We decide whether Network Solutions may be liable for giving away a registrant’s domain name on the basis of a forged letter.
Background
“Sex on the Internet?,” they all said. “That’ 11 never make any money.” But computer-geek-turned-entrepreneur Gary Kremen knew an opportunity when he saw it. The year was 1994; domain names were free for the asking, and it would be several years yet before Henry Blodget and hordes of eager NASDAQ day traders would turn the Internet into the Dutch tulip craze of our times. With a quick email to the domain name registrar Network Solutions, Kremen became the proud owner of sex.com. He registered the name to his business, Online Classifieds, and listed himself as the contact.
Con man Stephen Cohen, meanwhile, was doing time for impersonating a bankruptcy lawyer. He, too, saw the potential of the domain name. Kremen had gotten it first, but that was only a minor impediment for a man of Cohen’s boundless resource and bounded integrity. Once out of prison, he sent Network Solutions what purported to be a letter he had received from Online Classifieds. It claimed the company had been “forced to dismiss Mr. Kremen,” but “never got around to changing our administrative contact with the internet registration [sic] and now our Board of directors has decided to abandon the domain name sex.com.” Why was this unusual letter being sent via Cohen rather than to Network Solutions directly? It explained:
Because we do not have a direct connection to the internet, we request that you notify the internet registration on our*1027 behalf, to delete our domain name sex. com. Further, we have no objections to your use of the domain name sex.com and this letter shall serve as our authorization to the internet registration to transfer sex.com to your corporation.2
Despite the letter’s transparent claim that a company called “Online Classifieds” had no Internet connection, Network Solutions made no effort to contact Kremen. Instead, it accepted the letter at face value and transferred the domain name to Cohen. When Kremen contacted Network Solutions some time later, he was told it was too late to undo the transfer. Cohen went on to turn sex.com into a lucrative online porn empire.
And so began Kremen’s quest to recover the domain name that was rightfully his. He sued Cohen and several affiliated companies in federal court, seeking return of the domain name and disgorgement of Cohen’s profits. The district court found that the letter was indeed a forgery and ordered the domain name returned to Kre-men. It also told Cohen to hand over his profits, invoking the constructive trust doctrine and California’s “unfair competition” statute, Cal. Bus. & Prof.Code § 17200 et seq. It awarded $40 million in compensatory damages and another $25 million in punitive damages.
Kremen, unfortunately, has not had much luck collecting his judgment. The district court froze Cohen’s assets, but Cohen ignored the order and wired large sums of money to offshore accounts. His real estate property, under the protection of a federal receiver, was stripped of all its fixtures — even cabinet doors and toilets— in violation of another order. The court commanded Cohen to appear and show cause why he shouldn’t be held in contempt, but he ignored that order, too. The district judge finally took off 'the gloves— he declared Cohen a fugitive from justice, signed an arrest warrant and sent the U.S. Marshals after him.
Then things started getting really bizarre. Kremen put up a “wanted” poster on the sex.com site with a mug shot of Cohen, offering a $50,000 reward to anyone who brought him to justice. Cohen’s lawyers responded with a motion to vacate the arrest warrant. They reported that Cohen was under house arrest in Mexico and that gunfights between Mexican authorities and would-be bounty hunters seeking Kremen’s reward money posed a threat to human life. The district court rejected this story as “implausible” and denied the motion. Cohen, so far as the record shows, remains at large.
Given his limited success with the bounty hunter approach, it should come as no surprise that Kremen seeks to hold someone else responsible for his losses. That someone is Network Solutions, the exclusive domain name registrar at the time of Cohen’s antics. Kremen sued it for mishandling his domain name, invoking four theories at issue here. He argues that he had an implied contract with Network Solutions, which it breached by giving the domain name to Cohen.' He also claims the transfer violated Network Solutions’s cooperative agreement with the National Science Foundation — -the government contract that made Network Solutions
The district court granted summary judgment in favor of Network Solutions on all claims. Kremen v. Cohen,
The conversion claims fared no better. The court agreed that sex.com was Bremen’s property. It concluded, though, that it was intangible property to which the tort of conversion does not apply. Id. at 1173. The conversion by bailee claim failed for the additional reason that Network Solutions was not a bailee. Id. at 1175.
