Opinion
The dispositive issue raised by this appeal is whether statements made to the police in connection with a criminal investigation are absolutely *461 privileged or quaiifiedly privileged. The appeal arises out of an action for, inter alia, defamation and intentional infliction of emotional distress brought by the plaintiff, Gary Gallo, who seeks compensatory damages for allegedly false and malicious statements that the defendants, Michael J. Barile, Paula Robarge and Ronald Roberts, had made to a state trooper conducting an investigation into the plaintiffs alleged criminal misconduct. The trial court rendered judgment for the defendants on the ground that the defendants’ statements were subject to the absolute privilege that is afforded statements made in the course of a judicial proсeeding. On appeal, 1 the plaintiff claims that the trial court improperly rendered judgment for the defendants because their statements are subject to a qualified privilege rather than an absolute privilege. We agree with the plaintiff and, therefore, reverse in part 2 the judgment of the trial court.
The record reveals the following relevant facts and procedural history. On the morning of March 27, 2002, the plaintiff, an employee of the state department of social services (department), was involved in a verbal exchange with Barile, the plaintiffs immediate supervisor, at the department’s New Britain office. Bridget Barrows Cooper and Robarge, both of whom were then department employees, witnessed the exchange. According to Cooper, the plaintiffs demeanor during the exchange was neither hostilе nor threatening. Barile *462 and Robarge, however, both described the plaintiffs conduct as aggressive, menacing and frightening, and indicated that it appeared that the plaintiff was about to become physically violent.
Barile subsequently reported his encounter with the plaintiff to Roberts, the field operations manager of the department’s New Britain office, and Jeanne Anderson, the department’s principal personnel officer. Anderson directed Barile to fill out a security and safety incident report, which is a preprinted form prepared by the department, and Barile completed the report as instructed. In addition, Robarge reported the incident to her immediate supervisor at the department. In accordance with her supervisor’s instructions, Robarge also reported the incident to Anderson.
Later that afternoon, Anderson called the state police and reported the incident. Thereafter, William Taylor, a state trooper, arrived at the department’s New Britain office to investigate. Barile, Robarge, Roberts 3 and Cooper each recounted their version of the events to Taylor, who, on the basis of this information, arrested the plaintiff for breach of the peace in the second degree in violation of General Statutes § 53a-181 (a) (l). 4 The defendants also gave statements to investigators conducting an internal investigation for the department.
After a jury trial, the plaintiff was acquitted of the charge of breach of the peace in the second degree stemming from the incident of March 27, 2002. There *463 after, the plaintiff commenced this aсtion against Barile, Robarge and Roberts, alleging, inter alia, common-law defamation and intentional infliction of emotional distress. 5 The plaintiff claimed that the defendants wrongfully had accused him of engaging in threatening and harassing behavior in connection with the March 27, 2002 incident. Specifically, the plaintiff alleged that (1) the defendants’ statements to the police and their testimony at his criminal trial were false and malicious, and (2) as a result of those statements and testimony, he had suffered harm to his reputation and standing in the community, which caused him great mental and physical distress.
The defendants subsequently filed a motion for summary judgment, claiming, inter alia, that their statements to Taylor and subsequent trial testimony were absolutely privileged. The trial court,
Shortall, J.,
granted the defendants’ motion. With respect to the defendants’ statemеnts to Taylor, the trial court acknowledged the common-law rule that statements that a complaining witness makes to the police are subject to qualified immunity rather than absolute immunity.
6
E.g.,
Petyan
v.
Ellis,
In reaching its conclusion, the trial court recognized that “affording those who claim to be witnesses to [a] crime an absolute privilege for statements [that] they make to the police investigating that crime, in effect, gives them a license to lie without fear of personal liability and with potentially disastrous consequences for the person being investigated.” The trial court explained, however, that its conclusion was dictated by
Craig
v.
