Johnson v. Bac Home Loans Servicing, LPJohnson v. Bac Home Loans Servicing, LP
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- Before:
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ORDER
This matter is before the court on the Motion to Dismiss the Amended Complaint pursuant to 12(b)(6) filed by Defendant Substitute Trustee Services, Inc. [DE-61], the Motion to Dismiss the Amended Complaint pursuant to 12(b)(6) filed by Defendant The Law Firm of Hutchens, Senter & Britton, P.A. [DE-62], the Motion to Dismiss the Amended Complaint pursuant to 12(b)(5) filed by Defendants Deborah N. Hooker and John A. Mandulak [DE-71], the Motion to Dismiss the Amended Complaint pursuant to 12(b)(6) filed by Defendants Deborah N. Hooker, C.T. Salyer and John A. Mandulak [DE-73] and the Motion to Dismiss the Counterclaim of Defendant BAC Home Loans Servicing, LP pursuant to 12(b)(6) filed by Plaintiffs Rosa H. Johnson and Edgar W. Johnson [DE-80], All briefing, responses and replies are
I. PROCEDURAL HISTORY
Plaintiffs Rosa H. Johnson and Edgar W. Johnson (“Plaintiffs” or “the John-sons”), proceeding pro se, initiated this action by Complaint [DE-1] filed July 2, 2010. On September 27, 2010, Plaintiffs filed an Amended Complaint [DE-53], alleging six counts. Count I alleges a violation of the Fair Debt Collection Practices Act (“FDCPA” or “the Act”),
On February 11, 2011, Defendants The Law Firm of Hutchens, Senter & Britton, P.A. (“HSB”) and Substitute Trustee Services, Inc., (“STS”) each filed an Answer [DE-59, DE-60], both of which were amended on February 14, 2011 [DE-63, DE-64]. Also on February 14, 2011, both Defendants HSB and STS filed motions to dismiss [DE-61, DE-62]. On March 10, 2011, Plaintiffs filed a joint response [DE-68] to both motions to dismiss.
On March 16, 2011, Defendant BAC Home Loans Servicing, LP f/k/a Countrywide Home Loans Servicing, LP (“BAC”) filed an Answer and Counterclaim [DE-69] for residential mortgage fraud in violation of the North Carolina Residential Mortgage Fraud Act (“RMFA”), N.C. GemStat. § 14-118.12, to which Plaintiffs subsequently filed an Answer and Motion to Dismiss [DE-80]. Defendant C.T. Salyer (“Salyer”) filed an Answer [DE-70] on March 16, 2011. On March 17, 2011, Defendants Deborah N. Hooker (“Hooker”), Salyer and John A. Mundulak (“Mundulak”) (collectively, “the Individual Defendants”) filed a motion to dismiss pursuant to 12(b)(6) [DE-73]. That same day, Defendants Hooker and Mundulak filed a motion to dismiss pursuant to 12(b)(5) [DE-71]. On April 12, 2011, Plaintiffs filed responses [DE-78, DE-79] to the motions filed by the Individual Defendants and an Answer to Defendant BAC’s counterclaim and a motion to dismiss [DE-80].
II. FACTUAL BACKGROUND
As is proper when considering a motion to dismiss, this court will consider the facts in a light most favorable to Plaintiffs.
the requested amount; however, Defendant BAC returned the payment to Plaintiffs and in February 2010, Defendant BAC initiated foreclosure proceedings against Plaintiffs. Id. ¶¶ 24-25, 27. Defendant BAC did not offer Plaintiffs “loss mitigation” or “pre-foreclosure” services and did not consider whether Plaintiffs qualified for a loan modification under the federal Home Affordable Modification Program (“HAMP”). Id. Defendant STS served as the trustee handling the foreclosure proceedings and was represented by Defendant HSB Id. ¶4. The Individual Defendants “were personally involved in handling the foreclosure proceedings in connection with Plaintiffs’ property.” Id. ¶ 5.
On May 11, 2010, Defendant STS filed a special proceeding in Durham County for foreclosure of Plaintiffs’ deed of trust. STS Am. Ans., Ex. J [DE-64.11]. On May 13, 2010, Defendant HSB, on behalf of Defendant STS, filed a “Notice of Hearing Prior to Foreclosure of Deed of Trust.” STS Am. Ans., Ex. K [DE-64.12], Plaintiffs allege, however, that they “did not
(1) BAC Home Loans Servicing, LP FKA Countrywide Home Loans Servicing LP is the holder of the note sought to be foreclosed and it evidences a valid debt owed by Rosa H. Johnson.
