I. INTRODUCTION
Pending before this Court are cross motions for summary judgment. The suit revolves around the denial of long-term disability benefits to Theresa Gellerman, the plaintiff in this suit. The defendants, Jefferson Pilot Financial Insurance Company (“Jefferson Pilot”) and Miller/Zell, Inc. (ISO Holdings, Inc.) Long Term Disability Plan (the “Plan”), terminated the plaintiffs long-term disability benefits under the Plan after determining that the plaintiff was able to perform her previous job as a creative art director. The plaintiff unsuccessfully pursued all appropriate administrative avenues and then filed this suit on September 3, 2004, pursuant to 29 U.S.C. § 1132(a)(1)(B).
After considering the motions, responses, the pleadings, and the applicable law, 1 this Court determines that the defendants’ motion should be DENIED and that the plaintiffs motion should be GRANTED.
II. FACTUAL BACKGROUND
A. The Plan
The Plan is a group long-term disability insurance policy governed by the Employee Retirement Income Security' Act of 1947 (“ERISA”). Jefferson Pilot is the insurer of the Plan and also serves as the Plan fiduciary with the responsibility for evaluating claims. Further, Jefferson Pilot exercises discretionary authority to interpret the terms of the Plan and determine entitlement to Plan benefits.
The plaintiffs claim is for a total disability, and the Plan establishes two distinct periods when a disability is recognized, i.e., during the Elimination and Own Occupation-periods and after the Own Occupation Period. Under the former, total disability exists when; “due to an Injury or Sickness the Insured Employee is unable to perform each of the main duties of his or her regular occupation.” After the Own Occupation Period, a disability exists when “due to an Injury or Sickness the Insured Employee is. unable to perform each of the main duties of any gainful occupation which his or her training, education or experience will reasonably allow.”
The “Elimination Period” refers to a period lasting between 90 and 180 days beginning on the first day of disability. It represents “a number of days of Disability during, which no benefit is payable.” The elimination period is satisfied when 90 days of disability is experienced within a 180-day period. The “Own Occupation Period” refers to “a period beginning at the end of the Elimination Period and ending 24, months later.”
After the elimination period expires, Jefferson Pilot will continue to pay disability benefits to an insured employee if she: 1) is totally disabled as defined by the Plan; 2) is under the regular care of a physician; and 3) submits proof of continued total disability and physician’s care upon request. - ' -
B. The Plaintiff
Theresa Gellerman is. a 49 year-old female who suffers from prolonged and complicated spinal problems. While her back problems existed well before 1998, it was then that the plaintiffs pain eventually led her to have surgery to fuse the 9th, 10th, 11th, and 12th thoracic vertebrae.
1
Relief
Doctor Kozak referred the plaintiff to a pain management doctor, but despite the pain management care, the pain continued to increase. Eventually, Dr. Kozak ordered the plaintiff to discontinue working effective November 24, 2000, and scheduled surgery of the lumbar spine for January 23, 2001.
Meanwhile, the plaintiff made her initial claim for benefits under the Plan on December 12, 2000, and the defendants began paying benefits on February 23, 2001. 4 After the January 23 surgery, the plaintiffs lower back showed some improvement, though the pains throughout her back continued to require strong pain medications such as Oxycontin and Methadone. Her pain management doctors also referred her to Dr. Smith, a clinical psychologist specializing in treating patients suffering from chronic pain. The plaintiff began meeting with Dr. Smith on September 22, 2001, to discuss her chronic pain issues.
During the latter half of 2001, the defendants, pursuant to their policy rights, requested updates concerning the plaintiffs medical condition. That summer, Jefferson Pilot requested that the plaintiff complete an “Insured Supplementary Statement” and required her attending physician to provide a “Medical Support Statement.” The plaintiff and Dr. Kozak provided the appropriate statements, both of which indicated that the plaintiff was still unable to work. In October of 2001, a consultant of Jefferson Pilot, nurse Judy Guinan, referred the plaintiff to the Healthsouth medical facility (“Health-south”) for a Functional Capacity Examination (“FCE”) to help gauge her ability to work. The results of the FCE are significant because the defendants rely heavily on the FCE in evaluating whether to continue benefits.
In early January 2002, an individual from Jefferson Pilot contacted the evaluator at Healthsouth to see if he would be willing to make an addendum to the October FCE if Healthsouth received a formal description of the plaintiffs old job. Jefferson Pilot faxed the formal job description to Healthsouth, and the evaluator created an addendum to the FCE. The addendum, dated January 14, 2002, first summarizes the formal job description as “Standing and walking on occasional basis. Sitting requirements is.on frequent level. 6 Lifting and carrying is limited to 15 up to 20 lbs. The job can be performed by alternating sitting and standing.” The evaluator concluded, however, that the plaintiffs functional capacity “did not parallel the job requirement.” He went on to explain that although the job specified sitting at a “frequent” level, Gellerman “was only able to sit on an ‘occasional’ basis (15 minutes at-the most).” Finally, he offered his opinion that
. [Gellerman] might be able to perform modified job activities if she is given a lifting, restriction of 15 lbs. 7 and restricting sitting activities for no more than 15 minutes at a time. She should be allowed to change and shift position alternating between sitting, standing, [and] walking around during her work periods.
