OPINION & ORDER
Gucci America, Inc. is a well-known manufacturer of luxury goods. The company holds a variety of trademarks in its products and designs, and invests substantial capital in ensuring that the marks maintain a reputation for quality. Seeking to capitalize on the popularity of Gucci products, certain internet merchants have sold “replica,” counterfeit Gucci products that infringe Gucci marks at significantly lower prices and of lower quality. Gucci recently concluded a successful litigation against one such merchant that operated a website called TheBagAddiction.com. The owners of the website admitted that they sold counterfeit Gucci products to customers across the country through the website. In its continuing effort to root out and prevent infringement of its trademarks, Gucci now brings suit against three entities, which while a step down in the “food chain,” allegedly ensured that TheBagAddiction.com was able to sell these counterfeit products. These defendants allegedly established the credit card processing services used to complete the online sales of fake Gucci items. The three defendants have jointly moved to dismiss the case for lack of personal jurisdiction and for failure to state a claim. For the reasons that follow, the defendants’ motion to dismiss is DENIED.
I. BACKGROUND
Gucci America, Inc. (“Plaintiff’ or “Gucci”) is a New York company, with its principal place of business in New York City. Compl. ¶ 11. It is the sole, exclusive distributor in the United States of items labeled with the “Gucci Marks,” including leather goods, jewelry, home products, and clothing.
Id.
The Gucci Marks are a series of marks — the Gucci name, the Gucci crest, the “non-interlocking GG monogram,” the “repeating GG design,” etc. — registered by Gucci with the United States Patent and Trademark Office.
See
Compl. ¶¶ 24-25 (reproduction of marks), Ex. 1 (Patent Office registration certificates). According to Plaintiff, the marks are well-known and recognizable in the United States and around the world. Gucci promotes the marks widely, and relies on “strict quality control standards” for its products, and as a result has achieved and retains a reputation for quality.
Id.
¶ 28. The company spends hundreds of millions of dollars to advertise and promote its products and marks, and enjoys billions in sales of the Gucci products. “Based on the extensive sales of the Gucci [pjroducts and such products’ wide popularity,” claims Plaintiff, “the Gucci Marks have developed a secondary meaning and significance in the minds of the purchasing public, and the
This case arises out of Plaintiffs attempts to eliminate online sales of counterfeit products and the unauthorized use of the Gucci Marks. In Gucci America, Inc., et al. v. Laurette Company, Inc., et al., No. 08 Civ. 5065(LAK), Gucci brought suit in this District against certain defendants, collectively known as the “Laurette Counterfeiters” or “Laurette,” for the sale of counterfeit Gucci products on a website called “TheBagAddiction.com.” 1 Through this website, the Laurette Counterfeiters sold a variety of “replica” luxury products, and, in particular, sold replica Gucci products under the Gucci name, with the various Gucci registered trademarks, and at fractions of the retail price for an authentic version. See Compl. ¶¶ 33-36 (describing and providing images of counterfeit Gucci products sold on TheBagAddietion.com). The website itself was replete with the use of the Gucci name and trademarks. See id. ¶ 41 (image of TheBagAddiction.com website). According to Plaintiff, the Laurette Counterfeiters “openly boasted” about the sale of counterfeit products, because the website expressly noted that the products were not authentic but rather “mirror images” of Gucci products. See id. ¶ 32. Though they are inferior in quality and workmanship, they appear to the naked eye to be similar if not identical to Gucci products. Gucci claims that, as a result of the sale of these counterfeit products, customers were deceived and misled “into believing that the products sold by the Laurette Counterfeiters on TheBagAddiction.com were authorized or sponsored by the Plaintiff.” Id. ¶ 40. Eventually, Laurette consented to the entry of judgment and admitted liability for counterfeiting activities. According to Plaintiff, “the Laurette [cjounterfeiters admitted ... that, without authorization or license ... they willfully and intentionally used, reproduced and/or copied the Gucci [mjarks in connection with their manufacturing, distributing, exporting, importing, advertising, marketing, selling and/or offering to sell their [counterfeit [products.” Id. ¶ 31.
