Johnson v. Experian Information Solutions, Inc.Johnson v. Experian Information Solutions, Inc.
ORDER AND REASONS
Before the Court are a Motion to Dismiss (R. Doc. 7) and a Motion to Dismiss Amended Complaint (R. Doc. 12) filed by Defendant, Experian Information Solutions, Inc. (“Experian“). Experian‘s Motions seek dismissal with prejudice of all claims asserted against it by Plaintiff, Edward Fields Johnson, Jr. R. Doc. 12. Plaintiff, who is proceeding pro se, opposes the Motion, R. Doc. 14, and Experian has replied in support of the Motion, R. Doc. 16. Having reviewed the record, the briefs, and the applicable law, the Court finds that Experian‘s Motion to Dismiss (R. Doc. 7) should be DENIED AS MOOT and Experian‘s Motion to Dismiss Amended Complaint (R. Doc. 12) should be GRANTED.
I. BACKGROUND
Plaintiff, Edward Fields Johnson, Jr., filed this action on March 30, 2026, asserting claims against Experian under the Fair Credit Reporting Act (“FCRA“),
Plaintiff claims that his dispute correspondence “identified disputed information appearing in [his] consumer report, including disputed tradelines, disputed inquiries, and inaccurate identifying information.” Id. Specifically, Plaintiff alleges that he disputed the reporting of four addresses which were not associated with him, two telephone numbers not associated with him, relationship information identifying “IOLANDA” as a spouse or co-applicant, “certain hard inquiries that [he] alleges he did not authorize,” and “certain negative tradelines . . . including accounts [he] alleged were inaccurate, unverifiable, or continued to be reported despite written disputes.” Id. at pp. 2-3.
Plaintiff further alleges that, following Defendant‘s receipt of these communications, “certain disputed tradelines were later modified or removed from Plaintiff‘s consumer report, while other disputed information continued to be reported.” Id. at p. 3. As a result of Defendant‘s conduct, Plaintiff claims that he suffered credit-related harm, time expenditure, financial disruption, and emotional distress. Id. Specifically, he alleges “adverse credit-related consequences, including denial of probate bond applications.” Id.
Plaintiff‘s Amended Complaint raises claims against Experian under two sections of the FCRA. Id. at pp. 3-4. First, Plaintiff alleges that Defendant violated
Defendant‘s Motion to Dismiss Plaintiff‘s Amended Complaint argues that the Amended Complaint fails to state a claim upon which relief can be granted because inaccurate addresses, telephone numbers, and relationships “are simply not actionable under the FCRA.” R. Doc. 12-1, p. 1; R. Doc. 12. Defendant additionally argues that, to the extent Plaintiff attempts to allege inaccuracies related to Plaintiff‘s creditworthiness, which are actionable under the FCRA, the Amended Complaint “fails to satisfy the basic elements of an FCRA claim.” Id. at pp. 1-2.
Plaintiff has filed an opposition to Defendant‘s Motion, arguing that he has alleged sufficient facts to state plausible claims for violations of the FCRA and that granting the Motion would require resolution of factual disputes and credibility determinations that are not appropriate at the
Replying in support of its Motion, Defendant first argues that Plaintiff‘s opposition confirms that the Amended Complaint identifies no inaccuracy. R. Doc. 16, pp. 1-2. Defendant contends that Plaintiff uses the word “disputed” as a substitute for “inaccurate,” but because the
II. LAW AND ANALYSIS
a. Motion to Dismiss Standard Under Rule 12(b)(6)
In evaluating a complaint under
The court‘s review must “take the well-pled factual allegations of the complaint as true and view them in the light most favorable to the plaintiff.” Lane v. Halliburton, 529 F.3d 548, 557 (5th Cir. 2008) (citing In re Katrina Canal Breaches Litig., 495 F.3d 191, 205 (5th Cir. 2007)). A complaint need not contain detailed factual allegations, but it must offer more than mere labels, legal conclusions, or formulaic recitations of the elements of a cause of action. Iqbal, 556 U.S. at 678 (quoting Twombly, 550 U.S. at 570). Additionally, courts may not rely on “legal conclusions that are disguised as factual allegations.” Jeanmarie v. United States, 242 F.3d 600, 603 (5th Cir. 2001) (citing Blackburn v. City of Marshall, 42 F.3d 925, 931 (5th Cir. 1995)). If factual allegations are insufficient to raise a right to relief above the speculative level, the claim should be dismissed. Twombly, 550 U.S. at 555.
