*1 II, F.Supp.2d Yankee Massachusetts. factor, the second evaluating the
at 88. Yankee customers .where evaluated
court Clinton, deceived, see allegedly
were 1265-66, concluded that
F.2d at outside Massa- them were majority of
vast II, at 88. F.Supp.2d Yankee
chusetts. weighed therefore
This factor court Finally, favor.
Bridgewater’s weighed factor the third
determined Yankee, the third
in favor Id. dispositive. not be alone could
factor 831). Roche, (citing
at 88-89 the district court’s concedes
Yankee oc- alleged conduct that the
determination substantially outside primarily
curred we unless reverse is correct
Massachusetts evidentiary decision. court’s
the district so, district court’s not done
As have 93A on the summary judgment
grant
claim is affirmed.
Y. Conclusion stated, judgments
For reasons are affirmed. court district Plaintiff, Appellant KVORJAK,
Brian
, v. Depart MAINE, Maine State Landry, Labor, R.
ment of Valerie State of Maine
Commissioner Defendants, Ap Labor,
Department of
pellees. 00-2385.
No. Appeals,
United States Court
First Circuit. 7,May
Heard Aug.
Decided
COFFIN, Judge. Senior Circuit Kvorjak claims Brian De the Maine employer, former that his *3 Labor, failed wrongfully of partment disability when it refused accommodate home after his him to work at to allow was relocated and his office closed district court facility. The to a distant defen judgment for the summary granted claims,1 and state on his federal dants to offer that he had failed evi concluding he to demonstrate dence sufficient aspects of his accomplish “essential” 12111(8). § See 42 U.S.C. job at home. the record and a close review of After caselaw, we affirm. Background2
I. Factual
appellant.
Bates for
Daniel W.
aas
re-
partially paralyzed
is
Appellant
bifida,
had
he has
spina
sult of
condition
Taub,
Attorney
Assistant
Christopher C.
ability
limits his
birth. The condition
since
Rowe, At-
General, with whom G. Steven
walk,
with his
problems
causes
bowels
Herman,
General,
P.
Susan
torney
and
bladder,
pain
triggers
and at times
General, were
brief
Attorney
on
Assistant
sits,
Despite
stands or lies down.
when he
appellees.
for
difficulties,
successfully
these
in Maine
agencies
for various state
worked
Judge,
LYNCH,
Before
Circuit
the last seven and
twenty-two years,
for
COFFIN,
Judge,
for
as a claims
Senior Circuit
one-half
of
Division Unem-
SCHWARZER,
Department of Labor’s
Judge.*
District
Senior
*
780,
Island,
California,
F.3d
788-89
sitting
Rhode
160
of
the Northern District
Of
of
Maine,
(1st
1998);
v.
by designation.
Soileau
Cir.
Guilford of
37,
(D.Me.1996),
Inc.,
aff'd,
F.Supp.
928
45
brought suit under the Americans
1.
Thus,
12,
1997).
(1st
while
("ADA”),
105
14
Cir.
F.3d
42 U.S.C.
Act
with Disabilities
12101-12213,
explicitly
ADA because it has
refer to the
Act of
§§
the Rehabilitation
794,
1973,
litigation to
primary
and the Maine Human
focus
this
29 U.S.C.
been the
("MHRA”),
§§ 4551-
5 M.R.S.A.
Rights
applicability
Act
of its
point, and because of the
law,
this
Supreme Court ruled earlier
The
body
case
accompanying
of recent
our
Amendment immun
year
Eleventh
solely
applies
to the
here in fact
discussion
damages
money
states from claims
izes
claims.
Rehabilitation Act and MHRA
See Bd.
Trs.
Title I of
ADA.
under
gen-
simplicity, we
Similarly
the sake of
Garrett,
356, 121
v.
