This case is before the Court on Defendant BellSouth Telecommunications Inc.’s (BellSouth) motions for summary judgment, (Docs. 46, 62), Plaintiff James D. Hinson Electrical Contracting Co., Inc.’s (Hinson) responses, (Docs. 76, 78), Hinson’s Motion for Partial Summary Judgment (Doc. 64) BellSouth’s Response (Doc. 74). and BellSouth’s Reply. (Doc. 84.) The Court heard oral argument on these motions May 12, 2009, the record of which is incorporated by reference.
The Florida Underground Facility Damage Prevention and Safety Act, § 556.101, Florida Statutes (“Damage Prevention Act” or “the Act”) was enacted in part to “aid the public by preventing injury to persons or property and the interruption of services resulting from damage to an underground facility caused by excavation or demolition operations.” Fla. Stat. § 556.101. The Act requires that excavators give advance notice of their activities so member operators 1 can mark the locations of their underground lines and prevent accidental excavation damage to those lines. If damage nonetheless occurs despite the lines being properly marked, the statute creates a rebuttable presumption of negligence and the excavator is liable “for the total sum of the losses to all member operators involved as those costs are normally computed.” Fla. Stat. § 556.106. The current posture of this case requires the Court to interpret this portion of the statute and determine whether Bell-South, as a matter of law, is entitled to recover general overhead and a claims processing charge pursuant to the statute.
I. Facts
The facts are largely undisputed. Hinson is an excavator that severed an underground cable owned by BellSouth in March 2003. BellSouth repaired the cable and sent a damage claim invoice to Hinson. After Hinson questioned the amount, Bell-South sent a revised bill, which Hinson paid. Hinson now alleges that BellSouth improperly included markups for claims processing and corporate overhead expenses without disclosing this to Hinson. BellSouth asserts that these charges are proper under the Act. After denying Bell-South’s motion to dismiss (Doc. 33), the undersigned decided to test the efficacy of plaintiffs legal theories through merits discovery and dispositive motion practice before entertaining a class certification motion. Through discovery, more details regarding BellSouth’s billing practices have come to light.
The first bill sent by BellSouth for the damage caused by Hinson totaled $3640.92, an amount that Hinson disputed. (Allen Aff. ¶¶ 19-22.) The record implies (although this may be a disputed fact), that BellSouth mistakenly billed Hinson for five extra days of work that were actually the result of a contractor’s delay. (Id.) In any event, BellSouth removed the disputed charges and sent Hinson a revised bill of $1934.49. (Doc. 24-2 at 2.) Hinson paid that bill in full. (Allen Aff. ¶¶ 19-22.) That document is reproduced on the next page.
(Doc. 24-2 at 2.)
The amounts charged to Hinson included both direct and indirect costs. Two categories of “indirect costs” are not challenged by Hinson. First, the Labor Cost of BellSouth’s Facility Technician is a blended rate that BellSouth computes by adding the hourly wage of the technician
The charges Hinson does contest are BellSouth’s “Corporate Overhead” and “Claims Processing” expenses. First assessed to damage repair claims in 1998, the Corporate Overhead expense is applied as a percentage amount to labor charges, materials and third-party contractors. This expense consists of costs from two categories, Corporate Operations and Investment Related Costs. (Doc. 68-2 at 11.) Corporate Operations supports nine specific cost accounts: Executive, Planning, Accounting and Finance, External Relations, Information Management, Human Resources, Legal, Procurement, and Other General and Administrative. (Id.) Investment Related Costs include six specific cost accounts: Return on investment, Gross up for Income Taxes, Property Taxes, Capital Stock Taxes, Depreciation/Amortization Expense and Plant Specific Operations Expense. (Id.) The Corporate Overhead expense was approximately twenty percent on the 2003 Hinson bill.