Plaintiff now seeks to bring the present action against three companies, Durango Merchant Services, Frontline Processing Corporation, and Woodforest National Bank
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, who allegedly assisted the Laurette Counterfeiters and other similar website operators. Durango Merchant Services (“Durango”) is a Wyoming corporation with its business address in Duran-go, Colorado. According to Defendants, Durango has only five employees, and has no offices, no employees, and no property located in New York. Durango’s business is predicated on assisting merchants in setting up credit card processing services with institutions that provide credit card merchant accounts. Durango does business with New York-based companies, but maintains that this accounts for less than one percent of its revenue. Frontline Processing Corporation (“Frontline”) is a Ne
To understand the roles of the three defendants and their alleged liability, a summary explanation of the credit card transaction process is necessary. A customer will initiate the process when he or she purchases a product from the merchant with a credit card. Once the credit card information is “swiped” on a terminal, or entered on a website, the merchant terminal transmits an authorization request to the merchant’s “acquiring bank,” who in this case was Frontline and Wood-forest. The acquiring bank sends the credit card request through an electronic network to the cardholder’s issuing bank. Based on the cardholder’s credit limit or other factors, the issuing bank will send a message back through the network to the acquiring bank, who forwards it back to the merchant, which states that the merchant should either approve or decline the transaction. If approved, the merchant will complete the transaction and the acquiring bank will credit the merchant’s account with the appropriate amount of funds. This entire process typically takes a matter of seconds. Some days to months after the sale is completed, the acquiring bank will submit the transaction information to the issuing bank, which will seek payment from the cardholder and settle with the acquiring bank.
Gucci’s overarching theory of the case is that Durango arranged for web companies that sold counterfeit Gucci products to establish credit card processing services with companies like Woodforest and Frontline. These processors then provided the credit card services necessary for the sale of the faux Gucci items. The complaint focuses largely on the allegedly representative conduct of Defendants with the Laurette Counterfeiters. According to Plaintiff, Durango acted as an agent for the defendant credit card processing companies
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to locate potential customers, including the Laurette Counterfeiters and other similar infringing online operations. Durango collected a referral fee for bringing together these online merchants with banks and companies like Frontline and Woodforest. Durango’s website billed the company as specializing in services for “High Risk Merchant Accounts,” including those who sell “Replica Products.” Compl. ¶ 48.
Frontline began to provide credit card processing services to TheBagAddiction.com in September 2006. The relationship was precipitated by an application completed by the Laurette Counterfeiters through the assistance of Durango; Counley was listed as a sales agent for Front-line on the application. See Compl. ¶ 55. Once the service was established, Front-line processed Visa, MasterCard, Discover, and American Express credit card transactions for goods sold by the Laurette Counterfeiters. Frontline deducted a fee, or discount rate, based on the transactions it processed. As part of its services, Front-line would investigate “chargebacks” — a credit card charge that is disputed by a customer — made in connection with orders from the website. When faced with a chargeback, Laurette allegedly gave detailed documentation to Frontline, including a description of the item purchased and the price that was paid. Since Front-line credited Laurette’s account after a credit card transaction was authorized, but before it received any final payment from the issuing bank, it required Laurette to keep a “reserve account” for chargebacks. The account allegedly totaled in excess $40,000 by the time it was shut down in June 2008. Allegedly funded “solely through the proceeds from counterfeit goods sold on” the website, Frontline supposedly took possession of these funds when TheBagAddiction.com was shut down. Gucci also alleges that Frontline charged a higher transaction fee, or discount rate, for processing credit cards for high risk merchants, such as “replica” merchants like the Laurette Counterfeiters. Frontline was the only credit card processor used by the Laurette Counterfeiters for TheBagAddiction.com from September 2006 to November 2006, and Laurette continued to use Frontline until they were shut down in June 2008. According to Plaintiff, Laurette’s sales of counterfeit Gucci products from September 2006 to June 2008 totaled in excess of $500,000.
Laurette allegedly sought to do business with Woodforest because of the high discount rate it was charged by Frontline. The Laurette Counterfeiters applied for an account with Woodforest in November 2006; again Counley from Durango was listed on the application, this time as Woodforest’s sales agent.
