Before the Court are the defendant’s motion for summary judgment (Docket # 91), the plaintiffs opposition thereto (Docket # 102), and the defendant’s reply (Docket # 109). After reviewing the filings and the applicable law, the defendant’s motion is GRANTED in part and DENIED in part.
Factual and Procedural Background
In this diversity suit, Lara González sues Hurley International LLC. (“Hurley” or the “Company”), alleging that Hurley terminated her in contravention of Puerto Rico’s Sales Representative Act, commonly known as Law 21, P.R. Laws Ann. tit. 10, § 279. The material, uncontested facts, follow.
González currently is (and has been) an independent sales representative who works with surfing wear companies, while Hurley is a company that manufactures clothing, wetsuits, shoes, accessories and related products throughout the United States and the Caribbean via a network of distributors and independent sales representatives. Docket # 96-1 (“SUF”), ¶ 1. Hurley sells its products in the territory of Puerto Rico and the Caribbean (the “Territory”) through several channels of distribution, including in-house national accounts, licensee agreements with third parties, and independent sales representatives. Docket # 91-4, p. 1, ¶ 3. Hurley’s in-house national accounts are those maintained with certain retail chains and are sold directly without the intervention of a sales representative. Such accounts include general department stores and specialty stores, such as Macy’s, Marshall’s, and Costco. Id. ¶ 4.
In 2004, González began her business relationship with Hurley, being appointed as Hurley’s independent sales representative for its women’s line. Docket # 103 (“ASUF”), ¶ 7. Hurley had no line for women’s wear at that time, so it had been looking for sales representatives in its territories to help in the development of a brand new line for women’s wear. Docket # 103-2, p. 27:1-19. González was the only representative that managed the women’s line in the Territory. Id., p. 23:1-6. Although in the very beginning, the parties’ relationship appeared to have been embodied in a verbal agreement, id., p. 22:18-25, at some point before 2007, González signed several agreements with Hurley. Id., p. 28:22-25.
After González started selling the women’s line, Hurley decided to transfer the men’s line — -which had been hitherto managed by another sales representative — to her. Id., p. 37:5-10. According to González’s deposition, because of her “good performance,” id., p. 37:12-14, Hurley decided that she was the “best person to represent both lines.” Id. In fact, it was Bob Hurley, the Company’s founder, who “congratulated” her for becoming the representative for both lines. Id., p. 38:7-8. Bob Hurley, González testified under oath, also told her that, as long as she did a “great job,” id., p. 38:17-25, she would be “the only person selling those lines.” Id. Bob Hurley also mentioned to her that she
As soon as she was awarded the men’s line, González (without Hurley’s financial assistance) “built” a showroom to “impress” her clients. Id., p. 40:1-17. She also hired a staff to aid her in the sales of Hurley products. Id., p. 41:4-25. During the entire period of the parties’ relationship, the Company neither appointed another sales representative nor sold directly to her accounts. ASUF ¶ 26. González was also required by Hurley to exclusively represent its products in the Territory, to the exclusion of other competing brands. Id. ¶ 40.
The financial arrangements between the parties consisted in González receiving a six percent commission on her net sales. Id., p. 43:5-22. In 2007, Hurley increased her commission to eight percent. Id., p. 48:6-16. Such an increase was embodied in a signed document, the 2007 Sales Representative Agreement between Hurley and González (the “Agreement”). Docket # 91-3, Exh. 1, pp. 1-14. The Agreement, which regulated the parties’ relationship from August i, 2007 until July 31, 2008, provided in pertinent part:
[The] Company hereby appoints Representative [González] as Company’s nonexclusive independent sales representative to promote and disseminate information and solicit orders from approved accounts in ... [the Territory] for the products identified in Exhibit “B”.... Representative hereby accepts such non-exclusive appointment .... Company shall have the right, in its sole discretion on thirty (30) days written notice, to appoint other sales representatives or to make accounts within the Territory house accounts for which Representative shall not be identified not be entitled to a Commission .:. Id., p. 1 (emphasis added).
Representative is an independent contractor .... Company is only interested in the results obtained by the Representative- who shall have the sole control of the manner and means of performing under this Agreement. Nothing contained in this Agreement shall be construed to give the Company the right to direct or control the day-to-day activities of Representative. Company shall not have the right to require Representative to conform to any fixed or minimum number of hours, follow prescribed itineraries, or do anything that would jeopardize the independent contractor status of Representative. Id., p. 6.