The Claims Processing expense was first assessed in November 2001. A memorandum sent by Charles Ginn, former director of Security Staff/Claims for BellSouth, explained why the charge was added:
Whenever a cable is cut ... or other types of plant facility damages occur, BellSouth incurs the cost of investigating and processing these damages in addition to the cost of repairing/replacing the damaged facilities. In order to be made whole from such damages and avoid having to pass these investigative/processing costs on to our customers, we will pursue recovery of these costs in addition to the costs of repairing/replacing the damaged facilities. A pro-rated amount of the total cost of our claims personnel, who are directly involved in handling plant facility damages, will now be included in each plant facility damage bill.
(Doc. 64-11.) While Ginn originally believed that the “corporate overhead” expense would be immediately reduced to reflect the reduction of the newly added “claims processing” expense, this did not occur until April 1, 2003. (Ginn Dep. 17:6-22, June 27, 2008.) In 2003, the Claims Processing expense was approximately twenty percent. 2 (Doc. 64-9 at 2.)
II. Legal Standard
Summary judgment is proper where “there is no genuine issue as to any material fact” and “the moving party is entitled to judgment as a matter of law.” Fed. R.CivP. 56(c). “The burden of demonstrating the satisfaction of this standard lies with the movant, who must present pleadings, depositions, answers to interrogatories, and admissions on file, together
III. Discussion
a. Liability under the Act
Hinson’s liability under the Act is for “the total sum of the losses ... as those costs are normally computed.” The parties have filed cross-motions for summary judgment on the issue of whether the Corporate Overhead and Claims Processing expenses charged by BellSouth are permissible under the Act. Their arguments seem to rest on differing points of emphasis; BellSouth claims that the markups are recoverable because those figures are “normally computed costs,” while Hinson asserts that BellSouth can only recover “losses” that are directly attributable to the excavator’s negligence.
In its entirety, § 556.106(2)(a), Florida Statutes, reads:
If a person violates s. 556.105(1) or (6), and subsequently, whether by himself or herself or through the person’s employees, contractors, subcontractors, or agents, performs an excavation or demolition that damages an underground facility of a member operator, it is rebuttably presumed that the person was negligent. The person, if found liable, is liable for the total sum of the losses to all member operators involved as those costs are normally computed. Any damage for loss of revenue and loss of use may not exceed $500,000 per affected underground facility, except that revenues lost by a governmental member operator whose revenues are used to support payments on principal and interest on bonds may not be limited. Any liability of the state and its agencies and its subdivisions which arises of this chapter is subject to the provisions of s. 768.28.
Fla. Stat. § 556.106(2)(a) (emphasis added). While many terms included in the above-quoted section are defined in the statute, the terms “loss,” “losses,” “costs,” and “normally computed” are not.
As an initial matter, Florida precedent binds the Court on this state-law issue. “In rendering a decision based on state substantive law, a federal court must ‘decide the case the way it appears the state’s highest court would.’ ”
See Ernie Haire Ford, Inc. v. Ford Motor Co.,
1. The Plain Language of the Act
If a statute is clear and unambiguous, the Court must give effect to its plain meaning.
See Birnholz v. 44 Wall Street Fund, Inc.,
BellSouth argues that it is allowed to recover its indirect expenses, including the Corporate Overhead and Claims Processing expenses, because it uses a generally accepted cost-allocation method, thereby satisfying the Act’s requirement that allows recovery of “losses .... as those costs are normally computed.” Hinson argues that “losses” is a limiting word and “if BellSouth’s ‘costs’ are not ‘losses’ under Florida law, they may not be charged re-gardless of how they are computed.” (Doc. 64 at 14.)
Perhaps these differing interpretations show that the plain language of the statute is somewhat ambiguous. However, insofar as “losses” and “costs” have different meanings, the Court believes that plaintiff has the better argument. The Act does not read, for instance, that Hinson is liable for “losses and normally computed costs.” Neither does the Act provide that Bell-South is entitled to “complete and appropriate reimbursement of the total sum of its costs related to the damage claim.” (Doc. 68-2 at 7.) Instead, the statute’s language strongly implies that the legislature intended the words “losses” and “costs” to mean essentially the same thing, allowing the recovery of losses “as those costs are normally computed.” (emphasis added). BellSouth’s contention that the use of the term “costs” somehow enlarges the scope of recovery available to member operators finds no support in the statute. 4 Nevertheless, to the extent that reasonable minds can differ, the Court will use other methods of statutory construction to test the Court’s initial interpretation.
