Frank LLP, a New York law firm specializing in consumer class actions, seeks records from the Consumer Financial Protection Bureau ("CFPB" or "Bureau") related to the Bureau's enforcement action against a debt collector. The firm made two requests under the Freedom of Information Act ("FOIA"), which the Bureau denied based on several of FOIA's nine exemptions. Frank challenges those denials and, in addition, seeks to invalidate two of the Bureau's policies with respect to withholding documents under FOIA Exemptions 4 and 8. In its motion seeking dismissal or summary judgment, the Bureau defends its decision to withhold documents, it contends that Frank lacks standing to challenge its FOIA policies, and it claims that, in any event, the challenged policies are valid on the merits.
With respect to all except one of Frank's claims, the Court will grant summary judgment in the Bureau's favor and deny Frank's cross-motion. The Court agrees that the Bureau properly withheld the documents Frank sought in its first request under FOIA Exemptions 5 and 7(E). As for the second FOIA request, Frank has not properly exhausted its administrative remedies because the request was remanded to the Bureau's FOIA Office after an administrative appeal and Frank has yet to pay the Bureau's processing fees. The Court finds that Frank has standing to challenge the Bureau's FOIA policies with respect to Exemptions 4 and 8. And it finds that, while the challenged Exemption 8 policy is valid, Frank is entitled to summary judgment on its Exemption 4 policy claim.
I. Background
A. First FOIA Request
The CFPB filed a consent order in September 2015 concluding that Encore Capital *51Group-one of the nation's largest purchasers and collectors of consumer debt-filed misleading affidavits in hundreds of thousands of debt-collection lawsuits claiming ownership of certain debts, despite having not substantiated those claims. See Consent Order ¶¶ 78-79, In re Encore Capital Group, Inc., No. 2015-CFPB-0022 (Sept. 9, 2015), https://perma.cc/VB3F-58NQ. The order also cited "approximately 35,600 identified Consumers" who paid on debts after Encore filed such an affidavit. Id. ¶ 145.
Shortly after the Bureau publicized the consent order, Frank filed its first FOIA request, seeking documents "that the Bureau relied on in identifying these approximately 35,600 lawsuits." Decl. Raynell Lazier Supp. Def.'s Mot. Summ. J. ("Lazier Decl.") Ex. A, at 1 (ECF No. 19). In reply, the Bureau's FOIA Office informed Frank that it had located responsive documents but was withholding them under Exemption 4 of FOIA, which protects confidential commercial information. Id. Ex. B, at 1; see
B. Second FOIA Request
While the parties sought to resolve Frank's first suit through mediation, the firm filed a second FOIA request with the Bureau in July 2016. Suppl. Compl. ¶¶ 34-35 (ECF No. 13 Ex. 1). This second request sought (1) records supporting the Bureau's findings in its consent order regarding Encore's litigation practices and (2) records related to the compliance requirements imposed on Encore by the consent order. See Lazier Decl. Ex. E. The Bureau's FOIA Office denied Frank's second request, invoking Exemptions 4 and 7(E), as well as Exemption 8, which protects information "contained in or related to examination, operating, or condition reports prepared by, on behalf of, or for the use of an agency responsible for the regulation or supervision of financial institutions."
Frank then filed an administrative appeal, which the Bureau granted. Lazier Decl. Exs. G, H. In remanding Frank's request to the FOIA Office, the Bureau explained that it was unclear from the denial determination whether the FOIA Office had properly assessed the responsive records to determine if any "non-exempt" and "reasonably segregable portion" of those records could be produced,
Frank then filed a supplemental complaint challenging both the Bureau's denial of his second FOIA request and its administrative policies with respect to Exemptions 4 and 8. Specifically, Frank alleged that the Bureau improperly treats records produced by third parties in response to the Bureau's civil investigative demands as "voluntarily submitted" for purposes of Exemption 4, a treatment that would allow the Bureau to withhold those records more liberally. And it claims that the Bureau unlawfully treats debt buyers with at least $10 million in annual receipts (such as *52Encore) as "financial institutions" whose examination reports and related documents are thereby shielded from disclosure under Exemption 8. According to Frank, both of these policies conflict with FOIA and violate the Administrative Procedures Act ("APA"). Suppl. Compl. ¶¶ 55-76.