The Agreement was in turn extended until July 31, 2009, when it expired by its own terms. Docket #91-5, Exh. 2, pp. 16-19. There were no further written agreements. Docket # 103-3, p. 109:5-22. The parties relationship, however, “continued the same way,” until it concluded on December 1, 2009. Docket # 103-3, p. 115:13-18. That day, González testified in her deposition, John Heelan, Hurley’s Eastern Regional Sales Manager (and González’s sales manager), called her to say that, “due to the lack of communication,” the Company was “letting her go.” Id., p. 116:11-25. González later testified, however, that she “was let go because of performance.” Id., p. 174:4-5.
Unhappy with her termination, González filed this suit on September 23, 2010, alleging that Hurley had violated Law 21 when it terminated her without “just cause.” Docket # 1. Under the Agreement’s mandatory arbitration clause, Hurley moved to compel arbitration (Docket #6), which González opposed (Docket # 10). Because the Agreement had expired in July 2009, the Court reasoned, Hurley had failed “to
Hurley then moved to dismiss, assailing the sufficiency of González’s factual allegations. In opposing Hurley’s motion, González requested leave to amend the complaint in order to cure any factual deficiencies, which the Court granted. González v. Hurley Intern., Inc., No. 10-1919,
After a heated discovery and other procedural nuances, González sought leave to file a second amended complaint. But the Court denied the motion, holding, inter alia, that “the plaintiff ha[d] been far from diligent in moving to amend, .... failing to show good cause .... ” González v. Hurley Intern., Inc., No. 10-1919,
Finally, Hurley filed the instant motion for summary judgment, alleging that González has failed to satisfy the exclusivity requirement of Law 21. In the alternative, Hurley posits that it had good cause for terminating González. González timely opposed, maintaining that genuine issues of material fact preclude such determinations. ■
Standard of Review
The Court may grant a motion for summary judgment when “the pleadings, depositions, answers to interrogatories, and admissions on file, together with the affidavits, if any, show that there is no genuine issue as to any material fact and that the moving party is entitled to judgment as a matter of law.” Fed.R.Civ.P. 56(c); see also Anderson v. Liberty Lobby, Inc.,
The summary judgment inquiry is grounded in the factual evidence available, since “[o]ne of the principal purposes of the summary judgment rule is to isolate and dispose of factually unsupported claims or defenses.” Celotex Corp. v. Catrett,
At any rate, to defeat summary judgment, the opposing party may not rest on conclusory allegations, improbable inferences, and unsupported speculation. Hadfield v. McDonough,
Applicable Law and Analysis
Whether Gonzalez is an “exclusive sales representative” under Law 21
Seeking to eradicate the growing number of cases in which, without taking into account their legitimate interests, domestic and foreign enterprises eliminate their sales representatives as soon as these have created a favorable market, the Puerto Rico legislature enacted Law 21. Cruz Marcano v. Sanchez Tarazona,
Accordingly, the principal or grantor, “a person who grants a sales representation contract to a sales representative,” P.R. Laws Ann. tit. 10, § 279(b), can neither terminate its exclusive sales representative (or refuse to renew its contract) nor “[pier-form any act that may impair the estab
[an] agreement established between a sales representative and a principal, through which, and regardless of the way in which the parties establish, delineate or formalize said agreement, the party of the first part commits himself to making a reasonable effort and due diligence in the creation or expansion of a market which is favorable for the products that the principal sells, directed at capturing clientele to offer it a product or service marketed by him in Puerto Rico, and the party of the second part is bound to comply with the commitments that may result from the sales representative’s efforts and coordination and to pay the previously-accorded commission or remuneration. Id. § 279(c).
Law 21 defines a sales representative as “[a]n independent entrepreneur who establishes a sales representation contract of an exclusive nature, with a principal or grant- or, and who is assigned a specific territory or market, within the Commonwealth of Puerto Rico....” Id. § 279(a) (emphasis added). The Puerto Rico Supreme Court has expounded on the matter, explaining that a sales representative is a “business intermediary who: (1) exclusively promotes and processes contracts on behalf of a principal in an ongoing, stable manner; (2) operates in a defined territory or market; (3) is responsible for creating or expanding the market for the principal’s products through promotional efforts; (4) receives commissions for his services or a pay previously agreed upon by the parties; and (5) operates as an independent merchant.” IOM Corp. v. Brown Forman Corp.,
Exclusivity
Contrary to Law 75, which does not require exclusivity for an actionable claim brought by a non-exclusive dealer, e.g., Vulcan Tools of Puerto Rico v. Makita U.S.A., Inc.,
[T]he'term exclusive ... [is] a privilege or right by virtue of which a person or corporation can do something prohibited from the rest. Furthermore, an exclusive agency is characterized by the fact that the agent may keep the represented businessman from conducting operations in the zone reserved to the former, whether this involved operations conducted personally by the businessman, or operations carried out through his assistants or other agents. Therefore, hypothetically in a sales representative agreement protected by ... [Law 21], the principal cannot on his own or through a third party perform the same jobs as he has conferred on the agent; that is, he would not be able to operate in the agent’s territory or market. Cruz Marcano,172 P.R. Dec. at 548 (citations, internal quotation marks omitted and brackets omitted; emphasis added).
