Opinion for the Court filed by Circuit Judge TATEL.
Under National Labor Relations Board case law, where an employer promulgates work rules “likely to have a chilling effect on Section 7 rights, the Board may conclude that their maintenance is an unfair labor practice, even absent evidence of enforcement.”
Lafayette Park Hotel,
I.
Petitioner Guardsmark, LLC, a nationwide company providing security guard services, distributes a handbook to all uniformed employees. Three of the handbook’s rules are at issue here: a chain-of-command rule telling employees “not [to] register complaints with any representative of the client”; a solicitation rule prohibiting solicitation and distribution of literature “at all times while on duty or in uniform”; and a fraternization rule prohibiting employees from “fraterniz[ing] on duty or off duty” with other employees.
Guardsmark, LLC,
344 N.L.R.B. No. 97, at *1,
Focusing on events that occurred in Guardsmark’s San Francisco office, the Service Employees International Union Local 24/7 filed unfair labor practice charges with the National Labor Relations Board, and the Board’s General Counsel then issued a complaint, alleging that all three rules violate section 8(a)(1) of the National Labor Relations Act, 29 U.S.C. §§ 151-169, which makes it an unfair labor practice for employers “to interfere with, restrain, or coerce employees in the exercise [of their section 7 rights].” Id. § 158(a)(1). Section 7, in turn, provides that employees:
shall have the right to self-organization, to form, join, or assist labor organiza *373 tions, to bargain collectively through representatives of their own choosing, and to engage in other concerted activities for the purpose of collective bargaining or other mutual aid or protection, and shall also have the right to refrain from any or all of such activities
Id.
§ 157. The General Counsel charged that Guardsmark’s rules discourage protected labor activity, such as enlisting the support of customers for work grievances, soliciting and distributing literature while off duty, and meeting with other employees to discuss terms and conditions of employment.
Guardsmark,
344 N.L.R.B. No. 97, at *14-15,
The ALJ agreed with the General Counsel with respect to the chain-of-command rule because, according to the ALJ, the rule prevents employees from seeking client assistance regarding any aspect of their employment.
Guardsmark,
344 N.L.R.B. No. 97, at *14,
The Board adopted the ALJ’s conclusion that the chain-of-command rule explicitly prohibits protected labor activity because nothing in the rule limits its application to working time. Id. at *2. But the Board disagreed with the ALJ regarding the solicitation rule, concluding that employees would not reasonably construe the rule to include a “safe harbor” for “removing or covering their uniforms [while soliciting off duty in order to] conipl[y] with this provision.” Id. at *4. The Board explained that Guardsmark’s “clarification” of the rule to some employees in its San Francisco branch failed to cure the violation because the company never communicated the clarification to all employees. Id. at *5. The Board agreed with the ALJ that the fraternization rule prohibits only personal entanglements and that employees would reasonably understand it not to apply to protected activity. Id. at *3. Board Member Liebman dissented from the fraternization ruling, arguing that the limitation to personal entanglements, while perhaps the best reading of the rule, was not the only reasonable interpretation. Id. at *8. Finally, the Board modified the ALJ’s order to require nationwide posting of remedial notices. Id. at *6.
Guardsmark petitions for review as to the chain-of-command ■ and solicitation *374 rules. The Union petitions as to the fraternization rule, and Guardsmark intervenes in opposition. The Board seeks enforcement of its entire order.
II.
To determine whether a work rule violates NLRA section 8(a)(1), the Board considers “ ‘whether the rule[ ] would reasonably tend to chill employees in the exercise’ of their statutory rights.”
Adtranz ABB Daimler-Benz Transp. v. NLRB,
Because Congress delegated the task of applying the NLRA to particular situations to the NLRB, Board determinations “are entitled to considerable deference so long as they are ‘reasonably defensible.’ ”
Adtranz,
With these standards in mind, we turn to the three rules at issue in this case.
Chain^of-Command Rule
While on duty you must follow the chain of command and report only to your immediate supervisor. If you are not satisfied with your supervisor’s response, you may request a meeting with your supervisor and his or her supervisor. If you become dissatisfied with any other aspect of your employment, you may write the Manager in Charge or any member of management. Written complaints will be acknowledged by letter. All complaints will receive prompt attention. Do not register complaints with any representative of the client.
