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Jefferson v. JPMorgan Chase Bank, N.A.
8:24-cv-02939
D. Maryland
Jun 4, 2025
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Docket
                     UNITED STATES DISTRICT COURT 
                         DISTRICT OF MARYLAND 

KEONA JEFFERSON, 
      Plaintiff, 
      v                                      Civil Action No. 24-2939-TDC 
JPMORGAN CHASE BANK, N.A., 
      Defendant. 

                         MEMORANDUM OPINION 
     Plaintiff Keona Jefferson has filed this civil action against Defendant JPMorgan Chase 
Bank, N.A. (“Chase”), in which she asserts claims under the Fair Debt Collection Practices Act 
(“FDCPA”), 15 U.S.C. §§ 1692—1692p, and state law claims arising from the repossession of her 
car by Chase.  Chase has filed a Motion to Dismiss, which is fully briefed.  Having reviewed the 
submitted materials, the Court finds that no hearing is necessary.  See D. Md. Local R. 105.6.  For 
the reasons set forth below, the Motion will be GRANTED. 
                              BACKGROUND 
     On November 22, 2023, Jefferson purchased on credit a used 2020 Cadillac Escalade □□□□□ 
Cadillac”)  from  AutoNation  Chevrolet  Laurel  (“AutoNation”)  in  Laurel,  Maryland.   The 
transaction was memorialized in a  retail installment sale contract, pursuant to which Jefferson 
agreed to make 75 monthly payments of $1,238.42 beginning on January 6, 2024.  AutoNation 
retained a security interest in the Cadillac and had the option to repossess it if Jefferson were to 
default on her payments.  At the time of the transaction, AutoNation assigned its interest in the 
contract to Chase. 

     Jefferson alleges that, on June 17, 2024, the Cadillac was “unlawfully repossessed by a 
company acting on behalf of Defendant without proper notice or due process as required by 
Maryland law and federal regulations.”  Am. Compl. { 6, ECF No. 12.  She further alleges that, on 
September 4, 2024, she provided Chase with a “Notice of Failure to Respond and Right to Cure, 
requesting adequate assurance of performance  as required under [Uniform Commercial  Code 
(“UCC”)] § 2-609,” as well as a “demand for documentation, including a Certificate of Loss or 
Expenses.”  /d. 4/7.  Jefferson asserts that Chase “failed to provide any required documentation 
validating the alleged debt or repossession action” in violation of UCC § 2-609 and the FDCPA, 
15 U.S.C. § 1692
, and that she has “suffered financial harm, emotional distress, embarrassment, 
and negative impacts on credit due to Defendant’s unlawful actions.”  Jd. □□□ 8-9. 
     On September 4, 2024, Jefferson filed the original Complaint in this case in the Circuit 
Court for Prince George’s County, Maryland.  On October 9, 2024, Chase removed the case to this 
Court.  In the currently operative Amended Complaint, Jefferson alleges four causes of action 
against Chase, numbered as follows:  (1) violations of the FDCPA for “[flailure to validate the 
debt  under  15  U.S.C.  § 1692g,”  “[flalse  representations regarding  the  debt  under  15  U.S.C. 
§ 1692e,” “[e]ngaging in conduct intended to harass, oppress, or abuse Plaintiff, contrary to  15 
U.S.C. § 1692d,” and “[uJtilizing unfair practices, in violation of 15 U.S.C. § 1692f,” Am. Compl. 
4 11; (2) acclaim for breach of contract in violation of section 2-609 of the UCC, which Maryland 
has adopted as section 2-609 of the Maryland  Commercial Code; (3) a claim for “Emotional 
Distress and Embarrassment,” Am. Compl.  | 16—18; and (4) a claim for “Violation of Economic 
Rights  and  Unauthorized  Use of [Personally  Identifiable  Information (“PII”)].”  id.     19-21. 
Jefferson seeks compensatory and punitive damages as well as injunctive and declaratory relief.

