The defendant, the law firm of Hutchins & Wheeler (law firm), appeals from a jury verdict in favor of the plaintiff, Alan J. Labonte, based on handicap discrimination. See G. L. c. 15 IB, § 4. The law firm argues that: (1) the plaintiff is estopped from pursuing his claim because he sought disability benefits; (2) the evidence was insufficient to withstand a motion for directed verdict; and (3) the judge erred in denying its motion for remittitur or a new trial based on excessive damages. We allowed the law firm’s application for direct appellate review. We affirm the determination of liability. We remand the case to the Superior Court for further proceedings on the issue of damages.
1. Facts. In June, 1990, the plaintiff, Alan J. Labonte, was hired as the executive director of the law firm. When hired, he was informed that his job would have a “continuously high” stress level. He was told that he would be required to perform many functions, although the exact functions never were incorporated explicitly into a written job description. At the job interview the law firm implied that the hours would be long. The plaintiff was to receive $115,000 per year for his services.
The plaintiff, a Greenfield resident, took up residence in an apartment near the law firm. His family remained in Greenfield. The plaintiff stayed in Boston during the week and traveled to Greenfield on weekends to be with his family. After a year, the plaintiff bought a home in the Boston area so that his family could be with him. Various partners of the law firm knew of and assisted with the mechanics of the purchase of the home and none dissuaded him from making the purchase or gave any indication that his job was in jeopardy.
During the first year, the plaintiff created a timekeeping system that saved the law firm $13,000 per month, arranged for a better life insurance package for the attorneys, rearranged leasing agreements to save rental payments of $43,000, lowered client disbursement costs by $200,000, and devised a system to cut overtime expenses to save $40,000. In June, 1991, the plaintiff received an evaluation stating that the
Approximately one year after starting at the law firm, the plaintiff developed a limp. A partner at the law firm suggested that he visit a doctor who was a client of the law firm. The plaintiff did so. The plaintiff learned that he had multiple sclerosis. He was referred to a neurologist, who specialized in the disease.
After learning that the plaintiff had multiple sclerosis, the partners on the management committee began to shun him. Despite a request to do so by the plaintiff, the partners never communicated with the specialist to determine what measures could be taken to accommodate the plaintiff in light of his condition. The only effort made was to meet over lunch on one occasion with the plaintiff’s referring doctor. The doctor told them to limit the amount of walking that the plaintiff would be required to do. He also stated that the plaintiff might need to rest during the day. The plaintiff continued to work long hours,
The partners at the law firm made no effort to move the plaintiff’s office or to limit his need for walking. On one occasion, one partner did tell the plaintiff that he should go home if he was tired so that he would not wear himself out and then be ineffective. The partners continued to maintain a heavy work load for the plaintiff, and also pressured him to cancel a personal trip to Florida that he had planned in December, 1991. In January, 1992, the plaintiff was terminated by the law firm. With the exception of the one lunch meeting with the referring doctor, the partners never met with any of the plaintiff’s doctors or the plaintiff himself prior to his termination to discuss whether reasonable accommodation to assist the plaintiff was possible. The reason given for his termination was poor work performance due to his disability. The law firm claimed that the plaintiff’s thinking was not as “crisp” as it needed to be.
After being terminated, the plaintiff applied for and
2. Estoppel. The law firm claims that the plaintiff is estopped from pursuing this discrimination claim because he sought disability benefits after being terminated by the law firm. The law firm asserts that a plaintiff claiming disability benefits admits that he is totally disabled and is unable to perform his job. Therefore, the plaintiff is not a “qualified handicapped person.”