Guardsmark,
344 N.L.R.B. No. 97, at *1,
Guardsmark argues that instead of reading the rule as a whole, as
Martin Luther
requires, 343 N.L.R.B. No. 75, at *1 (holding that the Board “must refrain from reading particular phrases in isolation ... ”), the Board “treated the phrase ‘while on duty’ in complete isolation from the phrases that immediately followed it in the same paragraph.” Guardsmark’s Opening Br. 9-10. In our view, however, the rule’s structure supports the Board’s reading. Following the first sentence, which tells employees: “While on duty you. must follow the chain of command and report only to your immediate supervisor,” the next four sentences describe the chain of command, and the last sentence flatly tells employees: “Do not register complaints with any representative of the client.” Given the change in focus from supervisors to clients, the number of intervening sentences, and the last sentence’s direct command forbidding complaints to clients, the Board reasonably read “while on duty” to apply exclusively to the prohibition against discussing complaints with non-supervisory employees and interpreted the ban on client communications to be a separate non-time-limited instruction. Because “[e]mployees have a statutorily protected right to solicit sympathy, if not support, from the general public ... [and] customers” regarding their terms and conditions of employment,
see Stanford Hosp.,
Next, Guardsmark argues that “the Board ignored [the fact] that there was nothing in the record to show that [Guardsmark] ever maintained the rule in a manner suggesting that employees were prohibited from voicing complaints to clients during their non-working time.” Guardsmark’s Opening Br. 10. Under the two-step inquiry, however, the Board had no need to reach this issue given that it had already decided that the rule explicitly restricts section 7 activity. Put differently, since “mere maintenance” of a rule likely to chill section 7 activity may constitute an unfair labor practice “even absent evidence of enforcement,”
Lafayette Park,
Guardsmark cites three cases,
Aroostook County Regional Ophthalmology Center v. NLRB,
Finally, Guardsmark argues that the Board erred, by failing to consider the chain-of-command rule’s purpose, namely “to establish a method for efficiently reporting problems and having problems resolved- [in order .to] maintain an orderly work progression and resolve problems in a prompt manner.” Guardsmark’s Opening Br. 15. Although efficient resolution of disputes - may well represent a valid business purpose, Guardsmark never argued, neither here nor before the Board, that this purpose represents a special circumstance necessary to employee discipline or company production.
Cf. Stanford Hosp.;
Solicitation Rule
Solicitation and distribution of literature not pertaining to officially assigned duties is prohibited at all times while on duty or in uniform, and any known or suspected violation of this order is to be reported to your immediate supervisor immediately.
Guardsmark, 344 N.L.R.B. No. 97, at *1 (emphasis added). Finding that this rule violates section 8(a)(1), the Board explained that the rule “undoubtedly places restrictions on protected off-work solicitation [and] absent some persuasive justification for the rule, should be deemed over-broad and unlawful.” Id. at *4. The Board rejected Guardsmark’s argument that employees, knowing that the rule’s purpose was to ensure that their unofficial activities will not be attributed to the company, would understand they could solicit in uniform while off duty so long as they covered up company insignia. Id. “[N]othing in the plain language of the rule,” the Board explained, “communicates to employees that the rule allows such a safe harbor.” Id. Although Guardsmark explained the safe harbor to some employees, the Board found the company’s explanation “plainly insufficient to avoid a violation of the Act [because] narrowing interpretations of overly broad rules must be communicated to the entire work force covered by the rule.” Id. at *5.
Guardsmark argues that nothing in the rule explicitly prohibits off-duty solicitation and that employees would not reasonably so construe it, especially after the company clarified the rule’s safe harbor. We disagree. To begin with, because Guardsmark failed to communicate the safe harbor clarification to all employees who had received the handbook, the Board properly focused on the rule’s language.
See Ichikoh Mfg., Inc.,
Echoing arguments made in defense of the chain-of-command rale, Guardsmark contends that the Board failed to consider (1) the absence of evidence that it applied the rule to section 7 activity and (2) that it had a legitimate reason for adopting the rule, namely to disassociate itself from its employees’ unofficial activities. As to the first point, under the two-step inquiry, having concluded that employees would reasonably read the rule to prohibit off-duty solicitation while in uniform, the Board had no need to consider the absence of enforce
*378
ment.