                                DISCUSSION 
     In the Motion to Dismiss, Chase asserts the following arguments for dismissal pursuant to 
Federal  Rule of Civil  Procedure  12(b)(6):  (1)  each of Jefferson’s  FDCPA  claims should be 
dismissed because Chase is not a debt collector as defined in the statute and, even if Chase were a 
debt collector, Jefferson fails to plead facts sufficient to state any cognizable claim; (2) Jefferson’s 
breach of contract claim should be dismissed because section 2-609 of the Maryland Commercial 
Code does not apply to Jefferson’s transaction to purchase the Cadillac and in any event does not 
provide a  private right of action allowing an individual to file a civil action under that provision; 
(3) Jefferson’s claim for “Emotional Distress and Embarrassment” should be dismissed because it 
must be construed as a claim for intentional infliction of emotional distress, and Jefferson fails to 
allege  facts  demonstrating  that  Chase’s  conduct  was  “extreme  and  outrageous”  or  that  her 
emotional injuries were sufficiently severe to state such a claim; and (4) Jefferson’s claim for 
“Violation of Economic Rights and Unauthorized Use of PII” should be dismissed because no such 
state common law tort exists.  Am. Compl. at 2-3; Mot. Dismiss at 9-10, ECF No. 21-1. 
     Legal Standard 
     To defeat a motion to dismiss under Rule 12(b)(6), the complaint must allege enough facts 
to state a plausible claim for relief.  Ashcroft v. Iqbal, 
556 U.S. 662, 678
 (2009).  A claim is 
plausible  when  the  facts pleaded  allow  “the  court to  draw the reasonable  inference  that the 
defendant is liable for the misconduct alleged.”  /d.  Legal conclusions or conclusory statements 
do not suffice. Jd.  A court must examine the complaint as a whole, consider the factual allegations 
in the complaint as true, and construe the factual allegations in the light most favorable to the 
plaintiff.  Albright v. Oliver, 
510 U.S. 266, 268
 (1994); Lambeth v. Bd.  of Comm'rs of Davidson 
Cnty., 
407 F.3d 266, 268
 (4th Cir. 2005).  A self-represented party’s complaint must be construed

liberally.  Erickson v. Pardus, 
551 U.S. 89, 94
 (2007).  However, “liberal construction does not 
mean overlooking the pleading requirements under the Federal Rules of Civil Procedure.” Bing v. 
Brivo Sys., LLC, 
959 F.3d 605
, 618 (4th Cir. 2020). 
Il.     Fair Debt Collection Practices Act 
     As to the FDCPA claims in Count 1, Chase primarily argues they must be dismissed on the 
grounds that all  of the cited provisions of the  FDCPA apply  only  to  the conduct of a “debt 
collector,” but Chase is not a “debt collector” pursuant to the FDCPA’s definition of that term. 
Mot. Dismiss at 5. 
     In Count 1, Jefferson asserts violations of the FDCPA provisions in 15 U.S.C. §§ 1692d, 
1692e,  1692f, and  1692g.  Each of these provisions prohibits certain actions taken by a “debt 
collector” in the course of debt collection activities.  See 15 U.S.C. § 1692d (“A debt collector may 
not engage in any conduct the natural consequence of which is to harass, oppress, or abuse any 
person in connection with the collection of a debt.”);  15 U.S.C. § 1692e (“A debt collector may 
not  use  any  false,  deceptive,  or misleading  representation  or means  in  connection  with  the 
collection  of  any  debt.”);  15  U.S.C.  §  1692f  (“A  debt  collector  may  not  use  unfair  or 
unconscionable means to collect or attempt to collect any debt.”); 15 U.S.C. § 1692g (“Within five 
days after the initial communication with a consumer in connection with the collection of any debt, 
a debt collector shall, unless the following information is contained in the initial communication 
or the consumer has paid the debt, send the consumer a written notice ....”).  The term “debt 
collector” is defined in the FDCPA as “any person who uses any instrumentality of interstate 
commerce or the mails in any business the principal purpose of which is the collection of any 
debts, or who regularly collects or attempts to collect, directly or indirectly, debts owed or due or 
asserted to be owed or due another.”  15 U.S.C. §  1692a(6).  This term generally includes “any

