The opinion of the Court was delivered by
Complainant, Bonnie Goodman, filed a complaint against London Metals Exchange, Inc. (London Metals), its owner, Dr. Merrill Gellis, and its office manager, Irene Schoen, with the Division on Civil Rights alleging denial of a job as field representative because of her sex. See N.J.S.A. 10:5-1 et seq. At the conclusion of a hearing, the hearing examiner found that discrimination had been proven and recommended that she be offered the next available field representative position and awarded back pay at the rate of $150 per week plus $750 for humiliation, pain and mental anguish. The director of the Division increased the back pay to $175 per week with interest at the rate of 8% per annum and otherwise adopted the hearing examiner’s reсommendations.
On respondents’ appeal the Appellate Division affirmed with the exception of the provision awarding back pay. Finding that the complainant had been unwilling to accept jobs which were available and paid less than $135 per week, the Appellate Division concluded that back pay damages should be reduced by $135 per week which complainant could have earned had she
The respondents’ contentions have centered on the appropriate burden of proof in a discrimination case and complainants’ failure to meet that burden. The complainants’ concern is the propriety of mitigation in the computation of lost wages. We turn first to the facts.
Dr. Merrill Gellis, a dentist, formed London Metals in October 1973 to purchase gold alloys and silver amalgam accumulated by dentists in the course of their business. After soliciting dentists by telephone, the company would send field representatives to those dentists who had indicated a willingness to sell the scrap metal. The business commenced on a small scale. Dr. Gellis’s wife and son traveled in the field and Irene Schoen did the phoning. Dr. Gellis supervised the operation while continuing to carry on his dentistry practice, both being conducted at his dental office in Ridgewood. The business grew. In a short time there were several telephone solicitors and field representatives. Irene Schoen became the office manager. In the early days field representatives primarily visited dentists in New Jersey. Visits to dentists were infrequent because of the substantial amount of time required to accumulate a sufficient amount of material for sale. Thus it became necessary to extend the scope of operations into wider geographical areas. Field representatives would travel substantial distances and return after one or two weeks on the road.
The turnover ratе was high among field representatives and the company frequently advertised for help. In line with this policy it placed an advertisement in the Bergen Record of Sunday, July 27,1975, seeking field representatives. The advertisement did not reveal the company name or address, but suggested that applicants telephone a certain number. On
Bonniе Goodman said that, after identifying herself to the woman answering the phone, she was told that the position involved extensive travel. Miss Goodman replied that she was accustomed to traveling in her previous occupations in real estate sales, district supervision and personnel work. The woman twice more emphasized the need to travel and then told her that the position required a knowledge of precious metals. When Miss Goodman asked how much knowledge was required, the woman responded that a person would have to know all about metals, and that the experience Miss Goodman had related was not sufficient. The conversation ended.
Miss Goodman suggested to her mother, who had a knowledge of рrecious metals, that she apply for the position. Mrs. Goodman telephoned and a woman who answered responded that the position involved extensive travel. Mrs. Goodman replied that her previous jobs had involved travel, and that she was a widow with no young dependents. She was then told that a knowledge of precious metals was required. When Mrs. Goodman told her of her experience with precious metals, the woman responded that her knowledge was insufficient, and hung up the phone.
Miss Goodman, believing that she had been discriminated against because she was a female, phoned the Division on Civil Rights and arranged for an appointment on Wednesday. Her mother and she visited the Division’s office and lodged a complaint. A male enforcement chief in the Division telephoned London Metals for an interview. He related that, after a discussion of the travel requirements, an interview was scheduled despite his assertions that he had no sales experience. No mention was made of metals.
London Metals’ version of its hiring practices and relations with the Goodmans differs substantially from that described in the complainant’s case. The respondents’ evidence consisted of the testimony of Dr. Gellis, Irene Schoen, Celeste Dahlin who accepted incoming calls for interviews, a field representative, and two telephone solicitors. Their tеstimony accounts for only one conversation on July 28, 1975, presumably with Bonnie Goodman, in which she became nasty and abusive and, upon being denied an interview, threatened that “you have not heard the last of it.” This was the only occasion upon which an interview had ever been refused. The more important job qualifications were a pleasant personality, good appearance, articulateness, and a willingness to travel. No technical knowledge of precious metals was required. Moreover, although the company had always been willing to engage females as field representatives, very few sought job interviews and, after the interview, those few refused the job.
The hearing examiner’s recommended findings of facts and conclusions of law included an extensive review of all the evidence. Having found that Bonnie Goodman’s version of the episode was credible, the examiner concluded that respondents had discriminated against her because of her sex. The suggest
The director of the Division on Civil Rights concurred in the findings of fact and conclusions of law and ordered the recommended remedy with two modifications. Since the rate of pay for field representatives had changed in June 1975 from $150 per week to straight commissions, the Director averaged the salaries of field representatives between July 28, 1975 and December 31, 1977, and applied that figure, $175 per week, in determining the amount of back pay. He also added interest at the rate of 8% per annum to be computed until the date complainant was offered a position as a field representative.
