JOSHUA KELLER v. JANICE CASTEEL ET AL.
No. E2017-01020-SC-R11-CV
IN THE SUPREME COURT OF TENNESSEE AT KNOXVILLE
June 12, 2020
November 19, 2019 Session Heard at Kingsport1
Appeal by Permission from the Court of Appeals Chancery Court for Bradley County No. 2012-CV-117 Jerri Bryant, Chancellor
HOLLY KIRBY, J., delivered the opinion of the court, in which JEFFREY S. BIVINS, C.J., and CORNELIA A. CLARK, SHARON G. LEE, and ROGER A. PAGE, JJ., joined.
Ronald D. Wells, Stacy Lynn Archer, and Philip Aaron Wells, Chattanooga, Tennessee, for the appellants, Janice Casteel, City of Cleveland, Tennessee, and Steve Haun.
James R. McKoon, Chattanooga, Tennessee, and Sarah M. Block, Washington, D.C., for the appellee, Joshua Keller.
John T. Batson, Jr., Emily C. Taylor, and Brian R. Bibb, Knoxville, Tennessee, for amicus curiae Public Entity Partners, and Melanie E. Davis, Maryville, Tennessee, for amicus curiae Tennessee Municipal Attorneys Association.
OPINION
FACTUAL AND PROCEDURAL BACKGROUND
Petitioner-Appellee Joshua Keller was hired by Respondent-Appellant City of Cleveland (“City”) as a firefighter in December 2008.2 In April 2009, while Mr. Keller was still under his 6-month probationary period, he was arrested and convicted of driving under the influence while off duty. The City Fire Department allowed Mr. Keller to remain employed but extended his probation for twelve months. It also asked him to undergo counseling for alcohol abuse.
No further incidents occurred until a little over two years later. On January 22, 2012, Mr. Keller had some friends at his home. Everyone, including Mr. Keller, was drinking alcohol. At some point, a fight broke out. Mr. Keller retrieved a firearm from his bedroom and shot it more than once; no one was injured by the shots. The report by the police officer who investigated the episode described Mr. Keller as “highly intoxicated.”
As a result of this incident, Mr. Keller was charged with reckless endangerment and two counts of aggravated assault. Two days later, City Fire Chief Steve Haun sent Mr. Keller a memo informing him that he was suspended without pay until the charges were resolved, at which time the City would make a decision about his employment.
On January 31, 2012, to resolve the charges against him, Mr. Keller pled guilty to simple assault. Mr. Keller informed Chief Haun of the resolution of the charges. Chief Haun told Mr. Keller he
Ultimately, Chief Haun decided to recommend termination of Mr. Keller’s employment. On February 10, 2012, Chief Haun gave Mr. Keller a copy of Chief Haun’s memo to the City Manager documenting his decision. The memo recounted Mr. Keller’s work history, including the arrests and convictions, and stated:
I have to make the decision that is best for our Department as a whole.
I cannot, as Fire Chief, condone this behavior from a firefighter of the department. I have to think of the precedent that will set if I allow [Mr. Keller] to return. I would have to allow this type of behavior from the rest of the department as well as future employees and I am not prepared to lower our standards as a department to do what is easy. I feel [Mr. Keller] was shown compassion in 2009 and was allowed to continue to work for the City of Cleveland.
I still have compassion for [Mr. Keller] and what dismissal will mean for his life. But I keep coming back to the realization that [Mr. Keller] made every decision, as poor as they were, to put himself in this position. Therefore, it is my recommendation of dismissal.
The City terminated Mr. Keller’s employment effective February 17, 2012.
Mr. Keller sought an appeal pursuant to policies set forth in the City’s personnel manual. The policies allowed employees to request an initial appeal to the City Manager, with judicial review by the local chancery court.3
The City Manager conducted a hearing as provided in the manual. Afterward, she sent Mr. Keller a letter notifying him of her decision to uphold the termination.
In May 2012, Mr. Keller filed a petition for a writ of certiorari with the Bradley County Chancery Court. It named the City and the City Manager as defendants.4 The petition asserted the City violated Mr. Keller’s right to due process under both the federal and Tennessee Constitutions by, among other things, having the administrative appeal of the decision to terminate Mr. Keller’s employment heard by the City Manager. It claimed policies and procedures applied to the termination of his employment were arbitrary and capricious and the City did not have substantial and material evidence to support the termination. The petition asserted a violation of
Mr. Keller later amended his petition to add federal claims. As a result, the City removed the case to the United States District Court for the Eastern District of Tennessee.
