This case arises out of the collapse of a basement wall of plaintiffs’ home. At the close of a trial to the court, the trial court awarded $12,864 for damage to the building, $1,752 for loss of personal property to the plaintiffs jointly, and $1,500 for negligent infliction of emotional distress to plaintiff Judith A. Hawes. The court apportioned causal negligence 50% to the masonry subcontractor who built the basement wall (Trico), and 50% jointly to the city of Muskego (Mus-kego) and its building inspector (Lee). Plaintiffs’homeowner’s insurance company (Germantown Mutual) was ordered to pay the property damage amounts, with indemnification from Trico and Muskego/Lee.
On appeal, Trico and Muskego/Lee challenge the damage awards and the liability apportionment. Germantown Mutual cross-appeals from the trial court’s determination of liability arising from its homeowner’s policy. We modify that part of the judgment holding Germantown Mutual liable for special damages not covered by its policy, and affirm the balance of the judgment.
STANDARD OF REVIEW
“[T]he standard for reversal is heavily weighted on the side of sustaining trial court findings of fact in cases tried without a jury.”
Leimert v. McCann,
[t]he findings of the trial court and its decision must be sustained unless they are against the great weight and clear preponderance of the evidence. To reverse this court must determine that the evidence in support of a contrary finding constitutes the great weight and clear preponderance of the evidence. Ludke v. Egan,87 Wis. 2d 221 , 230,274 N.W.2d 641 , 645 (1979). Accord, Fidelity & Deposit Co. v. First National Bank,98 Wis. 2d 474 , 484-85,297 N.W.2d 46 , 51 (Ct. App. 1980).
*531 DAMAGES
“In negligent torts, mental distress is compensable only when there is an accompanying or resulting physical injury.”
Scarpaci v. Milwaukee County,
Trico and Muskego/Lee assert that plaintiffs failed to prove that the emotional trauma, suffered by Mrs. Hawes when the wall collapsed at her feet, was manifested by any resulting physical injury.
The requirement of accompanying or resulting physical injury is designed to distinguish valid from fraudulent claims,
see Wright v. Hasley,
The record in this case establishes that Mrs. Hawes was in the basement when the wall collapsed inward. While retrieving clothing from the washing machine in the basement 1 Mrs. Hawes heard the wall give way with an explosive report. She realized she was in danger of being crushed by the collapsing wall and fled to the basement stairs. She reached the stairs as the wall collapsed around her, and suffered an abrasion to her heel from falling wall fragments as she fled up the stairs. As a result of this traumatic experience, Mrs. Hawes complained of anxiety, panic during rainstorms, impairment of social communication skills, and uncontrol *532 lable crying- spells for no apparent reason. She also suffered loss of sleep and appetite, resulting in an eleven-pound weight loss.
We agree with Trico and Muskego/Lee that Mrs. Hawes’ abrasion, alone, is not accompanying injury sufficient to remove an emotional distress claim from the realm of speculation. An eleven-pound weight loss, caused by loss of sleep and appetite, is also, standing alone, arguably insufficient resulting physical damage to distinguish a valid from fraudulent emotional distress claim. In this case, however, the two, coupled with substantial evidence of both Mrs. Hawes’ fear for her own safety,
see Ver Hagen v. Gibbons, supra,
Trico and Muskego/Lee, with Germantown Mutual concurring, assert that plaintiffs failed to prove with requisite certainty the amount of damages to miscellaneous personal property stored in the basement. The trial court valued damage to these items at $1,000 of the total $1,752 personal property award. Lloyd Hawes, with help from a friend and his mother, personally inventoried and recorded each item destroyed by the wall collapse. He and his wife testified that what few receipts they had were also destroyed by the collapse. “[Wjhere the fact of damage is clear and certain, but the amount
*533
is a matter of uncertainty, the trial court has discretion to fix a reasonable amount. . . . Simply because the amount is uncertain, the trial court should not deny recovery altogether.”