(2) That said note is now in default and the instrument securing said debt gives the note holder the right to foreclose under a power of sale.
(3) That notice of this hearing has been served on the record owners of the real estate and to all other persons against whom the note holder intends to assert liability for the debt.
(4) That the debtors have shown no valid legal reason why foreclosure should not commence.
(5) [ ] The underlying mortgage debt is not a subprime loan as defined in G.S. 45-101(4).
STS Am. Ans., Ex. N [DE-64.15], At the time of the June 2010 foreclosure hearing, Plaintiffs’ loan was “at least 60 days delinquent.” Am. Compl. ¶ 18. Plaintiffs allege that the foreclosure hearing was not conducted as required under North Carolina law in that “there was no evidence presented at the hearing as to prove the owner and holder of the note.” Am. Compl. ¶ 29.
Based on the foregoing, Plaintiffs allege the following claims against Defendant BAC: breach of contract, breach of implied duty of good faith and violations of the North Carolina Mortgage Debt Collection and Servicing Act and the North Carolina Unfair and Deceptive Trade Practices Act. Plaintiffs allege the remaining defendants (collectively, the “FDCPA Defendants”), by handling the foreclosure proceedings, violated the FDCPA and breached a fiduciary duty owed Plaintiffs.
III. RULE 12(B)(5) MOTION TO DISMISS
Defendants Hooker and Mundulak contend they have not been “served personally with the Summons and Complaint, nor did any sign the certified mail receipt for service.” Individual Defs.’ Mem. at 3 [DE-72]. These defendants contend further that “Plaintiffs failed to follow explicit Orders of this Court in regards to effecting service of Plaintiffs’ Amended Complaint” on them. Id. at 4. Plaintiffs counter that they served Defendants Hooker and Mundulak by sending the summons and amended complaint to the dwellings of both defendants via certified mail, and alternatively, by overnight delivery service and regular U.S. mail. Pis.’ Resp. at 2 [DE-78]. Plaintiffs counter further that Defendants Hooker and Mundulak “obstructed [ ] Plaintiffs] in fulfilling the service condition set forth [in this court’s order dated January 21, 2011]” by “allowing] their certified mail to go unclaimed.” Id.
A. Standard of Review
A plaintiff bears the burden of showing that service of process complies with the requirements set forth in
When the process gives the defendant actual notice of the pendency of the action, the rules, in general, are entitled to a liberal construction. When there is actual notice, every technical viоlation ofthe rule or failure of strict compliance may not invalidate the service of process. But the rules are there to be followed, and plain requirements for the means of effecting service of process may not be ignored.
Armco, Inc. v. Penrod-Stauffer Bldg. Sys., Inc.,
(1) following state law for serving a summons in an action brought in courts of general jurisdiction in the state where the district court is located or where service is made; or
(2) doing any of the following:
(A) delivering a copy of the summons and of the complaint to the individual personally;
(B) leaving a copy of each at the individual’s dwelling or usual place of abode with someone of suitable age and discretion who resides there; or
(C) delivering a copy of each to an agent authorized by appointment or by law to receive service of process.
B. Service on Defendants Hooker and Mundulak
Defendants Hooker and Mundulak contend they have not been “served personally with the Summons and Complaint, nor did any sign the certified mail receipt for service.” Individual Defs.’ Mem. at 3 [DE-72], These defendants contend further that “Plaintiffs failed to follow explicit Orders of this Court in regards to effecting service of Plaintiffs’ Amended Complaint” on them. Id. at 4. Plaintiffs counter that they served Defendants Hooker and Mundulak by sending the summons and amended complaint to the dwellings of both defendants via certified mail, and alternatively, by overnight delivery service and regular U.S. mail. Pis.’ Resp. at 2 [DE-78]. Plaintiffs’ counter further that Defendants Hooker and Mundulak “obstructed [ ] Plaintiff[s] in fulfilling the service condition set forth in [in this court’s order dated January 21, 2011]” by “allowing] their certified mail to go unclaimed.” Id.
