In Re Plourde
MEMORANDUM OPINION
I. INTRODUCTION
On March 15, 2006, Michael Askenaizer, the chapter 7 trustee (the “Trustee”), filed
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an objection to various claims of creditors in this case (the “Claims Objection”). Among the various objections, the Trustee objected to the allowance of proof of claim number 4 (“POC 4”), filed by American Express Bank, FSB (“AmEx”), and proof of claim number 18 (“POC 18”), filed by eCast Settlement Corporation, assignee of HSBC Bank Nevada, NA (“eCast”) (collectively, the “Claims”).
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The Trustee contends that POC 4 and POC 18 fail to include the information required by the official proof of claim form, Official Form B 10
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(the “Official Form” or “Form BIO”), and
This Court has jurisdiction of the subject matter and the parties pursuant to
II. BACKGROUND
A. Factual Background
A voluntary petition for relief was filed by Robert and Debra Plourde (the “Debtors”) under chapter 7 of the Bankruptcy Code 4 on October 14, 2005 (the “Petition Date”). On the Petition Date the Debtors also filed all required schedules. Their schedule F listed two unsecured, nonpriority debts to AmEx; however, neither of these correspond to the debt alleged in POC 4. Schedule F listed no debts to eCast although it did list an unsecured, nonpriority debt with the same account number as listed in POC 18 in the amount of $6,309.75 under the name “The GM Card.” 5
AmEx filed three timely, general unsecured claims on revolving credit accounts. Two of these claims referenced account numbers matching the two AmEx debts scheduled by the Debtors and the third claim, POC 4, referenced a revolving credit account debt not scheduled by the Debtors in the name of “Debra Plourde, Elect. Contr/Assoc.” for $42,452.61. POC 4 was comprised of two parts, the Official Form and a single-page copy of an account statement dated October 14, 2005, which matched the amount of the claim stated on *215 the Official Form and further indicated that the account was cancelled and suspended. POC 4 did not indicate whether the claim included interest or other charges and no itemization of such interest or charges was attached.
Creditor eCast filed one timely, general unsecured claim, POC 18, for $6,813.06. In addition to the Official Form, its proof of claim included a single-page, computer-generated summary of the account, which provided minimal account information and identified eCast as the “assignee of HSBC Bank Nevada NA/HSBC Card Services and its Assigns.” POC 18 did not indicate whether the claim included interest or other charges and no itemization of such interest or charges was attached.
B. Procedural Background
After the deadline to file claims had passed, the Trustee filed the Claims Objection in which he objected to numerous claims for a variety of reasons. The Court held an initial hearing on the Claims Objection at which all objections were resolved except for the objections to POC 4 and POC 18.
The Trustee objected to POC 4 on the grounds that: (1) the claim is not listed on the Debtors’ schedules; (2) the documentation attached to POC 4 is insufficient to establish any liability of the Debtors for the obligation, but rather the documentation reflects that the obligation is owed by a business identified as “Elect. Contr/As-soe.”; (3) no documentation is included with POC 4 to establish that Mrs. Plourde is personally liable for the obligation; and (4) the claim likely includes interest and other charges not reflected in any itemized statement with the Claim. After the Claims Objection was filed, AmEx provided the Trustee with credit card agreements executed by Mrs. Plourde as well as eight account statements for the period November 2004 through July 2005. Accordingly, the Trustee’s objection has been limited to AmEx’s failure to include with its proof of claim an itemization of interest and other charges or to otherwise provide such information to the Trustee.
The Trustee objected to POC 18 on the ground that, although the Claim appeared to match the account number of a claim listed by the Debtors in their bankruptcy schedules under “The GM Card,” the amount stated in POC 18 was greater than the amount scheduled by the Debtors and appeared to include interest and other charges for which no itemized statement was included with the Claim. eCast filed POC 28 as an amendment to POC 18 and attached to the amended proof of claim six pre-petition account statements. However, it did not include, or provide to the Trustee, any credit card agreements or itemization of interest or other charges.
The Trustee asserts that because neither POC 4 nor POC 18 provided sufficient evidence under Bankruptcy
III. DISCUSSION
A resolution of the Claims Objection requires the Court to first determine what is required under applicable laws and procedures regarding the filing and allowance of unsecured claims in general and credit card claims in particular. The Court shall *216 then apply those substantive and procedural requirements to the Claims at issue in the Claims Objection.
A. Filing and Allowance of Claims
The filing and allowance of creditor claims in bankruptcy proceedings are governed by §§ 501 and 502 of the Bankruptcy Code.
