John H.M. Chen v. General Accounting OfficeJohn H.M. Chen v. General Accounting Office
Appellant Dr. John H.M. Chen seeks review of a decision of the General Accounting Office Personnel Appeals Board (PAB) upholding the GAO’s decision to deny Chen’s within-grade salary increase and to fire him from his position as a Training Evaluation Specialist at the Office of Organization and Human Development (OOHD). Chen asserts that his supervisors retaliated against him for his earlier successful EEO complaint, while the agency claims that Chen was simply not performing up to standards. A single member of the PAB rendered the initial decision on Chen’s retaliation claim and ordered his reinstatement after concluding that GAO’s actions against Chen were retaliatory and their allegations of substandard performance pretextual. We conclude that the PAB applied the wrong standard of review when it reconsidered and reversed the initial decision of its Presiding Member, necessitating a remand of the record for further consideration.
I. Background
In February 1983, the PAB found that the GAO’s refusal to hire Chen despite his extensive qualifications was a discriminatory violation of Title VII of the Civil Rights Act of 1964. The PAB ordered the GAO to hire Chen either as a Training Evaluation Specialist (Series 1701) or as an Education Specialist (Series 1710). -In the course of that proceeding at least two significant facts were established: Chen was stipulated to be qualified for the position of education evaluation specialist, and he was found to have a command of the English language adequate for the jobs he had sought. 1
Chen began working at GAO in July 1983. In January 1984, he was denied a within-grade salary increase.
2
In June 1984 Chen was informed that he was being fired. His performance on three assignments were cited as the basis of Chen’s
Chen complained to the PAB in February, and again in May, 1984, after he was denied his within-grade salary increase, of discrimination and harrassment; he later amended that complaint to encompass his firing. Chen’s case was heard in July 1985 by a single member of the PAB (the “Presiding Member”), pursuant to PAB regulations,
II. Standard op Review
A. Judicial Review of PAB Decisions.
The PAB’s enabling statute sets out a familiar standard of judicial review. Final decisions of the PAB may only be set aside by this court when they are:
(1) arbitrary, capricious, an abuse of discretion, or otherwise not consistent with law;
(2) not made consistent with required procedures; or
(3) unsupported by substantial evidence.
While the scope of our review remains the same even when a board reverses its hearing officer,
see Dunning v. NASA,
the evidence supporting a conclusion may be less substantial when an impartial, experienced examiner who has observed the witnesses and lived with the case has drawn conclusions different from the Board’s than when he has reached the same conclusion.
Universal Camera Corp. v. NLRB,
B. PAB Review of the Presiding Member’s Decision.
Although the PAB nowhere in its decision explicitly states that it is undertak
1. PAB Regulations Preclude De Novo Review.
The PAB is a five-member board appointed by the Comptroller General for three-year terms; its members are removable by a majority of the board only for cause. The PAB’s duties include “considerpng] and orderpng] corrective or disciplinary action” in a variety of personnel matters and prescribing regulations on officer and employee appeals as well as its own operating procedures.
Although PAB regulations say nothing about what standard of review should govern reconsideration by the PAB of an individual member’s decision,
The Board may grant a motion to reopen and reconsider when it is established that:
(1) New and material evidence is available that, despite due diligence, was not available when the record was closed; or
(2) The decision of the Hearing Officer is based on an erroneous interpretation of statute or regulation.
(3) The decision is arbitrary, capricious, an abuse of discretion, or otherwise not consistent with law;
(4) The decision is not made consistent with required procedures; or
(5) The decision is unsupported by substantial evidence.
We conclude that the PAB regulations, as amended, preclude the board from exercising de novo review powers over individual board members’ decisions.
(a)
Although the PAB majority stated that the. new regulations allow the PAB “the first opportunity to correct any decision which was contrary to the overall weight of the record evidence,” PAB Dec. at 14; J.A. 20, the plain language of the regulations imposes a considerably narrower scope of review. The new additions to the old regulation mirror familiar language in the APA and the PAB’s own organic statute, see
Section 28.25 was amended by adding paragraphs (c)(3) through (c)(5). These subsections include the statutory bases upon which the courts review the decisions of the Board as bases for reconsideration by the full Board of a Hearing Officer’s decision.
51 Fed.Reg. at 7785 (emphasis added). It seems clear that the PAB’s new regulations give it only “appellate review” powers and not de novo review authority to reopen and review individual member’s decisions.
(b)
PAB counsel argue that
any negative implication that might ordinarily arise [from the language of the regulation] is eliminated by the second following section which provides that “[t]he Board may reopen and reconsider a decision of a presiding official on its own motion at any time, notwithstanding any other provision of this part.”5 C.F.R. § 1201.117 ____ That provision makes it clear beyond doubt that § 1201.-115 is not a categorical restriction upon the Board’s review authority, but only sets forth the most common situations in which review will ordinarily be entertained. Or to put the point another way: If, in entertaining this appeal, the Board was acting beyond the specified limits of§ 1201.115 , it was clearly acting within its reserved discretion under§ 1201.117 .
