Six years later, this referral agreement became the subject of litigation in the Northern District of Indiana. Entertainment USA alleged that Moorehead breached the agreement by discontinuing the referral payments. After a bench trial, the district court agreed that Moorehead had breached, but in much narrower ways than Entertainment USA had claimed. The court also found, however, that Entertainment USA had failed to prove the amount of its damages with reasonable certainty. The court therefore awarded no damages to Entertainment USA. Entertainment USA, Inc. v. Moorehead Communications, Inc .,
I. Factual Background and Procedural History
A. The Referral Agreement
This case is about selling cell phones. More specifically, it is about who sells cell phones. When a customer walks into a cellular telephone retail store, depending on the store, the customer may have a choice of wireless carrier service contracts with different companies (e.g., AT&T, T-Mobile, etc.), or the store may offer only one option (e.g., only Verizon or only Sprint). Whether the customer has a choice of carrier or not depends on the licensing status of the store owner and its wholesaler, and the licensing policies of the various carriers.
In 2006, plaintiff Entertainment USA-doing business as One Wireless World or "OWW," as the parties' documents sometimes called it-operated as a cell phone wholesaler and licensor. It had a network of affiliated dealers and retail stores in central Pennsylvania.
Entertainment USA had the kind of stores Moorehead sought to do business with, but Entertainment USA would probably lose out on some revenue from offering service through other carriers if its stores added Verizon to its lineup. So the parties made a deal: the referral agreement whereby Entertainment USA agreed to refer some of its stores to Moorehead for consideration as potential new Verizon locations. In return, Moorehead agreed to
The proposed referral fee is designed to compensate OWW for location handoffs and offset loss incurred from adding another carrier to their Branded Store's existing lineup. This will also include any locations, other than the current list of Branded stores that are approved through Verizon and signed up under Moorehead Communications in the future that are referred directly to us by the OWW group.
Moorehead is proposing the following:
- For all handoffs/referrals from OWW, dating back to Jan. 1, 2006 and any locations that are approved following that date as a direct result of an OWW referral, we will pay a referral bonus in the amount described below.
Monthly Activations for the referred group
*** 20$ per activation (New Activations Only) to assist with ramp up period which will remain in effect 6 months from the date this agreement is signed by both parties. After which, referral bonus will be adjusted to the appropriate tier. (See Below)
50-150 per month-10$ referral bonus per activation
151-250 per month-15$ referral bonus per activation
251-350 per month-20$ referral bonus per activation
351-450 per month-25$ referral bonus per activation
451-500 per month-30$ referral bonus per activation
501 per month and higher-35$ referral bonus per activation
*There will be a flat fee of 10$ per 2 year upgrade in addition to items listed above.
Dkt. 1 at 7.
From early 2006 until sometime in 2008, Moorehead paid referral fees on a regular basis to Entertainment USA under this agreement. Though the agreement did not specifically define the term "activation," Moorehead paid referral fees for "two-year phone activations (new lines of service) and two-year upgrades"-the kinds of phone sales that entailed new two-year service contracts with Verizon. Though it also did not define "location," the agreement did include an initial list of referred locations, with the name of each store, its owner/operator, and its address or city. After Sprint required exclusivity from all of its wholesalers and dealers in late 2006, Entertainment USA referred several more stores to Moorehead-the stores that did not wish to become exclusive Sprint retailers. From 2006 to 2008, Moorehead paid $70,979.50 in referral fees with respect to six referred stores that sold Verizon products.
In 2008, Moorehead stopped paying referral fees to Entertainment USA, and around that time, Entertainment USA's "OWW group" of stores stopped selling Sprint products entirely. Chau Nguyen then started a new company and proposed a new referral agreement to Moorehead. Moorehead declined. From 2009 to 2011, Chau Nguyen sent several more requests for commission reports and payments to Moorehead, to no avail.
B. The Lawsuit
In April 2012, about four years after the payments stopped, Entertainment USA filed its complaint alleging a breach of
The parties filed cross-motions for summary judgment in 2014. Entertainment USA, Inc. v. Moorehead Communications, Inc. ,
The case was transferred to Judge Miller, who held a bench trial in August 2016 and set forth his findings in a thorough order. Judge Miller agreed with Entertainment USA that the parties "intended an agreement that would live on as long as any referred location was producing activations," though he sided with Moorehead that only two-year post-paid phone contracts counted as "activations."