C. Procedural Posture
The Bureau has moved for summary judgment on Frank's claims, raised in both its original and supplemental complaints, that the Bureau improperly withheld records sought in the FOIA requests. The Bureau also has moved to dismiss Frank's claims, raised in its supplemental complaint, that the Bureau's FOIA policies are unlawful, contending that the firm lacks Article III standing to challenge them and that, in any event, the policies are lawful on the merits. In the alternative, the Bureau seeks summary judgment on the policy-based claims. Frank has filed a cross-motion for summary judgment.
II. Standard of Review
FOIA requires federal executive agencies to produce their records upon request unless one of the Act's nine exemptions applies. See
FOIA disputes are generally resolved on cross-motions for summary judgment. In evaluating each motion, the Court must view the record in the light most favorable to the non-movant. The agency may satisfy its burden of showing that a FOIA exemption applies through an affidavit that "describes the justifications for withholding the information with specific detail, demonstrates that the information withheld logically falls within the claimed exemption, and is not contradicted by contrary evidence in the record or by evidence of the agency's bad faith." Am. Civil Liberties Union,
In addition to seeking summary judgment, the Bureau moves to dismiss the challenges to its FOIA policies raised in Frank's supplemental complaint. A plaintiff may challenge an agency policy or practice as violating FOIA. See Payne Enters., Inc. v. United States,
*53III. Analysis
A. First FOIA Request
1. Documents
The Bureau contends that the documents responsive to Frank's first request-those used to identify the 35,600 lawsuits referenced in the Consent Order in which Encore filed improper affidavits-fall within FOIA Exemption 7(E). That exemption covers "records or information compiled for law enforcement purposes" that "would disclose techniques and procedures for law enforcement investigations or prosecutions, or would disclose guidelines for law enforcement investigations or prosecutions if such disclosure could reasonably be expected to risk circumvention of the law."
After reviewing the Bureau's description of the responsive documents, the Court agrees that they were properly withheld under Exemption 7(E). First, the documents were "compiled for law enforcement purposes." To satisfy this aspect of Exemption 7(E), the agency need only show "a rational nexus between the investigation and one of the agency's law enforcement duties, and a connection between an individual or incident and a possible security risk or violation of federal law." Campbell v. DOJ,
The remaining question is whether the records sought "would disclose techniques and procedures for law enforcement investigations or prosecutions, or would disclose guidelines for law enforcement investigations or prosecutions if such disclosure could reasonably be expected to risk circumvention of the law."
looks not just for circumvention of the law, but for a risk of circumvention; not just for an actual or certain risk of circumvention, but for an expected risk; not just for an undeniably or universally expected risk, but for a reasonably expected risk; and not just for certitude of a reasonably expected risk, but for the chance of a reasonably expected risk.
Mayer Brown LLP v. IRS,
Frank contends that the techniques the Bureau used in its investigation are too obvious to warrant protection under Exemption 7(E). See Malloy v. DOJ,
*54If it were disclosed, targets of the Bureau's investigations might be able to complicate enforcement, if not outright evade it. The technique is admittedly not proprietary or especially complex. But, again, an agency is justified in withholding records based on a mere "chance of a reasonably expected risk" of circumvention. Mayer Brown,
2. Attorney Notes
The Bureau also withheld hand-written notes made by its attorney during a settlement conversation with Encore. Decl. Gregory Nodler Supp. Def.'s Mot. Summ. J. ¶ 15. It contends that those notes were properly withheld under FOIA Exemption 5. That exemption shields "inter-agency or intra-agency memorandums or letters that would not be available by law to a party other than an agency in litigation with the agency."
