GLATFELTER BARBER SHOP, Petitioner v. UNEMPLOYMENT COMPENSATION BOARD OF REVIEW, Respondent.
Commonwealth Court of Pennsylvania.
Argued April 7, 2008. Decided July 3, 2008. Publication Ordered and Amended Sept. 24, 2008.
957 A.2d 786
Maribeth Wilt-Seibert, Asst. Counsel and Gerard M. Mackarevich, Deputy Chief Counsel, Harrisburg, for respondent.
Arthur Selikoff, Asst. Counsel, Harrisburg, for intervenor, Office of Unemployment Compensation Tax Services.
BEFORE: McGINLEY, Judge, PELLEGRINI, Judge, LEAVITT, Judge.
OPINION BY Judge McGINLEY.
Glatfelter Barber Shop (GBS) petitions for review from an order of the Unemployment Compensation Board of Review (Board) that reversed the referee‘s denial of benefits under Section 402(h) of the Unemployment Compensation Law (Law)1,
Wamsley worked as a commissioned barber for GBS since January of 2002. His last day of employment was October 23, 2006. The facts, as found by the Board, are:
- The claimant [Wamsley] entered into an independent contractor аgreement, which was not signed by the claimant [Wamsley] until 2004.
- The employer [GBS] alleged that the claimant [Wamsley] leased a chair from the owner.
- However, the claimant [Wamsley] pays nothing to the shop owner.
- The claimant [Wamsley] submits all proceed [sic] from services to the employer‘s [GBS‘s] cash register.
- The employer [GBS] then pays the claimant [Wamsley] a set percentage of total payments on a weekly basis.
- The employer [GBS] set prices for services rendered at the shop.
- The employer [GBS] refused to allow the claimant [Wamsley] to distribute independent business cards.
- The employer [GBS] set the hours of operation.
- The employer [GBS] provided most equipment and supplies.
- The claimant [Wamsley] worked 54 hours a week for the employer [GBS].
- The claimant [Wamsley] had to report when he was going on vaсation.
- The claimant [Wamsley] was only a barber, not a barber manager.
- The claimant [Wamsley] was required to attend meetings.
- The employer [GBS] wanted the claimant [Wamsley] to sign a non compete contract clause.
- The non compete clause stated that the claimant [Wamsley] could not work for two years following his separation from employment within a 10 mile radius....
- The claimant [Wamsley] was trying to negotiate an accommodation in the non compete contract clause in that he wanted it limited to a less than 10 mile radius.
- The employer [GBS] discharged the claimant [Wamsley] for trying to negotiate an accommodation in the non compete contract clause.
Prior to his discharge, the employer [GBS] never told that [sic] claimant [Wamsley] that if he did not sign the non compete contract clause as written, the claimant [Wamsley] would be discharged. - The claimant [Wamsley] did not take any steps to open his own barber shop.
Board‘s Decision, August 16, 2007, Findings of Fact (F.F.) Nos. 2-20 at 1-2. The Board reversed the referee‘s denial of benefits and granted benefits pursuant to Section 402(h) and Section 402(e) of the Law,
I. Was Wamsley An Independent Contractor?
Initially, GBS contends3 that Wamsley was an independent contractor and ineligible for unemployment compensation benefits pursuant to Section 402(h) of the Law,
Section 402(h) of the Law,
Section 4(l)(2)(B) of the Law,
Services performed by an individual for wages shall be deemed to be employment subject to this act, unless and until it is shown to the satisfaction of the department that—(a) such individual has been and will continue to be free from control or direction over the performance of such services both under his contract of service and in fact; and (b) as to such services such individual is customarily engaged in an independently established trade, occupation, profession or business. (emphasis added).
In Beacon Flag, this Court noted:
This provision presumеs that an individual is an employee, as opposed to an independent contractor, but this presumption may be overcome if the putative employer sustains its burden of showing that the claimant was free from control and direction in the performance of his service and that, as to such service, was customarily engaged in an independent trade or business. (emphasis added).