creditor who, in the process of collecting his own debts, uses any name other than his own which 
would indicate that a third person is collecting or attempting to collect such debts.”  /d.  The 
FDCPA also provides for various exceptions to this definition, including that a “debt collector” 
does not include “any officer or employee of a creditor while, in the name of the creditor, collecting 
debts for such creditor.”  15 U.S.C. § 1692a(6)(A). 
     Here,  Jefferson  has  not  alleged  facts  that  would  demonstrate  that  Chase  meets  this 
definition.  In particular, she has not asserted facts showing that Chase, a lender, is engaged in a 
business “the principal purpose of which is the collection of any debts” or regularly collects or 
attempts to collect debts owed or due to “another.”  15 U.S.C.§  1692a(6).  Rather, based on the 
contract for the sale of the Cadillac and its provision assigning AutoNation’s interests to Chase, it 
is apparent that, for purposes of these activities, Chase was a creditor who, to the extent it was 
involved  in  any  relevant  activities,  was  collecting debts  owed  to  Chase itself and  thus  was 
“collecting debts for such creditor,” which excludes it from the definition of a “debt collector.”  15 
U.S.C.  §  1692a(6)(A).  The allegations, which assert that the repossession was effected by “a 
company acting on behalf of Defendant,” Am. Compl. { 6, also do not support the conclusion that 
Chase was directly seeking to collect its own debts using a different name, or that it otherwise met 
any other part of the definition of a debt collector. 
     Although Jefferson argues that Chase could be liable under the  FDCPA for actions by third- 
party agents during the repossession, the opposite is true.  When a third-party company engages in 
debt collection activities on behalf of a creditor, it is that third-party company, not the creditor, 
that is a “debt collector” under the FDCPA.  See  15 U.S.C.  §  1692a(6); Henson v. Santander 
Consumer USA,  Inc., 
817 F.3d 131, 135-36
 (4th Cir. 2016) (“With limited exceptions, a debt 
collector . .  . collects debt on behalf of a creditor.  A creditor, on the other hand, is a person to

whom the debt is owed, and when a creditor collects its debt for its own account, it is not generally 
acting as a debt collector.”). 
     As support for her position, Jefferson principally relies upon Heintz v. Jenkins, 
514 U.S. 291
  (1995), which she cites for the proposition that “the FDCPA applies broadly to financial 
institutions and attorneys involved in debt collection.”  Opp’n at 2, ECF No. 23; see also Am. 
Compl.   12.  Although Heintz involved a bank seeking to recover the unpaid balance on a car 
loan, the defendant in that case was not the bank itself, but the bank’s attorney and law firm, which 
had sued the plaintiff on the bank’s behalf.  See Heintz, 
514 U.S. at 293
.  The United  States 
Supreme Court held that the  FDCPA “applies to attorneys who ‘regularly’ engage in consumer- 
debt-collection activity,  even when that  activity consists of litigation,” but it did not address 
whether a creditor such as the bank is a “debt collector” under the FDCPA.  /d. at 299.  Where the 
allegations  in  the  Amended  Complaint do not  show that Chase is  a debt collector under the 
FDCPA, the FDCPA claims will be dismissed for failure to state a claim.  See Henson, 
817 F.3d at 137-38
  (dismissing the plaintiff's  FDCPA  claims where the plaintiff failed to allege facts 
supporting the conclusion that the defendant was a debt collector within the meaning of 15 U.S.C. 
§ 1692a(6)).  Accordingly, the Court need not and will not address Chase’s remaining arguments 
relating to those claims. 
Ill.    Breach of Contract 
     In the Motion, Chase argues that Jefferson’s breach of contract claim, which is based on 
section 2-609 of the Maryland Commercial Code, should be dismissed because that provision, as 
well as all of Title 2 of the Maryland Commercial Code, does not apply to the sale of the Cadillac. 
In addition, Chase argues that Jefferson’s claim  fails because section 2-609 of the Maryland 
Commercial Code does not provide a private right of action.

