Lead Opinion
Opinion of the Court by
Plаintiffs-appellants Naomi Guth, Malcolm Akiona, Lawrence Akiona, Darryl Akiona, Dennis Akiona, Matthew Akiona, and Alberta Alphin (collectively, Plaintiffs) appeal from the final judgment of the Circuit Court of the Second Circuit, the Honorable Shackley Raf-fetto presiding, entered pursuant to an order granting summary judgment in favor of defendants-appellees Haines Freeland, dba Special Services and Accommodation (Free-land), the County of Maui, and Maui Memorial Hospital (MMH) (collectively, Defendants). Plaintiffs’ suit arose from Defendants’ allegedly negligent handling of the body of Plaintiffs’ deceased mother, Barbara Akiona (Aki-ona). The circuit court granted summary judgment in favor of Defendants as to Plaintiffs’ negligent infliction of emotional distress. (NIED) claim because it was barred by Hawaii Revised Statutes (HRS) § 663-8.9 (1993). On appeal, Plaintiffs argue that the circuit court erred in granting summary judgment in favor of Defendants because HRS § 663-8.9 does not apply to NIED claims arising from the nеgligent mishandling of a corpse. In the alternative, Plaintiffs argue that this court should adopt the rule stated in the Restatement (Second) of Torts § 868 (1979). We hold that HRS § 663-8.9 does not apply to an NIED claim arising from the negligent mishandling of a coi'pse. Therefore, we vacate the circuit court’s order granting summary judgment in favor of Defendants and the judgment entered pursuant thereto and remand the case for further proceedings.
I. BACKGROUND
Akiona was admitted to MMH on September 22, 1995. The next day, she passed away, and Freeland transported her body to the morgue for refrigeration pending testing and a possible autopsy. The morgue is located in MMH. Akiona was considered a coroner’s case and was therefore in the custody and control of Maui County. Plaintiffs allege that Defendants negligently failed to refrigerate Akiona’s body, causing it to decompose.
Prior to her death, Akiona entered into a contract with Maui Funeral Plan, Inc., which provided for the removal of her body from the hospital, professional embalming, a casket, use of the funeral home facilities, a car and driver to the cemetery, and funeral arrangements by the funeral director and staff. The plan utilized Nakamura Mortuary. .In addition, Akiona told Plaintiffs that she wished to be interred according to the -wishes of her family. Plaintiffs, some of whom had not seen their mother for some time, desired an open casket funeral.
Anthony Vierra, an employee of Nakamura Mortuary, went to the morgue on the morning of September 25, 1995 to retrieve Akio-na’s remains. When he arrived, no one was staffing the morgue; a security guard let him in. Vierra discovered Akiona’s body outside the refrigeration unit. The body was bloated and partially decomposed. The face was bloated and purple, the eyes were bulging, and the tongue was swollen and partially protruding. Akiona’s body was also discolored, and the veins appeared black. Alvin Nakamura, the owner of the mortuary, stated in a deposition that the foregoing indicated an “advanced stage of decay.” Nakamura also stated that there was “a lot of skin slip, a lot of edema in the tissues, it smelled real bad. It was a hazzard to health.” Nakamu-
Arthur Souza performed the embalming. The embalming did not alter the appearance of Aikona’s body but delayed further decomposition and prevented any odor. He spoke with Plaintiffs and informed them that the funeral could not be open casket because of the condition of the body. When the Plaintiffs did not understand what he meant, Sou-za asked if they would like to see the body. Two of the Plaintiffs, Clarence and Malcolm Akiona, went with him to see the body. Plaintiffs claim that the news of what happened to Akiona’s body caused them serious emotional distress.
On September 22, 1997, Plaintiffs filed a complaint against Defendants and Clinical Laboratories of Hawaii, Inc. (CLHI),
On March 9, 1999, the court entered an order stating that “no genuine issues of material fact exist and Defendants ... are entitled to summary judgment as a matter of law as to all claims made by Plaintiffs herein.” A judgment pursuant thereto was entered on April 15, 1999. Plaintiffs timely appealed.