A. Did GBS Overcome The Presumption That Wamsley Was An Employee By Showing That Wamsley Was Free From Control And Direction In The Performance Of His Services?
Control is premised upon an actual showing of control with regard to the work to be done and the manner in performing it. Here, the record and the Board‘s findings clearly support the conclusion thаt GBS controlled or had the authority to control Wamsley‘s day-to-day operations: 1) that GBS set the general barber shop hours of operation4 from 6:00 A.M. until
B. Whether Wamsley Was Engaged In An Independently Established Trade, Occupation, Profession Or Business?
In Viktor v. Department of Labor and Industry, 586 Pa. 196, 892 A.2d 781 (2006)12, our Pennsylvania Supreme Court addressed the second criterion of Section 4(l)(2)(B) of the Law,
The relevant word that we must analyze ... is ‘independent‘... Webster‘s Third New International Dictionary defines ‘independent’ as, inter alia:
not dependent: as not subject to control by others: not subordinate: self-governing, autonomous, free ... not affiliated with or integrated into a lаrger controlling unit (as a business unit) ... not requiring or relying on something else (as for existence, operation, efficiency).
Webster‘s Third New International Dictionary 1148 (1986).
“Dependent is defined as, inter alia, ‘unable to exist, sustain oneself, or act suitably or normally without the assistance or direction of another ....: connected in a subordinate relationship: subject to the jurisdiction of another.” Id. at 604.
....
Neither the statute nor this Court requires an independent contractor to own all of the assets of his or her business or to bear on his or her own the full measure of financial risk of the enterprise. Rather, the unique facts of each case must be examined in order to resolve the question of employee versus independent contractor status ....
....
The record supports thе holdings of the Commonwealth Court that Appellees [limousine companies] demonstrated that Drivers met subsection (b), for several reasons, including: (1) the Drivers’ ability to perform their services for more than one entity, including competitors, with no adverse consequences; (2) the operation of their businesses and their ability to perform work did not depend on the existence of any one of the Appellees [limousine companies]; and (3) the fact that Drivers bring all necessary perquisites of providing driving services to limousine companies, even though they do not own the limousines or bear all of the financial risk. (citations omitted and emphasis added).
Id. at 218-223 and 229-30, 892 A.2d at 794-97 and 801-02.
Last although Kopp testified that each barber had the prerogative to refuse to cut a customer‘s hair, there was no evidence that Wamsley, Mollica, and Heiges actually exercised this alleged right much less whether there would be any repercussions for such а refusal. Again, GBS failed to overcome the presumption that Wamsley was an employee or engaged in a service that was customarily an independent trade or business. To the contrary, substantial evidence of record supported the Board‘s finding that Wamsley was an employee of GBS, and not, an independent contractor.
II. Whether Wamsley‘s Actions Rose To The Level Of Willful Misconduct?
Alternatively, GBS contends that Wamsley‘s refusal to sign a non-compete clause constituted willful misconduct.
Whether a claimant‘s conduct rises to a level of willful misconduct is a question of law subject to this Court‘s review. Lee Hospital v. Unemployment Compensation Board of Review, 139 Pa.Cmwlth. 28, 589 A.2d 297 (1991). The employer bears the burden of proving that it discharged an employee for willful misconduct. City of Beaver Falls v. Unemployment Compensation Board of Review, 65 Pa.Cmwlth. 14, 441 A.2d 510 (1982). Finally, willful misconduct is defined as conduct that represents a wanton and willful disregard of an employer‘s interest, deliberate violation of rules, disregard of standards of behavior which an employer can rightfully expect from his or her employee, or negligence which manifests culpability, wrongful intent, evil design, or intentional and substantial disregard for the employer‘s interest or the employee‘s duties and obligations. Frick v. Unemployment Compensation Board of Review, 31 Pa.Cmwlth. 198, 375 A.2d 879 (1977).
