Graduate Management Admission Council v. RajuGraduate Management Admission Council v. Raju
MEMORANDUM OPINION
This copyright and trademark action against a citizen of India grows out of defendant’s use of a foreign Internet website with an infringing domain name to sell plaintiffs copyrighted materials throughout the world including the United States. Defendant has defaulted and plaintiff has demonstrated a right to copyright and trademark relief provided there is personal jurisdiction over defendant. Thus, explored and resolved here is the question whether there is personal jurisdiction over a citizen of India who registers and operates a foreign website selling plaintiffs test preparation materials in apparent violation of United States copyright and trademark laws, where (i) the copyright and trademark holder is located in Virginia, (ii) the website contains a purported testimonial from a Virginia citizen, (iii) infringing materials were sold and delivered to two individuals in Virginia, -and (iv) the website contains ordering information for United States citizens.
I. 1
Plaintiff Graduate Management Admission Council (“GMAC”) is a nonprofit Virginia corporation located in McLean, Virginia. GMAC develops and owns all rights to the Graduate Management Admission Test (“GMAT”), which is used to assess the qualifications of applicants to approximately 1700 graduate business management programs in the United States and elsewhere. The GMAT forms and the questions created by GMAC are original, copyrightable materials, and GMAC enjoys exclusive rights to copy, distribute, display, publish, and prepare derivative works. GMAC routinely registers all of its test forms and questions with the Register of Copyrights. In addition, GMAC has registered “GMAT” as a trademark with the United States Patent and Trademark Office.
Defendant Narasimha Raju (“Raju”) is a citizen of India. Raju registered the domain names < gmatplus.com > and < gmatplus.net> in April and May of 2000. According to the record, the original registrar for these domain names was wespe.de, located in Germany. The record further reflects that Raju subsequently changed the registrar for < gmatplus.com > to Domain People, Inc., and the registrar for <
Using these domain names, Raju operates a website under the name of “GMAT-plus” which sells GMAT questions for test preparation purposes. 3 The site purports to sell, for as much as $199, seven books containing “100% actual questions, which were never published in any GMAT books and material.” 4 Significantly, the promotional text on the website claims that 74% of recent test takers scoring above 700 on the GMAT were from India, China, Korea, Japan, and Taiwan, even though only 22% of all test takers come from those five countries. The GMATplus website attributes this disproportionate success to the fact that “most of [these high scorers from these countries] have access to 100 percent of unpublished previous questions in these countries.” According to GMAC, Raju sold and delivered infringing materials to individuals located in Virginia on at least two known occasions. 5
The GMATplus website facilitates the ordering of materials through a two step process, combining a money transfer arranged through a third party with on-line ordering through a provided email address. Potential customers are directed first to contact Western Union or Money-Gram to set up a payment to Narasimha Raju in Hyderabad, India, and then to send an email to “gmatplus@yahoo.com” containing the customer’s name, address, and telephone number and the money transfer reference number provided by Western Union or MoneyGram. The provided email address is only to be used for “shipping and payment” purposes, not for general questions about the products. The ordering information appears to facilitate worldwide orders, but places specific emphasis on the United States and Canada. The site provides the toll free numbers for Western Union or MoneyGram to be used “in the U.S. or Canada,” while those located “in other countries” are provided hyperlinks to Western Union’s and Money-Gram’s websites so that they can find the office nearest to them. The site promises delivery to “most parts of the world (including the US) within 3-5 working days.” No countries or markets other than the United States and Canada are mentioned by name on the ordering page. Furthermore, of the six testimonials that appear on the website, three are purportedly from the customers in the United States, including one in Virginia, with the other three coming from customers in Singapore, Australia, and France.
On April 24, 2002, GMAC filed a five count complaint against Raju alleging (i) copyright infringement, in violation of 17 U.S.C. § 501(a), (ii) trademark infringe
In a Report and Recommendation dated October 11, 2002, the magistrate judge recommended a finding of no personal jurisdiction over Raju. 7 On October 25, 2002, GMAC responded by filing an objection to the Report, contesting that recommendation. Accordingly, the matter is now ripe for a determination of whether there is personal jurisdiction over Raju based on the facts alleged in the record.
II.
A.
The determination of
in personam
jurisdiction involves a two-step inquiry.