See
Compl. ¶ 72. As part of the process, Woodforest employees reviewed the application and completed an “Internet Merchant Review Checklist.” The checklist required the employee to review the website and confirm that it contained a “complete description” of the goods offered, and pages of the website were printed in support of this review. Gucci alleges that Woodforest, through its employee, printed a number of pages from TheBagAddiction.com that displayed the Gucci Marks and counterfeit Gucci products. A second-level review of the website was allegedly performed after Woodforest accepted the application. An employee or agent would complete a purchase on the website and request a refund; this process was repeated regularly over the relationship with the online merchant. Woodforest began processing credit card transactions — Visa, MasterCard and American Express — for the Laurette Counterfeiters in November 2006, and con-
Gucci maintains that the credit card processing services established by these three defendants was essential to the Laurette Counterfeiters’ sale of counterfeit Gucci products. These services “facilitated the Laurette Counterfeiters ability to quickly and efficiently transact sales for [cjounterfeit [pjroducts through their website by enabling customers to use personal credit cards to pay for purchases on TheBagAddiction.com.” Compl. ¶ 87. Without credit card processing, Plaintiff claims, websites like TheBagAddiction.com could not operate or functionally exist. As such, Gucci believes that Durango, Frontline, and Woodforest are equally responsible for the infringement and counterfeiting engaged in by Laurette through their website. Based on these allegations, Plaintiff brings causes of action for (1) trademark infringement and counterfeiting under the Lanham Act, 15 U.S.C. §§ 1114, 1125, 1116, 1117; (2) contributory trademark infringement and counterfeiting pursuant to the Lanham Act; (3) vicarious liability for trademark infringement and counterfeiting under the Lanham Act; and (4) trademark infringement and unfair competition under New York state law, see N.Y. Gen. Bus. Law §§ 360-k, 360-o. Defendants jointly moved to dismiss these claims based on a purported lack of personal jurisdiction, and because Plaintiff has failed to state a claim, pursuant to Rule 12(b)(2) and (6) of the Federal Rules of Civil Procedure.
II. DISCUSSION
A. Personal Jurisdiction
1. Legal Standard
On a motion to dismiss for lack of personal jurisdiction, pursuant to Rule 12(b)(2), the plaintiff bears the burden of showing that the court has jurisdiction over the defendants.
See Grand River Enters. Six Nations, Ltd. v. Pryor,
Pursuant to the Federal Rules of Civil Procedure, “[a] court may exercise jurisdiction over any defendant who could be subjected to the jurisdiction of a court of general jurisdiction in the state in which the district court is located.”
Wiwa v. Royal Dutch Petroleum Co.,
2. The Defendants Are Amenable To Jurisdiction Under New York Law
New York’s long-arm jurisdiction statute provides for service of process for defendants based on both general and specific jurisdictional grounds. The jurisdictional facts presently before this Court indicate that jurisdiction is most clearly available pursuant to § 302(a)(3)(ii), for a tortious act committed outside the state that causes injury within the state. Jurisdiction pursuant to § 302(a)(3)(ii) is predicated on five elements: “(1) [t]he defendant committed a tortious act outside the state; (2) the cause of action arose from that act; (3) the act caused injury to a person or property within the state; (4) the defendant expected or should reasonably have expected the act to have consequences in the state; (5) the defendant derives substantial revenue from interstate or international commerce.”
Sole Resort, S.A. de C.V. v. Allure Resorts Mgmt., LLC,
The pleadings are sufficient to demonstrate injury to a person or property within New York. Gucci is a New York corporation with its principal place of business in New York City. It claims injury based on the confusion and lost sales created in the market by the counterfeits, as well as the harm from the diminished reputation for the marks due to the inferior quality of the counterfeits. Gucci specifically alleges sales of counterfeit goods to New York-based consumers. Injury within a state “includes harm to a business in the New York market in the form of lost
Fourth, it is clear that each of the three defendants derive substantial revenue from interstate or international commerce. The requirement for interstate commerce is intended to exclude foreign businesses that “are of a local character.”
Bensusan Rest. Corp. v. King,
The trickiest element, and primary source of contention with regard to jurisdiction, is whether or not each or any of the defendants expected or reasonably should have expected consequences in New York. The test for whether a defendant expects or should reasonably expect his act to have consequences within the State is an objective one.