531 U.S.
Univ. Ala.
collectively as
erally
"the
refer to defendants
967-68,
(2001);
After consultation with the
ap-
expressed
again requested
pellant May
requested
the accom-
working
accommodation of
at home.
working
modation of
a full-
request
home on
The
again was denied. Appellant
time, permanent basis.3 He supplemented
subsequently
complaints
filed
with the
his
with a
request
physician
letter from
challenging
original layoff
his
MHRC
both the
that
stating
Bangor every
the commute to
and the later failure to re-hire him. The
day
have a
impact
would
detrimental
on
maintain
State continued to
that it had no
The
health.
doctor also
obligation
stated
to ameliorate
com-
“any
difficulties;
view,
effort that can be made
him muting
allow
in its
to
he was no
lion,
initially
Department
3. Appellant
although
wrote to the
il is not clear that this offer
that,
home,
working
Labor
addition to
was
him.
deposition,
In his
communicated
"willing
he
any
was
to consider
he said was unaware of an offer
reloca
he
my
accommodations which will
con-
result
beyond
by
tion
that received
other
assistance
employment,”
tinued
but the record reflects
employees.
temporary housing,
The offer for
rejected any option
later
he
than at-
other
however,
explicitly
was
noted in a memoran
home work. See
note 9.
infra
investigator
dum to
for the Maine
an
Human
("MHRC”).
Rights Commission
prepared
help arrange
4. The State also was
support
during appellant's
services
reloca:
Process
Interactive
II. employees who
from non-disabled
different
of work-
accommodation
sought the same
substance
delving into the
Before
of the inconvenience
issue,
appel
home because
address
ing at
§ 4573-A
the State violated the
5 M.R.S.A.
lant’s contention
relocating. See
informal,
an
inter
failing to utilize
by
ADA
em-
(“This
prohibit
an
does
subchapter
to make an individualized
process
active
individual
... an
discharging
from
ployer
and abilities. The
of his needs
assessment
disability ...
if the
mental
physical or
state
regulations
implementing
statute’s
men-
individual,
physical
because
necessary
for an
“may” be
that it
at, remain
to ... be
is unable
disability,
tal
employee
dialogue with
initiate a
place where
go to or from
at or
accom
appropriate
order
determine
per-
are to be
employment
duties
1630.2(o)(3).
29 C.F.R.
modation. See
formed.”).
investigator, how-
The MHRC
regulation
construed
Courts have
appel-
ever,
determining whether
without
obligation.
See
various levels
imposing
the essential functions
lant
States, 228 F.3d
Barnett v. United
supervi-
(relying on
job at home
*5
(en banc)
(9th Cir.2000)
(citing
1111-14
re-
could be
statement
sor’s
cases),
granted
part
petition
cert.
for
found rea-
required),
if the law
structured
—
Barnett,
Airways v.
U.S.
sub nom US
that appellant
believe
grounds to
sonable
1600,
—,
149 L.Ed.2d
121
467
S.Ct.
disability
to unlawful
subjected
been
had
00-1250).5
(No.
(2001)
in the most
Even
discrimination.
however,
version,
such as the
rigorous
“mandatory obligation”
Ninth Circuit’s
1999,
lawsuit
June
filed his
cases,
Hosps.
v. Mem.
Humphrey
all
see
rejection of his
asserting that the State’s
(9th Cir.2001),
Ass’n,
1128,
239 F.3d
1137
violated federal
to work
home
request
filed,
cert.