The Appellate Division modified the back pay award by reducing the weekly rate of $175 to $40. It reached that conclusion because Miss Goodman refused to consider other available employment opportunities that did not pay at least $135 a week. Moreover, the Appellate Division held that the award should cover the period from the date of discrimination until .the date of her employment in an equivalently paying position. It ordered the amount due further reduced by sums actually earned.
I.
Judicial appellate review of an administrative agency’s factual determinations is circumscribed. If there is sufficient credible competent evidence to support those conclusions, the appellate tribunal must uphold those findings.
Jackson v. Concord Co.,
54
N.J.
113, 117-118 (1969);
Clover Hill Swimming Club, Inc. v. Goldsboro,
47
N.J.
25, 36 (1966). Though an independent
de novo
examination of the record might lead a reviewing court to an opposite conclusion, the court’s obligation
Though a de novo review of this record could have led to 1 different factual findings, it is also clear, as the Appellate Division concluded, that the director’s and hearing examiner’s findings of fact were supported by sufficient credible evidence in the record. 1 We are satisfied that the Appellate Division properly applied that standard.
London Metals argues that as a matter of law the director and hearing examiner misapplied the burden of proof. It is settled that the complaining party must show by a fair preponderance of competent credible evidence that the, respondent has violated the Law Against Discrimination,
Peper v. Princeton University Board of Trustees,
77
N.J.
55, 80 (1978), and that there is a causal relationship between the violation and the award to the discriminatee,
Countiss v. Trenton State College,
77
N.J.
590, 595-599 (1978). Thus it was incumbent upon
Both parties agree that the complainant’s burden includes satisfactory proof of discriminatory motive or intent. It is a crucial element in a discrimination case of this nature. See
International Brotherhood of Teamsters v. United States,
431
U.S.
324, 335 n. 15, 97
S.Ct.
1843, 1854-1855 n. 15,
The act of discrimination requires intent since it in itself is a mental process under which one willingly chooses one or another of alternatives. Of course, we recognize that discrimination is not usually practiced openly and that intent must be found by examining what was done and what was said in the circumstances of an entire transaction. [Id. at 189]
Because of the policy evinced in the Law Against Discrimination, it is appropriate that the burden of proof be molded and placed to fulfill that public policy. The Legislature has given the Law Against Discrimination a special niche in the legislative scheme by declaring that “practices of discrimination ... because of race, creed, color, national origin, ancestry, age, sex, marital status or because of their liability for service in the Armed Forces of the United States, are a matter of concern to
The
McDonnell Douglas
approach requires a plaintiff in this context tо establish a prima facie case of unlawful sex discrimination by demonstrating by a preponderance of the evidence that (1) she belongs to a protected class, (2) she applied and was qualified for the position for which the employer was seeking applicants, (3) despite her qualifications she was rejected, and (4) after rejection, the position remained open and the employer continued to seek applications from persons of plaintiff’s qualifications.
Texas Department of Community Affairs v.
Burdine, - U.S. -, -, 101
S.Ct.
1089, 1092-1093,
The hearing examiner in this case applied the McDonnell Douglas approach. As a female, plaintiff belonged to a protected class. There was evidence that she was qualified to be a field representative and sought the position. Both sides acknowledgеd her rejection. Further, the record is undisputed that the vacancy continued to exist and was subsequently filled.
In addition to establishing the four
McDonnell Douglas
elements, complainant introduced other proof to support her case. Although London Metals had employed four female field representatives during the initial months of the company’s existence, thereafter it hired 51 male and no female field representatives. These data support the inferences to be drawn from the application of the
McDonnell Douglas
criteria. See, e.
g., Teamsters v. United States,
431
U.S.
at 339, 97
S.Ct.
at 1856,
A prima facie case having been established, the burden shifted to respondents to articulate a legitimate nondiscriminatory reason for refusing to consider Bonnie Goodman for the position.
She thus met the burden of establishing a prim a facie case and the burden shifted to the respondents to come forward with a legitimate nondiscriminatory reason for her rejection. However, even though the Peper standard shifted the burden to respondents of making that showing, when all is said and done, the case ultimately turns on credibility and on whose version of the facts is accepted.
The explanation given by respondents for complainant’s rejection was sufficient for the employer to meet its burden of articulating a legitimate nondiscriminatory reason for the rejection and thus destroy “the legally mandatory inference of discrimination arising from the plaintiff’s initial evidence.”
Texas Department of Community Affairs v.
Burdine, - U.S. at -n. 10, 101
S.Ct.
at 1095 n. 10,
II.