Courts are wary of allowing plaintiffs to play “fast and loose with the courts” by claiming to be too disabled to perform the functions of a job and also claiming that they were terminated from their positions despite being able to perform those same functions. See McNemar v. Disney Store, Inc.,
Other “courts [applying estoppel] did not find it dispositive that the plaintiff had made representations of disability in order to receive benefits. Rather, some of the courts considered such representations as factors to be weighed in determining whether a fact question existed.” Morton v. GTE North, Inc.,
Relying on Beal v. Selectmen of Hingham,
Similarly, in August, the plaintiff, a salesman, had taken a continuous leave of absence due to clinical depression. His six-week leave began on March 27, 1989, and was later
On May 25, 1989, August was terminated because “it [was] certainly unclear when and if [August would] be able to return to work.” Id. at 579. He sought and received disability benefits for the rest of the year and renewed his claim in December, 1989; February, 1990; April, 1990; and June, 1990, on the basis that he was totally and continuously disabled. The application for benefits included a statement from the plaintiff’s doctor that the plaintiff had been “totally disabled” since March, 1989. August brought suit claiming handicap discrimination. The court denied August relief because it stated that his declaration that he was “totally disabled” was an admission that he was unable to perform the essential functions of the job, even given reasonable accommodation. Id. at 581-583. He failed to provide evidence that he could perform the essential functions of the job given reasonable accommodation. Id. Thus, when the request for accommodations was made, August already had admitted to being “totally disabled” and not a qualified handicapped person.
The plaintiff points to D’Aprile v. Fleet Servs. Corp., 92 F.3d 1 (1st Cir. 1996), as the analysis we should follow because it is the closest to his case. We agree. D’Aprile, a senior systems support analyst with multiple sclerosis, worked for two months on a flexible part-time schedule, using her vacation time to create a de facto accommodation. The plaintiff performed the essential functions of her job at a high level when allowed to use this schedule. When her vacation time elapsed, the employer denied her the opportunity to maintain the flexible schedule. She was terminated because she could not work a full-time weekly schedule and immediately filed for disability benefits. The employer argued that, based on the authority of August, the filing for disability benefits precluded the plaintiff from suing on the basis of handicap discrimination. The court disagreed.
The court noted that D’Aprile never claimed to be totally disabled during the time in which she requested her accom
The law firm asserts that “neither [the plaintiff] nor his doctors ever qualified their numerous statements to [the insurer].” This assertion is incorrect. On the form on which the plaintiff filed his claim for benefits, he stated that he was in need of a flexible work schedule. This request for accommodation, never considered by the law firm, was evidence that the plaintiff was not claiming to be totally disabled.
In sum, there was evidence to show that the plaintiff was
The plaintiff’s evidence was that he was disabled to perform the job without reasonable accommodation, but quite able to perform the job given some reasonable accommodation. The plaintiff sought an office near the elevators and flexible working hours. In these circumstances, estoppel is inappropriate. See, e.g., D’Aprile, supra at 4-5; Mohamed v. Marriott Int’l, Inc.,
3. Sufficiency of evidence. The jury concluded that the law firm terminated the plaintiff, a qualified handicapped person, solely because of his handicap. We start with the proposition that taking the question out of the jury’s hands is disfavored in the context of discrimination cases based on disparate treatment
Noting this preference for submitting the question to the jury, when we review the entry of a judgment notwithstanding the verdict, we view the evidence in the light most favor
4. Three-stage order of proof in discrimination cases. General Laws c. 151B, § 4, provides in relevant part: “It shall be an unlawful practice . . . [f]or any employer, personally or through an agent, to dismiss from employment ... or otherwise discriminate against, because of his handicap, any person alleging to be a qualified handicapped person, capable of performing the essential functions of the position involved with reasonable accommodation, unless the employer can demonstrate that the accommodation required to be made to the physical or mental limitations of the person would impose an undue hardship to the employer’s business.”
In disparate treatment cases, there is a three-stage order of proof, Blare, supra at 440-445, adopted from the approach taken by the Federal courts based on an analogous statute. McDonnell Douglas Corp. v. Green,
To establish the prima facie case of unlawful employment discrimination on the basis of handicap pursuant to G. L. c. 151B, a plaintiff who has been terminated from employment must show that: (1) he suffers from a handicap; (2) he is a “qualified handicapped person”; and (3) he was fired solely because of his handicap. Garrity v. United Airlines, Inc.,
Once a prima facie case is made, the burden shifts to the law firm to offer a legitimate nondiscriminatory reason for its action. A plaintiff could still prevail by showing that the reason given by the employer is merely a pretext for discrimination. The law firm consolidates the steps by offering that its reason for termination was that the plaintiff’s disability made him unable to perform the essential functions of the job.