The federal district court granted the City’s motion for summary judgment on Mr. Keller’s federal claims. Keller v. City of Cleveland, No. 1:13-CV-91, 2014 WL 2809662, at *1 (E.D. Tenn. June 20, 2014). As to the due process claim under the federal Constitution, the district court explained that Mr. Keller had to show he was deprived of a protected property interest. Id. at *2. To determine that question, the district court looked to Tennessee law. Id. at *4.
The district court noted that, absent a contract, employment in Tennessee is generally at will. Id. Mr. Keller asserted the City’s personnel regulations, contained in the personnel manual, gave rise to a protected property interest. Id. at *4, 6. The district court held specific disclaimers in the personnel manual prevented the City’s regulations from being construed as creating a property interest or a binding contract. Id. at *6. With no protected property interest in continued employment, Mr. Keller could show no violation of his right to due process. Id. at *7. Consequently, the district court dismissed Mr. Keller’s federal claims and remanded his state law claims to the Bradley County Chancery Court (“trial court”).
In May 2015, several months after the federal court’s remand to state court, the trial court granted partial summary judgment in favor of Mr. Keller on his due process claim. It held the termination of his employment was based on inappropriate procedure because it was based on evidence the City did not place in the record and because the City Manager reviewed her own action. In contrast to the federal district court, the trial court held that the City personnel manual constituted a contract and gave Mr. Keller a right to appeal.
The May 2015 order did not resolve the issue of damages. In July 2016, the trial court held an evidentiary hearing on damages. After the hearing, the trial court determined that Mr. Keller “failed to mitigate his damages,” so it entered an order dismissing his petition.
Mr. Keller filed a motion to alter or amend the judgment. The trial court granted the motion, but not in a manner beneficial to Mr. Keller. For reasons not pertinent to this appeal, the trial court decided to review the City’s original decision to terminate Mr. Keller’s employment under
It held first there
Mr. Keller appealed to the Court of Appeals. Keller v. Casteel, No. E2017-01020-COA-R3-CV, 2019 WL 354867 (Tenn. Ct. App. Jan. 28, 2019), perm. app. granted (June 19, 2019). The intermediate appellate court framed the issues as whether Mr. Keller was entitled to judicial review of the termination of his employment and, if so, whether he was entitled to damages as a result of the termination. Id. at *7.
To determine whether he was entitled to judicial review, the Court of Appeals considered as a threshold matter whether Mr. Keller had a protected property interest in his employment with the City. Id. It quoted the provisions in the City personnel manual on appeal of a termination decision to the City Manager and judicial review by the chancery court. It then quoted the disclaimers in the personnel manual on which the City relied. Id. The Court of Appeals’ conclusion aligned with the trial court’s analysis of whether Mr. Keller had a protected property interest: “While the Manual did not expressly provide a right to continued employment, it provided all employees with the unequivocal right to an appeals process concerning said employment and further provided a corresponding right to judicial review of such decisions.” Id.
As to whether Mr. Keller was entitled to damages, the Court of Appeals first determined that any judicial review had to be through a common law writ of certiorari. Id. at *8. It held: “Regardless of whether the City Manager acted with material evidence in support of her decision, the procedure utilized was unlawful because the person who made the termination decision also affirmed the same decision on appeal.” Id. It held Mr. Keller was entitled to damages under
The City then sought permission to appeal to this Court, which we granted.
ISSUES ON APPEAL
Slightly reworded, the City and Mr. Keller both present the following issues for review: (1) whether Mr. Keller
ANALYSIS
The due process clause in the Fourteenth Amendment of the United States Constitution guarantees that no State “shall . . . deprive any person of life, liberty, or property, without due process of law.”
This Court has outlined the analysis for a procedural due process claim:
When a person asserts a procedural due process claim, the court must first determine whether he or she has an interest entitled to due process protection. If the court determines that the person has an interest that is entitled to constitutional due process protection, then the court must determine “what process is due.” Once the court determines minimum procedural due process protections to which the person is entitled, the court must finally determine whether the challenged procedures satisfy these minimum requirements.