The notes here fall within Exemption 5. Attorney interview notes are generally protected as work product because their content reveals the lawyer's mental processes and the threat of their disclosure could discourage open discussion. See Dir. of Office of Thrift Supervision v. Vinson & Elkins, LLP,
Frank first contends that the interview notes here cannot be protected because they do not relate the attorney's mental impressions "in a meaningful way." Pl.'s Opp. at 15 (quoting FTC v. Boehringer Ingelheim Pharma., Inc.,
Second, Frank contends that the notes are unprotected because they were made in preparation for settlement , not litigation. This argument must also be rejected. It is well established that attorney notes made during settlement discussions are protected work product so long as *55"litigation was fairly foreseeable" at the time the notes were created. Coastal States Gas Corp. v. Dep't of Energy,
It is true, as Frank points out, that some cases have required the disclosure of interview notes notwithstanding Exemption 5. But these cases tend to involve vague or conclusory claims of privilege; documents prepared when no specific investigation was underway; or both. For example, the Department of Justice's bare assertion that withheld documents "were prepared by Civil Rights Division attorneys in anticipation of litigation," where "no active investigation [was] underway," did not cut it. Senate of Commonwealth of P.R. v. DOJ,
B. Second FOIA Request
The Bureau asserts that Frank cannot challenge the denial of its second FOIA request because that request is pending before the Bureau on remand and Frank has not paid the Bureau's record-review fee or narrowed the scope of the request. It reasons that, until Frank has done so, the firm has not fully exhausted its administrative remedies with respect to its second request. The Court agrees.
"[A] FOIA requester must exhaust administrative appeal remedies before seeking judicial redress." Citizens for Responsibility & Ethics in Wash. ("CREW") v. FEC,
Frank concedes that it has not paid the fee or sought to narrow its request. It does not dispute that agencies are permitted "to exact a reasonable charge for 'document search, duplication, and review, when records *56are requested for commercial use.' " Cause of Action v. FTC,
Instead, Frank makes three circumstance-specific arguments that it should be allowed to seek review of the Bureau's initial denial of its second request. First, it points to the fact that the Bureau's appellate determination was only partially favorable, and thus that it has exhausted the administrative appeal with respect to the unfavorable aspects of the decision-i.e. , the portions that "guide the FOIA Office's analysis on remand" with respect to several exemptions. See Lazier Decl. Ex. H, at 3. But to the extent that aspects of the Bureau's appellate determination are unfavorable, it is only because they might foreshadow a denial of Frank's request on remand. Nothing in the determination itself is adverse in the sense relevant to judicial review under FOIA. The statute grants reviewing courts a limited power: "to enjoin the agency from withholding agency records and to order the production of any agency records improperly withheld from the complainant."
Frank further argues that, in any event, the Bureau waived its right to collect fees with respect to this request. The Court disagrees. The Bureau's initial denial contained the following language: "Provisions of the FOIA allow us to recover part of the cost of complying with your request. In this instance, we have waived all fees related to the processing of your request." Lazier Decl. Ex. B, at 2. Given that the Bureau included this language in a decision withholding all requested documents in full under various FOIA exemptions, its waiver is best read as particular to the Bureau's denial, and not as a general waiver of the agency's right to collect fees related to that request even if remanded. After all, the permissible fees associated with review could well differ on remand, as agencies are permitted to charge not only *57for the costs of "determining whether the documents must be disclosed," but also "for the purposes of withholding any portions exempt from disclosure."
Finally, Frank claims that the Bureau should be estopped from arguing that Frank has failed to exhaust administrative remedies because its appellate determination ended with a sentence instructing Frank that it "may seek judicial review of this determination." Lazier Decl. Ex. H, at 6. The Bureau explains that this boilerplate language was inadvertently included in the appellate determination, and that it advised Frank of this fact after issuing the decision. Def.'s Reply at 15.