Stafford Construction, Inc.,
On appeal, the plaintiff claims that the trial court improperly granted the defendants’ motion for summary judgment because the defendants’ statements to the police are subject to a qualified privilege, not an absolute privilege. 9 We agree with the plaintiff. 10
Before addressing the merits of the parties’ claims, we first set forth the applicable legal principles.
11
“It is
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well settled that communications uttered or published in the course of judicial procеedings are absolutely privileged [as] long as they are in some way pertinent to the subject of the controversy.” (Internal quotation marks omitted.)
Hopkins
v.
O’Connor,
“The policy underlying the privilege is that in certain situations the public interest in having people speak freely outweighs the risk that individuals will occasionally abuse the privilege by making false and malicious statements. . . . The rationale underlying the privilege is grounded upon the proper and efficient administration of justice. . . . Participants in a judicial process must be able to testify or otherwise take part without being hampered by fear of [actions seeking damages for statements made by such participants in the course of the judicial proceeding].” (Citations omitted; internal quotation marks omitted.)
Hopkins
v.
O’Connor,
supra,
Nevertheless, as this court previously has observed, “only qualified immunity exists in some areas that have a connection to the judicial process, particularly [when] constitutional rights of an individual are concerned.”
Petyan
v.
Ellis,
supra,
*469 The plaintiff claims that the trial court incorrectly determined that the statements that the defendants made to Trooper Taylor in connection with his criminal investigation were made in the course of a judicial proceeding. In essence, the plaintiff contends that the investigatory stage of a criminal prosecution is antecedent to and separate from any subsequent judicial proceeding. The defendants maintain that their statements were made in the course of a judicial proceeding because the police investigation was integral to, and undertaken in reasonable anticipation of, the subsequent criminal proceeding. According to the defendants, the fact that the investigation was conducted in advance of any formal court hearing or proceeding is insufficient reason to treat their statements to the police as quaiifiedly, rather than absolutely, privileged. 13 Indeed, as the defendants note, the Restatement (Second) of Torts provides that even communications that are preliminary to a proposed judicial proceeding are abso *470 lutely privileged if they bear “some relation to the proceeding.” 3 Restatement (Second), Torts § 588, p. 250 (1977).
“[A]bsolute immunity in defamation . . . prеsents a conflict or antinomy between two principles equally regarded by the law- — the right of the individual, on one hand, to enjoy his reputation unimpaired by defamatory attacks, and, on the other hand, the necessity, in the public interest, of a free and full disclosure of facts in the conduct of the legislative, executive and judicial departments of government.” V. Veeder, “Absolute Immunity in Defamation: Judicial Proceedings,” 9 Colum. L. Rev. 463 (1909). With respect to statements made in the course of a judicial proceeding, it is widely accepted that “the public’s interest in the unhampered operation of the government, when exercising [its judicial] functions, outweighs an individual’s interest in the preservation of reputation.” (Internal quotation marks omitted.)
DeLong
v.
Yu Enterprises, Inc.,
Although the general rule appears to be straightforward, it is not always easy to determine whether a statement has been made in the course of a judicial proceeding. It is true, as this court recently has observed, that “[t]he scope of privileged communication extends not merely to those made directly to a tribunal, but also to those preparatory communications that may be directed to the goal of the proceeding.”
Hopkins
v.
O’Connor,
supra,
Ultimately, however, the issue is whether the public interest is advanced by affording such statements absolute immunity, or whether qualified immunity is the preferable alternаtive. Indeed, this court candidly has observed that, “in determining whether a statement is made in the course of a judicial proceeding, it is important to consider whether there is a sound public policy reason for permitting the complete freedom of expression that a grant of absolute immunity provides.” (Internal quotation marks omitted.) Id., 839. In other words, “whether and what form of immunity applies in any given case is a matter of policy that requires a balancing of interests.”
Rioux
v. Barry,
We agree with the Supreme Court of Florida that “a qualified privilege is sufficiently protective of [those] wishing to report events concerning crime .... There is no benefit to society or the administration of justice in protecting those who make intentionally false and malicious defamatory statements to the police. The
*472
countervailing harm caused by the malicious destruction of another’s reputation by false accusation can have irreparable consequences. . . . [T]he law should provide a remedy in [such] situations . . . .” (Citation omitted; internal quotation marks omitted.)
