Konkel v. Bob Evans Farms Inc.Konkel v. Bob Evans Farms Inc.
Case Information
*1 Before MURNAGHAN and HAMILTON, Circuit Judges, and MAGILL, Senior Circuit Judge of the United States Court of Appeals for the Eighth Circuit, sitting by designation.
Affirmed in part, vacated in part and remanded by published opinion. Judge Hamilton wrote the opinion, in which Judge Murnaghan and Senior Judge Magill joined.
_________________________________________________________________ COUNSEL
ARGUED: Steven Walter Bancroft, TRICHILO, BANCROFT, MCGAVIN, HORVATH & JUDKINS, P.C., Fairfax, Virginia, for Appellant. Robert Theodore Mitchell, Jr., James Anthony Klenkar, HALL, MONAHAN, ENGLE, MAHAN & MITCHELL, Winchester, Virginia, for Appellee. ON BRIEF: Melissa S. Hogue, Michael J. Carita, TRICHILO, BANCROFT, MCGAVIN, HORVATH & JUD- KINS, P.C., Fairfax, Virginia, for Appellant. _________________________________________________________________ OPINION
HAMILTON, Circuit Judge:
Bob Evans Farms, Inc. (Bob Evans), owner of a restaurant in Car-
lisle, Pennsylvania, appeals from a $1,000,000 judgment in favor of
one of its customers, Carol Konkel (Konkel), as compensation for her
physical and emotional damages flowing from her ingestion of hot
tea, contaminated with Eco-line Finish cleaning detergent, served to
her at Bob Evans.
1
The principal issue presented in this appeal is
whether the magistrate judge abused his discretion in denying Bob
Evans' motion pursuant to
On March 22, 1994, Konkel had dinner at Bob Evans and ordered hot tea with her meal. The waitress brought Konkel a carafe full of hot water, a tea bag, and a mug. 2 After allowing the tea to steep in the carafe, Konkel poured herself a full mug of hot tea and drank it. Shortly thereafter, the waitress inquired as to whether Konkel wanted a refill of hot water so that she could have a second mug of hot tea. Upon Konkel's affirmative response, the waitress poured hot water from a coffee pot into Konkel's carafe.
Konkel waited for the tea to steep in the carafe, poured herself a second mug of hot tea, and then swallowed one mouthful of it. Upon swallowing, Konkel noticed that the hot tea tasted soapy, and she felt a burning sensation in her throat. Konkel notified Bob Evans' staff that her hot tea tasted soapy, and the waitress and the manager smelled the hot tea and stated that the hot tea smelled like the Eco- line Finish cleaning detergent that Bob Evans used to clean its coffee pots. The manager concluded that the waitress had accidentally served Konkel from a coffee pot that contained a packet of Eco-line Finish cleaning detergent.
After leaving Bob Evans, Konkel continued to suffer pain in her
chest and therefore visited the emergency room. At the emergency
room, Dr. Lawrence Boyler, an emergency room physician, examined
Konkel, diagnosed her slightly red throat as esophageal chemical
burn, and estimated that she would recover rapidly. Almost a year
after the incident at Bob Evans, Konkel suffered chest discomfort and
visited her family physician, Dr. Edward Cullen, who performed tests
_________________________________________________________________
2
The carafe and the mug each could hold approximately one cup of liq-
uid.
*4
producing normal results. Thereafter, Konkel visited two gastroenter-
ology specialists who performed tests also producing normal results.
Despite the fact that all the tests on Konkel produced normal
results, one of the specialists, Dr. Nicholas Snow, diagnosed Konkel
as suffering from heightened visceral nociception (HVN)
3
of the
esophagus and prescribed her anti-depressants to numb the nerves in
her esophagus. Dr. Snow concluded that Konkel's condition was the
result of her ingestion of the "mouthful" of hot tea containing Eco-
line Finish cleaning detergent at Bob Evans a year and a half earlier.
Thereafter, Konkel filed a complaint against Bob Evans in the Cir-
cuit Court of Clarke County, Virginia, alleging that Bob Evans acted
negligently and in breach of its express and implied warranties "that
the food and beverages served at [Bob Evans] were safe and fit for
human consumption" when it served Konkel hot tea containing Eco-
line Finish cleaning detergent. (J.A. 20). In her complaint, Konkel
requested $1,000,000 in compensatory damages on each of her
claims, but did not request punitive damages. Bob Evans subse-
quently removed the case to the United States District Court for the
Western District of Virginia based upon diversity jurisdiction. See
Three days before the end of discovery, in supplemental answers to Bob Evans' interrogatories, Konkel requested punitive damages. In response, Bob Evans moved in limine to exclude evidence to support a claim for punitive damages because Konkel did not aver them in her complaint. Following the close of discovery, Konkel moved for sum- mary judgment on all counts.
