In this putative class action under the Illinois Biometric Information Privacy Act, 740 Ill. Comp. Stat. 14/1 et seq. (“BIPA”), the named plaintiffs allege that defendant Facebook, Inc. (“Facebook”) unlawfully collected and stored biometric data derived from their faces. Although the case is brought by Illinois residents under Illinois law, it is before this Court because the parties agreed to transfer it here from the United States District Court for the Northern District of Illinois.
In the motions before the Court, Face-book argues that plaintiffs have failed to state a claim under BIPA and that a California choice-of-law provision in its user agreement precludes suing on an Illinois statute. Plaintiffs say the BIPA allegations do state a claim and that they never agreed to a choice of California law. Even if they had, plaintiffs contend Illinois law applies under traditional choice-of-law rules. After briefing and an evidentiary hearing on disputed fact issues underlying choice of law, the Court finds that Illinois law applies and that plaintiffs have stated a claim under BIPA.
BACKGROUND
As alleged in the complaint, Facebook “operates the largest social network in the world, with over one billion active users.” Dkt. No. 40 ¶ 1. The three named plaintiffs, Nimesh Patel, Adam Pezen and Carlo Licata, are Facebook users who “use its platform to, among other things, upload and share photographs with friends and relatives.” Id. ¶¶ 2, 7-9.
This case arises out of Facebook’s “Tag Suggestions” program, which was launched in 2010. Id. ¶ 3. A “tag” on Face-book is when a user identifies by name other Facebook users and non-users who appear in the photographs that have been uploaded to Facebook. Id. ¶ 2. “Tag Suggestions” is intended to encourage more tagging on Facebook. Id. ¶ 3. The program functions by scanning uploaded photographs “and then identifying faces appearing in those photographs.” Id. If the program “recognizes and identifies one of the faces appearing in [a] photograph, Face-book will suggest that individual’s name or automatically tag them.” Id. In effect, the program puts names on the faces in photos and prompts users to tag those individuals.
To make the tagging suggestions, Face-book utilizes “state-of-the-art facial recognition technology” to extract biometric identifiers from the profusion of photographs users upload. Id. ¶¶ 4,22. Facebook
■Plaintiffs allege that Facebook amassed users’ biometric data secretly and without consent.' Specifically, they allege that the Tag Suggestions program violated BIPA because Facebook did not: “[1] properly inform plaintiffs or the class in writing that their biometric identifiers (face geometry) were being generated, collected or stored; [2] properly inform plaintiffs or the class in writing of the specific purpose-and length of time for which their biometric identifiers were being collected, stored, and used; [3] provide a publicly available retention schedule and guidelines for permanently destroying the biometric identifiers of plaintiffs and the class (who do not opt-out of ‘Tag Suggestions’); and [4] receive a written release from plaintiffs or the class to collect, capture, or otherwise obtain their biometric identifiers.” Id. ¶ 5. Plaintiffs seek declaratory and injunctive relief, and statutory damages. Id. ¶ 6.
This case was previously pending as three separate cases (one for each of the three named plaintiffs) in the federal district court for the Northern District of Illinois. Dkt. No. 1; The parties stipulated to transfer them to this Court. Dkt. No. 29. Once here, the Court consolidated the three cases into a single action. Dkt. No. 44. Plaintiffs’ consolidated class action complaint, Dkt. No. 40, is the operative complaint.
Facebook filed a motion to dismiss the consolidated complaint under Rule 12(b)(6). Dkt. No. 69. The motion made two arguments: (1) “plaintiffs cannot pursue a claim under the Illinois BIPA because they agreed that California law governs their disputes with Facebook”; and (2) “the Illinois BIPA does not apply to Tag Suggestions.” Id. at, 6,10.