Fridovich
v. Fridovich,
Our conclusion comports with the rule adopted by a majority of the states that have addressed this issue. See, e.g.,
Fridovich
v.
Fridovich,
supra,
In concluding that the defendants’ statements were absolutely privileged, the trial court explained that its conclusion was dictated by this court’s analysis and holding in
Craig
v.
Stafford Construction, Inc.,
supra,
Contrary to the conclusion of the trial court in the present case, Craig does not control the outcome of this case. In Craig, the allegedly defamatory statements were published in a complaint that triggered a quasi-judicial proceeding. It is well established that allegations contained in a complaint in a quasi-judicial proceeding, like allegations сontained in a complaint in a judicial proceeding, are absolutely privileged. See footnote 6 of this opinion. Accordingly, the statements at issue in Craig fell squarely within the privilege for statements made in the course of a quasi-judicial proceeding.
More importantly, there are sound public policy reasons to distinguish between the level of protection to be afforded citizen complaints of police impropriety, on the one hand, and statements to law enforcement personnel concerning suspected criminal activity, on the other. Because of the inherent imbalance of power that defines the relationship between a citizen and a police officer, it is imperative that complainants alleging police misconduct be afforded unfettеred access to the administrative disciplinary process established to investigate such allegations. As we observed in
Craig,
“citizen complaints of alleged police misconduct and the disciplinary procedures that follow from those complaints, serve a public function of vital importance by
*475
providing a mechanism through which abuses [of power] may be reported to the proper authorities, and the abusers held accountable. . . . The viability of a democratic government requires that the channels of communication between citizens and their public officials remain open and unimpeded. Were complaints such as [the one regarding Craig] not absolutely privileged, the possibility of incurring the costs and inconvenience associated with defending a defamation suit might well detеr a citizen with a legitimate grievance from filing a complaint. . . . [Therefore . . . the possible harm a false brutality complaint may cause to a law-enforcement officer’s reputation, despite the procedural safeguards provided by [the regulatory scheme governing disciplinary proceedings], is outweighed by the public’s interest in encouraging the filing and investigation of valid complaints.” (Citation omitted; internal quotation marks omitted.)
Craig
v.
Stafford Construction, Inc.,
supra,
By contrast, informal reports of suspected criminal misconduct do not implicate the imbalance of power between citizens and governmental authorities and, therefore, do not involve our democratic values to the same degree as formal allegations of police abuse, brutality or other official wrongdoing. Although the detection of сrime and the apprehension of criminals are extremely important goals, their achievement does not outweigh the harm that is likely to inure to an individual who is falsely and maliciously accused of criminal misconduct. Even after being cleared of wrongdoing, the victim of a false criminal accusation may suffer severe and long lasting emotional harm and damage to his reputation. Moreover, although an action for malicious prosecution may lie to remedy a false and malicious accusation of criminal misconduct, the “stringent requirements” of the tort; Rioux v. Barry, supra, 283 *476 Conn. 347; may serve as a disincentive to those wishing to seek civil recourse. Finally, because the reporting of “false information [to the police] necessarily interferes with the intelligent exercise of official discretion”; id., 346; false reрorts invariably waste limited law enforcement resources and deflect police time and resources away from the investigation and detection of real crime.
The Maryland Court of Appeals has drawn the same distinction between citizen complaints that trigger an internal affairs investigation, as in
Craig,
and statements made to the police in connection with a criminal investigation, as in the present case. In
Caldor, Inc.
v.
Bowden,
supra,
For the foregoing reasons, we conclude that the defendants’ allegedly false and malicious statements to the police are qualifiedly, rather than absolutely, privileged. 14 Accordingly, the trial court improperly *478 granted the defendants’ summary judgment motion. 15
*479 The judgment is reversed as to the counts of defamation and intentional infliction of emotional distress and the case is remanded for further proceedings on those counts; the judgment is affirmed in all other respects.
