Henry v. Radius Global Solutions, LLCHenry v. Radius Global Solutions, LLC
Federal law requires a debt collector provide adequate notice of a debtor's rights to dispute a debt in an effective manner from the perspective of the least sophisticated debtor. The Fair Debt Collection Practices Act defines the minimum level of disclosure in the notice. Our Court of Appeals interprets federal law as requiring the debtor's dispute to be in writing. As our colleagues Judges Brody and Beetlestone just reviewed, we today address a challenge to a similar notice which notifies the debtor of her right to dispute but does not tell her the debt collector will respond only if her dispute is in writing. Consistent with Judges Brody and Beetlestone, we analyzed the varied interpretations of federal law and find a debtor states a claim when the debt collector's notice tells the least sophisticated debtor she may dispute the claim but does not tell her the debt collector will not act unless the dispute is in writing. We also find this federal law is not unconstitutionally vague because of differing interpretations by district judges. Congress has set the standard and our Court of Appeals has clarified the need for disputes in writing. We deny the debt collector's motion to dismiss in the accompanying Order.
I. Allegations.
Nadia Henry challenges the clarity of languаge in a debt collection letter Northland
Unless you notify this office within 30 days after receiving this notice that you dispute the validity of this debt, or any portion thereof, this office will assume this debt is valid. If you notify this office in writing within 30 days after receiving this notice that you dispute the validity of this debt, or any portion thereof, this office will obtain verification of the debt or obtain a copy of a judgment and mail you a copy of such judgment or verification. If you request of this office in writing within 30 days after receiving this notice this office will provide you with the name and address of the original creditor, if different from the current creditor.2
Radius' first sentence describes the necessity of notifying it of a dispute but does not describe how. The second and third sentences describe Radius' obligations if she sends it a written dispute. But what happens if she orally disputes? Does the debt collector need to do anything?
Ms. Henry alleges Radius sent a similar initial notice letter to a class of persons residing in Pennsylvania.
II. Analysis.
To state a claim under the Act, Ms. Henry must allege "(1) she is a consumer, (2) [Radius] is a debt collector, (3) [Radius]'s challenged practice involves an attempt to collect a 'debt' as the Act defines it, and (4) [Radius] has violated a provision of the FDCPA in attempting to collect the debt."
Ms. Henry argues Radius violates Section 1692g of the Act because the validation notice in the November 16, 2017 letter "leav[es] out the requirement that a consumer must dispute in writing."
Under Section 1692g(a), a debt collection letter to a debtor must include, either in its initial communication or within five days of the initial communication:
(1) the amount of the debt;
(2) the name of the creditor to whom the debt is owed;
(3) a statement that unless the consumer, within thirty days after receipt of the notice, disputes the validity of the debt, or any portion thereof, the debt will be assumed to be valid by the debt collector;
(4) a statement that if the consumer notifies the debt collector in writing within the thirty-day period that the debt, or any portion thereof, is disputed, the debt collector will obtain verification of the debt or a copy of a judgment against the consumer and a copy of such verification or judgment will be mailed to the consumer by the debt collector; and
(5) a statement that, upon the consumer's written request within the thirty-day period, the debt collector will provide the consumer with the name and address of the original creditor, if different from the current creditor.7
Under Section 1692g(b), "[i]f the consumer notifies the debt collector in writing within the thirty-day period described in subsection (a) that the debt, or any portion thereof, is disputed ... the debt collector shall cease collection of the debt[.]"
Congress included the "validation notice" provisions- Sections 1692g(a)(3) - (a)(5) -to "guarantee that consumеrs would receive adequate notice of their rights under the law."
Ms. Henry argues Radius violates Section 1692g because its initial communication failed to notify Ms. Henry she must dispute the debt in writing. Ms. Henry also argues the word "if" in the Sections 1692g(a)(4) and (a)(5) notices falsely implies she could effectively dispute the debt orally. Radius argues (1) our Court of Appeals does not require a debt collector to notify a debtor she must dispute a debt in writing and (2) the word "if" in the validation notice would not confuse the least sophisticated debtor as to whether she could dispute the debt orally.
i. Our Court of Appeals held to effectively dispute a debt under Section 1692g, the debtor must do so in writing.
Our Court of Appeals detеrmined to effectively dispute a debt under Section 1692g, a debtor must do so in writing.
Our Court of Appeals held Section 1692g(a)(3), "like subsections (a)(4) and (a)(5), contemplates that any dispute, to be effective, must be in writing."