See, e.g., Alitalia-Linee Aeree Italiane v. Casinoalitalia.com,
1. Virginia long-arm, statute
The conduct alleged by GMAC clearly places Raju within the reach of the
2. Due Process analysis
The second prong of the personal jurisdictional inquiry requires a consideration of the constitutionality of personal jurisdiction under the Due Process clause. Under the well-established
International Shoe
formulation, the exercise of personal jurisdiction over a defendant requires that the defendant “have certain minimum contacts with [the forum] such that the maintenance of a suit does not offend ‘traditional notions of fair play and substantial justice.’ ”
See Int’l Shoe Co. v. Washington,
As the Fourth Circuit noted in
ALS,
this due process analysis must take account of
Under the now-familiar Zippo test, the likelihood that personal jurisdiction can be constitutionally exercised is determined by focusing on “the nature and the quality of commercial activity that an entity conducts over the Internet.” Id. at 713. Passive websites, that do “little more” than make information available to users in other jurisdictions, cannot support personal jurisdiction everywhere that information is accessed. Id. at 714. At the other end of the spectrum are situations where a defendant “clearly does business over the Internet,” for example through the “knowing and repeated transmission of files over the Internet,” which clearly do support personal jurisdiction. Id. In between is the “middle ground” of “interactive Web sites” which are not passive, because they allow a user to exchange information with the host computer, but also do not constitute “clearly do[ing] business over the Internet.” Id. To determine whether an “interactive” website is grounds for personal jurisdiction, a court must consider the “level of interactivity and the commercial nature of the exchange of information that occurs on the Web site.” Id.
In this regard, the Fourth Circuit “adopt[ed] and adapt[ed] the Zippo model” as follows:
[A] State may, consistent with due process, exercise judicial power over a person outside of the State when that person (1) directs electronic activity into the State, (2) with the manifested intent of engaging in business or other interactions within the State, and (3) that activity creates, in a person within the State, a potential cause of action cognizable in the State’s courts.
ALS,
In this case, GMAC asserts that the following contacts support a finding of personal jurisdiction based on Raju’s contacts with Virginia: First, Raju’s site is not merely passive; through it, he solicited orders of his infringing materials from Virginia residents. Second, Raju specifically targeted Virginia residents, by listing a testimonial from a Virginia customer and by selling and shipping materials to at least two Virginia residents. Third, Raju’s
These contacts, evaluated in light of the three part
ALS
test, point ultimately to the absence of personal jurisdiction.
See ALS,
Finally, GMAC also relies on the fact that the tortious conduct was targeted at GMAC, which is located in Virginia. In some circumstances, the location of the plaintiff, as the “focal point ... of the harm suffered” can form the basis for personal jurisdiction.
Calder v. Jones,
In sum, the magistrate judge correctly concluded that there is no basis for personal jurisdiction in Virginia under Rule 4(k)(l)(A) based on the contacts with Virginia asserted by GMAC.
B.
Although not raised by GMAC in its complaint or in its brief in opposition to the Report and Recommendation, there is an alternate basis for personal jurisdiction in this case under Rule 4(k)(2), Fed. R.Civ.P. This Rule provides for personal jurisdiction through nationwide service of process over any defendant provided (i) exercise of jurisdiction is consistent with the Constitution and the laws of the United States, (ii) the claim arises under feder
1. Due Process analysis
The first element of the Rule 4(k)(2) analysis requires the same minimum contacts due process analysis as is conducted under Rule 4(k)(l)(A), with the significant difference that the relevant forum is the United States as a whole, not an individual State.
See Base Metal,
In considering Raju’s contacts with the United States in this case, the
ALS
test for determining personal jurisdiction based on electronic activities, must be adapted for the purpose of national contacts analysis. Substituting the United States as the relevant forum, the test requires a showing in this case (i) that Raju directed his electronic activity into the United States, (ii) that he did so with the manifest intent of engaging in business or other interactions within the United States, and (iii) that his activity creates a potential cause of action in a person within the United States that is cognizable in the United States’ courts.
See ALS,
Raju’s alleged activity plainly creates a potential cause of action in a person within the United States which is cognizable in federal courts, satisfying the third element of the
ALS
test. GMAC is a Virginia nonprofit corporation and thus a “person” within the United States. GMAC’s causes of action are based on federal law, and thus are clearly cognizable in federal courts. It is also clear that Raju’s intent is to “engag[e] in business,” namely the business of selling his GMAT test preparation materials to buyers for a substantial fee. Thus, the second element of the
ALS
test is fulfilled in part. All that remains is a showing that Raju “directed his electronic activity” into the United States, with the intent of engaging in business “within the
The record clearly indicates that Raju directed his activity at the United States market and specifically targeted United States customers.