Estoppel against the government is a harsh remedy. The party claiming estoppel must show "that (1) 'there was a definite representation to the party claiming estoppel,' (2) the party 'relied on its adversary's conduct in such a manner as to change his position for the worse,' (3) the party's 'reliance was reasonable' and (4) the government 'engaged in affirmative misconduct.' " Morris Commc'ns, Inc. v. FCC,
In sum, the Bureau is permitted to impose reasonable fees before processing a remanded FOIA request. Assuming that the remanded request could be granted, the requester may not seek judicial review of the appellate determination remanding it. If, after paying the fees or narrowing its request, Frank's second request is denied in whole or in part, it may seek administrative review of that decision and, if the Bureau upholds the withholding, it may seek judicial review of that decision.
C. Challenge to the Bureau's FOIA Policies
In its supplemental complaint, Frank alleges that two of the CFPB's withholding policies are inconsistent with FOIA and violate the APA. Suppl. Compl. ¶¶ 55-76. Specifically, Frank alleges that (1) the Board improperly treats documents produced by third parties in response to civil investigative demands ("CIDs") as being voluntarily produced and therefore subject to greater protection from disclosure under FOIA Exemption 4; and (2) the Bureau erroneously treats large debt collectors as "financial institutions" under FOIA
*58Exemption 8. The Bureau responds that Frank lacks standing to challenge its FOIA policies and that, in any event, the challenges fail on the merits. The Court addresses those issues in turn.
1. Standing
Before assessing the merits of these policy challenges, the Court must first ensure that it has jurisdiction to hear them, which includes deciding whether Frank has standing to challenge the policies. See Steel Co. v. Citizens for a Better Env't,
This Court in Tipograph v. DOJ,
Under this rubric, Frank has standing to seek prospective relief. In a declaration accompanying its motion, Frank establishes, through concrete assertions, that it will likely be imminently injured by the two allegedly unlawful FOIA policies it challenges. As to the Exemption 4 policy: Frank contends that the Bureau improperly treats records produced in response to CIDs as being voluntarily produced. As of the time the motions ripened in this case, Frank had two pending FOIA requests unrelated to the current litigation, each of which the Bureau denied in part based on Exemption 4. Decl. Gregory A. Frank Supp. Pl.'s Opp. ("Frank Decl.") at ¶¶ 5-8, 11-14. Frank believes that the Bureau's invocation of Exemption 4 in both cases "stemmed in part from the CFPB's use of *59a civil investigative demand" against a regulated entity-i.e. , that its reliance on Exemption 4 was caused by its policy with respect to that exemption. Id. ¶ 9. These two FOIA requests were granted in part and, to the Court's knowledge, the granted portions remain pending before the Bureau's FOIA Office and Frank has yet to administratively appeal the denied portions. This is just the sort of detailed showing of likely future injury that sustains a plaintiff's burden. Even if the pending FOIA requests could, in theory, be denied on grounds other than Exemption 4-or even granted-the fact that the agency invoked Exemption 4 when initially denying them suggests a high likelihood of an impending denial on appeal on that same ground. Cf. Susan B. Anthony List,
The Bureau's arguments to the contrary ignore that Frank must show only a " 'substantial risk' of future injury"-not certain harm-that will result from the agency policy. Attias v. Carefirst, Inc.,
For similar reasons, Frank has standing to bring its Exemption 8 policy challenge-namely, that the Board improperly includes debt collectors (like Encore) within the definition of "financial institutions" whose records are protected under the exemption. True, Frank does not point to any pending FOIA requests that implicate the Bureau's allegedly unlawful policy. But Frank avers that, as of the filing of its declaration, the parties were negotiating the scope of a FOIA request related to the Encore consent order, and that they have discussed the possibility of Frank filing of "a series of new FOIA requests targeting narrow informational aspects of the Encore consent order." Frank Decl. ¶ 21. Frank expects that any such requests would be met with an invocation of Exemption 8. Id. ¶ 22. More generally, when combined with its intent to file further requests with the Bureau, Frank's line of work suggests a substantial risk of future injury stemming from the challenged policy. Frank is currently litigating several consumer class actions against debt collectors, Frank Decl. ¶ 4, and the challenged policy relates to the precise question of whether those entities are "financial institutions" for purposes of Exemption 8. Frank's anticipated future requests will therefore very likely implicate Exemption 8. Frank therefore has standing to challenge both policies.