The court in Graziano did not hold, as Ms. Henry suggests, to comply with Section 1692g(a)(3) a debt collector must include the words "in writing." The court simply held a debtor must dispute the debt in writing under Section 1692g(a)(3).
Radius argues our Court of Appeals held a validation noticе like the one in our case did not violate Section 1692g. In Wilson v. Quadramed Corp. , our Court of Appeals held two separate paragraphs before the validation notice did not "overshadow" or "contradict" the validation notice.
Unless you notify this office within 30 days after receiving this notice that you dispute the validity of this debt or any portion thereof, this office will assume this debt is valid. If you notify this office in writing within 30 days from receiving this notice, this office will obtain verification of the debt or obtain a copy of a judgement and mail you a copy оf such judgement or verification. If you request this office in writing within 30 days after receiving this notice this office will provide you with the name and address of the original creditor, if different from the current creditor.28
While our Court of Appeals found this language did not violate Section 1692g, the plaintiff did not argue, and the court did not address, what Ms. Henry argues here: the validation notice itself violates Section 1692g because it does not adequately inform her a dispute must be in writing to be effective. Our Court of Appeals has not dealt with this question but several district courts in our circuit have - with differing results but the more recent and persuasive reasoning is consistеnt with today's Order.
ii. District courts in our circuit differ as to what is required in the validation notice to inform a debtor it must dispute a debt in writing under Section 1692g.
Both parties cite district court cases from our circuit. Radius cites Velez v. Continental Service Group, Inc. , to support its argument it need not include an "in writing" requirement to satisfy Section 1692g(a)(3). In Velez , the plaintiff alleged the debt collector violated Section 1692g because it failed to notify the plaintiff any dispute of her debt must be in writing.
Unless you notify this office within 30 days after receiving this notice that you dispute the validity of this debt or any portion thereof, this office will assume this debt is valid. If you notify this office in writing within 30 days from receiving this notice that you dispute the validity of this debt or any portion thereof, this office will obtain verification of the debt or obtain a copy of a judgment and mail you a copy of such judgment or verification. If you request this office in writing, within 30 days after receiving this notice, this office will provide you with thename and address of the original creditor, if different from the current creditor. 30
The plaintiff argued our Court of Appeals required a debt collector to notify a debtor any dispute of the debt must be in writing. Thus, because the letter's validation notice did not inform the plaintiff she must dispute the debt in writing, the plaintiff argued the defendant violated Section 1692g. The plaintiff relied on our Court of Appeals' holding in Graziano a dispute under Section 1692g(a)(3), "to be effective, must be in writing."
Radius also relies on Judge Wolfson's decision in Rodriguez v. Northland Group, LLC.
Unless you notify this office within 30 days after receiving this notice that you dispute the validity of this debt, or any portion thereof, this office will assume this debt is valid. If you notify this office in writing within 30 days after receiving this notice that you dispute the validity of this debt, or any portion thereof, this office will obtain verification of the debt or obtain a copy of a judgement and mail you a copy of such judgment or verification. If you request of this office in writing with 30 days after receiving this notice this office will provide you with thе name and address of the original creditor, if different from the current creditor.36
The plaintiff alleged the debt collector violated Section 1692g by "failing to clearly and effectively convey to Plaintiff that any disputes must be in writing, instead implying that such disputes may be made verbally."
Judge Wolfson held the debt collector did not violate Section 1692g. Judge Wolfson found when reading the letter in full-considering not only the (a)(3) notice, but the (a)(4) and (a)(5) notices-the least sophisticated debtor, reading the first two sentences of the validation notice together, would understand the "second sentence refers to the first; that is, read together, unless the debtor disputes the debt in writing , the debt would be presumed valid."
In Cadillo v. Stoneleigh Recovery Associates, LLC , Judge Wigenton in the District of New Jersey (colleague of Judge Wolfson) reached the opposite conclusion.
Unless you notify this office within thirty (30) days after receiving this notice that you dispute the validity of this debt or any portion thereof, this office will assume this debt is valid. If you notify this office in writing within thirty (30) days from receiving this notice that you dispute the validity of this debt or any portion thereof, this office will obtain verification of the debt or obtain a copy of a judgment and mail you a copy of such judgment or verification. If you request in writing within 30 days after receiving this notice this office will provide you with the name and address of the creditor.43
The plaintiff argued the debt collector violated Section 1692g by failing to "рroperly inform the least sophisticated consumer that to effectively dispute the alleged debt, such dispute must be in writing."
Our colleague Judge Beetlestone also recently denied a motion to dismiss in which the debt collector argued its validation notice satisfied Section 1692g.
