MEMORANDUM
Plaintiff Sandra Landmesser (“Landmesser”) brought this action alleging that she was wrongfully discharged by defendant United Air Lines, Inc. (“United”), in violation of Pennsylvania’s public policy exception to the doctrine of at-will employment. She also asserts claims for breach of contract, breach of a covenant of good faith and fair dealing, and for intentional infliction of emotional distress. Now before the Court is the motion of the defendant United Air Lines, Inc., for summary judgment (Document No. 12). 1 For the reasons set forth below, the motion of United will be granted.
I BACKGROUND
In 1990, Landmesser started working for United as a customer service representative and was generally considered a good employee. (Motion of United, Ex. 1, Deposition of Sandra Landmesser, at 33-37) (“Pl.’s Dep.”); (Motion of United, Ex. 10, Customer Services Representative/Service Director Performance Review). On October 3, 1996, plaintiff came under suspicion for three separate ticketing improprieties, including an advance seat blocking she performed for herself. 2 United considers advance seat-blockings improper when performed by employees for their own travel convenience. 3 Alerted to something improper, Ms. Applegate reported her findings to Christine Rice, an acting supervisor, who brought the matter to the attention of Dick Sommer, another United supervisor. (Applegate Decl. at ¶ 8); (Motion of United, Ex. 12, Deposition of Rich *275 ard Sommer, at 15-16) (“Sommer Dep. ). Mr. Sommer contacted Corporate Security at United’s headquarters in Chicago, and that department initiated an investigation of the incident. (Sommer Dep., at 16; Motion of United, Ex. 13, Declaration of Cindy Mulligan at ¶ 5 (“Mulligan Decl.”)).
Cindy Mulligan of United’s Corporate Security Department in Chicago examined several months of plaintiffs recent ticketing transactions and found that, in addition to blocking premium seats on Flight 95, plaintiff had engaged in other improper activities. Plaintiff had “even exchanged” a restricted, non-refundable 14-day advance purchase round trip ticket, bought by her cousin, for two one-way unrestricted tickets in the same direction and had waived the advance purchase requirements associated with 21-day advance purchase tickets for two other cousins. (Mulligan Decl. at ¶ 6b).
Plaintiff was present at an initial fact-finding meeting where she was given an opportunity to explain the suspicious transactions. (Pl.’s Dep., at 149; Motion of United, Ex. 14, Fact Finding Meeting for Sandra Landmesser, at 1-2 (“Fact Finding”)). After that meeting, plaintiff was informed that she was being suspended without pay until a more formal hearing could be conducted by United’s City Manager, the highest ranked management official in Philadelphia. (Sommer Dep., at 55; Fact Finding, at 2). Plaintiff was then afforded three separate opportunities to defend herself against the allegations of wrongdoing, with the assistance of her attorney. 4 Following those hearings, plaintiff was terminated from her employment with United.
Having exhausted all remedies within United’s internal grievance process, plaintiff brought this action in the Court of Common Pleas in Philadelphia County, and the case was removed to this Court.
II ANALYSIS
Defendant moves for summary judgment pursuant to Rule 56 of the Federal Rules of Civil Procedure. Under Rule 56, summary judgment may be granted when, “after considering the record evidence in the light most favorable to the nonmoving party, no genuine issue of material fact exists and the moving party is entitled to judgment as a matter of law.”
Turner v.
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Schering-Plough Corp.,
A. Wrongful Discharge
Pennsylvania has long adhered to the doctrine of at-will employment under which an employer “may discharge an employee with or without cause, at pleasure, unless restrained by some contract.”
Henry v. Pittsburgh & Lake Erie R.R. Co.,
Despite the fact that United needs no reason to fire plaintiff, it has produced ample evidence of plaintiffs wrongdoings with respect to ticketing practices, and I conclude that plaintiff has not produced evidence sufficient to create a genuine issue of material fact that as to whether her transactions were violative of United’s policies. In fact, plaintiff has not denied performing the contested transactions and even concedes that she understands why United would deem them improper. (Pl.’s Dep., at 109, 136-42, 146). 5 Rather, plaintiff claims that United’s focus on the wrongful ticketing transactions is merely pretextual, and that the true reason for her discharge was her application for workers’ compensation benefits in June of 1994, 6 a retaliatory motive that would vio *277 late Pennsylvania’s public policy exception to the at-will employment doctrine. (Pl.’s Brief, at 5).
Since 1974, the Supreme Court of Pennsylvania has recognized a cause of action for wrongful discharge under circumstances that violate public policy.
See Geary v. United States Steel Corp.,
Recently, in
Shick v. Shirey Lumber,
When a district court faces issues of state law that have not been directly addressed by the state supreme court, the court must predict how the state supreme court “would resolve these issues should it be called upon to do so.”