b. Defendant‘s Initial Motion to Dismiss (R. Doc. 7)
Defendant‘s first Motion to Dismiss (R. Doc. 7) seeks dismissal of the claims raised in Plaintiff‘s original Complaint, which has since been superseded by an Amended Complaint.3 See R. Docs. 9, 10, 11. Because the Amended Complaint contains different factual allegations regarding Plaintiff‘s FCRA claims, see R. Doc. 11, Defendant‘s arguments raised in its initial Motion to Dismiss are moot. Accordingly, the Court will deny Defendant‘s initial Motion to Dismiss (R. Doc. 7) as moot.
c. Defendant‘s Motion to Dismiss Amended Complaint (R. Doc. 12)
Defendant‘s second Motion to Dismiss seeks dismissal of the two claims raised under the Fair Credit Reporting Act (“FCRA“),
First, Plaintiff alleges that Defendant violated
Section 1681i provides that, upon receiving notice that a consumer disputes “the completeness or accuracy of any item of information” in her file, the consumer reporting agency must “conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate.” In conducting its reinvestigation, the agency must “review and consider all relevant information submitted by the consumer” regarding the disputed information. Within 30 days of notice of the dispute, the consumer reporting agency must either record the current status of the disputed information in the consumer‘s file, or delete or modify the disputed item of information if it is “inaccurate or incomplete or cannot be verified.” “If the reinvestigation does not resolve the dispute, the consumer may file a brief statement setting forth the nature of the dispute.” The consumer reporting agency must include this statement, or a summary of the dispute, with the disputed information in future consumer reports.
Id. (internal citations omitted).
“A threshold requirement for a plaintiff asserting claims pursuant to either
CRA must be ‘sufficiently objectively verifiable.‘” Burches, 2026 WL 1413072 at *4 (quoting Reyes, 140 F.4th at 288). “[A] plaintiff does not state a claim based on conclusory assertions of inaccuracy” but instead must “set forth facts specifying exactly what errors are reflected in the reports as well as the dates and circumstances surrounding the purported errors [and] specific factual allegations regarding the credit reporting agencies’ procedures or violations of the FCRA.” Damond v. Experian Info. Sols., Inc., No. CV 25-1570, 2025 WL 3980883, at *14 (E.D. La. Dec. 12, 2025), report and recommendation adopted, No. CV 25-1570, 2026 WL 78127 (E.D. La. Jan. 9, 2026).