Kremen appeals, and we consider each of his four theories in turn.
Breach of Contract
Kremen had no express contract with Network Solutions, but argues that his registration created an implied contract, which Network Solutions breached. A defendant is normally not liable for breach of contract, however, if he promised to do something for free. The party claiming breach must show that, in return for the promise, it conferred some benefit the other party was not already entitled to receive, or suffered some prejudice it was not already bound to endure. Cal. Civ. Code § 1605.
Kremen did not pay Network Solutions or exchange some other property in return for his domain name. Nor did his registration increase the amount of money Network Solutions received from the National Science Foundation; under the cooperative agreement, Network Solutions was paid on a fixed-fee basis. The cooperative agreement did contemplate that Network Solutions might one day charge fees. Kremen seizes on this fact and claims he conferred a benefit on Network Solutions by becoming a customer “at a time when [it] was eager to expand its customer base.”
The problem with this theory is that Kremen was a nonpaying customer, so his status as a registrant was valuable only because of the possibility he might stick around if Network Solutions started charging fees. Kremen was under no obligation to do so. He was in the same position as one who promises to do something but reserves the right to change his mind. See, e.g., County of Alameda v. Ross,
Kremen did not give consideration for his domain name, so he had no contract with Network Solutions. Cf. Oppedahl & Larson v. Network Solutions, Inc.,
Breach of Third-Party Contract
We likewise reject Kremen’s argument based on Network Solutions’s cooperative agreement with the National Science Foundation. A party can enforce a third-party contract only if it reflects an “express or implied intention of the parties to the contract to benefit the third party.” Klamath Water Users Protective Ass’n v. Patterson,
Kremen relies on language in the agreement providing that Network Solutions had “primary responsibility for ensuring the quality, timeliness and effective management of [domain name] registration services” and that it was supposed to “facilitate the most effective, efficient and ubiquitous registration services possible.” This language does not indicate a clear intent to grant registrants enforceable contract rights. We accordingly reject Kre-men’s claim. Cf. Oppedahl & Larson,
Conversion
Kremen’s conversion claim is another matter. To establish that tort, a plaintiff must show “ownership or right to possession of property, wrongful disposition of the property right and damages.” G.S. Rasmussen & Assocs., Inc. v. Kalitta Flying Serv., Inc.,
Property is a broad concept that includes “every intangible benefit and prerogative susceptible of possession or disposition.” Downing v. Mun. Court, 88 Cal.App.2d 345, 350,
Finally, registrants have a legitimate claim to exclusivity. Registering a domain name is like staking a claim to a plot of land at the title office. It informs others that the domain name is the registrant’s and no one else’s. Many registrants also invest substantial time and money to develop and promote websites that depend on their domain names. Ensuring that they reap the benefits of their investments reduces uncertainty and thus encourages investment in the first place, promoting the growth of the Internet overall. See G.S. Rasmussen,
Kremen therefore had an intangible property right in his domain name, and a jury could find that Network Solutions “wrongful[ly] disposed] of’ that right to his detriment by handing the domain name over to Cohen. Id. at 906. The district court nevertheless rejected Kremen’s conversion claim. It held that domain names, although a form of property, are intangibles not subject to conversion. This rationale derives from a distinction tort law once drew between tangible and intangible property: Conversion was originally a remedy for the wrongful taking of another’s lost goods, so it applied only to tangible property. See Prosser and Keeton on the Law of Torts § 15, at 89, 91 (W. Page Keeton ed., 5th ed.1984). Virtually every jurisdiction, however, has discarded this rigid limitation to some degree. See id. at 91. Many courts ignore or expressly reject it. See Kremen,
*1031 (1) Where there is conversion of a document in which intangible rights are merged, the damages include the value of such rights.
(2) One who effectively prevents the exercise of intangible rights of the kind customarily merged in a document is subject to a liability similar to that for conversion, even though the document is not itself converted.
Restatement (Second) of Torts § 242 (1965) (emphasis added). An intangible is “merged” in a document when, “by the appropriate rule of law, the right to the immediate possession of a chattel and the power to acquire such possession is represented by [the] document,” or when “an intangible obligation [is] represented by [the] document, which is regarded as equivalent to the obligation.” Id. cmt. a (emphasis added).