On appeal, Plaintiffs argue that HRS § 663-8.9 does not apply to a claim of NIED for the negligent mishandling of a corpse and, therefore, that the circuit court erred in granting summary judgment in favor of Defendants as to the NIED claim. In the alternative, Plaintiffs argue that this court should adopt the rule articulated in the Restatement (Second) of Torts § 868, establishing the independent tort of interference with dead bodies. We agree that HRS § 663-8.9 does not apply to a claim of NIED arising from the negligent mishandling of a corpse and that, therefore, the circuit court erred in granting summary judgment in favor of the defendants. Because we hold thаt HRS § 663-8.9 does not apply, we need not address Plaintiffs’ argument that interference with dead bodies should be adopted as an independent tort.
II. DISCUSSION
A. Standard of review
A circuit court's grant of summary judgment is reviewed de novo under the same standard applied by the circuit court. Dairy Road Partners v. Island Ins. Co., Ltd.,
Whether HRS § 663-8.9 applies to a claim for the negligent infliction of emotional distress arising from the negligent mutilation of a corpse is a question of statutory interpretation. Questions of statutory interpreta
Our statutory construction is guided by the following well established principles:
our foremost obligation is to ascertain and give effect to the intention of the legislature, which is to be obtained primarily from the language contained in the statute itself. And we must read statutory language in the сontext of the entire statute and construe it in a manner consistent with its purpose.
When there is doubt, doubleness of meaning, or indistinctiveness or uncertainty of an expression used in a statute, an ambiguity exists....
In construing an ambiguous statute, “[t]he meaning of the ambiguous words may be sought by examining the context, with which the ambiguous words, phrases, and sentences may be compared, in order to ascertain them true meaning.” HRS § 1-15(1) [ (1993) ]. Moreover, the courts may resort to extrinsic aids in determining legislative intent. One avenue is the use of legislative history as an interpretive tool.
Gray [v. Administrative Dir. of the Court], 84 Hawai'i [138,] 148, 931 P.2d [580,] 590 [ (1997) ] (quoting State v. Toyomura,80 Hawai'i 8 , 18-19,904 P.2d 893 , 903-04 (1995)) (brackets and ellipsis points in original) (footnote omitted). This court may also consider “[t]he reason and spirit of the law, and the cause which induced the legislature to enact it ... to discover its true meaning.” HRS § 1-15(2) (1993)....
In re Water Use Permit Applications,
B. HRS § 663-8.9 does not apply to an NIED claim arising out of the negligent mishandling of a corpse.
This court first recognized a claim for the negligent infliction of emotional distress in Rodrigues v. State, 52 Haw. 156,
However, in 1986, as part of an effort to achieve tort reform and stabilize liability insurance, the legislature adopted HRS § 663-8.9, which limited the availability of the claim for relief of NIED. See 1986 Haw. Spec. Sess. L. Act 2, § 1 at 3, § 22 at 12. The statute abolished the claim where the underlying basis for the action was property damage. However, the claim survived where the claimant’s emotional distress resulted in physical injury or mental illness. See HRS § 663-8.9; Hse. Stand. Comm. Rep. No. 4-86, in 1986 House Journal, Special Session, at 44. HRS § 663-8.9 provides:
Serious emotional distress arising from property damage; cause of action abolishеd; exception for physical injury, (a) No party shall be liable for the negligent infliction of serious emotional distress or disturbance if the distress or disturbance arises solely out of damage to property or material objects.
(b) This section shall not apply if the serious emotional distress or disturbance results in physical injury to or mental illness of the person who experiences the emotional distress or disturbance.
HRS Chapter 663 (1993 & Supp.2000) does not include definitions of “property” or “material objects.” Plaintiffs argue that HRS § 663-8.9 does not apply because: 1) a corpse is not “property”; and 2) case law and the legislative history of HRS § 663-8.9 establish that NIED 'for the negligent mishandling of a corpse exists as an independent tort.