In this opinion the other justices concurred.
Notes
The plaintiff appealed from the judgment of the trial court to the Appellate Court, and we transferred the appeal to this court pursuant to General Statutes § 51-199 (c) and Practice Book § 65-1.
Because the trial court, R. Robinson, J., dismissed the plaintiffs claims оf negligence against each of the defendants on an independent ground, namely, that the defendants, as state employees, were immune from personal liability for conduct that is not wanton, reckless or malicious; see General Statutes § 4-165; and the plaintiff does not challenge the court’s dismissal of those claims on appeal, we affirm the trial court’s judgment with respect to the dismissal of those claims. See footnote 5 of this opinion.
Roberts personally did not witness the encounter, and, consequently, the information that he provided to Taylor about the incident was predicated entirely on his conversations with the department employees who had witnessed the encounter.
General Statutes § 53a-181 provides in relevant part: “(a) A person is guilty of breach of the peace in the sеcond degree when, with intent to cause inconvenience, annoyance or alarm, or recklessly creating a risk thereof, such person: (1) Engages in fighting or in violent, tumultuous or threatening behavior in a public place . . . .”
The plaintiffs complaint initially included a claim of negligence against each of the three defendants. Thereafter, however, the trial court, R. Robinson, J., granted the defendants’ motions to dismiss only as to the plaintiffs negligence claims. The plaintiff has not appealed from that ruling, and, consequently, it is not the subject of this appeal.
A qualified privilege protects false statements that are not made maliciously. In other words, “[although a qualified privilege insulates many defamatory statements and shields many defendants from liability, the privilege does not protect a defendant who makes stаtements that are both defamatory and malicious.”
Gaudio
v.
Griffin Health Services Corp.,
As the trial court observed, statements made in the course of quasi-judicial proceedings, like those made in the course of judicial proceedings, are subject to an absolute privilege. See, e.g.,
Craig
v.
Stafford Construction, Inc.,
supra,
In particular, the trial court observed that, in Craig, this court had “characterize^] the investigation conducted in connection with the internal affairs complaint as a quasi-judicial proceeding. If an absolute privilege extends to statements made in the course of a police internal affairs investigation, a fortiori, it must extend to statements made to police in the course of their investigation of alleged criminal conduct.” (Emphasis in original.)
We note that the plaintiff does not chаllenge the trial court’s conclusion that the defendants’ testimony at the plaintiffs criminal trial is absolutely privileged.
The plaintiff alternatively claims that the trial judge who granted the defendants’ motion for summary judgment should not have entertained the motion because that same judge previously had presided over the plaintiffs criminal trial. We disagree with this contention because the plaintiff has failed to present any facts to support his claim that that judge should be disqualified. We need not analyze this claim further, however, in light of our conclusion that the plaintiff is entitled to prevail on other grounds.
We note, preliminarily, the standard governing appellate review of a trial court’s ruling on a motion for summary judgment. “Practice Book § 17-49 provides that summary judgment shall be rendered forthwith if the pleadings, affidavits and any other prоof submitted show that there is no genuine issue as to any material fact and that the moving party is entitled to judgment as a matter of law. In deciding a motion for summary judgment, the trial court must view the evidence in the light most favorable to the nonmoving party. . . . The party moving for summary judgment has the burden of showing the absence of any genuine issue of material fact and
*466
that the party is, therefore, entitled to judgment as a matter of law. . . . Our review of the trial court’s decision to grant the [defendants’] motion for summary judgment is plenary.” (Internal quotation marks omitted.)
Colangelo
v.