Recently, another section of this Court considered whether a plaintiff had sufficiently stated claims pursuant to Section 1681e(b) of the FCRA in Burches v. Equifax Information Services. Id. at *1-4. First, the Burches plaintiff alleged that defendant Trans Union had violated Section 1681e(b) when it “repeatedly published and maintained inaccurate, contradictory, fraudulent, and mixed-file information, including a false Discover/Capital One tradeline.” Id. at *5. Specifically, the plaintiff‘s complaint alleged that an account originally reported under Discover Financial Services (“Discover“) was still labeled as a Discover account, despite Discover allegedly transferring the account to Capital One. Id. The plaintiff further alleged that his credit record erroneously reflecting two different creditors associated with the same account “caus[ed] confusion and mixed-file contamination.” Id. The Court noted that these inaccuracies were not based on legal disputes, such as the validity of the debt, but were “sufficiently objectively verifiable” and therefore “sufficient, at the pleading stage, to plausibly allege an inaccuracy in the Trans Union credit reports.” Id. However, the Court found that the plaintiff‘s remaining allegations concerning inaccuracies were conclusory because he “[did] not sufficiently allege what is
Likewise, in Damond v. Experian Information Solutions, Inc., the Court considered whether another plaintiff had sufficiently stated claims pursuant to Section 1681i of the FCRA. Damond, 2025 WL 3980883, at *13-16. There, the plaintiff sued multiple CRAs, alleging that they “negligently and/or willfully failed to reasonably investigate disputed items in violation of
Applying these principles to the instant matter, the Court concludes that Plaintiff has not plausibly alleged the threshold element of an actionable inaccuracy. Plaintiff‘s Amended Complaint lacks certain factual allegations necessary for the Court to be able to reasonably infer that Plaintiff reported an actionable inaccuracy, even when viewing the allegations as true and in the light most favorable to Plaintiff. The alleged inaccuracies reported by Plaintiff can be divided into three categories, and each fails to state an actionable claim for the reasons discussed below.
Here, Plaintiff alleges only that certain personal identifying information in his consumer report was inaccurate. R. Doc. 11, p. 2. He does not allege facts demonstrating that the challenged “header information” constitutes information “bearing on [his] credit worthiness, credit standing credit capacity, character, general reputation, personal characteristics, or mode of living which is used or expected to be used . . . for the purpose of . . . establishing the consumer‘s eligibility” for credit, insurance, employment, or any other purpose defined by the
Second, Plaintiff‘s Amended Complaint refers, without specificity, to “certain negative tradelines” that were inaccurate, unverifiable, or continued to be reported despite his disputes. R. Doc. 11, p. 3. However, like the allegations the Court found insufficient in Burches, this allegation is conclusory because Plaintiff has not alleged what, exactly, is inaccurate about these tradelines. Specifically, Plaintiff does not identify the disputed tradelines, identify which furnisher provided the information, allege a particular inaccuracy, or explain why the information is inaccurate. Additionally, while Plaintiff does appear to identify the dates he disputed some inaccuracies when he states that he mailed written disputes on or about May 15, June 24, and August 4, 2025, R. Doc. 11, p. 2, his Amended Complaint, like the complaint in Damond, fails to identify each alleged inaccuracy with specificity. Moreover, Plaintiff alleges that “certain disputed tradelines were later modified or removed . . . while other disputed information continued to be reported.” Id. at p. 3. However, the Amended Complaint never identifies exactly which “disputed information” remains
Third, Plaintiff alleges that he disputed “certain hard inquiries” that he did not authorize, “including inquires associated with CONTINENTALFINANCE/TBOM and STEPHEN L BRUCE PC.” R. Doc. 11, p. 3. Although Plaintiff identifies these two alleged inaccuracies by name, he alleges only that he did not authorize them. That allegation, standing alone, does not permit the Court to reasonably infer that Defendant inaccurately reported the existence of those inquiries. The Amended Complaint contains no factual allegations explaining why Defendant‘s reporting of these inquiries was inaccurate or otherwise demonstrating that their reporting constituted an actionable inaccuracy under Sections 1681e(b) or 1681i. Courts have consistently held that a plaintiff‘s broad assertion of inaccuracy, without identifying why the information is inaccurate, reflects only a subjective belief insufficient to support an FCRA claim. Barakat v. Equifax Info. Servs., LLC, No. 16-10718, 2017 WL 3720439, at *3 (E.D. Mich. Aug. 29, 2017); Gomez v. EOS CCA, No. CV-18-02740-PHX-JAT, 2020 WL 3271749, at *3 (D. Ariz. June 17, 2020); Bailey v. Equifax Info. Servs., LLC, No. 13-CV-10377, 2013 WL 3305710, at *5 (E.D. Mich. July 1, 2013); Elsady v. Rapid Global Bus. Solutions, Inc., No. 09-CV-11659, 2010 WL 2740154, at *7 (E.D. Mich. July 12, 2010). Because Plaintiff fails to allege why the hard inquiries are inaccurate, the Court finds his allegations concerning these alleged inaccuracies to be insufficient to state a claim under the FCRA.
