Lead Opinion
OPINION
{1} Section 59A-16-20 of the Trade Practices and Fraud Article (Article 16) of the Insurance Code prohibits insurance companies from engaging in certain “unfair and deceptive practices,” which include “not attempting in good faith to effectuate prompt, fair and equitable settlements of an insured’s claims in which liability has become reasonably clear.” NMSA 1978, § 59A-16-20 and - 20(E) (1997) (hereafter “unfair claims practices section”). Further, Section 59A-16-30 of the same article grants a right of action to any person covered by Article 16 “who has suffered damages as a result of a violation of that article by an insurer or agent.” NMSA 1978, § 59A-16-30 (1990). Given these statutory provisions, we examine whether Article 16 confers upon a victim of an automobile accident a direct right of action against the insured’s automobile liability insurance company, when the liability insurer fails to make good-faith efforts, as defined by Section 59A-16-20(E), to settle a liability claim. Subject to certain stipulations set forth in this opinion, we hold that the unfair claims practices section of the Insurance Code creates such a right of action. In so holding, we affirm the Court of Appeals and remand to the district court for further proceedings consistent with this opinion.
BACKGROUND
Hovet’s Claims
{2} In March 1995, Jane Hovet was injured when a vehicle driven by Steven Lujan and owned by Arthur Lujan struck her vehicle from behind at high speed. Hovet filed a complaint for negligence against the Lujans in February 1997, and later amended it to join the Lujans’ insurer, Allstate Insurance Co. (Allstate), as a defendant. At a hearing on summary judgment, the Lujans admitted liability. Hovet later added a claim against Allstate for “failing to mediate, resolve and settle” her negligence action against the. Lujans, as required by the unfair claims practices section of the Insurance Code. See § 59A-16-20. Although Hovet’s medical expenses alone exceeded $11,000, and the Lujans had conceded liability for all of Hovet’s damages proximately caused by the collision, Allstate’s highest settlement offer before trial was only $7,200.
{3} The district court bifurcated the claims against Allstate from the underlying negligence action against the Lujans, which was tried in July 2000. The jury returned a verdict in Hovet’s favor for $62,050, which Allstate paid together with Hovet’s costs. In March 2001, the district court dismissed Ho-vet’s claims against Allstate with prejudice. The court determined inter alia that, even if Allstate’s conduct violated the unfair claims practices section of the Insurance Code by unreasonably failing to mediate, resolve and settle Hovet’s claims, a third party to an insurance contract has no claim for relief under the statute.
{4} After Hovet appealed the dismissal of her claims against Allstate, our Court of Appeals affirmed in part and reversed in part. Hovet v. Lujan,
Reynoso’s Claims
{5} Maritza Reynoso and her son, Mynor C., were in an automobile accident with Laura Waller in December 1998. Waller was insured by Allstate, which paid Reynoso’s property damage and offered to settle her bodily injury claims for $3,000. The combined medical expenses of the plaintiffs were $5,410. Although Reynoso made several settlement proposals of her own, Allstate never increased its offer. Reynoso then filed a complaint against Waller and Allstate in June 2000, alleging that Waller had been negligent and that Allstate had violated the Insurance Code by refusing to settle or adjust Reynoso’s claims.
{6} In October 2000, the district court bifurcated the negligence claim against Waller from the statutory claims against Allstate. Before trial, Waller admitted liability, and conceded that Reynoso was not comparatively at fault, but denied that she was the proximate cause of all of the injuries. Ten days before trial on the negligence claim, Allstate increased its settlement offer to $5,250 for Reynoso and $2,000 for her son. At trial, the jury returned a verdict against Waller in the amounts of $7,180 for Reynoso and $1,520 for her son. Allstate paid the judgment, as well as costs and pre-judgment interest.
{7} In March 2002, the district court dismissed the claims against Allstate under the unfair claims practices section of the Insurance Code. See § 59A-16-20. On appeal, the Court of Appeals filed a memorandum opinion reversing the district court, relying on its opinion in Hovet,
{8} Following Hovet, Allstate petitioned for a writ of certiorari. We granted certiorari and consolidated both petitions to decide a question common to both: whether third-party claimants of automobile liability insurance policies have a statutory cause of action under the Insurance Code when the liability insurer fails to make good-faith efforts to settle the underlying claim.
