Plaintiff, Anita Faye Isenhour, administratrix of the estate of her deceased son, Anthony Darrell Isenhour, Jr. (Anthony), initiated this action against defendants for the personal injuries and wrongful death sustained by Anthony when he was negligently struck by an automobile operated by defendant Kimberly Ann Hutto (Hutto).
Plaintiff made the following allegations in this action. On 8 October 1991, after school had recessed for the day, Anthony, age seven, walked to the northeast corner of The Plaza (intersection of Wilann Drive and Lakedell Drive) in Charlotte, North Carolina. At The Plaza, Anthony stopped and waited for directions to cross from the school crossing guard, defendant Robbie Faye Morrison (Morrison). After Morrison directed Anthony to walk across The Plaza, he was struck by an automobile operated by Hutto. At the time of the accident, Anthony was within the marked pedestrian crosswalk area. Anthony sustained severe head and bodily injuries and subsequently died on 11 June 1995 as a result of physical complications caused by the accident.
On 23 December 1993 plaintiff filed a complaint against defendants Kimberly Ann Hutto and Donald Stephen Hutto for negligently causing personal injuries to her son, Anthony. In the course of filing four amended complaints, plaintiff asserted a new claim for wrongful death and named additional defendants: Morrison, individually and in her official capacity, and the City of Charlotte (City). In their answer *603 defendants City and Morrison, in her official capacity, denied liability and asserted the defenses of governmental immunity, lack of subject matter jurisdiction, and failure to state a claim upon which relief can be granted. Morrison, in her individual capacity, moved to dismiss plaintiffs complaint for failure to state a claim upon which relief can be granted.
On 8 April 1997 the trial court denied defendants’ Rule 12(b)(6) motion to dismiss the claims against the City and Morrison, in her official capacity, on the ground of the public duty doctrine. The trial court also denied the Rule 12(b)(6) motion to dismiss the claim asserted against Morrison in her individual capacity. The City and Morrison appealed to the Court of Appeals.
The Court of Appeals affirmed the trial court’s denial of defendants’ motion to dismiss based on the public duty doctrine, but reversed the trial court’s denial of the motion to dismiss plaintiff’s claims against Morrison in her individual capacity.
Isenhour v. Hutto,
In analyzing the first issue, the Court of Appeals noted that under the public duty doctrine, there is no tort duty to protect individuals from harm by third parties when a state or municipal governmental entity is acting for the benefit of the general public.
Id.
at 597,
Here, the relevant relationship was one between a crossing guard and an elementary school student. Unlike police and governmental agencies, who serve the public at large, a crossing guard’s primary function is to ensure the safety of a specific individual — each child who comes to the crossing guard seeking to cross the street. Thus, the theoretical argument for the public duty doctrine has no applicability to the facts of the present case.
. . . Here, the imposition of liability on crossing guards implicates no such threat of overwhelming liability, given the limited range of services provided by them and the relatively smaller segment of the population served.
*604
Isenhour,
In reversing the trial court’s order denying Morrison’s motion to dismiss in her individual capacity, the Court of Appeals concluded a crossing guard is a public official rather than a public employee.
Id.
at 603,
The Court of Appeals found Morrison’s job duties analogous to the duties of a police officer.
Id.
at 603,
On 5 November 1998 we allowed defendants’ petition for discretionary review to determine whether the Court of Appeals properly applied the public duty doctrine to the instant facts and plaintiff’s petition for discretionary review to determine whether the Court of Appeals properly concluded Morrison was not liable for negligence in her individual capacity.
When reviewing the denial of a motion to dismiss pursuant to Rule 12(b)(6), the factual allegations in plaintiff’s complaint are treated as true.
Cage v. Colonial Bldg. Co., Inc. of Raleigh,
We first address the qúestion of whether the public duty doctrine shields the City and Morrison, in her official capacity, from liability for the alleged negligent acts of Morrison in her capacity as a school crossing guard.