As previously indicated, González alleges that summary judgment is improper because there are genuine issues of material fact regarding “whether or not plaintiff was ever Hurley’s exclusive sales representative during her six long years of exclusive service....” Docket # 102, p. 21. For the reasons set forth below, this controversy is partially unamenable to disposition via summary judgment.
A. The Sales Representative Relationship Under the Agreement
The Court twice has held that, as a matter of law, González was a non-exclusive sales representative during the period in which the Agreement was in effect. González,
In an attempt to parry this reality, González contends that she was, in fact, exclusive since she was the sole representative in the Territory. She also maintains her exclusivity stems from provision in the Agreement giving Hurley the right to appoint another sales representative in the Territory upon giving González a 30-day written notice. This contractual clause, González says, creates an ambiguity. This argument lacks force.
González relies heavily on Yordan v. Burleigh Point, Ltd., in which the court determined that, although a written agreement indicated that a sales representative was appointed “on a nonexclusive basis,” such a terminology was inconsistent with another provision in the agreement which “seem[ed] to preclude the appointment of any other sales representative ... absent a termination notice....”
But Gonzalez’s single-minded reliance on that non-binding case is mislaid. There is a fundamental distinction between Yordan’s “notice of termination” and the Agreement’s 30-day written notice. As correctly observed by Hurley, the notice of termination presupposes the impossibility of having more than one sales representative at a given time in a defined territory, because the new appointment would need
Moreover, Yordan was decided under the plaintiff-friendly motion to dismiss standard. Here, however, González has to come forward with a supporting showing in order to create a genuine issue of material fact. See Ahern v. Shinseki,
The Agreement is clear, for it can “be understood in one sense alone, without leaving any room for doubt, controversies or difference of interpretation.” P.R. Tel. Co. v. Advanced Cellular Sys. (In re Advanced Cellular Sys.),
There is, however, an added wrinkle in this case. González appears to submit that this court should obviate the Agreement’s plain and unequivocal language labeling her as a nonexclusive and should look instead at the parties’ arrangements evincing exclusivity. Citing no case law on this front, she relies solely on the “waiver of rights” section contained in Law 21, which provides as follows:
The provisions of this chapter are of public order and therefore, the rights that such provisions determine can not be waived. Due to its redressing nature, this chapter shall be liberally construed for the most effective protection of said rights; in the adjudication of claims that may arise under it, the courts of justice shall acknowledge said rights in favor of whom is effectively in charge of the activities of sales representative, notwithstanding the corporate or contractual structures or mechanisms that the principal or grantor may have created or imposed to conceal the true nature of the established relationship. P.R. Laws Ann. tit. 10, § 279g.
Interpreting the analogous section contained in Law 75, see P.R. Laws Ann. tit. 10, § 278c, another court in this district has interpreted it “to mean that courts should carefully scrutinize the relationship between a principal and its alleged distributor to ensure that the principal does not purposely conceal aspects of the business relationship so as to avoid liability under Law 75.” Advance Exp., Inc. v. Medline Indus., No. 06-1527,
Even assuming, arguendo, that such an ambiguity existed, it cannot be said that the Company concealed the “true nature” of its relationship with González. The Company marshaled evidence, see Dockets # 91-7 ¶ 9 & 91-4 ¶ 6, showing that all of its sales representatives were hired on an non-exclusive basis, and that identical agreements were signed to that effect. See Innovation Mktg.,
Pursuant to Fed.R.Civ.P. 56(g), see Latin American Music Co. Inc. v. Media Power Group, Inc.,
B. The Sales Representative Relationship Prior to August 1, 2007
As previously noted, González alleges that her exclusivity during this time is based on a conversation with Bob Hurley in 2004 or 2005, where he told her she was the exclusive sales representative for the Territory. Conveniently, no one else was present during the alleged conversation, and she could not even remember the place and time in which it took place. Viewing this in the light most favorable to González, however, the Court assumes without deciding that González was in fact an exclusive sales representative until she voluntarily signed the Agreement that unequivocally labeled her as a non-exclusive sales representative. It is further assumed, arguendo, that González’s relationship with Hurley during this time frame fell under the aegis of Law 21.