Wiley v. State Farm Fire & Casualty Co.,
Applying this analysis to the instant case, it is clear that the first two elements of a prima facie case have been met: the plaintiff engaged in a protected activity as defined under Shick, and the employer took the adverse action of terminating her after she had engaged in that protected activity. As to the third element, however, plaintiff has advanced only speculation as to the nexus between her protected activity and the discharge, and I conclude that no reasonable jury could find a causal connection based on such speculation. Plaintiff asserts that “everyone” engaged in the type of improprieties she was accused of, thereby implying that United’s termination of her was discriminatory. However, even when viewing all the facts in the light most favorable to the plaintiff, I conclude that there is simply not enough evidence to create a genuine issue of material fact as to a causal connection between the workers’ compensation benefits and the termination.
As evidence of a retaliatory motive on United’s part, plaintiff relies primarily on a comment that was made about her post-injury physical ability by K.C. Dawe, a United supervisor. In her deposition, plaintiff testified: “I know for a fact that K.C. Dawe has said he is sick of people complaining about me, how they have to shut my doors, how they have to sling my bags, how they have to basically carry my weight_” (Pl’s Dep., at 170). Plaintiff here conflates a claim for discharge due to disability with a claim for discharge in response to her prior application for workers’ compensation. 8 At most, this comment reveals the supervisor’s general frustration at plaintiffs inability to perform all the tasks regularly associated with her position. In no way would this comment support a reasonable jury finding that plaintiff was discharged in retaliation for an application for workers’ compensation benefits. A plaintiff must produce at least some evidence that connects the dots between her claim for workers’ compensation and her termination, such as adverse personnel action promptly after her workers’ compensation claim was made, statements by supervisors referencing her claim, documents from the employer discussing her claim with respect to her termination, etc... Plaintiff has produced no such evidence here.
Plaintiff also claims that her diminished physical ability earned her special treatment that made her co-workers jealous. She alleges that envy for her lighter workload prompted Jennifer Applegate’s investigation of her ticketing transactions, and states that Ms. Applegate “admitted that she did not like the Plaintiff and was one of the individuals who had animosity toward Plaintiff because she was in a modified position.” (Pl.’s Brief, at 2). This “admission” is nowhere to be found in the record before the Court and plaintiffs brief does not cite to any part of the record to substantiate this claim. Furthermore, there is no evidence that Ms. Applegate’s investigation was flawed or its results skewed by an attitude toward the plaintiff. While the Court is duty bound to view all facts in the light most favorable to
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the non-moving party, mere speculation is not accorded deference.
See Williams v. Borough of West Chester,
Having reviewed all of the evidence, I conclude that no reasonable jury could find a causal link in this record between the protected activity and the termination. The mere fact that “the discharge occurred after plaintiff filed for benefits does hot constitute evidence of retaliation based on the
post hoe ergo propter hoc
reasoning.”
Alexander v. Red Star Express Lines, Inc.,
B. Breach of Contract and Breach of the Covenant of Good Faith and Fair Dealing
Plaintiff asserts a breach of contract claim, arguing that the policies and procedures detailed in United’s employee handbook constitute a contract and that United breached that contract by bringing false allegations of wrongdoing against the plaintiff in violation of the duty of managers to be “fair, objective, and non-vindictive.” (Compl. at ¶¶ 26, 28). In addition, plaintiff argues that United breached its covenant of good faith and fair dealing “by failing and refusing to provide plaintiff with documents and other material necessary for plaintiffs appeal” and that United “failed to take into consideration certain documents provided by plaintiff which would have supported her appeal.” (Compl. at ¶ 20.)
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I conclude that plaintiff has not provided any evidence to create a genuine issue of material fact. As has been held by this very Court, “An employee handbook or manual only forms the basis of an implied contract if the employee shows that the employer affirmatively intended that it do so.”
Mercante v. Preston Trucking Co.,
1997 U.S.Dist. LEXIS 7453, at *6-7,
Plaintiffs claim for breach of a covenant of good faith and fair dealing also fails. Under Pennsylvania law, “there is no cause of action for breach of the implied covenant of good faith and fair dealing when the employment relationship is at-will .... ”
Brennan v. National Tel. Directory Corp.,
C. Intentional Infliction of Emotional Distress 11
Plaintiff asserts that her termination caused her “severe emotional turmoil” and that the defendant’s course of conduct was calculated to have a “severe and traumatic effect upon the plaintiffs emotional state.” (Compl. at ¶ 33). Devoid of legal merit and unsubstantiated by evidence, this *281 claim must fail. 12 The standard for assessing conduct capable of inflicting emotional distress is not a subjective one: the conduct must be “extreme and outrageous” and must “intentionally or recklessly” cause another person “severe emotional distress.” Restatement (Second) of Torts, § 46 (1965). In order for conduct to be considered “extreme or outrageous,” it must go beyond “all possible bounds of decency,” and must be regarded as “atrocious, and utterly intolerable in a civilized community. Generally, the case is one in which the recitation of the facts to an average member of the community would arouse his resentment against the actor, and lead him to exclaim, ‘Outrageous!’” Restatement (Second) of Torts, § 46 cmt. d.