Travelers Cas. & Sur. Co. of America v. Pacific Gas & Elec. Co.,
The grounds listed in
Unless a claim is filed in accordance with § 501, any question regarding the allowance of a claim under
Generally, a creditor seeking to establish a claim under state law has the burden of proof.
See H & B Constr. Co. v. James R. Irwin & Sons, Inc.,
B. Bankruptcy
C. Compliance with
The Creditors contend that
Neither
An objection does not overcome this presumption unless it has substantial merit. Juniper Dev. Group v. Kahn (In re Hemingway Transport, Inc.),993 F.2d 915 , 925 (1st Cir.1993). “It is often said that the objector must produce evidence equal in force to the prima facie case.” In re Allegheny Int’l, Inc.,954 F.2d 167 , 173 (3d Cir.1992). If the objection contains such evidence, the claimant “is required to come forward with evidence to support its claims ... and bears the burden of proving its claims by a preponderance of the evidence.” In re Organogenesis, Inc.,316 B.R. 574 , 583 (Bankr.D.Mass.2004). Generally, a preponderance of the evidence is that evidence which is of greater weight or more convincing. Hale v. Dep’t of Transp., Fed. Aviation Admin.,772 F.2d 882 [, 885] (Fed.Cir.1985).
Tracey v. United States (In re Tracey),
However,
D. Establishing the Validity of a Credit Card Claim
A creditor that fails to obtain the evidentiary benefit available under
1. Proof of the Existence of a Credit Card Claim
For any claim based on a writing,
Of course, the credit card agreement itself “only establishes a line of credit that defines the terms of the parties[’] future transactions....”
Cluff,
An account summary attached to a proof of claim containing sufficient information to establish the identity of the debtor and the amount of the claim may be sufficient evidence, in the absence of any substantive objection to a claim, if it is a business record maintained by the creditor.
Dove-Nation,
At a minimum, in order to establish the prima facie validity of a credit card claim, a proof of claim should include “(i) a sufficient number of monthly account statements to show how the total amount asserted has been calculated, and (ii) a copy of the agreement authorizing charges and fees included in the claim.”
Henry,
A proof of claim supported by a summary, or a copy of a computer printout, which simply contains a balance due, account number, debtor’s name and the like is not sufficient to establish the prima facie validity of a claim and to receive the benefit of
In addition to establishing the validity of a claim, a creditor must also prove the amount of its claim against the debtor.
See
The precise nature and extent of the evidence required to establish the validity of any particular credit card claim will depend on the facts of each case. For the limited purpose of establishing prima facie evidence of validity, a monthly account statement, as a business record of the creditor, may be sufficient in the absence of an objection, if such statement includes all the pertinent information found in other documents, including the name of both the debtor and the creditor as well as the debtor’s account number, 9 balance (as of the date the statement was issued) and the annual percentage rate charged on the account. If the statement does not contain such information, it may be supplemented by other documents, statements or summaries. If the account statement is in the name of the debtor, or the joint debtors, and no other entity, and the account number matches a debtor’s schedules, it would suffice to establish the validity of the claim, subject to the ownership requirement discussed below.
2. Proof of Ownership of a Credit Card Claim
The second element in establishing the prima facie validity of a claim is presentation of evidence that the person filing the claim is the owner of the claim.
See Melillo,
For the owner of a credit card claim, evidence of ownership may take a variety of forms. In the simplest of cases the creditor with whom the debtor initially entered into the credit card relationship would be the party filing the claim. In such a situation, proof of validity in the form of either the credit card agreement or the most recent pre-petition account statement matching a debt scheduled by the debtor may serve as prima facie proof of ownership. Where the party filing the claim is not the party with whom the debt- or entered into the initial credit relationship, the filing party should provide a copy of business records establishing their right to payment of the claim.
This requirement is most often relevant when a claim has been transferred or assigned and the assignee has attached no proof of actual ownership of the claim nor is the assignee’s ownership of the claim substantiated by a debtor’s schedules. See In re Parrish,326 B.R. 708 (Bankr.N.D.Ohio 2005) (describing the problems involved with a transferred claim when the new owner of the claim has no documentary proof of the actual transfer or any original and reliable documents verifying the balance due on the claim); Hughes,313 B.R. at 212 (noting that an assignee must prove its contractual basis for a right to payment when its right to payment is questioned).