2. Intrinsic Aids to Interpretation
When part of a statute is ambiguous, the Court must first turn to intrinsic aids to interpret the meaning of any ambiguity.
See Lowery v. Ala. Power Co.,
However, an analysis of the full statutory language provides a more reasonable interpretation than that suggested by Bell-South. Unredacted, § 556.106(2)(a) provides that an excavator, if found liable, is liable “for the total sum of the losses to all member operators involved as those costs are normally computed.” (emphasis added). This phrase is necessary because an excavator may damage the underground facilities of more than one member operator in the course of a single excavation. Anticipating this occurrence, the Act simply provides that the excavator is liable for the “total sum” of those losses. Contrary to BellSouth’s argument that the term “total sum of the losses” means anything that can conceivably be characterized as a business cost to a single member operator, this phrase instead means that the excavator is hable for “losses” to all member operators resulting from the excavator’s negligence; added together, those equal “the total sum of all losses.” BellSouth’s suggested interpretation fails because it does not to give effect to every word of the clause, mistakenly seeking to replace “the losses” with “its losses.”
Additionally, BellSouth attempts to support its argument through the doctrine of
inclusio unius est exclusio alterius
(“the inclusion of one is the exclusion of the other”).
See United States v. Fleet,
That section relied on by BellSouth reads:
If, after receiving proper notice, a member operator fails to discharge a duty imposed by the provisions of this act and an underground facility of such member operator is damaged by an excavator who has complied with the provisions of this act, as a proximate result of the member operator’s failure to discharge such duty, such excavator shall not be liable for such damage and the member operator, if found liable, shall be liable to such person for the total cost of any loss or injury to any person or damage to equipment resulting from the member operator’s failure to comply with this act.
Id.
(emphasis added). BellSouth asserts that this portion of the Act, by not includ
However, the more rational reason for the difference is that seldom will a member operator’s failure to follow the statute result in injury to more than one excavator. The legislature recognized this by stating that a member operator is liable to “such person” instead of “such persons.” Thus, the legislature’s choice of language in § 106(3) is logically consistent with the statute as a whole because there is typically only one entity that has been damaged and no “total sum of the losses” to compute. Contrary to BellSouth’s assertion, the difference between the two provisions is not evidence that the legislature intended a greater remedy for member operators than excavators.
3. Legislative History
While not necessary in light of the above conclusion, reference to the Act’s legislative history supports the Court’s interpretation.
See Lowery,
The House report, under “Substantive Analysis: Effect of Proposed Changes,” states that “[djamages shall be for losses to all members as those costs are normally computed.”
See
House of Representatives Committee on Business and Professional Regulation Final Bill Analysis & Economic Impact Statement dated April 16, 1993, at 3. In the “Section-By-Section” analysis, the report states that Section 6 makes violators “liable for losses as damages are normally computed.”
See id.
at 5. The pertinent part of the Senate report states that “violators are liable for losses as damages are normally computed.”
See
Senate Staff Analysis and Economic Impact Statement, dated February 26, 1993, revised March 1, 1993. This suggests two things: (1) that the legislature used the terms “costs,” “losses” and “damages” interchangeably; and (2) there was no intention to institute a different remedial scheme, available only to the owners of under
BellSouth claims that a separate portion of the legislative history supports its argument that the legislature intended for the Act’s remedies to supplant those available at common law. The portion cited by Bell-South reads:
Current law makes no provision for a statewide organization dedicated to reducing injury, death and monetary loss caused by excavation and demolition operations that ... damage all facilities installed underground.... Huge monetary losses are caused by cutting a fiber optic facility that routinely carries massive volumes of telecommunications messages.
