Estate of Williams-Moore v. Alliance One Receivables Management, Inc.Estate of Williams-Moore v. Alliance One Receivables Management, Inc.
O-R-D-E-R
On June 8, 2004, in accordance with
Within the time limitation set forth in the statute, Plaintiff and Defendants Blue Cross Blue Shield and Duke University Health System objected to the Recommendation.
The court has appropriately reviewed the portions of the Magistrate Judge’s report to which objection was made and has made a de novo determination which is in accord with the Magistrate Judge’s report. The court hereby adopts the Magistrate Judge’s Recommendation.
IT IS THEREFORE ORDERED that (1) Plaintiffs motion to dismiss Defendant Alliance One (docket no. 32-1) without prejudice under Rule 41 upon payment of costs to Alliance One be GRANTED; (2) the motion of Alliance One to dismiss (docket no. 23-1) is DENIED; (3) the motion to dismiss (docket no. 30-1) by BCBSNC is GRANTED IN PART in that all claims against BCBSNC, except for the claim alleging race discrimination under
This matter is before the court on a motion by pro se Plaintiff for leave to supplement his pleadings [docket no. 48] and on his motion to dismiss Defendant Alliance One without prejudice [docket no. 32-1], Also pending before the court are motions to dismiss by all three Defendants [docket nos. 27-1, 23-1, 30-1]. Each party has responded in opposition to the respective motions, and the matter is ripe for disposition. The parties have not consented to the jurisdiction of a magistrate judge, and the court must therefore address the motions by way of recommendation.
In this lawsuit, pro se Plaintiff Willie F. Moore is proceeding individually and as the representative for the estate of his deceased wife Shelia Williams-Moore. Plaintiff has sued (1) Duke University Health System, Inc. (“Duke Health”), the hospital that treated his wife with pain management for cancer, (2) Alliance One Receivables Management, Inc. (“Alliance One”), a debt collection agency hired by Duke Health to collect a disputed balance owed, and (3) Blue Cross and Blue Shield of North Carolina (“BCBSNC”), his wife’s former health insurance company. Although the legal claims are not entirely clear, it appears that Plaintiff is bringing an action through
Although Plaintiffs allegations are disorganized and extremely difficult to follow, I will attempt to reconstruct the events that led to this lawsuit. 1 Plaintiffs deceased wife, Shelia Williams-Moore (“Shelia”) was a retired federal employee who received her health insurance benefits from BCBSNC. Shelia was diagnosed with cancer sometime before May 2000, and she sought treatment at Duke Health. Shelia declined chemotherapy treatment and blood products and opted only for pain management as treatment. About a year and a half later, on October 31, 2001, Plaintiff and Shelia insisted that Shelia be admitted into the Duke University Medical Center hospital (“DUMC”) for portal catheter placement and pain management. BCBSNC initially refused to provide coverage for admission to the hospital, and the hospital admitted Shelia as a “self-pay.” BCBSNC subsequently authorized coverage for the hospital admission after Plaintiff and Shelia complained. 2 While in the hospital, Shelia was given Dilaudid, a narcotic used to relieve moderate to severe pain.
On December 17, 2001, Shelia was admitted into the DUMC emergency room. She was malnourished, anorexic, and had lost weight since the October 31, 2001, hospital admission. Plaintiff alleges that during the December 17, 2001, hospital stay, Shelia’s medical team established a care plan for Shelia, which included nutritional supplements, but that the Duke Health doctors subsequently failed to provide Shelia with services in accordance with the care plan. Plaintiff contends that because of the failure to follow the established care plan, Shelia’s malnourishment was not properly treated, thus causing her death on January 19, 2002. Plaintiff also contends that Shelia was wrongly diagnosed with bleeding ulcers and that the diagnosis resulted in her wrongful death. Compl. ¶ 1 and Prayer for Relief, ¶ 3.
Although Plaintiffs asserted legal claims are unclear, it appears that, as to Duke Health and BCBSNC, Plaintiff is purporting to bring a
Procedural Facts
On September 22, 2003, Plaintiff filed the original complaint. On October 24, 2003, Alliance One filed its answer. On October 30, 2003, Duke Health filed its answer. On November 5, 2003, BCBSNC filed its answer. On December 17, 2003, an initial pretrial conference was held before the undersigned, during which the court stayed discovery and set a January 9, 2004, deadline for motions to dismiss. On December 19, 2003, Plaintiff moved to amend his complaint. On January 5, 2004, without an order by the court granting leave to amend, Plaintiff filed an “Amended Complaint.”