But any possible Law 21 claim stemming from that period of time is time barred, as correctly alleged by Hurley. See P.R.
The Agreement signed by González on September 16, 2007, see Docket # 91-3, p. 11, labeled her as a non-exclusive sales representative, and hence had the logical effect of abridging any pre-exclusivity she might have had prior to that date. The Agreement thus constituted the “performing of [a] detrimental act[ ]” under ... [Law 21], sufficient to trigger the statute. Basic Controlex Corp., Inc. v. Klockner Moeller Corp.,
An agreement explicitly abridging such exclusivity, then, would have given any reasonable person “notice of the detrimental act.” Medina & Medina, Inc. v. Hormel Foods Corp., No. 09-1098,
Consequently, González’s claims stemming from the period prior to August 1, 2007 are hereby DISMISSED with prejudice. Partial Judgment will be entered accordingly.
C. The Sales Representative Relationship After July 81, 2009
Once the Agreement expired on July 31, 2009 — but before Hurley terminated González — there was a six-month gap of time in which the parties’ relationship “continued being the same way.” Hurley posits that a modifying novation took place, and hence González remained as a non-exclusive sales representative. The Company does not fare as well on this point, however. The short of it is that Hurley’s novation contention is inconsistent with the Agreement, which provided that on its expiration date of July 31, 2008, “it shall expire automatically without the necessity of any notice whatsoever unless terminated earlier as provided herein, and that all “amendments to this Agreement shall be in writing signed by duly authorized representatives of each of the parties
In any event, whether a modifying novation took place or not requires delving into the parties’ conflicting intentions, see P.D.C.M. Assoc, v. Najul Bez,
D. Other issues regarding exclusivity
The Court is also unpersuaded by Hurley’s argument that because it sold to national house accounts, and because it licensed manufacturers to use its brand on products manufactured by those licensees, González was non-exclusive. As fully discussed below, Cruz Marcano, read in vacuum, could support the general proposition that Hurley selling its products in the Territory precluded Gonzalez’s exclusivity a fortiori. See Nor-Dec, Inc. v. Viracon, Inc.,
But, as correctly noted by González, a sales representative need not be assigned the entire territory of Puerto Rico, or all markets for the products in Puerto Rico. It is sufficient that the representative be assigned a “specific” territory or market “within” Puerto Rico. See P.R. Laws Ann. tit. 10, § 279(a); see Cruz Marcano,
The Court adds a coda. The evidence of record shows that, during the entire period of the parties’ relationship, the Company neither gave González notice of her termination by appointing other sales representative nor sold directly to her accounts. ASUF ¶26 Crucially, González was required by Hurley to exclusively represent its products in the Territory, to the exclusion of other competing brands. Id. ¶ 40. It bears to emphasize that the Cruz Marcano court defined one element of Law 21 as requiring evidence that the agent has “promoted] and negotiate^] contracts on an exclusive basis on behalf of a principal on a continuous and stable basis.... ”
Whether an agent is the sole sales representative within a defined territory, and whether her sole business is to represent the principal’s products or services (like González), then, should be of some consequence to the exclusivity determination. At the outset, this interpretation (the “Traditional Interpretation”) comports with the ordinary meaning (or at the very least one meaning) of the word exclusive. See, e.g., City of Vicksburg v. Vicksburg Waterworks Co.,
It is true that the Puerto Rico Supreme Court in Cruz Marcano alluded to the mercantile law definition of exclusivity, where the principal is not allowed to sell the product in the same territory or market in which the sales representative operates. See Cruz Marcano,
In short, that the Cruz Marcano court cited to one definition of “exclusivity” does not necessarily foreclose a different, yet compatible interpretation. Be that as it may, it is no easy task to predict whether the Puerto Rico Supreme Court would sanction the Traditional Interpretation. But the Court need not make a so-called Eñe prediction regarding this arresting issue. See Candelario del Moral v. UBS Fin. Servs.,
Just Cause under Law 21
Hurley’s fallback argument is that, even if González’s relationship with it fell under the purview of Law 21, the Company nonetheless had “just cause” to terminate her. The Court, however, need not tarry long