Cutler Cranberry Co. v. Oakdale Electric Coop.,
The fact of damage to the 107 items listed by plaintiffs is not challenged on appeal, and the five-page, single-spaced list includes furniture, power tools, wool carpeting, major appliances, and clothing. Although plaintiffs’ attempts at valuing these items were uncertain, the $1,000 awarded for the miscellaneous personalty is not against the great weight and clear preponderance of the evidence.
Trico and Muskego/Lee, with Germantown Mutual joining, argue that the trial court erred when it allowed as recovery for damage to plaintiffs’ home both the cost of repair and diminution in value. They cite the rule of
Laska v. Steinpreis,
The diminution in value which the trial court awarded in addition to cost of repair does not fall within the rule of Laska, but is in the nature of special damages. It reflects evidence that the repairs, when made, will not restore the property to its pre-collapse value. There *534 is evidence that the basement collapse will have to be disclosed to any prospective purchasers of the home, that the new wall, built by the same masonry company who built the failed wall (Trico), contains defects in design which may cause it to fail again, and that this latter fact may also have to be disclosed to prospective purchasers. The trial court did not err in awarding cost of repair, and its finding that even after these repairs have been made market value will be impaired is not against the great weight and clear preponderance of the evidence.
LIABILITY
The trial court found Muskego/Lee and Trico each 50% causally negligent because the collapsed wall as built violated two provisions of the Municipal Building Code: 2 it had only one pilaster; and it had solid-top (“capped”) blocks in the top course rather than solid blocks. Muskego/Lee and Trico contend that the trial court’s finding of building code violations is contrary to the great weight and clear preponderance of the evidence. We disagree.
The building code requires pilasters where the unsupported length of a foundation wall exceeds thirty times its thickness. As Trico’s brief points out, there is no dispute that simple application of this formula to the wall in question requires a pilaster every twenty-five feet. Because it is also undisputed that the wall in question exceeded fifty feet, the trial court was correct in concluding that two pilasters were required. 3
*535 Muskego/Lee and Trico argue that the width of the pilaster or pilasters installed should be subtracted from the unsupported length figure. This additional computation would result in a wall length of less than fifty feet, so only one pilaster would be required. This argument assumes that the pilaster itself constitutes “support.” The code defines “pilaster” as a “projection of masonry . . . to stiffen a wall against lateral forces.” (Emphasis added.) While the clear language of the code contemplates that a pilaster will stiffen a wall, the width of a wall where the pilaster is does not thereby become “supported,” justifying its subtraction from the unsupported length figure.
Muskego/Lee argue that because the building inspector (Lee) has always subtracted the width of pilasters from the “unsupported length” figure, this interpretation of the code is controlling under the rule of
Mednis v. Industrial Commission,
Trico argues that because the building inspector (Lee) testified that he followed the usual and customary procedure in approving the one-pilaster plan, lack of a second pilaster as required by the clear language of the code is not evidence of negligence. Although
[i]t is true that compliance with a customary practice furnishes evidence of due care, . . . [s]uch evidence is received for what it is worth, in view of all the circumstances of the particular case, and under proper instructions from the court as to its inconclusive nature the jury has the right to give it such consideration as they think it should receive in connection with all the other facts. Marolla v. American Family Mutual Insurance Co.,38 Wis. 2d 539 , 548,157 N.W.2d 674 , 679 (1968).
The trial court, as finder of fact, did not err in finding a code violation despite this evidence of custom.
The collapsed wall was built with solid-top blocks. The code states that “ [a] 11 masonry foundation walls shall be capped with solid masonry units.” Muskego/Lee and Trico argue, again relying on Lee’s interpretation and usual and customary application of the code, that this provision is unenforceable because it appears in a footnote, and if enforceable, is satisfied by use of solid-top
*537
blocks.
4
This second contention is again controlled by the definitional section of the code, which allows no room for interpretation: “Masonry, Solid-Masonry built without hollow spaces.” The footnote requiring solid masonry units in the top course of a foundation wall is an integral part of the code provisions on construction of foundation walls, and even if we felt there was sufficient confusion to warrant statutory construction, it is well-established that “effect is to be given, if possible, to each and every word, clause and sentence in a statute, and a construction that would result in any portion of a statute being superfluous should be avoided wherever possible.”