C. The Precipitating Events
On January 23, 2002, Jefferson Pilot notified the plaintiff that long-term disability benefits would no longer be paid. The defendants’ letter cited the October FCE as its basis for denial of benefits, stating that the FCE demonstrates that the plaintiff is “capable of performing within the sedentary physical capacity with [sic] as long as [she] has the ability to change position frequently.” The defendants’ letter also asserts that “the only lifting requirement would be the use of a lap top computer and that would not generally exceed 10 pounds.”
. Shortly thereafter, on March 5, 2002, the Social Security Administration (“SSA”).determined that the plaintiff had a disability beginning November 24, 2000. The SSA’s defines disabled to mean that an individual cannot engage in
any
gainful employment for which she is qualified (as opposed to
On July 1, 2002, the plaintiff appealed the denial of benefits. The appeal included several documents, including the notice of award of social security disability benefits, records from Dr. Seifert (the pain management doctor), Dr. Smith (the psychologist), and Dr. Kozak (her primary back doctor). The appeal further highlights that the FCE to which the defendants cited concluded that the plaintiff did not meet the positional requirements of her previous job. On August 23, 2002, the defendants rejected the appeal, again citing the FCE and noting that the Plan does not consider the individual requirements of the plaintiffs previous job, but rather the general requirements of that job description as would be expected in the general population. The plaintiff filed her second appeal in February 2003, which was rejected on May 27, 2003. 8 The plaintiff filed the instant suit on September 3, 2004.
III. CONTENTIONS OF THE PARTIES
The plaintiff contends that she is disabled under the Plan’s Own Occupation period, and that the defendants owe her long-term disability benefits for the period of January 23, 2002, to February 23, 2003. She asserts that the termination of benefits represents an abuse of discretion because the defendants misinterpreted both the FCE and the job description.
The defendants maintain that they acted within their discretion in terminating the plaintiffs benefits because, as they read the FCE and job description, the plaintiff could have performed her previous job. They assert that her previous job would have allowed her to alternate between sitting and standing and would have required lifting no more than 10 pounds. Further, they contend that the plaintiffs doctors’ notes and tests indicate that she is not disabled.
IV. STATEMENT OF THE LAW
A. Standard of Review
Summary judgment is proper “if the pleadings, depositions, answers to interrogatories and admissions on file, together with the affidavits, if any, show that there is no genuine issue as to any material fact and that the moving party is entitled to ... judgment as a matter of law.” Fed. R.Civ.P. 56(c). The moving party bears the initial burden of “informing the Court of the basis of its motion” and identifying those portions of the record “which it believes demonstrate the absence of a genuine issue of material fact.”
Celotex Corp. v. Catrett,
Once the moving party meets its burden, the nonmoving party must “go beyond the pleadings” and designate “specific facts” in the record “showing that there is a genuine issue for trial.”
Id.
at 324,
B. Denial of Benefits Under an ERISA Policy
Under ERISA, a beneficiary may bring suit “to recover benefits due to him under the terms of his plan, to enforce his rights under the terms of the plan, or to clarify his rights to future benefits under the terms of the plan.” 29 U.S.C. § 1132(a)(1)(B). Courts review the denial of ERISA benefits under an ERISA policy for “abuse of discretion” if the policy grants the administrator or fiduciary final and conclusive discretionary authority.
Meditrust Fin. Servs. Corp. v. Sterling Chems., Inc.,
In the ERISA context, the “abuse of discretion” standard is synonymous with an “arbitrary and capricious” standard.
Meditrust,
Usually, the application of the abuse of discretion standard is a two-step process, wherein a court first determines the legally correct interpretation of the Plan and second, if the administrator did not apply the legally correct interpretation, determines whether the administrator’s actions constituted an abuse of discretion.
Wildbur v. ARCO Chem. Co.,
Deference to the abuse of discretion standard of review can be modified downward on a “sliding scale” when a beneficiary demonstrates that the plan fiduciary has a conflict of interest.
Vega,
C. Demonstrating Conflicts of Interest
One way a potential conflict of interest arises is when, as in this case, a company contracts with a third party that both insures and administers the plan.
See Vega,
Vega
involved an insurer who utilized a wholly-owned subsidiary as the administrator.