     Section 2-609 of the Maryland Commercial Code provides that: 
     (1)  A  contract  for  sale  imposes  an  obligation  on  each  party  that  the  other’s 
     expectation of receiving due performance will not be impaired.  When reasonable 
     grounds for insecurity arise with respect to the performance of either party the other 
     may  in  writing  demand  adequate  assurance  of due  performance  and  until  he 
     receives such assurance may if commercially reasonable suspend any performance 
     for which he has not already received the agreed return. 
     (2)  Between  merchants  the  reasonableness  of grounds  for  insecurity  and  the 
     adequacy of any assurance offered shall be determined according to commercial 
     standards. 
     (3)  Acceptance  of any  improper  delivery  or  payment  does  not  prejudice  the 
     aggrieved party’s right to demand adequate assurance of future performance. 
     (4) After receipt of a justified demand failure to provide within a reasonable time 
     not exceeding thirty days such assurance of due performance as is adequate under 
     the circumstances of the particular case is a repudiation of the contract. 
Md. Code Ann., Com. Law § 2-609
 (LexisNexis 2013). 
     As to Chase’s threshold argument that the transaction at issue is not subject to Title 2 or 
section 2-609, the Court notes that the Court of Appeals of Maryland, now known as the Supreme 
Court of Maryland, has characterized a transaction involving the sale of a vehicle on credit as both 
a sales transaction under Title 2 of the Maryland Commercial Code and a secured transaction under 
Title 9 of the Maryland Commercial Code.  See Scott v. Ford Motor Credit Co., 
691 A.2d 1320, 1321, 1322
 (Md. 1997).  It is thus not clear that Title 2 and section 2-609 can never apply to the 
transaction at issue.  As for the threshold argument that there is no private right action under section 
2-609, the Court notes that the Maryland Court of Special Appeals, now known as the Appellate 
Court of Maryland, has considered section 2—609 in conjunction with a breach of contract claim 
under section 2-610.  Rad Concepts, Inc. v. Wilks Precision Instrument Co., 
891 A.2d 1148, 1162
 
(Md. Ct. Spec. App. 2006).  Section 2-610 provides that when “either party repudiates the contract 
with respect to a performance not yet due the loss of which will substantially impair the value of

the contract to the other, the aggrieved party may . . . [rJesort to any remedy for breach.”  
Md. Code Ann., Com. Law § 2-610
; see Rad Concepts, Inc., 
891 A.2d at 1162
.  The Court thus does 
not readily conclude that a plaintiff invoking section 2-609 cannot assert a breach of contract claim 
if routed through section 2-610. 
     Nevertheless,  assuming without deciding that  Jefferson can  overcome these threshold 
arguments, the Court finds that the allegations do not support a plausible claim for relief based on 
sections 2-609 and 2-610.  These provisions center on the circumstances under which a  party to a 
contract for a sale of goods may make a demand for performance when it does not appear that the 
contract will be fulfilled, and when the failure to respond to such a demand may constitute a 
repudiation of the contract.  See 
Md. Code Ann., Com. Law §§ 2-609
, 2-610; Rad Concepts, Inc., 
891 A.2d at 1162
.  Maryland courts, as well as other courts considering identical provisions of the 
UCC, apply such provisions to circumstances in which one party has failed to provide either the 
goods or the payment, such that there are “reasonable grounds for insecurity” with “respect to the 
performance of either party,” and the other party makes a written request for “adequate assurance 
of due performance” before the performance is actually due.  
Md. Code Ann., Com. Law § 2-609
; 
see Rad Concepts, Inc., 
891 A.2d at 1162-63
 (finding that, under sections 2-609 and 2-610, after 
a party shipped goods and made multiple requests for payment that were not answered, that party 
could suspend future shipments until payment or “acceptable assurances” were received); BRC 
Rubber & Plastics, Inc. v. Cont’l Carbon Co., 
981 F.3d 618
, 622, 627 (7th Cir. 2020) (finding that, 
under a state law adopting section 2-609 of the UCC, the defendant seller gave the plaintiff buyer 
“reasonable grounds for doubting that it would perform” and “then repudiated by failing to provide 
adequate assurance that it would continue to perform,” such that the buyer was entitled to terminate 
the contract and seek damages).  Section 2-609 thus “addresses the problem that arises when one