DISCUSSION
The Unfair Claims Practices Section of the Insurance Code
{9} The issue before this Court is the interpretation of the unfair claims practices section, and the private right of action afforded in the Insurance Code, in relation to claims for automobile liability insurance. See §§ 59A-16-20 and -30. Relying upon Russell v. Protective Insurance Co.,
{10} Statutory interpretation is a question of law, which we review de novo. See Bd. of Comm’rs of Rio Arriba County v. Greacen,
{11} The unfair claims practices section, Section 59A-16-20, is part of the Trade Practices and Fraud Article (Article 16) of the Insurance Code. NMSA 1978, §§ 59A-16-1 to -30 (as amended through 2003). The purpose of Article 16 is “to regulate trade practices in the insurance business.” Section 59A-16-2 (1984). The unfair claims practices section was patterned after the National Association of Insurance Commissioners’ Model Act. In adopting a version of the Model Act in 1984, however, the New Mexico Legislature made significant changes, such as adding a private right of action against insurers that commit the unfair claims practices defined in Article 16. See § 59A-16-30; cf. Patterson v. Globe Am. Cas. Co.,
{12} Given the lack of statutory authority in most other jurisdictions, it is not surprising that most judicial opinions deny private parties standing to sue for violations of unfair claims practices statutes. See, e.g., Herrig v. Herrig,
{13} Just as this Court did fifteen years ago in Russell, we are obliged to give full weight to the decision of our Legislature when it parted company with the majority and created a private right of action for those injured by an insurer’s unfair claims practices.
{14} We cannot infer that in choosing the words “any person,” the Legislature meant to restrict recovery solely to first parties, those insured under the policy. In creating a separate statutory action, the Legislature had a remedial purpose in mind: to encourage ethical claims practices within the insurance industry. The private right of action is one means toward that end. Thus, if a third party is injured by one of the enumerated unfair claims practices, that party is no less a “person” falling within the ambit of legislative protection, as defined by the remedial purposes the Legislature envisioned. In Russell, we interpreted legislative intent broadly so as to achieve those same remedial purposes; nothing has occurred in the intervening fifteen years that would persuade us to change our mind.
{15} Despite New Mexico’s broadly worded right of action in the Insurance Code, Allstate argues that the specific definitions of unfair conduct in Section 59A-16-20 indicate that the Legislature only intended to provide a remedy to insureds under first-party claims. Unlike the Model Act, which used the words “claims” and “claimants” in most of its definitions of unfair claims practices, our Legislature inserted the word “insured” before the word “claims;” it mandated reasonable efforts to settle “an insured’s claims.”
{16} The direct answer to Allstate’s argument lies with Russell,
{17} We agree with the Court of Appeals that Russell controls this case. Hovet,
{18} The very nature of automobile liability insurance, and the insurer’s duty to defend, is that the “insured’s claims” usually involve claims by someone else, a third party, against the insured. Except in cases where only the insurer and insured are involved, such as claims for uninsured motorist coverage or damage caused by the insured, the insurer settles an “insured’s claims” under a liability policy by settling the underlying third-party claim against its insured within policy limits. In most cases, as a practical matter, a third-party claimant of an automobile liability policy, as opposed to a two-party indemnity policy, may be the only party directly interested in, or the one most affected by, an insurer’s failure to exercise fair settlement practices, at least up to policy limits. It would be illogical to conclude that a third-party claimant with a direct interest in fair settlement practices may not sue under the Insurance Code, while only the insured, who may have little or no direct interest in settlement practices up to policy limits, could sue. For most automobile liability policies, such an interpretation would render unenforceable the fair and equitable settlement practices mandated by the Code. We decline to ascribe such a sterile intent to a legislative effort as comprehensive and public-spirited as the Insurance Code. Therefore, we conclude that the Legislature intended both the insured and the third-party claimant to be protected under Section 59A-16-20.
