Plaintiff, a first-time shopper in a store owned by defendant Home Depot, tripped and fell there. The sole issue presented is whether an object on defendant’s premises that is open and obvious may present a risk of injury to plaintiff so as to make defendant liable in damages. In construing the New York law that governs this diversity ease, the district court ruled that defendant could not be liable as a matter of law for injuries arising from a fall over an object that was open and obvious.
We read this record and New York law somewhat differently than did the district court, which granted defendant’s motion for summary judgment. The trial court believed the accident occurred as the result of the presence of a large forklift truck in the aisle where plaintiff shopped. Plaintiff alleges she was injured when she tripped over a four-inch pallet resting on the forks of the truck, an object that may not have been open and obvious. A jury could reasonably believe under the circumstances of this case that as plaintiff walked down the aisle she did not see the pallet because the body of the forklift blocked it from her sight. Further, even if a jury finds the pallet to have been open and obvious, we believe that New York law imposed a duty of care on Home Depot if the hazardous nature of the pallet was readily foreseeable and Home Depot had reason to know that its customers might not expect, or be distracted from observing, the hazard. Accordingly, we reverse the grant of summary judgment.
BACKGROUND
On February 18, 1997 plaintiff Jacqueline Michalski, a New York State resident, tripped and fell over a pallet resting on the forks of a forklift truck at the Home Depot store in Schenectady, New York. She claims serious injuries from the fall.
Home Depot, a Delaware corporation with its principal place of business in Georgia, sells building materials, tools, lumber, and other home improvement items. Its popularity stems in part from the “hands-on” feeling of shopping in a working warehouse environment, with goods displayed on shelves and racks that in some places reach up to 20 feet above the floor. In keeping with the idea that the store is a working warehouse, the practice at Home Depot is for a forklift operator to leave the forklift wherever it happens to be when the employee has finished using it, parked to one side in the same aisles down which customers walk. A pallet left on one of these parked forklifts was the culprit in the accident that occurred in this case.
Home Depot filed a statement of material facts in the trial court pursuant to the Northern District of New York’s local rules, to which Michalski did not respond. Hence, the factual assertions in Home Depot’s statement are uncontested.
See
N.D.N.Y. Local R. 7.1(a)(8);
Gubitosi v. Kapica,
Michalski entered the Home Depot intent on purchasing bathroom cabinets. A store employee directed her toward the appropriate aisle. Plaintiff turned left into the aisle indicated, and noticed the cabinets she sought above eye-level on the left side of the aisle. As she proceeded down the aisle, she walked by the parked forklift on her right. The back of the forklift — the side without the forks — faced her as she entered the aisle and as she walked past it. The forklift is eight to ten feet tall, and five or six feet wide. Sitting on the forks *116 side of the forklift away from plaintiff was a brown pallet, at floor level. The pallet is four feet .wide, four feet long, and four inches high. As Michalski looked up at the cabinets she planned to purchase, she stepped back for a better view, and in so doing tripped over the pallet and fell.
Michalski filed suit against Home Depot in New York State Supreme Court for Montgomery County on February 26, 1998 claiming that Home Depot was negligent in creating a dangerous and hazardous condition and in failing to warn persons lawfully on the premises of the hazardous condition. Home Depot removed the case from state to federal court on April 13, 1998, and after discovery moved for summary judgment.
In granting that motion, the district court observed that plaintiff “ha[d] raised no question of material fact as to whether the forklift was readily observable” and found that “the presence of the forklift was an open and obvious condition.” It reasoned that the case involved two principles of premises liability: the duty to keep premises reasonably free of dangerous conditions and the duty to warn of such conditions when they are open and obvious. After deciding that the New York Court of Appeals has not spoken to whether the open and obvious nature of a hazardous condition negates the liability of a landowner who knew of or had created the dangerous condition, the district court applied to the facts before it a decision of the Appellate Division, Third Department, where Schenectady, the scene of this mishap, is located. Under that decision the trial court concluded that a condition that is open and obvious eliminates landowner liability. Thus, it granted summary judgment to Home Depot, from which judgment Michalski appeals.
DISCUSSION
I “Open and Obvious” Conditions Under New York Law
A. Standard of Review
We review a grant of summary judgment
de novo, see First Investors Corp. v. Liberty Mut. Ins. Co.,
Absent law from a state’s highest court, a federal court sitting in diversity has to predict how the state court would resolve an ambiguity in state law. In determining how the Court of Appeals would rule on this legal question, the decisions of New York State’s Appellate Division are helpful indicators.
See In re Brooklyn Navy Yard Asbestos Litig. (Joint E. & S. Dist. Asbestos Litig.),
Because of an apparent split in authority among the Appellate Divisions (discussed below), the district court decided to *117 follow the law of the Third Department, reasoning that this was the law that would have been applied in the state trial court in the district where this accident occurred and where the suit was originally filed. As appealing as this notion might be as a means of deciding what law to apply, taking this shortcut led to the wrong result. Instead, the proper approach was for the trial court — -through an examination of New York and, if necessary, other jurisdictions’ case law — to have essayed a prediction on whether the New York Court of Appeals would rule that the open and obvious nature of a hazard precludes landowner liability. To this task we now turn.
