Plaintiff recovered judgment for $20,000 against defendant Market Street Railway Company and defendant Fernandes, motorman on the car which struck her. As a condition to denying the motion for new trial the court reduced the judgment to $12,000. Defendants appeal from the judgment as thus reduced.
As set forth by appellants the facts of the case are as follows: The accident occurred about 5 o’clock on Monday afternoon, August 2, 1943, near the intersection of Bryant and 16th Streets in San Francisco. Bryant Street runs north and south; 16th Street runs east and west. Double streetcar tracks occupy each street.
Defendant company operated its No. 27 buses on Bryant Street, and its No. 22 streetcars on 16th Street. On the afternoon of the accident plaintiff had boarded a No. 27 bus at 7th Street, and had alighted at 16th Street, to transfer to a westbound No. 22 streetcar. In their operation on 16th Street eastbound No. 22 ears used the south track, westbound cars the north track.
Some eastbound No. 22 ears operated only to the west side of Bryant Street and then turned back. When these cars reached Bryant Street the farebox, trolleys, fenders and controls were shifted, and the cars, in order to proceed west, switched from the south track to the north track, by a switch or cross-over located between Bryant Street and the next street west. These cars were referred to as the “standing” cars, and occasionally as the “Bryant” cars. Other No. 22 cars eastbound on 16th Street crossed Bryant Street, and traveled to the end of the line in the vicinity of the shipyards before returning. At the trial these cars were termed “through” cars, or “3rd Street” cars.
The accident involved (1) a No. 22 car which had just com *391 pleted its eastbound run to the west side of Bryant Street and was standing on the south track (prior to turning back) and (2) a “through” No. 22 car which had finished its run- to 3d and 18th Streets, taken on a full load of shipyard workers, and was on its return trip, moving west on 16th Street on the north track and at the time of the accident, passing the “standing” No. 22 car. The space between the two cars as the “through” car passed was 1 foot 11% inches.
The right rear gate of the “Bryant” car was customarily opened for passengers while the car remained standing on the south track before switching to the north track. Plaintiff and others were standing in front of this gate, waiting for it to open, and were thus in position between the south and north tracks, when a No. 22 car on the north track traveling westerly came from east of the 16th and Bryant intersection and passed them. The passing car struck plaintiff, knocking her down and inflicting certain injuries.
As grounds for reversal of the judgment defendants contend that plaintiff was guilty of contributory negligence as a matter of law; that the court erred prejudicially in its charge to the jury, and that plaintiff’s counsel was guilty of prejudicial misconduct. Plaintiff was contributorily negligent, as a matter of law, according to defendants, because (1) she was negligently unaware of the passing car and stepped back against it after the front part had cleared her safely, and (2) she would not have been endangered had she remained on the sidewalk, moved behind the stopped car, or adjusted her position in the space between the tracks as the westbound car passed her. Plaintiff, familiar with the operation of ears and buses at that point, testified that she neither saw nor heard the approaching car; she felt a “terrible pulling” on the back of her coat and immediately was down on the ground.
The company’s custom of opening the right rear gate while the car was on the south track exposed persons about to board the car in dangerous proximity to cars passing on the north track. The defendant company could have taken on passengers through the gate used for the exit of passengers and kept the right rear gate closed until the car switched to the north track. In view of these circumstances it was for the jury to decide whether or not the northbound car passing persons
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between the tracks was operated in a reasonably safe manner. On appeal defendants rely on asserted proof as a matter of law of plaintiff’s negligence rather than on their lack of negligence. They contend that plaintiff voluntarily chose to stand in a position she knew to be dangerous instead of in a safe position, and that she failed to exercise any care whatever for her safety. Stated in another way, defendants invoke the rule set forth in 38 American Jurisprudence 873 and quoted in
Stricklin
v.
Rosemeyer,
Defendants do cite two cases wherein the appellate courts reversed judgments for plaintiffs on facts held to constitute contributory negligence as a matter of law. The cases are
McKeown
v.
Northwestern Pac. R. R. Co.,
In many details the facts in
Chunn
v.
City & Suburban Railway Co.,
“Whether such care has been exercised is a question of fact to be determined by the jury under the circumstances of each case. It was so held in
Pevonak
v.
San Francisco,
*395 Appellants object to the following instructions: ‘ ‘ The responsibility imposed by law upon a carrier of passengers for hire, such as a street railway company, includes the duty to provide a reasonably safe place where the passenger may board the street car.
‘ ‘ If you find from the evidence that plaintiff was exercising ordinary care for her own safety and occupying a place designated by the Market Street Bailway Company as a boarding place, then defendant railway company owed to plaintiff the highest degree of care to avoid injuring her.