Kernan,
Gucci has pled sufficient facts to demonstrate that each of the three defendants expected or should have expected that their business relationships with companies like Laurette, who sold counterfeit goods over the internet without restriction to any particular state, would have consequences in New York. Durango bills itself as a nationwide and international service that connects merchants, particularly high-risk online merchants, to credit card processing entities like Woodforest and Front-line. Moreover, Durango concededly has clients in New York, albeit a small number of them. It is allegedly a service provider for JP Morgan Chase Bank, who Gucci claims has its principal place of business in New York. At oral argument, counsel for Plaintiff proffered that Durango took on an additional business relationship with a “fake handbag company” that is located in New York.
See
Oral Argument Transcript (“Tr”) at 41 (Mar. 3, 2010). These are “tangible manifestations” of Durango’s attempts to reach the New York market.
See Parker Waichman,
Gucci’s allegations with regard to Woodforest and Frontline likewise establish that these two entities expected or should have expected consequences in this forum. Both companies hold themselves
3. Jurisdiction Satisfies Constitutional Due Process
In addition to satisfying the statutory elements for personal jurisdiction, Plaintiff must also demonstrate that the jurisdictional reach satisfies constitutional due process. The due process inquiry contains two parts: the minimum contacts inquiry, and the reasonableness inquiry.
See Parker Waichman,
(a) Minimum Contacts & Purposeful Availment
“Specific jurisdiction is determined by first asking if the claim arises
Woodforest and Frontline likewise availed themselves of the benefits of this forum, and maintain sufficient contacts to support jurisdiction. Like Durango, they operated interactive websites available in New York, billed themselves as available for nationwide business, and have a small number of clients in New York. Woodforest and Frontline availed themselves of the benefits of New York as part of a “nationwide market to serve clients,”
see Parker Waichman,
(b) Reasonableness
To satisfy due process, Gucci must also demonstrate that the assertion of jurisdiction “comports with traditional
B. Trademark Infringement Liability
1. Standard of review
To survive a motion to dismiss, a plaintiff must “plead enough facts to state a claim to relief that is plausible on its face.”
Bell Atl. Corp. v. Twombly,
Pursuant to Section 32 of the Lanham Act, “the owner of a mark registered with the Patent and Trademark Office can bring a civil action against a person alleged to have used the mark without the owner’s consent.”
Tiffany, Inc. v. eBay Inc.,
2. Direct and Vicarious Liability
Gucci has not put forth sufficient factual allegations to support trademark infringement claims based on either direct or vicarious theories of liability. Direct liability for trademark infringement requires a valid mark entitled to protection under the Lanham Act, and that the defendant used the mark in commerce in connection with . the sale or advertising of
Gucci’s allegations are also unable to support a claim for vicarious liability. Vicarious trademark infringement, a theory of liability considered elsewhere but not yet the subject of a decision by this Circuit, “requires a finding that the defendant and the infringer have an apparent or actual partnership, have authority to bind one another in transactions with third parties or exercise joint ownership or control over the infringing product.”
Hard Rock Cafe Licensing Corp. v. Concession Servs., Inc.,
3. Contributory Liability
Gucci’s only plausible theory of liability here is contributory trademark infringement. The Supreme Court has determined that liability can extend “beyond those who actually mislabel goods with the mark of another.”
Inwood Lab., Inc. v. Ives Lab., Inc.,
(a) Intentional Inducement
A party can be held liable for trademark infringement if it intentionally induces another to engage in trademark infringement. With regards to the role played by Durango, Plaintiffs inducement theory is supported by sufficient factual allegations. Durango’s website reaches out to “high risk merchant accounts,” including those who sell “replica products.”
Id.
¶ 48. The website further boasts that 95% of merchant accounts are approved and that Durango “speeializefs] in hard to acquire accounts.”
See
Coyle Decl., Ex. 10 (printed copies of Durango website pages). Similar to the companies that promise the extension of credit or loans to those who are rejected by traditional lending institutions for having bad credit, Gucci’s complaint suggests that Durango bills itself as a company that sets up a certain quality of business with credit card processing services that accept these “high risk” clients. These allegations can fairly be construed as Durango’s attempt to induce less savory businesses, like those who sell counterfeit “replicas” of luxury goods. Moreover, Gucci alleges that Durango’s sales representative, Nathan Counley, specifically discussed Laurette’s difficulty in finding a credit card processor because they were “replica” merchants, which Gucci argues was synonymous on the internet for a counterfeiter.