B. Premises Liability Under New York Law
New York law holds that a landowner must exercise reasonable care to maintain its premises in a safe condition in view of the circumstances, accounting for the possibility of injury to others, the seriousness of such injury, and the burden of avoiding such risk.
See Basso v. Miller,
Michalski claims that Home Depot created a dangerous condition by leaving the forklift parked in the aisle with a pallet on its forks, failed to protect her from or warn her of such dangerous condition, and is therefore liable for her fall. Home Depot counters that while it is responsible for leaving the forklift in the aisle, it is absolved from liability because the condition was open and obvious to a passerby. The intermediate appellate courts in New York have taken different tacks in deciding cases involving these two doctrines of premises liability. But none has addressed the narrow question presented in the case before us.
Under the case law in the Third Department, the landowner’s general duty to maintain its premises in a reasonably safe condition encompasses “a duty to warn of potential dangerous conditions existing thereon.”
Thornhill v. Toys “R” Us NY-TEX, Inc.,
Despite its general rule, the Third Department has held that a landowner did owe a duty to warn of or protect from obvious danger a person who was aware of an open hazard when the landowner had reason to expect the person would find it necessary to encounter the danger.
See Stern,
From these cases it is apparent that whether the open and obvious nature of a hazard negates landowner duty or liability remains unsettled among appellate courts in New York. We must therefore consider other sources that would be available to the state’s highest court in ruling on the question.
C. Development of the “Open and Obvious” Doctrine
Traditionally, a landowner was not subject to liability to business visitors for dangerous conditions on the premises if the visitor knew of the condition and recognized the risk.
See Restatement of Torts
§ 340 (1934). The “no duty” rule in cases of open and obvious risk likely derived as do many from the special place ownership of land held in English and American law because of the political power landowners enjoyed until early in the Twentieth Century.
See
Fowler V. Harper et al., 5
The Law of Torts
§ 27.1 at 131-32 (2d ed.1986). The availability of the open and obvious doctrine as a complete and total defense to premises liability began to be widely criticized about 50 years ago.
See
Fleming James, Jr.,
Tort Liability of Occupiers of Land: Duties Owed to Licensees and Invitees,
63 Yale L.J. 605, 628 (1954); W. Page Keeton,
Personal Injuries Resulting From Open and Obvious Conditions,
100 U. Pa. L. Rev. 629, 642 (1952). Several courts also rejected the harshness of the no duty rule under certain circumstances.
See, e.g., King Soopers, Inc. v. Mitchell,
Thus, the Second Restatement of Torts, published in 1965, adopted a different view, relating the liability of landowners for harm caused by obvious dangers to the *119 foreseeability of that harm. The new § 343A, which replaced §§ 340 and 347 in the First Restatement, states that “[a] possessor of land is not liable to his invitees for physical harm caused to them by any activity or condition on the land whose danger is known or obvious to them, unless the possessor should anticipate the harm despite such knowledge or obviousness.” Restatement (Second) of Torts § 343A(1) (emphasis added). A comment to this section notes that there are cases in which a possessor of land can and should anticipate harm from a dangerous condition notwithstanding its obvious nature, “for example, where the possessor has reason to expect that the invitee’s attention may be distracted, so that he will not discover what is obvious.” Id. cmt. f.
Under the Second Restatement rule, a department store would be liable to a customer who tripped over a scale protruding into an aisle while the customer was intent on looking at the goods the store displayed to attract customers, although the scale would have been obvious to anyone who looked.
See id.
illus. 2. The New York Court of Appeals has relied in the past on the Second Restatement of Torts to clarify ambiguous points of tort law.
See, e.g., Di Ponzio v. Riordan,
A clear trend has developed in other jurisdictions rejecting the traditional rule that had provided a full defense to landowners subject to premises liability.
See Ward v. K Mart Corp.,
The jurisdictions that have modified the traditional rule rely on the idea that even obvious dangers may create a foreseeable risk of harm and consequently give rise to a duty to protect or warn on the part of the landowner.
See, e.g., Ward,
D. Analogous New York Law
As noted, no New York Court of Appeals case considers the general applicability of the open and obvious doctrine to premises liability. There are, however, cases in which that court has expressed its opinion that participants in sporting and amusement activities consent to obvious hazards on the premises.
See Sykes v. County of Erie,
While assumption of risk is a viable defense in New York, these precedents and the doctrine are inapplicable to the case before us. The situation where an athlete, knowing and appreciating potential dangers, can be said to assume the risk of open and obvious dangers associated with the activity is an imperfect analogy to that of a shopper who is ignorant of obvious hazards because she is distracted by the very goods the store owner wishes her to look at. The Third Department has noted that the doctrine of primary assumption of risk as an absolute defense to liability is limited to plaintiffs who voluntarily participate and are injured in sporting or entertainment pursuits.