Here, GBS presented a proposal to Wamsley, on a Saturday, that contained a non-compete clause. Board‘s F.F. No. 16. Wamsley reasonably requested time to review the non-compete clause and to negotiate the ten mile radius limit. Board‘s F.F. No. 18. However, on Sunday, the next day, without warning that his employment would be terminated if he did not sign the agreement, Wamsley was discharged. Board‘s F.F. Nos. 19 and 20. As this Court noted in Zimmerman v. Unemployment Compensation Board of Review, 836 A.2d 1074, 1080-81 (Pa.Cmwlth.2003), “[t]he Agreement was presented to Claimant [here, Wamsley] more as an ultimatum than a matter to be negotiated; indeed, Claimant‘s [Wamsley‘s] continued employment was at stake.” (footnote omitted). Wamsley‘s refusal to immediately sign the
GBS next contends that Wamsley solicited other GBS barbers to work for him when he opened up a competing barber shop. Wamsley strenuously denied that he planned to open a competing barber shop:
Referee: Were you trying to set up your own barber shop?
Wamsley: No.
Referee: And how would Mr. Kopp have gotten that impression?
Wamsley: Well, being that he‘s considering me ... an independent contractor, there‘s constantly people in a barber shop—there‘s constantly people asking you if ever want to open your own shop and numerous times I‘ve heard people say that to other people too. It‘s the same thing. It‘s just you hear somebody say that. It doesn‘t necessarily mean you‘re going to open your own barber shop.
Referee: Did you take any steps to open a shop?
Wamsley: No.
N.T. at 36; R.R. at 85a. Although Heiges testified that Wamsley talked about opening his own barber shop, Heiges never stated that Wamsley asked him to work for him.13
Accordingly, this Court affirms.14
ORDER
AND NOW, this 3rd day of July, 2008, the order of the Unemployment Compensation Board of Review in the above-captioned matter is affirmed.
DISSENTING OPINION BY Judge LEAVITT.
Respectfully, I dissent. I believe that the evidence supports the Referee‘s conclusion that Joel Wamsley (Claimant) was employed as an independent contractor in accordance with the express terms of his written contract with Glatfelter Barber Shop. To hold otherwise, the Unemployment Compensation Board of Review (Board) capriciously disregarded the evidence and failed to apply the standards established by this Court and by the Supreme Court for determining whether an individual is an employee or independent contractor. Accordingly, I would reverse the Board and reinstate the Referee‘s decision.
On October 23, 2006, a representative of the Lancaster Unemployment Compensation Service Center (UC Service Center) interviewed Claimant via telephone. Claimant‘s responses, given undеr oath, were recorded by the UC Representative on two separate questionnaires. The first set of questions were directed to the issue of whether Claimant was an independent contractor, and the second related to the issue of whether Claimant was discharged for willful misconduct.
In response to the first questionnaire, Claimant stated, inter alia, that (1) he bore the risk of profit or loss because “if my customers stopped coming in I would lose money;” (2) he was “free from control or direction in the performance of [his work] other than the customer stating what [he] wanted;” (3) he received a 1099 and not a W-2; (4) he filed his income taxes as a self-employed independent contractor; (5) he completed a profit and loss section on his income tax return; (6) he maintained records to substantiate his gross earnings and expenses on his income tax return; (7) he paid self-employment Social Security taxes on his income tax return; (8) he had signed an independent contractor agreement with Glatfelter; (9) he provided his own tools and equipment described as “shears, combs, razors, etc.” and was responsible for maintenance and repair of these items; (10) his status was that of independent contractor at barber shops where he worked prior to joining Glatfelter; (11) he received no health or life insurance benefits, sick leave or vacation pay from Glatfelter; (12) he was compensated on a commission basis, basеd on the number of services he completed; and (13) he was not required to attend meetings. Reproduced Record at 17a-21a (R.R. -). Claimant stated that during his term at Glatfelter he did not work at other barber shops, explaining that “I could do it but [chose] not to.” R.R. 21a.
