RICHARD KORSAK, Plаintiff and Respondent, v. ATLAS HOTELS, INC., Defendant and Appellant.
No. D011734
Fourth Dist., Div. One.
Jan. 28, 1992.
2 Cal. App. 4th 1516
Stutz, Gallagher & Artiano, Robert E. Gallagher, Jr., Manuel F. Yvellez and Jack Sleeth for Defendant and Appellant.
Contos & Bunch, John R. Contos and Perry R. Fredgant for Plaintiff and Respondent.
OPINION
HUFFMAN, Acting P. J. Plaintiff and respondent Richard Korsak, M.D., was struck in the eye by a jet of water after a shower head fell off its pipe in the bathroom of a guest room Korsak and his wife occupied in a hotel owned and operated by defendant and appellant Atlas Hotels, Inc. (Hotel). Korsak sued Hotel for personal injuries, and a unanimous jury awarded him $450,900. Hotel appeals the judgment after the trial court deniеd its motion for new trial or for judgment notwithstanding the verdict. It claims the trial court committed prejudicial error in allowing Korsak‘s expert to testify regarding hearsay statements of hotel maintenance procedures, and in denying Hotel‘s motion for a new trial made on the same grounds.
FACTUAL AND PROCEDURAL BACKGROUND
On May 1, 1983, Korsak, a neurologist, and his wife were paying guests at the Hotel. Korsak was taking a shower in his guest room when the shower head detached itself completely from the water pipe, causing a jet of water to hit him in the left eye. At approximately 8 a.m. Korsak reported the accident to Hotel‘s front desk. A security guard came to the Korsaks’ room to investigate the incident at approximately 11:25 a.m., when the Korsaks were about to leave Hotel to catch a plane. The guard offered to assist in obtaining medical help, which Korsak declined. The next day Korsak saw a physician, complaining about double vision. Korsak‘s vision did not improve, and on April 18, 1984, he filed this complaint for damages against Hotel.
In the course of discovery, Korsak learned Hotel had lost or misplaced the shower head, and amended his complaint with leavе of court to add causes of action for spoliation of evidence.1 The case was tried to a jury in September 1989. At the outset of trial, Hotel‘s motion in limine was granted to prevent Korsak‘s expert, Dr. Martin Taft, a qualified mechanical engineer, from testifying regarding hotel maintenance procedures. In granting the motion, the trial court stated that Taft would be allowed to testify as an expert mechanical engineer about the forces that brought about the failure of the shower head. It reasoned that Taft could testify the shower head should have been checked because of the mechanical forces operating on it, but not because other hotels were checking their shower heads more frequently.
According to Taft‘s testimony, he conducted some tests of a substantially similar shower head in the shower in his office, and drew some conclusions regarding the water flow rate and the force the water would have if the shower head fell off. He formed the opinion that the accident probably
During his direct testimony, Taft stated that he decided to verify his conclusions from his experiments by calling several reasonably large hotels in the Los Angeles area to inquire about their mаintenance practices. Hotel‘s attorney immediately raised a hearsay objection and an objection that the ruling on the motion in limine should prohibit the testimony. The court overruled the objections, stating that Taft would be allowed to explain the basis of his opinion. Taft then testified:
“THE WITNESS: Well, I must say at this point that I‘m not pretending that I‘m an expert on procedures used in every hotel. I just am not that‘s not my field but I certainly felt from my considerable experience with all kinds of products, going into all kinds of companies and most of them have some kind of a maintenance procedure, some way in which thеy maintain their equipment, I felt from my experience that I ought to at least find out how some of the hotels do it because that would at least if I found that no hotel ever had a maintenance program, it would at least be something in my mind to be able to say, okay, that‘s what I found out.
“But what I actually did find out was that the hotels that I did call, I didn‘t call very many of them, they all had some kind of a program where they either had their hotel people, I mean the cleaning maid and so on who clean every day, if any of those maids saw something that was wrong with it, like it fell off or it was dripping all the time, they would call the maintenance people but every one of them had a program where the plumbers or the engineers in the building, the technical people would go around. Some of them went once every three months. Some of them went half a year or a whole year but all of them did come in, examine each shower head, take it apart, replace parts if it was corroded, if the, you know, the threads were worn, ...” (Italics added.)
Taft then explained to the jury the limited influence he said his researches into Los Angeles hotel practices had had upon his opinion that a maintenance problem had сaused the accident:
“So, in their [the hotels‘] maintenance programs they are able to at least turn the water on, find that out, et cetera. That convinced me. It wasn‘t the
In the defense case, to show its maintenance efforts in guest rooms, Hotel‘s staff members testified it was the duty of the housekeepers to regularly check the shower heads, clean the surface, and look for salt buildup, and, where problems were observed, have the shower head replaced and/or cleaned. The hotel staff also testified the building in which the room was located had been entirely refurbished within a year or two of the accident, after Hotel had acquired the building from a different company. Other than Hotel‘s employees, no lay or expert witness trained in hotel maintenance testified as to how often or under what circumstances shower heads should be removed, inspected and repaired, if necessary.