Heyne v. Metro. Nashville Bd. of Pub. Educ., 380 S.W.3d 715, 731 (Tenn. 2012) (citations omitted). To be entitled to due process protection, the interest shown must be either a liberty interest or a property interest. Rowe v. Bd. of Educ., 938 S.W.2d 351, 354 (Tenn. 1996) (citing Bd. of Regents of State Colleges v. Roth, 408 U.S. 564, 569-70 (1972)).
As noted above, Mr. Keller has waived any argument that he has a constitutionally protected liberty interest in this case. Thus, the threshold consideration for Mr. Keller’s procedural due process claim is whether he had a property interest that entitled him to due process protection. Absent a protected property interest, there can be no due process violation.
The Fourteenth Amendment’s procedural protection of property safeguards the security of interests that a person has already acquired in specific benefits. Property interests protected by the Fourteenth Amendment are not created by the Constitution, but rather they are created and their dimensions are defined by existing rules or understandings that stem from an independent source of state law.
To be entitled to procedural due process protection, a property interest must be more than a “unilateral expectation” or an “abstract need or desire.” It must be a “legitimate claim of entitlement” to a specific benefit. The hallmark of property, the United States Supreme Court has emphasized, is an individual entitlement grounded in state law which cannot be removed except “for cause.” Once that characteristic is found, the types of interests protected as “property” are varied and, as often as not, intangible, relating “to the whole domain of social and economic fact.”
Tenn. Dep’t of Corr. v. Pressley, 528 S.W.3d 506, 513-14 (Tenn. 2017) (citations omitted).
To determine whether Mr. Keller had a constitutionally protected property interest in continued employment, we begin with the doctrine of employment at will. “The employment-at-will doctrine is a bedrock of Tennessee common law.” Williams v. City of Burns, 465 S.W.3d 96, 108 (Tenn. 2015) (citation omitted). In the absence of evidence to the contrary, employees in Tennessee are presumed to be at-will. See Crews v. Buckman Labs. Int’l, Inc., 78 S.W.3d 852, 864 (Tenn. 2002) (citing Rose v. Tipton County Pub. Works Dep’t, 953 S.W.2d 690, 691 (Tenn. Ct. App. 1997)). The employment-at-will doctrine “is the fundamental principle controlling the relationship between employers and employees.” Williams, 465 S.W.3d at 108 (quoting Mason v. Seaton, 942 S.W.2d 470, 474 (Tenn. 1997)).
Under the employment-at-will doctrine, employment is for an indefinite period of time and may generally be terminated by either the employer or the employee at any time, for any reason, or for no reason at all. Id. (citations omitted); Crews, 78 S.W.3d at 857-58 (citations omitted); Forrester v. Stockstill, 869 S.W.2d 328, 330 (Tenn. 1994) (citations omitted). Put another way: “The long standing rule in this State is that an employee-at-will may be discharged without breach of contract for good cause, bad cause or no cause at all, without being thereby guilty of legal wrong.” Williams, 465 S.W.3d at 108 (quoting Harney v. Meadowbrook Nursing Ctr., 784 S.W.2d 921, 922 (Tenn. 1990)). The employment-at-will doctrine “recognizes that employers need the freedom to make their own business judgments without interference from the courts.” Id. (quoting Mason, 942 S.W.2d at 474). In the same way, employees have the right to refuse to work for a person or organization. Crews, 78 S.W.3d at 858.
Against that background, we look at the parties’ arguments.10 The portion of the City personnel manual on which Mr. Keller relies sets forth appeal procedures for City employees who have been disciplined or dismissed from employment:
N. APPEALS PROCESS
Any City employee reprimanded, suspended, demoted, or dismissed has the
right to submit a request in writing to the City Manager to have the action reviewed. An employee who chooses to appeal to the City Manager must submit the request for an appeal within two (2) working days of receipt of notification of the disciplinary action, and must state his/her intent to have representation, and to name the representative(s). The request must be in writing. The City Manager shall schedule a hearing within ten (10) working days of the receipt of the employee’s written request for appeal. The action of the City Manager shall be final and binding on all parties involved unless appealed to Chancery Court by the employee. However, if the City Manager determines that procedures established by law were not followed by the appropriate Supervisor and/or Department Head, the decision of the City Manager shall be binding on all parties involved unless appealed to Chancery Court by the employee or the City. Any employee reprimanded, suspended, demoted[,] or dismissed must timely request an appeal and complete the appeals process prior to filing an action in Chancery Court.