Supra
p. 375. And although we have no doubt that disassociating itself from its employees’ unofficial activities represents a legitimate business objective, absent a “special circumstance[ ] ... mak[ing] the rule necessary to maintain production or discipline,”
Stanford Hosp.,
Fraternization Rule
While on duty you must NOT ... fraternize on duty or off duty, date or become overly friendly with the client’s employees or with co-employees.
Guardsmark,
344 N.L.R.B. No. 97, at *1 (emphasis added). The Board found that, unlike the chain-of-command and solicitation rules, nothing in the fraternization rule ran afoul of the Act. Observing that the rule lists “fraternize” next to two terms referring to romantic relationships among employees — “date” and “become overly friendly” — the Board concluded that “employees would reasonably understand the rule to prohibit only personal entanglements rather than activity protected by the Act.”
Id.
at *3. The Board analogized Guardsmark’s rule to one upheld in
Lafayette Park
that barred employee fraternization with hotel guests on hotel property.
See
We see several defects in the Board’s reasoning. To begin with, although the Board draws the meaning of “fraternize” from its neighboring words — in the statutory context we would call this
noscitur a sociis
— there is an equally applicable canon of construction, namely that all words in a text must be given independent meaning.
Cf. United States v. Menasche,
Here, a reasonable employee certainly could understand [Guardsmark]’s rule to sweep much more broadly than prohibiting only personal entanglements with clients and coworkers. The rule already bars dating and becoming overly friendly with those individuals, so a reasonable employee might well conclude that the prohibition on fraternizing must apply to something else.
Guardsmark, 344 N.L.R.B. No. 97, at *8 (quotation marks omitted).
The question, then, is whether employees would reasonably interpret that “some
*379
thing else” to bar them from discussing terms and conditions of employment. Answering yes, the Union cites
Merriam-Webster’s Collegiate Dictionary,
which defines “fraternize” as “to associate or mingle as brothers or on fraternal terms,” Merriam-Webster’s Collegiate Dictionary 463 (10th ed.1996), as well as
Roget’s New Millennium Thesaurus,
which lists “associate,” “cooperate,” “join,” and “unite” as synonyms of “fraternize,” (1st ed. v.1.3.1 2006), http://thesaurus.reference.com/ browse/fraternize. According to the Union, because “fraternize” includes fraternal relationships and because unions are fraternal organizations,
see Mallory Battery Co.,
We also disagree with the Board that the differences between this case and
Lafayette Park,
Finally, we agree with the Union that the Board relied too heavily on Guards-mark’s business justification. According to the Board, Guardsmark’s rule “is designed to provide safeguards so that security will not be compromised by interpersonal relationships ... between guards .... ”
Guardsmark,
344 N.L.R.B. No. 97, at *3 (internal quotation marks omitted). Guardsmark adds that it must prohibit personal entanglements among guards at all times because “it’s difficult to draw a solid line between being friends off duty and on [and] if employees develop a social relationship with somebody, ... it is very likely to carry over to have that same level of relationship when they are on the job.” Intervenor’s Br. 8. But even if Guardsmark has a legitimate interest in a twenty-four-hour ban, it had an obligation to demonstrate its inability to achieve that goal with a more narrowly tailored rule that would not interfere with protected activity.
See, e.g., Cmty. Hosps.,
III.
This brings us to Guardsmark’s claim that the Board’s remedy is too broad. Although the ALJ recommended that the company post remedial notices at its San Francisco offices, the Board ordered it to do so at all offices nationwide. Because the Board has “broad discretionary power ... to fashion remedies” for unfair labor practices, we will alter its remedial decisions only if “it can be shown that the order is a patent attempt to achieve ends other than those which can fairly be said to effectuate the policies of the Act.”
Petrochem Insulation, Inc. v. NLRB,
Guardsmark has failed to make such a showing. Where, as here, a compa
*381
ny-wide policy violates the NLRA— Guardsmark distributed its handbook with the three unlawful rules to all employees nationwide — only a company-wide remedy extending as far as the company-wide violation can remedy the damage.
See, e.g., U.S. Postal Serv. v. NLRB,
IY.
For the reasons given above, we deny Guardsmark’s petition for review and grant the Board’s cross-petition for enforcement with respect to the chain-of-command and solicitation rules, as well as the scope of the remedy. We grant the Union’s petition for review as to the fraternization rule and, as to that rule, deny the Board’s cross-petition for enforcement.
So ordered.