The court assumed that California follows the Restatement on this issue. Our review, however, revealed that “there do not appear to be any California cases squarely addressing whether the ‘merged with’ requirement is a part of California law.” Kremen,
We conclude that California does not follow the Restatement’s strict merger requirement. Indeed, the leading California Supreme Court case rejects the tangibility requirement altogether. In Payne v. Elliot,
Notwithstanding Payne’s seemingly clear holding, the California Court of Appeal held in Olschewski v. Hudson,
Were Olschewski the only relevant case on the books, there might be a plausible argument that California follows the Restatement. But in Palm Springs-La Quinta Development Co. v. Kieberk Corp.,
Palm Springs and Olschewski are reconcilable on their facts — the former involved conversion, of the document itself while the latter did not. But this distinction can’t be squared with the Restatement. The plaintiff in Palm Springs recovered damages for the value of his intangibles. But if those intangibles were merged in the index cards for purposes of section 242(1), the plaintiffs in Olschewski and Adkins should have recovered under section 242(2) — laundry routes surely are customarily written down somewhere. “Merged” can’t mean one thing in one section and something else in the other.
California courts ignored the Re statement again in A & M Records, Inc. v. Heilman, 75 Cal.App.3d 554,
Federal cases applying California law take an equally broad view. We have applied A & M Records to intellectual property rights in an audio broadcast, see Lone Ranger Television, Inc. v. Program Radio Corp.,
The Seventh Circuit interpreted California law in FMC Corp. v. Capital Cities/ABC, Inc.,
Our own recent decision in Bancroft & Masters, Inc. v. Augusta National Inc.,
In short, California does not follow the Restatement’s strict requirement that some document must actually represent the owner’s intangible property right. On the contrary, courts routinely apply the tort to intangibles without inquiring whether they are merged in a document and, while it’s often possible to dream up some document the intangible is connected to in some fashion, it’s seldom one that represents the owner’s property interest. To the extent Olschewski endorses the strict merger rule, it is against the weight of authority. That rule cannot be squared with a jurisprudence that recognizes conversion of music recordings, radio shows, customer lists, regulatory filings, confidential information and even domain names.
Were it necessary to settle the issue once and for all, we would toe the line of Payne and hold that conversion is “a remedy for the conversion of every species of personal property.”
Kremen’s domain name falls easily within this class of property. He argues that the relevant document is the Domain Name System, or “DNS” — the distributed electronic database that associates domain names like sex.com with particular computers connected to the Internet.
The DNS also bears some relation to Bremen's domain name. We need not delve too far into the mechanics of the Internet to resolve this case. It is sufficient to observe that information correlating Kremen’s domain name with a particular computer on the Internet must exist somewhere in some form in the DNS; if it did not, the database would not serve its intended purpose. Change the information in the DNS, and you change the website people see when they type “www.sex. com.”
Network Solutions quibbles about the mechanics of the DNS. It points out that the data corresponding to Kremen’s domain name is not stored in a single record, but is found in several different places: The components of the domain name (“sex” and “com”) are stored in two different places, and each is copied and stored on several machines to create redundancy and speed up response times. Network Solutions’s theory seems to be that intangibles are not subject to conversion unless they are associated only with a single document.
Even if Network Solutions were correct that there is no single record in the DNS architecture with which Kremen’s intangible property right is associated, that is no impediment under California law. A share of stock, for example, may be evidenced by more than one document. See Payne,
Network Solutions also argues that the DNS is not a document because it is refreshed every twelve hours when updated domain name information is broadcast across the Internet. This theory is even less persuasive. A document doesn’t cease being a document merely because it is often updated. If that were the case, a share registry would fail whenever shareholders were periodically added or dropped, as would an address file whenever business cards were added or removed. Whether a document is updated by inserting and deleting particular records or by replacing an old file with an entirely new one is a technical detail with no legal significance.
Kremen’s domain name is protected by California conversion law, even on the grudging reading we have given it. Exposing Network Solutions to liability when it gives away a registrant’s domain name on the basis of a forged letter is no different from holding a corporation liable when it gives away someone’s shares under the same circumstances. See Schneider v. Union Oil Co.,
The district court supported its contrary holding with several policy rationales, but none is sufficient grounds to depart from the common law rule. The court was reluctant to apply the tort of conversion because of its strict liability nature. This concern rings somewhat hollow in this case because the district court effectively exempted Network Solutions from liability to Kremen altogether, whether or not it was negligent. Network Solutions made no effort to contact Kremen before giving away his domain name, despite receiving a facially suspect letter from a third party. A jury would be justified in finding it was unreasonably careless.