See Stirpe v. T.J. Maloney & Sons, Inc.,
More apt in New York Court of Appeals precedent is
Micallef v. Miehle Co.,
By a parity of reasoning, where a property owner, in a superior position to foresee harm that might result to a business visitor it attracts to its property, distracts the visitor from obvious dangers on the property, it should be viewed as is a manufacturer that is in a better position to know of and cure patent defects — a party now no longer free from liability under New York law solely because the danger of its product was obvious.
Because the inquiry under the open and obvious danger doctrine ends at a threshold determination that the condition is open and obvious, its application to preclude any' duty or liability on the property owner is inconsistent with the essence of the New York rule of premises liability that requires reasonable care in view of all the circumstances.
See Basso,
Under' the circumstances of this case a duty to .protect or warn the customer could arise on two different theories. One would be that customers would not expect to find the dangerous condition where it is. This is particularly true for customers in a store who generally expect aisles open to them to be free from obstructions. On this theory, even a clearly visible condition may be unreasonably dangerous to the customer because she is not likely to anticipate its presence and hence not actually observe it.
See Tort Liability of Occupiers of Land, supra,
at 625 & n. 118 (collecting cases). On the second theory, defendant’s displays
*121
of merchandise — particularly the displays above eye-level — -would foreseeably distract the plaintiff to such an extent that she could not reasonably have been expected to observe the condition. The open and obvious nature of the condition does not necessarily negate defendant’s duty, but as some departments of the Appellate Division have recognized, the nature of such conditions would be a factor appropriately ' considered in the apportioning of comparative negligence when awarding damages.
See Tuttle,
As a consequence, we think the New York Court of Appeals would adopt the reasoning of Restatement (Second) of Torts § 343A and the majority of other jurisdictions, which hold that the open and obvious nature of a dangerous condition on its property does not relieve a landowner from a duty of care where harm from an open and obvious hazard is readily foreseeable by the landowner and the landowner has reason to know that the visitor might not expect or be distracted from observing the hazard.
II Issues of Fact Precluding Summary Judgment
In view of our determination as to the scope of the duty owed by Home Depot to plaintiff under New York law, the case must be remanded for further proceedings. Once the nature of a duty has been established, “whether a particular defendant owes a duty to a particular plaintiff is a question of fact.”
Kimmell v. Schaefer,
Several questions remain to be resolved, including whether the pallet over which Miehalski tripped was in fact a hazard and whether it was an open and obvious condition. If the jury were to answer these questions in the affirmative, it must also decide whether Home Depot breached its duty of care to Miehalski and if she, too, was partly at fault under principles of comparative negligence. Whether a hazardous condition exists on a landowner’s property “ ‘depends on the peculiar facts and circumstances of each case’ and is generally a question of fact for the jury.”
Trincere v. County of Suffolk,
The district court found plaintiff had raised no question of material fact as to whether the forklift was readily observable, concluding that “the presence of the forklift was an open and obvious condition.” We think there are ample facts in the record to allow a reasonable jury to find that the pallet over which Miehalski tripped was a hazardous condition, that it was not an open and obvious condition or, even if it were, Home Depot still breached its duty to protect or warn Miehalski. Plaintiffs complaint alleged that the pallet — and not the forklift — was left on the floor in such a manner as to create a dangerous and hazardous condition. On review of summary judgment against her, she is entitled to have this ambiguity resolved in her favor.
As in
Thornhill,
the condition might have been hazardous in part because it was not visible to the plaintiff.
See
The district court’s analysis of the open and obvious nature of the obstruction focused solely on the fact that the forklift was readily observable because of its size, apparently assuming that if the forklift were obvious, so too would be the pallet. This was an improper conclusion to draw as a matter of law on the facts of this case because the pallet is not part of the forklift, although it was sitting on its forks, and because it was this object over which plaintiff tripped, not the forklift itself.
A jury could also conclude that the average shopper in a retail store might not be familiar with forklift trucks, and therefore not recognize the machine from the back as a forklift, let alone anticipate or expect a pallet to be present at floor level. From that reasoning and the fact that the hazard was well below eye-level and only four inches high the jury might find that it was not obvious in a store that draws the shopper’s gaze up towards the 20-foot high shelves stacked with merchandise. Even if the pallet were deemed an obvious hazard, a reasonable jury could still determine that Home Depot breached its duty to protect or warn Michalski of foreseeable harm to which she might be exposed as a visitor not expecting to encounter pallets on the floor or distracted by the merchandise for sale in the store. For these reasons, a grant of summary judgment to Home Depot was inappropriate.
CONCLUSION
Accordingly, the grant of summary judgment is reversed and the case remanded to the district court for further proceedings on the merits of plaintiffs claim consistent with this opinion.