Plaintiffs argue that a corpse is not “property” within the meaning of HRS § 663-8.9 because it cannot be sold or transferred and has no utility except to be interred or cremated. Although this court has noted that “ ‘[i]t is axiomatic that a corpse is not a person[,]’ ” Menashe v. Sutton,
It is universally recognized that there is no property in a dead body in a commercial or material sense. “[I]t is not part of the assets of the estate (though its disposition may be affected by the provision of the will); it is not subject to replevin; it is not property in a sense that will support discovery proceedings; it may not be held as security for funeral costs; it cannot be withheld by an express company, or returned to the sender, where shipped under a contract calling for cash on delivery; it may not be the subject of a gift causa mortis; it is not common law larceny to steal a corpse. Rights in a dead body exist ordinarily only for purposes of burial and, except with statutory authorization, for no other purpose.” Snyder v. Holy Cross Hosp.,30 Md.App. 317 at 328 n. 12,352 A.2d 334 at 340, quoting P.E. Jackson, The Law of Cadavers and of Burial and Burial Places (2d ed.1950).
State v. Powell,
2. Whether a corpse is a “material object”
HRS § 663-8.9(a) also applies to NIED claims arising solely out of damage to “material objects.” As noted, supra, there is no definition of the term “material objects” in HRS Chapter 663, nor is this term used in any other chapter. Ordinarily we would presume that, because the legislature used both the term “property” and the term “material objects,” the two terms are not synonymous. See, e.g., In re Doe,
However, the statute’s legislative history refers only to NIED claims arising from damage to “property.” See Sen. Stand. Comm. Rep. No. S5-86, in 1986 Senate Journal, Special Session, at 29 (“[tjhis section abolishes any cause of action for negligent infliction of serious emotional distress wherе the underlying basis for such a claim arises solely from 'property damages” (emphasis added)); Hse. Stand. Comm. Rep. No. 4-86, in 1986 House Journal, Special Session, at 44 (“[tjhis section is intended to abolish the cause of action for negligent infliction of serious emotional distress where the underlying basis for an emotional distress claim emanates from property damage only” (emphasis added)).
Neither the statute nor its legislative history shed light upon the meaning of the term “material objects.” However, as this court recently noted, “HRS § 663-8.9 reflects the view expressed by Justice [Bernard] Levin-son, concurring and dissenting in Rodrigues[.]"
It further appears to me that when a person’s material possessions are threatened by the negligence of another, it cannot be said that the owner is within a foreseeable zone of ‘psychic’ risk. Even though a person’s injury may be very real and can be proven, I would question the policy behind recognizing the value of an attachment to material possessions. This attachment should neither be encouraged by society nor made a basis for recovery in a court of law iri an age when man has surrounded himself with a veritable plethora of material possessions approaching the limits of what even an affluent society needs or. can afford.
Id. at 179,
Further, the policy behind the NIED claim and HRS § 663-8.9 support the foregoing interpretation of the statute. Cf. State v. Eleneki,
However, commentators have noted that:
In two special groups of cases, however, there has been some movement to break away from the settled rule and allow recovery for mental disturbance alone. A number of courts have allowed recovery against a telegraph company for the negligent transmission of a message, especially one announcing death, which indicates upon its face that there is an especial likelihood that such mental distress will result. The other group of eases has involved the negligent mishandling of corpses. Here the traditional rule has denied recovery for mere negligence, without circumstances of aggravation. There are by now, however, a series of cases allowing recovery for negligent embalming, negligent shipment, running over the body, and the like without such circumstances of aggravation. What all these cases appear to have in common is an especial likelihood of genuine and serious mental distress, arising from special circumstances, which serves as a guarantee that the claim is not spurious. ... Where the guarantee can be found, and the mental distress is undoubtedly real and serious, there may be no good reason to deny recovery.