Although the district court's findings on liability could have set up Entertainment USA to recover a significant portion of its requested damages, the district court saw a fundamental problem with the plaintiff's damages presentation: Entertainment USA "provides no help in identifying any difference between what was paid and what was due under the referral agreement as the court construes it." Id. at *15. In essence, the plaintiff presented a damages calculation aligned with its broad theories of liability, but it did not present an estimate or evidence that could, with reasonable effort, be disaggregated and recalculated in accordance with the district court's much narrower bases for finding liability. Id. Examining other exhibits in the record did not help the judge, since the plaintiff's "numbers differ frighteningly from the Moorehead records introduced into evidence," and the plaintiff's numbers were purportedly based on six additional years of data not contained in the record. See id .
Citing Indiana law, which requires a plaintiff to prove its breach of contract damages with reasonable certainty, see
Even a reasonable estimate can't be achieved on this record. .... [Entertainment USA] hasn't proved that it was paid any less than it should have been. This record doesn't support a damages award in any amount.
II. Analysis
A. Standard of Review
Entertainment USA urges us to revisit all of the district court's many conclusions about how to interpret the contract, its denial of an equitable accounting, and its critical finding on damages. We focus on the damages issue, which is sufficient to decide virtually all of this appeal. As we have said in other complex cases with fatal shortcomings of proof: "It is not always necessary to march through this entire process if a single issue proves to be dispositive." Lesch v. Crown Cork & Seal Co. ,
We review the district court's decision on damages for clear error. Advertising Specialty Institute v. Hall-Erickson, Inc. ,
The "essential elements of any breach of contract claim are the existence of a contract, the defendant's breach thereof, and damages." Old Nat'l Bank v. Kelly ,
In actions for breach of contract, damages must be proven with reasonable certainty. Noble Roman's, Inc. v. Ward ,, 1140 (Ind.Ct.App.2002). While the plaintiff need not prove the amount of damages suffered to a mathematical certainty, the award must be supported by evidence in the record. [ Gigax , 760 N.E.2d 1132 .] A factfinder may not award damages on the mere basis of conjecture or speculation. Noble Roman's , 760 N.E.2d at [1140]. As the party that had the burden of proving damages, R & R is appealing from a negative judgment. See 656 N.E.2d at 856id. Consequently, R & R must demonstrate that the damage award is clearly erroneous or contrary to law to have it set aside.Id.
R&R Real Estate ,
This burden falls on the plaintiff because damages are an element of a breach of contract action-a plaintiff cannot recover anything without "proving with reasonable certainty the damages which he incurred" due to the breach. Indiana Bell Tel. Co. v. O'Bryan ,
While seeking to recover "the benefit of the bargain," Berkel & Co. Contractors, Inc. v. Palm & Assocs., Inc. ,
This means that to award damages at all, a judge finding a breach of contract after a trial must have enough reliable evidence available to support a damages award without resorting to speculation or conjecture. See Vaughn v. General Foods Corp. ,
Entertainment USA's presentation of damages fell well short of this modest threshold. The presentation consisted of several demonstrative spreadsheets that summarized Moorehead's relevant account records, and calculated expected referral fees in accordance with the plaintiff's sweeping theory of liability, arriving at a total damages estimate of $2,282,550. See Dkt. 157-5; Dkt. 174-4 at 1. Chau Nguyen, who prepared this estimate himself, admitted in his trial testimony that he based his count of qualifying activations on appearances of generic terms like "NEWACT:" and "UPGR:" in Moorehead's account records, terms which included many instances of non-compensable activity like dealer incentive payments, customer returns, and even upgrade deactivations . Dkt. 173 at 567-73. In response, Moorehead submitted its own summary of the relevant records matching its theory of the case, which estimated the total referral fees due to be $20,600-well below the amount Moorehead had already paid Entertainment USA. See Dkt. 175 at 6. Neither side's estimate contained citations to the docket or trial record, making verification of the underlying methods nearly impossible. Since the district court's liability findings did not accord with the assumptions built into any of these calculations, the parties, and especially the plaintiff, which had the burden of proof, left the court without reliable guidance in finding a supportable figure somewhere between $20,600 and $2.28 million.