See House of Representatives Committee on Business and Professional Regulation Bill Analysis & Economic Impact Statement dated April 16, 1993 at 2 (emphasis added). The argument that this portion of the statute implies anything about what damages a member operator can recover under the Act is unmeritorious. To understand why this is so, the Court will delve into the Act’s details.
The Act formed a non-profit corporation named “Sunshine State One-Call of Florida, Inc.” (“One-Call”) to administer a telephone notification system for the benefit of both excavators and member operators. Fla. Stat. § 556.103, 556.104. One-Call provides member operators the opportunity to locate and mark their underground facilities before excavation activity begins. Under the Act, every excavator must provide notice of its activities through One-Call not less than two days before commencing excavation. Fla. Stat. § 556.105(1). Excavation should not begin until: (1) each member operator underground facility has been marked and located; (2) the excavator is notified that there are no underground facilities in the location; or (3) two business days have passed. Fla. Stat. § 556.105(6)(a). If, after commencing excavation, an excavator does make contact with or damages an underground facility, the Act requires the excavator to immediately notify the member operator and stop activities that could cause additional damage. Fla. Stat. § 556.105(12).
The penalties for violating the Act ensure that it is in the best interest of all parties to strictly follow these the Act’s procedures. If an excavator violates the Act and damages the underground facility of a member operator, “it is rebuttably presumed that the person was negligent. The person, if found liable, is liable for the total sum of the losses to all member operators involved as those costs are normally computed.” Fla. Stat. 556.106(l)(a). If a member operator fails to discharge a duty imposed by the Act and an excavator damages its property as a proximate result of that failure, the excavator is not liable for the damage “and the member operator, if found liable, shall be liable to such person for the total cost of any loss or injury to any person or damage to equipment resulting from the member operator’s failure to comply with this act.” Fla. Stat. § 556.106(3). If One-Call fails to discharge its duty and damage results, “the [One-Call] system, if found liable, shall be liable to all parties, as defined in this act.” Fla. Stat. 556.106(5). The Act also creates a scheme of non-criminal infractions. See generally Fla. Stat. § 556.107
Thus, the Act seeks to prevent damage from occurring
at all
through the use of One-Call. The first purpose of the Act is damage prevention, not damage recovery. Seen in this light, the legislature’s use of the term “huge monetary losses” is under
After carefully considering the plain language of the statute along with intrinsic and extrinsic aids to statutory construction, the Court holds that the Damage Prevention Act does not provide BellSouth with any additional remedies or damages other than those available at Florida common law. 7
b. Liability under Florida Common Law
While this ruling deals with the main arguments of the parties, it does not decide all of the issues in this case. Questions remain. Would Florida common law allow recovery of all or part of the disputed overhead expenses? Does the question of whether these expenses are recoverable simply present a question for the jury under common law or are they resolvable as a matter of law? The Act speaks in terms of recovery by BellSouth in a negligence action against Hinson. However, here BellSouth invoiced ■ Hinson, Hinson paid and now seeks recovery for the alleged overpayment. Does that affect how the issue would be tried? Who would have the burden of proof as to whether these expenses are properly recoverable? What is the nature of this action-does it sound in contract or tort, or does it matter? How does the issue of whether BellSouth’s “bill” to Hinson, which on its face does not disclose the disputed expenses, is deceptive fit into the case? Should the Court now address class certification? 8
The Court is uncertain as to the answers to these and other related questions and will seek further guidance from the parties.
c. BellSouth’s defenses as to Hinson’s claim
BellSouth has also filed a separate summary judgment motion against Hinson individually (as opposed to a dispositive motion that would apply classwide). In this motion, BellSouth asserts: (1) Hinson’s claim is barred by the voluntary payment doctrine; (2) Hinson’s claim is barred by accord and satisfaction; (3) the acts complained of by Hinson are not “trade or commerce” within the meaning of FDUTPA; and (4) Hinson failed to state a claim for fraud as a matter of law. (Doc. 46.)
