Opinion
This аppeal is taken from an order sustaining respondent’s demurrer to appellant’s second amended cross-complaint for damages resulting from negligence and for reformation.
*840 Cross-complainant and appellant James D. Jackson is the owner of three parcels of commercial real estate in Berkeley, California. In September 1973, apрellant leased one of these properties to cross-defendant David Morris, who operated a bakery therein. The written lease agreement for the property contained, inter alia, the following two provisions:
“9. Indemnification of Lessor: Lessor shall not be liable for any damage or injury to Lessee, or any other person, or to any property, occurring on the demised premises or any part thereof, and Lessee agrees to hold Lessor harmless from any claims for damages, no matter how caused.”
“11. Insurance: Lessee, at his expense, shall maintain public liability and property damage insurance insuring Lessee and Lessor with minimum coverage as follows: 100/300,000 Liability Insurance, Twenty-five Thousand Property Damage and Plаte Glass Insurance.”
Morris secured the required insurance from cross-defendant and respondent Aetna Life and Casualty Company, through the carrier’s duly appointed agent, James Uren. The agent examined the subject lease agreement, but failed to name or add appellant as an additional insured party, although respondent would and should have routinely included appellant as an additional insured on its policy with little or no extra charge.
On May 29, 1975, plaintiff Barbara Sunday, an employee of cross-defendant Morris, while in the course and scope of her employment, leaned, or attempted to sit on, the handrail of the back porch of the subject premises. Due to a latent defect, the rail gave way, causing her to fall to the ground below and suffer serious injury.
Sunday brought an action for personal injury against appellant, who was the only named defendant in the suit. Appellant filed an answer to the complaint and cross-complained for indemnity and declaratory relief against Morris and Aetna. Cross-defendants’ demurrer to the cross-complaint was overruled.
Thereafter, cross-defendants filed an answer to the complaint, following which they moved for a judgment on the pleadings, which was granted with leave to amend.
*841 Appellant’s second amended cross-complaint was filed, and again respondent demurred. This time the demurrer was sustained without leave to amend.
The principal question on appeal is whether privity of contract is required to state a cause of action for negligent breach of contractual duty.
Respondent contends that as a matter of law Aetna owed no duty to appellant. But, as Prosser points out, “Cases have been quite infrequent in which even the claim has been advanced that the defendant through his negligence has prevented the plaintiff from obtaining a prospective рecuniaiy advantage; and the usual statement is that there can be no cause of action in such a case. There are, however, a few situations in which recovery has been permitted, all of them apparently to be justified upon the basis of some special relation between the parties.” (Prosser, Handbook of the Law of Torts (4th ed. 1971) p. 952.) As examplеs of where recovery is permissible, Prosser cites two California Supreme Court cases, both of which held that the negligent preparation of a will may result in liability to the intended beneficiaries.
(Biakanja
v.
Irving
(1958)
In
Biakanja, supra,
a notaiy public prepared a will which was not properly attested and therefore invalid. The Supreme Court sustained a negligence action brought by the intended beneficiary against the notary, thus recognizing a duty of care to guard against foreseeable damage to the economic expectations of third persons, despite their lack of privity with the defendant. The court refused to follow any blanket rule regarding negligent injury to pecuniaiy advantage, but rather applied the traditional test of whether a duty should be imposed: “The determination whether in a specific case the defendant will be held liable to a third person not in privity is a matter of policy and involves the balancing of various factors, among which are [1] the extent to which the transaction was intended to affect the plaintiff, [2] the foreseeability of harm to him, [3] the degree of certainty that the plaintiff suffered injuiy, [4] the closeness of the connection between the defendant’s conduct and the injuiy suffered, [5] the moral blame attached to the defendant’s conduct, and [6] the policy of preventing future harm. (Cf. Prosser, Torts (2d Ed. 1955), §§ 36, 88, 107, pp. 168, 172, 544-545, 747; 2 Harper and James, Torts (1956), § 18.6, p. 1052.)” (
*842
In
Lucas
v.
Hamm, supra,
the court applied these factors in holding that the defendant attorney’s duty of care in drafting a will extended to the intended beneficiary. The court stated, “As in
Biakanja,
one of the main purposes which the transaction between defendant and the testator intended to accomplish was to provide for the transfer of the property to plaintiffs; the damage to plaintiffs in the event of invalidity of the bequest was clearly foreseeable; it became certain, upon the death of the testator without change of the will, that plaintiffs would have received the intended benefits but for the asserted negligence of defendant; and if persons such as plaintiffs are not permitted to recover for the loss resulting from negligence of the draftsman, no one would be able to do so and the policy of preventing future harm would be impared.” (
In
Connor
v.
Great Western Sav. & Loan Assn.
(1968)
We are not unmindful of a parallel line of cases, starting with
Fifield Manor
v.
Finston
(1960)
*843
In
Adams
v.
Southern Pac. Transportation Co.
(1975)
In
Barrera
v.
State Farm Mut. Automobile Ins. Co.