Burkett,
Where the identity of the creditor filing the proof of claim and the identification of the claim by account number match the debtor’s bankruptcy schedules, the schedules may be admissible to establish the validity and ownership of a claim against a debtor as an admission under
When the objecting party is the trustee, the bankruptcy schedules are not admissible as an admission against the trustee, but may be admissible under the residual exception in FRE 807 (formerly FRE 803(24)). Barry Russell, Bankruptcy Evidence Manual § 807.1, at 1480 (2007-2008). FRE 807 provides a trial court with the flexibility to eliminate unjustifiable expense and delay in judicial proceedings. Id.; FRE 102. A statement not specifically covered by one of the hearsay exceptions in FRE 803 or 804 may be admitted as an exception to the hearsay rule:
A statement not specifically covered by Rule 803 or 804 but having equivalent circumstantial guarantees of trustworthiness, is not excluded by the hearsay rule, if the court determines that (A) the statement is offered as evidence of a material fact; (B) the statement is more probative on the point for which it is *222 offered than any other evidence which the proponent can procure through reasonable efforts; and (C) the general purposes of these rules and the interests of justice will best be served by admission of the statement into evidence.
FRE 807;
Johnson v. Neilson (In re Slatkin),
E. AmEx — POC 4
AmEx’s POC 4 did not comply with the requirements of
In the Claims Objection, the Trustee initially questioned the validity, amount and ownership of the claim described in POC 4 filed by AmEx. The objection was well founded because AmEx had filed two other claims which matched entries in the Debtors’ schedules while the claim described in POC 4 was not included in the Debtors’ schedules. In addition, the account statement filed with POC 4 reflected the name of a corporation in addition to the name of one of the Debtors. After the Claims Objection was filed, AmEx provided the Trustee with copies of the credit card agreement and a monthly statement dated October 14, 2005, the date the Debtors filed their bankruptcy petition. The one monthly statement provided to the Trustee by AmEx did not reflect any charges, interest or fees, but merely stated a balance due which matched the amount in POC 4. After reviewing these additional documents, the Trustee withdrew his objections to the validity and ownership of the claim in POC 4. However, the Trustee continues to object to the amount of the claim.
AmEx refused to provide the Trustee any further support for the amount of its claim, including any summary or itemization of the interest or other charges which are a part of its claim. AmEx’s refusal was based upon several legal arguments. AmEx contends that at the beginning of each monthly billing cycle it computes the “account balance” in accordance with the credit card agreement and applicable federal laws and regulations, primarily the Truth-In-Lending Act,
The Trustee contends that the distribution priorities established by Congress in § 726 of the Bankruptcy Code provide for the subordination to payment of general unsecured claims any allowed claim for fines, penalties or forfeitures arising before the commencement of the bankruptcy case to the extent that such fine, penalty or forfeiture is not compensation for actual pecuniary loss. He argues that under the Bankruptcy Act, Congress provided for the complete disallowance of such claims based upon a Congressional policy to protect claims for actual pecuniary loss from arbitrary penalties and forfeitures. See
City of Philadelphia v. Gi Nam (In re Gi
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Nam),
AmEx’s position would, in effect, prohibit bankruptcy court review of any charge, penalty or interest which predates the end of the monthly billing period immediately preceding the petition date. Not surprisingly, AmEx has not cited any authority for this remarkable proposition. A creditor’s denomination of a charge as interest, late charge, default interest or the like is not controlling for purposes of claims allowance and claim distribution in bankruptcy. Bankruptcy courts are courts of equity.
Vanston,
AmEx also argues that all interest and charges are a matter of contract between the Debtors and AmEx and cannot constitute a penalty or compensation for non-pecuniary loss. Of course, unless any contractual charge is
per se
not a penalty, neither the Trustee, nor the Court, can make that determination in the absence of evidence of what has been charged under the credit card agreement which documents the validity of the claim in POC 4. Under the terms of the credit card agreement signed by the Debtors, as well as applicable laws and regulations governing such agreements, AmEx was entitled to charge interest, denominated as a “finance charge,” at a rate, variable or fixed, depending on the circumstances and condition of the account, from time to time, under formulas which AmEx had the sole discretion to determine from time to time. In short, unlike a simple promissory note where the Trustee could determine the economic terms supporting the proof of claim from a simple examination of the note itself, no Trustee, debtor, third party
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or court can determine the nature, rate or amount of the interest and charges levied by AmEx from the evidence submitted. Therefore, neither the Trustee nor the Court can determine whether such charges constitute penalties under
Under the Bankruptcy Code, allowed unsecured claims that are timely filed, and a limited class of allowed unsecured claims that are not timely filed, are granted second priority in distributions under chapter 7.
fourth, in payment of any allowed claim, whether secured or unsecured, for any fine, penalty, or forfeiture, or for multiple, exemplary, or punitive damages, arising before the earlier of the order for relief or the appointment of a trustee, to the extent that such fine, penalty, forfeiture, or damages are not compensation for actual pecuniary loss suffered by the holder of such claim.