When a wrongful discharge of an employee occurs the measure of damages is usually the employee’s salary for the remainder of the employment period. Moore v. Central Foundry Co., 68 N.J.L. 14, 15 (Sup.Ct.1902). However, since the employee has available time which may be used profitably, the employer has been permitted to reduce its damages by showing that the employee has earned wages from other employment. Sandler v. Lawn-A-Mat Chemical & Equipment Corp., 141 N.J. Super. 437, 455 (App.Div.1976), certif. den. 71 N.J. 503 (1976); Rogozinski v. Airstream by Angell, 152 N.J.Super. 133, 158 (Law Div.1977), mod. 164 N.J.Super. 465 (App.Div.1979). The employer may also reduce the award by showing that the employee could have secured other employment by reasonable efforts, but did not. See Roselle v. La Fera Contracting Co., 18 N.J.Super. 19, 28 (Ch.Div.1952); Goebel v. Pomeroy Brothers Co., 69 N.J.L. 610, 611 (Sup.Ct.1903); Moore v. Central Foundry Co., 68 N.J.L. at 15-16; Larkin v. Hecksher, 51 N.J.L. 133, 138 (Sup.Ct. 1888).
The Law Against Discrimination authorizes the director to order affirmative action including hiring with or without back pay as in his judgment will effectuate the purpose of the act.
N.J.S.A.
10:5-17. However, the statute does not expressly require consideration of principles of mitigation when back pay is to be awarded.
2
The basic purpose of awarding back pay is to
The United States Supreme Court when confronted with a similar problem under the applicable section of the National Labor Relations Act (NLRA), 29 U.S.C. § 160(c), which like the provision in the Law Against Discrimination, N.J.S.A. 10:5-17, contains no reference to mitigation and has substantially the same language relating to back pay as that section, reached the same result. In Phelps Dodge Corp. v. NLRB, 313 U.S. 177, 61 S.Ct. 845, 85 L.Ed. 1271 (1941), back pay awards under the NLRA were held to be subject to principles of mitigation. The Supreme Court reasoned that “[sjince only actual losses should be made good, it seems fair that deductions should be made not only for actual earnings by the worker but also for losses which he willfully incurred.” Id. at 198, 61 S.Ct. at 854, 85 L.Ed. at 1285. The Court rejected the argument that applying the “abstractly just doctrine of mitigation” would be too burdensome, stating that “the advantages of a simple rule must be balanced against the importance of taking fair account, in a civilized legal system, of every socially desirable factor in the final judgment.” Id.
We note thаt provisions in New Jersey’s Law Against Discrimination with respect to back pay are virtually identical to New York’s anti-discrimination law,
N. Y.Exec.Law
§ 290
et seq.
(McKinney 1972 & Supp.1979), adopted one month before the
Mitigation depends upon the facts of the case. If the claimant has actually obtained other employment, it is simple enough to credit the employer with the amount of those earnings. Beyond that, there are several complications. In order to invoke mitigation there must, of course, be аvailable jobs. In their absence, mitigation is not feasible. Further, if positions are available, mitigation will apply if the claimant has not made a reasonable and diligent effort to obtain other employment. It is possible that even though such an effort was made, the claimant may not have been successful finding work. In that situation mitigation would not be appropriate.
Another factor which must be considered is the nature of the other positions available. It has been held in a breach of employment contract context that mitigation depends on the time lost “before similar employment can be obtained by using proper diligence.” Larkin v. Hecksher, 51 N.J.L. at 138; Annotation, “Nature of alternative employment which employee must aсcept to minimize damages for wrongful discharge,” 44 A.L.R. 3d 629, 641-643 (1972). Similar employment refers to the nature of the activity, location and rate of compensation.
The first characteristic, the nature of the work, involves flexibility. Professor Corbin in his treatise on contracts recites:
The employee, instead of remaining idle, is expected to get other service of a like character if he can do so by making a reasonable amount of effort. [5 A. Corbin, . Corbin on Contracts § 1095 at 516 (1964); emphasis supplied]
An analogous situation exists under New Jersey’s Unemployment Compensation Law, N.J.S.A. 43:21-1 et seq., which provides that a claimant is disqualified for unemployment benefits if he does not accept available suitable work. The statutory guideline states that
In determining whether or not any work is suitable for an individual, consideration shall be given to the degree of risk involved to his health, safety and morals, his physical fitness and prior training, his experience and prior earnings, his length of unemployment and prospects for securing local work in his customary occupation, and the distance of the available work from his residence. [N.J.S.A. 43:21 — 5(c)(1)]
In applying the criteria it has been held that employment involving a 50% pay reduction, manual labor and health risks is not “suitable” for a former manufacturing engineer, Wojcik v. Board of Review, 58 N.J. 341 (1971), employment in a less skilled factory position with a 25% pay reduction is not “suitable” for a skilled factory worker, Johns-Manville v. Board of Review, 122 N.J.Super. 366 (App.Div.1973), and employment as a retail clerk is “suitable” for a former retail clerk seeking a higher paying factory position, W.T. Grant Co. v. Board of Review, 129 N.J.L. 402 (Sup.Ct.1943). See generally Menard, “Refusal of Suitable Work,” 55 Yale L.J. 134 (1945).