Unless you notify this office within 30 days after receiving this notice that you dispute the validity of the debt or any portion thereof, this office will assume this debt is valid. If you notify this office in writing within 30 days from receiving this notice that you dispute the validity of this debt or any portion thereof, this office will obtain verification of the debt or obtain a copy of the judgment and mail you a copy of such judgment or verification. If you request this office in writing within 30 days after reсeiving this notice, this office will provide you with the name and address of the original creditor if different from the current creditor.49
The debt collector also wrote "[i]f you are not able to pay the balance, or if you have questions, please call us at 800-684-1856."
She found because the (a)(4) and (a)(5) notices use "in writing" while the (a)(3) notice does not, the least sophisticated debtor could reasonably interpret the (a)(3) notice "to mean that disputes under the first sentence need not be in writing."
In Poplin v. Chase Receivables, Inc. , Judge Arleo in the District of New Jersey, like Judges Beetlestone and Wigenton, explained "a written disclosure that fails to convey the requirement that a consumer must dispute a debt in writing falls afoul of the FDCPA's requirements."
Unless you notify this office within 30 days after receiving this notice that you dispute the validity of this debt or any portion thereof, this office will assume this debt is valid. If you notify this office in writing within 30 days from receiving this notice that you dispute the validity of this debt or any portion of it, this office will obtain verification of the debt or obtain a copy of a judgment and mail you a copy of such judgment or verification[.]59
The plaintiff argued the use of "if" in the validation notice would confuse the least sophisticated debtor "regarding the effectiveness of orally disputing the debt."
Earlier this month, our colleague Judge Brody granted summary judgment to the plaintiff debtor under Section 1692g, finding although the (a)(3) notice tracked the statutory language, it failed to "expressly require that a debtor's dispute be in writing."
In the future, a debt collector could easily clarify the writing requirement in its validation notice with the addition of the following two words in the first sentence of the notice: Unless you notify this office in writing within thirty (30) days after receiving this notice that you dispute the validity of this dеbt, or any portion thereof, this office will assume this debt is valid.66
Judge Brody cautioned the debt collector such a notice could run afoul of the law in another circuit where the court of appeals has held a debtor can dispute a debt orally or in writing.
Upon considering this guidance, Ms. Henry states a claim under Section 1692g of the Act. Under the well-established law in our circuit, to be effective under Section 1692g(a)(3), a dispute of a debt must be in writing.
We acknowledge our recently deceased Judge Conaboy upheld a nearly identical validation notice in Velez. But Judge Conaboy addressed a more limited argument than Ms. Henry's argument. The plaintiff in Velez , relying on Graziano , argued the debt collector must inсlude an "in writing" requirement in the (a)(3) notice to comply with Section 1692g. Judge Conaboy found, and we explained above, Graziano does not stand for the proposition a debt collector must include the words "in writing" in its (a)(3) notice. But Judge Conaboy did not address whether the use of "if" in the remaining portion of the validation notice would confuse the least sophisticated debtor as to whether she could effectively dispute the debt orally.
While Judge Wolfson did address the argument regarding the use of "if," we disagree with her conclusion. Judge Wolfson found the least sophisticated debtor would understand a written dispute is required after reading the entire validation, but we cannot say for certain the least sophisticated debtor would necessarily reach this conclusion. The (a)(4) and (a)(5) notices concern obtaining additional information regarding the debt, a verification of the debt or the name and address of the original creditor. We believe the least sophisticated debtor, not seeking to obtain such additional information, may believe she could dispute the debt orally even after reading the entire validation notice. This is hardly a "bizarre" or "idiosyncratic" interpretation, especially considering several district court judges have interpretеd identical validation notices in this way.
We share Judge Brody's view. Radius could alter their (a)(3) notice to inform the debtor of the "in writing" requirement under Graziano for disputing a debt: "Unless you notify this office in writing within 30 days after receiving this notice that you dispute the validity of this debt, or any portion thereof, this office will assume this debt is valid."
Beсause Ms. Henry states a claim under Section 1692g, we deny Radius's motion to dismiss this claim.
iii. We lack a basis to find Section 1692g unconstitutionally vague.
Radius alternatively argues, given the differing views of district judges, we should find Section 1692g(a) is unconstitutionally vague. Ms. Henry argues the statute satisfies the vagueness test as debt
The void for vagueness doctrine arose as an aspect of Fourteenth Amendment due process.
sufficiently explicit to inform those who are subject to it whаt conduct on their part will render them liable to its penalties ... consonant alike with ordinary notions of fair play and the settled rules of law. And a statute which either forbids or requires the doing of an act in terms so vague that men of common intelligence must necessarily guess at its meaning and differ as to its application violates the first essential of due process of law.74
"The inquiry is completed on a case-by-case basis, and the party opposing the statute or standard must show that it is vague as applied to him."