In the court’s January order, the court found that in sending the summons and complaint to the address of Defendant HSB, a law firm, Plaintiffs failed to properly effect service of process on the Individual Defendants. The court, however, extended the time for effecting service of process on the Individual Defendants until March 1, 2011 and alerted Plaintiffs to the proper rule containing instructions for doing so.
“[W]hen service of process gives a defendant actual notice of the pending ae
IV. FDCPA DEFENDANTS’ RULE 12(B)(6) MOTIONS TO DISMISS
A. Standard of Review
Under
The purpose of a motion to dismiss under Rule 12(b)(6) is to test the legal sufficiency of the complaint, not to resolve conflicts of fact or to decide the merits of the action. Edwards v. City of Goldsboro,
However, the “ ‘[f]actual allegations must be enough to raise a right to relief above the speculative level’ and have ‘enough facts to state a claim to relief that is plausible on its face.’ ” Wahi v. Charleston Area Med. Ctr., Inc.,
The standard for evaluating the sufficiency of the pleading in the instant case is particularly flexible because “[a] document filed pro se is to be liberally construed, and a pro se complaint, however inartfully pleaded, must be held to less stringent standards than formal pleadings drafted by lawyers.” Erickson,
B. Claims under the FDCPA
Plaintiffs invoke federal question jurisdiction based solely on a FDCPA claim as a ground for the court’s exercise of subject matter jurisdiction over this lawsuit. In the amended complaint, Plaintiffs contend the FDCPA Defendants violated sections 1692d, 1692e, 1692f and 1692g of the FDCPA. Am. Compl. ¶32. The FDCPA Defendants argue that Plaintiffs’ FDCPA claim is not properly pled and should be dismissed for failure to state a claim under Rule 12(b)(6). [DE-61, DE-62, DE-73].
Congress established the FDCPA to “eliminate abusive debt collection practices.”
To prevail on a FDCPA claim, a plaintiff must sufficiеntly allege that (1) he was the object of collection activity arising from a consumer debt as defined by the FDCPA, (2) the defendant is a debt collector as defined by the FDCPA, and (3) the defendant engaged in an act or omission prohibited by the FDCPA. Dikun v. Streich,
1. Consumer Debt
Consumer debt is defined as an obligation to pay money arising from a transaction whose subject (e.g., property)
Defendant HSB and the-Individual Defendants apparently do not dispute this element as their memoranda provide no discussion of it.
2. Debt Collector
Before the court determines whether Plaintiffs have validly stated claims of violations of the FDCPA, the court must determine next whether the FDCPA is applicable to each of the FDCPA Defendants. The FDCPA prohibits аbusive debt collection practices by “debt collectors.” See
any person who uses any instrumentality of interstate commerce or the mails in any business the principal purpose of which is the collection of any debts, or who regularly collects or attempts to collect, directly or indirectly, debts owed or due or asserted to be owed or due another.
Here, in their amended complaint, Plaintiffs allege that Defendant STS, Defendant HSB and its attorneys and employees (the Individual Defendants), by handling the underlying foreclosure proceeding in connection with Plaintiffs’ property, attempted to collect debt owed Defendant BAC.
As for Defendant Hooker, the Individual Defendants argue that Defendant Hooker, “a non-attorney employee” of Defendant HSB, “does not handle foreclosures in any facet of the proceeding or by any stretch of the imagination.” Individual Defs.’ Mem. at 5 [DE-74]. The court observes that the Individual Defendants, in emphasizing that Defendant Hooker is a “non-attorney employee,” suggest that an employee of a debt collection company does not fall within the Act’s definition of “debt collector.” This court’s research indicates this issue has not been addressed by the Fourth Circuit and its lower courts. However, the majority of federal courts considering this issue have found that employees of debt collection companies can be held personally liable under the FDCPA. See, e.g., Kistner v. Law Offices of Michael P. Margelefsky, LLC,
Here, the court takes judicial notice of a document еntitled “Appointment of Substitute Trustee,” recorded in the Durham County Registry on April 30, 2010 and signed on behalf of Defendant BAC “by its Attorney-in-Fact,[ ] Deborah N. Hooker, Document Execution Officer for” Defendant HSB. See STS Am. Ans., Ex. H
3. Violations of the FDCPA
Conduct prohibited by the FDCPA includes harassing, oppressive or abusive conduct (
In reviewing the FDCPA count, however, it is evident Plaintiffs have not alleged sufficient facts to meet the basic pleading requirements of
Defendants violatedsections 1692(d) , (e), (f), (g) of the Act by engaging in harassing and abusive conduct and unfair practices by assessing fees, including attorney fees, handling the foreclosure proceedings. Moreover, Defendants did not provide Plaintiffs the information to validate the debt as required under the Act.