The existence of genuine issues of material fact preclude summary judg
BellSouth’s final claim is that the events upon which this lawsuit are based do not meet the definition of “trade and commerce” under FDUTPA. While the undersigned rejected a similar argument at the motion to dismiss stage, it was not without some trepidation. However, as pointed out by BellSouth, no Florida precedent has squarely addressed a scenario falling outside of “trade or commerce.” In the Order denying BellSouth’s Motion to Dismiss, the Court reasoned that “[i]t is undisputed that BellSouth is generally involved in the offering of telecommunications services to the general public. Furthermore, the maintenance and repair of underground cables would seem to be an integral part of BellSouth’s business.” (Doc. 33 at 7.) Given the broad definition of “trade and commerce” in the statute, the Court will deny BellSouth’s motion for summary judgment on this ground as well. It is hereby
ORDERED:
1. Defendant BellSouth’s motions for summary judgment (Docs. 46, 62) are DENIED.
2. Plaintiff Hinson’s Motion for Partial Summary Judgment (Doc. 64) is GRANTED IN PART as stated in this Order.
3. Defendant BellSouth’s Motion to Strike Portions of Errata Sheet of Warren G. Fischer (Doc. 67) is DENIED; Bell-South can certainly address the discrepancy between Mr. Fischer’s original deposition testimony and the written errata sheet at trial.
4. The parties should confer and either file a joint statement or file separate position statements of no more than five pages, addressing by what mechanism the Court should resolve the questions raised on page 19 and otherwise how to proceed. The joint or separate statements must be filed no later than August 13, 2009.
Notes
. The statute defines member operator as "any person who furnishes or transports materials or services by means of an underground facility." Fla. Stat. § 556.102(8).
. For each charge, BellSouth assessed the Corporate Overhead markup, reached a new sum total, and then assessed the twenty percent Claims Processing markup to the new amount to reach the final amount billed. While the parties have not proffered a precise numerical amount to the Court, this practice provides BellSouth with an approximate markup of forty percent over the bill without those assessments. (It is not clear how the agreed to reduction on Hinson’s bill affected these numbers).
. The Court has only found one case remotely touching on the issue.
See Southland Construction, Inc. v. Greater Orlando Aviation,
Southland contends that because the legislature has imposed liability under the Act on those who violate this act for the total cost of any loss incurred, such "total cost” should include insurance premiums. Unfortunately, Southland did not allege the applicability of the Act or violations of the Act in its complaint, or refer to it in any way in the complaint. Thus, there is simply no basis in the pleadings to find a claim under the Act.
Id. at 1037. This case is discussed further infra.
. Accordingly, that BellSouth’s cost allocation accounting methodology has been approved by various public entities in other contexts is not relevant to the Court's analysis.
. Interestingly, excavators have argued that this section allows for a more expansive recovery than might be immediately apparent from the section's plain language.
See Southland Constmction, Inc.,
. This analysis is from the reports analyzing the final drafts of the bill; therefore, Bell-South's criticism of Hinson's legislative history analysis is inapplicable.
. Of course, the Act does benefit BellSouth in this situation by creating a rebuttable presumption of negligence due to Hinson's apparent failure to follow the Act's notification procedures.
. The Court would expect plaintiff to submit a trial plan with its motion to certify a class. The Eleventh Circuit recently outlined the benefits to such an approach.
[T]he proposal of a workable trial plan will often go a long way toward demonstrating that manageability concerns do not excessively undermine the superiority of the class action vehicle. Moreover, there is a direct correlation between the importance of a realistic, clear, detailed, and specific trial plan and the magnitude of the manageability problems a putative class action presents. We therefore recommend that district courts make it a usual practice to direct plaintiffs to present feasible trial plans, which should include proposed jury instructions, as early as practicable when seeking class certification.
Vega v. T-Mobile USA, Inc.