On January 8, 2004, Duke Health filed a motion to dismiss Plaintiffs claims under Rule 12(b)(6) and, alternatively, for judg
I. Plaintiff’s
The court first addresses Plaintiffs
Here, the proposed supplemental complaint contains additional factual allegations. It also appears to bring additional state law claims against Duke Health and BCBSNC for libel and slander and intentional infliction of emotional distress and additional claims against Alliance One for intentional infliction of emotional distress and invasion of privacy. Supp. Compl. ¶¶ 1(a) through 1(e), 7, 10. Furthermore, in the proposed supplemental complaint, Plaintiff for the first time invokes the Federal Employees Health Benefits Act (“FEHBA”),
Applying the liberal standards of
II. Plaintiffs Rule kl Motion to Dismiss Alliance One Without Prejudice
I next consider Plaintiffs motion to dismiss without prejudice the claims against Alliance One. Here, Plaintiff alleges several state law claims against Defendant Alliance One, the collections agency hired by Duke Health to bill Shelia for unpaid services. Although Plaintiffs allegations are unclear, it appears that he alleges claims against Alliance One for fraud, intentional infliction of emotional distress, and invasion of privacy. Defendant Alliance One opposes Plaintiffs motion, arguing that the claims should be dismissed with prejudice. For the following reasons, it is recommended the court grant Plaintiffs motion.
Here, there is no indication that voluntary dismissal would cause Defendant Alliance One to suffer “plain legal prejudice.” The parties are still in the early stages of litigation. Furthermore, the mere fact that Plaintiff may bring a successive lawsuit against Alliance One is not a sufficient reason to deny dismissal.
Davis,
III. Motions to Dismiss by Defendants BCBSNC and Duke Health
The court next considers the motions to dismiss filed by Defendants BCBSNC and Duke Health. In ruling on a motion to dismiss for failure to state a claim, it must be recalled that the purpose of a 12(b)(6) motion is to test the sufficiency of the complaint, not to decide the merits of the action.
Schatz v. Rosenberg,
Dismissal under 12(b)(6) is generally regarded as appropriate only if it is clear that no relief could be granted under any set of facts that could be proved consistent with the allegations.
Hishon v. King & Spalding,
Generally, the court looks only to the complaint itself to ascertain the propriety of a motion to dismiss.
See George v. Kay,
A. Plaintiff’s Federal Claims Against Defendants Duke Health and BCBSNC
Here, Plaintiff purports to allege claims against Defendants Duke Health and BCBSNC for violations of his and his wife’s federal and constitutional rights. More specifically, he alleges that Defendants discriminated against him and his wife based on race, gender, and perceived religion in violation of
1. Plaintiffs
Here, Plaintiff has satisfied his burden under
2. Plaintiffs
Plaintiff also purports to bring a
Every person who, under color of any statute, ordinance, regulation, custom, or usage, of any State or Territory or the District of Columbia, subjects, or causes to be subjected, any citizen of the United States or other person within the jurisdiction thereof to the deprivation of any rights, privileges, or immunities secured by the Constitution and laws, shall be liable to the party injured in an action at law, suit in equity, or other proper proceeding for redress.
No State shall make or enforce any law which shall abridge the privileges or immunities of citizens of the United States; nor shall any State deprive any person of life, liberty, or property, without due process of law; nor deny to any person within its jurisdiction the equal protection of the law.
Both the state-action requirement of the Fourteenth Amendment and the under-color-of-state-law element of
Here, it is undisputed that Defendants BCBSNC and Duke Health are purely private entities. Furthermore, although Plaintiff conclusorily alleges that Defendants were acting “under color of state law” when they allegedly violated Plaintiffs Fourteenth Amendment rights, the facts simply do not support such a finding. Other than this bare allegation, Plaintiff alleges no facts indicating that the conduct by the two private companies-Blue Cross Blue Shield of North Carolina and Duke University Health System-constituted “state action” for purposes of the Fourteenth Amendment.