We also note that several jurisdictions, although representing the minority view,
In the present case, Plaintiffs argue that, if claims such as theirs are barred, there will often be no one to hold defendants accountable for their negligent handling of dead bodies. A defendant does not owe a duty of care to the decedent, who is not himself actually harmed by the defendant’s actiоns. The court in Quesada stated:
As a society we want those who are entrusted with the bodies of our dead to exercise the greatest of care. Imposing-liability within the limits described 'will promote that goal. Further, those who come in contact with the bereaved should show the greatest solicitude; it is beyond a simple business relationship-they have assumed a position of special trust toward the family. Few among us who have felt the sting of death cannot appreciate the grief of those bereaved by the loss. It is neither unreasonable nor unfair to expect the same appreciation by those who prepare our dead.
Based on the foregoing, we believe that the policies behind the NIED cause of action and HRS § 663-8.9 support allowing a claim for NIED arising from the negligent mishandling of a corpse.
3. Standing
The class of plaintiffs who may assert a claim for relief for the emotional distress suffered as a result of the negligent mishandling of a corpse is not unlimited. Many of the courts that have allowed recovery to those who have not been physically injured have limited standing to those entitled to dictate the disposition of the decedent’s remains. See, e.g., Brown,
We believe that limiting recovery to immediate family members who are aware that the funeral, burial, or crematory services are being performed and for whose benefit the services are being performed is a reasonable limitation on the class of potential plaintiffs and that to extend the class further could, encourage “vexatious suits and fictitious claims.” Therefore, we hold that the duty to use reasonable care in the preparation of a body for funeral, burial, or crematory services, or in the rendition of those sendees, runs to the decedent’s immеdiate family members who are aware of the services and for whose benefit the seivices are being performed.
Having reviewed the record in the light most favorable to Plaintiffs, it is apparent that they are within the class of persons that have standing to bring a cause of action for NIED resulting from Defendants’ allegedly negligent mishandling of Akiona’s body and that there are genuine issues of material fact regarding their cause of action. Therefore, we hold that the circuit court erred in granting summary judgment in favor of Defendants on Cоunt I.
C. It is unnecessary to address the adoption of interference with dead bodies as an independent tort.
Plaintiffs argue that, if HRS § 663-8.9 bars recovery in the instant case, this court should adopt the rule sthted in Restatement (Second) Torts § 868
Based on the foregoing, we vacate the circuit court’s order granting summary judgment in favor of the Defendants as to Count I and the judgmеnt entered pursuant thereto. We remand the case to the circuit court for further proceedings.
Notes
.Although Clarence and Malcolm Akiona saw Akiona’s body, they do not allege a separate claim that the sight of the body caused them serious emotional distress.
. On May 25, 1999, Plaintiffs stipulated to the dismissal, with prejudice, of all claims against Defendant CLHI.
. Plaintiffs did not allege a contract claim.
. Many courts have instead recognized that the nearest relatives of the deceased have a quasi-property right in die deceased’s body that arises from their duty to bury the deceased. See, e.g., Travelers Ins. Co. v. Smith,
. Justice Abe joined in Justice Levinson’s concurring and dissenting opinion. Rodrigues,
. For examples of the majority view, see, e.g., Rekosh v. Parks,
. The concurring and dissenting opinion argues that this court should base its holding upon the Rodrigues reasonableness standard. Having decided the paramount issue that a person’s interest in freedom from serious emotional distress was entitled to legal protection, this court stated that "serious mental distress may be found where a reasonable man, normally constituted, would be unable to adequately cope with the mental stress engendered by the circumstances of the case." Rodrigues,
. We note that our holding is consistent with Francis v. Lee Enters., Inc.,
.Those who are not the decedent’s “nearest of kin” may only recover under a traditional negligent infliction of emotional distress claim, which requires that the emotional distress be manifested in physical injury. Morton,
. The concurring and dissenting opinion argues that the requirement that the plaintiff be aware of the funeral, burial, or crematory services is "irrelevant” and that the requirеment that the services be rendered on the plaintiffs behalf is "contractual in nature and remote from the interest sought to be protected.” Dissent at 160,
. Restatement (Second) Torts § 868, entitled "Interference with Dead Bodies,” provides thal "[o]ne who intentionally, recklessly or. negligently removes, withholds, mutilates or operates-upon the body of a dead person or prevents its proper interment or cremation is subject to lia-, bility to a member of the family of the deceased who is entitled to the disposition of the body.” However, section 868 was subsequently amended so that it no longer limits recovery to family members. Restatement (Second) Torts (Appendix) § 868, reporter's note.