We recognized and applied the common law public duty doctrine in
Braswell v. Braswell,
This Court in Braswell stated:
The general common law rule, known as the public duty doctrine, is that a municipality and its agents act for the benefit of the public, and therefore, there is no liability for the failure to furnish police protection to specific individuals. This rule recognizes the limited resources of law enforcement and refuses to judicially impose an overwhelming burden of liability for failure to prevent every criminal act.
Id.
at 370-71,
In addition to recognizing the general common law rule, this Court recognized two well-established exceptions to the public duty doctrine:
*606 (1) where there is a special relationship between the injured party and the police, for example, a state’s witness or informant who has aided law enforcement officers; and (2) “when a municipality, through its police officers, creates a special duty by promising protection to an individual, the protection is not forthcoming, and the individual’s reliance on the promise of protection is causally related to the injury suffered.”
Id.
at 371,
This Court found neither exception applicable to the facts present in
Braswell. Id.
at 372,
We next addressed the public duty doctrine in
Stone v. N. C. Dep’t of Labor,
In
Stone
we concluded, “[t]he general common law rule provides that governmental entities, when exercising their statutory powers, act for the benefit of the general public and therefore have no duty to protect specific individuals.”
Id.
at 482,
In
Hunt v. N.C. Dep’t of Labor,
As recognized in
Braswell, Stone,
and
Hunt,
the purpose of the public duty doctrine is to prevent “ ‘an overwhelming burden of liability’ on governmental agencies with ‘limited resources.’ ”
Stone,
In any event, there is a meaningful distinction between application of the public duty doctrine to the actions of local law enforcement, as in Braswell, or of a state agency, as in Stone and Hunt, and the application of the doctrine to the actions of a school crossing *608 guard, at issue in the instant case. Unlike the provision of police protection to the general public or the statutory duty of a state agency to inspect various facilities for the benefit of the public, a school crossing guard is employed to provide a protective service to an identifiable group of children. Moreover, the relationship between the crossing guard and the children is direct and personal, and the dangers are immediate and foreseeable.
As the New York Supreme Court, Appellate Division, stated in a somewhat similar case,
[t]he nature of the duty assumed [by the city] is ... different from the protection afforded the general public against such hazards as criminal wrongdoing or violations of fire or building codes. This protective duty is carefully limited as to time (hours when the children will be traveling to and from school), place (designated school crossings), beneficiaries (school children) and purpose (safeguard the children at the school crossing and, if necessary, escort them safely across the street).
Florence v. Goldberg,
The City, by providing school crossing guards, has undertaken an affirmative, but limited, duty to protect certain children, at certain times, in certain places. The rationale underlying the public duty doctrine is simply inapplicable to the allegations set forth in plaintiff’s complaint. Because we conclude that the public duty doctrine does not operate to shield the City and Morrison, in her official capacity, from liability, we affirm the decision of the Court of Appeals on this issue.
We next determine whether plaintiff has sufficiently pled a claim for relief against Morrison in her individual capacity.
First, we determine whether the complaint seeks recovery from Morrison in her official capacity or individual capacity, or both. “A suit against a defendant in his individual capacity means that the plaintiff seeks recovery from the defendant directly; a suit against a defendant in his official capacity means that the plaintiff seeks recovery from the entity of which the public servant defendant is an agent.”
Meyer v. Walls, 347
N.C. 97, 110,
“The crucial question for determining whether a defendant is sued in an individual or official capacity is the nature of the relief *609 sought, not the nature of the act or omission alleged. If the plaintiff seeks an injunction requiring the defendant to take an action involving the exercise of a governmental power, the defendant is named in an official capacity. If money damages are sought, the court must ascertain whether the complaint indicates that the damages are sought from the government or from the pocket of the individual defendant. If the former, it is an official-capacity claim; if the latter, it is an individual-capacity claim; and if both, then the claims proceed in both capacities.”
Id. (quoting Anita R. Brown-Graham & Jeffrey S. Koeze, Immunity from Personal Liability under State Law for Public Officials and Employees: An Update, Loc. Gov’t L. Bull. 67 (Inst. of Gov’t, Univ. of N.C. at Chapel Hill), Apr. 1995, at 7).
