[¶ 1] A hearing panel of the Disciplinary Board recommended attorney Bonnie J. Askew be suspended from the practice of law for sixty days and pay the costs of the disciplinary proceeding in the amount of $3,801.85 for violating N.D.R. Prof. Conduct 1.3 and 1.4. Counsel for the Disciplinary Board urges this Court to accept the hearing panel’s recommendation. Askew objects to the hearing panel’s findings,
I
[¶ 2] In November 2008, counsel for the Disciplinary Board filed a petition for discipline, asserting that Bonnie J. Askew — an attorney admitted and licensed to practice law in the courts of North Dakota since September 25, 1989 — had violated N.D.R. Prof. Conduct 1.3, diligence, and 1.4, communication. Askew answered the petition for discipline, denying the allegations it contained. A hearing was held on May 5, 2009. The hearing panel made its findings, conclusions, and recommendation on July 6, 2009.
[¶ 3] The hearing panel found that in July 2007, Askew was retained by Judy Vavrina to represent her in obtaining a divorce, and Vavrina paid Askew $850. The panel found that Vavrina signed some documents Askew had prepared and that Askew’s legal assistant, her daughter Jessica Askew, obtained the signature of Vav-rina’s husband on documents. The panel found Vavrina assumed the matter had been completed, but in early 2008, she checked with the clerk of court and discovered the divorce had not been completed or filed with the court. The hearing panel found Vavrina contacted Askew and her assistant, but Askew did not complete the representation for which she had been retained during 2008. The hearing panel found Vavrina again discovered in early 2009 that Askew had not completed the divorce. The panel found Askew eventually obtained a judgment of divorce for Vav-rina in April 2009.
[¶ 4] The hearing panel found that during her representation of Vavrina, from July 2007 until April 2009, Askew did not reasonably act to secure a timely resolution of the divorce, but rather relied on her non-lawyer daughter to oversee and pursue the matter. The panel also found Askew did not adequately communicate with her client to assure her understanding of the requirements for obtaining a divorce.
[¶ 5] The hearing panel found Askew has been admonished on four previous occasions — in November 2005 for violation of N.D.R. Prof. Conduct 3.4(c); in February 2004 for violation of N.D.R. Prof. Conduct 3.4(c) and N.D.R. Lawyer Discipl. 1.2(A)(8); in July 1997 for violation of N.D.R. Prof. Conduct 1.3 and 1.4; and in March 1997 for violation of N.D.R. Prof. Conduct 3.3 and 3.4 and N.D.R. Lawyer Discipl. 1.2(A)(3) and 1.2(A)(8).
[¶ 6] The hearing panel concluded Askew violated N.D.R. Prof. Conduct 1.3, diligence, and 1.4, communication. The panel considered N.D. Stds. Imposing Lawyer Sanctions 4.43, which states reprimand is generally appropriate when a lawyer is negligent and does not act with reasonable diligence in representing a client, and causes injury or potential injury to a client. The hearing panel also considered N.D. Stds. Imposing Lawyer Sanctions 8.3(b), which states reprimand is generally appropriate when a lawyer has received an admonition for the same or similar misconduct and engages in further similar acts of misconduct that cause injury or potential injury to a client. Finally, the hearing panel considered an aggravating factor under N.D. Stds. Imposing Lawyer Sanctions 9.22(a), prior disciplinary offenses. The panel recommended Askew be suspended from the practice of law for sixty days and pay the $3,801.85 cost of the disciplinary proceeding.
II
[¶ 8] This Court reviews disciplinary proceedings de novo on the record.
Disciplinary Board v. Light,
[¶ 9] Because the hearing panel has the opportunity to hear witnesses and observe their demeanor, we accord special deference to the panel’s findings on matters of conflicting evidence.
Disciplinary Board v. Bullis,
[¶ 10] Askew argues the hearing panel’s decision is not supported by the evidence. She also argues the hearing panel incorrectly considered the period between the fifing of the disciplinary complaint and the divorce judgment when it found a lack of diligence.