Claimant‘s responses were provided in accordance with a six-page form developed by the Department of Labor and Industry, i.e., “UC-1942C (Page) 2-06, Independent Contractor,” and entitled “Claimant Questionnaire.” The questionnaire is designed to determine whether a particular applicant is, or is not, an independent contractor. The questions in the Department‘s questionnaire track the very factors identified by this Court as relevant to the determination of whether an individual applicant is an employee or independent contractor. Pavalonis v. Unemployment Compensation Board of Review, 57 Pa.Cmwlth. 289, 426 A.2d 215, 217 (1981). Specifically, an independent contractor is an individual (1) free from the employer‘s control in the performance of his services and (2) engaged in an independently established profession or trade.1
Indeed, the UC Service Center found that Claimant was “free from direction or control in the performance of his job.” Certified Record, Notice of 2/21/07 Determination at 1. However, it also found that Claimant was not at risk of sustaining a profit or loss in spite of Claimant‘s own statement that he was аt risk because if he did not have customers, he did not earn a living. See Danielle Viktor, Ltd. v. Department of Labor and Industry, Bureau of Employer Tax Operations, 586 Pa. 196, 892 A.2d 781 (2006) (holding that limousine drivers were at risk of profit or loss even though they had not invested capital in the limousine business). The UC Service Center also found that Claimant was not discharged for willful misconduct.2 Employer appealed both determinations.
The hearing did not produce facts that contradicted Claimant‘s responses in any significant way. Claimant‘s contract with Glatfelter stated that Claimant was not required to keep specific hours and did not have to consult with the owner about his vacation. These facts were confirmed in a sworn affidavit given by Claimant long before his dispute with Glatfelter. At the hearing, Kopp testified that Claimаnt did not have a set work schedule and did not have to seek permission to take a vacation, although “it was appreciated if he would.” Notes of Testimony, 3/27/07, at 14 (N.T. —); R.R. 63a. At the hearing, Claimant stated that he had been “told I had to tell somebody that I was taking a vacation.” Id. With respect to his work hours, Claimant acknowledged that they were casual but stated that he had to be there during the hours that the shop was open. The shop was open 6:00 a.m. to 6:00 p.m. daily, and 6:00 a.m. to 12:00 p.m. on Saturday. Of the 82 hours the shop was open each week, Claimant worked 54 hours.3
The hearing did produce quibbles about certain points not covered on the questionnaire, such as whether Claimant could
The Referee held that based upon the totality of the circumstances, Claimant worked at Glatfelter as a self-employed independent contractor. She based this conclusion on the following findings of fact:
- For the purposes of this appeal, the claimant filed an application for benefits dated October 22, 2006.
- The claimant worked as a 100% commissioned barber for Glatfelter Barber Shop (GBS) from approximately January 2002, until October 23, 2006.
- The claimant rented a barber chair from GBS and entered into an independent contractor agreement, which was not signed by the claimant until 2004.
- The independent contractor agreement outlines the relationship between GBS and the claimant as follows:
- Owner agrees that the barber may share with other barbers all the facilities of the shop now operated by said owner in connection with the subject matter of this contract, which shop is located in East Petersburg, PA.
- Barber agrees to work diligently and with the best efforts to promote the business of serving the public as a barber to the end that each of the parties hereto may derive the greatest profit possible.
- Barber agrees to conduct his business and regulate his habits, so as to maintain and to increase the good will reputation of the owner and the barber, the parties hereto agree to conform and abide by all laws, rules and regulation, and codes of the Pennsylvania State Board of Barber Examiners.
- The fees to be charged for any services performed hereunder shall be those determined by the owner. When the barber shall perform any service hereunder, whereby a fee is earned, said fee shall, when collected, be divided between the owner and barber, in which division the barber shall receive a proportionate share as agreed upon and the owner shall receive the balance.
