Grace Ray and Earl Ray, as parents and next friends of R.M., a minor, filed a complaint in district court under 42 U.S.C. § 1983, alleging that E.J. Foltz, Deborah Jones, and Nancy Corley violated R.M.’s substantive due process right to physical safety as a dependent child in the custody of the Florida Department of Children and Families. The defendants filed a motion to dismiss based upon qualified immunity, which the district court denied. Defendants timely filed this appeal.
I.
E.J. Foltz, Deborah Jones, and Nancy Corley were employed in the licensing unit of the Florida Department of Children and *1081 Families (the “Department”) at all times relevant to this action. Each was involved in the assessment, screening and evaluation of foster homes during this time. Each was also directly involved with the licensing of Keith and Lena Cumberbatch to provide foster care in their home.
On February 21, 2001, the Department placed R.M., a three-year-old child, and his ten-month-old sister, Latiana, in the Cum-berbatch foster home. R.M. was thereafter neglected and abused in the Cumber-batch home. Five months after R.M. and Latiana’s placement in the Cumberbatch home, Latiana was murdered by Lena Cumberbatch.
It is important to note at the outset that none of these defendants is accused of personally inflicting any injury upon R.M. The person who abused R.M. is in prison for life. 1
Grace Ray and Earl Ray, however, claim that these defendants could have and should have prevented this tragedy from happening. The gravamen of the Rays’ complaint is that the defendants violated certain Department guidelines and procedures in licensing the Cumberbatch home, which both allowed R.M. to be placed in a “dangerous environment for foster children,” and aggravated the likelihood that he would be abused there. Although none of these allegations has been proven, we shall assume that they are true for the purpose of deciding whether defendants must answer in court to the Rays’ claim.
See GJR Investments, Inc. v. County of Escambia,
II.
These defendants might be required to answer in court to the Rays’ charges, even if they did not personally injure R.M. If the Rays claimed that the defendants actually knew that R.M. was being abused and were deliberately indifferent - to it — did nothing about it — we would require them to answer this claim in court.
But this is not what the Rays claim. While they claim that defendants did nothing about the abuse of R.M., they make no claim that the defendants actually knew about it. The Rays allege only that the defendants failed to gather certain information as required by the Department that might have alerted them to the risk of harm to R.M., and that they failed to follow certain other guidelines and procedures that might have prevented his injuries. Essentially, the Rays claim is that the defendants should have knoum about the risk of harm to R.M. Under this circumstance, the defendants maintain that, as state employees required to take discretionary actions in the performance of their duties, they áre immune from this action.
A. The Qualified Immunity Defense
When government officials act in a way that knowingly violates a clearly established statutory or constitutional right of which a reasonable person would have known, they are not immune from suit and may be held liable for the damage their actions caused.
Harlow v. Fitzgerald,
The United States Supreme Court has said that this defense serves important public policies.
Richardson v. McKnight,
It is for this reason that the doctrine provides immunity from suit, not just a defense that may be raised at trial.
Mitchell v. Forsyth,
Because of these important, even critical, public policies underlying the defense of qualified immunity, the Supreme Court has indicated that all but the plainly incompetent and those who
knowingly
violate the law are shielded from lawsuits.
Malley v. Briggs,
B. The Defense As Applied to this Case
1. R.M.’s clearly established right to physical safety in his foster home
It is clearly established in this circuit that foster children have a constitutional right to be free from unnecessary pain and a fundamental right to physical safety.
Taylor v. Ledbetter,
We reject defendants’ argument that
“Taylor
merely generally establishes that a foster child’s constitutional rights may be violated,”' while not making it “apparent that any
specific
conduct violates a foster child’s constitutional rights.” Even were the facts of
Taylor
not substantially similar to those here,
see Hope v. Pelzer,
Thus, there can be no question under the facts alleged, that the injuries sustained by R.M. violated his well-established constitutional right in this circuit to be reasonably safe in his foster home. Nevertheless, the Rays cannot proceed upon this allegation alone. The law also requires that the Rays be able to claim that the defendants were
deliberately indifferent
to the violation of this right.
Taylor,
2. Deliberate Indifference to R.M. ’s Constitutional Right to Safety
Defendants are not subject to this damage suit unless they were deliberately indifferent to R.M.’s right to be reasonably safe.
Taylor,
Deliberate indifference is not the same thing as negligence or carelessness.
See Estelle v. Gamble,
Following this guidance, we have stated that in order to establish deliberate indifference, plaintiffs must be able to allege (and prove at trial) that the defendant (1) was objectively aware of a risk of serious harm; (2) recklessly disregarded the risk of harm; and (3) this conduct was more than merely negligent.
McElligott v. Foley,
First, the Rays claim that the defendants failed to take various actions that, if taken, would have led to the discovery of adverse information about the Cumber-batches and their fitness to serve as foster parents. 4 These allegations, however, even if true, which we assume, do not show that the defendants had actual knowledge of a substantial risk of harm to R.M. In fact, the allegations show that the defendants were ignorant of certain risks that the information may have revealed. Nor do the Rays claim that the defendants deliberately failed to gather this information. At most, their claim is that the defendants were negligent or careless in not gathering the information, or that they negligently or carelessly failed to follow Department guidelines.