'. Plaintiffs denied that they agreed to Fa-.cebook’s user, agreement, including the choice-of-law provision, and raised fact disputes, that could not be resolved within the confines of a Rule 12(b)(6) motion. The Court converted this portion of defendant’s motion to dismiss into a summary judgment proceeding under Rule 56, and set an evidentiary hearing on the contract formation dispute for the choice-of-law provision. Dkt. No. 85 at 20:14-23, 24:3-11. Defendant’s second argument for dismissal— that plaintiffs had failed to state a claim under BIPA — was taken under submission pending resolution of the choice-of-law question.
After additional briefing from both sides, Dkt. Nos. 96, 97-3, the Court held an evidentiary and summary judgment hearing. As the proponent of the choice-of-law provision, Facebook called two live witnesses: Joachim De Lombaert, a Face-book engineering manager, and Mark Pike, a Facebook privacy program manager. Dkt. Nos. 96, 109. Plaintiffs cross-examined these witnesses and presented portions of,.each of the three plaintiffs’ videotaped depositions, but did not call any live witnesses of their own. After the evidentiary hearing, the Court took arguments from counsel on the summary judgment issues: whether a contract had been formed -on choice of law, and if so, whether it should be enforced to bar plaintiffs from asserting claims under Illinois law. Dkt. No. 109.
This order resolves the motion to dismiss and the motion for summary judgment. All previously unaddressed evi-dentiary objections are overruled and .plaintiffs’ request to defer summary judgment under Rule 56(d) is denied.
I. SUMMARY JUDGMENT
A. CHOICE-OF-LAW FACTFINDING
Before getting to the findings of fact from the evidentiary hearing, the Court addresses the question of whether it should be making any findings at all. Plaintiffs object that, “[t]o the extent the evidentiary hearing on the issue of assent would involve weighing evidence, assessing credibility of live testimony, and resolving disputed issues of fact, that would invade the province of the jury.” Dkt. No. 97-3 at 1-2. This objection is cursory — plaintiffs devote less than one page to it in their brief — and unpersuasive.
It is certainly true, and not disputed by Facebook, that plaintiffs have a right to a jury trial in this case under the Seventh Amendment to the United States Constitution. But the attachment of a jury right to the case as a whole does not mean that each and every issue in the case “is itself necessarily a jury issue.” Markman v. Westview Instruments, Inc.,
When a question arises of whether the judge or a jury should decide a fact dispute, Markman directs the courts to turn to history in the first instance for an answer. The right of trial by jury preserved in the Seventh Amendment “ ‘is the right which existed under the English common law when the Amendment was adopted.’ ” Markman,
The historical inquiry here is unhelpful. Plaintiffs have not proffered any historical evidence in support of their objection, either because there isn’t any or they didn’t take the time to look — the Court cannot tell. They also do not cite to any guidance in the form of controlling case law. Instead, they have pointed only to two out-of-district cases, Dkt. No. 97-3 at 2, one of which offers the observation that the “Circuits appear to be in dispute as to whether the court should resolve factual issues relevant to the choice of law.” Mattel, Inc. v. MCA Entm’t, Inc.,
The law is clearer than that characterization suggests. The Fifth and Seventh Circuits have expressly approved judicial resolution of fact disputes raised in a
Why should resolution of contestable facts for a choice-of-law determination be different? Plaintiffs do not say and there are substantial reasons not to treat it so. While the Ninth Circuit does' not appear to have directly addressed this issue, the Court finds that it would embrace the positions of the Fifth and Seventh Circuits. The Ninth Circuit has clearly accepted that the judge, not a jury, typically resolves the question of which forum’s law ought to be applied in a case. See, e.g., Gen. Signal Corp. v. MCI Telecomm. Corp.,
These factors point strongly to the conclusion that the Ninth Circuit would agree that the judge should resolve fact disputes subsumed in a choice-of-law determination. This conclusion is consistent with Supreme Court precedent. See Markman,
The reasons why that would be a bad practice are self-evident. The litigants and the fair and efficient administration of justice would suffer immensely from slogging through all the pretrial activities of discovery, class certification, and dispositive motions, and then a full trial, without knowing which law governs the case. The consequences of doubled or trebled litigation costs, destabilizing uncertainty about dispute outcomes, and overall case management chaos are too plain to be debated. And the Court can only imagine with apprehension what jury instructions and verdict forms would look like in a case that required the jury to first pick the governing law.