Heckelman,
We thus reject the distinction that the trial court made between a “complaining” witness, that is, a witness characterized by the trial court as one “whose report triggered the criminal investigation and prosecution of the plaintiff,” and any other person providing information of criminal misconduct to the police, including those who, like the defendants in the present case, are sought out by the police. In the trial court’s view, statements that a complaining witness makes to the police are entitled to qualified immunity, whereas the same statements made by any other person are protected by absolute immunity. Because the police depend heavily on information from the public to investigate and solve crimes, statements to the police concerning alleged criminal misconduct have been granted a privilege for the purpose of encouraging the public to make such information available to the police. The policy underlying the privilege applicable to those statements is the same regardless of whether the statements are volunteered by a person seeking to press criminal charges against the alleged perpetrator or are obtained from a person with no interest in initiating a criminal case. See generally 3 Restatement (Second), Torts § 584, introductory note (1977) (qualified privilege “arise[s] out of the particular occasion upon which the defamation is published” and is “based upon a public policy that recognizes that it is desirable that true information be given whenever it is reasonably necessary for the protection of the actor’s own interests, the interests of a third person or certain interests of the public”). In other words, regardless of whether a statement to the police may be characterized as triggering a criminal investigation or furthering a preexisting one, and regardless of whether the statement was obtained by the police from a reluctant witness or from aperson intent on having a prosecution initiated, the policy considerations underlying the privilege are the same, namely, to encourage witnesses to cooperate with law enforcement personnel in the discharge of their investigative responsibilities. See W. Prosser & W. Keeton, Torts (5th Ed. 1984) § 115, p. 830 (qualified privilege applicable to “communications made to those who may be expected to take official action of some kind for the protection of some interest of the public” and, thus, “private citizens . . . are privileged to give information to proper authorities for the prevention or detection of crime”); 2 R. Smolla, Defamation (2d Ed. 2007) § 8:58, pp. *469 8-39 through 8-40 (“A conditional privilege exists to communicate infоrmation to public officials relevant to the discharge of their official duties in the public interest. The privilege embraces a wide spectrum of communications, including reports to law enforcement or authorities concerning the prevention or detection of crime . . . .”). Thus, as a general rule, the nature of the privilege applicable to statements made to the police concerning criminal misconduct will not depend either on the circumstances under which the information is provided or on the motive or interest of the person providing the information.
In support of their claim, the defendants rely on § 588 of the Restatement (Second) of Torts, which provides that “[a] witness is absolutely privileged to publish defamatory matter concerning another in communications preliminary tо a proposed judicial proceeding or as a part of a judicial proceeding in which he is testifying, if it has some relation to the proceeding.” 3 Restatement (Second), Torts § 588, p. 250 (1977). The defendants also rely on the commentary to § 588, which provides that, “[a]s to communications preliminary to a proposed judicial proceeding, the rule stated in this [sjection applies only when the communication has some relation to a proceeding that is actually contemplated in good faith and under serious consideration by the witness or a possible party to the proceeding. The bare possibility that the proceeding might be instituted is not to be used as a cloak to provide immunity for defamation when the possibility is not seriously considered.” Id., comment (e), p. 251.
Our recent opinion in
Hopkins
v.
O’Connor,
supra,
As alternate grounds for affirmance, the defendants also claim that their statements are entitled to absolute immunity because (1) the statements were made in the course of a quasi-judicial proceeding, namely, the department’s own internal investigation of the March 27, 2002 incident, (2) such immunity would promote the public policy underlying the governor’s executive order concerning workplace violence in state employment and the state’s violence in the workplace prevention policy, both of which require state employees to report incidents of workplace violence to their supervisor, the police or both, and (3) the plaintiff conceded in the trial court that the present case is governed by our holding in
Craig
v.
Stafford Construction, Inc.,
supra,
The defendants also assert that the judgment of the trial court may be affirmed on the alternate ground that the plaintiff has failed to demonstrate facts sufficient to support his claim that the defendants’ statements to the police were false and malicious. Because the defendants raised this claim for the first time on appeal at oral argument before this court, we decline to review it. See, e.g.,
West Farms Mall, LLC
v.
West Hartford,
279 Conn.
*479
1, 11 n.6,