A
[¶ 11] In the summer of 2007, Judy Vavrina called Jessica Askew, Bonnie Askew’s legal assistant (and daughter), to inquire about Bonnie Askew helping her obtain a divorce. Bonnie Askew testified she was closing her office space at the time and paring down her legal practice. Jessica Askew testified she met with Vavrina on August 2, 2007, and took preliminary information. The meeting took place in Jessica Askew’s home, where she keeps an office and takes phone calls relating to Bonnie Askew’s legal practice. Vavrina testified she could not remember whether she paid Jessica Askew during the initial meeting, but she does remember discussing money. Jessica Askew testified she drafted initial documents — a summons, complaint, marital termination agreement, findings, and a judgment — and scheduled an appointment for Vavrina to meet with Bonnie Askew. Jessica Askew also testified that by mid-August, Vavrina had paid $400 and signed a fee agreement. She testified Vavrina would stop by her house occasionally and drop off more money. Vavrina testified she agreed to pay $850, which she thought she paid before the end of July.
[¶ 12] Vavrina eventually met with Bonnie Askew at the Fryn’ Pan restaurant in Fargo. Vavrina testified the meeting occurred in July. Bonnie Askew testified the meeting occurred on August 19, 2007. During the meeting, the two discussed the details of Vavrina’s divorce, including property, domestic violence, and Vavrina’s husband’s criminal history. After the meeting with Bonnie Askew, Vavrina again met with Jessica Askew at her home. Vavrina testified she could not remember when the second meeting with Jessica Askew took place, but Jessica Askew testified the second meeting occurred on August 30 or 31, 2007. Jessica Askew testified Vavri-na reviewed and signed a verification of
[¶ 13] Jessica Askew testified that after Vavrina signed a verification of the complaint, copies of all of the documents were sent to Vavrina’s husband, Warren Vavrina. Additionally, Jessica Askew testified she personally served the divorce documents on Warren Vavrina on October 3, 2007. Jessica Askew testified she served the summons and complaint, and Warren Vavrina signed the marital termination agreement. Jessica Askew testified she told Judy Vavrina the divorce documents needed to be signed by both Judy Vavrina and Warren Vavrina before a notary public. She testified Judy Vavrina demanded Bonnie Askew notarize the marital termination agreement without witnessing Warren Vavrina’s signature and Bonnie Askew refused to do so. Jessica Askew also testified she gave Bonnie Askew’s home telephone number to Judy Vavrina so that she could call Bonnie Askew and set an appointment to notarize Warren Vavrina’s signature. Judy Vavri-na testified there was no discussion in 2007 about needing a notary for any signatures on the documents. The documents were neither notarized nor filed with the district court.
[¶ 14] Jessica Askew testified she attempted to contact Judy Vavrina during the fall of 2007. She testified, “It never occurred to me that Judy thought she’d signed the [marital termination agreement] or that Warren’s signature had been notarized. That is ridiculous.” At the disciplinary hearing, Bonnie Askew introduced three letters, two of which were dated October 25, 2007, and one of which was dated December 19, 2007, that Jessica Askew testified were sent to Vavrina — the first sent in October, the second a copy of the first but sent in November, and the third sent in December. The first and second letters state, “Dear Judy: You must call and set an appointment. Both you and Warren must sign the Marital Termination Agreement before a notary. Warren’s signature has not been notarized and you have never signed. Sincerely, Bonnie J. Askew.” The third letter states, “Dear Judy: PLEASE CALL AS SOON AS POSSIBLE. Bonnie Askew.” Vavri-na testified she did not receive any of the three letters. Jessica Askew testified that in addition to the letters, she attempted to call Vavrina at least five times during the fall of 2007, with no response.
[¶ 15] Vavrina testified that in March 2008, she went to the courthouse to retrieve a copy of her divorce papers in order to file her income tax return and discovered she was not divorced, so she called Jessica Askew. Vavrina and Bonnie Askew met in May 2008, at the Fryn’ Pan restaurant. Jessica Askew testified she updated the signature date on the marital termination agreement and gave Vavrina a copy. Vavrina testified she went to Jessica Askew’s home office and signed papers
[¶ 16] Vavrina testified she again went to the courthouse in March 2009 to retrieve a copy of her divorce papers in order to file her income tax return and was informed she was not divorced. She testified she called Jessica Askew, who set up an appointment for her to meet with Bonnie Askew and “sign[ ] more papers.” Jessica Askew testified Vavrina called her after receiving the February 26, 2009, letter. Jessica Askew testified Vavrina did not want to meet with Bonnie Askew, so Jessica Askew sent a letter from Bonnie Askew, dated March 3, 2009, again explaining why it was necessary for Vavrina to meet with Bonnie Askew. Vavrina testified she did not receive the letter. In early March 2009, Vavrina met with Bonnie Askew at the Fryn’ Pan restaurant and signed the verification of proof. Jessica Askew testified that after the meeting, she sent Vavrina a letter from Bonnie Askew, dated March 11, 2009, asking for Warren Vavrina’s social security number. Jessica Askew testified Vavrina called on March 16, 2009, with the Social Security number. The hearing panel found Bonnie Askew obtained a judgment of divorce for Vavrina in April 2009. On April 21, 2009, Bonnie Askew sent Vavrina a letter telling Vavri-na she was divorced, with copies of the divorce judgment and decree enclosed. Vavrina testified she received the final letter.