Second, R.M. alleges that the defendants ignored certain adverse information about the Cumberbatches and their fitness to serve as foster parents.
5
As with the foregoing allegations, we are unable to conclude from these allegations that defendants knew of a substantial risk of harm to R.M. In fact, there is not even an allegation here that defendants even
knew
of these incidences, much less that they inferred from them that R.M. was in grave danger.
Farmer,
Nor is there any specific information accompanying these allegations from which we might conclude that they, if known, would have alerted defendants to a serious risk to R.M. For example, the most serious of these allegations is that within days of his placement in the Cum-berbatches’ home, R.M. began showing signs of abuse and neglect, which included bruises, blisters, and rashes. There is, however, no claim that any of these defendants knew of these problems, or even any specific support for the allegation that they were the product of abuse. In the absence of allegations that defendants knew of these problems, we cannot conclude that the defendants were deliberately indifferent to them. Id.
Finally, the Rays’ claim that the defendants failed to require the Cumberbatches to complete certain training that might have produced more information about them and violated Department rules by placing too many children in that home.
6
Like many of the foregoing allegations, the gravamen of these claims is that the defendants violated Department guidelines and established procedures in granting a foster home license to the Cumberbatches. Un
*1085
der the law, however, such allegations do not support the Rays’ claim for monetary damages. In
Taylor,
we made clear that allegations that foster care officials have not followed guidelines set forth by their Department state a claim for violation of one’s right to procedural due process.
Thus, the Georgia scheme mandates that officials follow guidelines and take affirmative actions to ensure the well being and promote the welfare of children in foster care. These children can state a claim based upon deprivation of a liberty interest in personal safety when the officials fail to follow this mandate.... [The child] is entitled to be protected in the manner provided by the statute.
Id. at 799-800.
Allegations of failure to follow state policies and procedures, however, do not support a claim for damages, such as the Rays’.
Taylor,
III.
As we said above, R.M.’s abuse saddens and repulses us. The criminal justice system has already dealt with his tormentor. His parents seeks damages from the defendants for their part in this tragedy. This is understandable. They cannot recover, however, unless they can show that the defendants actually knew of the substantial risk of harm to R.M. and that they were deliberately indifferent to it. This they have not done.
Accordingly, the judgment of the district court is REVERSED, and the case is REMANDED to the district court with instructions to DISMISS.
Notes
. Lena Cumberbatch was convicted of Latia-na's murder and is now serving a life sentence in prison.
. Nor do we agree with defendants that this complaint suffers from the “shotgun” style of pleading which we have condemned for making allegations that defendants engaged in certain unconstitutional conduct without making distinctions among the defendants charged.
Magluta v. Samples, 256
F.3d 1282, 1283 (11th Cir.2001). A fair reading of R.M.’s complaint sufficiently informs defendants of the alleged constitutional deprivation. As we have previously said, "[t]he fact that defendants are accused collectively does not render the complaint deficient” where "[t]he complaint can be fairly read to aver that all defendants are responsible for the alleged conduct.”
Kyle v. Chapman,
. R.M. does not appear to contest that defendants were acting within the scope of their discretionary authority, the second requirement for the assertion of the defense.
See Courson v. McMillian,
. R.M. alleges that the defendants failed (1) to obtain all information from the state of Michigan concerning the Cumberbatches' history as foster parents in Michigan; (2) to obtain a completed foster parent application from the Cumberbatches; (3) to require the Cumber-batches to undergo certain training during which additional background information about them may have been discovered.
. The Rays allege that the defendants ignored (1) two 1999 abuse reports regarding Keith Cumberbatch; (2) statements that the Cum-berbatches failed to provide proper care to a small child in their home; (3) complaints that the Cumberbatches were verbally abusive and uncooperative with state officials; (4) bruises, blisters, and rashes on R.M.; (5) the removal of a foster child from the Cumberbatches’ home because they were uncooperative; and (6) the fact that R.M. was not in day care for weeks.
.R.M. alleges many other violations of state guidelines and practices and procedures with respect to defendants' failure to obtain information.
. We held there that the Georgia foster care statutes and regulations created a constitutional due process right to certain procedures, such as a pre-placement investigation and subsequent supervision of the foster home. Id. at 799.
. Such a claim can result only in the grant of the procedures due.
See Taylor,
. Indeed, the Rays’ claims that "the foster care system was dangerously over-capacity” resulting in the "routine practice of placing children in overcrowded foster homes" essentially negate any inference that the defendants in this case deliberately failed in their duties to R.M. On the contrary, the Rays’ claim appears to be that an institutional failure contributed to R.M.'s injuries.
. Appellants' Motion to Strike Portions of Appellees' Brief, carried with the case, is granted.