In San Filippo , the plaintiff challenged a Rutgers University regulation as void for unconstitutional vagueness. The regulation allowed for dismissal of tenured professors for "failure to maintain standards of sound scholarship and competent teaching."
Section 1692g(a) is not unconstitutionally vague. Like San Filippo , we cannot find Section 1692g(a) fails to specify a standard. Radius's argument is unconvincing. It argues because federal appeals courts disagree as to whether Section 1692g(a) requires a dispute to be in writing, debt collectors likewise are unable to determine what to include in their Sectiоn 1692g(a)(3) notice. Mere disagreement amongst courts over the interpretation of a statute does not render the statute unconstitutionally vague.
We cannot find, and neither party cites, authority addressing whether Section 1692g(a) is unconstitutionally void for vagueness. Considering the hundreds of cases interpreting this Section since Congress
The Supreme Court's reasoning in Flipside applies here. Debt collectors know under the well-established law in our circuit a dispute under Section 1692g(a), to be effective, must be in writing.
We deny Radius's motion for summary judgment on Ms. Henry's Section 1692g claim.
B. Ms. Henry states a claim under Section 1692e of the Act.
Ms. Henry also alleges Radius violates Section 1692e of the Act. Congress prohibits "[t]he use of any false representation or deceptive means to collect or attempt to collect any debt or to obtain information concerning a consumer."
As explained, we find Ms. Henry states a claim under Section 1692g of the Act. She bases her Section 1692e claim on the same allegations the validation notice "is open to more than one reasonable interpretation, at least one of which is inaccurate."
III. Conclusion.
In today's accompanying Order, wе deny Radius' motion to dismiss Ms. Henry's class action complaint. We also deny Radius' motion for summary judgment challenging the constitutionality of Section 1692g.
Notes
When considering a motion to dismiss "[w]e accept as true all allegations in the plaintiff's complaint as well as all reasonable inferences that can be drawn from them, and we construe them in a light most favorable to the non-movant." Tatis v. Allied Interstate, LLC ,
Ms. Henry's Class Action Complaint (ECF Doc, No. 1), at Ex. A.
Id. at ¶ 12.
Douglass v. Convergent Outsourcing ,
ECF Doc. No. 1 ¶ 35.
Id. at ¶ 37.
15 U.S.C. § 1692g(a)(1) -(a)(5) (emphasis added).
15 U.S.C. § 1692g(b).
Wilson v. Quadramed Corp. ,
Wilson ,
Caprio v. Healthcare Revenue Recovery Grp., LLC ,
Wilson ,
Kassin v. AR Res., Inc. , No. 16-4171,
Rosenau v. Unifund Corp. ,
Knight v. Midland Credit Mgmt. Inc. , No. 17-3786,
Caprio ,
Graziano v. Harrison ,
15 U.S.C. § 1692g(b).
Graziano ,
Wilson ,
Velez v. Cont'l Serv. Grp., Inc. , No. 17-02372,
Velez ,
No. 18-7692,
Rodriguez ,
Id. at *3.
Id. at *5.
Id. ("As a matter of fairness, Defendant should not be subjected to statutory liability in this context when it reasonably relied on the very statute to craft the notice at issue.").
No. 17-7472,
Cadillo ,
Id. at *2.
Id. at *3.
Guzman v. HOVG, LLC ,
Guzman ,
No. 18-404 (D.N.J. Sept. 26, 2018). This case is unpublished. Ms. Henry submitted a copy as an exhibit ECF Doc. No. 7-1.
Durnell v. Stoneleigh Recovery Assocs., LLC , No. CV 18-2335,
Graziano ,
Wilson ,
ECF Doc. No. 1, Ex. A.
Wilson ,
Durnell ,
San Filippo v. Bongiovanni ,
San Filippo ,
Borden v. Sch. Dist. of Twp. of E. Brunswick ,
San Filippo ,
Flipside ,
San Filippo ,
According to Westlaw, over two thousand cases have cited Section 1692g(a) as of January 2019.
Graziano ,
Hester v. Graham, Bright & Smith, P.C. ,
15 U.S.C. § 1692e(10).
Rosenau ,
Caprio ,
ECF Doc. No. 1 ¶ 46.a.