Based on Taft‘s testimony, Korsak‘s counsel requested and obtained a specific jury instruction regarding evidence of custom within the hotel industry, BAJI No. 3.16.2 Counsel offered this explanation to the court:
“[Plaintiff‘s counsel]: There was limited testimony, your Honor, by Martin Taft not as hotel maintenance expert as we‘ve already gone over but he did testify about his conversations with other hotels.
“THE COURT: I don‘t-okay. 3.16. ...”
In closing argument, Korsak‘s counsel utilized both the instruction аnd Taft‘s testimony to support his theory of the appropriate custom in the industry and the appropriate standard of care. Counsel said:
“And you heard the mechanical engineer testify that as part of his investigation he had talked to other hotels. He doesn‘t proclaim to be a hotel maintenance expert but just to corroborate his finding and his conclusion that the failure to maintain or inspect these shower heads was the most probable cause of this accident he talked to other hotels and found that they did have preventive maintenance programs. This hotel did not....” (Italics added.)
The jury rendered a verdict finding Hotel liable and awarding Korsak $450,900 in damages. Hotel then filed posttrial motions, arguing the trial court committed prejudicial error in allowing Taft, Korsak‘s mechanicаl expert, to testify regarding maintenance procedures at other hotels. Initially, the trial court stated it believed the verdict was excessive “in terms of monetary award.” However, after a brief continuance and the court‘s review of the testimony of Korsak‘s economic expert regarding his lost wages to date and those expected in the future, the motions were denied. This appeal was timely filed from both the judgment and the denial of those motions.
DISCUSSION
It is first necessary to observe that a threshold issue presented in this case is not seriously disputed: Korsak‘s expert Taft, a mechanical enginеer, admitted he was testifying outside the realm of his expertise when he gave an account of his communications with several unnamed Los Angeles-area hotels about their usual plumbing maintenance practices, in connection with explaining his opinion on the need for such prescribed maintenance. Hotel‘s prompt objection on that basis (and on the basis of hearsay) was overruled at trial. Error on that ground is apparent on this record. (
We cannot inquire into the prejudicial effect of such error, however, without analyzing the dispositive issue presented by this record: Whether the expert Taft could properly testify on direct examination about otherwise inadmissible hearsay which he considered in the formation of his opinion. If the testimony was improperly presented to the jury, our next inquiry is whether any prejudice resulted.
In reviewing Hotel‘s claims that the trial court erred in permitting this testimony, we apply an abuse of discretion standard. (Shamblin v. Brattain
It should first be observed that expert evidence has become “increasingly important in modern litigation.” (1 Witkin, Cal. Evidence (3d ed. 1986) The Opinion Rule, § 472, p. 444.) Unquestionably, expert witnesses can be very persuasive to jurors on topics unfamiliar to the layperson. (
The usual rules governing hearsay evidence are the starting point of our analysis. Such evidence is inadmissible at trial unless it falls within one of the recognized exceptions to the hearsay rule. (
However, when expert witnesses are called to testify to “assist the trier of fact,” (
“When the expert‘s opinion is not based on matter perceived by or personally known to him, but depends on information furnished by others, the opinion will be of little value unless the source is reliable. [Citation of
§ 801, subd. (b) .] [[] The matters need not be admissible ... : Many types of informatiоn which could not be directly produced as competent evidence are nevertheless commonly used by experts in forming their opinions. [Citations.]” (1 Witkin, op. cit. supra, at p. 448.)
Several factors that a trial court should take into account in ruling upon the propriety of particular foundational matters in expert testimony have been outlined by a noted commentator:
“It is suggested that the factors of necessity and relative reliability be given strong consideration. If, for example, an expert is using hearsay to support his opinion, it should be considered an improper matter unless the elеments of necessity and indications of reliability are present. If there is no necessity for the use of hearsay and there is little indication of trustworthiness, a finding against reasonable reliance by an expert is justified. Whether a matter used by an expert consists largely of conjecture or speculation is another important consideration. The factors of necessity, reliability, and speculation or conjecture at least provide some guideposts for the judge in determining whether a proffered expert opinion satisfies the requirements of [
Evid. Code, § 801 ]....” (2 Jefferson, Cal. Evidence Benchbook (2d ed. 1982) § 29.3, рp. 1001-1002.)
Although experts are thus given considerable leeway as to the material on which they may rely, the rules governing actual communication to the jury of any hearsay matter reasonably relied on by an expert are more restrictive. Although experts may properly rely on hearsay in forming their opinions,
Assuming that inadmissible hearsay utilized by an expert to form an opinion does make its way to the jury‘s attention, an inquiry into the prejudicial effect of such matter becomes necessary. The main consideration is the purpose for which the material was presented. Whеre the information is admitted for a purpose other than showing the truth of the matter asserted (e.g., notice to the defendant or as a basis of the expert opinion), prejudice is likely to be minimal and a limiting instruction under
Turning to an analysis of this record, the only information presented to the jury regarding the reasons for and the desirable frequency of maintenance procedures for shower heads (other than from Hotel‘s employees) came from the unidentified persons to whom Taft spoke at hotels in Los Angeles. There was no showing the information utilized by Taft was reliable, or that it was of the type normally used by mechanical engineers such as himself in forming expert opinions. Korsak did not show that the persons to whom Taft spoke were experts in their field, or that Taft‘s testimony on the point was necessary because no other such evidence could have been
Further, it does not appear that the information Taft presented resulted from any form of scientific study, survey, or investigation. We do not doubt there may be cases in which a qualified researcher could conduct a survey of some relevant form of activity and reliably report such results to a trier of fact or to another expert. (2 Jefferson, Cal. Evidence Benchbook, op. cit. supra, § 29.3 p. 1001.) Nothing in this record, however, suggests the expert relied upon any scientific sampling of the hotel industry. Rather, he made an unexplained, casual sampling of unknown sources within the “hotel business.” The authenticity, reliability, or the representative nature of the responses are totally undeterminable based upon Taft‘s tеstimony.