Consequently, the best approach is for the. Court to resolve fact disputes subsumed in deciding choice of law. To be sure, this result might not apply in every case. In a rare situation, it is possible that
This case is unlike Marra and Mattel because the resolution of the fact issues subsumed in choice of law will not usurp the right to a jury determination of the merits of plaintiffs’ claims. In those cases, the merits of the substantive claims were inextricably intertwined with the choice-of-law determination. The proper law to apply could not be determined without also deciding whether the defendants were liable for misappropriation or loss of consortium — questions indisputably subject to jury determination. That overlap of choice-of-law facts and the merits does not exist in this case. The question of whether plaintiffs agreed to Facebook’s user agreement does not require resolution of the BIPA claims and has nothing at all to do with biometrics. Because the merits of plaintiffs’ substantive claims are wholly irrelevant to deciding the choice-of-law issue, the Court can resolve the fact disputes subsumed in the choice-of-law decision in this case while fully preserving plaintiffs’ right to a jury’s resolution of the ultimate dispute.
Plaintiffs’ objection to the evidentiary hearing is misplaced. The Court will resolve the factual dispute of whether or not plaintiffs consented to a California choice-of-law provision as argued by Facebook.
B. FINDINGS OF FACT
The Court finds that the following facts were established at the evidentiary hearing. Dkt. No. 109. The parties agree that the applicable standard of proof is a preponderance of the evidence. See, e.g., Dkt. No. 112 at 113:23-114:5.
1. Initial Registration
Plaintiff Adam Pezen
1. For Pezen to complete the registration process for Facebook on August 22, 2005, he would have had to click a box next to the words, “I have read and understood the Terms of Use, and I agree to them.” Dkt. No. 112 at 20:17-23:21. In that sentence, the words “Terms of Use” were highlighted, and clicking on those words would have taken Pezen to a separate page on which he would have seen the current terms of use as of that date. Id.
2. In addition to clicking that check box, Pezen would have had to provide his name, status, email and his password of choice. He then would have had to complete the
3. It was not possible to sign up for Facebook using a mobile phone in 2005. Signing up via computer was the only option, Id. at 9:12-14. This did not change until early 2008, Id. at 9:18-19.
Plaintiff Nimesh Patel
4. At his deposition, Patel testified that his “best recollection” was that he registered for Facebook “on a computer,” rather than on his smartphone. Dkt. No. 112 at 48:6-8.
5. A new user joining Facebook via computer on February 11, 2008, as Patel did, would have seen one of two screens. One version asked for more information than the other. The shorter version sought the new user’s full name, birthday, email address and a new password. The other version additionally asked whether the user was “in college/graduate school, at a company, in high school, [or] none of the above,” and for the user’s high school name and graduation year. The two different versions were presented to the public at random, and most users would have seen the longer version of the sign-up screen. Id. at 25:6-16:10,
6. In both versions, the user signing up via computer would have had to click a box next to the words, “I have read and agree to the Terms of Use and Privacy Policy.” In that sentence, the words “Terms of Use” and “Privacy Policy” were highlighted. Both sets of highlighted words constituted links, and by clicking on them, users could actually read the Terms of Use and Privacy Policy. Id. at 29:4-14. This was true in both versions of the sign-up page users would have seen on'February 11, 2008.
7. In either version, the user would have had to complete the process by clicking a button that said, “Sign Up.”
8. A new user joining via a mobile device or phone would not have been presented with a check box next to the words, “I have read and agree — ” Instead, the user would have seen a sentence that said, “By submitting this information, I acknowledge that I have read and agree[ ] to the Terms of Use and Privacy Policy,” “followed by a form submission button,” ie,, a button that said, “Sign Up,” immediately below. Id. at 27:24-28:13, 30:7-23. Plaintiff Carlo Licata
9. At his deposition, Licata testified that he did “not recall what phone or computer tliat [he] used” to sign up for Facebook. Dkt. No. 112 at 49:12-15.