Concurrence in Part
Opinion of
Concurring in part and Dissenting in part
I agree that summary judgment must be vacated. However, I disagree with the reasoning employed by the majority and the basis of the rule it adopts as to who may recover under the circumstances set forth in this case. In my view, (1) in the context of this case, the human remains of the decedent are not “property” as that term is used in Hawai'i Revised Statutes (HRS) § 663-8.9(a) (1993), (2) negligent infliction of mental distress is an independent tort for which recovery is allowed in this case under the standards established in Rodrigues v. State,
I.
A.
Law is, if anything, contextual. What in law may be acceptable in one setting may be considered anathema in another. HRS § 663-8.9(a), which abolishes a cause of action for “negligent infliction of serious emotional distress if the distress arises solely out of damage to property or material objects ” (emphasis added), presents such a dilemma.
“Property” is, in a broad sense, “an aggregate of rights which are guaranteed and protected by the government.” Black’s Law Dictionary 1216 (6th ed.1990) (citing Fulton Light, Heat & Power Co. v. State,
The term “material object” is not a legal concept but stems from the concurring and dissenting opinion in Rodrigues, which discouraged recognition of “attachment to material possessions” as a basis for recovery in a court of law.
The facts in this case do not present a preoccupation with material rather than intellectual or spiritual things and so we are not concerned with the “material object” aspect of HRS § 663-8.9(a). But conceivably, the remains of a person may be regarded as property, for example, as where they are pm-chased for anatomical study, or parts used for organ transplantation, or tissues
B.
It is not unexpected, then, that “[s]ome courts have recognized a quasi-property right in dead bodies for the limited purpose of [having a] body ... [appropriately] interred or disposed of.” Culpepper v. Pearl St. Bldg., Inc.,
I believe that, in the context in which this case arises, the human remains over which Plaintiffs grieve are not “property” as that term is employed in HRS § 663-8.9. In the context of Plaintiffs’ cause of action, the decedent’s body is not the object of sale or transfer or of some use, see Restatem&nt (Second) of Torts § 868 comment a, supra, stemming from its intrinsic nature and, thus, is not property in the commonly understood sense. The mental distress of family members or those in equivalent positions stems from the symbolic character the remains hold for such persons. In that framework, the cause of action is “exclusively one for mental distress,” id., and does not “arise solely out of damage to property[.]” HRS § 663-8.9(a). That being the case, HRS § 663-8.9(a) is not applicable, and the case law in our jurisdiction controls.
II.
The fallacy of an approach that focuses on the object that purportedly gives rise to psychic injury, rather than on an objective measure of the injury itself, is evident in this case. In a claim for psychic injury, it is not the property or the material object that tort recovery and liability are truly concerned with, but with the reaction to the thing. Therefore, it is the reasonableness of a plaintiffs response, rather than the object involved, that should define the ambit of a plaintiffs recovery and delimit the extent to which a defendant must render compensation. That was the focus in Rodrigues, in which this court held that “serious mental distress may be found where a reasonable [person], normally constituted, would be unable to adequately cope with the mental stress engendered by the circumstances of the case.”
However, in John & Jane Roes v. FHP, Inc.,
III.
In this case, the majority again carves out an exception to the general rule, adopting the “minority” view that physical injury or illness is not a prerequisite to suit in a claim for negligent mishandling of a body.
It can no longer be said that the advantages gained by the courts in administering claims of mental distress by reference to narrow categories outweigh the burden thereby imposed on the plaintiff. We recognize that the interest in freedom from negligent infliction of serious mental distress is entitled to independent legal protection. We hold, therefore, that there is a duty to refrain from the negligent infliction of serious menta! distress.