{19} Beyond the general policy of the Insurance Code to protect anyone injured by unfair insurance practices, a private right of action for third parties in this situation is consistent with the specific policy of the New Mexico Mandatory Financial Responsibility Act (MFRA). See NMSA 1978, § 66-5-201 to -239 (as amended through 2003). In New Mexico, no one may drive an automobile without liability insurance or comparable security for the protection of the motoring-public. See § 66-5-208. The nature of compulsory automobile liability insurance, “is unlike that of indemnification insurance, which simply protects the owner of the vehicle or operator from loss.” Raskob v. Sanchez,
{20} Third parties, having claims against drivers who are insured under compulsory automobile liability policies, are intended beneficiaries of those insurance policies no less than injured employees seeking compensation benefits from their employers’ workers’ compensation policies. Workers’ compensation laws and compulsory automobile liability insurance laws can both be read “as legislative recognition of the victim as an intended beneficiary of the insurance policy.” See Kranzush v. Badger State Mut Cas. Co.,
{21} Applying a fair and balanced interpretation of both legislative purpose and text, we conclude that the statutory duty under Section 59A-16-20(E), to attempt reasonable settlement efforts of an “insured’s claims,” includes in the context of automobile liability insurance attempting in good faith to settle the claim of a third party. Otherwise, with respect to policy-limit claims involving liability insurance, the statutory duty to settle would be read out of the statute. In G & G Services, Inc. v. Agora Syndicate, Inc.,
{22} Accordingly, we hold that when members of the driving public are twice made victims, first by actionable negligence of an insured driver and then by an insurance company’s intransigence, then these victims will not be abandoned without a remedy. Our Legislature created both the right and the remedy. Consistent with Russell, it is our duty to enforce the Insurance Code so as to give full meaning to the Legislature’s intent and purpose.
Characteristics of the Third Party Right of Action
{23} Although we hold that third-party claimants under an automobile liability policy may sue the insurer for unfair settlement practices under the Insurance Code, considerations of sound public policy, as well as the text of the Code, require us to impose certain preconditions on a third-party right of action under Section 59A-16-30 for violation of Section 59A-16-20(E).
{24} First, our holding today addresses only automobile liability insurance required for the benefit of the public by the MFRA; we do not pass upon potential claims by putative beneficiaries of other kinds of mandatory liability insurance.
{25} Next, we are appropriately reminded by the parties and by their amicus curiae of the potential confusion that awaits us if we were to allow lawsuits for unfair settlement practices to proceed simultaneously with the underlying negligence litigation. Counsel for amicus New Mexico Trial Lawyers Association stipulated that unfair claims practices actions should be stayed until the negligence action is resolved, so as to avoid unfair prejudice to the insurer. We go a step further. We require that any such action for unfair claims practices based on failure to settle may only be filed after the conclusion of the underlying negligence litigation, and after there has been a judicial determination of fault in favor of the third party and against the insured.
{26} A third-party claimant’s statutory cause of action against the insurer for unfair settlement practices must await the conclusion of the underlying negligence action between the claimant and the insured. See Royal Globe,
{27} The precondition of a prior judicial determination of liability should alleviate some of the concerns expressed by amicus New Mexico Defense Lawyers Association regarding ethical implications of compelling attorneys to appear as witnesses in their own cases. Their appearance, if any, should be confined to subsequent litigation, when ethically appropriate. Further, we hold that defense attorneys may not be named as party-defendants in claims brought under the unfair claims practices section. In New Mexico, defense attorneys do not owe opposing parties any common-law duty of care. See Garcia v. Rodey, Dickason, Sloan, Akin & Robb, P.A.,
{28} Finally, although plaintiffs and their amicus curiae ask us to conclude that punitive damages can be recovered for violations of the unfair claims practices section, we leave that question undecided at this time because of the lack of an opportunity for full briefing on this subject. We emphasize that in this opinion we are recognizing a statutory, not a common-law, cause of action. Therefore, in order to find a remedy for third-party claimants, we would have to look to the Insurance Code, which does not expressly provide for punitive damages. See § 59A-16-30; Patterson,
{29} We also emphasize that the Insurance Code does not impose a duty to settle in all instances, nor does it require insurers to settle cases they reasonably believe to be without merit or overvalued. A violation occurs for “not attempting in good faith to effectuate prompt, fair and equitable settlements of an insured’s claims in which liability has become reasonably clear.” Section 59A-16-20(E). The insurer’s duty is founded upon basic principles of fairness. Any insurer that objectively exercises good faith and fairly attempts to settle its cases on a reasonable basis and in a timely manner need not fear liability under the Code.
