In re the Claim of Martin
Appeal from a decision of the Unemployment Insurance Appeal Board, filed May 29, 2001, which ruled that claimant was disqualified from receiving unemployment insurance benefits because his employment was terminated due to misconduct.
Claimant was employed as a certified nursing assistant until his employment was terminated due to his failure to adhere to the employer’s policy regarding the operation of a device known as a Sarah Lift, used to transfer patients between two seated postures (e.g., between a wheelchair and a commode). Claimant admitted in his hearing testimony that he had been instructed that the lift was to be operated in the presence of two staff members. Nonetheless, on his last day of employment, claimant’s supervisor observed him operating the device to move a patient from the toilet to his wheelchair without the presence of a coworker. The Unemployment Insurance Appeal Board subsequently ruled that claimant was disqualified from receiving unemployment insurance benefits because he lost his employment due to misconduct.
It is well settled that a claimant’s failure to comply with the employer’s policies and procedures may constitute disqualifying misconduct, especially in cases where the claimant is employed as a medical professional whose failure to adhere to prescribed safety procedures could jeopardize the safety of a patient (see Matter of Heintzleman [Commissioner of Labor],
It is uncontested that claimant operated the patient lift without the assistance of a coworker in violation of the employer’s safety policies and procedures. Claimant’s assertion that he was never informed that two-person operation of the lift was a requirement rather than simply an advisable practice raised an issue of credibility for resolution by the Board (see Matter of Marten [Eden Park Nursing Home — Commissioner of Labor],