County of Columbia v. Bylewski,
Trico argues that this second violation is inconsequential because the evidence establishes that use of solid blocks adds no lateral strength to a wall. The evidence also establishes that the collapse may have been avoided if the superstructure of the house had been attached to the wall, and that solid, as opposed to solid-top, blocks facilitated attachment because fittings could not be placed securely in solid-top blocks. The trial court’s finding that this second code violation caused the collapse is *538 not contrary to the great weight and clear preponderance of the evidence.
Muskego/Lee contend that the trial court erred in imposing liability on a municipality without considering public policy factors, citing
Coffey v. City of Milwaukee,
We begin by noting that the public policy issues are not fully developed by counsel in their briefs. Examination of the full trial transcript and trial court findings convince us, nonetheless, that it is not against public policy to hold Muskego/Lee liable. Liability here does not arise out of routine periodic inspections where the defect causing the injury is possibly concealed or easy to overlook. It arises out of improper application of a building code both when plans were approved for issuance of a building permit and when final construction was approved for issuance of an occupancy permit. It is neither unjust to expect the municipality to assume responsibility for approval of an unsafe basement wall, nor
*539
is it unjust to allow recovery for the collapse and resulting damages.
See Stewart v. Wulf,
*540 Trico does not raise public policy factors, but attempts to limit or eliminate liability through other arguments:
(1) a mason contractor is entitled to rely on the building inspector’s approval of the plans submitted for issuance of a building permit;
(2) where a mason contractor blindly follows plans provided by the general contractor, negligence for constructing an unsafe wall should be imputed to the general contractor;
(3) the trial court should have apportioned negligence to the general contractor because the superstructure was not attached to the basement wall; and
(4) the trial court should have apportioned negligence to the general contractor because the lot was improperly graded.
The first three arguments ignore the undisputed fact that the only plans in the record require solid blocks in the top course. There was sufficient evidence presented at trial that Trico’s failure to use solid blocks prevented attachment of the superstructure to the basement wall, depriving it of substantial lateral support. This failure is Trico’s alone, and the trial court as finder of fact was free to afford evidence of custom as much as or as little weight as it deemed appropriate. Marolla, supra. 7
*541 The fourth argument ignores credible evidence that had the wall been constructed without defects, it would not have failed even if the lot was improperly graded. The trial court’s findings and apportionment are not against the great weight and clear preponderance of the evidence.
The trial court held that Germantown Mutual was liable to plaintiffs under its homeowner’s policy for the full amount of property damage, but was entitled to recover that amount from Muskego/Lee and Trico. Germantown Mutual argues that:
(1) the risk was never covered in the first instance under the policy;
(2) the risk was specifically excluded under the policy;
(3) the personal property loss is specifically excluded; and
(4) the property damage award exceeds its contract liability.
The first argument relies on the following language: “This policy insures against . . . [c]ollapse of buildings or any part thereof but excluding loss to . . . foundations . . . except as the direct result of the collapse of a building. Collapse does not include settling, cracking, shrinkage, bulging or expansion.” [Emphasis added.]
Germantown Mutual argues that the meaning of the term “foundations” is unambiguous, and its plain meaning encompasses basement walls in addition to underlying footings. “Words or phrases in a contract are ambiguous when they are reasonably or fairly susceptible to more than one construction.”
Stanhope v. Brown County,
We determine that the term “foundation” as used in the policy is ambiguous as applied to a basement wall and therefore reject Germantown Mutual’s use of a dictionary to show the “plain meaning” of the term.
See Garriguenc v. Love,
We reject the contention that this interpretation binds Germantown Mutual to “a risk it did not contemplate and for which it has not been paid.”
See Insurance Co. v. Universal Mortgage Corp.,
Germantown Mutual contends that the trial court erred when it found inapplicable policy provisions which excluded loss “caused by, resulting from, contributed to or aggravated by” earth movement, surface water, or water below the surface of the ground “including that which exerts pressure on . . . foundations [or] walls.”