AmEx cites
Smiley v. Citibank (South Dakota), N.A.,
In
Schafstall,
the district court affirmed a bankruptcy court decision that held that late fees and the interest thereon cannot be considered penalties within the terms of
First, just because charges may be made pursuant to a contract, and might be enforceable under applicable non-bankruptcy law, does not insulate them from the application of the distribution provisions of the Bankruptcy Code. In order for a filed claim to be allowed in a chapter 7 proceeding, after an objection, it must be enforceable under applicable law.
Second, the hypothetical contract scenario described in Schafstall (i.e., the bilateral negotiation of terms between the parties to the contract) bears no legal or factual relationship to the nature of credit card agreements or the conduct of the parties to such agreements. Consumers do not negotiate the terms of credit card agreements. At best, a consumer may “shop around” to find a credit card issuer that has the most advantageous terms for that consumer. At the commencement of the relationship, the credit card issuer and the consumer do make a bilateral voluntary decision to enter into a credit card agreement under the terms then offered. However, the consumer does not, and cannot, negotiate. The agreement is offered on a “take it or leave it” basis. Credit card issuers do not negotiate individual arrangements with customers.
Subsequent to the initiation of the relationship, the terms are neither negotiable nor fixed. The credit card agreement in this case is typical. The Debtor’s credit card agreement with AmEx establishes the terms of the relationship between the parties. However, it grants to AmEx broad discretion to unilaterally change the terms of the relationship, including: (1) the right, in its sole discretion, at any time, to increase and/or decrease the credit line and cash advance limit; (2) the right to decline any attempted charge even if the charge would not cause the debtor to exceed its credit line or cash advance limit; (3) the right to unilaterally change the mathematical formulas specified in the credit card agreement for calculation of the finance charge if the formula produces mathematically similar results; (4) the right to exclude, in its discretion, certain debit transactions or fees from the calculation of the daily balance to which the finance charge is applied; (5) the right to suspend or cancel the account, or any feature offered with the account, including reducing the credit line to an amount below the outstanding balance in its sole discretion, at any time, whether or not the account is in default and without prior notice to the debtor; and (6) the right to add, modify or delete any benefit, service or feature that may accompany the account at any time without notice.
For the purposes of this opinion, the Court assumes that all of these contract provisions, and any actions taken thereunder by AmEx, comply with applicable law. The credit card agreement in this case bears little or no resemblance to the classic contract negotiated between two parties to establish the terms of their relationship. Current credit card agreements provide the issuer with the right to unilaterally alter virtually all of the material terms of the contract, and to even terminate the contract, in whole or in part, with no notice to the consumer.
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Such agree
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ments are pervasive in this country and are enforceable under applicable law. However, the unilateral rights, which credit card issuers reserve to themselves under the terms of agreements drafted by them, provide the opportunity for them to impose charges, fees and interest thereon which, although enforceable under nonbankruptcy law, could be penalties subject to subordination under
After all, regardless of the provisions of the credit card agreement, the card issuer may have exercised its right under the agreement to impose additional or different terms. Under the terms of the typical credit card agreement, including the AmEx agreement in this case, the terms that exist between the issuer and the consumer at any particular time may only be determined if a listing or historical summary of charges and interest is provided. The agreement itself is at best only evidence of the existence of a contractual relationship, but is little or no evidence of the terms of the contract from time to time. The need to provide details on the terms and conditions of the contract, and the actual charges and interest imposed, from time to time may be onerous from the credit card issuers’s point of view. However, such difficulties flow from the business model that the credit card industry has voluntarily adopted. So long as credit card issuers wish to maintain sole discretion to vary the terms of their agreement with a consumer at any time, and from time to time, they must accept the legal consequences of that business model. One of those consequences is that they may need to provide details of the charges and interest imposed by them in response to a proper objection to a proof of claim in a bankruptcy proceeding.