See Freilich v. Upper Chesapeake Health, Inc.,
B. Plaintiff’s Remaining State Law Claims Against Duke Health and BCBSNC
As to the remaining claims against Defendants Duke Health and BCBSNC, Plaintiff alleges state law claims for medical malpractice/wrongful death, breach of contract, fraud, intentional infliction of emotional distress, and libel and slander. 5
a. Medical Malpractice
The court first addresses Plaintiffs medical malpractice/wrongful death claim against Duke Health. Rule 9(j) of the North Carolina Rules of Civil Procedure requires a plaintiff alleging a medical malpractice claim to (1) allege that the medical care has been reviewed by a person who is reasonably expected to qualify as an expert witness under Rule 702 of the Rules of Evidence and who is willing to testify that the medical care did not comply with the applicable standard of care; (2) allege that the medical care has been reviewed by a person that plaintiff will seek to have qualified as an expert witness by motion under Rule 702(e) of the Rules of Evidence and who is willing to testify that the medical care did not comply with the applicable standard of care; or (3) allege facts establishing negligence under the doctrine of res ipsa loquitur. See N.C. Gen. Stat. § 1A-1, Rule 9(j) (2001). Here, Plaintiff has not alleged that Shelia’s care was reviewed by an expert who is willing to testify that the applicable standard of care was breached, nor has Plaintiff alleged any facts establishing negligence under the doctrine of res ipsa loquitur. Therefore, Plaintiff has not complied with the Rule 9(j) certification requirements, and his medical malpractice/wrongful death claim against Duke Health should be dismissed.
b. Breach of Contract
Plaintiff also alleges that Duke Health breached its contract to provide medical services to Shelia. The facts alleged to support the medical malpractice claim are the same facts alleged to support the breach of contract claim. North Carolina does not, however, recognize breach of contract as a legal theory under which one can recover for negligent malpractice.
Lackey v. Bressler,
c.Fraud
Plaintiff also purports to bring a claim for fraud against Duke Health. In
Myers & Chapman v. Thomas G. Evans, Inc.,
the North Carolina Supreme Court set forth the general elements of commonlaw fraud, which are summarized as follows: (1) a false representation or concealment of a past or existing fact; (2) that was reasonably calculated to deceive; (3) made or done with the intent to deceive; (4) that actually deceived a plaintiff, who had reasonably relied on the deception; and (5) plaintiff suffered damages as a result of his reliance.
Here, Plaintiff makes no specific allegations that Duke Health misrepresented any material facts. Plaintiff also does not allege that Duke Health made misrepresentations with the intent that Plaintiff would rely on them. Furthermore, Plaintiff has not stated the alleged fraud committed by Duke Health with any particularity as required by
d. Libel and Slander
In his supplemental complaint, Plaintiff alleges that “Defendants ... made or caused to be made libelous and slanderous false statements and misrepresentations of material facts about Plaintiffs because of race, gender and or perceived religion.” Supp. Compl. ¶ 1(a). In North Carolina, the term defamation applies to the two distinct torts of libel and slander. Libel per se is “a publication which, when considered alone without explanatory circumstances: (1) charges that a person has committed an infamous crime; (2) charges a person with having an infectious disease; (3) tends to impeach a person in that person’s trade or profession; or (4) otherwise tends to subject one to ridicule, contempt or disgrace.”
Phillips v. Winston-Salem/Forsyth County Bd. of Educ.,
e. Intentional Infliction of Emotional Distress
Plaintiffs supplemental complaint also purports to bring a claim against Duke Health for intentional infliction of emotional distress. To state a claim for intentional infliction of emotional distress, Plaintiff must allege that (1) Duke Health engaged in extreme and outrageous conduct, (2) the conduct was intended to cause Plaintiff severe emotional distress, and (3) the conduct did, in fact, cause Plaintiff severe emotional distress.
See Denning-Boyles v. WCES, Inc.,
123 N.CApp. 409, 412,
Here, Plaintiff alleges that Defendant Duke Health “... intentionally ... caused Plaintiffs to suffer severe emotional and physical harms by acts of cruelty, inhuman, and degrading treatments ... in relation to matters of healthcare because of race, gender and or perceived religion.” As to particular acts by Duke Health and its doctors, Plaintiff alleges that when he and Shelia went to the Duke hospital on October 31, 2001, the Duke Health defendants were at first reluctant to admit Shelia as a “self-pay” because Duke Health preferred to have assurances from BCBSNC that Shelia’s bill would be paid. Furthermore, Plaintiff alleges that Duke Health discharged Shelia from the hospital
Here, construing the pleadings in the light most favorable to Plaintiff, and keeping in mind that the burden for overcoming a
In sum, it is recommended that the court grant Duke Health’s motion to dismiss as to all claims except for the § 1981 and intentional infliction of emotional distress claims.
2. Plaintiffs Remaining State Law Claims Against BCBSNC
Before addressing the motions to dismiss as to the remaining state law claims against Defendant BCBSNC, it should first be noted that the pleadings indicate that Shelia was a retired federal employee and that her insurance with BCBSNC was provided under the Federal Employees Health Benefits Act (“FEHBA”),
The OPM has created a detailed administrative enforcement scheme for resolving disputes over FEHBA benefits. Pursuant to the regulatory scheme, an enrollee in a plan covered under the FEHBA must first submit a dispute over benefits to the carrier and then to the OPM before seeking judicial review of a denied claim.