Dunning,
PAB counsel assert repeatedly that we should refer to MSPB regulations to fill any gaps in the PAB regulations because the PAB modelled its regulations largely after those of the MSPB. But even if true,
4
it is irrelevant. The PAB cannot copy some of the MSPB regulations, omit the critical residual authority provision, and then ask us to read the excluded provision back into its own regulations. PAB had the opportunity to adopt a residual authority provision like
(c)
PAB counsel argue that an agency has inherent power to reconsider the decisions of its individual members, unless it
explicitly
limits that authority, and that the PAB has not done so in
Some agency regulations explicitly grant de novo review authority to the full board,
see, e.g.,
We conclude, then, that the PAB’s reconsideration regulations do not permit the full board simply to reopen the decisions of individual members at any time to correct any errors. The PAB has limited
2. PAB Review of the Presiding Member’s Decision Under a Substantial Evidence Standard.
We remand the record to the PAB and retain jurisdiction over the case pursuant to our rules.
See
D.C. Cir.R.13(d). On remand, the PAB may either decide that reconsideration was inappropriate and adopt the Presiding Member’s decision as the board’s final decision,
Under a substantial evidence test, the PAB may not simply substitute its judgment for that of the Presiding Member. The PAB must carefully consider the Presiding Member’s findings and conclusions, and, if applicable, elucidate “its reasons for taking a different course.”
Greater Boston Television Corp. v. F.C.C.,
III. The PAB’s Treatment of Chen’s Claim
Because the PAB reconsidered Chen’s claim under the incorrect legal standard, we remand without reaching the merits of his claim. As we have previously noted, it would be error for this court to decide, without giving the board an opportunity to do so in the first instance, whether substantial evidence supported the Presiding Member’s decision.
See, e.g., Ommaya v. National Institutes of Health,
A. Chen’s Retaliation Claim.
GAO employees are prohibited from engaging in discriminatory personnel practices, including retaliation for the exercise of any appeal rights.
The petitioner must make out a prima facie case of retaliation before the case may proceed and before the employer must make any showing whatsover. Once that prima facie case is made, however, the burden of coming forward shifts to the employer to demonstrate a legitimate, non-retaliatory reason for the adverse action against the plaintiff, in this case, the denial of a within-grade salary increase followed by discharge. If the employer fulfills that burden, the employee must then come forward and show, by preponderance of the
There appears to be no dispute that Chen has made out a prima facie case of retaliation. He has shown that he engaged in protected activity of which his employer had knowledge (i.e., Chen’s original EEO complaint against the GAO), that he was adversely affected by an action of his employer, and a causal relationship between the two.
See Grant v. Bethlehem Steel Corp.,
The GAO cited Chen’s inadequate performance as the reason for both denying Chen his within-grade salary increase and eventually discharging him. The agency asserted that he performed poorly on three separate tasks: the literature search, the learning center evaluation plan, and the draft chapter on GAO courses. Dr. Medlin, Chen’s supervisor, testified as to the deficiencies he found in Chen’s work. The PAB accepted the GAO’s explanation as sufficient and supported by substantial evidence. PAB Dec. at 9, J.A. 15.
Chen has argued at each stage in this litigation that the GAO’s purported rationale for denying him his salary increase and discharging him was pretextual and that the adverse actions were actually reprisals for this successful EEO complaint. The Presiding Member reviewed all the evidence and testimony and found that the GAO’s articulated reasons were pretextual. Dec. of the Presiding Member at 61, J.A. 135. The Presiding Member found that “the preponderance of the evidence, including but not limited to the following examples, ... provides reasonable basis to support inferences of retaliatory motives. Id. (emphasis added). 9
On remand, the PAB must consider carefully the Presiding Member’s findings and explanations, and give deference to his credibility determinations. The board can overturn the Presiding Member’s decision only if it concludes that his original decision was not supported by substantial evidence.
B. GAO’s Performance-Based Adverse Action.
Although Title VII law does not ordinarily require a defendant-employer to prove the substance of his articulated nondiscriminatory explanation for the adverse action, in this case, the PAB assumed, and we have no occasion to question, that the GAO would have had to justify its decision to deny Chen’s salary increase and eventually discharge him under other statutory provisions.
10
On an appeal of an adverse action under
The majority and dissenting opinions of the PAB disagreed as to the standard of proof under which the GAO had to justify its decision to deny Chen’s within-grade salary increase.
11
Despite acknowledging that this circuit has overturned it, the PAB followed its own precedent,
Kienzle v. GAO,
1 PAB 28 (1981), holding that such a personnel action must be supported by substantial evidence.
12
The dissent correctly noted that the law of this circuit requires a preponderance of the evidence to support a within-grade denial,
see White v. Department of the Army,
IV. Conclusion
The PAB has promulgated a set of regulations informing parties of the standard that will govern intra-agency review of their claims. Until it changes these regulations, it must process employees’ claims in accordance with them. In this case it has not done so, and has reconsidered a Presiding Member’s decision using a far broader scope of review than the regulations provide for. Thus we vacate the PAB decision and remand the record to the Board for a new “reconsideration.”
