Opinion
Plaintiffs, Patricia and Claudia Gomez and Maria Ayerbe, appeal from the summary judgment granted defendant Ticor. The is *626 sues presented are the foreseeability of armed robbery in an office building’s commercial parking structure and the existence of minimal precautions to protect the patrons thereof.
On January 31, 1980, Dario Gomez was in defendant’s building visiting the office of his attorney. Gomez left this office at approximately 8:45 p.m. and took an elevator to the lobby. Once in the lobby, he passed the security guards’ booth and then took either another elevator or a flight of stairs to defendant’s garage, where he had paid to park his car. He entered the garage as an armed robbery was occurring and was shot by one of the robbers. Gomez died a few weeks later as a result of the gunshot wounds.
On May 23, 1980, Gomez’ widow and child, Patricia and Claudia, filed a wrongful death action against Ticor. On November 23, 1980, Gomez’ niece, Maria Ayerbe, filed a similar suit against Ticor. Both suits alleged that Ticor failed to take reasonable precautions to prevent violent attacks on patrons of its parking structure. On February 3, 1981, the cases were consolidated.
In support of their allegation of negligence, plaintiffs introduced affidavits attesting to the general unsafe character of the neighborhood, as well as evidence that fourteen thefts and four other nonviolent crimes had occurred in the building in the three years prior to the attack. In addition, plaintiffs provided declarations by Ticor employees claiming that the security system monitoring the parking structure was not functional on the night of the attack. Specifically, these declarations allege (1) that the intercom connecting the parking attendant with the security booth in the lobby was habitually turned off at the lobby console, and (2) the camera monitoring the entry ramps by which the assailants entered the parking structure was not working. Finally, plaintiffs alleged that the gate to the entry ramp was commonly left open at night, in spite of requests from patrons that it be locked at 7 p.m. for safety reasons.
The trial court granted summary judgment for defendant. Plaintiffs appeal, contending that the trial court erred in granting summary judgment.
I
Standards for Review of Summary Judgment
The summary judgment procedure, inasmuch as it denies the right of the adverse party to a trial, is drastic and should be used with caution.
(Eagle Oil & Ref Co.
v.
Prentice
(1942)
“The moving party bears the burden of furnishing supporting documents that establish that the claims of the adverse party are entirely without merit on any legal theory.”
(Lipson
v.
Superior Court, supra,
II
The Determination of Duty
Liability founded upon a claim of negligence cannot exist unless a duty of care is owed by the alleged wrongdoer to the person injured or to the class of which the injured person is a member.
(Rodriguez
v.
Bethlehem
(1974)
Ill
A question of fact remains as to the foreseeability of the attack.
Noting that no similar violent incident had occurred on its premises, defendant contends that the attack on Gomez was not foreseeable. In response, plaintiffs introduce evidence of the general “high-crime” character *628 of the neighborhood and of specific instances of burglary, theft and vandalism in the building. This evidence, plaintiffs conclude, shows that the attack on the decedent was, in fact, foreseeable.
Standing alone, plaintiffs’ evidence of the frequency of violent crimes in the neighborhood does not establish sufficient foreseeability to warrant the imposition of a duty. As the court in
7735 Hollywood Blvd. Venture
v.
Superior Court
(1981)
Furthermore, in its very operation of a parking structure, defendant may be said to have created “an especial temptation and opportunity for criminal misconduct,” thus increasing the foreseeability of the attack. (Prosser, Torts (4th ed. 1971) p. 174.) In making this observation we note the unique nature of a parking complex, which invites acts of theft and vandalism. In such structures, numerous tempting targets (car stereos, car contents, the cars themselves) are displayed for the thief; high walls, low ceilings and the absence of the cars’ owners allow the thief or vandal to work in privacy and give him time to complete his task. Such circumstances increase the likelihood of criminal misconduct. In addition, the deserted, labyrinthine nature of these structures, especially at night, makes them likely places for robbers and rapists to lie in wait. Robbery, rape, and violent consequences to anyone who interrupts these crimes, may thus also be foreseeable.
*629
The California Supreme Court has recently reiterated that “ ‘foreseeability is not to be measured by what is more probable than not, but includes whatever is likely enough in the setting of modern life that a reasonably thoughtful person would take account of it in guiding practical conduct.’ ”
(Bigbee
v.
Pacific Tel. & Tel. Co., supra,
IV
Plaintiffs’ allegation of foreseeability, if confirmed by the trier of fact, will support the finding of a minimal duty of care.
Foreseeability is but one element to be considered in determining whether a duty exists in a particular situation. The other factors to be balanced in determining the existence of duty were summarized as follows in
Rowland
v.
Christian, supra,
In this balancing process, foreseeability is an elastic factor. (2 Harper & James,
supra,
§ 18.2, at p. 1026.) The degree of foreseeability necessary to warrant the finding of a duty will thus vary from case to case. For example, in cases where the burden of preventing future harm is great, a high degree of foreseeability may be required. (See, e.g.,
Rogers
v.
Jones
(1976)
Defendant argues that the level of foreseeability alleged in this case is not sufficient to establish a duty to guard against violent acts by third parties. Citing an impressive line of cases, defendant asserts that there can be no such duty in the absence of a high degree of foreseeability, evidenced by “prior similar events.” (See, e.g.,
Wingard
v.
Safeway Stores, Inc., supra,
123 Cal.App.3d at pp. 42-43;
7735 Hollywood Blvd. Venture
v.