No official job description for the position of executive director was offered in evidence. The law firm concedes that each person who had been in a position similar to the plaintiff had performed slightly different functions depending on the needs of the law firm at that time. Therefore, there is no clearly defined list of essential functions that the plaintiff must prove that he can perform. Compare Cox v. New England Tel. & Tel. Co., supra at 385-386 (recognizing that climbing a certain type of telephone pole was an essential function of being a splice service technician).
The juiy heard evidence from a number of witnesses on the issue of what the job entailed. Based on the evidence, in the light most favorable to the plaintiff, the jury could have determined that the essential functions were the preparation of financial reports and prodding attorneys to collect monies from their clients with the assistance of a managing partner. A reasonable jury could conclude that the plaintiff was capable of fulfilling these functions, had he been given a flexible work schedule and an office near the elevators.
The law firm claims that whether a certain function is an “essential function” is solely the employer’s judgment. That judgment is tested by relevant guidelines such as the work experience of previous incumbents and the current work experience of incumbents in the same or similar jobs. See Cox, supra at 383-384 (“essential function” determined by more than an employer’s job description). See also Hall v. United
According to the law firm, the plaintiff was told that he was terminated because his thinking was not as “crisp” as it needed to be. That evidence was contradicted by evidence presented by the plaintiff. The partner who worked closely with the plaintiff was unaware of any dissatisfaction with the work that the plaintiff had been doing. The evidence was sufficient to withstand the motion for direct verdict and for judgment n.o.v.
5. Damages, a. Damages for emotional distress. The law
There was evidence that the plaintiff was depressed after his termination and further that his confidence was shattered by being terminated by those of whom he had thought so highly. Further, one of the plaintiff’s doctors said that the plaintiff was depressed as a result of being terminated. He also testified on redirect examination that, but for this depression, the plaintiff could have performed at a high level. Therefore, the jury reasonably could have concluded that the depression caused by the termination was sufficient to warrant damages for emotional distress.
The law firm next contends that the $550,000 award for emotional distress is excessive based on the evidence presented. We agree. “[A]n award of damages must stand unless to make it or to permit it to stand was an abuse of discretion on the part of the court below, amounting to an error of law.” Mirageas v. Massachusetts Bay Transp. Auth.,
Determining whether damages are excessive is difficult because “[cjlaims for damages for emotional distress are inherently difficult to prove with certainty, to rebut, and to evaluate.” Keohane v. Stewart,
The plaintiff did suffer from depression and sought counseling for that depression from a therapist; however, his depression abated as he found a new job and began taking classes at Boston University. He was not hospitalized and never took medication to combat his depression. After being terminated, the plaintiff told his internist that he was “very motivated” to move on to new projects. He also expressed to another of his doctors that he was relieved to be free of the emotional stress of his position. Stripped of punitive aspects, this award does not relate reasonably to the emotional distress suffered by the
We conclude that a remittitur is required. Davidson v. Robie,
b. Punitive damages. The law firm also maintains that the award for punitive damages is excessive. There is no legislative cap on the punitive damages under G. L. c. 151B for handicap discrimination. Common law and constitutional principles mandate that courts review the amount to ensure that it is reasonable and not simply a criminal penalty. See, e.g., Pacific Mut. Life Ins. Co. v. Haslip,
The majority opinion in BMW of N. Am., supra, held that three main factors should be considered in determining if a punitive damage award is excessive: “the degree of reprehensibility of the defendant’s conduct,” the ratio of the punitive damage award to the “actual harm inflicted on the plaintiff,” with a comparison of “the punitive damages award and the civil or criminal penalties that could be imposed for compar
The concurrence in the BMW of N. Am. case discusses other standards to be applied and noted that the Alabama Supreme Court had not applied these standards in upholding the award in that case. Id. at 589 (Breyer, J., concurring). We note that some of the other factors set forth in the concurring opinion may assist the trial judge in reconsidering a punitive damage award. In reviewing punitive damages, the judge may consider the following criteria: a reasonable relationship to the harm that is likely to occur from the defendant’s conduct as well as to the harm that actually has occurred; a reasonable relationship to the degree of reprehensibility of the defendant’s conduct; removal of the profit of an illegal activity and be in excess of it so that the defendant recognizes a loss; factoring in of the financial position of the defendant; factoring in of the costs of litigation and encourage plaintiffs to bring wrongdoers to trial; an examination whether criminal sanctions have been imposed; an examination whether other civil actions have been filed against the same defendant. BMW of N. Am., supra at 589-592.
