The plaintiff, who is being permitted to litigate her case under a pseudonym, was a high-school student hired as a part-time ice cream “scooper” at the defendant’s store in Bartlett, Illinois. She sued under Title VII of the Civil Rights Act of 1964, with supplemental claims for battery, intentional infliction of emotional distress, and related common law wrongs, claiming that a shift supervisor at the store, Matt Nayman, had harassed her sexually, culminating in sexual intercourse, for which he was prosecuted, convicted, and imprisoned. For Doe was only 16 years old when they had sex, and the age of consent in Illinois is generally 17, 720 ILCS 5/12-16(d), rising to 18 if the accused holds “a position of trust, authority, or supervision in relation to the victim.” 720 ILCS 5/12-16(f). We need not decide whether the Illinois courts *708 would think Nayman held such a position in relation to the plaintiff.
The district judge rejected the Title VII claim on the basis of the defendant’s motion for summary judgment. He reasoned that the plaintiff had failed to exhaust her administrative remedies and that in any event her claim had no merit because her relationship with Nayman, including their one incident of sexual intercourse, had been voluntary and had occurred outside the workplace and because Nayman’s conduct within it had not been, the judge thought, sufficiently offensive to amount to sexual harassment. Having dismissed the plaintiffs federal claim before trial, the district judge then, as is routine, relinquished jurisdiction of the supplemental claims to the state courts.
The plaintiffs main appeal challenges the judgment; in a separate appeal she challenges the district court’s award of costs to the defendant. The appeal by the plaintiffs mother and younger sister, the Roe appellants, is from the district judge’s denial of their motion to intervene in the litigation. They sought intervention to contest the judge’s grant of the defendant’s motion for access to the records of the plaintiffs psychiatric therapy sessions, at some of which the mother and the sister were present. The plaintiff also objects. The records were not turned over; instead, when the plaintiffs objection was rejected, she trimmed her evidence of emotional distress.
The Administrative Procedure Act requires plaintiffs to exhaust their administrative remedies before seeking judicial review of agency action. 5 U.S.C. § 704;
Darby v. Cisneros,
The purpose of these requirements is both to give the Commission a chance to investigate the charge and decide whether to sue, and to encourage the complainant and the employer, with or without the state agency’s or EEOC’s assistance, to resolve their dispute informally.
Horton v. Jackson County Board of County Commissioners,
If the dispute is not settled at the administrative stage, the complaining party has a right to sue (unless the Commission decides to sue,
Kremer v. Chemical Construction Corp.,
To facilitate its investigation during the 180-day period, the Commission requires the complainant to cooperate, including by participating in a factfinding conference with Commission staff. 29 C.F.R § 1601.15(c). If the complainant fails to cooperate and the failure prevents the Commission from resolving the charge, the Commission can dismiss it. § 1601.18(b). Although neither the regulations nor Title VII makes cooperation a condition of the complainant’s being able to sue, the Tenth Circuit has decided that failure to cooperate in good faith is a bar to suit.
Shikles v. Sprint/United Mgmt. Co.,
Shikles
is inconsistent with our decision in
Zugay v. Progressive Care, S.C.,
In
Shikles,
it is true, as in this case, the complainant stopped cooperating during rather than after the statutory period. But the point of
Zugay,
which is equally apposite to this case and
Shikles,
is that the statute does not impose a duty of cooperation, whether during or after the
*710
statutory period. The opinion in
Zugay
points out that the complainant had in fact cooperated with the agency for more than 60 days,
We acknowledge that without a court-fashioned bar to suits by noncooperators, complainants under Title VII, as well as complainants under similar employment-discrimination statutes, such as the Age Discrimination in Employment Act and the Americans with Disabilities Act,
Shikles v. Sprint/United Mgmt. Co., supra; McBride v. CITGO Petroleum Corp.,
There is, as we said, no basis in the language of Title VII for that position. The Tenth Circuit acknowledged the Supreme Court’s “admonition that no requirements beyond those in the statute should be imposed,”
Shikles v. Sprint/United Mgmt. Co., supra,
The decisive objection to the Tenth Circuit’s position is that if widely adopted it would protract and complicate Title VII litigation, and with little or no offsetting benefit if we are right in thinking that the problem of complainants who by failing to cooperate with the Commission thwart the conciliation process and as a result thrust additional cases on the federal courts is a slight one. In Shikles the complainant’s lack of cooperation could be established *711 with unusual ease: he refused to be interviewed, failed to provide the EEOC with the documents that it requested, failed to explain why he could not provide them, and his lawyer failed to respond to several of the EEOC’s efforts to reach him. In the next case, however, the complainant might sit for the interview but refuse to answer questions. In the case after that he would answer questions but do so cryptically. And in a subsequent case he would answer questions fully but fail to bargain in good faith over the employer’s offer of a settlement.