party to a contract” for the sale of goods “has reasonable concerns about another party’s ability or 
intent to fulfill its promises before performance is actually due.”  BRC Rubber & Plastics, Inc., 
981 F.3d at 623. 
     Here,  section 2-609 is plainly inapplicable.  By the time of the events at issue i the 
Amended Complaint, Jefferson had already received all the performance that was due under the 
contract for a sale of goods in that the vehicle had been transferred to her.  At that point, all that 
was left to be performed was a financing agreement.  To the extent that one party could have made 
a demand for “adequate assurance of due performance” on the contract for the sale of goods, it 
would have been Chase seeking that Jefferson provide assurances that she would make the monthly 
payments before the repossession occurred.  In the Amended Complaint, however, Jefferson, 
alleges that the “demand” for “adequate assurance of due performance” was her demand  to Chase 
for “validation  and  documentation  regarding  the  alleged  debt,”  Opp’n  at  3,  which  does  not 
constitute a demand for performance on the contract, whether for delivery of the goods or payment 
for the goods.  Other than citing to a case that does not exist, Jefferson provides no authority for 
how such a request by the party who has not made all required car payments, and a failure to 
respond to it, could constitute a repudiation of the sales contract by Chase under sections 2-609 
and 2-610, much less one that “substantially impaired the value of the contract.”  Rad Concepts, 
Inc., 
891 A.2d at 1162
.  Because Jefferson seeks to invoke section 2—609 in a manner inconsistent 
with the provisions of either section 2-609 or section 2-610, the Court will dismiss Jefferson's 
breach of contract claim based on those provisions for failure to state a plausible claim for relief.

IV.    Intentional Infliction of Emotional Distress 
     Chase next argues that Jefferson’s claim for “Emotional Distress and Embarrassment” in 
Count 3 must be dismissed for failure to state a claim.  Although Jefferson does not specify the 
authority for her claim, she cites Hamilton v.  Ford Motor Credit Co., 
502 A.2d 1057
 (Md. Ct. 
Spec. App.  1986), which examined a common law claim of intentional infliction of emotional 
distress (“ITED”) in the context of a debt collection relating to, and repossession of, a vehicle 
purchased on credit.  See 
id. at 1062-65
.  Where Maryland law does not recognize a  tort for 
negligent infliction of emotional distress, see 
id. at 1065
, the Court will construe Count 3  as 
asserting an ITED claim. 
     Under Maryland law,  the tort of ITED has four elements:  “(1) The conduct must be 
intentional or reckless; (2) The conduct must be extreme and outrageous; (3) There must be a 
causal connection between the wrongful conduct and the emotional distress; (4) The emotional 
distress must be severe.”  Harris v. Jones, 
380 A.2d 611, 614
 (Md. 1977). 
     The Court concludes that, at minimum, Jefferson has failed to allege that her emotional 
distress  was  sufficiently  severe to  state  a claim  of IIED.   Typically,  a  plaintiff must  allege 
“evidentiary  particulars”  that would  support  the  conclusion that  the  plaintiff suffered  severe 
emotional distress.  Manikhi v. Mass Transit Admin., 
758 A.2d 95, 115
 (2000) (quoting Harris, 
380 A.2d at 617
).  To meet this element, the plaintiff must have suffered “an emotional response 
so acute that no reasonable person could be expected to endure it” such that the plaintiff was 
“unable to function.”  Hamilton, 
502 A.2d at 1064
.  Here, however, Jefferson states only that she 
“has suffered financial harm, emotional distress, embarrassment, and negative impacts on credit 
due to Defendant’s unlawful actions” and that Chase caused her “significant emotional distress 
and embarrassment,” without any additional facts.  Am. Compl. §§ 9,  18.  She does not allege 