17
The intended market for business conducted through a website can be determined by considering the apparent focus of the website as a whole.
See Young,
There is ample evidence that Raju targeted the United States market. First, and most significantly, the GMATplus site provides specific ordering information for United States customers. The ordering information page directs customers who “live in the United States or Canada” to contact Western Union or MoneyGram, and provides the toll free numbers for use by those customers. Other customers are directed simply to “contact [their] local MoneyGram office” or use a hyperlink to MoneyGram to find the nearest local office. No other countries apart from the United States and Canada are mentioned by name on the ordering information page. Thus, ordering information for customers in the United States (and Canada) is provided first and with more specificity than for customers from other countries. Second, the ordering information page informs customers that materials will “reach most parts of the world (including the US) within 3-5 working days.” Third, the prices for the products are listed in dollars, presumably United States dollars. Fourth, three of the six testimonials are purportedly from United States citizens. Fifth, the promotional text on the site suggests that Raju’s materials will allow American citizens and others to catch up with test takers from “India, China, Korea, Japan, and Taiwan,” who purportedly score better on the test as a group than “their American or European counterparts ... because most of them have access to 100 percent of unpublished previous questions in these countries.” Finally, Raju confirmed his apparent intent to serve United States customers by shipping his materials to the two Virginia residents mentioned in the record.
In sum, it is quite clear upon review of the GMATplus website and the record as a whole that while Raju may have aimed his website at the entire, worldwide market of GMAT test takers, he specifically directed his electronic activity at the United States market and did in fact ship materials in the United States.
18
Thus, GMAT has
2. Remaining issues under Rule 1(h)(2)
The second element of Rule 4(k)(2)— that the claim arise under federal law — is readily shown. See Rule 4(k)(2), Fed R. Civ. P. GMAC’s five claims, for copyright infringement, trademark infringement, dilution, cyberpiracy, and unfair competition, all arise under and are expressly predicated on federal statutes.
The final element of Rule 4(k)(2) requires a showing that the defendant is not subject to the jurisdiction of the courts of general jurisdiction of any state.
See
Rule 4(k)(2), Fed R. Civ. P. Federal courts have struggled in determining how fairly to assign the burden of making this showing, since it apparently places a burden on plaintiffs, who bear the burden of establishing personal jurisdiction, to “prove a negative,” namely that the defendant is not subject to personal jurisdiction, in all fifty states.
See, e.g. Swiss American Bank,
A final matter that must be addressed before finding jurisdiction under Rule 4(k)(2) in this case is the fact that GMAC has not asserted 4(k)(2) as a basis for jurisdiction.
20
This omission is not decisive, for it is clear that “[fjederal courts are entitled to apply the proper body of law, whether the parties name it or not.”
ISI Int’l,
In sum, the record shows that there is no personal jurisdiction over Raju in any state court, that GMAC’s claims arise under federal law, and that Raju’s contacts with the United States are sufficient to permit the exercise of personal jurisdiction in this matter without violating due process. In other words, while the record clearly shows that Raju directed his activities at the United States market, in apparent violation of GMAC’s rights, he did not sufficiently direct his activities at any given state to justify a finding of personal jurisdiction in any state court. Rule 4(k)(2) was enacted precisely to fill this gap in personal jurisdiction under Rule 4(k)(l)(A).
See ISI Int%
III.
In conclusion, there is personal jurisdiction here over Raju under Rule 4(k)(2), Fed.R.Civ.P. It is also apparent on the record that Raju is in default. Accordingly, the magistrate judge is directed in an accompanying order to take whatever steps deemed necessary to determine the appropriate relief to be awarded GMAC in this matter.
The Clerk is directed to send a copy of this Memorandum Opinion to all counsel of record.
Notes
. The facts are drawn from the complaint. Upon default, facts alleged in the complaint are deemed admitted and the appropriate inquiry is whether the facts as alleged state a claim.
See Anderson v. Foundation for Advancement, Educ. and Employment of American Indians,
. Although the location of these registrars is not specified in the complaint, the public record shows that wespe.de is located in Germany, Domain People, Inc. is located in Canada, Enom, Inc. is located in Washington state, and 123Register.com is located in California.
. It appears that the GMATplus site is not currently operating at either domain name. Yet, because this fact is not contained in this record, and because the site might reappear at any time, this recitation of facts proceeds, as does the complaint, using the present tense.