For the “cooperation” theory
of
exhaustion requires not merely pro forma compliance with the Commission’s regulations but, as
Shikles
put it, a “good faith effort at cooperation.”
The fact that in Shikles the refusal to cooperate was palpable may have concealed the lurking difficulties in the rule that it adopted. In our case, the veil is pulled back slightly. The plaintiff was only 17 when the charge was filed with the EEOC, and because of her youth it was filed not by her but by her lawyer. The lawyer supplied the Commission’s staff with information that enabled the staff to interview ten witnesses to the alleged harassment. When the Commission requested an interview with the plaintiff herself, however, her lawyer turned down the request on the ground that both he and the plaintiffs psychotherapist believed the interview would upset the plaintiff. The lawyer offered to furnish the Commission with answers to any questions that the staff would have wanted to ask the plaintiff in an interview.
Was this a failure by the plaintiff to “cooperate”? In a literal sense, yes, as the Commission ruled in dismissing the administrative complaint on that basis. Evidently the Commission didn’t think that without interviewing the plaintiff it could determine whether to bring suit against the employer on her behalf. It brings very few cases and so wants to be very sure of the merits before proceeding. But was she acting in bad faith in failing to cooperate to the extent sought by the Commission? For all we know, even the Tenth Circuit would say no; for she had a reason not to cooperate. Nor is there any indication that by failing to sit for an interview she made it more difficult to resolve her dispute with the defendant before bringing suit. The defendant would not have had access to a transcript of the interview unless and until she sued.
Failure to exhaust administrative remedies can often be excused. E.g.,
Shalala v. Illinois Council on Long Term Care, Inc.,
We are quite aware that exhaustion of administrative remedies is required when the Title VII plaintiff is a federal employee. E.g.,
Hill v. Potter,
In addition, federal employees must file their discrimination complaints directly with the agency that employs them, rather than with the EEOC, 42 U.S.C. § 2000e-16(c);
Brown v. GSA,
We conclude at long last that Jane Doe “exhausted” her administrative remedies, and so we come to the merits of her appeal. Construing the evidence as favorably to her as the record permits, as we must, we assume that Nayman, the shift supervisor, regularly hit on the girls (most of the employees were teenage girls) and young women employed in the ice cream *713 parlor. He would, as one witness explained, “grope,” “kiss,” “grab butts,” “hug,” and give “tittie twisters” to these employees, including the plaintiff. These things he did in the store, but he would also invite the girls to his apartment. He had sexual intercourse in the apartment with two of them, one of them a minor, before it was the plaintiffs turn. He was 25 when he had intercourse with her.
The district judge ruled that the plaintiff was not harassed, because she welcomed Nayman’s advances. See
Harris v. Forklift Systems, Inc.,
What is uncontested is that Nayman did not commit forcible rape. But he committed statutory rape, that is, intercourse with an underage person, which is made a crime because of a belief that below a certain age a person cannot (more realistically, is unlikely to be able to) make a responsible decision about whether to have sex.
Valencia v. Gonzales,
“The age of consent fixed by a state represents a legislative judgment about the maturity of girls in matters of sex.”