During a hearing on the motions, Konkel orally moved for leave to amend her ad damnum clause to request punitive damages, but the magistrate judge denied her motion. At the conclusion of the hearing, _________________________________________________________________ 3 Dorland's Illustrated Medical Dictionary , 1141, 1831-32, (28th ed. 1994), defines "nociception" as "pain sense" and "visceral" as pertaining to "any large interior organ in any one of the three great cavities of the body, especially in the abdomen." *5 the magistrate judge denied Konkel's motion for summary judgment as to her negligence claim, but granted the motion as to her breach of warranties claim with respect to liability only. The magistrate judge granted Bob Evans' motion in limine to exclude evidence of punitive damages because Konkel did not allege sufficient facts in her complaint to give Bob Evans notice of her claim for punitive dam- ages, and leave to amend at such a late date would prejudice Bob Evans.
The case proceeded to trial before a jury on the issue of damages
for Bob Evans' breach of warranties and on the issue of whether Bob
Evans' conduct constituted negligence. By consent of the parties, a
magistrate judge presided over the trial. See
Dr. Kalloo acknowledged that HVN was a medical condition, but
opined that the data was insufficient to diagnose Konkel with HVN
and that Konkel's esophagus was normal.
At the close of Konkel's evidence, Bob Evans moved for judgment
as a matter of law under
Subsequently, Bob Evans moved for a new trial pursuant to
Bob Evans subsequently filed a timely notice of appeal, and Kon-
kel filed a timely notice of cross-appeal. On appeal, Bob Evans con-
*7
tends that the magistrate judge erred in denying its
First, we address Bob Evans' argument that the evidence was not
sufficient to support the jury's findings of causation, including its
obvious finding that Konkel suffered from HVN as a result of Bob
Evans' conduct, and that therefore, the magistrate judge erred in
denying its alternative motions under
Next, we address Bob Evans' contention that the $1,000,000 com-
pensatory damage award is excessive, and therefore, the magistrate
judge erred in denying its
The Pennsylvania courts apply the following factors when deter-
mining whether a jury's damage award is excessive:"(1) the severity
of the injury; (2) whether the injury is demonstrated by objective
physical evidence or subjective evidence; (3) whether the injury is
permanent; (4) the plaintiff's ability to continue employment; (5) dis-
parity between the out of pocket expenses and the amount of the ver-
dict; and (6) damages plaintiff requested in his complaint." Stoughton
v. Kinzey,
IV
Next, we turn to Bob Evans' allegation that the magistrate judge
erred in denying its motion for relief from judgment under
This Court will not disturb a district court's denial of a
The affidavit submitted by Bob Evans indicates that the jury per-
formed an experiment "to determine the amount of liquid that was in
the coffee pot" containing the packet of Eco-line Finish cleaning
detergent. (J.A. 566). In performing this experiment, the jury, accord-
ing to the affidavit, used the coffee pot and carafe, which were both
exhibits, and a cup, which had not been admitted into evidence. The
jury then "read the directions off the packet of detergent that was an
exhibit and found that the liquid solution swallowed by [Konkel] was
twelve times stronger than it was supposed to be." Id.
We conclude that the jury's experiment did not constitute jury mis-
conduct. The jury simply examined the coffee pot, carafe, and packet
of detergent that were admitted into evidence and applied the testi-
mony that coffee pots at Bob Evans were cleaned with one packet of
detergent, the testimony that the carafe was practically empty when
the waitress refilled it with water from the coffee pot, and the testi-
mony that the mug from which Konkel drank the soapy solution could
hold approximately one cup of liquid. Because the jury simply
applied the testimony concerning the size of Konkel's mug, the jury's
experiment did not place it in possession of evidence not presented at
trial. Accordingly, we conclude that the jury's experiment using a cup
not admitted into evidence did not constitute jury misconduct. We
therefore affirm the magistrate judge's denial of Bob Evans'
5
To the extent that Konkel raises on cross-appeal that the magistrate
judge erred in denying her oral motion to add a request for punitive dam-
ages in her ad damnum clause and the magistrate judge erred in granting
Bob Evans' motion in limine to exclude evidence of punitive damages
because Konkel did not aver punitive damages in her complaint, we con-
clude that we need not address her claims because, as is obvious, the
facts in this case could not sustain an award for punitive damages under
Pennsylvania law, and Konkel has proffered no evidence in this regard.
See Feld v. Merriam,
For the reasons stated above, we reduce the jury's compensatory
damage award to $25,000 or grant a new trial nisi remittitur at Kon-
kel's option. In accord with In re Board of County Supervisors, 143
F.3d 835, 842 (4th Cir. 1998), the new trial may be"`upon the whole
case'" or limited to the issue of damages alone, at the election of Kon-
kel. Id. (quoting Kennon v. Gilmer,
AFFIRMED IN PART, VACATED IN PART, AND REMANDED