This notion of lower sights has been applied when determining mitigation with respect to back pay awards under the NLRA. In
NLRB v. Southern Silk Mills, Inc.,
We are of the opinion . .. that the usual wage earner, reasonably conscious of the obligation to support himself and his family by suitable employment, after inability over a reasonable period of time to obtain the kind of employment to which he is accustomed, would consider other available, suitable employment at a somewhat lower rate of pay ‘desirable new employment.’ ... The failure of these two employees, under the conditions existing in the present casе, to seek or take other suitable, available employment, although at a lower rate of pay, over a period of approximately three years, constitutes to some extent at least loss of earnings ‘willfully incurred.’ [242 F.2d at 700]
The lower sights doctrine has been applied with respect to the nature of the work. For example, in
NLRB v. Moss Planing Mill Co.,
This principle of lower sights has also been applied under New Jersey’s Unemployment Compensation Law. See, e. g., De Rose v. Board of Review, 6 N.J.Super. 164 (App.Div.1950) (claimant, who sought employment at previous pay level, denied benefits after two months when she should have realized former salary was unavailable); Worsnop v. Board of Review, 92 N.J.Super. 260 (App.Div.1966) (seaman required to seek employment outside shipping industry immediately since ongoing strike effectively precluded job openings in that line).
Mitigation, including the lower sights principle, is an affirmative defense and the burden of proving the appropriateness of its application rests on the wrongdoer, in this case the employer.
4
Sandler v. Lawn-A-Mat Chemical & Equipment Corp.,
141
N.J.Super.
437, 455 (App.Div.1976), certif. den. 71
N.J.
503 (1976);
Roselle v. La Fera Contracting Co.,
18
N.J.Super.
19, 28 (Ch.Div.1952); 5
A. Corbin, Corbin on Contracts
§ 1039 at 251
In this case the director and hearing examiner found that complainant had made an adequate effort to mitigate the damages. The Appellate Division found nothing in the record to suggest that any of the available employment was “unsuitable in terms of the nature and duties of such employment and the complainant’s background, training and experience.” It also held that she rejected opportunities because “she would not consider accepting a job which paid less than $135 a week.”
The Division on Civil Rights awarded complainant $175 per week plus 8% interest per annum from the date of the discrimination on July 28,1975 until December 31,1977. It used that cutoff date because in the calendar year 1978 Miss Goodman earned an annual salary in excess of the amount she would have been paid as a field representative. The Appellate Division correctly recognized the complainant’s right to back pay should have terminated in August 1977 when she became emplоyed in an equivalently paying position.
No one questions the proposition that there should be deducted from the back pay award amounts that Miss Goodman actually earned during the period in question. The Appellate Division, in addition to subtracting $135 per week on the theory that she should have accepted a job paying that amount, also
The matter is remanded to the Division to permit the parties to produce additional evidence with rеspect to the mitigation issues and on the basis of the record as supplemented to make findings of facts and conclusions of law with respect to the availability of comparable employment, the applicability of a lower sights doctrine, the period during which back pay should be awarded, and the computation of the amount due the claimant. In all other respects the award is affirmed. We do not retain jurisdiction.
For modification and affirmance — Chief Justice WILENTZ and Justices SULLIVAN, PASHMAN, CLIFFORD, SCHREIBER, HANDLER and POLLOCK — 7.
For reversal — None.
Notes
The Appellate Division did not discuss the evidence in detail, relying on R. 2:ll-3(e)(l)(D) providing that when the decision of an administrative agency is supported by sufficient credible evidence on the record as a whole, affirmance without opinion is justified.
Mitigation does not excusе the wrong or violation. Rather it simply limits the amount of the judgment. Restatement, Contracts, § 336(1), comment d at 537 (1932).
We note that an employee who lowers his sights too soon by accepting lower paying work may be subject to a reduction in an amount equivalent to that which he should have accepted. See
NLRB v. Madison Courier, Inc.,
Similarly, under the Civil Rights Act of 1964 the employer has the burden of proving that the employee did not mitigate his loss. 42
U.S.C.
§ 2000e-5(g); see, e.
g., Kaplan v. International Alliance of Theatrical & Stage Employees,
To the extent that Taiman v. Board of Trustees, 169 N.J.Super. 535 (App.Div.1979), certif. den. 81 N.J. 407 (1979), requires that a discriminatee exercise reasonable efforts although there are no comparable positions available and imposes the burden of proving mitigation or a failure to mitigate on both the employer and discriminatee, it is rejected.