Just like 75, Law 21 provides that “just cause,” which depends on the facts of each case, see id. (citation omitted), is “noncompliance of any of the essential obligations of the sales representation contract by the sales representative, or any act or omission on his/her part that may adversely and substantially affect the interests of the principal or grantor in the development of the market or the sale of merchandise or services.” P.R. Laws Ann. tit. 10, § 279(d). “Only when the ... [sales representative] fails to comply with any of the essential conditions or adversely affects in a substantial manner the interest of the principal, may the latter terminate the contract without payment for damages.” Warner Lambert Co. v. Tribunal Superior,
[T]he violation or noncompliance of any provision included in the sales representation contract by a sales representative, which fixes codes of behavior, sales quotas or goals, marketing or promotion that do not conform to the realities of the Puerto Rican market at the time of the violation or noncompliance by the sales representative. P.R. Laws Ann. tit. 10, § 279b(a)
Without entering into the alleged instances that, according to Hurley, provide it with “just cause”, the record is replete with contested issues of material fact. On the one hand, there are some client complaints — most of them mild ones — regarding González’s performance as well as evidence that her sales had dwindled towards the end; on the other, González’s termination coincided with what appears to be Hurley’s plan to substantially reduce its independent sales representative staff in 2009. See Docket # 103-12, p. 1 & 103-11. Viewed in the light most favorable to Gonzalez, a jury could infer that the reasons proffered by Hurley to terminate González were a pretext to reduce its independent sales representative staff.
The Company references various “sales goals” and other comparative sales performance statistics to establish Gonzalez’s decreasing performance. See e.g., SUF ¶¶ 77-83. But it did not come forward with evidence showing that the Company’s sales expectations “conform[ed] to the realities of the Puerto Rican market at the time of the violation or noncompliance by the sales representative. P.R. Laws Ann. tit. 10, § 279b(a); Orba, Inc.,
In any event, Heelan calling González “pathetic,” Docket # 103-16, p. 6, coupled with other instances that, drawing all inferences in González’s favor, could resemble a vendetta against her, support conflicting inferences. “Summary judgment cannot be predicated on so vacillatory a record.” Montfort-Rodriguez v. Rey-Hernandez,
Consequently, whether Heelan and the Company fabricated a pretext to terminate González and whether Hurley had “just
Conclusion
For the reasons stated, Hurley’s motion for summary judgment is GRANTED in part and DENIED in part. Without intimating any view on the ultimate outcome, the Court strongly “suggest[s] that this is a case best resolved by settlement.” Bos. Edison Co. v. Fed. Energy Regulatory Commn.,
IT IS SO ORDERED.
Notes
. The term "territory” means the geographical areas in which Hurley’s sales representatives operated. González's "territory” was defined as Puerto Rico and the Caribbean. Docket # 103-2, p. 46:3-6. The in-house national accounts were not part of Gonzalez’s defined territory, however. See Docket # 103-2, p. 78:13-18. In turn, Gonzalez's defined market within the Territory consisted in several "specialty” non-house accounts, such as local surfing wear stores. Id., p. 82:1-12.
. Neither of the parties could produce copies of such agreements, however.
. In enacting Law 21, the Puerto Rico legislature sought to place the sale representatives, "[w]ho did not enjoy any protection in the event of cancellation of their contract without just cause,” id.., on equal footing with the dealers or distributors, who had been long protected by the Puerto Rico's Dealers' Contract Act of 1964 ("Law 75”), P.R. Laws Ann. tit. 10, §§ 278-278e. It is therefore no surprise that Law 21 tracks Law 75 very closely, lee Rafael Rodríguez Barril v. Conbraco Indus., Inc.,
. The Supreme Court of Puerto Rico cited a Spanish commentator to support the proposition that an exclusive agency is one whereby the principal grants an exclusive territory to an agent, thereby restricting the principal’s rights to make sales therein. See Cruz Marcano,
. The Spanish mercantile law definition, it appears, would leave unprotected those sales representatives that, by the nature of their work, coexist with the principal within the same territory. Take, for example, a sole sales representative who works for pharmaceutical companies within a defined territory. These sales representatives are "call[ed] upon physicians and to persuade them to prescribe the pharmaceutical products of the representative's employer.” Schaefer-LaRose v. Eli Lilly & Co.,