7
See
b. Preemption of State Law Claims Under the FEHBA
In addition to the exhaustion requirement, the FEHBA also contains an express preemption clause, which states as follows:
The terms of any contract under this chapter which relate to the nature, provision, or extent of coverage or benefits (including payments with respect to benefits) shall supersede and preempt any State or local law, or any regulation issued thereunder, which relates to health insurance or plans.
The new preemption provision in the FEHBA now closely resembles the express preemption provision in the Employee Retirement Income Security Act of 1974 (“ERISA”), 88 Stat. 829, as amended,
Except as provided in subsection (b) of this section, the provisions of this sub-chapter and subchapter III of this chapter shall supersede any and all State laws insofar as they may now or hereafter relate to any employee benefit plan described in section 1003(a) of this title and not exempt under section 1003(b) of this title.
Since the preemption clause in the FEHBA also contains the same “relates to” language as in ERISA, it is appropriate to address the FEHBA preemption clause in light of the Supreme Court’s interpretation of the ERISA preemption clause. Here, none of Plaintiffs state law claims appear to contain a “reference to” the FEHBA plan in this case. In other words, none of the state law claims alleged here acts immediately and exclusively on FEHBA plans, nor is the existence of the FEHBA essential to the law’s operation. Thus, the court must look to the objectives of the FEHBA in determining whether Plaintiffs state law claims have a “connection with” the FEHBA plan in this case and whether they are therefore preempted. Finally, courts have also held that in addition to looking to the objectives of a federal statute, as another requirement of preemption the court must determine whether the federal statute’s civil enforcement provisions cover the particular state law claim.
See Goepel v. National Postal Mail Handlers Union,
Here, Congress’s stated goal when it enacted the FEHBA in 1959 was to provide “a measure of protection for civilian Government employees against the high, unbudgetable, and, therefore, financially burdensome costs of medical services through a comprehensive government-wide program of insurance for federal employ
1. Breach of Contract
Here, in support of the breach of contract claim, Plaintiff appears to be complaining that BCBSNC breached its insurance plan when it refused to provide coverage for Shelia to remain in the hospital beyond November 3, 2001. Plaintiff further suggests that BCBSNC breached the insurance plan in the way that it handled Shelia’s home treatment services, although Plaintiff is not specific as to the breach. Finally, Plaintiff argues that BCBSNC denied proper coverage to emergency room patients throughout North Carolina generally.
9
Here, Plaintiffs claim for breach of contract clearly arises out of a dispute over denial of benefits or the nature or extent of coverage for benefits.
10
Bridges v. Blue Cross & Blue Shield Ass’n,
2. Fraud
Plaintiffs state law fraud claim against BCBSNC also relates to the extent of coverage and fits squarely within the scope of the FEHBA’s civil enforcement provisions. Here, Plaintiff alleges that BCBSNC breached its health care contract by committing fraud. More specifically, Plaintiff alleges that BCBSNC altered Shelia’s billing, insurance, and medical records in order to conceal “overpayments,” “poor qualities of care” and “delayed and denied treatments.” Although this claim is based in tort instead of contract, it is essentially an assertion “that the plan failed to live up to its contractual duty in ways that
3. Intentional Infliction of Emotional Distress
As for the claim for intentional infliction of emotional distress against BCBSNC, in support of this claim Plaintiff argues that BCBSNC committed “willful, wanton, reckless, intentional and outrageous acts and omissions ... in connection with not making prompt payments and unlawfully denying policyholders’ claims.” Supp. Compl. ¶ 12. As with the breach of contract and fraud claims, Plaintiffs intentional infliction of emotional distress claim against BCBSNC is also based on its alleged wrongful denial of benefits, and it is therefore preempted by the FEHBA.
13
See Starnes v. General Elec. Co.,
h. Medical Malpractice
The court next considers whether Plaintiffs medical malpractice/wrongful death claim against BCBSNC is preempted by the FEHBA. In support of this claim, Plaintiff essentially argues that the denial of benefits by BCBSNC resulted in inadequate medical care to Shelia, which ultimately led to her wrongful death. For instance, Plaintiff argues that because of BCBSNC’s refusal to provide coverage for a longer hospital stay in November 2001, the hospital discharged Shelia before properly titrating her Dilaudid treatments, which ultimately led to Dilaudid toxicity. 14 Plaintiff also suggests that BCBSNC’s decisions regarding coverage somehow affected Shelia’s in-home treatment in which Shelia was not given proper nutritional supplements and allegedly starved to death.