The City, in turn, relies on a provision in the personnel manual explaining the purpose of the written policies and stating specific disclaimers:
A. PURPOSE AND OBJECTIVES
The purpose of these policies is to establish a high degree of understanding, cooperation, efficiency, and unity among municipal government employees which comes from a systematic application of good procedure in personnel administration, and to provide uniform policies for all employees, with all the benefits such a program insures. . . .
. . . .
These policies nor any provisions herein are an employment contract or any other type of contract. All employees are employed for an indefinite term.
Mr. Keller does not—actually, cannot—point to language in the City personnel manual indicating that he is anything other than an employee at will, so his brief to this Court does not assert a property interest in “continued” employment. Mr. Keller does not dispute that he was given substantially all of the procedures set forth in the City personnel manual, so he does not ask the Court to require the City to afford him those procedures. He posits instead that “Mr. Keller had a property interest in his employment with the City . . . because the [City personnel manual], adopted by [the City’s] City Council, created procedures which entitled him to due process.”11
We look, then, at whether Mr. Keller had any type of constitutionally protected property interest arising out of the procedures in the City personnel manual. Our courts have noted that, “[e]ven in the absence of a definite durational term, an employment contract still may exist with regard to other terms of employment.”12 Rose, 953 S.W.2d at 692 (citations omitted). In this vein, an employee handbook can become a part of an employment contract. Id.; see also Reed v. Alamo Rent-A-Car, Inc., 4 S.W.3d 677, 688 (Tenn. Ct. App. 1999). However,
[i]n order to constitute a contract, . . . the handbook must contain specific language showing the employer’s intent to be bound by the handbook’s provisions. Unless an employee handbook contains such guarantees or binding commitments, the handbook will not constitute an employment contract. As stated by one court, in order for an employee handbook to be considered part of an employment contract, the language used must be phrased in binding terms, interpreted in the context of the entire handbook, and read in conjunction with any other relevant material, such as an employment application.
Rose, 953 S.W.2d at 692 (internal quotation marks omitted) (citations omitted). Thus, there is “a high standard for establishing the existence of an employer’s specific intent to be bound by the terms of an employee handbook.” Brown v. City of Niota, 214 F.3d 718, 721 (6th Cir. 2000) (interpreting Tennessee law).
In this case, to support his assertion of a protectable property interest, Mr. Keller relies primarily on the existence of the City personnel manual and its inclusion of appeal procedures for the discipline and dismissal of City employees. Neither the existence of such procedures nor their inclusion in a personnel manual is sufficient by itself to create a protectable property interest. Employers, including governmental employers, may adopt
policies and procedures to promote efficiencies and fair, consistent treatment of employees.13 Employers may choose to put those
Mr. Keller points to language in the City procedures stating that a dismissed employee “has the right to submit a request” for administrative review by the City Manager, and if such review is granted, the City Manager’s decision “shall be final and binding on all parties involved” unless it is appealed to the chancery court. In this case, of course, Mr. Keller was granted the administrative review he requested, and the City Manager upheld the termination of his employment. Mr. Keller argues that these procedures, adopted by the City Council, gave him “a proprietary interest in public employment.”14
The language on which Mr. Keller relies, in and of itself, would be a dubious basis for finding a constitutionally protected property interest. However, we do not interpret this language in isolation. The appeal procedures in the City personnel manual must be viewed “in the context of the entire handbook, and read in conjunction with any other relevant material.” Rose, 953 S.W.2d at 692 (quoting Claiborne v. Frito-Lay, Inc., 718 F. Supp. 1319, 1321 (E.D. Tenn. 1989)). Here, the City personnel manual includes an explicit statement that the City did not intend for the procedures to be binding or constitute any type of contract. It states that none of the provisions in the City personnel manual “are an employment contract or any other type of contract.” The manual emphasizes that “[a]ll employees are employed for an indefinite term.” In addition, the personnel manual reserves to the City the unilateral right to change or revise the procedures.