- The division and distribution of the earned fees as set out in paragraph 4 hereof, which may be paid to or collected by either party hereto, shall take place as soon as practicable after collection of such fees from the party or parties for whom the services have been performed.
- The owner shall not be liable to the barber for any expenses incurred by him, or for any of his acts, nоr shall the barber be liable to the owner for any shop expense.
This contract and the association created hereby, may be terminated by either party hereto, at any time upon notice given to the other; but the rights of the parties to any fees which accrued prior to said notice, shall not be divested by the termination of this contract. - The barber shall not, after the termination of this contract, use to his own advantage, or the advantage of any other person or corporation, any information gained for or from the files or business of the owner.
- The claimant was not required to maintain specific working hours.
- GBS established the business hours from 6:00 a.m. to 6:00 p.m. Tuesday through Friday, and from 6:00 a.m. to 12:00 p.m. on Saturday.
- The claimant‘s work was not supervised closely or regularly.
- GBS has printed business cards, and barbers were not allowed to put their individual names on them.
- GBS set basic prices and the claimant could change prices and set his own prices for beard trims.
- The claimant was free to work anywhere else and to promote his own services.
- The claimant could refuse to service customers.
- The claimant was paid 70% of his gross weekly cash register receipts, and GBS was paid 30% of the claimant‘s weekly sales as a chair rental fee.
- The GBS owner is a member of the State Board of Barber Examiners.
- Under the State Board of Barber Examiner‘s policy manual, the requirements of a shop license concerning supervision and control of a shop mandate that the shop оwner or barber manager must have the ability to control and supervise all aspects of the operation of a shop for licensing purposes.
- Under the policy, any agreement for the rental of a chair must reserve the shop owner the right to supervise and control the services rendered in the shop in accordance with Barber Law, Rules and Regulations.
- The claimant was paid with a 1099 each year, and the claimant was responsible to pay his own taxes.
- The claimant discussed the possibility of opening his own barbershop with his co-workers.
- On or about October 22, 2006, the claimant refused to sign a non-compete agreement with GBS.
- On October 23, 2006, the claimant‘s contract was terminated.
R.R. 122a-124a.
Claimant did not appeal the Referee‘s denial of benefits. However, the Department of Labor and Industry, Bureau of UC Benefits & Allowances, Office of UC Tax Services, did appeal. For the first time in the proceeding, the issue became whether Claimant was free from control and was engaged in an independent trade or profession. The Board reversed the Referee and found that Claimant was not free from control or engaged in an independent profession. There are substantial flaws with the Board‘s findings.
First, the Board capriciously disregarded the evidence.5 The Board did not set
Second, the Board failed to apply appropriately the standards established by our appellate courts to determine whether an individual is an employee or independent contractor. In Viktor, 586 Pa. at 229, 892 A.2d at 801, our Supreme Court held that each business must be separately evaluated in applying the Pavalonis standards. In other words, Pavalonis established the general benchmarks for determining the existence of an independent contractor relationship, recognizing that no one factor is controlling, and Viktor established that those general criteria may be supplemented with additional criteria appropriate to a specific trade or profession. For example, the use of business cards by limousine drivers was found relevant to the determination they were independent contractors.6 By contrast, here, the Board made no effort to apply the Pavalonis standards to the context of the barbering profession.
The Board decided that because Claimant was expected to appear at the shop in accordance with a predictable schedule, he was an employee. There are several problems with the Board‘s emphasis on this factor. First, all professionals, whether barbers, doctors or accountants, offer predictable hours and predictable charges for services. Second, regular hours and prices are not the sine qua non of an employment relationship. In Venango Newspapers, 631 A.2d at 1388, newspaper carriers were held to be independent con-
The “chair rental” agreement between Claimant and Kopp states that its purpose is to serve the “mutual advantage” of both parties.7 It is also uncontroverted that such arrangements are common in the profession. In the absence of an agreement of the parties to cooperate, Claimant would not earn income for cutting hair, and Kopp would not recover his investment in the shop. If Claimant and other barbers at Glatfelter did not agree on hours and vacation days, all would suffer because lack of coverage would cause delays and customer dissatisfaction.