derstanding of the Functions III. Essential under- and avoided both sides Accommodation Reasonable treat- frustration ill sense of standable ADA, a under the To relief obtain however, too, must Appellant, ment.10 that: must demonstrate plaintiff inadequate responsibility some bear argu- at counsel oral His communication. (1) meaning within the was disabled he exceptional his clear made ment (2) Act; qualified indi- he was of the portion for at least performance vidual, the essential i.e. able to adjudicator was as a claims tenure with without functions of physical sacrifices. significant without (3) accommodation; and he shows, Yet, record the State so far as the disability. of his discharged because was to know extraordi- no reason had Ward, at 33. The State concedes taking mini- been nary measures he had statutory defini- meets the appellant working at the difficulties mize on disability. dispute centers tion of Reed, 244 F.3d office. See Rockland qual- he was a inquiry, whether second for accommoda- (employee’s request “ par- ADA.12The under the ified individual spe- ‘sufficiently direct must be tion ” here is whether we face question ticular employer with notice cific’ the essential func- “perform can need); Interpretive EEOC disability-based the accommo- given position” tions of the Guidance, app. Pt. 29 C.F.R. seeks, working at home. The he dation (“In respon- ... it is the general, 1630.9 *7 a matter of law court concluded as district disability with a to sibility of the individual not, based on the State’s that could he that an accommoda-' the inform important functions evidence that several needed.”).11 under- is Had State tion by adjudicators could claims performed need appellant’s at the outset that stood appellant’s home. accomplished not be not, fact, limited was accommodation the State both Appellant contends doubt commuting, there is no reason to to reasonably can be what underestimates progressed would have interaction setting improperly a home done in differently. appel- recognize least some of We that at State example, raised concerns 10.For desire to retain stemmed a lant's silence from confidentiality expense related about concerning physical his privacy a level of work, fully explore did not them but at-home however, be employer, cannot An difficulties. Similarly, appellant counsel. or his with knowing responsible information held rejecting internally before concluded employee disability that deliberate- about request at that the to work ly to withhold. chooses adjudicator of a claims functions essential home, did performed at not be but appellant fails we conclude 12. Because in its address that issue communications not individual, qualified is that he establish until la- or his counsel much court, we, reach do the district not like ter. prima of the facie case. third element
55
func-
scriptions, consequences
characterizes as “essential” certain
requiring
not
function,
require
setting.
tions that
an office
experience
work
past
in-
cumbents, and
experience
work
of current
recently
We
have confirmed that
Ward,
incumbents.”
209 F.3d at
(citing
34
plaintiff
proposing
bears the burden of
1630.2(n)(3)).
§
29 C.F.R.
that would
him
enable
is,
job
perform
effectively
at
The record contains both a “Task State-
things,
least on the face of
reasonable.
adjudicator
ment” for the
position
claims
Reed,
26;
Phelps,
F.3d at
F.3d at
processing
at a
center and a list labeled
necessarily
showing
258. This
entails a
“Essential Functions of a
Adjudica-
Claims
effectively
that the accommodation “would
tor,” the latter of which is simply a short-
Reed,
perform
job,”
[him]
[his]
enable
ened version of the former. The task
starting point,
F.3d at 259. As a
items,
statement contains nine
and six of
therefore, appellant must offer evidence
them are identified as essential functions
that he can
the essential functions
in the other document. The first three
adjudicator
of a
home. This
“essential”
generally
job
tasks
describe the
turns out to be both the
and the
beginning
of adjudicating claims—what we shall call
analysis.
end of our
“adjudicator
function”13—and the other
provision
three involve the
of information
An “essential function” is a fun
and guidance
variety
to a
of individuals
job duty
damental
at issue.
both inside and outside the Division—in
Ward,
34;
See
the
trouble-shooting
responsible
decision-mak-
people
of Labor
Department
other
day.
confiden-
resolution for
problem
at home with
and
routinely work
ers
in visible loca-
documents,
posted
a full time
are
not on
Their names
albeit
tial
the call
so that
Moreover,
no evidence that
within
centers
there is
tions
basis.
go to
know who to
with
be made on
claims staff
must
benefits decisions
the
They remain
deadlines,
problems.
and
gaining
questions
ac-
extremely tight
they
help
can
other
accessible so that
the office or within
kept at
to records
cess
employees’
other
employees at
the
system
computer
Division’s secure
example,
For
needed.
workstations
feasible.15
logistically
thus seem
would
help another
adjudicators might
claims
may be the
adjudicating claims
Although
com-
conduct research on the
employee
posi-
former
function of
core
database,
employee’s
into an
plug
puter
adjudicator” title—
its “claims
tion-Aience
call,
telephone
with a
telephone to assist
large
both
advisor function looms
of a call at their own
portion
or take a
the testi-
written task statement
problem
before
to resolve
workstation
by the State.
presented
evidence
monial
the call back to the other
transferring
affidavit, Boyett described the
lengthy
aIn
terminating the call.
employee
services from
of the Division’s
transition
that,
further
since the
Boyett
stated
offices,
one
such as the
field
decentralized
centers,
adjudicators
change to call
Rockland,
in which
worked
served as a technical re-
have more often
model,” which consolidated
“call center
because
employees
for other
source
offices
operations
three
Division’s
was reduced from
supervisors
number of
In the call
serving a statewide clientele.