Am. Compl. ¶ 32. The FDCPA allegation standing alone is a clear example of a “formulaic recitation of the elements of a cause of action,” Twombly,
a. Harassment or Abuse —
“Ordinarily, whether conduct harasses, oppresses, or abuses will be a
Plaintiffs’ complaint is similar to that considered by the Sixth Circuit in Harvey, where the debtor alleged only that the debt collector brought the original state court action without the immediate means to prove the debt owed. Harvey, 453 F.3d at 328. The Harvey court emphasized that the debtor did not deny owing the debt or allege that the debt collector misstated or misrepresented the debt amount, or failed to undertake a reasonable investigation into whether the debt existed or made false representations. Id. at 332. Similarly, here, Plaintiffs’ allegations against the FDCPA Defendants, which are limited to a failure to provide substantiating information and “handling the foreclosure proceedings,” arguably rest solely on the sufficiency of documentation supporting the underlying state court action. See Am. Compl. ¶¶ 4-5, 26. While Plaintiffs allege that Defendant BAC failed to properly credit two mortgage payments, Am. Compl. ¶ 24, Plaintiffs never deny in their amended complaint that they owed Defendant BAC a debt. In fact, Plaintiffs admit to being at least 60 days delinquent on their loan and do not allege that this delinquency was related to the allegedly improper loan servicing committed by Defendant BAC. Id. ¶ 18. Furthermore, Plaintiffs’ allegation that Defendant BAC failed to consider modifying Plaintiffs’ home loan under HAMP suggests Plaintiffs were enduring financial hardship and thus unable to keep their mortgage current. Id. ¶ 19. That is, Plaintiffs fail to allege facts indicating the foreclosure action was baseless or that the FDCPA Defendants misrepresented the debt.
Accordingly, the FDCPA Defendants’ motions to dismiss are ALLOWED as to Plaintiffs’
b. False or Misleading Representations —
Plaintiffs have not alleged any facts from which the court could draw a reasonable inference that the FDCPA Defendants made a false representation. See Beaudett,
Based on the foregoing, Plaintiffs have failed to plead facts to support a violation of
c. Unfair or Unconscionable Attempts To Collect the Debt —
The “unfair practices” section of the FDCPA prohibits debt collectors from using “unfair or unconscionable means to collect or attempt to collect any debt.”
Here, the amended complaint does not identify any additional misconduct to support a section 1692f claim. Indeed, no specific conduct whatsoever is alleged to support this claim. Accordingly, Plaintiffs’ failure to allege other conduct that was unfair and unconscionable under section 1692f warrants dismissal of this claim.
d. Validation of Debts —
Subsection 1692g(a) requires a debt collector to provide, in its initial communication with a consumer or within five days of that time, a debt validation notice informing the consumer of his or her right to dispute the validity of the debt. United States v. Nat’l Fin. Servs.,
In the amended complaint, Plaintiffs allege only that the FDCPA Defendants failed to “provide [ ] the information to validate the debt.” Am. Compl. ¶ 32. The factual summary of the amended complaint contains an allegation that Plaintiffs “requested information” from Defendant STS and the Individual Defendants
While the Act does not define the term “verification” nor explain what constitutes
verification of a debt involves nothing more than the debt collector confirming in writing that the amount being demanded is what the creditor is claiming is owed; the debt collector is not required to keep detailed files of the alleged debt.... There is no concomitant obligation to forward copies of bills or other detailed evidence of the debt.