(1969)
In reversing the trial court, the Supreme Court recognized the independent duty of an automobile insurer to “undertake a reasonable investigation of the insured’s insurability within a reasonable period of time from the acceptance of the application and the issuance of a policy. This duty directly inures to the benefit of third persons injured by the insured.” (Id., at p. 663.) The court continued: “Such an injured party, who has obtained an unsatisfied judgment against the insured, may properly proceed against the insurer; the insurer cannot then successfully defend upon the ground of its own failure reasonably to investigate the application.” (Ibid.)
*844
The Supreme Court, in discussing the insurer’s role as a public service entity, stated: “Because of the ‘quasi-public’ nаture of the insurance business and the relationship between the insurer and the insured . . . the rights and obligations of the insurer cannot be determined solely on the basis of rules pertaining to private contracts negotiated by individual parties of relatively equal bargaining strength. In the case of the standardized contract prepared by the economically powerful entity and thе comparatively weak consumer we look to the reasonable expectation of the public and the type of service which the entity holds itself out as ready to offer.” (
On the issue of privity the court referred to the Biakanja, Lucas and Connor line of cases, finding the rules therein equally applicable to automobile liability insurers. (Id., at pp. 674-677.)
Respondent cites
Austero
v.
National Cas. Co.
(1976)
“We agree with plaintiff that emotional distress on her part was reasonably foreseeable, but our question is, ‘So what?’ Foreseeability of hаrm is an important factor in fixing liability for negligently caused injury and may be an important factor in establishing tort liability generally, but it is only one of a number of policy factors to be considered. (See Rowland v. Christian,69 Cal.2d 108 , 113 [70 Cal.Rptr. 97 ,443 P.2d 561 ,32 A.L.R.3d 496 ]; Amaya v. Home Ice, Fuel & Supply Co.,59 Cal.2d 295 , 309-310 [29 Cal.Rptr. 33 ,379 P.2d 513 ] [overruled on other grounds by Dillon v. Legg,68 Cal.2d 728 (69 Cal.Rptr. 72 ,441 P.2d 912 ,29 A.L.R.3d 1316 )]; Lucas v. Hamm, 56 Cal.2d 583, 588 [15 Cal.Rptr. 821 ,364 P.2d 685 ]; Biakanja v. Irving,49 Cal.2d 647 , 650 [320 P.2d 16 ,65 A.L.R.2d 1358 ]; Commercial Standard Ins. Co. v. Bank of America,57 Cal.App.3d 241 , 248 [129 Cal.Rptr. 91 ]; Derrick v. Ontario Community Hospital,47 Cal.App.3d 145 , 153 [120 Cal.Rptr. 566 ].)
*845 “Whether for better or worse, the historical development of a tort is an important factor in determining its scope (see Prosser, Law of Torts (4th ed. 1971) pp. 19-21), and, thus far, liability for ‘bad faith’ has been strictly tied to the implied-in-law covenant of good faith and fair dealing arising out of an underlying contractual relationship. Where no such relationship exists, no recovery for ‘bad faith’ may be had. (Gruenberg v. Aetna Ins. Co., supra, 9 Cal.3d at p. 576 [108 Cal.Rptr. 480 ,510 P.2d 1032 ].)” (62 Cal.App.3d at pp. 516-517.)
Initially, we note that the Austero quotation is based on an early line of California cases. As discussed at length in Adams v. Southern Pac. Transportation Co., supra:
“Earlier California decisions had firmly established a method for the analysis of negligence liability. Thаt method had its starting point in a judicial (i.e., nonjury) inquiry into the existence of a duty of care. (See Amaya v. Home Ice, Fuel & Supply Co. (1963)59 Cal.2d 295 [29 Cal.Rptr. 33 ,379 P.2d 513 ], overruled in Dillon v. Legg, supra; Richards v. Stanley (1954)43 Cal.2d 60 [271 P.2d 23 ]; 4 Witkin, Summary of Cal. Law (8th ed. 1974) Torts, §§ 488, 493.) Conventional negligence analysis next turned to the question of foreseeability. The duty of care was limited by the doctrine of Palsgraf v. Long Island R. Co.,248 N.Y. 339 [162 N.E. 99 ,59 A.L.R. 1253 ], which excluded recovery by persons outside a reasonably foreseeable zone of danger. (See 4 Witkin, op. cit., Torts, § 489.)
“Dillon v. Legg inagurated an aрparent revision of the conventional methodology. Dillon (68 Cal.2d at p. 741 ) postulated reasonable foreseeability as the primary, court-determined test of liability and relegated to a secondary, negative role the policy factors involved in the duty-of-care issue. Although Dillon v. Legg emanated from a sharply divided court, its analytical approach was confirmed by a heavier majority in Rodriquez v. Bethlehem Steel Corp. (1974)12 Cal.3d 382 [115 Cal.Rptr. 765 ,525 P.2d 669 ].