10. A new user joining Facebook via computer on November 13, 2009, which is when Licata signed up for his Facebook account, would have had to work through two screens as part of a two-step process. Id. at 30:24-32:10. On the first screen, the user would have had to provide his first and last names, email address, a new password, and indicate his gender and birthday. Clicking the “Sign Up” button on the bottom of the screen would then have taken him to the second screen. In that screen, the user would have had to complete a “CAPTCHA” security check, typically typing in words that corresponded to the image displayed. Id. at 32:13-33:9. After typing those words into the box provided, the user would have had to click another “Sign Up” button to complete the process. Immediately below the second “Sign Up” button was this sentence: “By clicking Sign Up, you are indicating that you have read and agree to the Terms of Use and Privacy Policy.” The words “Terms of Use” and “Privacy Policy” were highlighted and represented links to other pages on which those documents could actually be found. Id. at 33:11-19, 36:2-24.
11. As in 2008, a new user joining via a mobile device or phone in November 2009
2. Current Terms of Use
12. The current Terms of Use are those that were last revised on January 30, 2015. Dkt. No. 112 at 86:15-18. Paragraph 15.1 of the Terms states, “The laws of the State of California will govern this Statement, as well as any claim that might arise between you and us, without regard to conflict of law provisions.” Id. at 100:25-101:25.
13. Facebook emailed all users with registered email addresses about this update. Id. at 87:14-15, 88:14-15. The email was entitled, “We’re updating our terms and policies and introducing Privacy Basics,” and the email contained hyperlinks to the new Terms of Use. Id. at 94:15-97:24.
14. Facebook also provided “jewel notifications” about the update. On the “notification tray at the top of the site” which “turns red and maybe show[s] you a number to show you how many notifications you have,” Facebook “changed that badge to indicate that you had a new message.” “[I]f you clicked on it, it would let you know that.. .there [were] new Terms proposed and getting updated.” Id. at 89:6-15. So when a user logged on to Facebook.com and was on his or her “news feed,” the user “would see the jewel notification,” and “that persisted a number of times in case [the user] didn’t visit.” Id. at 90:9-11.
15. In addition to these more individualized forms of notice, Facebook also “published updates from the Facebook’s governance page so that people who are logged into Facebook could see updates on the page, with relevant information about the update”; it “launched something called a Privacy Basi[c]s Center, which explained in a little bit more detail some of the updates in the terms”; it utilized the “Fa-cebook News Room” to publish short news items about updates including to the terms; and for those who “were viewing the terms page, [Facebook] also displayed something that’s called a rooster or a banner that was displayed at the top.” Id. at 87:18-88:5.
16.Users were not required to click anything or otherwise take any affirmative steps to be subjected to the current Terms of Use. Facebook took users' continued use as assent to the terms. Id. at 91:11-20.
C. CONCLUSIONS OF LAW
1. A Choice-of-Law Agreement Was Formed
“‘While new commerce on the Internet has exposed courts to many new situations, it has not fundamentally changed the principles of contract.’” Nguyen v. Barnes & Noble Inc.,
To answer those questions for contracts formed on the Internet, our Circuit
The two “wraps” also differ in the way the offeree manifests assent. For clickwrap agreements, users are “required to click on an T agree’ box”; they must expressly manifest assent to the terms and conditions. Nguyen,
The features distinguishing the wraps in practice may be summarized this way:
[[Image here]]
Although there is no per se rule of validity or invalidity on either end, our Circuit has recognized that the closer digital agreements are to the clickwrap end of the spectrum, the more often they have been upheld as valid and enforceable. See Nguyen,
Applying the Nguyen framework here, the evidence shows that the user
Plaintiff Licata had a different and more questionable experience. Whether he signed up by computer or mobile device, he was not required to click a box specifically and separately manifesting his assent to the user agreement. Instead, he was asked only to click a “Sign Up” box with language under it that purported to put him on notice that clicking on it also constituted assent to the user agreement. If he signed up by computer, that language would have read, “By clicking Sign Up, you are indicating that you have read and agree to the Terms of Use and Privacy Policy,” with the terms of use presented by hyperlink only. The language would have been similar if he had signed up by mobile phone.