statewide, making them
to six
seventeen
claims are
system, unemployment
center
Al-
questions.
for individual
less available
auto-
telephone
via
and routed
submitted
be
assistance could
though some
this
three centers in a
matically to one of the
primarily provid-
“it is
provided by phone,
equalize workloads
intended to
manner
usually requires
person
ed in
because
among the locations.
materials, includ-
jointly reviewing written
sections,
forms, documents,
adjudicators
pri-
are “the most sen-
law
ing
Claims
ior,
claim cards.”
mary
resource”
commission
non-supervisory technical
cases
centers,
resulting
adjudicators
participate
function
call
and one
Claims
of claims staff at the call
training
is to serve as
technical
experienced
from that
status
approximately
centers.16
“Adjudicator
Day”
hand,
reported
that both individuals
the State maintains
affidavit
On the other
present
"fully occupied
their
duties
would be difficult for an
are
that such research
not have
to take on additional
manage
impos-
and do
time
employee to
without
at-home
12112(b)(5)(A) (an
42 U.S.C.
duties.” See
employees
ing
burden on
an undue
*9
employer
accommoda-
provide
need not
an
requires physical access to
office because
impose "an undue hard-
files,
tion that would
unemploy-
to
as well as
the
access
paper
ship”).
An at-home em-
ment insurance database.
rely
ployee
on others to
thus would have
find,
Boyett
call center envi-
"[t]he
stated that
copy, and mail
documents. As
needed
16.
provides
ability to offer staff
the Division’s call centers
ronment
of December
frequently
each center
peo-
training more
because
supported by only two clerical staff
were
Division,
covering
another
capability
ple.
Boyett,
has the
of
Laura
of
director
essence, Boyett’s
depicts
this role either is not
affidavit
essential or
adjudicators
key players
performed by
on a
could be
him at home.
claims
He
emphasizes
by
function is to
informa-
a statement made
team whose
Gail
Thayer,
in
public
utilizing
and assistance to the
director of the Bureau of Unem
tion
(which
system.
ployment Compensation
insurance
unemployment
includes
Division),
it,
system
on-the-spot
requires
often relies on
collabo-
that “if the law
vari-
among
Kvorjak’s
rative efforts
the call center’s
could restructure Mr.
[State]
adjudicators
job
and claims
are
him
employees,
ous
to enable
to work at home.”
particularly
participants
state, however,
vital
because of Thayer did not
high
their
level of technical skill. See 29 resulting position would include all of a
1630.2(n)(2)(ii) (a
job function
functions,
C.F.R.
adjudicator’s
claims
essential
may
and,
be considered essential “because of
indeed,
deposition
she testified at her
available
employees
the limited number
not,
fact,
that she
did
envision that such
among
performance
whom the
of that
a restructuring would retain all of the
distributed”).
function can be
The State’s
important
appellant’s job.