Although the [plaintiffs] have demonstrated the minimal basis for a conflict, they have presented no evidence with respect to the degree of the conflict. On our sliding scale, therefore, we conclude that it is appropriate to review the administrator’s decision with only a modicum less deference than we otherwise would.
Id. at 301 (emphasis added).
The implication of the
Vega
decision is that, in the situation where a third party insures and administers a plan and there is
“no evidence
of the degree of the conflict,” there exists an apparent minimum conflict of interest. Several subsequent cases seem to follow this
ipso facto
reasoning.
See Gooden v. Provident Life & Acc. Ins. Co.,
However, in 2004 the
Ellis
court split 2-1 in part on the role of presumptions about conflicts of interest.
Ellis
involved a defendant insurance company who acted as both the insurer and the administrator in charge of determining benefits eligibility for Chase Manhattan Bank’s employee policy.
This Court is bound to follow the most recent Fifth Circuit panel decision, and “the rule of orderliness forbids one of our panels from overruling a prior panel.”
Teague v. City of Flower Mound, Tex.,
V. APPLICATION OF THE LAW
A. Abuse of Discretion
The Plan grants Jefferson Pilot discretionary authority to administer claims, to interpret policy provisions, and to resolve questions arising under this policy. As a result, this Court reviews the defendants’ plan interpretations and factual determinations under an abuse of discretion standard, searching for any substantial evidence supporting the decision to deny further benefits.
See Meditrust,
In this case, the defendants’ decision to terminate benefits represents an abuse of discretion. The decision is based primarily on the FCE performed by Healthsouth and the job description provided by the plaintiffs previous employer. As outlined in the statement of facts above, the FCE evaluator concluded that the plaintiff could only sit on an “occasional” basis (0-33% of the time) and could not lift more than 15 pounds on an “occasional” basis. Furthermore, the evaluator clearly stated, both in his original report and in the addendum, that the plaintiff could not perform her previous job: Nevertheless, the defendants ignore these statements and instead attempt to patch together bits and pieces of the evaluation and job description to support a denial of benefits.
First, the defendants rely on the evaluator’s statement that the plaintiff can perform “a ‘sedentary’ type of occupation/category , (according to the D.O.T.).” The defendants then. submit that the D.O.T. defines a creative art director position as a “sedentary” occupation and argue that the plaintiff .must, therefore be able to perform her previous job. What the defendants ignore is the word “type” in the evaluator’s statement that the plaintiff can perform “a.sedentary type of occupation.” The word proves crucial because it highlights the-fact.that “sedentary” occupations represent a range of occupations starting at the least strenuous end of the D.O.T. job. spectrum. Thus, the evaluator’s statement can only mean that the plaintiff is confined to some subset of jobs within the sedentary category. This conclusion is bolstered by the fact that the FCE addendum limits the plaintiffs on the job sitting to the “occasional” level, while the D.O.T. defines sedentary jobs to permit sitting up to the “frequent’’ duration. Even ignoring the D.O.T., the FCE upon which the defendants rely unambiguously limits the plaintiffs sitting to the occasional level, while admitting that her previous job required sitting on a “frequent” basis.
The defendants attempt to circumvent this conclusion by relying on a checked box on the job description form indicating that the defendant could perform her job by alternating between sitting and standing. The evaluator’s notes on the FCE indicate
The defendants also abuse their discretion by ignoring the 20-pound lifting requirement listed on the formal job description. In its termination of benefits letter, Jefferson Pilot simply disregards this requirement, instead surprisingly concluding that the plaintiff could perform her job because “[t]he only lifting requirement would be the use of a lap top computer and that would not generally exceed 10 pounds.” The defendants cite no source for their assertion that the lifting requirement is limited to 10 pounds, and the Court can find no documentation supporting this number. Perhaps coincidentally, 10 pounds is the upper weight limit that the D.O.T. lists for sedentary work.
Regardless, the job description clearly states that the required lifting range is 15-20 pounds, and the defendants abused their discretion by failing to account for the requirement. Although the FCE evaluator opined that the plaintiff
might
be able to perform her old job
if
she was given a lifting restriction of 15 pounds, such hypotheticals are of no consequence when the job description indicates that the employer cannot make changes to accommodate the employee.
See Mhadbhi v. Jefferson Pilot Fin.,
The overwhelming evidence indicates that the plaintiff was disabled from her previous job. Moreover, the defendants point to no evidence contradicting the conclusions of the plaintiffs doctors or the FCE evaluator. Hence, the defendants’ decision to terminate disability benefits during the Own Occupation Period constituted an abuse of discretion.