We must, of course, take the broader view, but there is nothing unfair about holding a company responsible for giving away someone else’s property even if it was not at fault. Cohen is obviously the guilty party here, and the one who should in all fairness pay for his theft. But he’s skipped the country, and his money is stashed in some offshore bank account. Unless Kremen’s luck with his bounty hunters improves, Cohen is out of the picture. The question becomes whether Network Solutions should be open to liability for its decision to hand over Kremen’s domain name. Negligent or not, it was Network Solutions that gave away Kre-men’s property. Kremen never did anything. It would not be unfair to hold Network Solutions responsible and force it to try to recoup its losses by chasing down Cohen. This, at any rate, is the logic of the common law, and we do not lightly discard it.
The district court was worried that “the threat of litigation threatens to stifle the registration system by requiring further regulations by [Network Solutions] and potential increases in fees.” Kremen,
The district court thought there were “methods better suited to regulate the vagaries of domain names” and left it “to the legislature to fashion an appropriate statutory scheme.” Id. The legislature, of course, is always free (within constitutional bounds) to refashion the system that courts come up with. But that doesn’t mean we should throw up our hands and let private relations degenerate into a free-for-all in the meantime. We apply the common law until the legislature tells us otherwise. And the common law does not stand idle while people give away the property of others.
The evidence supported a claim for conversion, and the district court should not have rejected it.
Conversion by Bailee
Kremen’s complaint finally alleges a separate claim for “conversion by bailee.” The district court granted summary judgment, holding that Network Solutions was not a bailee of Kremen’s property.
We need not decide the issue because Kremen’s “conversion by bailee” claim does not state a cause of action independent of his conversion claim. As we read California law, “conversion by bailee” is not a distinct tort, but merely the tort of conversion committed by one who is a bailee. See, e.g., Byer v. Can. Bank of Commerce, 8 Cal.2d 297, 300-01,
Kremen had a viable claim for conversion. The judgment of the district court is reversed on this count, and the case is remanded for further proceedings.
AFFIRMED in part, REVERSED in part and REMANDED. No costs.
Notes
. We assume basic familiarity with the Internet. Those just tuning in should read the helpful discussions in Kremen v. Cohen,
. The letter was signed "Sharon Dimmick," purported president of Online Classifieds. Dimmick was actually Kremen’s housemate at the time; Cohen later claimed she sold him the domain name for $1000. This story might have worked a little better if Cohen hadn’t misspelled her signature.
. ' We dismissed Cohen's appeal in an unpublished memorandum disposition. See Kremen v. Cohen, Nos. 01-15886 + ,
. Neither party argued choice of law, so we apply California law throughout. See McGhee v. Arabian Am. Oil Co.,
. Network Solutions does suggest in passing that we should distinguish domain names
. The Restatement does note that conversion “has been applied by some courts in cases where the converted document is not in itself a symbol of the rights in question, but is merely essential to their protection and enforcement, as in the case of account books and receipts.” Id. cmt. b.
. Intangible interests in real property, on the other hand, remain unprotected by conversion, presumably because trespass is an adequate remedy. See Goldschmidt v. Maier,
. The California Court of Appeal addressed the issue most recently in Thrifty-Tel, Inc. v. Bezenek,
. Witkin cites the Restatement favorably. See 5 Witkin Torts § 613. Notably, though, he points to only three cases rejecting conversion of intangibles: Olschewski (which disavowed binding California Supreme Court authority directly on point, see pp. 1031-32 supra); Vuich (which involved real estate and so was not within Paynes holding anyway, see n. 7 supra); and Italiani v. Metro-Goldwyn-Mayer Corp.,
. Network Solutions complains about the absence of specific record evidence regarding the DNS. But whether domain names are a
. The Restatement requires intangibles to be merged only in a "document,” not a tangible document. Restatement (Second) of Torts § 242. Our holding therefore does not depend on whether electronic records are tangible. Compare eBay, Inc. v. Bidder's Edge, Inc.,