Because public employees are individually liable for negligence in the performance of their duties, “[w]hether the allegations [in a complaint] relate to actions outside the scope of defendant’s official duties is not relevant in determining whether the defendant is being sued in his or her official or individual capacity.”
Meyer,
In the present case, defendants contend the claim against Morrison arises solely in her official capacity because “[a]ll of the negligent acts and omissions which Robbie Faye Morrison is alleged to have committed concern the manner in which she performed her duties as a crossing guard.” As we stated in Meyer, however, whether plaintiff’s allegations relate to acts performed outside an employee’s official duties is not relevant to the determination of whether a defendant is being sued in an official or individual capacity. See id. In addition, as in Meyer, the complaint here, as reflected within the caption, body, and claim for relief, indicates a suit against Morrison individually and in her official capacity. Accordingly, plaintiff sufficiently pled a claim for relief against Morrison in her individual capacity.
Once we determine the aggrieved party has sufficiently pled a claim against defendant in his or her individual capacity, we must determine whether that defendant is a public official or a public employee. “It is settled in this jurisdiction that a public official, engaged in the performance of governmental duties involving the exercise of judgment and discretion, may not be held personally liable for mere negligence in respect thereto.”
Id.
at 112, 489 S.E.2d
*610
at 888;
see Harwood v. Johnson,
Our courts have recognized several basic distinctions between a public official and a public employee, including: (1) a public office is a position created by the constitution or statutes; (2) a public official exercises a portion of the sovereign power; and (3) a public official exercises discretion, while public employees perform ministerial duties.
See Meyer,
This Court has previously recognized that police officers are considered public officials rather than public employees.
See Hord,
We note that cities and towns are expressly authorized to employ police officers pursuant to article 13 of chapter 160A of the General Statutes, titled “Law Enforcement.”
See
N.C.G.S. § 160A-281 (1994).
*611
Under the provisions of article 13, police officers are required to take an oath of office, N.C.G.S. § 160A-284 (1998), and are granted all powers invested in law enforcement officers by statute and the common law, N.C.G.S. § 160A-285 (1994). Because “a [police officer] is charged with the duty to enforce the ordinances of the city or town in which he is appointed to serve, as well as the criminal laws of the state,” he is a public officer in that municipality.
Hord,
Unlike the specific grant of statutory authority given municipalities to employ police officers, defendants have not directed our attention to, and our research has not disclosed, any statute specifically authorizing municipalities to employ school crossing guards per se. Perhaps even more important, school crossing guards do not exercise the level of discretion statutorily vested in police officers, nor do they exercise a legally significant portion of sovereign power in the performance of their duties.
Plaintiffs fourth amended complaint alleges as follows:
5. At all times herein in question,... Morrison was employed by the Defendant City, working as a school crossing guard... .
12. On the date of the incident alleged herein, . . . Morrison was assigned by agents and employees of Defendant City to work at the intersection as a school crossing guard, assisting children crossing The Plaza as they walked to and from Briarwood Elementary School....
13. On or about October 8, 1991, the Plaintiffs intestate, Anthony Darrell Isenhour, Jr., was a student at Briarwood Elementary School, which was located near the intersection referred to above. At approximately 2:30 p.m., after school had recessed for the day, Plaintiffs intestate joined a group of children at the northeast comer of the intersection where they stopped and waited for directions from . . . Morrison to cross The Plaza.
14. After the Plaintiffs intestate and other children stopped at the northeasterly corner of the intersection, . . . Morrison negligently directed the Plaintiffs intestate and the other children to walk across The Plaza ....
(Emphasis added.)
*612
After careful review of the public official/public employee legal dichotomy, as applied to the allegations within plaintiffs complaint, we conclude plaintiff has sufficiently alleged that the duties of a crossing guard are ministerial in nature — they involve the “ ‘execution of a specific duty arising from fixed and designated facts.’ ”
Meyer,
Accordingly, we affirm the Court of Appeals’ decision on the public duty doctrine and reverse its decision on plaintiff’s claims against Morrison in her individual capacity.
AFFIRMED IN PART AND REVERSED IN PART.