For these reasons, Plaintiff‘s Amended Complaint fails to sufficiently allege an underlying inaccuracy that is actionable under either Section 1681i or 1681e(b) of the FCRA, and the claims must be dismissed. Additionally, because Plaintiff has failed to plausibly allege a violation of any substantive portion of the FCRA, his claim for willful noncompliance under Section 1681n of the
d. Availability of Amendment
Additionally, Plaintiff asks that, should the Court grant Defendants’ Motion to Dismiss, it dismiss the underlying claims without prejudice and allow him to file an amended pleading. R. Doc. 14, p. 6. Defendant, on the other hand, asks the Court to not allow Plaintiff to further amend his complaint. R. Doc. 12-1, p. 10. Defendant reasons that, because Plaintiff was already given an opportunity to file an Amended Complaint and failed to plead a plausible claim for relief, an additional attempt at amendment would be futile. Id. (citing Forman v. Davis, 371 U.S. 178, 182 (1962) (enumerating factors which allow for denial of a motion to amend, including futility of amendment)). Under
Generally, before dismissing a pro se complaint under
Rule 12(b)(6) , unless amendment would be futile, the court should give the plaintiff notice of the complaint‘s deficiencies and an opportunity to amend. . . . Unless it is clear that a plaintiff is unwilling or unable to amend in a manner that will avoid dismissal, the court errs in not providing a pro se plaintiff with at least one opportunity to cure pleading deficiencies before dismissing. When, however, the “complaint alleges the plaintiff‘s best case,” a further factual statement from the plaintiff need not be allowed.
Damond, 2025 WL 3980883, at *13 (citations omitted). Here, Plaintiff was granted leave to file an Amended Complaint shortly after Defendant filed its initial Motion to Dismiss. However, before the issuance of this Order and Reasons, the Court had not yet provided Plaintiff notice of his pleading deficiencies, and there is no evidence that Plaintiff is either unwilling or unable to amend his complaint in a manner that will avoid dismissal. Thus, the Court will permit Plaintiff one additional opportunity to amend his claims under Sections 1681i and 1681e(b) to cure the pleading deficiencies identified herein.
IT IS ORDERED that the Motion to Dismiss (R. Doc. 7) filed by Defendant, Experian Information Solutions, Inc. (“Experian“) is DENIED AS MOOT.
IT IS FURTHER ORDERED that Experian‘s Motion to Dismiss Amended Complaint (R. Doc. 12) is GRANTED, and that Plaintiff‘s claims under
IT IS FURTHER ORDERED that Plaintiff is granted leave to file an amended complaint within twenty-one (21) days of the entry of this Order to cure the deficiencies identified herein. Failure to timely amend may result in dismissal of this action with prejudice.
New Orleans, Louisiana, this 13th day of August 2026.
GREG GERARD GUIDRY
UNITED STATES DISTRICT JUDGE
Notes
However, courts have also cautioned that personal identifying information may support a claim under the FCRA in certain unique circumstances. “For example, a list of names and addresses prepared by the CRA and sold for marketing to consumers who meet certain criteria (targeted marketing list) is considered a consumer report.” Gray v. Experian Info. Sols., Inc., No. 8:23-cv-981, 2023 WL 6895993, at *3 (M.D. Fla. Oct. 19, 2023) (citing Trans Union Corp. v. FTC, 81 F.3d 228, 230 (D.C. Cir. 1996)). Additionally, the FCRA imposes liability upon defendants who obtain any information—not just information that comprises a consumer report—from a CRA under false pretenses. See