Chaudhry,
First, the court finds that the “Notice of Removal” does not constitute an effective verification request as envisioned under
Second, even assuming the “Notice of Removal” constitutes a proper vеrification request, Plaintiffs have not alleged that they disputed the debt within the 30-day period described in
C. State Law Claims
Pursuant to
V. PLAINTIFFS’MOTION TO DISMISS
Plaintiffs request the court to dismiss Defendant BAC’s counterclaim for residential mortgage fraud for failure to state a claim pursuant to
Defendant BAC has counterclaimed in this suit that Plaintiffs’ action in filing the “Notice of Removal” violated the North Carolina RMFA. Def. BAC’s Ans. & Countercl. ¶¶ 20-25. Defendant BAC, however, has failed to allege any independent jurisdictional grounds for this counterclaim. Upon review of thе counterclaim, the court finds neither diversity nor federal question jurisdiction exists over Defendant BAC’s counterclaim. Generally, the court’s analysis would then turn to determining the status of the counterclaim as “compulsory”
In the present context, however, it is immaterial whether the counterclaim under discussion is considered compulsory or permissive. Even assuming the counterclaim is “compulsory,” where the primary claim (here, Plaintiffs FDCPA claim) is dismissed for failure to state a claim, if a compulsory counterclaim is not supported by an independent federal jurisdictional ground, the court, “in its own discretion, [may] dismiss [the counterclaim] after having dismissed the original claim.” Wetherington v. Phillips,
VI. CONCLUSION
For the foregoing reasons, the Motion to Dismiss the Amended Complaint pursuant to 12(b)(5) filed by Defendants Deborah N. Hooker and John A. Mandulak [DE-71] is DENIED. The Motion to Dismiss the Amended Complaint pursuant to 12(b)(6) filed by Defendant Substitute Trustee Services, Inc. [DE-61], the Motion to Dismiss the Amended Complaint pursuant to 12(b)(6) filed by Defendant The Law Firm of Hutchens, Senter & Britton, P.A. [DE-62], and the Motion to Dismiss the Amended Complaint pursuant to 12(b)(6) filed by Defendants Deborah N. Hooker, C.T. Sal-yer and John A. Mandulak [DE-73] are ALLOWED. The Motion to Dismiss Defendant BAC’s Counterclaim [DE-80] is DENIED AS MOOT. The Clerk of Court is DIRECTED to close this case.
SO ORDERED.
Notes
. Ordinarily, on a motion to dismiss, the court may not consider any documents that are outside the complaint unless the motion is converted into one for summary judgment.
Accordingly, the court has derived the facts controlling its analysis of the motions to dismiss by Defendant HSB, Defendant STS and the Individual Defendants from Plаintiffs' Amended Complaint, as well as the recorded documents from Durham County Register of Deeds [DE-64.5] and the state court pleadings from the foreclosure action [DE-64.11, 64.12, 64.15] brought by Defendant STS against Plaintiffs, copies of which were attached to the Amended Answer of Defendant STS. Although filings by Defendant STS and the Individual Defendants include additional materials and affidavits, these documents may not be considered at this procedural stage as they do not fall within the narrow exceptions discussed above.
. While Plaintiffs allege that they executed the promissory note and deed of trust in 2003, the state court special proceeding filings indicate the note and deed of trust were executed in 2001. See STS Am. Ans., Exs. K, O [DE-64.12, 64-16],
. The record shows Plaintiffs obtained service on Defendant Salyer. See [DE-78.1 at 2],
. Notably, the court does not know the position of Defendant STS as to any element of Plaintiffs’ prima facie case as it did not file a memorandum in suрport of its motion to dismiss. See Local Civil Rule 7.1(d) (explaining “all motions made, other than in a hearing or trial, shall be filed with an accompanying supporting memorandum....”).
. Despite the Fourth Circuit's holding in Wilson, a recent lower court decision has held that foreclosing on property is not debt collection activity. Moore v. Commonwealth Trs., LLC, 3:09-CV-731,
. Relying on Maynard v. Bryan W. Cannon, P.C.,
. Plaintiffs do not allege any further facts as to the status of the FDCPA Defendants with the exception of alleging that Plaintiffs sought information regarding the debt owed from Defendant STS and the Individual Defendants. Am. Compl. ¶ 26.
. Plaintiffs do not allege that they sought the requested information from Defendant SBS. Am. Compl. ¶ 26.
. The Notice of Removal is a public record filed in the Durham County Registry and thus may be considered by court on a 12(b)(6) motion. See Witthohn,
. Filings by Defendant STS and the Individual Defendant include copies of the removal notice, confirming they too received copies of the removal notice at some point. See STS Am. Ans., Ex. M [DE-70.14]; Individual Defs.’ Mem., Ex. A [DE-74.1]