As our Court of Appeals has stated, “We can conceive of no clearer way for an employer to express its intent not to be bound by an employee handbook’s provisions than the employer’s specific statement that the handbook is not a contract
Mr. Keller points out that the City personnel manual was adopted by the City Council. This fact is of no moment. The City’s legislative body adopted the entire personnel manual, including the disclaimers that undercut Mr. Keller’s claim of a property interest that entitled him to due process protection.
This Court has not yet “held that an employee handbook could convert an at-will employment agreement into a protectable property interest” under the due process clause. Brown, 214 F.3d at 721; see also Gregory v. Hunt, 24 F.3d 781, 785-87 (6th Cir. 1994) (citations omitted) (“In none of the [Tennessee] cases, however, has a court found the terms of an employee handbook converted at-will employment into a protectible property interest.”). We decline to do so in this case.
As we observed at the outset of our analysis, the threshold question for Mr. Keller’s procedural due process claim is whether he had a constitutionally protected property interest. Without a protected property interest, he cannot assert a claim for a due process violation. We hold that Mr. Keller has not shown a property interest entitled to due process protection.
This holding pretermits the remaining issues on appeal, namely, whether the procedures utilized by the City were unlawful, and whether damages are available as a remedy under a common law writ of certiorari.15
CONCLUSION
We hold that Mr. Keller has failed to demonstrate he had a property interest entitled to protection under either the due process clause of the United States Constitution or the law of the land clause of the Tennessee Constitution. Consequently, the claims in his petition must be dismissed. The decision of the Court of Appeals is reversed, and the decision of the Chancery Court for Bradley County is affirmed for different reasons. Costs on appeal are taxed to Petitioner-Appellee Joshua Keller, for which execution may issue if necessary.
HOLLY KIRBY, JUSTICE
Notes
Any City employee reprimanded, suspended, demoted, or dismissed has the right to submit a request in writing to the City Manager to have the action reviewed. An employee who chooses to appeal to the City Manager must submit the request for an appeal within two (2) working days of receipt of notification of the disciplinary action, and must state his/her intent to have representation, and to name the representative(s). The request must be in writing. The City Manager shall schedule a hearing within ten (10) working days of the receipt of the employee’s written request for appeal. The action of the City Manager shall be final and binding on all parties involved unless appealed to Chancery Court by the employee. However, if the City Manager determines that procedures established by law were not followed by the appropriate Supervisor and/or Department Head, the decision of the City Manager shall be binding on all parties involved unless appealed to Chancery Court by the employee or the City. Any employee reprimanded, suspended, demoted[,] or dismissed must timely request an appeal and complete the appeals process prior to filing an action in Chancery Court.
Anyone who may be aggrieved by any final order or judgment of any board or commission functioning under the laws of this state may have the order or judgment reviewed by the courts, where not otherwise specifically provided, [by filing a petition of certiorari with the circuit court consistent] in the manner provided by this chapter.
(a)(1) A person who is aggrieved by a final decision in a contested case is entitled to judicial review under this chapter, which shall be the only available method of judicial review. . . .
. . . .
(h) The court may affirm the decision of the agency or remand the case for further proceedings. The court may reverse or modify the decision if the rights of the petitioner have been prejudiced because the administrative findings, inferences, conclusions or decisions are:
(1) In violation of constitutional or statutory provisions;
(2) In excess of the statutory authority of the agency;
(3) Made upon unlawful procedure;
(4) Arbitrary or capricious or characterized by abuse of discretion or clearly unwarranted exercise of discretion; or
(5)(A) Unsupported by evidence that is both substantial and material in the light of the entire record.
We note the Huddleston opinion did not even mention the term “due process.” Moreover, as observed by the federal district court in dismissing Mr. Keller’s federal due process claims, “courts have recognized that Huddleston is ‘inapposite’ when there is no ‘statute, ordinance or specific employment contract creating [a proprietary] interest.’” Keller, 2014 WL 2809662, at *5 (quoting Duncan v. City of Oneida, 735 F.2d 998, 1001 (6th Cir. 1984)). Most important, Huddleston did not involve explicit language that the municipality did not intend for the procedures to be binding or constitute any type of contract, as discussed below. Overall, we find Huddleston unhelpful in this case.