elements of
that,
definition,
by
position is
the advisor
require
The law does not
training
joint prob-
function includes
disability by
“accommodate a
foregoing an
lem-solving
accomplished
that could not be
essential function of the position
by
effectively by
adjudicator
a claims
based
reallocating essential functions to make
call
outside of the
center. See EEOC
jobs
other workers’
more onerous.” Feli
Enforcement
Ac-
Guidance: Reasonable
ciano,
785;
Phelps,
160 F.3d at
see also
and Undue
Under
Hardship
commodation
Laurin,
26;
detail for adjudicator expected is which a claims IV. Conclusion function, possibili- perform the advisor demonstrates without mean- record advisory that a task is unim- ty particular ingful dispute that the essential functions portant reasonably performed could be per- of a claims cannot be home does not under- at an individual’s employee’s at an individual home. formed position mine the that the claims State’s grant summary affirm the We therefore adjudicator’s in-office role edu- judgment for defendants. essential. is cator/trainer/advisor Affirmed. suggesting offers no evidence Appellant that, despite the written task statement SCHWARZER, Judge, Senior District departmental expectations out- and dissenting: affidavit, Boyett lined the advisor actuality comprises insignifi- function in respectfully problem I dissent. The adjudicator’s job. portion cant of a claims this case is that the had made State knowledge limit- His own is reject Kvorjak’s request to up its mind to experience working ed a field considering work at home without even provides office and thus ba- insufficient a whether accommodation Boyett’s sis to rebut assertion that Thus, in responding could be worked out. important advisor function became more request, rejected to his initial the State it after the consolidation of services in call ground “commuting job on the to the have, centers.19 did activity is not a covered under ADA.” It not, depose adjudicators current claims Kvorjak’s any did not consider medical their duties. about (nor it request any), information did did not conduct a cost assessment of his Finally, appellant tries to make much of Instead, working from home. the State Department the fact that two of Labor Kvorjak’s advised counsel that it was not employees permitted have been to work home, him having interested work at home. The significantly evidence shows and it is clear from the record that no (1) distinguishable circumstances: the em- ever considered. Un- was ployees, experienced allergic- who both til litigation, the commencement of the type reactions to substances in their office position. adhered to this initial It State building, being permitted are to work at only was when the filed its motion until only Department is able to summary judgment presented, that it construct a “clean room” at the workplace; (2) way by Boyett, of the affidavit of Laura adjudicator— neither is a claims litany Kvorjak job why reasons would not organize one’s is to and the other files perform is a tax be able to the essential functions specialist primary duty whose is to employers call of his at home. This court has said unemployment who owe employees employee’s request “[a]n taxes. The fact these reason- support appel- requires great work at home lends no able accommodation deal lant’s contention that he could the employee communication between interrogato- by performing receptionist 19. In his answers to defendants’ the duties of a ries, appellant acknowledged others, that even at the my covered for boss and etc.” field office he would "cover for other workers
59 Inc., Jacques Clean-Up Group, v. re 96 F.3d parties ... both bear employer Cir.1996).1 (1st 506, accom determining what sponsibility for 515 v. IBM necessary.” Criado modation is I would reverse and remand for trial. Cir.1998) (1st 437, 444 Corp., 145 F.3d Wayne Cmty. Fort Bultemeyer v. (quoting (7th Cir.1996));
Schs., 1281, F.3d 1285 100 v. Lederle Paren Garcia-Ayala
see (1st Inc.,
terals, 638, 12 212 F.3d 648 n.
Cir.2000). essentially Here there was
none. the omission
This a case which is not can be said to be of of such communication America, STATES of UNITED Express v. Fed. Soto-Ocasio moment. no Cf. Appellee, Cir.1998). (1st 14, rp., 19 Co v. duty to “mak[e] The State does have ... unless accommodations reasonable [it] Wiese, SCHWARZ, Thomas Charles the accommodation can demonstrate Bruder, and Thomas Defendants- hardship an undue on the impose would Appellants, 42 business.” U.S.C. operation [its] 12112(b)(5)(A). Kvorjak’s supervisor’s Volpe A. and Michael Justin deposition, that the law testimony on Bellomo, Defendants. required could be restructured 00-1479, and 00-1515. Nos. 00-1483 at home and confiden enable him to work with the tiality concerns and connections Appeals, United States Court resolved, raises a tri center could be call Second Circuit. Moreover, the adamant able issue. State’s consider and from the outset refusal 19, Argued July 2001. a triable is accommodation raises discuss July Decided complied whether it its sue as to ADA. the State obligation under the What precisely here is what the
did Garcia-Ayala: simply rejected “It
did for the accommodation without request so without
further did discussion making the accommo
pointing any facts needs.” harmful to its business
dation n. 12.
Garcia-Ayala,
“may [a] ] well be situation! in an informal
employer’s engage failure to a fail process would constitute
interactive
ure to of the ADA.”
that amounts to violation commodating computer programmer with request parenthetically I note that the regarded multiple by allowing as outland her to work at cannot be work sclerosis Reno, Langon Dep't and Hu home); v. Health ish. See F.3d Carr v. see also (D.C.Cir. Servs., F.2d 1994). man (D.C.Cir. 1992) agency ac (holding that must consider