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Durango “communicated an inducing message to [its] ... users,” and while there is of yet no evidence that they expressly sought out
On the other hand, Gucci has failed to plausibly support a claim that either Woodforest or Frontline intentionally induced Laurette to sell counterfeit products. Durango, not Woodforest or Frontline, helped set up the Laurette Counterfeiters with credit card processing services. Though both companies allegedly advertised for high risk merchants, they did not bring Laurette to the table the way Durango allegedly did. Gucci notes that they both charged higher fees for processing high risk merchants, and that Front-line reviewed the language of the aforementioned acknowledgement of receipt of a replica product. These claims, however, are not enough to suggest that either Woodforest or Frontline took the affirmative steps necessary to foster infringement.
See Perfect 10,
(b) Control and knowledge
Even if a defendant does not seek out and intentionally induce a third-party to commit trademark infringement, it may still be held liable for the infringement if it supplied services with knowledge or by willfully shutting its eyes to the infringing conduct, while it had sufficient control over the instrumentality used to infringe.
See eBay,
Here, Gucci has made substantial factual allegations about the knowledge of all three defendants. These allegations at the very least provide a strong inference that each knew that Laurette traded in counterfeit products, or were willfully blind to that fact. As described previously, Durango allegedly held itself out to high risk replica merchants. Its sales agent, Counley, traded emails with the Laurette Counterfeiters who expressly told him that they were unable to get credit card services because they sold “replica” items. Counley later wrote back to say he had found a U.S. bank that “can do replica accounts now.” Compl. ¶ 54. Surely, a connection between an inability to get the services needed to transact goods online and the sale of replicas should have attracted Durango’s attention.
Frontline likewise is alleged to have sufficient knowledge of trademark infringement by the Laurette Counterfeiters. According to Gucci, Laurette completed an application to obtain Frontline’s services, and Nathan Counley, though a Durango employee, is listed as Frontline’s
Gucci claims that Woodforest’s situation is similar to Frontline. As was the case with Frontline, Counley represented himself on Laurette’s application as Wood-forest’s sales agent. See Compl. ¶ 72. The application itself said that Laurette was a “wholesale/retail designer [of] handbags,” and listed the supplier as a Chinese bag manufacturer rather than Gucci. See Compl., Ex. 6. Gucci also claims that Woodforest specifically reviewed the website and the products listed on it as part of its initial decision to do business with Laurette. A Woodforest employee allegedly completed an “Internet Merchant Review Checklist,” which required him or her to review the website and confirm whether it contained a complete description of the goods offered. See Compl. ¶ 75. Based on these claims and the website images provided by Plaintiff, even a cursory review of the TheBagAddiction.com would indicate that they claimed to sell replica Gucci products. Indeed, Plaintiff alleges that Woodforest printed out a number of pages that displayed goods that were for sale, including counterfeit Gucci products, and maintained these pages as part of their business records. Woodforest would also perform a second-level review, performed repeatedly after it accepted the business, where an employee would complete a purchase and request a refund. Finally, like Frontline, Woodforest investigated charge-back disputes and received supporting documentation that allegedly should have tipped them off to the infringing conduct. These claims are more than sufficient to suggest, at this stage of the litigation, that Woodforest knew or shielded themselves from the knowledge that Laurette was selling counterfeit Gucci products with their credit card processing system.
The most significant dispute between the parties with regard to contributory liability is whether any or all of the Defendants had sufficient control over Laurette and TheBagAddiction.com website to render them liable for the web merchant’s counterfeiting practices. As noted above, the control element was incorporated by the Seventh Circuit to establish a limiting principle that would exclude those service providers that do not really contribute to the infringing conduct;
Here, Plaintiff provides sufficient factual allegations to establish a claim that Woodforest and Frontline had some control over the directly infringing third-party, but fails to provide enough facts to show control on the part of Durango. Though Gucci has made an adequate showing of intentional inducement by Durango, there is little indication that they had much control over the website’s sales process. Durango appears to be the veritable middleman in this case. Though there allegedly was an ongoing relationship between Durango and the Laurette Counterfeiters, Gucci provides little indication that once Laurette received services from Frontline and Woodforest, Durango had any particular ability to stop or prohibit sales. Plaintiffs allegations suggest both inducement and knowledge, but “procuring merchant accounts with credit card processing agencies,” Compl. ¶ 51, does not demonstrate that Durango could thereafter prevent the sale of any or all of the counterfeit products.