2. Merits
That leaves whether the Bureau's challenged policies comply with FOIA.
*60a. Exemption 4
Some background on FOIA Exemption 4 is necessary to understand the parties' dispute. The exemption protects "trade secrets and commercial or financial information obtained from a person and privileged or confidential."
Information provided voluntarily is shielded from disclosure if it "is of a kind that would customarily not be released to the public by the person from whom it was obtained." Critical Mass Energy Proj. v. Nuclear Regulatory Comm'n,
On the other hand, "information provided to the Government on a mandatory basis" is granted less protection: it "is 'confidential' if 'disclosure would be likely either (1) to impair the Government's ability to obtain necessary information in the future; or (2) to cause substantial harm to the competitive position of the person from whom the information was obtained.' " Ctr. for Auto Safety,
Frank claims that the Bureau has a policy of treating information produced in response to its CIDs as being submitted voluntarily and thus deserving of greater protection from disclosure under FOIA Exemption 4. It contends that this policy flies in the face of Exemption 4 (as interpreted by the D.C. Circuit) because the Bureau's power to issue CIDs is formal, legal authority backed by a threat of judicial enforcement and because, even if non-compliance carries no immediate legal consequences, the Bureau has "less formal" mechanisms to induce compliance.
The Court agrees that the Bureau's formal authority to issue CIDs and, if need be, to obtain judicial enforcement, means that the submissions it receives in response to a CID should be treated as mandatory. The Bureau's power to issue CIDs is rooted in statute. "Whenever the Bureau has reason to believe that any person may be in possession, custody, or control of any documentary material or tangible things, or may have any information, relevant to a violation," it may "issue in writing, and cause to be served upon such person, a civil investigative demand."
*61CFPB v. Accrediting Council for Indep. Colls. and Schs.,
The D.C. Circuit has not considered whether this scheme renders disclosures made in response to CIDs voluntary or mandatory for purposes of Exemption 4. Judges in this district have, however, implied that an administrative subpoena constitutes just the sort of "legal authority" that would render a disclosure mandatory. See, e.g., Durnan v. U.S. Dep't of Commerce,
More importantly, the reasoning underlying the Circuit's distinction between the two types of disclosures supports a conclusion that CIDs result in mandatory disclosure, even absent a court order. Again, the relevant question is whether the Bureau has "actual legal authority" to obtain the information that was produced. Ctr. for Auto Safety,
In arguing to the contrary, the Bureau latches onto the fact that a recipient of a CID does not face immediate legal penalties for disregarding it unless the Bureau obtains a court order and the recipient disobeys it. John Doe Co.,
*62And, stepping back, the Bureau's approach would be out of step with the underlying thrust of FOIA, which suggests it is neither what Congress had in mind when crafting Exemption 4 nor what the D.C. Circuit had in mind when interpreting it. All administrative subpoenas, not to mention grand jury subpoenas, require judicial enforcement before penalties attach. See ICC v. Brimson,
To summarize: Exemption 4 does not allow the Bureau to treat information produced in response to a CID issued by the Bureau pursuant to
b. Exemption 8
Frank also challenges the Bureau's interpretation of Exemption 8. That exemption protects records "contained in or related to examination, operating, or condition reports prepared by, on behalf of, or for the use of an agency responsible for the regulation or supervision of financial institutions."
