked for the INS (although in different locations). After the DHS was formed, Lapka worked for CIS while Garcia worked for CBP (although both technically work for the DHS).
. We should mention at this point that the DHS claims that Paul Garcia was not a "coworker” of Lapka but rather "someone who happened to be employed by the same agency.” Whatever the incidental merits of this distinction, it is irrelevant. Employer liability can be imposed when the harassment is committed by co-workers,
see Ferris,
. At times, Lapka seems to complain that the DHS failed to maintain accurate records; such a failure would be actionable under § 552a(g)(l)(C). Actions under § 552a(g)(l)(C), however, require a plaintiff to show that an “adverse determination” was m o/lo hPcoiico r\r Lli r\oa. inof'í'n ro/'iac thing Lapka does not allege. Her argument could also be construed as a failure to make necessary amendments to the records, which invokes § 552a(g)(l)(A). Lapka has not shown, however, that she has requested such an amendment.