In the instant case, plaintiff has advanced no evidence that would allow a reasonable jury to find that defendant’s behavior was “extreme and outrageous.” Even assuming that defendant terminated plaintiff in an extremely embarrassing way and circulated rumors about her and her alleged misconduct,
13
such behavior, while unfortunate, would not be outrageous. The plaintiffs case is very difficult to sustain, given that it is “extremely rare to find conduct in the employment context that will rise to the level of outrageousness necessary to provide a basis for recovery for the tort of intentional infliction of emotional distress.”
Cox v. Keystone Carbon Co.,
Even accepting all of plaintiffs allegations as true, I conclude that she has- advanced no evidence of hardship above and beyond the hardship that is ordinarily to be expected when a job is lost. Human nature is such that gossip is to be expected when an employee is terminated and gossip can be counted as one of the “insults, indignities, threats, annoyances, petty oppressions, or other trivialities” that plaintiffs must expect to encounter.
Kazatsky,
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Furthermore, a mere assertion that plaintiff has suffered emotional distress as a result of defendant’s actions will not suffice to establish the prima facie case for the tort. Pennsylvania requires that the plaintiff substantiate the claim that she feels distress, “a minimal element of the tort,” with “competent medical evidence.”
Kemp v. Philadelphia Housing Authority,
1999 U.S.Dist. LEXIS 16130, at *3,
Notes
. Jurisdiction is proper pursuant to 28 U.S.C. § 1332 as the parties are citizens of different states and the amount in controversy exceeds $75,000.
. United employee Jennifer Applegate was performing her duties as a passenger planner, reviewing the passenger lists for the following day, when she noticed that seven premium exit row seats had been assigned to passengers by the last name of "Zeccavette” on a flight to Los Angeles (Flight 95). (Motion of United, Ex. 11, Declaration of J. Applegate at ¶ 3) ("Applegate Decl.”). Ms. Applegate attempted to examine records for the Zecca-vette party but observed that a passenger name record for the members of that particular party did not exist and that there were no reservations in the system for the Zeccavette passengers. (Applegate Decl. at ¶ 4.) Trying to find out more information about the history of these seats, Ms. Applegate noted that plaintiff had forced a non-existent party under the name Zeccavette onto the flight and into those particular seats. (Applegate Decl. at ¶ 5.) Ms. Applegate remembered that plaintiff was traveling to Los Angeles with friends and family the next day, and she started to suspect that plaintiff had blocked the premium seats to ensure that she and her travel companions would be able to sit together.
.While United employees and their relatives may travel on any United flight, they can do so only on a space-available basis. United contends that by blocking the seats ahead of time, plaintiff "denied a premium row of coach seats to revenue customers.” (Motion of United, Ex. 17(B), Letter of John Watson to Sandra Landmesser) ("Watson Letter.”)
. A hearing with John Watson, the City Manager, was held on November 22, 1996, and plaintiff did not deny performing any of the transactions detailed above. (Motion of United, Ex. 17, Declaration of J. Watson at ¶ 7) ("Watson Decl.”); Pl.'s Dep. at 109, 125-26, 138-42. Shortly after that hearing, Mr. Watson informed plaintiff that her employment with United was terminated. (Watson Decl. at ¶ 8; Watson Letter, at 4). Plaintiff appealed Mr. Watson’s decision through United’s internal appeals process, (Pl.’s Dep., at 154-55), and was entitled to bring forth witnesses to present evidence on her behalf. Plaintiff brought in three co-workers to confirm that "everyone” engaged in the sorts of transactions for which she had been fired. The coworkers, all testified that plaintiff had not done anything out of the usual by blocking seats, "even exchanging” a ticket, and waiving an advance 21 day purchase requirement. However, these witnesses could not name specific Philadelphia employees who had conducted similar transactions, under similar circumstances. (Motion of United, Ex. 18, Letter of Joe Longbottom to Sandra Landmesser, at 3 ("Longbottom Letter’’); Motion of United, Ex. 15, Deposition of K. Kafel, at 48, 78-80, 93-94; Motion of United, Ex. 19, Deposition of J. Lombardo, at 110-11, 127-28, 142-43; Motion of United, Ex. 20, Deposition of D. Horchak, at 43, 54-55). Furthermore, in response to plaintiff's allegations that "everyone” waived advance purchase fees and even-exchanged restricted tickets, Cindy Mulligan of United's Corporate Security Department, conducted a random sample of computer transactions generated by Philadelphia employees to determine whether such practices were pervasive. Her audit did not uncover any activity similar to that engaged in by plaintiff, (Mulligan Decl. at ¶ 7), and Mr. Watson’s decision to terminate plaintiff was affirmed. Plaintiff was given the opportunity to further appeal, and United flew her to Chicago headquarters where she presented her case with the help of her attorney. (Pl.'s Dep., at 164). The panel rendered a final decision affirming plaintiff's termination. (Motion of United, Ex. 21, Letter of J. Hartigan & S. Gilday, at 4).