[¶ 17] The hearing panel concluded Bonnie Askew violated N.D.R. Prof. Conduct 1.3, which requires a lawyer to act with reasonable diligence and promptness in representing a client. The hearing panel also concluded Bonnie Askew violated N.D.R. Prof. Conduct 1.4, which requires a lawyer to make reasonable efforts to keep a client reasonably informed about the status of a matter, to promptly comply with a client’s reasonable requests for information, and to explain a matter to the extent reasonably necessary to permit a client to make informed decisions regarding the representation.
B
[¶ 18] Askew objects to the hearing panel’s findings, claiming they are not supported by the evidence. She contends her representation began on August 13, 2007, when she and Vavrina signed a retainer agreement and Vavrina paid $400. Askew contends Vavrina paid $700 total for the divorce. Askew contends Vavrina did not sign “some” documents in August 2007, but signed only a verification of the complaint at that time. Askew claims she gave Vavrina no reason to believe she was divorced and she wrote three letters to Vavrina in the fall of 2007 explaining she was not divorced. She contends Vavrina was an uncooperative client and difficult to contact, and she assumed Vavrina had
[¶ 19] On matters of conflicting evidence, we accord special deference to the hearing panel’s findings, because the hearing panel has the opportunity to hear witnesses and observe their demeanor.
Disciplinary Board v. Bullis,
[¶ 20] While more detailed findings from the hearing panel would have been preferred, it is clear from the hearing panel’s findings it accepted Vavrina’s testimony over Bonnie Askew’s testimony and Jessica Askew’s testimony. The evidence need not be undisputed to be clear and convincing.
Disciplinary Board v. Light,
C
[¶ 21] Askew also argues the hearing panel incorrectly considered the period between the filing of the disciplinary complaint and the divorce judgment. Askew contends it was not unreasonable for her to suspend activity on the divorce matter during the initial disciplinary proceedings. Comment 4 to N.D.R. Prof. Conduct 1.3 states, however, that unless the lawyer-client relationship is terminated as provided in Rule 1.16, a lawyer should carry through to conclusion all matters undertaken for a client. Furthermore, the Comment states any doubt about whether a client-lawyer relationship still exists
D
[¶22] Finally, Askew argues the hearing panel’s recommended sanction is out of proportion to the facts of the case. She contends the matter is not of a similar nature to the more recent admonitions she has received. Under N.D. Stds. Imposing Lawyer Sanctions 8.3(b), reprimand is appropriate when a lawyer has received an admonition for the same or similar misconduct and engages in further similar acts of misconduct that cause injury to a client. Of Askew’s four prior admonitions, three were not of a similar nature to the current disciplinary action. In July 1997, however, Askew was admonished for violations of N.D.R. Prof. Conduct 1.3 and 1.4, concerning diligence and communication. Additionally, N.D. Stds. Imposing Lawyer Sanctions 9.22(a) provides prior disciplinary offenses are an aggravating factor to consider when imposing discipline. Admonitions are a form of non-public discipline.
Disciplinary Board v. McKechnie,
Ill
[¶ 23] On the basis of the record, we accept the hearing panel’s findings that Askew clearly and convincingly violated N.D.R. Prof. Conduct 1.3, diligence, and N.D.R. Prof. Conduct 1.4, communication. We order that Askew be suspended from the practice of law for sixty days, effective March 1, 2010, and that she pay the costs of the disciplinary proceeding of $3,801.85.