Beul v. ASSE Int’l, Inc.,
*714 We realize that as a consequence of our approach the protection that Title VII gives teenage employees will not be uniform throughout the country, since the age of consent is different in different states, though within a fairly narrow band. Uniformity would require federal courts either to specify an age at which American teenagers shall be deemed capable of consenting to sexual advances in the workplace or to determine the individual plaintiffs maturity in each case. Neither of these alternatives is satisfactory; both in their different ways are arbitrary. Deferring to each state’s determination of the age of consent not only makes the litigation of cases such as this much simpler and no more arbitrary; it also reflects the differences among the states in judgments about the maturity of teenagers in sexual matters.
For completeness we add that although consent to sexual relations with a coworker or supervisor is not a defense in a Title VII suit for sexual harassment brought by a plaintiff who was underage when the conduct alleged to constitute harassment occurred, this does not mean that the conduct of the plaintiff can never be used to reduce the defendant’s damages in such a case. In a negligence case brought by an exchange student against the company that had placed her with a couple and the husband raped her, we said that “it would have been error to instruct the jury that because Kristin was below the age of consent her comparative fault must be reckoned at zero. That would have given too much force to the criminal statute in this civil case, for the statute cannot be considered a legislative judgment that minors are utterly incapable of avoiding becoming ensnared in sexual relationships.”
Beul v. ASSE Int’l, Inc., supra,
Title VII does require mitigation of damages with respect to back pay, because it provides that “interim earnings or amounts earnable with reasonable diligence by the person or persons discriminated against shall operate to reduce the back pay otherwise allowable.” 42 U.S.C. § 2000e-5(g)(l); see
Ford Motor Co. v. EEOC,
In adding that remedy Congress did not indicate whether or what defenses based on victim fault might be available to a defendant; and there is no pertinent legislative history. Congress may have felt that to recognize such a defense in a discrimination case would be “blaming the *715 victim” with a vengeance, for it would amount to saying that a person might be to blame for being discriminated against on the basis of his race or sex or some other forbidden criterion. Of course such a victim may have contributed to the adverse employment action of which he complains; he may have been an incompetent employee whom his employer would have fired wholly apart from the employee’s membership in a protected group, and if so he could not get damages. But it would be odd and even distasteful to blame him for the invidious discrimination itself.
This case, however, is unusual because the plaintiff was an active participant in, rather than a passive victim of, the principal discriminatory act of which she complains — the act of sexual intercourse with Nayman. At the damages stage of this proceeding, should it get that far, the defendant — who is not Nayman, but Nay-man’s employer — should be permitted to put Nayman’s conduct in perspective. If Doe was sneaking around behind her mother’s — and her employer’s — back and thus facilitating Nayman’s behavior, the employer may be able to show that the harm she suffered that was caused by its violation of Title VII (if such a violation is found on remand), rather than by Nay-man, was minimal.
That would be a straightforward application of the principle that a plaintiff may recover from a defendant only those compensatory damages that can fairly be traced to the defendant’s conduct. “The normal measure of tort damages is the amount which compensates the plaintiff for all of the damages proximately caused by the defendant’s negligence,”
Haymon v. Wilkerson,
But in discussing an issue for the damages phase of a remanded proceeding we have gotten ahead of ourselves, as we have not yet resolved crucial issues of liability. That Doe cannot be taken to have consented to Nayman’s advances does not establish
workplace
sexual harassment. Title VII is limited to employment discrimination, and therefore sexual harassment is actionable under the statute only when it affects the plaintiffs conditions of employment.
Burlington Northern & Santa Fe Ry. v. White,
— U.S. -,
The sexual act need not be committed in the workplace, however, to have consequences there. In
Meritor,
the “respondent testified that during her probationary period as a teller-trainee, Taylor treated her in a fatherly way and made no sexual advances. Shortly thereafter, however, he invited her out to dinner and, during the course of the meal, suggested that they go to a motel to have sexual relations. At first she refused, but out of what she
*716
described as fear of losing her job she eventually agreed.”