{30} With these preconditions in mind, we are not persuaded by Allstate’s protestations that allowing these claims to proceed will somehow result in a “litigation extravaganza,” with every negligence claim being followed by a second claim for unfair settlement practices. We think it is just as likely that if insurance companies are encouraged to deal fairly with both claimants and insureds, or face a lawsuit, then litigation will decrease and settlement will increase, just as the Legislature envisioned when it authored the Insurance Code. Further, the Insurance Code provides that a court may award attorneys’ fees to an insurance company that prevails over a party bringing a groundless claim. Section 59A-16-30.
CONCLUSION
{31} We affirm the Court of Appeals and remand this case to the district court for further proceedings consistent with this opinion.
{32} IT IS SO ORDERED.
Notes
. For example, Section 59A-16-20(E), the definition most relevant to both Hovet’s and Reynoso’s claims, provides: "Any and all of the following practices with respect to claims, by an insurer or other person, knowingly committed or performed with such frequency as to indicate a general business practice, are defined as unfair and deceptive practices and are prohibited: E. not attempting in good faith to effectuate prompt, fair and equitable settlements of an insured’s claims in which liability has become reasonably clear.”
. As a precautionary measure, we note that nothing in this opinion is intended to alter the holdings of either Raskob or Martinez. We rely on the Raskob line of cases solely for evidence of the public policy inherent in the MFRA as it informs our intended-beneficiary analysis under Russell. We emphasize that this is a statutory cause of action based in the Insurance Code. While the MFRA’s expression of public policy supports this cause of action, we agree with the Court of Appeals that nothing in the MFRA creates its own duty to settle or alters the common law. Hovet,
. Allstate cannot complain that any such duty to third-party claimants is somehow foreign to the Insurance Code. Statutory provisions already impose upon insurance companies such as Allstate a duty to deal fairly with third-party claimants in their efforts to settle. According to NMSA 1978, Section 59A-5-26(C)(2) (1997), the Superintendent of Insurance is required to suspend or revoke an insurer's certificate of authority if the superintendent finds the insurer as a general business practice: "(a) has without just cause failed to pay, or delayed payment of, claims arising under its policies, whether the claim is in favor of an insured or in favor of a third person with respect to the liability of an insured to such third person; or (b) without just cause compels insureds or claimants to accept less than amount due them or to employ attorney or to bring suit against the insurer or such an insured to secure full payment or settlement of a claim."
. See, e.g., NMSA 1978, § 47-7C-13 (1982) (mandating liability insurance for condominium associations); NMSA 1978, § 56-6-5 (1953) (mandating insurance for agricultural warehouses); NMSA 1978, § 24-15-2 (1997) (mandating insurance for ski lift and tramway operators); NMSA 1978, § 57-25-3 (1996) (mandating insurance for carnival ride operators); NMSA 1978, § 58-l-67(B) (1963) (mandating insurance for banks "against burglary, robbery, theft and other similar insurable hazards”).
. Under the Insurance Code, persons injured by unfair claims practices are entitled to recover "actual damages,” supplemented when appropriate by costs and attorneys' fees. See § 59A-16-30. We note that UJI 13-1718, authorizing the jury to award punitive damages, applies to common-law bad-faith actions, and not to violations of Article 16 of the Insurance Code. Compare UJI 13-1718 NMRA 2003 with UJI 13-1706 NMRA 2003.
In similar contexts, the New Mexico Legislature has elsewhere provided for statutory punitive damages or treble damages. See McLelland v. United Wis. Life Ins. Co.,
. Also, when reasonable settlement offers are rejected, plaintiffs can now recover double costs under Rule 1-068 NMRA 2004.
Dissenting Opinion
(by designation; dissenting).
{33} I respectfully dissent. While I agree that insurers should treat third-party claimants fairly, evaluate claims reasonably, and settle expeditiously, I do not agree that the Insurance Code compels such conduct. In my view, the Insurance Code evidences an intent to treat insureds and claimants differently and cannot be read to impose on insurers a duty to third-party claimants that is equal to the duty insurers owe their insureds. In addition, I do not agree that Russell’s holding applies outside the workers’ compensation context. I would reverse the Court of Appeals.