“The word ‘station’ as used in these instructions refers to any place at which it is the practice of the carrier to stop for the purpose of receiving or discharging passengers. This includes such places which must be used, or reasonably may be expected to be used, by persons intending to become passengers and while waiting to board vehicles of the carrier.”
The word “provide” in the first paragraph, without explanation, does not definitely express the rule applicable to a situation such as this, but the court in the next paragraph makes it plain that “provide,” as used, does not mean the erection or equipment of a place to board the streetcars but rather the designation of a place as an area or space. This idea is further fixed by reference to the word “station” as a place at which it is the practice of the carrier to receive or discharge passengers. The carrier was bound to select a reasonably safe station space to receive passengers. The carrier does not become the guardian or insurer of persons about to board streetcars in the sense that a station area, is guaranteed as a place of safety from the wrongs of third parties. The relationship of carrier and passenger is not sustained under circumstances of a prospective passenger standing in a station area prior to the immediate approach of a carrier vehicle, but if a person intends to board a vehicle as a passenger and so indicates by the act of standing alongside, and the person in charge of the vehicle indicates an intention to receive the prospective passenger, and, as in this case, stops the car and prepares to immediately receive the person, the relationship of passenger to the carrier is established. Prom that moment the carrier must use the utmost care and diligence, and a reasonable degree of skill
*396
must be exercised (Civ. Code, § 2100; 4 Cal. Jur. § 66, p. 901;
Chunn
v.
City & Suburban Railway Co., supra; Hart
v.
Fresno Traction Co.,
The failure to present a valuable consideration in advance to the carrier is not alone determinative of the relation
*397
ship of carrier and passenger.
(Grier
v.
Ferrant, supra.)
Carriers often collect en rente or at the end of a journey. It is not important that a fare should be collected, but it is essential that the relationship of carrier and passenger exist. In the present case the jury was justified in finding that plaintiff was a passenger. A carrier of persons for reward must use the utmost care and diligence. (Civ. Code, §2100.) “The expression ‘highest degree of care’ is no stronger than the statutory requirement ‘utmost care.’ ”
(Osgood
v.
Los Angeles etc. Co.,
The issue of the motorman’s negligence justified the instruction on the duty of the company to provide a safe place to board the car. It was negligent for the motorman to operate the ear as he did because the company had a duty not to do anything to render its customary loading place unsafe.
Defendants complain that certain offered instructions were not given. The one deserving of mention reads: “If you find from the evidence that Rosa Lagomarsino was guilty of contributory negligence, as defined in these instructions, however slight such contributory negligence on her part may have been, then you should return your verdict for the defendants.” The significance of the refused instruction lies in the fact that the quantum of contributory negligence of plaintiff, if any, may have bothered the jury. The jury returned to the court after deliberation, at which time the following transpired: “The Court: You are the foreman? A Juror: Yes, Your Honor. Your Honor, the jurors would like to ask this question: Can damages be awarded if contributory negligence, regardless of degree, is established? The Court : Will-you repeat that question ? The Juror : Can damages be awarded if contributory negligence, regardless of degree, is established ? ’ ’ Thereupon, the court gave an instruction not previously given which contained the following: “If you find that plaintiff was negligent, you then must determine a fourth issue, namely: Did that negligence contribute *398 in any degree as a proximate cause of the accident? If you find that it did, your verdict must be for the defendant. ’ ’
Appellants cannot complain of this instruction. Bather than attempt an extemporaneous definition of contributory negligence, the court read a form instruction. To object to the instruction given because it fails to say “contributory negligence however slight” when it does say that negligence in any degree will bar plaintiff’s recovery, is to quarrel about the method of expressing rather than the substance of the rule.
The statement of the attorney for the plaintiff that “your attitude has always been ‘the public be damned’ ” is to be condemned. A preceding statement by the attorney for defendants that “we can’t control the public” may have called for a reply but not one that might tend to excite a resentful feeling against the adversary. The excitement of argument in the trial of cases should not so interfere with the cool, calm presentation of a client’s case as to prejudice the cause upon appeal. However, the trial court passed upon the question and evidently determined that the remark did not in fact prejudice the cause of defendants. The jury was admonished to disregard the remark. “A trial judge is in a better position than an appellate court to determine whether a verdict is probably due wholly or in part to misconduct of counsel and his conclusion in the matter will not be disturbed unless, under • all the circumstances, it is plainly wrong. ’ ’
(Aydlott
v.
Key System Transit Co.,
The judgment is affirmed.
Peters, P. J., and Bray, J. pro tem., concurred.
A petition for a rehearing was denied June 28, 1945, and appellants ’ petition for a hearing by the Supreme Court was denied July 26, 1945.