                                     10 

concrete facts demonstrating “with reasonable certainty the nature, intensity or duration of the 
alleged emotional injury,” such as facts about whether she sought psychological treatment, “how 
long the treatment lasted, whether it was successful or is still continuing, whether it was periodic 
or intensive, and so forth.”   Manikhi, 
758 A.2d at 115
 (concluding that the plaintiff, who had 
alleged severe physical and verbal sexual harassment, did not sufficiently allege severe emotional 
distress  where  the  facts  alleged  about  her  emotional  distress  were  that  she  sought  medical 
treatment, was fearful at work, had to change job sites, and had to be on alert constantly); Hamilton 
502 A.2d at 1064—65 (finding that evidence that the plaintiff was upset, had difficulty sleeping, 
and was embarrassed was insufficient to demonstrate severe emotional distress).  Where Jefferson 
has provided no facts illustrating the severity of her emotional distress and nowhere alleges that 
she required treatment for any emotional injury, the Court concludes that Jefferson has not pleaded 
the “evidentiary particulars” necessary to state  a claim  for  IED.  Manikhi,  
758 A.2d at 115
 
(quoting Harris, 
380 A.2d at 617
).   Accordingly, Jefferson’s claim in Count 3 for “Emotional 
Distress and Embarrassment” will be dismissed on this basis, and the Court need not and will not 
reach Chase’s remaining arguments relating to this claim. 
     Violation of Economic Rights and Unauthorized Use of PII 
     Finally, Chase argues that Jefferson’s claim in Count 4 for “Violation of Economic Rights 
and Unauthorized Use of PII” should  be dismissed  because  such a tort  does  not exist under 
Maryland law.  Indeed, Jefferson cites no statute or case law providing for such a cause of action. 
Rather, Jefferson cites only to the “Maryland Commercial Law Article, Title 14, which protects 
consumers from deceptive trade practices and misuse of personal information.”  Am. Compl. § 20. 
Where Title 14 of the Maryland Commercial Code contains at least 50 different subtitles, the Court 

                                     11 

cannot  discern  under  which  subtitle  Jefferson  is  proceeding.   Moreover,  Jefferson’s  factual 
allegations are conclusory, stating without factual development that: 
      Defendant engaged in the unauthorized use of Plaintiff's PII in violation of the 
      Maryland  Commercial  Law  Article,  Title  14,  which  protects  consumers  from 
      deceptive trade practices and misuse of personal information. 
      Defendant’s  actions  violated  Plaintiffs  rights  by  engaging  in  unauthorized 
      transactions involving Plaintiff's information and failing to secure or verify proper 
      documentation for the repossession. 
Id. §§| 20-21.  Where Jefferson has failed to identify a specific legal provision giving rise to a cause 
of action, and where Jefferson has failed to allege non-conclusory facts substantiating her cause of 
action, the Court will dismiss her claim for “Violation of Economic Rights and Unauthorized Use 
of PII.”  See Beaudett v.  City  of Hampton, 
775 F.2d 1274, 1278
 (4th Cir.  1985) (stating that, 
although  courts  are  expected  to  construe  self-represented  complaints  liberally,  they  are  not 
required to “conjure up questions never squarely presented to them”).  Even if the Court were to 
identify a specific Maryland law provision barring the misuse of PII, the Amended Complaint fails 
to state a plausible claim for relief because it alleges no facts about what PII was used and how 
that use was improper or violated the law.  See Bing, 959 F.3d at 618 (affirming a  district court’s 
dismissal of a self-represented complaint where the plaintiff presented “no facts to support his 
conclusory allegations”). 
                                CONCLUSION 
      For  the  foregoing  reasons,  Chase’s  Motion  to  Dismiss  will  be  GRANTED,  and  the 
Amended Complaint will be DISMISSED WITHOUT PREJUDICE. A  separate Order shall issue. 

Date:  June 4, 2025 
                                         THEODORE D. CHUA}# 
                                         United States District 
                                      12 

Case Details

Case Name: Jefferson v. JPMorgan Chase Bank, N.A.
Court Name: District Court, D. Maryland
Date Published: Jun 4, 2025
Docket Number: 8:24-cv-02939
Court Abbreviation: D. Maryland
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