But that is not what happened. The relationship began with flirtatious talk and erotic touching in the workplace and continued there for nine months before Nay-man and Doe had sex. Nor did it end with their sexual encounter. She continued working at the ice cream parlor in close proximity with her harasser — indeed under his supervision — after the statutory rape, though for less than two weeks. See
Fuller v. City of Oakland,
We shall turn to that question momentarily but first we want to make clear that we are not holding that Nayman’s behavior with Doe and the other underage girls before that behavior culminated in sexual intercourse was sexual harassment per se. That was not criminal conduct. Nor are American teenage girls such blushing violets that sexual badinage is harassment per se. The criminal laws of the states recognize the distinction between talk and casual physical contact on the one hand and sexual intercourse on the other; and so should federal courts in Title VII cases. The plaintiff presented evidence that she was disturbed by the defendant’s attentions in the workplace but did not feel free to resist them for fear of losing her job (and it was her first job), but that evidence was contested and so its significance remains to be determined.
But was the defendant
responsible
for Nayman’s conduct? The general rule, crudely stated however (as we are about to see), is that if the harasser is a supervisor, the employer is strictly liable for the harassment,
Burlington Industries, Inc. v. Ellerth,
The paradigmatic supervisor is an employee who has the authority to fire the plaintiff, e.g.,
Savino v. C.P. Hall Co.,
If forced to choose between the two pigeonholes, we would be inclined to call Nayman a supervisor, consistent with
Gawley v. Indiana University, supra,
But there is no compelling need to make a dichotomous choice. Simplicity is a value in law, as we have stressed, but it is not the only value. Binary distinctions are not the only ones that judges and juries are capable of making.
Burlington Industries, Inc. v. Ellerth, supra,
Under either approach, even if not strictly liable for harassment by a shift supervisor, still the employer must exercise greater care than is required in a case of routine harassment by a coworker. How much greater will normally be a jury question, though of course in extreme questions it will be answered by the judge. The defendant was not entitled to summary judgment on the question in this case. The fact that Nayman was often the only supervisor in the ice cream parlor and that the workers he was supervising were for the most part inexperienced teenagers working part time created a risk of harassment by him that required his employer to take greater care than if Nayman had been one of the teenage scoopers. Other shift supervisors were aware of Nayman’s sexually suggestive behavior with the teenage scoopers (also that he was an alcoholic) and his practice of inviting them to his apartment. But either they did not report *718 this conduct to their managers as they should have done or the managers took no action because they believed that activity that occurs outside the workplace is none of their business even if it originated in the workplace and had consequences there. No procedures were in force or utilized for protecting girls like the plaintiff from what happened to her, even though it should have been clear that the situation in the store as a result of Naymaris antics was explosive.
An employer of teenagers is not in loco parentis, but he acts at his peril if he fails to warn their parents when he knows or should know that their children are at substantial risk of statutory rape by an older, male shift supervisor in circumstances constituting workplace harassment. “[S]exual harassment may be a particular problem in the restaurant industry because restaurants often hire young, inexperienced workers. High employee turnover contributes to the problem, presumably because of monitoring difficulties and the need to train new employees continually .... [R]estaurants often try to create an ‘entertainment atmosphere’ that can cloud the rules for appropriate conduct in the workplace.” Jennifer Ann Drobac, “Sex and the Workplace: ‘Consenting’ Adolescents and a Conflict of Laws,” 79 Wash. L.Rev. 471, 481 (2004).
In sum, the district judge terminated the case prematurely. But he was correct to allow the defendant access to the plaintiffs psychiatric records. Although there is a psychotherapist-patient privilege in federal cases,
Jaffee v. Redmond,
As for the cross-appeal, however, the Roes have a legitimate interest in excluding from the litigation such portions of the records as may refer exclusively to them, for their mental condition is not germane to the plaintiffs lawsuit. They were entitled .to intervene to protect that interest, a substantial privacy interest. Fed.R.Civ.P. 24(a)(2);
United States v. Kemper Money Market Fund, Inc.,
*719 To summarize, the judgment for the defendant is reversed (together with the denial of the Roes’ motion to intervene) and the award of costs vacated; the case is remanded for further proceedings consistent with this opinion; and the supplemental claims shall be reinstated.