In support of its contentions, Germantown Mutual marshalls evidence, including reports of plaintiffs’ experts, which tended to show that the excluded conditions contributed to the collapse. “On appeal, this court will examine the record, not for evidence to support a finding which the trial court did not make, but for facts to support the finding the trial court did make.”
First National Bank v. Nennig,
Germantown Mutual contends that the exclusions apply to the damage to personal property, which it alleges was occasioned by earth movement, surface water, or water beneath the surface entering the basement after the collapse of the wall. There was ample evidence for the trial court to find that this damage occurred simultaneously with and was caused solely by the wall collapse, which was of a sudden and violent nature, causing block fragments to abrade Mrs. Hawes’ heel as she fled up the stairs.
Germantown Mutual contends that it is not liable under its policy for the $5,000 loss in market value of the home after repairs because the policy expressly limits recovery for loss to a covered building structure to the smaller of the replacement cost or cost of repair. We agree, and modify that portion of the judgment awarding plaintiffs $14,616 against Germantown Mutual by substracting $5,000. Judgment on Germantown Mutual’s cross-complaints against Trico and Muskego/ Lee is accordingly reduced by $2,500 each.
By the Court. — Judgment modified, and as modified, affirmed.
Notes
The washing machine was destroyed by the wall collapse.
At all times relevant to the claimed violations, Muskego applied this code to one- and two-family dwellings. One- and two-family dwellings are now governed by Wis. Ad. Code, secs. Ind. 20-25 (Uniform Dwelling Code, effective June 1, 1980).
It seems clear from the record that if the unsupported length of the collapsed wall had not exceeded fifty feet, plaintiffs could *535 not complain, because the wall had one pilaster. The record establishes that the unsupported length of the collapsed wall only exceeded fifty feet by a few inches, which raises in our minds the questions of whether the plans and specifications originally called for a fifty-foot wall, and whether a wall exceeding fifty feet by only a few inches substantially complies with the code pilaster requirements. The record contains no plans or specifications showing this dimension, however, and no evidence that the variance by a few inches would result in no structural deficiency or weakness affecting health, safety or welfare. We note, however, that sec. 30.03 of the Municipal Building Code then in effect required compliance “in full” with code requirements, and that the code contained no provisions for variance. Cf. Wis. Ad. Code, sec. Ind. 20.19 (variance from a specific rule may be granted if variance does not result in lowering the level of health, safety and welfare intended by the specific rule.)
The only plans in the record were presented by the plaintiffs and show a cross-section of the wall. The plans clearly specify use of solid block in the top course. If these were the plans submitted to Muskego/Lee, or if the plans submitted called for solid block, Muskego/Lee could not be liable for approval of them. We are also cognizant of the difficulty of ascertaining upon final inspection whether solid blocks were actually used in the top course. Muskego/Lee has raised neither of these arguments, however, and there is insufficient evidence in this record for us to address them. It is clear from the evidence and arguments on appeal, however, that Muskego/Lee would have erroneously approved plans and construction specifying solid-top blocks.
Counsel argues at this point that this apportionment is too wholly out of proportion with the nature of Muskego/Lee’s acts, which it terms “passive negligence.” This argument has nothing to do with
Coffey’s
public policy factors, but raises the familiar challenge that the percentage of negligence attributed to a party was, in light of the facts, grossly disproportionate.
See, e.g., Stewart v. Wulf,
We decide this case in favor of municipal liability by applying common law public policy analysis. This does not preclude legislative determination, based on public policy, of the desirability of *540 municipal liability for erroneous approval of plans, specifications or buildings. We note without comment that the current Uniform Dwelling Code addresses the subject in Wis. Ad. Code, sec. Ind. 20.07(5): “Approval is not to be construed as an assumption of any legal responsibility for the design or construction of the dwelling or building component.”
We also note that Trico failed to produce any evidence regarding the specified length of the collapsed wall. We are unable to determine whether the wall with one pilaster exceeded fifty feet in compliance with the general contractor’s plans, or whether this excess of a few inches was due to Trico’s construction methods. See note 3, supra.