{34} Our function in interpreting the Insurance Code is to determine and apply the Legislature’s intent, not to impose our own notions of policy on the statutory language. See Rutherford v. Chaves County,
{35} The language in the Insurance Code compels me to conclude that the Legislature did not intend to impose on insurers a good faith duty to settle with third-party claimants. The majority focuses on the language in Section 59A-16-30 granting “any person” who has suffered damages a private right of action against an insurer that has arguably violated the Code. Supra ¶¶ 13-14. However, Section 59A-16-30 states that “[a]ny person covered by Chapter 59A, Article 16” has such a right of action. (Emphasis added.) The emphasized language directs us to turn to Article 16 to see who is covered. When we turn to the definitions section of Article 16, we see that the Legislature attempted to distinguish between “claimants” and “insureds.” The usual rules of statutory construction should cause us to conclude that the Legislature’s use of “claimants” or “beneficiaries” in only three subsections out of fifteen, see § 59A-16-20(J), (K), and (L), signifies an intent to treat claimants and insureds differently. See Cooper v. Chevron U.S.A., Inc.,
{36} The majority justifies its conclusion about legislative intent by relying on the nature of automobile liability insurance, the Court’s decision in Russell, and the policy underlying the MFRA. I find no comfort in any of these rationales.
{37} First, while I agree that a third-party claimant under an automobile liability policy has a personal interest in the liability insurer’s settlement practices, I do not think that such a claimant has a legally enforceable interest. Furthermore, I do not agree that the insured’s interest in the insurer’s settlement practices is as minor as the majority suggests. The insured’s interest in settlement flows from well established mutual contractual duties and obligations. See generally Azar v. Prudential Ins. Co. of Am.,
{38} Moreover, the majority reads Section 59A-16-20(E) as applying primarily to liability insurance. In my view, that subsection’s language could as easily apply to uninsured/underinsured motorist coverage and indemnity coverage. The subsection defines as a prohibited practice “not attempting in good faith to effectuate prompt, fair and equitable settlements of an insured’s claims in which liability has become reasonably clear[.]” § 59A-16-20(E). Thus, this subsection would permit an insured to assert a claim against the insurer if the insurer did not attempt to settle the insured’s UM claim promptly and fairly once the liability of the uninsured motorist had become reasonably clear. Similarly, an insured making a casualty claim could sue the insurer who resisted settling once it became clear that the claim was covered and the insurer was therefore liable to pay it. Consequently, I do not agree that this subsection’s language supports the majority’s interpretation of the Code.
{39} Second, I do not read Russell as compelling, or even supporting, the majority’s interpretation of the Code. Even though Russell’s language is very broad, the language must bé viewed against the backdrop of Russell’s facts, especially the fact that it was decided in the context of the Workers’ Compensation Act. The Court in that case narrowly articulated the issue as “the applicability of the New Mexico Insurance Code, Article 16, ‘Trade Practices and Frauds,’ ... to the Workers’ Compensation Act.”
{40} Third, while I agree that the MFRA expresses the policy that third-party claimants are intended beneficiaries of liability insurance contracts, I see no need to look beyond the Insurance Code to the MFRA for clues to the meaning of the Code. The Legislature’s choice of language in the Code makes it clear that the Legislature intended to afford greater rights to insureds than to claimants. In addition, as the Arizona Court of Appeals noted in Leal v. Allstate Insurance Company,
Although accident victims may be intended beneficiaries of state-mandated insurance, this does not mean that they are the intended beneficiaries of every insurance policy provision. The duty of good faith and the obligation to consider the insured’s interest are to encourage settlement within policy limits and to prevent financial disaster to the insured. They are not necessarily intended to deter litigation or to help claimants quickly collect payments.
{41} In summary, I think Section 59A-16-20(E) provides only an insured with a cause of action to sue an insurer for “not attempting in good faith to effectuate prompt, fair and equitable settlements.” In addition, I think existing safeguards work to promote the goal of encouraging insurers to deal fairly with third-party claimants in their settlement practices. For example, unreasonable insurers may have to pay claimants’ costs pursuant to Rule 1 — 068 NMRA 2004, and prejudgment interest pursuant to NMSA 1978, § 56-8-4(B) (1993). Furthermore, the Insurance Code itself provides incentives for insurers to employ reasonable settlement practices with third-party claimants. See Section 59A-5-26(C)(2)(a) (requiring the superintendent of insurance to suspend or revoke an insurer’s certificate of authority if the insurer, as a regular business practice, “has without just cause failed to pay, or delayed payment of, claims arising under its policies, whether the claim is in favor of an insured or in favor of a third person with respect to the liability of an insured to such third person”). I therefore respectfully dissent.