6. Conclusion. The case is remanded to the Superior Court for further proceedings on the issue of remittitur or a new trial on damages on the emotional distress claim and a rehearing of the law firm’s motion for remittitur or new trial on punitive damages in light of the standards set forth in BMW of N. Am.
So ordered.
Notes
He also had received a Christmas bonus.
The plaintiffs predecessor (and successor) in the role had spent only thirty-five to forty hours each week accomplishing most of the tasks that the plaintiff would be asked to assume.
To recover under Massachusetts discrimination law, a plaintiff must be a “qualified handicapped person.” A “qualified handicapped person” is one who can perform the “essential functions” of his position given “reasonable accommodation.” Cox v. New England Tel. & Tel. Co.,
Because our statutes in the area of employee discrimination law closely mirror the Americans with Disabilities Act, 42 U.S.C. §§ 12101 et seq. (1994) (ADA), we look toward Federal courts to see how they have addressed this issue. Despite no obligation to follow the Federal case law in the area, see Blare v. Husky Injection Molding Sys. Boston, Inc.,
Applicatioi. of estoppel in this area has been sharply criticized. See Beaumont, This Estoppel Has Got to Stop: Judicial Estoppel and the Americans with Disabilities Act, 71 N.Y.U. L. Rev. 1529 (1996).
The United States Court of Appeals for the First Circuit also noted that D’Aprile had shown that she could perform the essential functions if she had been allowed to continue to use the part-time flexible schedule. D’Aprile v. Fleet Servs. Corp.,
A distinction from Beal v. Selectmen of Hingham,
Even if we were to accept the law firm’s argument that the plaintiffs work performance was suffering greatly, he was terminated without being given the opportunity to work with reasonable accommodation.
We have recognized a difference between cases of disparate impact and cases of disparate treatment. Smith College v. Massachusetts Comm’n Against Discrimination,
There is also a requirement that any accommodations made by the employer not impose an “undue hardship.” Garrity v. United Airlines, Inc.,
There is no disagreement between the parties that the plaintiff suffers from multiple sclerosis and is therefore handicapped. Thus, the first prong is fulfilled.
The Federal guidelines can be used to guide Massachusetts in interpreting G. L. c. 151B. Beal, supra at 539-543. See 29 C.F.R. § 1630.2(n) (1996) (“Evidence of whether a particular function is essential includes, but is not limited to: (i) The employer’s judgment as to which functions are essential; (ii) Written job descriptions prepared before advertising or interviewing applicants; (iii) The amount of time spent on the job performing the function; (iv) The consequences of not requiring the incumbent to perform the function; (v) The terms of a collective bargaining agreement; (vi) The work experience of past incumbents in the job; and/or (vii) The current work experience of incumbents in similar jobs”).
Regardless of the exact duties of the position, the law firm argues that evidence should have led the jury to conclude that the plaintiff was incapable of performing his job duties even with accommodation. Provided that there is evidence that a jury could believe that the plaintiff could have performed the essential functions of his job given reasonable accommodations, a motion for directed verdict or a judgment n.o.v. is inappropriate. See Fontaine v. Ebtec Corp.,
During cross-examination, a specialist, who had been treating the plaintiff, remarked that, at the time he examined him, the plaintiff was incapable of performing the job even with reasonable accommodation. On redirect, the specialist clarified his testimony and stated that, without the depression caused by the termination, the plaintiff could have worked at least forty hours a week and performed his usual functions. In considering the sufficiency of the evidence in the light most favorable to the plaintiff, we accept the testimony on redirect examination.
Courts in other States have expressed similar views. See, e.g., Keohane v. Stewart,
The award also greatly exceeds emotional distress awards in similar cases. See Cain v. Hyatt,