Ostensibly the categorical approach is employed to avoid the [dangers of “vexatious suits and fictitious claims,” majority opinion at 152,
*159 the jury is no less “without restraint” under the “reasonable [person]” standard ... than in innumerable other negligence cases where a “reasonable [person]” standard and general tort principles are applied and where the preliminary issue of whether the case.presents questions on which reasonable [persons] would disagree is for the court.
Rodrigues,
It was determined more than three decades ago that the advantages gained by the courts in administering claims of mental distress by reference to narrow categories was outweighed by the burden thereby imposed on the plaintiff and that the “interest in freedom from negligent infliction of serious mental distress is entitled to independent legal protection.” Rodrigues,
IV.
In my view, the physical injury requirement and the categorical approach to claims of psychic tort sounding in negligence were renounced in Rodrigues. “[T]he preferable approach is to adopt [a] general standard[ ] to test the genuineness and seriousness of mental distress in any particular case.” Id. at 171,
Hence, the appropriate measure for determining whether plaintiffs have alleged an actionable claim in this jurisdiction is that set forth in Rodrigues—that is, whether a reasonable person, normally constituted, would suffer severe mental distress under the circumstances of the case. See
Applying that standard returns reason and symmetry to the law and еasily resolves the issue presented to us in this case. For there is near universal agreement that a reasonable person, normally constituted, may be unable to adequately cope with the mental stress engendered by the desecration of a deceased family member’s remains. Recognition of negligently inflicted psychic injury as an independent tort, like the life experiences that compel it, see FHP,
V.
Rodrigues, rather than Christensen v. Superior Court,
Those most likely affected are those who are also most likely to suffer the greatest grief over the death of the decedent—-the parents, siblings, spouse, and children of the deceased and, in the absence of any such persons, those who in fact occupy an equivalent status. Cf. HRS § 663-3(b) (Supp.2000) (stating that damages may be recovered for a wrongful death of a person “by the surviving spouse, reciprocal beneficiary, children, father, mother, and by any person wholly or partly dependent upon the deceased person”).
The Christensen rationale is to the contrary and bears no relationship to an appropriate “family members” description. In Christensen, the California Supreme Court rejected a court of appeals decision that “close family members may recoverdamages for the emotional distress they suffer if remains are negligently ... mishandled,”
Under the Christensen formulation, a rational relationship between the interest sought to be protected—freedom from negligent infliction of emotional distress—-and those affected—the “immediate family members who are aware of the services and for whose benefit the services are being performed,” majority opinion at 155,
. HRS § 663-8.9(b) stales that "[t]his section shall not apply if the serious emotional distress or disturbance results in physical injury to or mental illness of the person who experiences the emotional distress or disturbance.” Ironically, if read literally, HRS § 663-8.9(b) imposes no limits on liability "if the serious emotional distress ... results in physical injury ... or mental illness [to] the person[.]” Therefore, as long as such injury or illness can be established, a cause of action with an underlying property claim will not be precluded by the literal language of the statute. "Serious mental distress” is not defined in the statute. Insofar as section (b) incorporates the serious mental distress standard announced in Rodrigues, supra, it is inherently inconsistent with that case's rejection of physical injury or mental illness as a prerequisite to suit.
. Arguably in some cases emotional distress may manifest itself in some physiological change.
. FHP distinguishes two lines of cases with respect to physical injury or impact requirements. In Leong v. Takasaki,
. That view essentially reflects the approach in Restatement (Second) of Torts § 868, supra, that discards the requirement of physical injury for family members seeking recovery against "[o]ne who ... negligently ... mutilates ... [a] body of a dead person[.]”
. The actual amount of damages any plaintiff would actually recover would, as in similar assessments of tort damages, depend on the circumstances of each case and proof of the nature of the relationship between the particular plaintiff and the deceased person.
. The term "reciprocal beneficiary" is tied to the provisions of HRS chapter 572C and is thus less satisfactory for common law application. Those described as reciprocal beneficiaries in HRS § 572C-3 and -4 (Supp.2000) would be included as being among those occupying an equivalent status.