Superior Court, supra,
116 Cal.App.3d at pp. 904-906;
Jamison
v.
Mark C. Bloome Co.
(1980)
In examining this apparent conflict, we note that none of the cases cited by either side was decided solely on the basis of foreseeability. Each of these cases, in fact, contains an explicit balancing of several of the factors relevant in determining duty. It would thus be inappropriate for us to isolate the balance struck in any one of these cases and crystalize that balance into a steadfast rule that “prior similar events” are, or are not, required. Instead, we examine the balancing process undertaken in these cases before determining whether the foreseeability alleged here justifies the imposition of a duty.
In
Totten
v.
More Oakland Residential Housing, supra,
The Totten court thus found that the duty proposed there was onerous, vague and probably impossible to fulfill; such a duty, the court concluded, should only be imposed when prior events make the harm highly foreseeable.
Similar reasoning is seen in other cases. Thus in
Rogers
v.
Jones, supra,
Likewise, in
7735 Hollywood Blvd. Venture
v.
Superior Court, supra,
Similar balancing of foreseeability, burdensomeness, vagueness and efficacy can be seen in numerous cases where no duty has been found. (See, e.g.,
Jamison
v.
Mark C. Bloome Co., supra,
The balancing process, of course, also occurs in cases where duty has been found to exist. Thus, in
Kwaitkowski
v.
Superior Trading Co., supra,
*632
While noting that the prior robbery increased the foreseeability of the attack on Mrs. Kwaitkowski, the court held that “[f]oreseeability does not require prior identical or even similar events.”
(Id.
at p. 329.) The court went on to find that the plaintiffs had alleged sufficient facts to justify imposition of a duty of care upon the landlord. In distinguishing
Hollywood,
the court noted: “The
Hollywood
case is inapposite, as it involved only the landlord’s duty to install and maintain lighting outside the plaintiff’s apartment door for security purposes. The instant case involves a defective lock on the lobby door that provided easy access to strangers. As the court noted in
Hollywood,
the utility of a light outside the door was questionable. Here, a properly functioning front door lock is a vital first line of defense.”
(Id.
at p. 333.) The vague and onerous duties which plaintiffs sought to impose in cases such as
Totten
and
Hollywood
must thus be compared with the minimal duty proposed in Kwaitkowski—the duty to replace a lock and thus provide a “vital first line of defense” against intruders. A lesser degree of foreseeability is required when the proposed duty is minimal, i.e., when it involves the taking of simple, effective, easily defined steps. (See also
Musgrove
v.
Ambrose Properties, supra,
With these criteria in mind, we examine the factors present in the case at bench.
As discussed above, plaintiffs have introduced sufficient evidence to create a question of fact for the jury as to the foreseeability of the attack on Gomez. This evidence, however, does not allege instances of prior assaults on the premises. Thus, the foreseeability alleged here, if confirmed by the jury, will support a minimal duty to provide only the “first line of defense” spoken of in Kwaitkowski. The attack was not sufficiently foreseeable to justify vague and onerous duties such as those rejected in Totten and Hollywood.
In the case at bench, then, defendants’ duty, if such a duty existed at all, was to provide a “first line of defense.” In the context of large, commercial parking structures, such a duty is indeed minimal and is not vague, onerous, or ineffective.
The court in
Hollywood, supra,
We thus hold that, if plaintiffs prove the degree of foreseeability which they have alleged, defendant owed the decedent a minimal duty of care.
Finally, we examine the evidence presented at the summary judgment hearing to determine whether the uncontroverted facts established that the defendant fulfilled a minimal duty of care. The papers presented on summary judgment show that defendant had a complex security system. Plaintiffs introduced evidence, however, that the system was not functional on the night of the assault. From the papers before us, we are unable to determine whether the precautions which were functional on that night provided a “first line of defense” against intruders. The record, in fact, contains several factual contradictions on this point. It is unclear, for example, whether the intercom, when turned off, was sufficiently functional to permit the parking attendant who was on duty at the time of the robbery to sound an alarm or make a call for help. Nor can we detect whether this attendant was a guard or a mere ticket-taker, or what training, if any, he had received to prepare him for criminal conduct in the parking structure. Moreover, the evidence received on the summary judgment does not specify the number of guards at the building or their locations at the pertinent time.
Plaintiffs have thus introduced evidence that defendant failed to take minimal precautions to protect the decedent from the attacks of third parties. Two clear factual issues therefore exist for determination by a trier of fact: (1) whether the attack on decedent was in fact foreseeable and, if it was, (2) whether defendant took minimal precautions to protect decedent from such attack. Accordingly, under the standard set forth in Lipson v. Superior Court, supra, at page 374, triable issues of fact remain and summary judgment was improperly granted.
*634 The summary judgment is reversed.
Thompson, J., and Johnson, J., concurred.
A petition for a rehearing was denied August 22, 1983.
Notes
In the case at bench, decedent returned to his car during an armed robbery, rather than such an act of theft or vandalism. However, “it is settled that what is required to be foreseeable is the general character of the event or harm . . . not its precise nature or manner of occurrence.” (Bigbee v. Pacific Tel. & Tel. Co., supra, 34 Cal.3d at pp. 57-58.) Here, the fatal incident fell within the scope of the alleged foreseeable harm, i.e., attack on a patron who interrupts a criminal act.