B. Other Considerations
Even though this Court is of the opinion that the defendants’ decision to terminate disability benefits represents an abuse of discretion giving full deference to the defendants, the Court notes that several additional factors weigh against the defendants’ decision. The first factor is the conflict of interest that the defendants maintain as a result of their role as a third party insurer and administrator.
See Vega,
A second factor weighing against the reasonableness of the defendants’ decision is the determination by the Social Security Administration (“SSA”) that the plaintiff was disabled. Although the SSA’s determination did not occur until after the defendants initially denied benefits, the plaintiff included the information in her appeal. Further, while the Plan does not require the administrator to consider a determination of the SSA, neither does it forbid such consideration.
This Court agrees with the defendants that the SSA determination is not binding on a plan administrator.
Schaffer v. Benefit Plan of Exxon Corp.,
Furthermore, the defendants were aware of the SSA determination: they contracted with a third party to advocate the plaintiffs cause before the SSA, and, upon the SSA award of benefits, immediately requested overpayment refunds from the plaintiff.
10
Particularly in this case, where the Plan’s definition of disability is limited to the plaintiffs duties at her former job (as opposed to the broader SSA definition of any job for which she is qualified), an administrator should give extra pause before terminating disability benefits.
See Bell v. Am. Elec. Power Sys. Long-Term Disability Plan,
No. Civ. A.1:04CV073-C,
To be clear, this Court does not consider the SSA’s determination binding, nor need it weigh significantly against the defendant’s decision. However, under the facts of this case, the Court regards it as a relevant factor that should lessen, even if slightly, the deference due to the defendants’ decision.
A final factor weighing against the reasonableness of the defendants’ decision is their use of nurses, as opposed to medical doctors, to review and make final recommendations on disability claims. While an administrator need not employ specialist physicians to review claims,
Sweatman v. Comm. Union Ins. Co.,
VI. CONCLUSION
For the reasons stated, the Court finds that the defendants’ motion should be and is DENIED and that the plaintiffs motion should be and is GRANTED. The plaintiff shall recover disability benefits from January 23, 2002, through February 23, 2003, pursuant to the Plan, less any overpayment refund relating to the award of social security benefits. Awards and refunds shall be paid with prejudgment and post-judgment interest at a rate of 6% annually.
The plaintiff shall recover attorney’s fees, and the plaintiff has 10 days from the entry of this memorandum to file an appropriate request. The defendants shall have five days after the filing of the plaintiffs request to submit a reply challenging the amount of the request.
It is so ORDERED.
Notes
. The vertebrae are divided into three main regions: the cervical vertebrae (the seven upper vertebrae in the ,neck region), the thoracic vertebrae (the twelve middle vertebrae), and the lumbar vertebrae (the five vertebrae in the lowest part of the back). Following the lumbar vertebrae is the sacrum, the lowest vertebral bone that connects to the pelvis. In
.Discs are the cushiony material located between adjacent vertebrae and are referred to by the short-hand name of vertebrae they are between. For example, the disc between the L4 and L5 vertebrae is referred to as the L4/L5 disc. When a disc bulges or ruptures, it may press on nerves surrounding the disc, causing pain in the terminal location of the nerve.
. The term spondylolisthesis refers to the situation where a vertebra has fractured and is unable to maintain its proper position in the spinal column.
. February 23, 2001 represents the first date that the Plan was contractually obligated to begin disability payments, because the plaintiff stated that her disability began on November 27, 2000, and the Plan calls for a 90-day elimination period during which no benefits are paid.
.A "sedentary” job is one that requires "Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists Up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.” Dictionary of Occupational Titles, Appendix C, as printed on http://www.occupationalin-fo.org/appendxc_l.html.
. The terms "occasional” and “frequent” are terms of art. Occasionally means the (activity exists from 0% to 33% of the total work time), and frequently means the activity exists from 33% to 66% of the time.
. The job description called for lifting of 15-20 lbs.
. During and after the administrative appeal period, Gellerman continued to experience pain and numbness. She also continued to meet with various doctors, none of whom suggested that she could return to work. The defendants offer no contradictory medical evidence to the doctors’ notes.
. The defendants also selectively quote the statements of Gellerman's doctors regarding her health after her lumbar surgery. Although the lumbar region of her back improved structurally after surgery, she continued to experience pain in numbness in multiple locations of her back and extremities. The defendants are not free to ignore the plaintiff's chronic and severe pain under the apparent theory that MRIs or EMGs must demonstrate some structural deformity for a person to be disabled because of back pain. Unfortunately for all parties involved, back pain, even severe pain, is not so simple.
. The Plan provides that monthly benefits will be reduced by income from other benefit, including those from the SSA. Because the SSA awarded its benefits retroactively starting from November 2000, the defendants had a contractual right to repayment in the amount of the retroactive SSA benefits.