. Because GMAC does not publish most questions used on prior exams, but rather reuses them, Raju's alleged publication of GMAT questions not only violates GMAC’s copyrights, it also undermines the integrity of the test.
. These materials did not contain secure, unpublished questions, but did include material copyrighted by GMAC.
. See Graduate Management Admission Council v. Raju, Civil Action No. 02-581-A (E.D.Va. September 9, 2002) (Order).
. See Graduate Management Admission Council v. Raju, Civil Action No. 02-581-A (E.D.Va. October 11, 2002) (Report and Recommendation).
. Because the Virginia long-arm statute has been construed by Virginia courts to extend personal jurisdiction to the full extent permitted by the Due Process clause, the first inquiry is often merged with the due process analysis.
See, e.g., Young,
. General jurisdiction, which is necessary when the contacts with the forum are not the basis for the suit, is analyzed under the more demanding "continuous and systematic” standard.
ALS,
.
See also Alitalia-Linee,
The
ALS
panel also notes that the "stream-of-commerce” concept, under which a person who "puts an article into commerce is held to anticipate suit in any jurisdiction where the stream takes the article,” has never been adopted by the Supreme Court.
ALS,
. NSI has since been acquired by VeriSign Global Registry Services, which is also located in Virginia.
See Cable News Network v. CNNews.com,
. GMAC is located in Virginia and has numerous potential causes of action cognizable in Virginia courts based on Raju’s sale of GMAT materials, thus satisfying the third element of the ALS test. Id. Furthermore, Raju's efforts to sell the infringing materials through his website clearly manifest "an intent to engage in business,” partially fulfilling the second element. Id.
. If the existence of two customers in Virginia were sufficient to establish personal jurisdiction here, then an online retailer would be subject to suit anywhere it knowingly shipped materials. Yet, more traditional retailers are not subject to personal jurisdiction anywhere they ship their products.
See, e.g., Chung v. NANA Development Corp.,
. In
Calder,
the defendants were subject to personal jurisdiction in California in a libel suit based on a story they had written and edited in Florida, because their allegedly tor-tious actions were "expressly aimed at California” and "they knew that the brunt of [the] injury would be felt by respondent in the State in which she lives and works.”
Id.
at 789-90,
. The website states: "ETS prepares 45 types of questions ....”; "ETS officially publishes (including its Official Guide) only about one third of the questions "ETS is good at testing the same unpublished questions again and again.”; "Test-prep companies ... are poor at mimicking ETS questions.” Though this record does not contain any information about ETS, the site presumably refers to Educational Testing Services, "ETS,” which is located in New Jersey and administers the GMAT in partnership with GMAT.
. The Due Process clause protects persons from being "haled into a court” unless they have sufficient contacts with the “sovereign that established the court.”
ISI Int’l,
. In other cases, simply aggregating contacts on a nationwide basis instead of on a state by state basis may provide sufficient contacts to support the conclusion that the defendant knowingly directed his activities into the forum, but such is not the case here. The record still names only the two Virginia residents as customers who actually received Raju's materials in the United States. However, it is not necessary here to infer from the number of contacts that Raju was targeting his activity at the United States market because the GMATplus website provides direct evidence of Raju's focus on this market.
. In concluding that Raju did not direct his activity at Virginia, the Report and Recommendation noted that the website “appears principally to target customers from outside the United States.” GMAC argues strongly and persuasively against this conclusion. However, even assuming that the website does "principally target” foreigners, it is nonetheless clear that Raju is also directing
. In this situation, it would be inappropriate to require more than a
prima facie
showing that Raju is not subject to jurisdiction in any state. Otherwise defendants, who typically control the information needed for the personal jurisdiction inquiry, could thwart jurisdiction under Rule 4(k)(2) by refusing to appear. If plaintiffs seek to enforce a judgment entered in this case in another district in the United States, Raju could appear in that dis-tricl and collaterally attack the jurisdictional finding here, but would have to concede personal jurisdiction there.
See Foster v. Arletty 3 SARL,
. But it should be noted in this regard that GMAC does argue that the record supports a showing that Raju targeted the United States as a whole.
. In
Base Metal,
the Fourth Circuit appears to. fault a plaintiff for arguing jurisdiction under Rule 4(k)(2), while claiming jurisdiction in Virginia courts and without asserting in the alternative or otherwise that the defendant was not subject to personal jurisdiction in any state.
See Base Metal,