We are not dissuaded from our conclusion that the jury should not have heard this evidence by Korsak‘s reliance on Wallace v. Speier (1943) 60 Cal.App.2d 387, 393-395 to support his claim there was no abuse of discretion here. While Wallace is an interesting case since it involves a broken shower head in a hotel room, it is distinguishable on its facts and procedural record. In Wallace the trial court had before it the testimony of plaintiff‘s experts, two plumbers, regarding the leaking problems that the fixture had. The person who repaired the fixture was called and a good deal of factual information was provided regarding its condition, its problems with leaks, and what typе of maintenance should have been performed in that specific case. Under those circumstances of a properly laid foundation for expert testimony, the appellate court found no abuse of discretion by the trial court in permitting that evidence. (See Annot., Motel‘s Liability-Liability of Hotel or Motel Operator for Injury or Death of Guest or Privy Resulting from Condition in Plumbing or Bathroom of Room or Suite (1979) 93 A.L.R.3d 253.) Here, there was simply no testimony regarding the particular maintenance problem for this shower head or any defects in the general maintenance procedure followed by Hotel, save and except for the testimony of Taft regarding his inquiries of a few Los Angeles hotelkeepers.
We are also unpersuaded by Korsak‘s contention there was no prejudice here because Taft on direct examination claimed there were other bases for his opinion, and the hearsay was merely used by him to corroborate his impressions. Taft testified to no training or personal research that would
We therefore would not be justified in concluding there was no prejudice to Hotel from the erroneous admission оf this evidence. At trial, counsel for Korsak did not merely use the hearsay to corroborate Taft‘s opinion. Rather, he requested and received a jury instruction on the custom and practice in the hotel industry regarding maintenance, and argued to the jury that Taft had learned about other hotels’ maintenance programs, which were allegedly more complete than that shown in this case. The jury verdict indicates his theories were found persuasive. The trial court abused its discretion in allowing Taft to testify on that subject. This substantial monetary award cannot be predicated upon such incompеtent evidence.
DISPOSITION
The judgment is reversed and the case remanded for a new trial.5
Froehlich, J., concurred.
In this case, Hotel conveniently lost the admittedly defective shower head before it could be inspected by Korsak‘s expert. The trial judge refused to allow evidence that another shower head had fallen off in the same building. Finally, when Korsak‘s trial attorney offered jury instructions (
Where the result below is right, an appellate court should affirm whether or not the ground upon which the trial court relied was correct. (D‘Amico v. Board of Medical Examiners (1974) 11 Cal.3d 1, 19; Davey v. Southern Pacific Co. (1897) 116 Cal. 325, 329.) A hotel owner owes his guests protection from personal injury. (
As Hotel points out, the trial court refused Korsak‘s request to instruct on res ipsa loquitur. On these facts such refusal was error. If the trial court had correctly instructed the jury, however, the result would have been the same: judgment for Korsak. Accordingly, the judgment should be affirmed, rather than reversed. (
The majority ignores the rulings adverse to Korsak, and disregards the testimony of Hotel‘s own employees that no one inspected the shower head because “[i]t would have taken a wrench to do that.” Instead, the majority limits its review to testimony by Korsak‘s mechanical expert regarding his telephone calls to some unnamed hotels about maintеnance practices. As the expert witness testified, these calls were made after he had formed the opinion that, but for the absence of proper maintenance, this type of accident could not have occurred. According to the trial court, this limited testimony did not violate the ruling in limine prohibiting this expert from testifying regarding the custom and practice in the hotel industry. I see no reason to challenge this determination, nor in any event to find prejudicial error therein.
Where, as here, a defendant deprives an injured plaintiff of the means of establishing the fact an admittedly defective shower head was the only cause of substantial damage to the plaintiff, I would affirm the judgment, because whether or not one calls the shifting of the burden of proof res ipsa loquitur, Hotel was in a better position than Korsak “to offer evidence on the issue of causation, and fairness required that the burden of proof be shifted to [it].” (Witkin, Significant Developments in California Substantive Law 1970-1990 (1991) p. 281. See, e.g., Ybarra v. Spangard, supra, 25 Cal.2d at pp. 490-494; Haft v. Lone Palm Hotel (1970) 3 Cal.3d 756, 774
Respondent‘s petition for review by the Supreme Court was denied April 15, 1992.
Notes
All statutory references are to the