In contrast, Gucci’s complaint indicates that Frontline and Woodforest’s credit card processing services are a necessary element for the transaction of counterfeit goods online, and were essential to sales from TheBagAddiction.com. Although other methods of online payment exist, such as online escrow-type services like PayPal,
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generally speaking “credit cards serve as the primary engine of electronic commerce.”
Perfect 10,
Frontline and Woodforest insist that these allegations are insufficient because they do not allege direct or complete control over the website itself. However, the ability to literally shut down the website is not needed given the facts of this case. The circuits that have considered this issue look for control and monitoring over the “instrumentality used ... to infringe the plaintiffs mark.”
Perfect 10,
Rather, Gucci’s allegations indicate that they are concerned primarily with the sale of tangible counterfeit goods to customers
Gucci has sufficiently alleged facts to support personal jurisdiction and its trademark claims against Durango, Woodforest, and Frontline. Although Plaintiff has not sufficiently pled facts to support either direct or vicarious theories of liability, claims against all three defendants may proceed based on a contributory liability theory. The factual allegations are sufficient to infer that Durango intentionally induced trademark infringement, and that Woodforest and Frontline exerted sufficient control over the infringing transactions and knowingly provided its services to a counterfeiter.
III. CONCLUSION
For the foregoing reasons, Defendant’s motion to dismiss is DENIED.
SO ORDERED.
Notes
. See TheBagAddiction.com, http://www.The BagAddiction.com. This site can longer be accessed because it was shut down following Gucci's lawsuit, but archived versions of the website can be browsed at The Internet Archive Wayback Machine. See http://web. archive.org/web/*/http://thebagaddiction.com (last visited May 23, 2010).
. Gucci also brings suit against certain other "ABC Companies,” unknown companies who engaged with the known defendants "in the manufacture, distribution, sale, and advertisement of [c]ounterfeit [p]roducts,” Compl. ¶ 17, and "John Does,” unknown individuals who also participated with the named defendants in the infringement and counterfeiting of Gucci products. Id. ¶ 18.
. Neither party has provided sufficiently clear terminology to describe Woodforest or Front-line. For the purposes of this opinion, terms like "acquiring bank” and "credit card processors” are intended to have the same meaning and do not imply anything about their services beyond what is alleged in the complaint.
. There is some confusion as to the precise contours of the foreseeability requirement. In
Keman,
the Second Circuit, citing a variety of New York cases, determined: "that a defendant’s product will find its way into New York does not satisfy this element, and that purposeful availment of the benefits of the laws of New York such that the defendant may reasonably anticipate being haled into New York court is required.”
Kernan,
. Woodforest strongly disputes that it has any relevant relationship with MCCS. Even after considering their arguments, however, Wood-forest and MCCS’s business relationship is at best nebulous. Regardless, Gucci's factual pleadings as a whole are sufficiently persuasive to support jurisdiction at this stage of proceedings.
. Federal law and state common law infringement claims are analyzed identically.
See, e.g., eBay,
. Defendants challenge the meaning of both "replica” and "high risk,” and claim that both are much more innocuous terms than Gucci suggests. First, "replica” is in fact often used in conjunction, or interchangeably, with the term "counterfeit” in case law on trademark infringement. See, e.g.,
Hermes Int'l v. Lederer de Paris Fifth Ave., Inc.,
. See PayPal, https://www.paypal.com (last visited May 26, 2010).
. Judge Kozinski's analysis, like that of the majority in
Perfect 10,
is largely set in the context of copyright infringement. However, he later states that his dissent on trademark infringement is based on “precisely the same reasons.”
Perfect 10,
. Indeed, Frontline and Woodforest's credit card processing system were likely integrated to some degree, since some sort of credit card "portal” necessarily had to be embedded in the website for a customer to make a purchase.