Notes
. During the course of the PAB proceeding, Dr. Steve Medlin testified that the positions that Chen had applied for required oral communication skills; Mr. Arley Franklin, who had interviewed Chen, testified that Chen’s speech was not good enough for the job. The hearing officer, however, on the basis of her own observations, found that Chen had an adequate command of English.
. Chen was eligible for a within-grade increase in January 1984 because the PAB ordered that he be hired with retroactive time in grade.
. Chen was also instructed to do some research on computer-aided instruction, but that project was not due until after he was fired.
. PAB counsel rely for this assertion on
General Accounting Office v. General Accounting Office Personnel Appeals Board,
. PAB counsel also assert that the entire board was in agreement on the broad scope of review, but differed only on its application to the facts of this case. We read the board’s decision differently. The dissenter clearly disagreed with the standard of review applied by the PAB to his original decision as Presiding Member. He argued throughout that the PAB did not give sufficient weight to his findings of credibility and of fact, and disputed the PAB’s right to substitute its own findings. PAB Dissent at 8-9, J.A. 31-32.
. Section 557(b) of the Administrative Procedure Act provides further support for the proposition that while agencies may reconsider the initial decisions of hearing examiners, they may also limit their review authority:
[w]hen the presiding employee makes an initial decision, that decision then becomes the decision of the agency without further proceedings unless there is an appeal to, or review on motion of, the agency within time provided by rule. On appeal from or review of the initial decision, the agency has all the powers which it would have in making the initial decision except as it may limit the issues on notice or by rule.
. The current controversy in the courts regarding whether the Social Security Appeals Council may exercise de novo review over the decisions of its administrative law judges does not address the question before this court.
See Mullen v. Bowen,
. This last defense is arguably not available in this case, because PAB regulations,
. The Presiding Member identified the following five examples of evidence supporting an inference of retaliation:
1 — Franklin denied Chen’s request for transfer, although historically such requests have been granted to other employees.
2— Chen’s supervisor did not consider downgrading Chen instead of dismissing him because another person had been selected to fill Chen’s position. [We note that this finding may be wrong, apparently based on an acknowledged transcription error. See PAB Dec. at 12-13, J.A. 18-19.]
3— Chen’s supervisor maintained a diary on Chen’s activities, in violation of GAO procedures.
4— The guidance and assistance given to Chen regarding his job assignments were inappropriate.
5— The standards of performance -applied to Chen were more stringent than those applied to other employees performing similar tasks.
Dec. of Presiding Member at 61-65, J.A. 135-39. In substantial part, the Presiding Member’s findings are based on credibility determinations.
. We assume from the record before us, that Chen was entitled to seek review of the GAO’s adverse personnel actions against him, even absent his charge of retaliation. All five board members agreed that the GAO had to demonstrate under some standard of proof, rather than merely allege, that the salary increase denial and discharge were justified. Presumably the source of this burden, disputed only as to its specifics but not as to its existence, is §§ 7701-02 of the Civil Service Reform Act, as applied to the GAO through
. There is no dispute that the standard of proof applicable to a performance-based discharge is substantial evidence. Because the PAB stated that the denial of Chen’s within-grade increase, "formed the basis for the subsequent termination of Petitioner,” PAB Dec. at 9, J.A. 15, on remand, the PAB should clarify whether sustaining the salary increase denial is necessary to a finding that the termination was justified.
. The PAB stated:
[P]erformance-based actions such as Agency determinations regarding the denial of an employee's within-grade increase must be supported by substantial evidence on the record as a whole. Kienzle v. GAO, 1 PAB 28, 31 (1981). We recognize that the Court of Appeals for the District of Columbia Circuit has overturned this precedent. White v. Department of the Army,720 F.2d 209 (1983). However, the Court of Appeals for the Federal Circuit and the Merit Systems Protection board still adhere to the standard which we enunciated in Kienzle. Cf. Ommaya v. National Institutes of Health, [726 F.2d 827 ], 84. FMSR 5420 (1984). We remain convinced of the correctness of our rationale in Kienzle, and choose to continue to follow the reasoning of the Court of Appeals for the Federal Circuit and the MSPB.
PAB Dec. at 4, J.A. 10. (footnote omitted).
. As the dissenter demonstrated, the MSPB— on whose interpretation of
The PAB tried to insulate its decision by adding a footnote to its declaration of nonacquiescence, stating that even if the appropriate standard were preponderance of the evidence, “it is equally clear that the record herein does not support a finding that the Agency's actions were pretextual.” PAB Dec. at 4 n. 1, J.A. 10. But if the GAO is unable to comply with its statutory burden of proof to justify its adverse personnel action, that action may not be sustained. Moreover, this court has emphatically rejected "harmless error” arguments when the wrong burden of proof has been applied by the reviewing board. In
Ommaya,
the MSPB argued that even if it had applied the preponderance of the evidence test it would have denied the claimant’s salary increase, so that there was no need to remand for consideration under the correct standard. The court responded that it was constrained by circuit precedent to remand.
Ommaya v. National Institutes of Health,