In the absence of any evidence of the contractual charges that constitute AmEx’s claim under POC 4, this Court can make no finding that any of those charges are either allowable under
F. eCast — POC 18
POC 18 was filed by eCast Settlement Corporation, assignee of HSBC Bank Nevada NA/HSBC Card Services III. Neither eCast, nor its purported assignor, were listed in the Debtors’ schedules. However, the last four digits of the account number in POC 18 agrees with a debt scheduled by the Debtors under the name “The GM Card.” No other proof of claim was filed for this debt scheduled by the Debtors. The Trustee apparently is satisfied that eCast is the owner of the claim.
eCast attached a single sheet of paper to its claim. The attachment contains an apparent summary of information pertaining to the claim. The summary indicates that the account was opened on October 11, 2000 and that the last payment date was December 5, 2004 or ten months prior to the commencement of this case on October 14, 2005. The summary shows balances owed as of June 9, July 10, August 9, September 9, October 9 and November 9, 2005. After October 9, 2005, the balance due, $6,813.06, did not change and is the *227 amount listed in POC 18. The attachment did not contain any itemization or summary of charges or interest which make up the claim. The Debtors scheduled the claim in the amount of $6,809.75. eCast refused to provide the Trustee with any further itemization or summary of the charges or interest which constitute its claim.
The eCast claim differs from the AmEx claim by the fact that the Debtors acknowledged the debt in an amount equal to approximately 92.6% of the amount listed by eCast in POC 18 whereas the AmEx claim was not listed by the Debtors at all. Accordingly, the statements by the Debtors in their schedules are admissible evidence of the amount of the claim under FRE 807. The Trustee has not offered any evidence to question the accuracy of the Debtors’ schedules with respect to this claim or to specifically question the nature or amount of eCast’s claim beyond the allegation that it exceeds the amount scheduled by the Debtors. For the reasons discussed above, the Debtors’ schedules, combined with the limited business record information submitted by eCast, provide limited but sufficient evidence to establish the nature and amount of its claim absent a substantive objection by the Trustee.
See Dove-Nation,
G. Attorney’s Fee Award Pursuant to NH RSA 361-C.-2
The Trustee has requested an award of attorney’s fees under NH RSA 361-C:2. The Court must deny the Trustee’s request. Although the Trustee was partially successful in his objection to POC 18, nothing in the record satisfies the condition in the first clause of NH RSA 361-C:2, namely, that the underlying contract provides for eCast to recover attorney’s fees in any action against the Debtors. The credit card agreement with AmEx does provide for AmEx to recover attorney’s fees. However, the agreement is governed by Utah law not New Hampshire law and the Trustee has failed to prove what Utah law would allow or that New Hampshire law would apply despite the terms of the credit card agreement. Accordingly, the Trustee’s request for attorney’s fees shall be denied.
IV. CONCLUSION
For the reasons set forth above, the Claims Objection is sustained with regard to POC 4 filed by AmEx and is sustained in part and overruled in part with regard to POC 18 filed by eCast. POC 4 shall be disallowed. POC 18 shall be allowed as a general unsecured claim but only in the amount of $6,309.75. This opinion constitutes the Court’s findings of fact and conclusions of law in accordance with
Notes
. In this opinion, AmEx and eCast are collectively referred to as the "Creditors.''
. As used in this opinion, Official Form BIO refers to the official form in existence at the time the Creditors filed their proofs of claims. The official bankruptcy forms are occasionally revised with new instructions, language and numbering. The date of last revision on each form is indicated by month and year at the top of each page next to the title of each form. See Bankruptcy Forms Manual, http://www. uscourts.gov/bkforms/bankruptcy forms.htnil# official. The Creditors here used the previous Official Form B 10, last revised in September 1997.
. Unless otherwise indicated, in this opinion the terms "Bankruptcy Rule” or "Rule” shall mean the Federal Rules of Bankruptcy Procedure.
. Unless otherwise indicated, in this opinion the terms "Bankruptcy Code,” "section” or § " refer to Title 11 of the United States Code,
. In the Claims Objection, the Trustee acknowledged that the eCast Claim is identified in Schedule F as "The GM Card debt.”
. An exception applies when a creditor has failed to timely file a proof of claim. In such circumstances, an entity that is liable to the creditor with the debtor, an entity that has provided security to the creditor, the debtor or the trustee may file a proof of claim.
. Item 9 in Form BIO states: "Attach copies of supporting documents, such as promissory notes, purchase orders, invoices, itemized statements of running accounts, contracts, court judgments, mortgages, security agreements, and evidence of perfection of lien.”
. The Rule also provides guidance for cases in which the original writing is lost or destroyed.
. In the interest of privacy, the account number on the account statement should be redacted so that only the last four digits are displayed. See Official Form.
. In this opinion, the term "FRE” shall mean Federal Rule of Evidence.
. See, e.g., Ronald J. Mann, “Contracting” for Credit, 104 Mich. L.Rev. 899, 905, 908 (2006) (noting that standardized contracts, like credit card agreements, are usually not negotiated *226 and that credit card agreements typically "reserve! ] to the issuer the right to amend ... at any time,” with such amendments being "re-markabl[y] frequen[t]”).