Entertainment USA argues on appeal that the judge had all the information needed to re-calculate damages in accordance with his findings, and points out that the summary spreadsheets were provided in its written closing argument. See Dkt. 174 at 20-22; Dkt. 174-4. This argument vastly overstates the reliability, clarity, and usefulness of the plaintiff's presentation. The judge would have had to exclude rows of data that did not match the court's liability findings, then excise columns that also did not match, then select a new per-activation "referral bonus" amount from the sliding scale in the contract (despite not having a month-by-month breakdown of sales). Then the judge would have had to simply trust that the underlying counts of activations and upgrades were correct, despite Chau Nguyen's testimony that those counts were incorrect. No trial judge could (or should) have done what Entertainment USA urges here. It was not error-let alone clear error-to refuse to award damages on such an infirm basis.
Entertainment USA attempts to explain away the errors in Chau Nguyen's damages estimate by reference to a pretrial discovery dispute it lost. Moorehead produced some pre-2013 account records in Adobe Portable Document Format (PDF) files instead of in spreadsheet form, making Chau Nguyen's task more difficult. See Dkt. 72. On appeal, however, the parties agreed that this discovery dispute about the file format of document production actually pertained not to Verizon activations and upgrades, but instead to satellite television services not relevant to this appeal. Even if the file format dispute were relevant, Entertainment USA had every opportunity to present an accurate estimate of damages. As the district court wrote in rejecting the plaintiff's request for an accounting:
This court held several hearings, issued 6 separate written rulings on discovery-related motions, issued a 47-page summary judgment order, and conducted a3-day bench trial on [Entertainment USA's] complaint for damages, with this 40-page opinion setting forth findings of fact and conclusions of law. The trial record doesn't suggest that Moorehead produced anything short of what it was ordered to do in discovery ....
Of course, in a case with multiple disputed legal interpretations, Entertainment USA could not have predicted in advance precisely how the district court would rule on liability. It needed to plan accordingly and present its evidence in a format that would allow reliable adjustments. Yet Entertainment USA did not even attempt to present the district court with a damages estimate matching the court's liability findings. It did not file a motion to reconsider after the district court's post-trial ruling. Even on appeal, it was still unable to give this court such an estimate.
Motions to reconsider are not explicitly provided for in the Federal Rules of Civil Procedure or in this district court's local rules, but filing them is a common practice in many district courts in situations like this. (We have even reversed district courts on occasion for failing to grant them. See, e.g., Terry v. Spencer ,
The plaintiff's failure to prove its damages with reasonable certainty also shows why its request for an equitable accounting must fail. Because this was a request for an equitable remedy, we review its denial by the district court for an abuse of discretion. ABM Marking, Inc. v. Zanasi Fratelli, S.R.L. ,
Under Indiana law, the main purpose of an equitable accounting is the "striking of a balance between parties in a fiduciary relationship ... and enforcing payment of the difference, if any, to the party entitled thereto." Atwood ,
Here, we know that Entertainment USA was not denied equal means of knowledge. Through the discovery process, it gained access to Moorehead's accounting records up to 2013 and then produced a damages estimate. That estimate was flawed, and its data sources and methods were too opaque for the district court to verify the estimate independently. Production of a flawed estimate, however, does not mean that an information asymmetry existed. It simply means that the estimate as produced was not sufficient to support a damages award. Moreover, there was no fiduciary relationship between these parties. Arms-length contracts do not establish fiduciary relationships. See Kimes ,
There is no reason for us to wade into the many contractual interpretation arguments advanced by the parties in this case regarding the scope of Moorehead's liability. Even if Entertainment USA were to prevail on them all, its gains would be merely academic since it failed to prove its damages with anything close to reasonable certainty. The judgment of the district court is
AFFIRMED.
Notes
The trade name One Wireless World was used by several related wireless wholesaling companies run at the time by brothers Chau and Chinh Nguyen. To minimize confusion, we use the plaintiff entity's name, Entertainment USA, to refer to all of the related entities on that side of the disputed referral agreement.
As seen above at 790, the per-activation referral fee depended in part on the per-month volume of the "referral group" of stores. That means that a correct calculation of the amount due would require analysis of all the data about all the relevant sales in all time periods.
There is yet another problem with Entertainment USA's expectation that the district court re-engineer its damages estimate-the credibility of the estimator. In two incidents in the course of discovery, Chau Nguyen drew his trustworthiness into serious doubt. First, he "doctored an important email" regarding the payment of referral fees.
If Entertainment USA had presented a responsive, reliable, and updated damages estimate to the district court and been denied, it could have sought review of that decision for an abuse of discretion. Selective Insur. Co. of South Carolina v. City of Paris ,
At oral argument we raised the possibility that under the district court's duration analysis-that the referral agreement remained in force "as long as any referred location was producing activations,"