The procedure Licata encountered raises concerns about contract formation. The use of a single “Sign Up” click to activate an account and accept the terms of service presents a serious question of whether Fa-cebook provided reasonable notice of its agreement terms and whether the user truly manifested assent to them. If this Court were deciding those questions on a clean slate, it might find that users in Licata’s situation did not form a contract with Facebook. But our Circuit has indicated a tolerance for the single-click “Sign Up” and assent practice. In Nguyen, the Circuit cited with approval a decision from the Southern District of New York finding that this approach by Facebook was enough to create an enforceable agreement. Nguyen,
The Court consequently finds plaintiff Licata assented to the user agreement, and the Court also finds the same to be true of plaintiffs Pezen and Patel, for whom the manifestation of assent was more clear. See also Crawford v. Beachbody, LLC, No. 14cv1583-GPC (KSC),
The Court also finds that Facebook' has shown by a preponderance of the evidence that all three plaintiffs agreed to the current user agreement. They were provided notice that the terms of the user agreement were changing through an email from Facebook sent directly to the email addresses each plaintiff had on file with Facebook. Each .plaintiff — -none of whom disputes remaining an active Facebook user to this day, see e.g., Dkt. No. 95-3 at 6 — would also have received a “jewel notification” on his individual Facebook news-feed. This individualized notice in combination with a user’s continued use is enough for notice and assent. Cf. Rodman v. Safeway Inc., Case No. 11-cv-03003-JST,
Plaintiffs do not dispute that the current user agreement contains a California choice-of-law provision. Because the user agreement is clearly contractual and was unambiguously presented that way, the choice-of-law provision did not need to be specially called out to users in' order to create a contract on that issue. All three plaintiffs initially accepted the user agreement that was then in force when each plaintiff created his Facebook account. Subsequently) plaintiffs were given adequate notice of the terms in the current user agreement, and the plaintiffs accepted and agreed to the current terms by continuing to use Facebook after receiving that notice. Plaintiffs are parties to a contractual California choice-of-law provision.
2. The Contractual Choice of Law Will Not Be Enforced
A) Governing Choice-of-Law Rules
The question now is whether the agreed-upon choice-of-law provision should be enforced. As an initial matter, the parties seemed to agree in their briefs that California choice-of-law rules apply. Mot. to Dismiss, Dkt. No. 69 at 6 (“[A] federal court sitting in diversity must look to the forum state’s choice-of-law rules.”); Pls’ Opp., Dkt. No. 73 at 3, n. 1 (assuming California choice-of-law rules apply without discussion). But at the hearing, Face-book urged the Court to look to “the way Illinois courts act when they are faced with a choice-of-law clause.” Dkt. No. 112 at 121: 8-10. This shift is potentially significant because California and Illinois choice-of-law rules are not identical.