“In Rowland v. Christian the court set forth Civil Code section 1714 as the fundamental rule of negligence liability in California, rejecting common law rules which had traditionally limited the liability of land possessors. The court referred to the duty-of-care concept as a ‘departure from [the] fundamental principle’ voiced in Civil Code section 1714 (69 Cal.2d at p. 112 ). Like Dillon, the Rowland decision relegated duty determinations tо a secondary, rejective role.
*846 “Nothing in the language, purpose, or history of Civil Code section 1714 confines it to suits against land possessors. Indeed, Rowland v. Christian refers to the real estate cases as ‘One of the areas’ where the courts had departed from the fundamental concept of section 1714. (69 Cal.2d at p. 113 .) Later decisions explicitly or implicitly recognize sectiоn 1714 as a general principle of negligence liability in California. (Li v. Yellow Cab Co. (1975)13 Cal.3d 804 , 821 [119 Cal.Rptr. 858 ,532 P.2d 1226 ]; Brown v. Merlo (1973)8 Cal.3d 855 , 865 [106 Cal.Rptr. 388 ,506 P.2d 212 ]; Mark v. Pacific Gas & Electric Co. (1972)7 Cal.3d 170 , 177, fn. 2 [101 Cal.Rptr. 908 ,496 P.2d 1276 ]; Holliday v. Miles, Inc. (1968)266 Cal.App.2d 396 , 400-401 [72 Cal.Rptr. 96 ].)
“The Supreme Court has not yet revealed the doctrinal relationship between Dillon v. Legg and Civil Code section 1714. Dillon and Rowland have this much in common: they move the duty-of-care inquiry from its conventional position as the starting point of liability analysis and relegate it to a secondary, rejective role. Inferably, Rowland v. Christian relies—no less than Dillon v. Legg—upon foreseeability of harm as the prime test of negligence liability.” (50 Cal.App.3d at pp. 41-42.)
Even if duty of care is the starting point for an analysis of negligence liability, we find
Austero
distinguishable from the case at bench. Mrs. Austero merely claimed to be a foreseeable plaintiff, whereas appellant herein, as in
Biakanja
and
Lucas,
was an intended beneficiary of the instant contract. Although respondent argues that there is no evidence indicating that either Morris or Aetna intended to benefit Jackson by their contract, that issue is a question of fact to be determined at trial. A general demurrer admits the truth of all material factual allegations in a cross-complaint.
(Alcorn
v.
Anbro Engineering, Inc.
(1970)
We therefore find that this is a case where the Biakanja test applies.
1) As in Biakanja, one of the main purposes that the Morris-Aetna contract was intended to accomplish was to comply with the lease provisions and provide protection for Jackson. Allegations in the cross-complaint stated that pursuant to provisions in the Jackson-Morris lease, Morris agreed to include appellant as an additional insured on the policy *847 issued by Aetna to Morris. Aetna, through its agent, inspected the lease agreement. If there was no intent to conform to the lease covenants to the benefit of Jackson, there would be no reason to show the agent the lease.
2) Aetna could reasonably foresee the risk of harm to appellant. Aetna knew or should have known that failure to include Jackson as an insured wоuld render Jackson personally liable for an injury which occurred on the leased premises.
3) It is certain that Jackson has, in fact, suffered injury by personally being sued by Ms. Sunday and faces potential personal liability for Sunday’s claim.
4) The injury suffered by appellant is closely connected to Aetna’s conduct. But for Aetna’s negligent exclusion of Jackson as an insured, appellant would not now be threatened with personal liability.
5) Substantial moral blame attaches to Aetna’s conduct. In view of the axiom that the business of insurance is quasi public in character
(Barrera
v.
State Farm Mut. Automobile Ins. Co., supra,
6) Public policy mandates that insurance companies honor their basic obligations. Rules that tend to discourage negligence and/or misconduct are particularly appropriate when applied to a quasi public industry.
In view of the foregoing, we сan only conclude that the negligent omission of an intended insured on a policy issued by Aetna to Morris is the basis for a cause of action by the intended insured who, foreseeably, has been damaged by the omission.
Appellant next contends that an intended third party beneficiary of an insurance contract can maintain an action for reformation.
In
Cantlay
v.
Olds and Stoller Inter-Exchange
(1932)
Respondent argues that Cantlay is distinguishable from the case at bench in that Cantlay and Eastman intended that Cantlay be covered by the policy, whereas there is no evidencе showing that either Morris or Aetna intended to benefit Jackson. As mentioned above, a general demurrer admits the truth of all material factual allegations and, on appeal, the pleaded facts must be accepted as true. It is for the trier of fact to determine whether sufficient evidence supports the allegations.
We need not consider appellant’s contention that he is entitled to an equitable lien on the policy proceeds, since this claim was not raised in the cross-complaint.
In conclusion, we find that appellant, in his cross-complaint, stated a cause of action for both negligence and reformation.
The order below is reversed.
Taylor, P. J., and Rouse, J., concurred.
A petition for a rehearing was denied July 6, 1979, and respondent’s petition for a hearing by the Supreme Court was denied August 22, 1979.