*63The Court finds that the Bureau's interpretation accords with Exemption 8. The term "financial institution" is inherently broad. See, e.g., Black's Law Dictionary (10th ed. 2014) ("A business, organization, or other entity that manages money, credit, or capital, such as a bank, credit union, savings-and-loan association, securities broker or dealer, pawnbroker, or investment company."). Debt collectors-as a link in the credit-management chain-fit comfortably within that scope. Moreover, several other statutes regulating "financial institutions" expressly define the term to include debt-collecting entities like Encore. See Fair Credit Reporting Act, 15 U.S.C. § 1681s-2(a)(7)(A), (G) (cross-referencing definition of "financial institution" in
Frank provides no reason to conclude that the term as used in FOIA should be interpreted narrowly. On the contrary, unlike with most FOIA exemptions, the D.C. Circuit "has explained time and again that Exemption 8's scope is 'particularly broad.' " Pub. Investors Arbitration Bar Ass'n ("PIABA") v. SEC,
Finally, the Court finds that Frank cannot state a claim under the Administrative Procedures Act based on the Bureau's allegedly unlawful policies. The APA provides for judicial review of agency action only where "there is no other adequate remedy in a court."
IV. Conclusion
The CFPB properly withheld the records Frank sought in its first request under FOIA Exemptions 5 and 7(E). As for the records sought in its second request, Frank has not exhausted its administrative remedies. The Court will therefore grant the Bureau's Motion for Summary Judgment (ECF No. 19) and will deny Frank's cross-motion (ECF No. 22) with respect to those claims. Frank has standing to challenge the Bureau's FOIA policies with respect to Exemptions 4 and 8. The Bureau's policy with respect to Exemption 4 is inconsistent with FOIA, and thus the Court will grant summary judgment in Frank's favor on that challenge and accord it the equitable relief requested in Count III of the Supplemental Complaint. The Bureau's motion to dismiss that count will be denied. Frank's challenge to the Bureau's Exemption 8 policy, however, fails as a matter of law, and he has no cause of action to challenge either policy under the APA. The Court will therefore dismiss Counts II, IV, and V of Frank's Supplemental Complaint. A separate Order accompanies this Memorandum Opinion.
Seeking to evade the consequences of the Bureau's remand, Frank points to regulations demanding that the Bureau treat a remanded FOIA request "as a new request received by the CFPB as of the date when the General Counsel transmits the remand notification to the requester."
Not so. Read in context, the regulation directing the Bureau to treat remanded requests as new requests is clearly aimed to facilitate the agency's own compliance with FOIA-specifically, by explaining that the statutory clock begins running when the requester is notified of the remand. It would be unnatural to read that sort of ministerial provision as rendering the remanded request exhausted. Indeed, Frank's understanding of the scheme conflicts with the very purpose of requiring exhaustion. Any appellate decision remanding a request, so long as it contained one bit of adverse reasoning, would be immediately appealable, as the request would have been exhausted upon remand. The agency would never be permitted to "correct mistakes" identified in the appeals process, which is the exact result that the exhaustion doctrine seeks to avoid. Oglesby,
The Court rejects Frank's alternative argument that the Bureau's informal enforcement mechanisms render the disclosures mandatory. While the D.C. Circuit has found certain "less formal" enforcement mechanisms relevant to the question of voluntariness, it has done so only in a limited context: that conditioning eligibility for a government contract on the disclosure of certain information renders the disclosure mandatory. See Morton,
Given the language of Exemption 8, one might wonder why the parties' dispute centers on the definition of "financial institutions." The plain text, after all, does not require that the record sought to be protected is itself related to a financial institution, but rather covers records related to reports prepared by agencies generally responsible for the regulation of financial institutions. But the D.C. Circuit has read the exemption to require that the record must also be related to the regulation of a financial institution. See Pub. Investors Arbitration Bar Ass'n ("PIABA") v. SEC,
In arguing to the contrary, Frank points to a recent D.C. Circuit decision that, while construing Exemption 8 broadly, expressly cabined its broad reading to institutions regulated by the Securities and Exchange Commission ("SEC"). See PIABA,
Frank, acknowledging the Bureau's "extraordinarily broad equitable powers under FOIA," justifies its APA claim on the ground that, aside from being inconsistent with FOIA, the Bureau's policies may be inconsistent with its own regulations. Pl.'s Opp. at 29-30. But Frank did not raise this allegation in its complaint and, in any event, the Court finds no record support for such an allegation.