In its argument in support of the Board, the Department places undue significance upon hоw cash was handled at Glatfelter. The Department contends that in order for a barber to be an independent contractor in a shop where several barbers work, each barber must have his own cash register in the barber shop. Stated otherwise, in a shop with five barbers, there must be five cash registers. This is an extreme position and, again, not supported by any evidence that this is typical to the profession. Further, the written contract provided that either Kopp or Claimant could collect fees, which they agreed to divide 70 percent for the barber and 30 percent for the owner, Kopp. To that end, Glatfelter‘s barber manager collected each day‘s proceeds and delivered them to Kopp for an accounting by the bookkeeper, who then distributed the revenue to Kopp and to each barber in accordance with the contract. In effect, it is the bookkeeper who pays each party to the independent contractor agreement. Under the Department‘s separate cash register logic, in order for a law firm partner to be considered an independent contractor, that partner has to collect all payments by clients personally and then pay the partnership for overhead.
The Department has waged an on-going campaign to have all barbers working under an arrangement like Claimant‘s to be considered employees subject to the payroll tax. The last pronouncement on this issue was an en banc decision of this Court against the Department. In Klingensmith v. Department of Labor and Industry, 1 Pa.Cmwlth. 204, 273 A.2d 920 (1971), this Court held that providing a barber with a barber chair, a waiting space for customers, lights and supplies in exchange for 25 percent of that barber‘s gross revenue did not make the barber the shop owner‘s employee. This Court rejected the Department‘s application of Antinoro, 44 Pa. D. & C.2d 780 (1968), on which the Department relies again in this case. Antinoro and Klingensmith each involved an oral contract; by contrast, here there is a written contract providing that each party, in effect, pays the other.
Unlike the Referee, the Board did not consider the totality of the circumstances surrounding Claimant‘s contract with Glatfelter.8 The Board capriciously disregard-
еd the evidence and did not properly apply the precedential law directing how to determine whether an applicant for unemployment compensation is an independent contractor.
For these reasons I would reverse the decision of the Board.
Commonwealth Court of Pennsylvania.
Submitted on Briefs Aug. 1, 2008. Decided Sept. 29, 2008. As amended Oct. 24, 2008.
Notes
Services performed by an individual for wages shall be deemed to be employment subject to this act, unless and until it is shown to the satisfaction of the department that—(a) such individual has been and will continue to be free from control or direction over the performance of such services both under his contract of service and in fact; and (b) as to such services such individual is customarily engaged in an independently established trade, occupation, profession or business.
Notes of Testimony (N.T.), March 27, 2007, at 13; Reproduced Record (R.R.) at 62a. Claimant could not put his name on the cards Glatfelter had printed.Q: Did the shop have a specific working schedule?
A: Yes, the shop does maintain certain hours for the general public to come in.
Q: And why do you have shop hours?
A: Just for being consistent in running the business so when the public know [sic] to be there.
Q: Do you have walk-ins?
A: Yes. We don‘t work by appointments, strictly walk-ins.
Wamsley to Heiges:Q: ... Mr. Heiges, prior to Mr. Wamsley‘s separation from employment, did he discuss with you at all his attempts tо start up another business?
A: Yes.
....
Q: Would you explain to the Referee?
A: I can‘t remember the exact, you know, talk or whatever but it was talked about.
Q: It was talked about that he was going to open up his own shop?
A: Yes. He was attempting to.
N.T. at 31-32; R.R. at 80a-81a.Q: Okay. Also, with this so-called barber shop that I was going to open, were you ever taken there? Were you ever shown anything?
A: I was not.
Q: Were you ever—besides what you thought you heard, you never heard anything else besides that?
A: I did not.