Facebook’s reference to Illinois was error because California’s choice-of-law rules govern in this case. A “federal court sitting in diversity ordinarily must follow the choice-of-law rules of the State in which it sits.” Atl. Marine Const. Co. v. U.S. Dist. Court for W. Dist. of Texas, — U.S. -,
B) Enforceability of the California Choice of Law
In Washington Mutual Bank, FA v. Superior Court,
While some of the Section 187 factors tilt in Facebook’s direction, this case presents strong reasons to depart from the parties’ contractual choice of law. As an initial matter, Facebook, as the advocate of the clause, “has met its burden of establishing that the various claims of putative class members fall within its scope.” Wash. Mut. Bank,
The next step “is to evaluate the clause’s enforceability pursuant to the analytical approach reflected in section 187” of the Restatement. Wash. Mut. Bank,
While these initial factors count in favor of enforcing the parties’ choice of California law, the remaining tests weigh heavily against it. The final issues for analysis are “whether the chosen state’s law is contrary to a fundamental policy” of the alternative state’s law, and if so, whether that state “has a ‘materially greater interest than the chosen state in the determination of the particular issue’ ” presented in the case. Wash. Mut. Bank,
The answer to both questions is yes. There can be no reasonable doubt that the Illinois Biometric Information Privacy Act embodies a fundamental policy of the state of Illinois. “To be fundamental within the meaning of Restatement section 187, a policy must be a substantial one.” Brack v. Omni Loan Co.,
It is equally undeniable that enforcing the contractual choice of California law would be contrary to this policy in the starkest way possible. Facebook tries to downplay the conflict as merely the loss of a claim. Dkt. No. 69 at 7-8. But if California law is applied, the Illinois policy of protecting its citizens’ privacy interests in their biometric data, especially in the context of dealing -with “major national corporations” like Facebook, would be written out of existence. That is the essence of a choice-of-law conflict. See, e.g., Ruiz,
Illinois’ greater interest in the outcome of this BIPA dispute is also readily apparent. The fundamental question on this point is “which state, in the circumstances presented, will suffer greater impairment of its policies if the other state’s law is applied.” Bridge Fund Capital Corp. v. Fastbucks Franchise Corp.,
Consequently, the Court declines to enforce the California choice-of-law provision and will apply Illinois law. Facebook’s summary judgment motion — specifically that the Court grant summary judgment for Facebook because the parties’ California choice-of-law provision precludes plaintiffs’ claims under Illinois law — is denied.
II. MOTION TO DISMISS
Facebook has also moved to dismiss on the ground that the statute excludes from the definitions of “biometric identifier” and “biometric information” (1) photographs and (2) any information derived from those photographs. Dkt, No. 69 at 10-11. Facebook says that its biometric data is derived exclusively from uploaded photographs and therefore it cannot be subject to BIPA. The motion is denied.
On a 12(b)(6) motion, the Court examines the sufficiency of the complaint under the plausibility standard set out in Bell Atl. Corp. v. Twombly,
Facebook’s contention that the statute, categorically excludes from, its scope all information involving photographs, Dkt. No. 69 at 11-12, is unpersuasive. When interpreting a statute, the Court must “view the statute as a whole, construing words and phrases in light of other relevant statutory provisions and not in isolation.” People v. Gutman,
Facebook argues that the only way to reconcile the statute’s inclusion of “scan” and exclusion of “photographs” is to read the word “scan” to mean in-person scan. Dkt. No. 69 at 12-13. But this cramped interpretation is not stated in BIPA and cannot be squared with the statute’s purpose. See Gutman,
At this pleading challenge stage, then, the complaint passes review. As the facts develop, it may be that “scan” and “photograph” with respect to Facebook’s practices take on technological dimensions that might affect the BIPA claims. Other fact issues may also inform the application of BIPA. But those are questions for another day. The Court accepts as true plaintiffs’ allegations that Facebook’s face recognition technology involves a scan of face geometry that was done without plaintiffs’ consent. Consequently, they have stated a plausible claim for relief under BIPA.
CONCLUSION
The motions to dismiss and for summary judgment are denied. A case management conference is set for June 15, 2016, at 1:30 p.m.
IT IS SO ORDERED.
Notes
. Both states look to the Restatement (Second) Conflict of Laws Section 187 for enforceability disputes, but do not apply it the same way. For example, Illinois uses a “pure morals and abstract justice” consideration, see, e.g., Potomac Leasing Co. v. Chuck's Pub, Inc.,