. Plaintiff does not dispute that she blocked seats on Flight 95 and admits that she was “not entitled to a confirmed seat.” (Pl.'s Dep., at 112). Plaintiff also does not dispute that she performed the two ticketing transactions for her cousins which United deemed improper. (Pl.'s Dep., at 129-32, 142-47.)
. On June 1, 1994 plaintiff was working baggage check-in when she lifted a heavy suitcase, tripped on the frayed carpeting, lost her balance, and fell unto a moving conveyor belt. (Pl.’s Dep., at 61-62). Plaintiff immediately sought medical care and was told she had a fractured left wrist, bruised ribs, and a sprain to her left knee. (Pl.’s Dep., at 62-63). Although she returned to work after approximately eight to ten days, it soon became apparent that her injuries were more extensive than originally thought and required surgery and other intensive treatment. The sprain to plaintiff’s knee turned out to be a medial meniscus tear, and she was ordered to stay out of work until surgery could be performed. Plaintiff was scheduled to go back to work six to eight weeks after the surgery, but plaintiff’s fractured hand was not healing. Tests revealed that a cyst was growing in the fractured area, and that cyst was aspirated several times. When that technique failed, plaintiff opted for surgical removal of the cyst. The surgery took place in January of 1995, but because of torn ligaments in her wrist, plaintiff's bones had to be wired together. Scar tissue resulting from that surgery further impeded the healing and restricted plaintiff’s range of motion. On the advice of her physicians, plaintiff did not return to work until she was cleared to do so on a light duty basis in July of 1995, approximately one year after the injury occurred. (Pl.’s Dep., at 74-75). From June 2, 1994 through July 31, 1995, the period of time during which her injuries prevented her from working, plaintiff received workers’ compensation which amounted to 100% of her preinjury salary. (Motion of *277 United, Ex. 6, Notice of Compensation Payable and Supplemental Agreement to Compensation, at 1-2).
. To some extent, the Sharkey Court has already made this prediction without stating so explicitly. In order to accomplish its analysis, that court adopted the Title VII analysis for retaliation which it termed “a comparable framework” to the cause of action available under
Shick v. Shirey. Sharkey,
2000 U.S.Dist. LEXIS 2041, at *17,
. Plaintiff herself characterized that comment as critical of her lack of physical ability: "Because I don’t think they terminated me for any reason or for no reason other than my disability and the tension that it caused." (Pl.'s Dep., at 170.) It is also significant to note that, upon her return to work, United made efforts to ensure that plaintiff would be placed in a work environment which she could handle with her physical limitations and that it was the plaintiff herself who asked to be reinstated to the more physically taxing positions she had occupied prior to her injury. (Pl.'s Dep., at 81-82.) While plaintiff's brief alleges that she asked to be moved from her duty because "she was having problems standing,” (Pl.'s Brief, at 2), there is no such evidence anywhere in the record.
. Plaintiff also claims that it was management itself that orchestrated her demise by circulating rumors about her and by actively trying to find some reason to fire her. (Pl.’s Dep., at 171-72). However, plaintiff cannot offer any specifics about the methods or rumors management used to achieve its goals: “I don’t even know. You walk into a room, and five people stop talking. And later on, someone will say, ‘Yeah, so and so said, I hear they’re trying to get rid of you now.’ ” (Pl’s Dep., at 172-73). Even construed in the most favorable light, these statements simply do not provide enough evidence for a reasonable jury to find a causal connection between the application for workers’ compensation and the termination.
. "[T]emporal proximity alone will be insufficient to establish the necessary causal connection when the temporal relationship is not ‘unusually suggestive.’ ”
Farrell v. Planters Lifesavers Co.,
. Plaintiff's attorney repeatedly seeks relief for a cause of action entitled “intentional infliction of emotional stress.” Having searched high and low for case law on such a tort and having found none, I will assume for the purposes of this opinion that counsel intended to seek relief for intentional infliction of emotional distress, and will rule accordingly-
. In a recent decision, the Supreme Court of Pennsylvania balked at formally recognizing a cause of action for intentional infliction of emotional distress.
See Taylor v. Albert Einstein Med. Ctr.,
. Plaintiff claims that United purposely generated and circulated all kinds of nasty rumors about her. She offers no evidence for this allegation but we accept it as true for purposes of this motion.