I find that Plaintiffs state law claim for medical malpractice is not preempted by federal law. Here, the medical malpractice claim does not relate to BCBSNC’s denial of benefits in its role as an insurer; instead, the claim relates to BCBSNC’s treatment of Shelia in its role as a health care provider. Furthermore, there is no
Despite that the medical malpractice claim is not preempted by the FEHBA, the claim against BCBSNC should be dismissed for the same reason that the medical malpractice claim against Duke Health should be dismissed-that is, Plaintiff failed the comply with North Carolina’s
5. Libel and Slander
Finally, I note that the supplemental complaint gives passing mention of a claim for “libel and slander” against BCBSNC. Plaintiffs allegations as to this claim are so vague that the court cannot even discern whether they relate to denial of benefits and are thus preempted by the FEHBA. In any event, Plaintiff fails to state a claim for libel and slander against BCBSNC for the same reasons he fails to state a claim for libel and slander against Duke Health.
In sum, Plaintiffs state law claims against BCBSNC for medical malpractice and libel and slander should be dismissed for failure to state a claim under
Conclusion
For the reasons stated herein, the court GRANTS Plaintiffs motion to supplement his complaint under
It is therefore recommended that the court GRANT Plaintiffs motion to dismiss
June 8, 2004.
Notes
. The court has reviewed Pi’s Motion to Quash (docket no. 61) and it is HEREBY DENIED.
. Indeed, Plaintiff's allegations come close to falling the clarity requirement of
. More specifically, Plaintiff alleges that "[i]n October 2001, the defendants refused to admit Shelia to Duke Hospital for pain management until after verbal complaints were made.” Compl. ¶ 2. Plaintiff further alleges that "the defendants were forced to admit Shelia into Duke Hospital for pain management after plaintiff argued Shelia's ability to afford Duke’s services were [sic] not limited to what 'our insurance company' would approve.” Compl. ¶ 3.
. I note that, in addition to these claims, in the ‘'Summary” of the original complaint Plaintiff lists a plethora of state and federal statutory provisions. The statutes and regulations cited there are completely irrelevant to this case and/or do not give rise to a private cause of action. Thus, any claims based on the statutes listed in this string of citations should be dismissed. Furthermore, as Defendants point out, Plaintiff's references in the caption to the "CEO” of each named Defendant should be stricken. See Fed.RXiv.P. 12(f).
. As for Plaintiff's contentions of gender and religion discrimination under
. The court is liberally reading the complaint and supplemental complaint to discern the remaining state law claims.
. Plaintiff has not attached the BCBSNC insurance plan to his pleadings, nor has he
. Under
Each health benefits carrier resolves claims filed under the plan. All health benefits claims must be submitted initially to the carrier of the covered individual's health benefits plan. If the carrier denies a claim (or a portion of a claim), the covered individual may ask the carrier to reconsider its denial. If the carrier affirms its denial or fails to respond as required by paragraph (c) of this section, the covered individual may ask OPM to review the claim. A covered individual must exhaust both the carrier and OPM review processes specified in this section before seeking judicial review of the denied claim.
(emphasis added).
See also
.
See also
. Notably, he does not allege that BCBSNC refused to pay for Shelia's emergency room visit in December 2001. Indeed, Plaintiff specifically alleges that BCBSNC paid Duke Health for part of the bill owed, and Plaintiff does not allege that BCBSNC is responsible under the plan for paying any more.
. I further note that under the FEHBA statutory scheme, Shelia was not a party to the BCBSNC contract; instead, she was an en-rollee subject to OPM’s regulations.
See Cau-dill v. Blue Cross & Blue Shield of North Carolina,
.Alternatively, because this case involves an area of significant federal interest and highlights an area of conflict between federal policy and state law, federal law will govern Plaintiffs breach of contract claim arising out of denial of benefits.
See Caudill,
.In any event, even if the court were to find that the state law fraud claim is not preempted by federal law, Plaintiff fails to state a claim for fraud against BCBSNC for the same reasons he fails to state a fraud claim against Duke Health. Plaintiff alleges ''fraud” generally, but he has not stated the alleged fraud committed by BCBSNC with any particularity as required by
. In any event, even if this claim were not preempted, Plaintiff's allegations against BCBSNC in support of this claim are not sufficient to overcome a motion to dismiss. Plaintiff's allegations against BCBSNC in support of the intentional infliction of emotional distress claim at most state that BCBSNC willfully refused to live up to its obligations under the health care plan. These acts, even if true, are not "extreme and outrageous” as a matter of law.
. Plaintiff alleges that Defendant BCBSNC "discharged [Shelia] from the hospital against her will and before completing the titration of a very dangerous medication.”